Job Description

As an Applications Support staff, your primary responsibility is to ensure that the projects’ software applications are functioning properly and meeting business requirements. You will work closely with vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.

Job Responsibilities:

1. Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
2. Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
4. Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
6. Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
8. Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
9. Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements: 

• Strong analytical and problem-solving skills.
• Possess positive work attitude, self-motivated in a highly demanding environment.
• Excellent communication skills.
• Able to work collaboratively with a diverse group of stakeholders.
• Experience with application support tools and technologies.
• Good understanding of software development and maintenance processes.

EA Number: 11C4879

Responsibilities

* To assist Sales Executive in corresponding, coordinating and collaborating with various customer's inquiry and complaint, by communicating with all related department from factory to sales executive.

* To provide on-time, polite, intelligent and attentive customer service at all the time.

* To coordinate with production and logistic department to ensure timely delivery of customer's order.

* Contribute information to Sales/Branch manager 7P(Product/Price/Promotion/Place/People/Process/ Evidence) can be identified in the market.

* To prepare and file various sales documentations in a timely and orderly procedure. Documents include Quotations, Proforma Invoices, Production Order, Job Order, Delivery Orders, Commercial Invoice, Monthly Sales Reports and etc.

* Update all customer data and purchase record in Pipeline, MYOB and JP.

*Monitor and update all filing records to ensure all records are in timely and orderly manner.

* To assist Sales Executive/ Manager in making appointment and market analysis.

* Handling of company CRM system, MYOB system, prepare entries when PO come in.

* Responsible for supporting all Sales/Account Manager in all activities such as preparing quotation and attending to customer enquiries.

* Assist to liaise quotation and response to customer enquiries while the sales people are not available. Follow up on all quotation and sending samples.

* General administration work directly and indirectly related to sales.

Academic / Skill / Experience Requirement

· A diploma holder with relevant experience in this field.

· Detailed, analytical and able to work under pressure and independently.

· Meticulous and systematic.

· An ability to work independently and as a team from time to time.

·Required language(s): English and Mandarin

• Duties and Responsibilities
• Helpdesk and Remote Support of Microsoft Dynamics 365 Business Central (Formerly known as NAV) for Financials, Distribution, Manufacturing and Warehousing and Sales Hub (Formerly known as CRM)
• Liaise with Technical Consultant on issues with customizations / company addons
• Liaise with Principal (Microsoft) on issues with software
• Introduce/Recommend addons / change requests to customer to help them in their daily work or resolve their issue

• Requirements
• Detailed Knowledge of Entry of Mid Tier ERP/CRM Solution - Business Central will be a major plus, D365 Sales Hub will be a major plus, but not required
• Possess Good Accounting and business workflow knowledge and/or IT database knowledge
• Able to work in an organized manner, following company SOP
• Good listening skills
• Love Technology
• Minimum Diploma in Accounting or IT

Statement Of Purpose (Overall Purpose of Job)

Handle and provide IT duties within the Company.
*

Major Duties & Responsibilities*
(A) Specific :

• Responsible for on-site / off-site / remote troubleshooting, installation and commissioning of IT related solutions.
• To provide service support and maintenance to HQ & Site Office.
• Maintain and troubleshooting Desktop / Notebook / Server / Network / Printer.
• Perform routine maintenance tasks, which includes update patches, fixed asset tracking and status update.
• Maintain hardware and software inventory records for audit and asset management purposes.
• Protect the organizations value by keeping information confidential.
• Plan, develop and manage procedure for the smooth operations.
• Liaise with distributor/vendors on application and technical support.
• Prepare and update multimedia slideshow or festival E-Card.

(B) General :

• Handle and provide IT support within the Company.
• Manage and support daily operations and ad hoc requests and requirements.
• Others duties as assigned.

(C) Safety:

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• NITEC, Diploma in Information Technology / Computer Science.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good working attitude, self-motivated and able to work independently.
• Required skill(s) : Microsoft Outlook, Excel, Word, Power Point.
• In-depth knowledge of hardware and software.
• Ability to quickly establish good working relationships.
• Good communication skills (Verbal and written).

(C) Experience :

• Possess at least 1 year IT helpdesk support experience.
• Experience in providing technical support on network and application issues.
• Maintain and troubleshooting Desktop / Server / Network / Printer.

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Job Scope

• Ensure timely collection and delivery of goods.
• Perform delivery duties courteously and professionally.
• Responsible for cleaning and maintenance of the vehicles.
• Conduct daily checks to ensure vehicles are in good and safe condition.
• To perform other general works or other duties when assigned.
• Able to work independently.
• Any other ad-hoc duties that the reporting manager/management may assign.

Requirements

• Mininum Secondary Education and above
• Valid Class 4 licence
• Good driving records

1. Market research and data analysis.

2. Develop and maintain information management models to automate the data collection process and improve reporting efficiency.

3. Participation in the execution of manganese chrome ore contracts under responsibility to ensure accuracy and completeness of execution.

