Experience: 1-2 years of relevant experience

Role: Production Support Analyst

Key Domain/ Technical Skills:

· SQL, Unix, Windows, MS office

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

About us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Application Support Engineer to join our exciting team, to play a pivotal role in our banking technology division, responsible for ensuring the reliability, performance, and availability of critical banking applications.

Responsibilities

• Oversee the bank’s portfolio of applications, ensuring their stability, availability, and performance.
• Hands-on work on technical issue troubleshooting and ensure application functionality.
• Participate in the planning and execution of application upgrades and enhancements.
• Monitor system performance, track incidents, and proactively address potential issues.
• Ensure compliance with regulatory and security requirements for banking application.
• Continuously work towards making improvements in the release process.
• Provide regular reports on application support metrics and key performance indicators (KPIs).
• Support project team on DEV, SIT and UAT environment deployment and troubleshooting.
• Familiar with ITIL based Bank IT process, especially on incident, problem and change management.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, or related fields.
• 3 years of Technical/Application Support experience on multi technology platforms.
• Good knowledge on Linux OS, Windows Server, PostgreSQL, SQL Server, Oracle.
• Cross-platform experience and the expertise to identify and resolve integration issues.
• Excellent understanding of the CI/CD practice.
• Familiar with application release methodology.
• Experience in software development lifecycle and agile development methodologies.
• Experience working in a financial services institution with understanding of MAS technology risk requirements.
• Highly self-motivated to excel in assigned tasks and to deliver results for a digital bank.
• Good communication and coordination skills.
• Hands-on development experience is a plus.
• Excited to work in a fast-paced environment.

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Description & Responsibilities:

• Support the logistics department in managing and tracking shipments and deliveries.
• Maintain accurate records of inventory, shipping schedules, and delivery logs.
• Process and prepare shipping documentation (invoices, packing lists, bills of lading, etc.).
• Coordinate and communicate with vendors, customers, and internal departments regarding logistics issues.
• Assist in managing warehouse stock levels and ensure timely replenishment.
• Organize and update shipping and inventory databases.
• Resolve any shipping discrepancies or issues with suppliers and customers.
• Assist with preparing reports related to logistics operations, including order statuses, shipment tracking, and inventory levels.
• Provide general administrative support to the logistics team as needed, including data entry, filing, and correspondence.

WhatsApp or call 8225 5122 if interested

Thank You

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education or relevant
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

The role

This is primarily an IT Support Officer role with additional responsibilities for office matters. The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical operations, and promptly addressing user issues. Additionally, this role includes overseeing office-related matters and supporting business operations as needed.

Time split for duties:

• Help Desk Duties 8.00 AM - 2:30 PM
• Office Duties 2:30 PM – 5.00 PM

Key responsibilities

Level 1 IT Support (Primary Role) daily 8:00am to 2:30pm:

• IT Support/help desk dutiesIncident administration
  User account deployment
  User security access changes
  End user assistance
  
• Deployment and administrationEnd user equipment
  IT consumables
  Print/scanning
  Voice mobile/fixed line
  
• Investigation, reporting and fault service callsPC / Peripheral hardware / software
  Server / Network Service
  
• 3rd party vendor support liaison
• Some out of office hours support, on call duties and limited travel may be required

Office Manager (Secondary Role) daily 2:30pm to 5:00pm:

• Oversee office maintenance and supplies
• Coordinate logistics, including local couriers and hotel accommodations
• Helping office events and gatherings
• Assist with data entry, document stamping, and sending out general emails.
• Provide administrative support, including meeting coordination and report preparation.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Job Posting: Technical Support Engineer (L1)

Location: Singapore, Ubi
Salary: SGD2,500 – SGD3,500

About the Role

Our client, a reputable IT Solutions company with offices in Singapore and Malaysia, is seeking a proactive Technical Support Engineer (L1) to join their Ubi office in Singapore. This role is perfect for individuals who enjoy troubleshooting and solving IT-related issues while delivering excellent customer service.

Key Responsibilities

• Provide first-level technical support for hardware, software, and network issues.
• Respond to client inquiries via phone, email, or ticketing system in a timely and professional manner.
• Troubleshoot and resolve basic IT issues or escalate to Level 2 support when required.
• Assist in configuring and maintaining IT systems, including computers, printers, and network devices.
• Perform routine monitoring and maintenance of IT infrastructure.
• Maintain accurate records of support requests and resolutions in the ticketing system.
• Collaborate with internal teams to ensure efficient issue resolution.

Qualifications & Requirements

The ideal candidate should have:

• A diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum 1 year of experience in a technical support or helpdesk role.
• Basic understanding of hardware, software, and networking concepts.
• Familiarity with Windows and Mac operating systems and common office applications.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Mandarin to liaise with Mandarin-speaking clients is a plus.
• A customer-focused approach with the ability to work effectively in a team and independently.

