Key Responsibilities:

• Website Management: Maintain, update, and enhance the company website to ensure optimal functionality, user engagement, and compliance with best practices.
• Server Administration: Oversee the administration, configuration, and maintenance of company servers, ensuring high availability and performance.
• Email Management: Monitor, configure, and troubleshoot company email systems, ensuring seamless communication for all employees.
• Technical Support: Provide timely technical support to employees regarding computers, software applications, and other IT issues.
• Hardware and Software Installation: Assist with the installation, configuration, and maintenance of computer hardware and software.
• Data Security: Ensure data security and integrity through the implementation of backup procedures and security protocols.
• Documentation: Maintain accurate documentation of IT processes, configurations, and user guides for reference.
• Training: Assist in training staff on IT-related policies and best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
• Proven experience in website management and IT support.
• Strong understanding of computer systems, networks, and software applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to assist non-technical staff.

• Establish new sales opportunities using various sales prospecting channels
• Respond to telephone / online catering enquiries
• Assist clients in menu selection and proposal
• Build and maintain good client relationship and rapport
• Oversee food preparation and customer service
• Account for sales and profitability of orders and ensure smooth operations of catering
• Coordinate with internal food production and logistics team to ensure smooth delivery of catering events
• Ensure compliance with health and safety regulation

Job Responsibilities

• Administration and troubleshooting of Windows Servers (Preferably Windows 2008 R2, Windows 2012, Windows server 2003).
• Able to Install of windows servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.
• Advanced level of Administration of Windows server with active directory, DNS, DHCP and High Availability.
• Understanding of RAID, pros and cons of various RAID levels and decision making on the same in a given situation
• Microsoft cluster configuration, administration and troubleshooting.
• Working experience with various storages, precisely for cluster configurations is good to have.
• Working knowledge in SAN environment and storage space management from systems side is good to have.
• File system and quota management.
• Experience and knowledge on FTP and SFTP Client and Server Model.
• Experience and knowledge with installing and implementing VMware ESX server, VMware virtual Center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization would be advantages.
• Experience provisioning, operating, and maintaining systems running on Azure

Technical Requirements

Active Directory Concepts:

• Understand and explain Domain & Forest structures, Organizational Units (OUs), Schema, and Global Catalog.
• Use tools like nltest, dsquery, and netdom for AD troubleshooting.

AD Infrastructure Components:

• Manage Domain Controllers including recovery methods (authoritative and non-authoritative restore, 3rd party tools).
• Diagnose and troubleshoot replication issues using repadmin and dcdiag.
• Understand and manage FSMO Roles, including their purposes and recovery procedures.
• Configure and manage DHCP, including scopes, SuperScopes, Failover, Static IPs, Reservations, Exclusions, and DNS settings.
• Utilize DNS tools such as Nslookup, Test-DnsServer, ipconfig, tracert, and DNS Query.
• Support and troubleshoot Active Directory Federation Services (AD FS) for SSO.
• Address time synchronization issues using NTP.
• Create and troubleshoot gSMA Accounts.

Authentication and Authorization:

• Manage Kerberos authentication for both Windows and non-Windows (Linux) systems.
• Maintain and resolve LDAP authentication issues.
• Implement and manage Access Control Lists (ACLs) effectively.

Group Policies:

• Enforce configurations on users and computers through Group Policy Objects (GPOs).
• Use GPOs to manage security settings, software installations, and scripts.

AD Management Tools:

• Proficient in Active Directory Users and Computers (ADUC).
• Intermediate to expert skills in PowerShell.
• Knowledge of AD Administrative Center (ADAC) is a plus.

Integration with Other Services:

• Support AD FS onboarding and troubleshooting for SSO solutions.

Troubleshooting and Diagnostics:

• Review and analyze event logs to identify and resolve issues.

Tech Refresh:

• Study and propose improvements for AD design best practices.
• Implement and upgrade DC, DHCP, and DNS roles on newer OS versions.
• Understand and manage AD functional levels and raise them as necessary.

Windows Patching:

• Enroll new servers with WSUS & SCCM, manage monthly patches, and troubleshoot patching issues.

