• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Job Description

• Industry/ Organization Type: Precision Component Parts Manufacturing
• Position Title: Sales Manager (Outdoor Sales)
• Working Location: Woodlands
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $7,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop productive, professional relationships with key personnel to acquire new accounts.
• Coordinate involvement from company personnel, including support, service, and management resources, to meet account performance objectives and satisfy customer expectations.
• Meet targets for profitable sales volume and strategic objectives within assigned accounts.
• Continuously assess, clarify, and validate customer needs.
• Lead solution development efforts that best address customer requirements, coordinating necessary company personnel involvement.
• Achieve the assigned sales quota within designated accounts.
• Meet expectations for profitability.
• Fulfill customer objectives as defined by company management.
• Complete customer account plans to company standards.
• Maintain high customer satisfaction ratings in line with company's objectives.

APPLY NOW!!!

• Minimum Degree holder in any discipline with at least 5 years of experience in a managerial sales role.
• Knowledgeable with silicone rubber, plastic injection, and/or metal precision components for non-functional parts.
• Extensive network and strong relationships with high-level commodity/sourcing decision-makers.
• Proven resourcefulness in identifying market opportunities.
• Results-driven with a strong focus on achieving targets.
• Willingness to travel internationally.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71126 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

We are looking for Shared Services Support Specialist, they are responsible for ensuring smooth onboarding of new employees by providing necessary IT equipment, managing access cards, and assisting with facilities and tenant management. This role also supports organizing company events and coordinating cafeteria operations to ensure a positive and productive workplace environment.

Roles & Responsibilities

1. IT Onboarding:

• Coordinate with HR and IT departments to ensure new employees are set up with the necessary IT equipment (laptops, phones, software, etc.) and user accounts.
• Assist in troubleshooting IT-related issues for new employees during their first days.
• Ensure smooth access to internal systems, tools, and network setups for new hires.

2. Access Card Management:

• Issue and manage access cards for employees, contractors, and visitors.
• Maintain access control records, ensuring security protocols are followed for issuing, retrieving, and deactivating cards.
• Work with security and facilities teams to ensure smooth access for staff and visitors.

3. Facilities and Tenant Management:

• Oversee the maintenance and operation of office spaces, including managing office supplies, furniture, and equipment.
• Collaborate with vendors and service providers to ensure the facilities are running smoothly and meet company requirements.
• Assist in managing relationships with tenants or other external partners in the office building.
• Report maintenance issues and ensure timely resolution.

4. Event Organization:

• Assist in planning, organizing, and coordinating internal company events such as team-building activities, town halls, and corporate celebrations.
• Coordinate event logistics including venue booking, catering, materials preparation, and attendee communication.
• Work with cross-functional teams to execute event plans successfully.

5. Cafeteria Support:

• Provide assistance in the management of the cafeteria or employee food services, ensuring employees have access to quality meals, snacks, and beverages.
• Monitor cafeteria services to ensure cleanliness and high standards.
• Help organize special catering for events or company-wide meetings as needed.

Any ad-hoc duties as assigned.

Requirements

• Minimum Nitec Cert
• Previous experience in IT support, facilities management, or event planning is preferred.
• Strong communication skills and the ability to interact with employees across various levels.
• Organizational skills with attention to detail and the ability to manage multiple tasks.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with basic IT troubleshooting.
• Experience with access control systems or similar security tools is a plus.
• Ability to work independently and as part of a team.
• Only Singaporeans are able to apply.

A well-established IT Security and Network Company we are now inviting individuals that have strong skills and knowledge in IT Security to join the Company

Roles & Responsibilities:

• Primarily responsible for solving technical business solution needs of partner and/or end

user by providing presales support in the following areas:-

o Presentation

o Demo

o POC

o proposal writing

o compliance table

o Statement of Work (SOW)

o Training/Product Enablement

• Develop working proficiency and obtain certifications on assigned products and technologies

through self-directed and formal training

• Responsible for conducting hands-on POC independently

• Independently present vendor’s solution to partners and end-users

• Provide updates and trainings to partners and end-users when required

• Collaborate, work closely and support product managers and channel account managers, in

bringing opportunities to closure

• Provide timely and accurate reporting

Requirement:

• Degree / Diploma in IT / Computer Studies or equivalent

• Minimum 2 years of hands-on experience in IT network and Cybersecurity domain

• Strong knowledge of security and networking infrastructure environment

• Process good analytical, communication, interpersonal and personal skill

• Good attitude with willingness to learn

• Demonstrate high level of independence

Other Information:

