We are seeking a highly experienced Senior Warehouse Management Manager with over 20 years of expertise in warehouse operations and management. The ideal candidate will be responsible for integrating artificial intelligence (AI) and robotics into our Warehouse Management System (WMS) processes, as well as supporting the development of our Enterprise Resource Planning (ERP) system. This role requires a forward-thinking leader who can drive innovation, enhance operational efficiency, and improve overall supply chain performance.

Key Responsibilities:*

1. *Strategic Leadership:*

- Develop and implement warehouse management strategies that align with the company’s goals and objectives.

- Lead cross-functional teams to ensure successful integration of AI and robotics into warehouse operations.

2. *Technology Integration:*

- Assess current WMS processes and identify areas for improvement through the adoption of AI and robotic solutions.

- Collaborate with IT and software development teams to define requirements and specifications for upgrading WMS and ERP systems.

3. *Operational Excellence:*

- Monitor and analyze warehouse performance metrics to drive continuous improvement initiatives.

- Optimize inventory management processes to reduce costs and enhance service levels.

4. *Project Management:*

- Oversee the implementation of AI and robotics projects, ensuring they are delivered on time and within budget.

- Conduct feasibility studies and ROI analyses on new technology investments.

5. *Training and Development:*

- Develop training programs for warehouse staff to ensure effective utilization of new technologies and processes.

- Mentor and lead a team of warehouse supervisors and staff, fostering a culture of innovation and excellence.

6. *Collaboration and Communication:*

- Work closely with suppliers, customers, and other stakeholders to ensure seamless supply chain operations.

- Communicate effectively with senior management regarding project status, challenges, and opportunities.

Minimum of 20 years of experience in warehouse management, logistics, or supply chain operations.

- Proven experience in implementing AI and robotics in warehouse settings.

- Strong understanding of WMS and ERP systems, including development and integration.

- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.

- Exceptional leadership and team management abilities.

- Strong project management skills with experience in leading technology-driven initiatives.

- Excellent communication and interpersonal skills.

Preferred Skills:*

- Knowledge of industry best practices in warehouse operations and supply chain management.

- Experience with data analytics and business intelligence tools.

- Familiarity with automation technologies, such as conveyor systems, automated guided vehicles (AGVs), and robotic picking systems.

This job profile outlines the key responsibilities, qualifications, and expectations for a Senior Warehouse Management Manager who is poised to lead the integration of AI and robotics in warehouse processes, supporting the evolution of the company's ERP systems

Job Responsibilities:

• Responsible for overall application development, customization and configuration of Hexagon's Smart 3D and SmartSketch
• Setting up and administering multi-discipline detailed design projects using SP3D and other 3D tools
• Defining and applying security groups’ permissions:

1. 3D Symbol Development
2. Loading and customizing hangers and supports
3. Customizing new name rules
4. Custom command development
5. SQL and Oracle Server expertise
6. Creating procedures and functions in SQL
7. SQL report customization for catalogue and model integration between S3D and SPPID, and other 2D to structural macros development for different types of connections

• Isogen customization and configuration:

1. New view style development
2. Preparing and loading SP items
3. Preparing and loading instruments
4. Setting up SPR/DGN export reports
5. Setting up 3D reference models
6. Setting up IFC codeless rules and customization

• User training for SP3D:

1. Database Maintenance
2. Database Integrity
3. Create new custom Interferences
4. Scheduling daily backups and reports
5. Awareness of MDR

Job Requirements:

• Diploma or Graduate Degree in Engineering
• At least 10+ years of SP3D development experience
• Experience with Smart Plant 3D, SmartSketch, Smart Plant Review, and other associated S3D applications, customization, and development, MicroStation, and AutoCAD
• Possess leadership and decision-making skills
• Good written and oral communication skills
• Strong facilitation, analytical, and design skills
• Good problem-solving skills
• Ability to prioritize and organize support activities and deliver multiple tasks
• Experience in BIM packages, Oracle DB, and Visual Basic DB is an added advantage