Business-As-Usual (BAU) Duties:

• Take ownership of and resolve assigned tickets within SLA.
• Create and improve Standard Operating Procedures (SOPs).
• Collaborate with team members and mentor junior engineers.
• Exhibit flexibility with working hours and maintain professionalism in customer interactions.
• Ability to identify and gather requirements to define a solution to be built and operated on Azure
• Capabilities to provide AZure operations and deployment guidance and best practices throughout the lifecycle of a project
• Experience with application / data migration to AWS
• Understanding about the ITIL process
• 5 - 8 Years of System Administration Experience is must.
• Must be a Graduate in Engineering / Science / Diploma in Computers
• Preferably with any two of the given Certification – MCSE / VMWare Certification
• Must have good communication & Interpersonal Skills
• Must be customer-focused
• Good problem-solving skills

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Facilitate communication between operation and sales manager
• Handle day to day project administration such as quotation, invoice etc.
• Ensure the adequacy of sales-related equipment or material
• Coordinate with driver on order delivery and delivery pickup
• Respond to complaints from customers and give after-sales support when requested
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Handle various import and export for overseas orders
• Perform ad-hoc task given by sales manager

Job Requirement

• Min 1 year requirement in admin related job
• Speak English and Mandarin. (As most Warehouse staff is from Mainland China. Speaking mandarin is a must for communication purpose)
• Staying in the west would be preferred
• Communicate well and has swift response timing
• Open to learn and can handle pressure well
• Able to use Microsoft excel, words and email
• Proficient in utilizing software to facilitate daily work process

DIGIE ENGINEERING TECHNOLOGY PTE. LTD. is a consultancy firm based in Singapore. DIGIE is one of the world’s trusted providers of one-stop BIM services throughout the entire building construction cycle. DIGIE specializes in Building Information Modelling (BIM) Services, catering of project BIM management, BIM consultancy, CDE development, data management.

DIGIE is a subsidiary of POWERCHINA Huadong Engineering Corporation Limited (hereinafter referred to as “HDEC”), a Chinese state-owned key enterprise founded in 1954. Headquartered in Hangzhou, HDEC has its overseas projects in over 50 countries and regions in Asia Pacific, Eurasia, Middle East and North Africa, South and Eastern Africa, Central and West Africa and Americas.

Administrative Responsibilities:

1. Oversee daily office operations, including procurement, facility maintenance, and vendor management.
2. Manage company fixed assets and ensure proper documentation and filing.
3. Ad-hoc from C-level

Human Resources Support:

1. Assist in the recruitment process, including job postings, resume screening, and interview scheduling.
2. Handle onboarding and offboarding procedures, as well as updating employee records.
3. Support performance management activities.
4. Payroll support.
5. Assist the regional HR Manager in implementing policies and processes, such as labor contract management, benefits.

Position Summary

This role is responsible for ensuring organization’s adherence to all related and relevant compliance regulations. He/She will be the compliance advisory for various departments and collaborate with them to ensure observance to all regulations while achieving the organization’s goals.

Key Responsibilities

• Ensure compliance with applicable laws, rules and regulations and apply sound ethical judgment regarding business practices and conduct
• Work hand in hand with the business units to identify and manage regulatory risk including handling time critical incident reporting to the authority
• Assess risk when business decisions are made, with due consideration for the company’s reputation and key stakeholders’ interests
• Draft and implement organizational policies, standards and procedures to comply with applicable regulations
• Develop, implement, and execute compliance testing, continuous assurance, and reporting of compliance testing reviews
• Conduct training to improve awareness of control requirements stated in IT standards, and/or any industry good practices
• Manage regulatory requests, prepare responses and inform the senior management of significant compliance matters that require their attention or action in a timely manner
• Manage monthly compliance reporting to Senior Management and Board
• Drive adhoc regulatory projects assigned, including engagement of business stakeholders for successful implementation

Requirements

• Degree holder in computer science, information technology, information security, economics, accounting or related disciplines with at least 7 years of compliance experience in a regulated financial industry
• Highly advantageous if you have experience in IT control assessment/auditing, technology risk management, business and system process review
• Possess strong analytical skills, paying careful and particular attention to detail
• Excellent problem-solving skills, ability to prioritise and manage multiple tasks assigned
• Strong team player with track record of working well in a collaborative environment with strong stakeholder management and communication skills
• Strong in documentation and report writing skills
• Self-driven with the ability to work independently​​​​​​​

Join the Good Totes crew as our Supply Chain Specialist! At Good Totes, a vibrant fashion startup, we're all about dreaming big.

As a key member of our team, you will be responsible for overseeing inventory forecast and planning, procurement and scheduling, and inventory optimization across various online and offline sales channels. This role requires a detail-oriented professional with strong analytical skills and the ability to manage multiple tasks efficiently.

