Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Education
• Position Title: Sales Representative
• Working Location: Bugis (5 mins walk from MRT)
• Working Hours: 5.5 days, Mon – Fri (1 pm – 10 pm), Sat (1 pm – 5 pm)
• Salary Package: Basic Salary + Commission + AWS
• Duration: Permanent

Key Responsibilities

• Reach out to potential students to sell courses offered by the college.
• Understand the college courses and their unique selling points to effectively communicate them to prospective students.
• Build and maintain relationships with students and their families.
• Attend promotional events like open days or education fairs to represent the college.
• Work with the college admissions team to make sure sold courses turn into enrolments.
• Handle questions or concerns from prospective students about the courses.
• Report on sales activities and results to the college management.
• Stay updated on new courses offered by the college to sell them effectively.
• Work closely with education agents and partners to increase course sales.

APPLY NOW!!!

• Preferably with sales experience in the Education Industry.
• Outspoken and good communication skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65847 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Motion Control / MNC
• Position Title: Sales Engineer
• Working Location: Woodlands
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic Salary + Transport + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Establish sales strategy and action plans according to corporate objectives.
• Prepare technical presentations to effectively communicate our company's products to customers.
• Engage with customers and engineers to discuss technical requirements and find suitable solutions.
• Generate sales leads, follow up with customers after initial contact, secure orders, negotiate prices, and complete sales transactions.
• Identify new business opportunities in the market, as well as within our existing portfolio.
• Maintain an extensive knowledge of our company's technical products.
• Gather information about competitors, market trends and customers’ movement from market resources.

APPLY NOW!!!

• Degree/Diploma in Mechanical/Electronic Engineering/Automation Engineering
• 1-2 years of experience in motion control systems is preferable
• Good understanding of control system is advantageous
• Sales and customer-driven with strong presentation skills
• Willing to travel as and when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65863 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Sales Support Admin
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $3000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Coordinating the sales team by preparing quotations, following up with the order process till receipt of payment, filing documents.
• Support the end-to-end daily commercial operations aspect.
• Coordinating the operations team for the arrangement of engineer(s) onboard the vessel locally/overseas.
• Handle customers' disputes or complaints and minimize such occurrences.
• Prepare sales report for management review.
• All other duties as assigned by the Manager.

APPLY NOW!!!

• Minimum Diploma in any discipline
• Good command of English both oral and written
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65622 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Food Manufacturing
• Position Title: Sales Admin Assistant (2 Months Contract)
• Working Location: Senoko South
• Working Hours: 5 days, Monday – Friday (9 AM – 6:10 PM)
• Salary Package: Basic Up to $2,500 + OT
• Duration: Contract

Key Responsibilities

• Provide sales support such as preparing quotations, PO and invoices.
• Communicate with customers and drivers related to order status, delivery and payment.
• Perform administrative tasks such as data entry, filing/documentation.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• Min GCE O or A level, higher NITEC, Diploma or equivalent.
• Prior working experience in sales administrative support-related duties is preferred
• Being able to commit immediately or on short notice will be an advantage
• Proficiency in MS Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65950 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: Indoor Sales Executive
• Working Location: West – Tuas (Company bus provided at CCK, Boon Lay, Pioneer)
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Basic + Comm +Transport Allowance + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Collect all relevant information for quotation from the customer
• Meet customers and get new sales
• Ensure that the products supplied meet the client’s specifications
• Conduct after-sales services
• Monitor and coordinate all customers’ Complaints / Corrective action reports to QA and other related departments
• Produce appropriate monthly reports and organize monthly update meetings with the General Manager (and management)

APPLY NOW!!!

• Min. Diploma in Science / Chemistry Background
• Min. 1 year of Sales experience
• Training provided to inexperienced candidate
• Familiar with Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65712 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing/Retail
• Position Title: Corporate Sales Executive
• Working Location: Nicoll Highway
• Working Hours: Monday – Friday, 9 am – 6 pm (Flexi-Hybrid Scheme)
• Salary Package: Up to $4,000 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Maintain and develop good relationship with key decision makers and stakeholders through regular contacts and visits.
• Achieve group sales target by performing end to end sales activities of products and services from presentations, quotations, tender submission, project coordination to accounts receivables.
• Collaborate with cross-functional team including procurement, logistic and customer service team to ensure timely project delivery and customer satisfaction.
• Respond and attend to customers’ queries and concerns.
• Stay abreast of current industry trends, competitors, and products and services.