Key Responsibilities:

1. Formulate and implement e-commerce growth strategies for the snack business.
2. Manage e-commerce platforms to optimize sales and customer experience.
3. Plan and execute marketing campaigns, including SEO, SEM, and promotions.
4. Oversee product assortment, pricing, and inventory management.
5. Analyze data to improve performance and identify new opportunities.
6. Lead and develop the e-commerce team to achieve business objectives.
7. Collaborate with internal teams and external partners for seamless operations.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum 5 years of experience in e-commerce, preferably in snacks or FMCG.
3. Proficient in digital marketing, analytics, and e-commerce platforms.
4. Strong leadership, communication, and problem-solving skills.
5. Passion for snacks and understanding of consumer trends.

We are looking for a Talent Acquisition Specialist to join our team to support the team in the talent acquisition function!

To perform this role well, the candidate must possess strong communication skills (verbal & written), self-motivated, and is a good team player.

• Source prospective candidates through various channels, including online job portals, social media, and professional networks.
• Conduct interviews, as well as assess candidates' qualifications and suitability for the position.
• Coordinate with the hiring manager to schedule interviews and provide feedback on candidates.
• Candidate must possess good judgment and persuasion skills.
• To have follow-up communication with prospective hires until on-boarding

Requirements:

• Undergraduates are welcomed
• Open to cold calling, graduate outreach
• No experience is required, entry-level candidates are welcome
• High level of self-motivation, initiative and intellectual curiosity
• Able to work independently
• Excellent communication and interpersonal skills
• Strong organizational and time management skills

Both part-time and full-time positions are available!

Interested applicants to send resume and role you are applying for to [email protected].

Job Responsibilities:

• Maintain and strengthen relationships with existing mining companies and suppliers across various categories.
• Oversee procurement of imported Iron Ore and other related commodities.
• Identify and explore new business opportunities within the iron ore sector.
• Collect and analyze market data on Iron Ore to inform business decisions.
• Develop and execute effective sourcing strategies to expand the supplier base for Iron Ore.
• Collaborate with the Iron Ore sales and marketing teams to gather market intelligence, providing insights to the research team for trading strategy development.
• Negotiate contracts with clients, ensuring favorable terms for both parties.
• Coordinate with sales and freight teams to ensure smooth operations.
• Perform any other ad-hoc tasks as assigned by management.

Job Requirements:

• Bachelor’s degree or higher, preferably in international trade, business, or a related field.
• At least 3 years of experience in trade operations, particularly in the import and export of commodities. Overseas work experience is an advantage.
• Familiarity with Iron Ore procurement, sales, and logistics is a plus.
• Strong communication, negotiation, and interpersonal skills.
• Proactive, responsible, and able to work well in a team environment.
• Proven experience in commodity procurement.
• Able to work under pressure with a positive, flexible attitude.
• Honest, with a strong ethical approach to work.
• Excellent communication skill.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are a leading Outsourced Global Sales & Marketing Agency based in Singapore that specialises in Events and Roadshows.

We're expanding, looking to groom the next leaders of the industry and bring their careers to greater heights!

Here at Euphoria Organisation, we know that in any sales & marketing agency, the magic starts with our people.

If you are driven, ambitious and love to network, WE WANT YOU!

ole Overview:

The role involves safeguarding systems, applications, and infrastructure through proactive vulnerability management, the application of security controls, secure development practices, incident response, and continuous threat monitoring. You will collaborate with both internal teams and external service providers to enhance the cybersecurity posture and align with best practices and industry standards.

Key Responsibilities:

Vulnerability Management & Assessment:

• Evaluate the cybersecurity aspects of design proposals across various systems, applications, and infrastructure.
• Source, manage, and oversee external vendors conducting annual vulnerability assessments and penetration tests.
• Review assessment reports and recommend remediation actions for identified weaknesses.