Why Join This Team?

• Competitive salary with opportunities for career progression.
• Be part of an innovative and supportive IT environment.
• Exposure to a variety of challenging and impactful projects.

How to Apply:Interested candidates are invited to apply through the job portal.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
Provide L2 technical support and advice to users on systems-related issues or queries.
Perform systems administration/maintenance and works toward continuous optimization of systems performance.
Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
Cross group collaboration
Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
Qualifications/Experience/Knowledge
Diploma/Degree or equivalent
Min. 2-3 years of experience preferred.
Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers
Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems, M365, Microsoft Intune
Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security
Possess problem solving skills and able to prioritize and manage multiple tasks.
Experienced in VIP user support.
Demonstrated verbal, written communication and interpersonal skills with stakeholders.

On call support required after office hours

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Suntec City

Up to $4,500

Hybrid Work Arrangement (4 days WIO, 1 day WFH)

8am to 5pm / 9am to 6pm (M-F)

• Prepare and update reports as and when required
• Ensure that sanction checks are conducted.
• Perform List Intelligence for Vessels checks.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

NorthLight School is a MOE specialised school that aims to be a choice school to prepare youth for life and living. Regardless of their starting points in life, we believe that they can SHINE. Each day, we are ‘kindling passion, igniting possibilities’.

We invite mission-minded individuals with the requisite skill sets and experiences to join our team to help these students on their education and life journey to achieve success.

TEACHER - COMMUNITY CARE SUPPORT

Main duties and responsibilities:

• Support HOD in the overall Department’s planning and managing of resources and its curriculum design and development.
• Be a role model and mentor to teachers/students to develop their capabilities.
• Provide career guidance to students.
• Design effective instructional materials to enhance students’ learning.
• Create conducive and industry-oriented learning environment.
• Establish positive partnerships with parents and community to enhance learning outcomes for students.

Requirements:

Basic

• Minimum Diploma in Community Care, Healthcare, Nursing or equivalent.
• At least 2 years of Healthcare Assistant/Basic Care Assistant/Nursing Aide/Registered Nurse experience in hospital, nursing home or day care setting.
• Good team player with excellent interpersonal and communication skills.

Advantageous

• Registered nurse experience.
• Qualification in ACTEP/PCTEWSQ ACTA/DACE.

We offer:

• 5-day work week
• School holiday scheme
• Learning and development opportunities

Helpdesk or (Outsourced) – End-User Support

Working hours: Monday to Friday, 9:00 AM - 6:30 PM.

Responsibilities:

• Oversee maintenance, set-up, installation/re-installation, relocation and migration of IT peripherals.
• Provide support for hardware, software, and peripheral devices, including upgrades and patches.
• Onsite & remote support for clients/end-users on IT-related requests
• Diagnose and able to resolve technical issues related to desktops, laptops, and printers.
• Ensure issues are addressed and resolved in a timely manner.
• Assist in configuring and setting up new employee workstations
• Manage software administration (e.g. Microsoft 365), including password resets and account management.

Requirements:

• Minimum ITE / Diploma in IT or equivalent.
• Fresh graduate are welcomed to apply.
• Able to deliver IT support to in a end-user environment.
• Excellent verbal and written communication skills, with a strong focus on customer service.
• Take initiative and able to work in a fast-paced environment, independently and also as part of a team.
• Open to help out after office hours (OT) depending on projects

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Responsibilities

· Technical Support:Provide on-site technical support to customers, including troubleshooting, diagnostics, and repairs of hardware and software issues.

· Installation and Configuration: Install, configure, and test new hardware and software systems according to customer requirements.

· System Maintenance:Perform regular maintenance and updates on customer systems to ensure optimal performance and reliability.

· Customer Training:Train customers on how to use and maintain their systems effectively, including providing documentation and hands-on guidance.

· Issue Resolution:Respond promptly to customer inquiries and resolve issues in a timely manner, ensuring customer satisfaction.

· Documentation:Maintain accurate records of all work performed, including issue logs, service reports, and customer communications.

· Collaboration:Work closely with internal teams, including sales, support, and engineering, to ensure customer needs are met and to escalate issues as necessary.

Requirements:

Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
Knowledge of programming in C,C++ are added advantages
Knowledge of embedded electronics fundamentals
Have knowledge of LoRaWAN and related IoT products are added advantages.
Have passion for exploratory testing and test automation are added advantages.
Able to work independently within tight schedule with positive disposition.
Excellent knowledge on Microsoft Office (Words, Excel & Powerpoint)
Fluent of English and Chinese in both speaking and writing

TMS support. To provide offsite support on the Transport Management System (TMS) related service requests, incident management and change requests.

• Level 1 and level 2 activities based on the requests from our transport team.
• Good understanding of Standard operating procedures involved in managed the transport user management queries - addition, modification and deletion of users in the TMS platform after verifying the necessary approvals.
• To provide TMS service requests related to online and B2B orders
• To patch the data manually after taking necessary IT approvals to support the synchronization issues with our ecommerce applications.
• Upkeep TMS system with regular maintenance and archival activities.
• Able to evaluate and understand the complexity of the incident and collaborate with multiple stake holders, with swift communication to respond to user tickets in timely basis.
• Understanding of updating the ticket details and managing the requests through a TMS ticketing system (similar to Jira or solaris service desk)

Requirements

• Associate’s degree in IT support. Supply Chain Management or transport management system is plus
• Minimum 2-3 years of experience in the relevant filed.
• Proven experience working with a Transportation Management System (TMS).

About Caxton Associates:

Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates’ primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to trade in a variety of global markets and instruments.

About the role:

We are seeking a hands-on, proactive and highly independent Desktop Support Engineer to manage our IT support and operations for our Singapore office (approx. of around 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The Desktop Support Engineer will be required to research issues and bring resolution to complex problems.

The working hours are 7:30AM to 17:00PM with rotational after-hour support shared between the team. The role sits as part of a broader team responsible for global desktop support and desktop engineering. This is a 5-day in office role.

The role will provide many learning opportunities such as Office 365 Administration, Exchange Online, MS Teams Administration, Endpoint Management (InTune), Azure and Active Directory Identity Administration.

Responsibilities:

Support Role:

• Provide desktop support to the end users (trade floor and operations). This includes: installation, repair, servicing and maintenance of hardware (e.g. printers/scanners) equipment.
• Provide in office and remote support to our Singapore users.
• Setup all video and audio conference calls in our Singapore office.
• Support, maintain, and troubleshoot hardware and software updates on the trade floor
• Perform PC workstation moves, add, changes.
• Responsible for maintaining the ticket queue (utilising Asana) and assign them to appropriate group as needed
• Respond to malware virus alert and take appropriate step to block, isolate, and mitigate risk exposure.
• Involve with after hours on-call support rotation and Friday patching of PCs
• Providing onsite support, build relationships with Executives, Portfolio Managers and Infrastructure staff assisting them with questions, incidents and service requests

Essential technical skills & experience:

• Trade applications: Bloomberg and X_Trader
• Microsoft O365 (Windows 10/11 support), Adobe Acrobat, Google Chrome
• Active Directory
• Mobile telephony support (Microsoft Intune MDM, Cisco IP phones and IP communicator software)
• Remote desktop (Cato VPN)
• Confluence
• Proprietary developed applications

Project Role:

• Create package for automated deployment - globally deploy changes and remove software.
• Create, deploy and troubleshoot Windows 10 images via MDT/WDS
• Analyse and revamp current group policies

Requirements:

• Minimum 5 years of relevant experience, preferably in banking/financial services industry.
• Ability to work independently, and sufficiently qualified to handle situations locally outside of UK/US hours.
• Ability to work in a fast paced, high pressure work environment.
• Strong customer support skills with a focus on delivering high quality service.
• Strong communication and interpersonal skills and a self-starter.
• Strong collaborative skills with the ability to work effectively in a team-oriented environment.
• A keen eye for detail, a curious mindset, and a willingness to challenge the status quo.
• Willing to work off-hours and weekends as needed to address critical issues or system maintenance
• Powershell experience is a plus
• Displays and operates at the highest degree of ethics and integrity.

Key Deliverables:

· Designing and modifying software applications

· Implement systems and provide technical support

Responsibilities:

· Talking to users to find out their requirements

· Create programs essential for business and conference operations

· Deal with programs when they need to be repaired, changed, or added to another program already in place

· Writing software and operating manuals

• Clementi
• Monday to Friday 830am-6pm
• Salary up to $4700 depends on experience
• L1/ L2 support

Responsibilities:

• Manage and configure IT infrastructure, including systems, applications, network devices, and end user devices, ensuring seamless operations.
• Implement and monitor automated backups, disaster recovery plans, and patches while closely tracking system resource utilization.
• Collaborate with vendors and ensure compliance with Service Level Agreements (SLAs).
• Develop and maintain technical documentation, including user guides and administrative procedures.
• Provide technical support to both local and international users, ensuring network security and efficient resolution of issues.

Requirements

• Minimum Diploma in IT/ Computer Science
• Proficient in managing Microsoft Server and enterprise networking
• Skilled in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall)

Interested candidates, please send in updated resume through “APPLY NOW” or

Email: [email protected]

Whatsapp: 97896683

Dorothy Ooi Shi Hui

Registration Number: R1762852

Workstone Pte Ltd

EA License Number: 19C9998