APPLY NOW!!!

• Minimum Diploma in any discipline with at least 2 years of relevant experience in business development, account servicing and relationship building.
• Proven track record in selling and marketing of relevant products and services to institutions.
• Comfortable to do outdoor sales.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65754 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Sales Executive (B2B)

Responsibilities

• Source and develop new business opportunity with mindset of increase business shares in existing and promising markets.
• Responsible to obtain technical and product specification from potential customers relating to new product orders.
• Provide customer service and support.
• Preparing sales & marketing presentation material, proposal and contract if needed.
• Preparing of documentation to obtain approval from management matter in relating to Returns on Investment of new product orders.
• Responsible to gather materials, data, information in the new investments / orders including finding, background research and justification of investments.
• Enhance the communication flow between customers and MHT which lead to efficiency and effectiveness of sales and marketing activity as a whole.
• Any other ad-hoc duties assigned by the management.

Requirements

• Min Diploma in relevant qualification with 1 year of working experience in sales & marketing of electronic components, preferably integrated circuit lead frame industry.
• Independent, self-motivated, confident, goal-oriented with excellent communication and presentation skills.
• Overseas travelling to further facilitate business opportunities and growth in the company shares when need arises.

Interested applicants please submit your resume to [email protected]

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days (Alternate Sat), Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in performing day-to-day operational tasks.
• Handle customers' enquiries/requests via phone calls and emails.
• Process paperwork, issue Sales Quotations, P/Os, Contracts, D/Os or other sales-related documentation.
• Follow up with overseas sales.
• Prepare inventory records for reporting purposes.
• Provide support and coordinate with inter-department to ensure smooth operation.
• Other ad-hoc tasks and duties as assigned.

APPLY NOW!!!

• Competent with computer skills (Word, Excel, Email)
• Candidates without experience are welcome to apply, guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Claim Specialist & Assistant Operations Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $5,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Identify potential claims (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and respond to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and conditions whenever applicable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim-related documents. (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, departments and 3rd parties on running/open claim cases.
• Update insurance team, Rotterdam claims department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational-related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Good communicator with fluency in English
• Minimum 2 years of relevant experience
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Able to multitask and handle work professionally, maturely and efficiently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Position: Sales Associate Opportunity at Align Plus!

Why Join Us:
At Align Plus, we're all about creating opportunities. We're on the lookout for Sales Associates who want to grow with us.

Your Role:

• Connect with Clients: Reach out to clients through cold calls and canvassing.
• Build Relationships: Create and maintain strong connections with potential and existing clients.
• Team Collaboration: Work closely with the team to ensure smooth client experiences.

Who We Want:
We're after individuals who:

• Take the Initiative: Ready to take on challenges independently.
• Team Players: Enjoy working with others in a friendly team environment.
• Ready to Learn: No prior sales experience required; we provide the training.

What We Offer:

• Growth Opportunities: Progress in your career as we succeed together.
• Supportive Team Atmosphere: Be part of a team that values collaboration.
• Continuous Learning: Stay sharp with ongoing training.

Check us out at www.alignplusgroup.com or our IG page @alignplus.sg! Apply now, quick shortlisting process :)

Our client is a well-established MNC in Manufacturing industry. They are looking for a IT Specialist to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Supervise and configure WAN and LAN connections, along with managing associated devices.
• Monitor firewall logs and maintain backup systems.
• Administer Microsoft 365 accounts and licenses.
• Take responsibility for all hardware, software assets, IT inventory, and licenses.
• Provide Level 1 and 2 support for global service desk operations, deploying and configuring both current and new business processes.

Requirements

• Minimum Diploma in IT or any relevant field
• Minimum 2 year experience in handling WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with Cloud environment and Microsoft365

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

This is a semi-WFH position.