Implementation of Security Controls:

• Recommend and implement security controls based on industry best practices, standards, and guidelines (e.g., OWASP Top 10, NIST, CIS).
• Contribute to the development and maintenance of security policies, procedures, configurations, and standards aligned with ISO 27001.
• Participate in internal audits and reviews to ensure the effectiveness of the ISMS and security controls.

Secure Development Practices:

• Integrate secure coding practices and OWASP Top 10 recommendations throughout the software development lifecycle (SDLC).
• Collaborate with developers to identify and address security vulnerabilities during design and coding phases.

Incident Response & Recovery:

• Monitor logs for signs of malicious activity and potential data breaches.
• Coordinate with contractors, security vendors, and internal teams to manage incidents, identify root causes, and implement recovery procedures.

Continuous Learning & Threat Awareness:

• Stay informed on the latest cybersecurity threats, vulnerabilities, mitigation techniques, and emerging technologies.
• Attend training, read industry publications, and participate in conferences as needed to maintain up-to-date knowledge.

Collaboration & Security Awareness:

• Work closely with security professionals and the governance team to educate colleagues on security best practices and raise awareness about potential threats.

Qualifications:

Educational Background:

• Degree in Information Systems/Technology, Computer Engineering, Computer Science, Information and Communications Technology (ICT), or a related field.

Certifications:

• Preferred certifications: CISSP, CISA, CISM, CompTIA Security+, or equivalent.

Experience & Skills:

• Strong understanding of cybersecurity principles and best practices, with at least 5 years of relevant experience managing contractors and designing cybersecurity solutions.
• Experience in drafting tender specifications for vulnerability assessments, penetration testing, and creating SOPs for incident response.
• Proficiency with security tools, log extraction techniques, and related technologies.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License NO.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know

Senior Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.

Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.

About the role

We are seeking a Senior Customer Care Specialist to be responsible for ensuring Thredd’s customers benefit from the highest level of customer support as well as providing expertise in their extensive use of our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products, customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful and timely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incident management procedures and communication plans

· Appropriately escalating potential issues as per defined processes, providing the required information needed to investigate thoroughly

Leadership

· Creating learning opportunities to enable team member performance and development

· Building bridges between departments especially within Implementations, Account Management, Application Support and Product

· Identifying and delivering continuous improvement, engaging the team and managing challenges positively

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial services industry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customer service is time critical and has a direct effect on the bottom line

· The ability to manage, lead and mentor

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

We are hiring Service Quality Assurance Specialist to join our office-based team and ensure exceptional service delivery. If you’re detail-oriented, passionate about customer satisfaction, this role is for you!

Key Responsibilities

• Manage mailbox survey submissions, feedback, and respondent requests within specified turnaround times.
• Maintain detailed and consistent case notes in the system after each interaction with respondents.
• Liaise with inter-department teams to ensure correct assignment of respondents to the appropriate parties.
• Follow up promptly on survey cases in pending status.
• Provide accurate daily reports on mailbox activities to relevant stakeholders.
• Act swiftly on all potential or actual complaints, ensuring resolution within stipulated timelines.

Requirements

• Singaporean with at least a Diploma or higher.
• Minimum 2 years of relevant experience in customer service and handling email communications.
• Familiarity with Key Performance Indicators (KPIs) is a plus.
• Strong organizational and communication skills, with keen attention to detail.

Why Join Us?

• Work in the vibrant Clarke Quay CBD area.
• Monday-to-Friday, 8.30am to 6pm
• Opportunity to grow in a performance-driven team.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Browzwear is the leading provider of 3D fashion design, development, and merchandising solutions. Our mission is to revolutionize the apparel industry with our truly disruptive 3D technology, providing the exact tools needed to exploit the extensive opportunities in the market to achieve that goal. We work with some of the biggest and most well-known global companies in the industry.

We are looking for a talented full-time Renew Spcialist to join our growing team.