About this role:

• Hybrid work arrangement
• Location: Must be based in Singapore
• Full-time: Monday to Friday
• Office location: Bukit Batok

Responsibilities

Inventory Management & Sales Analysis:

• Forecast demand and manage inventory planning on a monthly basis.
• Ensure accurate inventory reporting and maintain adequate stock levels.
• Analyze sales data to make informed product suggestions and propose sale mechanics based on sell-through rates and overstocks.
• Work with marketing team on promotions and campaigns to maximise product visibility

Supplier Coordination & Scheduling:

• Generate and organise purchase orders (POs) for suppliers.
• Liaise with suppliers regarding inventory allocation and arrange freights.
• Set up and manage systems to track production timelines and ensure timely delivery.
• Handle import tax payments and administrative tasks related to procurement.
• Manage shipments to B2B clients

Logistics Optimization:

• Research and identify the most efficient logistics networks to maximize cost savings.
• Sourcing of storage warehouses and freight forwarders.
• Establish and maintain long-term relationships with key logistics partners.

Requirements:

• Singaporean/PR only
• Must be based in Singapore
• At least 2-3 years of proven experience in supply chain, operations, or a similar role.
• Strong understanding of inventory management and logistics networks.
• Excellent organisational and communication skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong analytical skills and attention to detail.
• Love being part of a collaborative and dynamic team

What’s in it for you:

• Flexible work arrangements
• Competitive remuneration
• Staff discount and free products
• Autonomy: We trust you to dream big without micromanaging
• Be part of a young team that cares about your growth
• Opportunity to travel for overseas engagements

*To apply, please fill up this form: https://forms.gle/6MkkstwHHLbAhLgJ7

Due to the high volume of applications, only shortlisted candidates will be contacted.

Roles & Responsibilities:

· Provide technical support and Install computer hardware, software and networks to new or exit staff

· Maintain and update IT inventory

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad) is an advantage.

· Assist and renew of licensing (AutoCAD)

· Setting up Printer software

· Undertake any other ad-hoc work as assigned

Requirements:

• Possess a Local Diploma or equivalent in IT
• 1-2 years of relevant experience
• Fresh graduates are welcome to apply

Working location: Ubi

Working hours: 10am to 6pm, Monday to Friday

Industry: Marketing Agency

Key Responsibilities:

• Strategic Planning: Develop and execute digital marketing strategies to drive brand awareness, engagement, and lead generation
• Content Creation: Create compelling content for social media, email campaigns, blogs, and other digital platforms
• Social Media Management: Oversee company profiles across various social media platforms, ensuring consistent branding and message
• SEO & SEM: Optimize website content for search engines and manage paid advertising campaigns (Google Ads, social media ads)
• Analytics & Reporting: Monitor campaign performance using analytics tools, providing insights and recommendations for improvements
• Collaboration: Work closely with the design and sales teams to align marketing efforts with business goals
• Trend Monitoring: Stay up-to-date with digital marketing trends and emerging technologies to keep campaigns innovative and effective

Requirements:

• Bachelor’s degree in Marketing, Communications, or a related field
• Proven experience in digital marketing, including social media management, SEO/SEM, and analytics
• Proficiency in marketing tools such as Google Analytics, Ads Manager, and email marketing platforms
• Strong writing, editing, and communication skills
• Creativity, attention to detail, and the ability to manage multiple projects simultaneously
• Knowledge of design tools (e.g., Canva, Adobe Creative Suite) is a plus

What We Offer:

• A supportive and innovative work environment
• Opportunities for professional development and career growth
• Competitive salary and performance incentives
• Flexible working arrangements (optional)

How to Apply:
If you’re a creative and data-driven digital marketing enthusiast, we’d love to hear from you!

Be part of a team where your ideas make an impact!

EA Reg. Number: R21100629

EA License Number: 22C1278

The Company

Our client is an European-based manufacturer with more than 100 years of successful company history. Its technical solutions and applications serve across various industries such as automotive, electronics sector (e.g. smartphones, tablets), building supply and pharmaceuticals. They are looking for an experienced Specialist with SAP Logistics experience to join the regional team in Singapore.

The Role

Reporting to the IT Director, you will be responsible for the IT solutions in the area of SAP Logistics Execution that includes transportation, warehouse management and integration area to other modules/systems, to ensure the solution are in line with the overall group's vision, strategy and guidelines as actually defined.

Supporting the employees worldwide, you shall manage the day to day project and consultancy functions in the SAP HANA 2023 environment in the following areas:

SAP Consultancy

1. Close cooperation with Lead Consultant (LC) Logistics, Key User community and Global Process Owner (GPO): support performance of process management and align process definition with the group's strategy and IT strategy. Perform strategic and functional process consultancy and translate between business and technical IT experts.

