(CENTRAL REGION)
Highlights:
- Basic + VB
- Must have experience in the luxury retail product/industry
- Lead SEA region
Main Responsibilities
- Strategic Sales Leadership
- Prepare budget and business plans.
- Set and monitor ambitious sales targets across local stores, multibrand retail networks, and dealer partnerships to drive revenue growth.
- Optimize performance by setting sales targets and crafting innovative action plans for retail, multibrand, and eCommerce.
- Develop selective distribution strategies aligned with brand visibility and business targets.
- Design and implement KPIs and incentive programs to motivate teams and enhance sales performance.
- Conduct market analysis to refine strategic initiatives and drive growth.
- Analyze sales figures and forecast future sales volumes to maximize profits.
- Support partners in planning, product allocation, and stock management.
- Develop and monitor action plans to achieve commercial KPIs.
- Collaborate with partners and dealers on promotional strategies and sales initiatives.
- Communicate regularly with the Managing Director on account status, forecasts, and sales analysis.
- Full accountability for P&L in Southeast Asia.
2. Excellence in Business Operations (Retail, Multibrand, eCommerce)
- Negotiate and manage dealer agreements, ensuring optimal terms and fostering long-term partnerships.
- Conduct regular market and partner visits to refine sales strategies based on real-time insights.
- Ensure all point-of-sale operations adhere to global standards and best practices.
- Lead and inspire teams by establishing clear roles and responsibilities and ensuring regular meetings and follow-ups.
- Oversee the management of new stores and product launches, coordinating with cross-functional teams.
- Standardize processes to improve customer satisfaction.
3. Talent Development & People Management
- Recruit, identify, and nurture high-potential talent, ensuring a robust pipeline of future managers and experts.
- Create a dynamic and supportive work culture that fosters employee retention and satisfaction.
- Coordinate with HR to conduct appraisals and development plans annually.
- Assess training needs and implement tailored development programs.
- Foster a learning culture within sales and retail teams through regular coaching and feedback.
4. Customer Relationship Management (CRM)
- Develop and execute a comprehensive CRM strategy to foster long-term relationships with customers.
- Implement targeted initiatives to attract and retain VIP clients, enhancing their shopping experience and loyalty.
- Lead the organization of retail events to elevate the brand’s profile and engage key clientele.
- Develop and foster long-term relationships with business owners, lead negotiations, and oversee contract management.
- Leverage CRM insights to enhance sales strategies and personalize customer engagement.
5. Stakeholder Engagement
- Represent the brand at industry events and forums to build relationships and support sales, operations, and growth initiatives.
Requirement
- Minimum of 10+ years of relevant experience, with at least 5 years in a senior managerial role.
- Proven and practical experience in managing a high-quality retail network with directly operated stores.
- Demonstrated success in acquiring and retaining final clients and prospects.
- Balances between entrepreneurial and execution-focused leadership, capable of both building and running the operational engine.
- Strong strategic abilities while maintaining awareness of operational implications.
- Excellent interpersonal, analytical, presentation, and negotiation skills.
- Thoughtful leader and dedicated team player with proven decision-making, coaching, and problem-solving abilities.
HOW TO APPLY:
Interested applicants, please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chris Poh Tze Zheng
EA Personnel Reg No: R24120101