Respoonsibility:

Drive retention and growth among our Clients by understanding their business needs and helping them succeed

Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities

Develop scalable digital transformation plans that will deliver value by embedding 3D into daily workflows, including sharing relevant use cases, best practices, and ensuring business and user readiness

Prepare, mobilize, and work with internal teams (across our regional and global teams), customer technical teams, client executives, and partners to manage and deliver successful solutions as needed to support the Client’s needs

Ensure deliverables fall within desired project scope and budget, report progress and identify potential risk to larger business targets

Maintain a cadence of communicating with Clients about their adoption trends, sentiment, and exploring opportunities for deeper engagement

Identify opportunities for customers to act as Browzwear advocates (e.g. testimonials, case studies)

Be a trusted technology advisor to customers and solve complex technical challenges, and establish credibility & build deep relationships with decision-makers and stakeholders within customers’ organization

Represent the voice of the customer to inform

What we are looking for:

2+ years in a Relationship Management, Account Management, or similar role

Exceptional communication and presentation skills needed to liaison and network with a range of stakeholders including Clients, colleagues, and partner organizations

Experience building and maintaining strong relationships, navigating political environments, and managing conflict

Ability to balance both big picture strategy while planning and executing critical details, mapping project milestones to broader business targets, defining key performance metrics, and validating desired value and appropriate experience delivered

Empathetic, positive attitude with a passion to help our Clients reach their digital goals

Skills

Fluent vitnamese and English speaking

Strong business acumen with relational awareness and counterintuitive thinking

Comfortable presenting, consulting, and advising at all levels of an organization

Ability to effectively negotiate directly with the Client and internally on their behalf

Strong problem solving and analytical skills, with the ability to translate data into insights

Results-driven, highly organized, collaborative and detail oriented

Technical acumen to learn Browzwear solutions

Proficient in PowerPoint/Keynote, Experience with Microsoft 365

Ability and willingness to travel

Salary: $3,000 - $3,300

Location: Novena | Contract: Until August 2025

Working Hours: 5 days a week, Monday – Sunday (Up to 44 hours, e.g., 12 PM – 9 PM)

Join us in shaping meaningful data insights for Singapore! As a Survey Engagement Officer, you will gather reliable information that drives impactful decision-making while connecting directly with households.

What You’ll Do

Conduct survey interviews via outbound calls and field visits, ensuring accurate and timely data collection.

Assist respondents in completing surveys and clarify any doubts with professionalism.

Schedule interview appointments and manage timelines effectively.

Compile, record, and verify data to maintain accuracy and reliability.

Identify inconsistencies and resolve them through appropriate questioning.

Explain survey objectives and questions to enhance respondents’ understanding.

Meet KPIs within project timelines.

Who We’re Looking For

Singaporeans only with at least A Levels/Diploma.

Strong communication and interpersonal skills to engage respondents effectively.

Ability to manage data accurately and meet deadlines.

Enthusiastic team player who thrives in a dynamic environment.

Be part of a role that impacts the nation’s future. Apply today to make a difference!

Interested candidates, please click on the followng link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Your Path to a Meaningful Career Starts Here

Salary Range: $3,000 - $3,300

Location: Novena | Contract Duration: Till August 2025

Hours: 5 days per week, Monday – Sunday (Up to 44 hours, e.g., 12 PM – 9 PM)

Are you ready to make a difference by gathering insights that matter? Join us as a Survey Experience Officer and contribute to data collection that shapes impactful decisions for the community.

What You’ll Be Doing

Engage households through outbound calls and field visits, ensuring timely and accurate survey responses.

Address respondents’ queries professionally and guide them in completing the survey.

Schedule appointments and coordinate follow-ups for seamless data collection.

Ensure accuracy by verifying and resolving any data inconsistencies.

Articulate survey objectives to respondents and simplify complex questions for better comprehension.

Meet project KPIs while upholding high standards of professionalism.

Who We're Looking For

Singaporean citizen, at least A Levels/Diploma qualification.