2. Support in design of IT solutions: creation of the concepts in corporation with the Business and support LC in design IT-solutions together with technical IT experts. Responsible for IT-solution from perspective of process support amd the functional specifications and product descriptions.

3. End-to-end process consultancy: main focus and deeper knowledge also about system solutions for specific process steps. Understand the whole process with all integration aspects and consult business how the best implementation of functional requirements in the existing system would be (best practice).

SAP Roll-out

• Implement of the new processes and solutions
• Perform quality assurance during rollout project
• System customizing
• Perform unit testing
• To work with the other SAP team members to ensure the system integration aspect
• Coordinate and manage external service provider

Innovation and Improvement

• Independence process analysis, creation of ideas for process and system optimization including implementation
• Manage system upgrades and enhancements for SAP Logistics
• Tracking market trends and state of the art solution as well as performing benchmarking
• To provide the third level support to the users

Your Profile

• A well-recognized degree in Computer Science or Business Informatics or related discipline.
• At least 5-6 years (full time) relevant experience in SAP S/4 HANA consultancy/functional support role or system integration.
• Expert knowledge of one or more main processes in general, especially of SAP Logistics Execution, including MM, WM and EWM (preferred) modules.
• Good knowledge of system solutions to support respective processes, with troubleshooting experience.
• Good knowledge of processes and system integration with other SAP modules/systems.
• Experience with project management
• Good analytical and process skills
• Good communication and interpersonal skills
• Degree of assertiveness
• Hands on and willing to work with details
• Resourcefulness and ability to work in matrix structure
• Strong Ownership of the problem and problem resolution skills
• Ability to work with tight timelines and challenges
• High motivation to work in an international environment
• Team player
• Willingness to travel (on need basis)

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Location: Ang Mo Kio

Responsibilities

• Develop and build cloud security architectures and solutions
• Monitor, research, and analyze security risks to mitigate threats and security attacks
• Solution design for product to help reduce attacks on cloud service data storage, create preventative features, and implement corrective controls when breaches do occur
• Regular security and risk assessment for system solutions
• Support on audit trial for security related implementation
• Consultancy on software and hardware for security vulnerabilities and risks
• Plan VAPT, execution, result analysis and provide fix recommendation.
• Provide guideline such as coding, key management, hardening, patch management, backup management, incident management, etc.

Skills Required

• Strong IT skills and knowledge including cloud, network, hardware, and software
• Degree in cyber security or related field.
• A deep understanding of how hackers work and ability to identify vulnerabilities in IT infrastructures
• Familiar with IM8 requirements and CIS, NIST security benchmark.
• Familiar with cyber security tools to perform preliminary scan.
• Familiar with public cloud infrastructure such as Azure, AWS, GCP and Huawei.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Brief Summary

• Basic up to $4000 + AWS + VB
• Office Hour 5 Days : 8.30am-5.30pm
• Working Location @ West Area
• Semicon - Cleanroom Environment

Responsibilities

• Assemble, test, and maintain mechanical, electronic, and automated equipment.
• Follow protocols to ensure quality control and optimal equipment performance.
• Ensure workplace safety and maintain an organized environment.
• Conduct wafer and die testing, as well as die sorting, per schedule.
• Uphold 6S standards within the Fab environment.

Requirements:

• Minimum 1 year of relevant experience.
• Hands-on, team player with a growth mindset and eagerness to learn.
• Open to Singaporeans only.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Or email your resume to [email protected] for a confidential discussion*

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106554 | Lavonne Lai Nai Xiang

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Location: 50 Gul road

Job Description & Requirements

Role:Applications Support

• Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
• Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
• Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
• Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
• Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
• Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
• Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
• Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
• Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements:

• Strong analytical and problem-solving skills
• Possess positive work attitude, self-motivated in a highly demanding environment
• Excellent communication skills
• Able to work collaboratively with a diverse group of stakeholders
• Experience with application support tools and technologies
• Good understanding of software development and maintenance processes

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

What do we expect from you?

Under the general guidance of the Purchasing Manager or any other authorized by the management, you are responsible for, including but not limited to, storage, issue, maintaining and accounting for Food & beverage, general supplies and for maintaining cleanliness of the stores area as per Municipality standards

How your day looks like?