In collaboattion with our in-house 3D designers and 3D renderers, Candidates are suppose to create interior design concepts for customers. While configuring these concepts, Candidate will include material selections from our stock (directly imported by us).

If the design has been chosen by the customer, Candidates will have to meet the customers in our show room and explain the design. Candidates will be paid monthly salary + commission for each design he/she has produced and being selected by the customers.

We are looking to speak to Software Support Analysts with experience in supporting or developing applications.

Responsibilities

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Requirements

• Possesses strong analytical, logical and problem solving skills
• Technical background (basic/intermediate knowledge of databases, application servers and programming languages)
• Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Possesses strong written and verbal communication skills in English.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process
• Experience working in the financial industry or a similarly regulated environment
• Programing or scripting skills for automation purpose

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

Admin | Invoice | Shipping Support | Clementi

• Working days & hours: Monday – Friday, 9am – 6pm
• Salary range: $2800 + Allowance $100
• Location: Clementi - Pandan Loop

Requirements:

• Prefer short notice period
• Experience in handling export documentation and transactions

Job duties:

• Preparation all related export shipping documentations.
• Issuing invoice, packing list, checking BL draft, chasing schedule
• Handle phone call and reply email
• Any other ad-hoc duties as assigned.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

• Support Sales Team with sourcing and preparing quotation.
• Creating and processing orders in a timely manner.
• Processing requests for urgent orders.
• Reviewing pending orders, follow-up and expediting with production.
• Facilitate customers’ requests to ensure customer satisfaction.
• Coordinating delivery and other logistic arrangements.
• 5 day work week

Objectives

To lead and design decontamination procedures during plant shutdowns based on existing chemistry, executing in line with customer’s safety requirements

Responsibility

· To design decon loops, lead decon discussion with stakeholds, and execute decontamination projects together with client’s Operations team during plant turnarounds

· To be the company’s focal point for decon projects tasked to the candidate

· To perform independently site checks and subsequently prepare engineering drawings tailor made to customer’s decon requirements

· To be familiar with current best practices for operations shutdown/startup procedures and work with multiple stakeholders to execute agreed upon practices

· As and when need arises, to be situated at customer premises during the planning and preparation of Turnaround activities

· As and when tasked to, travel on short notice to regional sites

Requirements

· Minimum Degree in Chemical Engineering with 3 years experience in O&G sector

· Basic knowledge on refining/production process – upstream and downstream

· Candidates with project management or experience coordinating with multiple stakeholders will have an advantage

· 1-2 years exposure of plant shut down procedures

· Preferably held position in Operation’s Turnaround events planning

· Willing to be situated to support site activities during decon projects

· Candidate must be able to work on tight schedules and on shifts when required

· Customer-centric, focused, result-oriented, independent, and highly motivated

About our group:

We are a dynamic equipment maintenance team providing technical support and services to Media Process and Production. We worked in a world’s largest state-of-the art magnetic media manufacturing environment with highly automated processes and advanced control systems.

We pride ourselves on delivering committed equipment performance and operational objectives through effective maintenance, technology, and innovation to help Seagate succeed. Our team is made up of committed, talented, and friendly people passionate about our job, believing in people well-being and people development.

New employee will have positive experiences with our comprehensive induction and training programs with buddy system.

About the role - you will:

• Perform equipment troubleshooting, product conversions and routine preventive maintenance to attain overall equipment performance
• Work with engineering on equipment setup and equipment upgrades
• Perform root cause analysis to reduce product defects
• Initiate ideas on equipment OEE and productivity improvement, safety hazards and cost saving reduction projects
• Be trained to utilize data analytics and machine learning applications for tool troubleshooting and your feedback will be sought after for further improvements
• Have the opportunities for continual learning and growth

About you:

• Diploma in Mechanical, Electrical, Mechatronic Engineering, or related Engineering Diploma or ITE
• Self-motivated and positive working attitude
• Team player with good problem-solving skill
• Willing to work in a clean room environment
• Willing to work on 12 hours night shift pattern

Your experience includes:

• Fresh graduates are welcome
• Relevant experience will be an advantage

Location:

Our Woodlands site is one of the largest electronics manufacturing sites in Singapore, housing our recording media operations. Spread over three sites, it is easily accessible via bus or from the MRT Station, with many employees taking mass transportation to work. Here at work, you can enjoy breakfast, lunch, dinner, and snacks at our onsite canteen and coffee shop. We offer a range of facilities including an in-house gym and dance studio, as well as after-work badminton and table tennis competitions. On-site celebrations and community volunteer opportunities also abound.