Strong verbal communication skills with a knack for building rapport.

Keen attention to detail and ability to handle data with precision.

A proactive, adaptable, and results-driven mindset.

Interested candidates, please click on the followng link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Salesforce Singapore is looking for a Lead Solution Engineer focusing on Commerce Cloud. Our mission is to drive revenue growth at scale across Commerce, Service, Marketing, Platform, and Data Cloud across all business segments in Southeast Asia. What brings us together is our passion to maximise our business impact through scalable initiatives and our deep solution knowledge, driving heightened levels of customer success.As part of the Solution Engineering team, you will play a crucial role in understanding our customers’ needs and tailoring our Salesforce Commerce Cloud offerings to meet those needs effectively. You will act as a trusted advisor to our customers, solutions (SE) and sales teams alike.When joining our team, you’ll be reimagining the future of solution selling in our high velocity and high growth segments. This is a unique opportunity to join a brand new team in its inception, to shape and define new areas of impact on our business. You will be met with a supportive environment allowing you to grow and innovate.

Responsibilities
Develop deep solution expertise in Commerce Cloud to become a thought leader and trusted advisor to SEs, sales teams and customers. Stay up-to-date with industry trends, product developments, and best practices related to commerce solutions and Salesforce Commerce Cloud.Build trusted relationships with various stakeholders across sales, SE, sales programs, product and product marketing to support the go-to-market strategy for Commerce Cloud.

Your role will be divided into the following activities:

• Direct customer engagements - You will work on business opportunities, from discovery to tailored demonstrations and presentations showcasing our solutions’ value. You will provide technical expertise during the sales process, addressing customer questions and concerns. You will work in close collaboration with SEs and AEs involved in those accounts.
• 1-many customer sessions - You will share thought leadership and solution knowledge by running live customer sessions such as webinars, masterclasses, and campfires to drive solution awareness and ACV.
• 1-many internal education - You will share your expertise internally by running AE and SE enablement sessions and holding office hours.
  Assets creation - You will create highly relevant and reusable assets such as Consensus videos, holodecks, demo environments to allow others to self-serve.

Required Qualifications & Skills

• Previous experience in a solution engineering, technical sales, or customer-facing role.
• Strong passion for commerce solutions and technology.
• Outstanding communication and presentation skills, with the ability to convey technical concepts to technical and non-technical audiences.
• Excellent problem-solving skills with a creative and adaptable mindset.
• Customer-centric mindset with the ability to empathize and understand customer needs.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Willingness to travel when required.

Preferred Qualifications & Skills

• Understanding of the e-commerce vendor landscape such as Salesforce, Adobe Magento, Shopify, SAP Hybris and other offerings
• Additional experience with Salesforce B2B / B2C Commerce, OMS, and DTC offerings is a plus.
• Experience in e-commerce industries like Manufacturing, Retail, CPG, DTC etc.
• Expertise in domains like commerce, web analytics, content management systems, inbound marketing, marketplaces, order management, product information management, etc.
• Affinity with HTML, CSS, API, and JAVA is a good plus.
• Experience orchestrating a sales cycle that requires the involvement of multiple internal and external resources.
• Experience in presenting and hosting webinars or public speaking.
• Video editing skills.
• Fluent in one of the following languages - Mandarin, Bahasa, Vietnamese, Cantonese to communicate with our customers

Job Description & Requirements

· Strong Analytic/Troubleshooting Skills.

· Strong Communication Skills.

· Strong understanding of MS Windows Operating Systems.

· Strong working knowledge of MS Office and basic business application.

· Strong Customer Support Skills.

· Minimum 2 years desk side support services.

· Basic knowledge of networks, telecom, and compute/storage.

· Advanced knowledge of MacOS & iOS environment & administration.

· Advanced understanding of the MacOS imaging & end-point deployment process.

· Basic understanding of policy, user certificates and keychains design, management, and deployment.

· Advanced knowledge of mobile device support

· Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.

· Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.

· Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.

· Provide smart Hands and Feet support for Technology team on demand

· Rack and Stack Support for commissioning/decommissioning infra devices to be provided.

· Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.

· Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center

· Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.

· Co-ordination for cable patching with Vendors or enable on demand.

· Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site

· Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management

· Installing and configuring hardware and software components to ensure usability by end users

· Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates

· Experience in supporting overall manufacturing / lab IT systems and IT devices

· Familiarity with manufacturing, lab or distribution center IT equipment

· Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..

· Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident

· Advanced communications skills to work with multiple teams and/or OEMs on high priority issues

· Advanced Microsoft skills (server support, etc.)

· Knowledge / Understanding of GMP and GxP

· Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment

· Strong focus on quality and attention to detail

Job Qualifications:

· Strong Analytic/Troubleshooting Skills.

· Strong Communication Skills.

· Strong understanding of MS Windows Operating Systems.

· Strong working knowledge of MS Office and basic business application.

· Strong Customer Support Skills.

· Minimum 2 years desk side support services.

· Basic knowledge of networks, telecom, and compute/storage.

· Advanced knowledge of MacOS & iOS environment & administration.

· Advanced understanding of the MacOS imaging & end-point deployment process.

· Basic understanding of policy, user certificates and keychains design, management, and deployment.

· Advanced knowledge of mobile device support

EDUCATION:

· Diploma or degree in IT

· ITIL and/or any other additional certification preferred

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Key Responsibilities:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Requirements:

• Education: A Bachelor’s degree in any of the following fields: Computer Science, Information Technology, Programming & Systems Analysis, or Science (Computer Studies).
• Experience: A minimum of three years’ cumulative work experience in at least one of the following roles: Cyber Defense Incident Responder, Cyber Incident Responder, ICT Security Operations Analyst, or ICT Threat Monitoring Analyst.
• Certifications: Possessing relevant certifications is an added advantage.Certified AppSec Practitioner (CAP), eLearnSecurity Certified Digital ForensicsProfessional (eCDFP), AWS Certified Cloud Practitioner (AWSССР), eLearnSecurity Junior Penetration Tester (eJPT), CompTIA Cybersecurity Analyst (CySA+), Cisco Certified Network Associate CyberOps (CCNA Cyber Ops)

Key Responsibilities:

• Analyse large datasets to identify trends, patterns and provide insights to support business decisions and strategies
• Develop and maintain interactive dashboards and reports using data visualization tools (e.g. Power BI)
• Conduct process mining to identify inefficiencies, bottlenecks and opportunities for process improvements
• Monitor data quality and ensure accuracy, completeness and consistency in management reporting
• Manage and respond to data requests from internal stakeholders, ensuring timely and accurate delivery of required insights
• Leverage data intelligence tools and methodologies to support continuous improvement in insurance operations

Who are we looking for:

• Degree Holder in Data Science, Business Analytics, Computer Science, Statistics or a related discipline
• Experience in data visualization tools (e.g. Power BI, Tableau, Qlik)
• Strong proficiency in Excel and experienced with basic SQL
• Attentive to details and committed to ensuring data accuracy
• Good verbal and written communication skills, ability to present data clearly
• Pro-active and self-motivated, able to take the initiative independently and work under minimal guidance/supervision
• Positive attitude and willingness to learn and collaborate

• IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Premier Insurance Specialist.