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods are properly documented and accounted for.
• To closely monitor with the Purchasing Officer all pending or partial deliveries.
• To be responsible for recording and distributing reports as required.
• To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.
• To prepare monthly cost reports
• To assist Purchasing Department when required
• Any other ad-hoc tasks assigned by the Purchasing Manager and the Director of Finance.

     How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Monthly basic salary + commission

Responsibilities:

• Present, demonstrate and sell Company’s range of automobiles.
• Follow up on sales leads and reports.
• Abide in the Company’s internal work processes and documentation.
• Possess good product knowledge and sales presentations skills.
• Maintain good customer relationships (effectively resolve customers’ complaints together with the company to ensure good customer service).
• Perform any ad-hoc duties as assigned.

Requirements:

• Possess at least GCE ‘O’ or ‘N’ Certificate.
• Able to work independently with minimum supervision in a fast-paced environment with a good working attitude.
• Good team player with good social and communication skills.
• Able to start work immediately or with short notice period.

Summary:

• Up to: $2,500
• Work Day & Hours: 5 Days per week (Mon-Fri 8.30pm - 6pm)
• Nearest MRT station: Joo Koon / Pioneer MRT

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Ensure adherence to company policies.

Requirements:

• Singaporean Only
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Knowledge in general hardware products (bolts, nuts, washer & etc) will be added advantage.
• Good computer skills (MS Office).
• Well-organized and responsible with an aptitude in problem-solving.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted

Choo Tchi Seng
Registration Number: R1544906EA
Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

• Develop and implement effective sales strategies and plans to achieve revenue and market share targets
• Build and maintain strong relationships with travel agencies, corporate clients, and other business partners
• Grow revenue contribution from key accounts through various sales and pricing strategies
• Continuously monitor market trends, competitors, and customer demands to identify opportunities for growth and adjust strategies accordingly
• Conduct analysis on sales data and keep up to date with market trends and consumer behaviour to benefit sales development
• Develop and manage the sales department's budget, ensuring cost-effective operations and a positive return on investment.
• Ensure that all sales activities comply with industry regulations and the Company's policies
• Work closely with the marketing department to coordinate sales and marketing efforts, including promotions, advertising, and customer engagement activities

Requirements

• Bachelor's degree in business, marketing, or a related field
• At least 7 years of experience in airline sales with a proven track record of achieving sales targets
• Strong commercial acumen with a proven ability to negotiate, good leadership and team management skills
• Excellent verbal and written communication skills for interacting with clients, partners, and internal teams
• Ability to analyse market data, sales data, and pricing to make informed decisions

Location: Anglo-Chinese School (Primary), 50 Barker Road, Singapore 309918

Contract Duration:

• Initial Contract Period: 1 March 2025 – 28 February 2027
• Option to Extend: 1-year extension from 1 March 2027 – 29 February 2028, subject to school discretion.

Working Hours:

• Days: Monday to Friday (5-day workweek)
• Hours: 6:30 AM – 4:00 PM (including a 1-hour lunch break)
• Non-Working Days: Saturdays, Sundays, and gazetted public holidays

Key Responsibilities:

1. Facilities Maintenance:

• Ensure cleanliness of school premises, including meeting rooms, offices, staff rooms, and classrooms.
• Perform tasks such as floor sweeping, mopping, rubbish disposal, and cleaning tables and chairs.

1. Equipment Maintenance:

• Operate and maintain school equipment, including air purifiers, standing fans, and fire extinguishers.

1. Logistics Support:

• Provide and prepare logistics arrangements for school events and activities.
• Carry, move, and arrange furniture and equipment as needed.

1. Administrative Support:

• Perform simple administrative tasks, such as distributing items to classrooms and staff rooms.

1. Contractor Escorting:

• Escort external contractors performing maintenance tasks such as pest control, aircon servicing, building repairs, and electrical work.

1. Facilities Maintenance Assistance:

• Receive damage or fault reports from teachers.
• Coordinate with technical staff and monitor repair progress.
• Ensure safety measures are in place during maintenance work.

1. Operational Support:

• Assist in day-to-day school operations as directed by the School Operations Manager and school leadership team.
  

Required Qualifications, Skills, and Experience:

1. Educational Background:

• Primary school education or equivalent.

1. Relevant Experience:

• Experience in logistics, facilities maintenance, or a similar role is advantageous.

1. Personal Attributes:

• Reliable, dynamic, and motivated individual capable of working independently with minimal supervision.
• Strong sense of responsibility and attention to detail.

1. Physical Fitness & Background:

• Good level of fitness with no chronic medical conditions.
  Clear criminal record.
  

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents