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Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Experience: 1-2 years of relevant experience

Role: Production Support Analyst

Key Domain/ Technical Skills:

· SQL, Unix, Windows, MS office

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

About us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Application Support Engineer to join our exciting team, to play a pivotal role in our banking technology division, responsible for ensuring the reliability, performance, and availability of critical banking applications.

Responsibilities

• Oversee the bank’s portfolio of applications, ensuring their stability, availability, and performance.
• Hands-on work on technical issue troubleshooting and ensure application functionality.
• Participate in the planning and execution of application upgrades and enhancements.
• Monitor system performance, track incidents, and proactively address potential issues.
• Ensure compliance with regulatory and security requirements for banking application.
• Continuously work towards making improvements in the release process.
• Provide regular reports on application support metrics and key performance indicators (KPIs).
• Support project team on DEV, SIT and UAT environment deployment and troubleshooting.
• Familiar with ITIL based Bank IT process, especially on incident, problem and change management.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, or related fields.
• 3 years of Technical/Application Support experience on multi technology platforms.
• Good knowledge on Linux OS, Windows Server, PostgreSQL, SQL Server, Oracle.
• Cross-platform experience and the expertise to identify and resolve integration issues.
• Excellent understanding of the CI/CD practice.
• Familiar with application release methodology.
• Experience in software development lifecycle and agile development methodologies.
• Experience working in a financial services institution with understanding of MAS technology risk requirements.
• Highly self-motivated to excel in assigned tasks and to deliver results for a digital bank.
• Good communication and coordination skills.
• Hands-on development experience is a plus.
• Excited to work in a fast-paced environment.

• Assist walk-in customers by providing expert audio product knowledge tailored to various usage scenarios.
• Process customer purchases efficiently using point-of-sale systems.
• Coordinate with the logistics department for inventory replenishment and manage showroom stock.
• Collaborate with the RMA Operations team to handle customer returns, including product exchanges and basic troubleshooting.

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Responsibilities

· Technical Support:Provide on-site technical support to customers, including troubleshooting, diagnostics, and repairs of hardware and software issues.

· Installation and Configuration: Install, configure, and test new hardware and software systems according to customer requirements.

· System Maintenance:Perform regular maintenance and updates on customer systems to ensure optimal performance and reliability.

· Customer Training:Train customers on how to use and maintain their systems effectively, including providing documentation and hands-on guidance.

· Issue Resolution:Respond promptly to customer inquiries and resolve issues in a timely manner, ensuring customer satisfaction.

· Documentation:Maintain accurate records of all work performed, including issue logs, service reports, and customer communications.

· Collaboration:Work closely with internal teams, including sales, support, and engineering, to ensure customer needs are met and to escalate issues as necessary.

Requirements:

Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
Knowledge of programming in C,C++ are added advantages
Knowledge of embedded electronics fundamentals
Have knowledge of LoRaWAN and related IoT products are added advantages.
Have passion for exploratory testing and test automation are added advantages.
Able to work independently within tight schedule with positive disposition.
Excellent knowledge on Microsoft Office (Words, Excel & Powerpoint)
Fluent of English and Chinese in both speaking and writing

TMS support. To provide offsite support on the Transport Management System (TMS) related service requests, incident management and change requests.

• Level 1 and level 2 activities based on the requests from our transport team.
• Good understanding of Standard operating procedures involved in managed the transport user management queries - addition, modification and deletion of users in the TMS platform after verifying the necessary approvals.
• To provide TMS service requests related to online and B2B orders
• To patch the data manually after taking necessary IT approvals to support the synchronization issues with our ecommerce applications.
• Upkeep TMS system with regular maintenance and archival activities.
• Able to evaluate and understand the complexity of the incident and collaborate with multiple stake holders, with swift communication to respond to user tickets in timely basis.
• Understanding of updating the ticket details and managing the requests through a TMS ticketing system (similar to Jira or solaris service desk)

Requirements

• Associate’s degree in IT support. Supply Chain Management or transport management system is plus
• Minimum 2-3 years of experience in the relevant filed.
• Proven experience working with a Transportation Management System (TMS).

Job Responsibilities:

Project Sales

• Approach Developers & Consultants to deliver compelling proposals for our premium range of kitchen appliances (Hob, Hood, Ovens, Refrigerators & Wine Chillers)
• Develop business and product strategies to pursue potential clients and establish new partnerships
• Conduct market research and competitive analysis to stay informed about industry trends
• To manage the project sales process from project specifications till closing

Export Sales

• Lead the sales development of our distributors thru strategies that aligns with our company objectives
• Explore and expand into new markets thru networking and developing relationship with prospective partners
• Collaborate with marketing and technical department to provide support to our distributors

Administrative

• Prepare and present sales forecast to management
• Provide regular updates and progress to the management

Job Requirements:

• Bachelor’s Degree or Diploma in Business, Sales or related field
• Minimum of 5 years sales experience; project sales experience will be an advantage
• Good communicator, personality and able to work independently
• Experienced in business plan, forecasting and budgeting
• Willingness to travel for work (at least once a month)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Job Description:

Manage reception and front desk work including but not limited to scheduling appointments, answering phone calls, etc.

Handle customer’s enquiries and concerns politely and professionally.

Provide specialised and comprehensive wellness treatment services to customers.

Provide consistent and professional wellness treatments to customers.

Ensure high level of service standards.

6 day work per week, works on weekends.

Requirement:

Positive attitude and willing to learn.

Minimum 3 to 5 year experience in TCM TuiNa.

Ability to provide professional foot wellness therapy and TCM TuiNa wellness therapy.

Carry out wellness treatment according to company procedure and service standard.

Knowledge of TCM Meridian and Wellness is preferred.

INNOGENE KALBIOTECH PTE LTD is a Company that develops and commercialises innovative drugs and diagnostics.

INNOGENE KALBIOTECH PTE LTD is a subsidiary of PT KALBE FARMA TBK in Indonesia, today's largest publicly-listed Pharmaceutical Company in South East Asia.

PT KALBE FARMA TBK was named one of the 'Most Admired Companies' 2014 by Fortune Indonesia.

PT KALBE FARMA TBK also received an award from the Asia Money Award 2016 in Corporate Governance 2015, Indonesia.

PT KALBE FARMA TBK hosts the biennial Dr Boenjamin Setiawan Distinguished Lecture Series.

INNOGENE KALBIOTECH PTE LTD was awarded 'Asia Pacific Emerging Company of the year 2010' on Oncology by Frost & Sullivan, 'The Most Innovative Biotech' Award in the 2nd Annual Biopharma Asia Industry Awards by BioPharma Asia in 2012 and also '2012 Frost & Sullivan Asia Pacific Fastest Growing Home-Grown Company in Oncology Care' by Frost & Sullivan at the Asia Pacific Best Practices Awards in 2012.

PRIMARY OBJECTIVE

To achieve the sales objectives, eg Sales Targets and Return on Sales Investments (ROSI) and promote our Pharmaceutical products.

REPORTING TO

Reporting to the Director.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Establish and maintain relationship with Doctors and Key Opinion Leaders through scientific discussion related to the information and latest scientific updates on Company's oncology products.
• Monitor commercial stocks availability and distribution of Company's Pharmaceutical and oncology products in his/her respective coverage territories.
• Develop and maintain product and medical knowledge.
• Make call plans and execute.
• Visit Log Book and follow up the records.

KNOWLEDGE AND SKILLS

EDUCATION

Bachelor Degree in Life Sciences, ( Medical/Pharmacy/Biomedical/Biotechnology ) - ( At least 2nd class Honours)

EXPERIENCE

1 to 2 years of proven sales record in Oncology area. Similar industry working experience in Oncology products is A must.

PERSONAL ATTRIBUTES

Core Dimensions :- Building Trust, Continuous Learning, Service Focus

Selection Criteria :- Analysis, Managing Work, Self-initiative

Development Criteria :- Teamwork, Communication, Adaptability

EXTENT OF PUBLIC CONTACT

Demonstrate good communication and relationship skills to all employees within the Organisation, Doctors, Key Opinion Leaders, Pharmacists and other external customers.

WORKING CONDITIONS AND ENVIRONMENT

Able to be outstation for work and extended working hours may be necessary.

STRICTLY ONLY SINGAPOREANS NEED APPLY

INTERESTED CANDIDATES SHOULD CONSIDER THE LOCATION OF OUR OFFICE, AT BUKIT BATOK CRESCENT, BEFORE SUBMITTING THEIR CV.

Please provide all the following important informations in your CV :-

1. That you have the required Medical Sales experience in Pharmaceutical and Oncology products and is accustomed to meeting Medical Personnels at the hospitals

2. Reasons for leaving all previous and current employment

3. Last drawn and current gross basic monthly salary

4. Expected gross basic monthly salary

5. Date of availability and notice period

6. In your CV, to show evidence of successful and proven value-added selling, contract negotiations and contract compliance. Keep it to a maximum of 3 pages

7. Confirm that you have a valid Singapore Driving Class 3 Licence

Candidates who have submitted their CVs previously need not re-apply.

Candidates are advised to read and understand the job responsibilites and our requirements carefully before applying for this position.

Interested candidates must forward their CV to :-

[email protected] AND [email protected]

WHY JOIN US ?

At Innogene Kalbiotech Pte Ltd, we believe in developing our staff to the fullest potential but you must demonstrate initiative, good inter-personal and communication skills. You must also contribute teamwork, customer centric focus, an innovative spirit and personal excellence.

This advertisement is recruiting for the position of AV Specialist.

If successfully selected, you will be seconded to MOE secondary school located in Dunman Lane.

Contract Period: from 1 Feb 2025 to 31 Jan 2026.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:30am to 4:30pm, inclusive 1-hour lunch break.
• Fridays: 7:00am to 4:00pm, inclusive 1-hour lunch break.
• Service not required on Saturdays, Sundays and gazetted public holidays. However, if the candidate is required to work beyond the working hours during weekdays and work on Saturdays, the candidate will be compensated with off-in-lieu.

The service required are set out as follows :

Information and Communication Technology (ICT) & AV support for school events.

1. General AV Operations

• The Personnel shall set up, operate and maintain AV equipment within the school premises.
• The Personnel shall provide technical support in lighting. audio , video and stage management for events organized by the Authority or external parties.

2. Lighting

• The Personnel shall set up, operate, and manage lighting equipment to ensure optimal illuminations and ambiance during events.

3. Audio

• The Personnel shall set up and manage audio equipment, including microphones, speakers, and mixer soundboards (both digital and analogue).
• The Personnel shall ensure optimal sound quality for live audiences and recordings, including balancing audio levels, managing live feeds and delivering clear audio for speeches, music and other event components.

4. Video

• The Personnel shall operate video equipment such as cameras, projectors, and editing tools.
• The Personnel shall perform live-streaming, event recording, and display visual elements.
• The Personnel shall ensure video quality and content align with the events’ objectives.

5. Stage Management

• The Personnel shall set up and manage the physical stage, ensuring safety, proper arrangement, and necessary equipment such as podiums and seating.
• The Personnel shall coordinate transitions between event segments (e.g speeches, performances, presentations) with the Authority’s staff.

AV Support for Staff and Students

• The Personnel shall assist in setting up ICT/AV equipment for events, meetings and lessons.
• The Personnel shall provide video recording support for school events and lessons.
• The Personnel shall supervise students tasked with video recording events.
• The Personnel shall conduct AV training sessions for students and staff.

ICT/AV Planning and Procurement

• The Personnel shall collaborate with the SH(ICT)/ICT Manager to propose solutions addressing ICT/AV challenges, including technical specifications and assessments.
• The Personnel shall support the Authority in procurement processes for ICT/AV solutions and services, such as the following: (a) Requirement Gathering: The Personnel shall assist the ICT department in gathering specific user requirements for AV equipment. (b) Demo and Testing Coordination: The Personnel shall with ICT department to organize and oversee product demonstrations or testing of proposed AV solutions to assess their functionality and suitability for the authority’s needs. © Vendor and Liaison: The Personnel shall work with the ICT department to liaise with selected vendors during installation and commissioning.

ICT & AV Resource Management

• The Personnel shall assist in managing the Authority’s ICT/AV resources.
• The Personnel shall conduct annual maintenance troubleshooting and basic repairs of ICT/AV hardware.

Media Post-Production

• Video Editing : (a) The Personnel shall compile raw footage, arrange clips and create cohesive narratives. (b) The Personnel shall add titles, subtitles and on-screen graphics and animations to enhance video content.
• Sound Editing and Mixing : (a) The Personnel shall edit dialogue, remove unwanted sounds and enhance audio clarity. (b) The Personnel shall add ambient sounds, sound effects, or music to enrich audio quality. © The Personnel shall select and propose suitable music tracks for videos.

Other Tasks

• Any other duties assigned by the Authority.

The personnel shall minimally have the following qualifications, skills and experience:

• At least 1 year experience in setup and manage of professional AV system.
• At least 1 year experience in setup and manage of video system.
• At least 1 year experience in multimedia content editing.
• At least 1 year qualification in one of the fields; professional lighting system, professional audio system, video system or multimedia content editing.

Job Description:

• Coordinate and organise sales meetings and events to ensure smooth execution.
• Manage and support daily sales-related documentation, ensuring accuracy and completeness.
  Facilitate the sales process promptly and efficiently upon receipt of Purchase Orders.
• Assist in taking minutes during meetings, documenting key discussion points, and action items for follow-up.
• Provide support to the sales team in the preparation and submission of tender documents.
• Prepare quotations and invoices in a timely manner.
• Asist the sales team by compiling and organising necessary documentation for client interactions and field support.
• Work in tandem with the sales team to streamline processes and enhance operational efficiency.
• Focus on administrative duties to ensure the seamless operation of the sales back-end functions.
• Perform ad-hoc tasks and responsibilities as needed to support the sales team.
  

Skills:

Organizational Skills: Efficiently coordinate meetings, events, and manage sales documents.
Attention to Detail: Ensure accuracy in quotes, invoices, and other sales-related paperwork.
Communication: Strong written and verbal skills for documenting meetings and collaborating with the sales team.
Time Management: Effectively prioritise tasks and handle multiple responsibilities.
Customer Service: Support the sales team with client-facing documents and interactions.
Problem-Solving: Address issues quickly to keep the sales process running smoothly.
Teamwork: Collaborate with the sales team to improve processes and enhance efficiency.
Tech-Savvy: Comfortable using CRM systems and MS Office tools for documentation and communication.
Adaptability: Willingness to take on ad-hoc tasks and adjust to changing priorities.
Sales Process Knowledge: Understand the sales cycle and help streamline each stage.
Qualification: Diploma above, preferably in Engineering/ Business/ Marketing

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.Important Note:

Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Employer questions

Job Description

• Serve as the first point of contact for IT support, providing clear and professional assistance to ensure a positive user experience through phone, email or in person.
• Identify complex issues that require further investigation or escalation to higher-tier support (Tier 2 or Tier 3) and ensure proper handoff and follow-through.
• Set up and maintain desktops, laptops, printers and peripherals. Manage user accounts including creation, modification and deactivation ensuring correct access rights.
• Support cybersecurity efforts by configuring and upgrading routers, switches, firewalls, proxies, antivirus software and access points, as well as conducting disaster recovery operations.
• Troubleshoot and resolve basic hardware, software and network issues and maintain proper documentation of common issues, solutions and procedures for future reference.
• Contribute to the knowledge base development and maintenance and, assist in preparing and enforcing the Company’s IT policies and procedures.
• Perform other administrative tasks as assigned.

Job Requirements

• Minimum Diploma in Information Technology, Computer Science or related field.
• Proficient in troubleshooting and resolving IT issues.
• Willingness to travel for on-site support when required.
• Demonstrate strong problem-solving and communication skills, coupled with strong sense of responsibility.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Overview:

This role involves a variety of responsibilities including the setup, operation, and maintenance of AV equipment for events, providing support to staff and students, assisting in ICT/AV planning and procurement, and managing media post-production tasks. You will play a key role in ensuring smooth AV operations for events and supporting the school’s ICT/AV needs.

Responsibilities:

AV Operations & Event Support

• Set up and operate AV equipment (lighting, audio, video) for events.
• Provide technical support, including stage management and live streaming.
• Assist with video recording and supervise students involved in AV tasks.

ICT/AV Resource Management

• Manage and maintain ICT/AV equipment, troubleshoot, and perform basic repairs.
• Assist in procurement, planning, and coordination of AV solutions and vendor liaison.

Media Post-Production

• Edit videos and audio to create polished content, including adding titles and sound effects.

Requirements: At least 1 year experience in setup and manage of professional AV system.

• At least 1 year experience in setup and manage of video system.
• At least 1 year experience in multimedia content editing.
• At least 1 qualification in one of the fields; professional lightings system, professional audio system, video system or multimedia content editing.

Specifications: 1-year Contract

Location: Katong, Marine Parade

Working Hours: 7am to 4.30pm

Working Days & Hours: 5 days (Monday-Friday), 8:30 am - 6pm

Work Arrangement: Hybrid (Office: Ang Mo Kio)

Salary: Up to S$4,000

Job Overview:

• In this role, you will collaborate with a team to process payroll across multiple cycles (main and off-cycle). You will ensure the accuracy of data interfacing from the HR Information System to the Payroll System, facilitating timely and accurate salary disbursements. Additionally, you will provide feedback and suggest improvements to enhance system operational effectiveness.

Responsibilities:

• Manage end-to-end payroll for an organization with a headcount of 500 or more, including pro-rating salaries for new hires and leavers, submitting monthly CPF contributions and refunds, processing NS and Government Paid Leave claims, handling transport/dental claims from employees, verifying bank details, and ensuring timely submission of bank files. Provide payroll general ledger information to the finance team for reconciliation.
• Work with HR business partners to gather necessary data and inputs for relevant pay elements.
• Identify and report data inaccuracies in payroll systems to managers and clients, recommending improvements and solutions to enhance operational efficiency.
• Maintain secure archival of payroll files to support annual and ad-hoc audits.
• Respond professionally and clearly to queries from employees and clients via email, ensuring a positive customer experience.

Requirements:

• Minimum GCE ‘O’ Levels, ‘A’ Levels, or Diploma.
• At least 2-3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP systems.
• Proficient in Microsoft Excel at an intermediate level.
• Preference for candidates with customer-facing experience.
• Excellent communication and interpersonal skills.
• Strong analytical abilities.
• Meticulous with a keen eye for detail and an inquisitive mindset.
• Ability to thrive in a dynamic and fast-paced environment.

Responsibilities:
• To support the sales team with on-site or remote demonstrations, installation / training / reparation of the product scope under service responsibility throughout the entire region.
• Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training
• Become a participant in sales team training courses and train sales personnel on-site to improve the effectiveness of their exploration actions
• Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc)
• Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc)
• Maintain a high level of market, technical, and product knowledge by attending company training courses
• Monitor changes in market application demand

Requirements:
• At least a Diploma in Engineering fields
• 3 to 5 years of commercial experience in selling or supporting industrial equipment (ideally CNC and/or Laser)
• Local & ASEAN travelling required
• Class 3 driving licence and own vehicle not required but transport allowance will be given should candidate possess own vehicle
• Proficient in MS Word, Excel, CRM software and CAD/CAM software
• Good command of verbal and written English

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065 Tel: +65 6565 1939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

JOB SCOPE:

1. Conceptualize, manage and execute various video/media production projects.
2. Filming and editing of video/photo contents (corporate videos/ brand commercials / interviews / event highlights, narratives etc)
3. Operate and maintain camera equipment, audio and video recorders, and other production equipment.
4. Assembling, preparing and setting up equipment prior to filming, which may include cameras, tripods, monitors, lighting, cables and microphones etc.
5. To handle post production editing works for the Company.
6. Create basic animations, visual effects, music and sound effects for post video production.
7. Manage production timeline and ensure timelines are met from brief reception to assets delivery.
8. Planning of creative storyboards for clients.
9. Live streaming broadcast camera operation for events.

REQUIREMENTS:

1. Degree/Diploma in Film, Sound & Video or Media or equivalent
2. Streaming knowledge: Mastering of Zoom Meetings & Webinars capabilities and OBS/vMix. Other systems welcomed.
3. Basic knowledge of audio visual lighting production.
4. Good knowledge of photography and videography skills
5. Have technical knowledge to operate, configure, set up, and fix video, audio, lighting, or other production equipment.
6. Have competency in relevant software such as Adobe Premiere CS6, After Effects (Adobe), Lightwave, Adobe Photoshop, Illustrator etc. Especially in Adobe After Effects and Premiere Pro.
7. Able to work in a fast-paced environment and handle stress well.
8. Have a positive working attitude, self-motivated, and independent.
9. Need to have strong attention to detail and deliver work of high standard.
10. Having design / animation skill is a bonus.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

The Ocean Pricing Specialist is to support the Pricing head and work closely with Tender Management, APAC countries, Product Management Ocean, Regional Pricing counterparts, and Key Account Management on the pricing aspect of the RFQ.

The position shall:

• Ensure complete and competitive pricing from Asia Pacific region
• Support new pricing process, standards and quality
• Support Pricing head in customer meetings/negotiations as required

The Pricing Specialist is responsible for:

• Translate and cascade global/Regional pricing instructions into RFQ pricing instructions for involved country pricing teams
• Checking for completeness and correctness of country submissions in accordance to customer service requirements
• Reviews and benchmark pricing received from the countries to ensure competitive submissions to the customers
• Handle pricing inquiries from countries
• Comprehensive translation from internal pricing file to external customer file
• Ensure timely, competitive and complete submission of RFQ rate cards and other requirements to Tender Management or APAC/Global Pricing Lead
• Monitor and follow up on bid status and results
• Support agreed pricing process, data quality and compliance
• Upload pricing team’s performance and support pricing head in the quality assessment of the countries
• Work with and keep updated with pricing relevant software e.g. GTP, SPACE, RCM

Skills Required:

• Strong computer skills, especially in Microsoft Excel (Pivot table, V/H-Lookup etc)
• Experience in managing an RFQ
• Knowledge of forwarding business
• Good project management skills to stay on top of multiple deadlines for multiple bids in parallel
• Good communication and interpersonal skills to properly engage with country pricing teams of different cultural backgrounds
• Strong analytical mind ideally paired with operational experience to be able to quickly understand and challenge country bid input
• Ability to work under pressure to cope with periods of high workload and tight timelines
• Proven ability to work independently and as a team member
• Willingness to work overtime

Experience and Qualifications:

• Completed University degree / Polytechnic / Industry apprenticeship
• Minimum of 2 to 3 years of experience in Ocean Pricing, RFP/RFQ management

Why DB Schenker?

* Competitive salary package
* Opportunities for career growth and development, both locally & internationally
* Supportive and collaborative team environment
* Access to company-wide training programs and initiatives

What’s Next?
Interested in this unique job opportunity? Submit your application today!

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

Solutions Specialist (Legal Technology)

We are looking for a highly motivated individual to join our Legal Technology team. The team sits within the Knowledge, Innovation and Technology (KIT) department of the firm.

The Solutions Specialist will design, develop and implement tailored technology solutions with a focus on generative AI tools to address our firm’s specific needs. You will collaborate with lawyers and staff to identify opportunities for AI-driven solutions, develop prototypes, and deploy applications to enhance workflows.

Key Responsibilities:

1. Custom AI Development:

• Work closely with lawyers and stakeholders to understand their needs and translate them into technical specifications.
• Design, develop, and implement generative AI tools to support legal work and other business use cases.
• Fine-tune large language models for legal-specific applications where required or applicable
• Analyse business requirements and develop other custom software applications or tools that enhance legal processes and improve efficiency.

2. System Integration:

• Integrate generative AI tools and other custom solutions with existing systems and ensure seamless functionality across various platforms.
• Develop APIs and workflows for integration across platforms

3. Testing and Quality Assurance:

• Conduct thorough testing of developed solutions to ensure functionality, reliability, and user satisfaction. This includes ensuring AI models adhere to compliance, confidentiality and data security standards.
• Gather feedback, iterate and improve performance.

4. Documentation: Create and maintain comprehensive documentation for developed solutions, including user guides and technical specifications.

5. Training and Support: Provide training and ongoing support to users.

6. Research and Innovation: Stay up to date with emerging technologies and legal tech trends to continually identify opportunities for innovation within the firm.

Qualifications:

• Bachelor’s or Master's degree in Computer Science, Data Science, Information Technology, or a related technical field. A law degree or legal experience will be advantageous.
• 3 to 5 years of technical experience in a software development, systems analyst or related discipline preferably in the legal industry or a professional services environment.
• Proven track record of managing big data / data mining using analytical tools.

Experience:

• Proficiency in AI/ML frameworks, with understanding and ability to implement

a) emerging technologies, distributed and highly scalable computing architecture, multi-cloud,

b) hybrid, server-less computing and advanced analytics;

c) big data and machine learning technologies; and

d) workflow methodologies.

• Strong programming skills (e.g., Python, Java, Swift, Go) and familiarity with relevant frameworks and tools
• Experience with training large language models
• Experience in mobile app / full stack development
• Excellent communication skills, both written and verbal

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

The Specialist, Learning Excellence leads the design, implementation, and evaluation of end-to-end learning and development (L&D) programs to build organisational competence and capability. The role is responsible for managing the organisation's learning and development framework, including competency-based training, coaching, and assessment programs, to address learning needs and drive continuous improvement.

Key Accountabilities

Competency Framework and Learning Needs Management

• Establish and maintain the structure of a master competency bank and frameworks for functional and leadership competencies
• Collaborate with subject matter experts to review and validate competencies against sector/national standards and RC's context
• Develop knowledge management policies and processes to ensure accessibility of competency information

Learning and Development Program Solutions

• Work closely with Rainbow Centre Training and Consultancy to identify and source suitable learning activities mapped to functional and leadership competencies
• Develop and implement organisation-wide L&D solutions, including people management, leadership coaching/mentorship, and emerging leader programs
• Promote awareness and engagement of staff towards the L&D solutions

Competency Integration Across HR Touchpoints

• Update job descriptions to be aligned with defined functional and leadership competencies
• Create interview guides for assessing candidates' suitability against competencies
• Collaborate with People and Culture team to refresh performance appraisal and promotion criteria to be competency-based

Project & Change Management

• Align key metrics and processes with the learning management system’s features, where necessary, perform enhancements to system
• Develop comprehensive learning and development project plans, that cover all project related areas such as scope management, time management, risk management, quality management, and change management
• Define service levels and requirements and engage stakeholders to achieve required standards and consistency

Develop Self & Others for Greater Impact

• Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
• Proactively acquire knowledge, updates, and trends in relation to social service sector
• Maintain up-to-date knowledge of developments in the learning and development field

Job Holder Requirements

• Good Bachelor Degree in a relevant field such as Human Resource, Organizational Development, or Adult Education
• Minimum 4 years of progressive experience in learning and development, training, or talent management. Those with experience may be emplaced at Senior Specialist.
• Track record of leading and managing L&D projects and initiatives end-to-end
• Prior work experience in the social service sector would be an advantage
• Only Singaporeans and Permanent Residents

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

We are helping our client, one of the top tier Private Bank to look for a Compliance Specialist (Name screening).

Overview

The Compliance Specialist will assist in name screenings related activities on the Bank’s prospective or existing clients and perform assessment on the screening results. He/She will be required to include in the account report any true or potential screening hits to facilitate a further assessment on the client’s accounts.

period:12-month contract position with 1 mth completion bonus

Responsibilities

• Retrieve relevant key parties from client profile for name screenings to ensure conformity to internal and regulatory requirements on AML/CFT/CDD standards

• Review name screenings hits and perform assessment on screening results (Google, World check, Factiva, Ripjar, Baidu etc). To discount false hits and to highlight any potential or true hits for further assessment

• Escalate newly identified potential or true hits which may affect the overall risk profile of the clients

• Ensure timely review of name screening searches and ensure that the preparation of the accounts are timely to support the completion of the review of the accounts

• Ensure KPIs are met; provide timely escalations to Team lead & respective stakeholders.

• Where required, participate and provide support in any ad hoc projects or reporting

• Be the single point of contact for Front Office queries relating to screening, provide advisory support to Business with regards to resolving newly identified adverse news and assessing its materiality, identifying potential PEPs

• Where required, assist with level 2 checks on the quality of work performed by a separate maker.

• Where required, need to support Greater China markets and as such; is required to perform Chinese Google screenings and to read Chinese articles, hence ability to read Chinese and proficiency in other Asian language(s) would be an advantage.

Experience

• Prior experience (1 year or more) in conducting Name screening is a must

Requirements

• Familiar with MAS 626 requirements will be an advantage

• Basic Excel knowledge

• Ability to work independently with an eye for details

• Ability to multitask

• Good interpersonal skills

• Team player

Salary: SGD3500 - 4000

Work location: CBD

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Ensure products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and support, including technical operations, engineering, QC Laboratory and supply chain activities
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/ line-clearance activities and administration of Quality Logs, e.g. QA Hold, QA tag out
• Release incoming material, process and product batches.
• Participate in investigations, arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing and product
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable polices
• Perform regular walk-thru of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by team
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s Degree in Chemical Engineering, Biotechnology, Life Science or equivalent
• Minimum 2+ years of pharmaceutical, experience in Quality and/ or Compliance (GxP) environment
• Knowledge of quality/ compliance management as well as regulations and standard affecting APIs/ Biologics
• Ability to quickly know products and processes in order to assess quality issues
• Experience in SAP, Trackwise
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

Location: Tampines (Transport Provided @ Serangoon, Woodlands, Jurong East etc.)

Working Hours: Mon - Fri (8am - 5pm)

Salary: Basic Up to $3200 + Benefits + Bonuses

Job Scope:
- Handle order processing and fulfillment for the warehouse to ensure smooth & prompt delivery.
- Reply to emails from customers on enquiries, feedback and order placements.
- Prepare customer's reports and maintain database of customers in the system.

Requirements:

- Min O level/ Diploma In any field