• Working hours: 9am to 6pm, Mon-Fri

• Salary will commensurate with qualifications and experiences

Phone allowance, Commission & KPI incentives

Office location : East Central

**We regret that only shortlisted canddiates will be notified. Personal data collected will be used for recruitment purposes**

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Summary:

• Products & Services: Lock, automatic doors, security doors
• Salesman - Hunter type
• Basic up to $3500 + commission (Gross can be up to $5000)
• Yearly performance bonus (Up to 4 months)
• Car allowance + petrol ($1000)
• Transport reimbursement available
• Office season parking provided
• 5 days work week
• Office hours 8.30 - 5.30pm

Key Responsibilities:

• Identify new business opportunities and oversee the successful development and launch of new product initiatives
• Ensure a constant flow of new business activity while maintaining existing business level
• Set pricing levels and strategies in co-ordination with the management
• Monitor and report market trends and competitor activity
• Responsive to both external and internal customer needs and assist in resolution
• Present and demonstrate the products features in front of customers
• Deliver accurate sales and budget forecasts
• Other relevant ad-hoc duties

Key Requirements:

• With past experience in similar industry or constructios background
• Must have electronic & mechanical knowledge
• Must be a HUNTER

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

1. Responsible for daily admin work, including fixed assets management, vehicle and dormitory rental and management.

2. Responsible for hotel and air ticket booking

3. Responsible for the management of workers and work permits

4. Assist in the reception and logistics support of the conference and various activities

5. Other work assigned by superiors, etc.

Job Requirements:

• Minimum GCE 'A' level
• At least 2 years of administrative work experience, proficient in using various office software, and possessing certain data analysis skills
• Familiar with administrative affairs, housing and vehicle rental, hotel and flight booking, etc;
• Good communication skills, with Mandarin as second language to liaise with our Chinese counterparts, subcons, suppliers, etc.
• Have strong interpersonal communication and coordination skills, sense of responsibility and team spirit, and high executive ability.
• Singaporean or Singapore PR preferred

As a Marketing Specialist in Crayon Singapore, you will develop and execute go-to-market strategies and build effective campaigns for both Channel and Direct markets. You will collaborate with senior management to drive lead generation, enhance brand awareness, and execute local marketing campaigns & events in line with Crayon’s local and global strategy.

Key responsibilities will include

• Develop strategic marketing plans to achieve business objectives and engage target audiences effectively
• Deliver and execute ongoing marketing campaigns and online/offline events, ensuring consistency in branding and messaging across all channels
• Collaborate with cross-functional teams, including sales and client teams, to ensure campaign alignment and seamless execution
• Oversee the end-to-end management of campaigns, maintaining timelines, budgets, and quality standards
• Analyze campaign performance metrics to identify insights and drive continuous improvements

Your Competencies

• 5+ years of experience in B2B marketing and event management roles
• Proven expertise in planning and executing integrated online and offline B2B marketing campaigns and events, with proficiency in managing CRM tools
• Background in the IT industry, with knowledge of cloud computing, licensing, and software solutions is an advantage
• Bachelor's degree in Marketing or a related field

About You

• You have strong communication skills, creative character and team spirit
• You are independent and organized with an outgoing manner
• You are an engaging and inspirational relationship builder, with strong interpersonal skills and business acumen

What's in it for you

• Company provided insurance for employee and dependents
• Upskilling through certifications and training
• Mobile and travel allowance
• Flexi benefits

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

As an Infrastructure Support Engineer, you will be responsible for ensuring the smooth operation and support of our IT infrastructure. You will focus on end-user computing, account management, and asset management within our organization. The ideal candidate will have a strong understanding of Microsoft 365 and possess excellent problem-solving and communication skills.

Responsibilities

Microsoft 365 Administration:

• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Configure, manage, and troubleshoot user accounts, licenses, and permissions within Microsoft 365.
• Assist with deployment and migration projects involving Microsoft 365.

End User Computing Support:

• Provide technical support for end-user devices, including desktops, laptops, and mobile devices.
• Troubleshoot and resolve hardware and software issues related to Windows OS and Office applications.
• Ensure users have the necessary tools and resources for effective productivity

Account Management:

• Manage user accounts within Active Directory and Microsoft 365, including onboarding and offboarding processes.
• Implement security best practices for user accounts, including role-based access controls and password management.

Asset Management:

• Maintain an accurate inventory of IT assets, including hardware, software, and licenses.
• Assist in procurement and deployment of IT assets according to company policies and budget constraints.
• Perform regular audits of IT asset utilization and compliance.

Documentation and Reporting:

• Create and maintain technical documentation for processes, configurations, and troubleshooting procedures.
• Provide regular reports on system performance, asset status, and support activities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in IT support, particularly in infrastructure support and end-user computing.
• Strong knowledge of Microsoft 365 services and administration.
• Familiarity with Active Directory and user account management.
• Proficient in hardware and software troubleshooting for various operating systems.
• Experience with asset management tools and methodologies.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive attitude.

Job Summary:

Provide a first point of contact for employees who are seeking IT assistance in Singapore and in the region.

Duties & Responsibilities:

• IT Equipment (e.g., PC, laptop, etc.) setup and configuration
• Network and Server OS support & administration, includes system administration, user account management (creation & termination) and backup
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain inventory of IT equipment and supplies
• Cyber-security protection from viruses and spam wares attack, etc.
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems.
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Any other responsibilities & ad hoc assignment as required.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Responsibilities

• Provide troubleshooting L2 support and response on application incidents.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our incident management process.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Knowledge in Site Reliability Engineering (SRE) or working with SRE team is a plus.
• Knowledge in scripting (Python/SQL/Bash) is a plus.
• Responsible and proactive approach to resolving problems, and have a structured approach to problem-solving.

Working Location: Senja Care Home

The Senior Operations Support Executive (OSE)/Assistant Manager (AM) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logisitics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE/AM supports the Centre Director/Manager
and Chief Operating Officer (COO) in managing the various support operational services, as decribed in the next section, in an effective and efficient manner in accordance to stipulated service level standards.

• Deliver all support services of the Care Home and maintain targeted performance standards.
• Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services.
• Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services.
• Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards.
• Assists the CM to supervise and work closely with the following staff:
  1. Facility Assistants and / or outsourced vendors to ensure and upkeep the
  cleanliness of the general and common areas of the Care Home premise(s).
  2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s).
  3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s).
  4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers (if any).
  5. Healthcare/Facility Assistants or outsourced food vendors to ensure kitchen cleanliness, and the safe and proper management and handling of food in the kitchen.
  7. Handyman to ensure simple defects are rectified properly, safely and in a timely manner. 8. OAA/ MSW/ Finance Exec/CCR Exec to attend to internal / external customers’ enquiries and feedback.
  9. OAA to provide general administration include stationary supplies, office
  administration support
  10. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements.
• Ensures proper maintenance of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory.
• Adheres to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes.
• Assists to collate monthly duty roster for the respective section within the operations department.
• Leverages on the Integrated Healthcare Asset Management (IHAM) system to manage FM workflow and the company’s assets.
• Collates operational statistics and assist in the preparation of reports.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will also be involved in tender projects and the preparation of reports.
• Takes on ad-hoc functions/projects and assist the Centre Director/Manager or COO in other duties as required.

Requirements:

• Degree. Candidates with Diploma can be considered if previously equipped with more than 3 years relevant operations and corporate experience performing similar functions.
• Knowledge of security operations, facility management, fire safety and work place health and safety.
• Applicants for the AM position should also have corporate experience in managing budgets, managing teams, preparing and making PowerPoint presentations, using Excel for data management and analysis, preparing reports, and developing tender documents (including specifications and evaluation criteria).
• Applicants for the AM position should be confident in their writing ability.
• Proficient in Microsoft Office applications.
• Meticulous with an eye for detail.
• Good communication skills and able to work with others.

Updated Job Description: Business Support Executive

Position Title: Business Support Executive

Location: Singapore

Reporting To: Regional Director of Revenue and Strategic Engagement

Who We’re Looking For:

Are you someone who doesn’t just think outside the box—but wonders why the box even exists? Do you thrive in chaos, love solving problems, and enjoy challenging the status quo? If you’re the type who values EQ over IQ, embraces creativity, and takes pride in finding unconventional solutions, you might just be the perfect fit for this role.

We’re looking for a Business Support Executive who can roll with the punches, think on their feet, and bring a dynamic, go-getter attitude to everything they do. Forget textbook solutions—we want someone who’s ready to take ownership, step up when needed, and support our Regional Director in growing Jumborca’s business outside of China.

If you’re all about breaking molds and getting things done, read on.

What You’ll Be Doing:

Keeping Chaos Under Control:

• Be the behind-the-scenes hero: managing schedules, coordinating meetings, and keeping things running seamlessly.
• Take ownership of key documents like contracts, proposals, and SOWs—polishing them to perfection.
• Draft reports, presentations, and pitches that stand out and tell a story.