Principal Responsibilities

• Support newly on boarded PWMs, helping them with insurance fact finds, establishing the insurance needs of customers in areas of protection, wealth accumulations, retirement needs, and education needs (PERM needs)
• Conduct coaching sessions with PWMs and PRMs to improve insurance soft skillsets and insurance knowledge
• Conduct Portfolio Reviews with PRMs, assess product suitability and market and regulatory change impact to products held by clients as appropriate, identify opportunities and manage risks
• Conduct joint appointments with PRMs, helping customers to have knowledge on legacy planning
• Improve PWM and PRMs’ product specific technical knowledge by effective on-job coaching and training
• Join PRMs in meeting clients and providing technical advice and input based on technical knowledge
• Collect and apply market and channel intelligence to identify and share product competitive gaps, service issues, business opportunities, and challenges with stakeholders
• Conduct insurance sales training and encourage insurance sales activities of PWMs and PRMs, sharing knowledge and encouraging others to do the same
• Liaise between stakeholders and leadership teams on training and leads programs/initiatives
• Provide support to PWMs and PRMs on increasing and capturing cross sell opportunities
• Deliver fair outcomes to HSBC Singapore clients and ensure own conduct maintains the orderly and transparent operations of financial markets

Qualifications

• An accredited Degree/Diploma Holder
• Candidate should have 2 to 5 years of relevant insurance sales experience, especially in high net-worth products such as Universal Life and have strong knowledge of the investment climate to provide sound advice in wealth accumulation, legacy planning and premium financing
• Candidate should be mature, confident and possesses strong presentation and pitching skills to hold an effective client conversation with PRM
• Excellent communication and interpersonal skills with the ability to work collaboratively across the various team members and internal stakeholders
• Have strong passion in training and coaching of insurance products, concept and sales with PRM
• Possesses relevant CMFAS papers: M5, M5A, M9, M9A, HI

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KRRZ&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Who we are:

Annexion Partners is a Global Executive Search Consultancy specializing in the Built Environment sector. Our mission is to drive progress in the industry by connecting stakeholders across Property & Real Estate, Construction & Engineering, Interior Design & Architecture, and the Built Technology Sector.

With a strategic focus on becoming one of Asia’s fastest-growing executive search firms, we empower our team members through top-tier training and development. At Annexion, we believe in cultivating a collaborative and inclusive environment where leaders are developed, ideas are valued, and excellence is celebrated.

We aim to Power Possibilities and remain ahead of the game by nurturing talent at all levels, ensuring every individual thrives in their role while driving the industry forward.

About the Role:

As a Team Lead, you will play a pivotal role in shaping the success of Annexion Partners. This is an opportunity for an experienced recruitment professional with leadership aspirations to step up and take charge of building and managing a high-performing team. You will lead from the front, inspiring your team while driving your own revenue and developing market-leading client and candidate relationships.

Key responsibilities include:

• Leadership & Team Development: Lead, mentor, and inspire a team of consultants to achieve individual and team performance targets.
• Business Growth: Build and maintain a portfolio of revenue-generating client accounts, identifying new opportunities to expand Annexion’s footprint across the Built Environment sector.
• Market Expertise: Establish yourself and your team as trusted advisors within your specialist area by staying ahead of industry trends and delivering exceptional service to clients and candidates.
• Revenue Generation: Oversee the end-to-end recruitment process, from sourcing and selecting candidates to closing placements, ensuring an exceptional experience for all stakeholders.
• Strategic Input: Contribute to Annexion’s growth strategy by identifying market gaps, challenging constraints, and driving initiatives to improve processes and performance.
• International Collaboration: Develop deeper relationships with clients and candidates globally through face-to-face meetings and travel opportunities.

Why Join Us?

• Be part of a company with a clear strategic vision and dynamic growth trajectory.
• Enjoy a mix of autonomy and collaboration in a supportive and inclusive environment.
• Receive world-class training and mentorship from experienced industry leaders.
• Gain opportunities for international travel and exposure to global markets.
• Work hard and play hard, with a focus on rewarding performance and celebrating success.

Your Profile:

We are seeking a natural leader with a proven track record in recruitment and a passion for driving team success. Ideal candidates will possess:

• An entrepreneurial mindset to build their own brand and inspire their team.
• Demonstrated ability to lead, mentor, and develop a team of consultants.
• A passion for recruitment sales and a track record of success in achieving results.
• Exceptional interpersonal and communication skills, with the ability to connect the dots and build relationships at all levels.
• A commitment to embodying our core values of Commitment, Teamwork, Respect, Accountability, and Humility.
• Resilience, drive, and a hunger to succeed above and beyond the competition.
• A keen eye for opportunities and the agility to act on them quickly.