Responsibilities:

• Setting sales goals and developing sales strategies.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Establish strong rapport with existing customers.
• Arrange and conduct interviews with employers and employees.
• Achieving sales target and after sales follow-up.
• Familiar with MOM rules and regulations.

Requirements:

• 3 years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Good negotiation and problem-solving skills.

Responsibilities:

• Manage day-to-day operation in support of Sales teams including order acknowledgement, processing quotations, Purchase Order, Sales order etc
• To liaise and coordinate to customer’s request or delivery
• To provide good support and customer service to existing customers
• Handle walk-in customer and phone enquiries
• General sales administrative duties
• Any other ad-hoc tasks assigned by manager and management

Requirements:

• Min Nitec or GCE ‘O’ Level
• Proficient in MS Office Applications (i.e. Excel, Word, PowerPoint)
• Knowledge in using Oracle SAP is an added advantage

Interested candidates, please click on “Apply Now”. Alternatively, you may email us a detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

Company Location: Yishun

Job Description

· Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.

· Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical

· Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.

· Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with company policies, processes and legal requirements.

· Ensure close follow-up of outstanding orders and issue with proactive communication to customers.

· Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.

· Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary

· Provide support in business projects related to process improvement, customer experience, etc.

· Performing on miscellaneous duties and projects as assigned.

· Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within company to achieve goals as needed.

Qualifications

· Bachelor Degree, in Business Management, Supply Chain Management or equivalent

· Minimum 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.

· Excellent communication skills, both written and verbal in English. Required Thai language expertise: Able to read, write and converse in Thai.

· Proficiency in MS Office -- Word, Excel, PowerPoint

· Knowledge in SAP or similar ERP system is preferred but not mandatory

· The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks

You will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and teams to develop various systems and support the onboarding of users.

JOB:-

. Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimisation
• Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:-

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

Responsibilities:

• Handle and resolve end to end post-sales queries in Japanese language for non-English speaking clients (in writing) regarding advertising products across email and chat channels
• Own and drive query resolution through collaboration with Product groups to resolve all types of generic, technical or product queries
• Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points
• Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer
• Manage escalations workflows with internal teams
• Partner with upstream technical specialists to educate advertisers on product features and common issue types
• Engage and support new product launches across the advertising platform, act as Voice of Customer for fixes and advocate for efficient resolution
• Develop as a subject matter expert across assigned product area and mentor fellow team members

Requirements:

• BA/BS degree or equivalent practical experienc with 4+ years of Technical Customer support or Operations experience
• Business proficiency (written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients via emails and live chats
• Fluent with social media products usage and basic understanding of Advertising industry
• Experience in a Contact Centre/Service program with any Advertising Tech company is a plus

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Responsibilities:

• Preparing marketing and sales strategies.
• Creating and overseeing marketing campaigns.
• Build & maintenance a good relationship with the clients.
• Answer client’s questions & enquiries.
• Participating in events organized by the company.
• Creating awareness of the products & services offered by the company.
• Handling complaints of the clients.
• Other duties as assigned by Management.

Requirements:

• At least a Diploma holder
• Min 1 year of experience in Sales and Marketing or Customer Service
• Sales Drive
• Good person & interpersonal skills

Job responsibilities

1. Responsible for the company's promotion work in overseas markets, including expanding and maintaining customers;

2. Responsible for project support and tracking of regional customers;

3. Complete the overseas market sales target and market target, and recover the sales payment;

4. Follow up product after-sales service and make sales forecast.

5. Responsible for the construction and management of overseas teams.

Job requirements

1. more than 3 years of related industry sales experience;

2. Bachelor degree or above, major in computer, communication or electronics is preferred.

3. Be fluency in English and Mandarin

4. work actively, adapt to work pressure, effectively grasp the pace of work;

5. good at expanding new customers, have strong business planning ability and practical ability.