Backing Sales Like a Champ:

• Help create killer solution write-ups, pricing strategies, and SOWs that seal deals.
• Be the backbone of the sales process—track leads, update CRMs, and make sure no opportunity slips through the cracks.
• Dive into research to uncover market trends, potential opportunities, and fresh ideas.

Driving Strategy with Confidence:

• Be the Regional Director’s partner-in-crime, keeping strategic projects, alliances, and partnerships on track.
• Chase deadlines, follow up with stakeholders, and ensure deliverables align with the big picture.
• Proactively identify areas to add value and step up when needed.

Communicating Like a Boss:

• Be the go-to point of contact for internal and external stakeholders—polished, personable, and professional.
• Organize and prioritize communication so nothing gets missed.
• Draft client-facing materials that are sharp, impactful, and perfectly aligned with our brand.

Fixing What’s Broken:

• Spot inefficiencies in workflows and suggest creative solutions to improve productivity.
• Own repetitive tasks—automate, streamline, or tackle them head-on so they don’t slow things down.
• Recommend tools, systems, or processes that make the workday smoother, smarter, and faster.

What You’ll Need to Crush It:

Your Background:

• We’re not big on certificates—prove you can make things happen, and that’s what counts.
• Bonus points if you’ve worked in admin, operations, or support roles where multitasking was the name of the game.

Your Superpowers:

• EQ Rockstar: You’re empathetic, a great communicator, and can read the room like a pro.
• Challenger Mindset: You’re not afraid to question the norm and suggest better ways of doing things.
• Proactive Problem-Solver: When something isn’t working, you don’t wait—you fix it.
• Creative Thinker: You see opportunities where others see obstacles and turn ideas into action.
• Adaptable and Resilient: You thrive in dynamic environments and stay cool under pressure.
• Tech-Savvy: You’re comfortable with tools like Microsoft Office and CRMs—and you learn new tech fast.
• Detail-Oriented Dynamo: You catch what others miss and make sure every “i” is dotted and “t” is crossed.

Why You’ll Love This Role:

• Break the Mold: Be part of a company that’s all about challenging the status quo and redefining what’s possible.
• Grow Fast: Work directly with the Regional Director and get hands-on experience in strategy, sales, and business execution.
• Make an Impact: Your ideas and energy will directly shape the growth and success of Jumborca’s business.
• Dynamic Environment: Forget boring routines—every day here is different, exciting, and full of opportunities.

How to Apply:

If this sounds like your kind of challenge, we want to hear from you!

Let’s shake things up together!

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

About the job

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for IT Support Analyst to join our Technology department on a permanent basis. The role will be based at Madame Tussauds Singapore (Sentosa Island).

Responsibilities

• Work with the wider IT Team to provide first class technical support to Merlin offices and attractions within region
• Promotion of the IT Service Desk to encourage adoption across the business as the single point of contact
• Consulting and advising users of all levels across Singapore and the APAC region
• Promote Continual Service Improvement and follow through with initiatives
• Promote and advocate security and governance policies
• Ensure IT standards are maintained and promoted across all IT disciplines.
• Ability to problem solve on more complex incidents and requests. Assisting with the coordination and resolution of major incidents.

Qualifications & Experience

• Proven experience in 1st or 2nd line technical support
• Must have experience with supporting Point of Sale Systems in Retail, F&B, Hotel and Ticketing such as Simphony, Opera, Accesso
• Field engineer experience is desirable
• ITIL Foundation
• Network support experience
• A Microsoft or Cisco based certification is desirable
• Technical skills – Troubleshooting, Windows 10/11, Office 365, Microsoft Cloud/Endpoint Manager, Apple, Android, Cisco Networking, Juniper Mist, Point of Sale (POS), Oracle, Digital signage, Kiosks, Ticketing System

The Benefits…

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here).

The local benefits include:

Medical & Dental Insurance
Sentosa Island Partner membership
Merlin Magic Passes that grant free entry for you & your guests to any of our attractions around the world
Development opportunities
Flexible working arrangements
And many more!

Here at Merlin Entertainments we are proud to have a diverse workforce, and we’re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process

We are a leading Outsourced Global Sales & Marketing Agency based in Singapore that specialises in Events and Roadshows.

We're expanding, looking to groom the next leaders of the industry and bring their careers to greater heights!

Here at Euphoria Organisation, we know that in any sales & marketing agency, the magic starts with our people.

If you are driven, ambitious and love to network, WE WANT YOU!