If you’re a driven recruitment professional with leadership ambitions and a desire to make a real impact, we invite you to join us and shape the future of the Built Environment sector with Annexion Partners.

Job Description Summary

This role will assist the immediate manager to oversee the assigned capital and modelling projects, including economic capital reporting and Insurance Capital Standard (ICS) reporting, and ensure the team effectively fulfill the reporting requirements especially timely and accurate submission through active discussions, planning/scheduling, reviewing and follow-up.

Job Description

• Support the capital and modelling projects - This would include work with local modelling team and group modelling to enhance model functionality as well as efficiency, to fulfill both external and internal requirement. Capital model includes local statutory model and Economic Capital model.
• Support work on ICS reporting, work closely with Group Actuarial.
• Support various company initiatives and financial proposals as assigned - Prepare financial data and provide insight and financials with recommendations to support projects, perform feasibility test, provide recommendation and assist on implementation.
• Communicate, coordinate and negotiate effectively with the various stakeholders
• Performs other duties and responsibilities periodically assigned by HOD in order to fulfill responsibilities under Actuarial department’s care.

Job Requirements

• Education – University graduate (Major in Actuarial Science / Mathematics)
• Experience – 1 to 5 years of related actuarial experience, Excellent communication skills
• Proactive working and learning manner
• Responsible for assigned tasks with attention to details
• Proficient in Microsoft Excel, Word, Access, VBA and Prophet.

Job Description

As a Compliance Specialist, you will play a critical role in ensuring that the organization complies with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations. Your expertise will support the institution’s efforts to detect and prevent financial crimes and uphold the organization's integrity.

• Customer Due Diligence (CDD) / Know Your Employee (KYE) : Oversee and perform CDD/EDD/KYE reviews, ensuring that all customer information is accurate, complete and compliant with the bank’s internal policies and procedures
• Document Review: Collaborating with front and back offices on FATCA/CRS and AML/KYC documentary requirements
• Advisory Support: Handle escalations from the first line of defence on financial crime compliance matters
• Transaction Monitoring and Name List Screening: Review and analyse transaction monitoring and name list screening alerts, identify suspicious activities, and escalate issues as needed
• Investigation and Reporting: Investigate unusual and/or potentially suspicious transactions, preparing and filing of reports such as STRs and internal reports for submission to Global Financial Crime Compliance team
• Training: Support the MLRO with conducting training sessions on AML/CFT, sanctions, CDD, and related topics.
• Internal Collaboration: Work closely with front line teams to ensure compliance with AML/KYC requirements and provide guidance on adherence to the bank’s policies & procedures and regulatory expectations
• Policy Update and Implementation: Assist in developing, updating and implementing AML/CFT policies, procedures and controls
• Documentation and Record Keeping: Maintain comprehensive records of AML/CFT activities and ensure documentation is readily accessible for audits and reviews
• Additional Duties: Perform other compliance-related tasks as assigned by management.

Requirements

• Educational Background: A degree in Finance, Business, Computer Science, or a related field.
• Professional Experience: At least 2 years of experience in AML/CFT within a financial institution.
• Regulatory Knowledge: Familiarity with MAS regulations and industry best practices.
• Technical Skills:

- Proficient in Microsoft Word and Excel.

- Proficiency in using FAML software and tools for transaction monitoring and transaction screening

• Personal Attributes:

- Keen interest in compliance with a long-term commitment to the field.

- Self-motivated, resourceful, and eager to learn.

- Strong attention to detail and ability to manage multiple tasks.

Additional Information

• Employment Type: Permanent, 5-day work week.
• Compensation: Candidates must include their current and expected monthly salary in their application.