4. Data entry into internal systems.

5. Assist in various internal compliance management related matters.

Requirements:

- Bachelor degree or above from recognized university.

- Familiar with Trade FInance, UCP600, ISBP, and bulk commodity trade business is preferred.

- Experience in trade execution or internship in bulk products.

- Chrome ore or manganese ore trade execution or internship experience is preferred.

- Meticulous and efficient work.

- Strong time management ability and work with strategy.

- Ability to work independently in a team.

- Strong communication skills.

- Bilingual communication required.

- Proficient in Excel/Powerpoint, ERP, OA system experience is preferred.

This advertisement is recruiting for the position of Administrative Support.

If successfully selected, you will be seconded to MOE JC located in Sin Ming.

Contract Period: From 02 January 2025 to 31 December 2025 (12 months).

Option to Extend: For a further period of 2 years (24 months) from 1 Jan 2026 to 31 Dec 2026 and from 1 Jan 2027 to 31 Dec 2027.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 12:30pm to 7:00pm, inclusive of 1hr meal break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

1. Ensure that the day-to-day operation and administration of the general office and the school library is efficient and that the system, resources and equipment are well maintained, including:

• Collating of data for the college
• Administer daily student loan of laptops, uniforms, etc.
• Administer daily booking and usage of discussion rooms
• Administer student / staff information
• Organise office stores and physical library resources
• Design and decorate the general office and library spaces
• Maintain a collection of newspaper articles suitable for use as supplementary resources to support teaching and learning
• Assist in coordinating with supplier(s) on the delivery of office supplies, teaching resources and library resources
• Loan of ICT/AV equipment
• Printing, photocopying and filing of materials
• Set up refreshments for meetings
• Any other duties as assigned by AM

The personnel shall minimally have the following qualifications, skills and experience:

• At least a GCSE O-level certification or equivalent.
• Proficient in basic IT skills e.g. Microsoft Office and data entry.
• Meticulous and organised.
• Communicates well in English and has good interpersonal skills.
• Preferably with experience in administrative services.

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Description & Requirements

We are looking for a proactive and organized Administrative Support professional to assist with day-to-day office operations. You will play a vital role in ensuring the smooth functioning of the office by providing administrative assistance to various departments. If you have excellent organizational skills and enjoy multitasking, we would love to hear from you!

Key Responsibilities:

• General Administrative Support: Assist with day-to-day administrative tasks such as answering phone calls, responding to emails, and handling correspondence.
• Document Management: Organize and maintain filing systems, both digital and physical, ensuring all documents are properly stored and easily accessible.
• Data Entry: Enter and update information in databases and spreadsheets, ensuring data accuracy and timely input.
• Inventory: Inventory control. Checking of stocks.
• Assist with Reports: Support the preparation of reports, presentations, and other documents as needed by management and other departments.
• Handle Invoices and Payments: Assist with basic finance-related tasks, such as processing invoices, expense reports, and payments in coordination with the finance department.
• Support Events and Meetings: Assist in organizing company events, meetings, and conferences, including booking venues, preparing materials, and managing attendance.
• Customer and Client Support: Provide basic support to customers or clients by addressing inquiries or redirecting them to the appropriate departments.
• Maintain Confidentiality: Handle sensitive and confidential information with discretion and professionalism.

Qualifications and Skills:

• Previous experience in an administrative or office support role.
• Proficient in MS Office (Word, Excel, PowerPoint) and basic familiarity with office management software.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in completing tasks.
• Ability to work independently and as part of a team.
• Professional demeanor and a positive attitude.

Benefits:

• Competitive salary
• Opportunities for professional growth and development
• Supportive and collaborative work environment

Responsibilities:

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

Sales Support Assistant (Bukit Batok – B2B /Account Servicing)

The Company is a distributor of vehicle spare parts, supplying to distributors, workshops, and end-users both locally and abroad. We are looking for a suitable Sales Support Assistant to join our team.

Responsibilities

· Point of contact to handle sales enquiry, quotation, and processing of orders.

· To deliver good customer service ensuring customer satisfaction.

· To help build and maintain strong, long-lasting customer relationships.

· Administrative duties, including arranging of shipment and assisting with data preparation for stock purchasing.

· Additional duties as assigned by manager.

Requirements

· Detail-oriented, organised, and careful.

· Able to start work soon.

· To have at least basic familiarity with Microsoft Excel and Microsoft Word.

Qualifications and experience in the following fields will prove advantageous

· Relevant experience in a Business-to-Business sales role.

· Experience in the wholesale distribution business.

· Familiarity with vehicle spare parts.

Working hours

Monday to Wednesday: 8am to 6pm (including 1 hour lunch)

Thursday and Friday: 8am to 530pm (including 1 hour lunch)

44 working hours, 5 days a week.

OR if preferred

Monday: 9am to 5pm (including 1 hour lunch)

Tuesday to Friday: 9am to 6pm (including 1 hour lunch)

Saturday: 8am to 1pm (no lunch)

44 working hours, 5.5 working days a week. If the candidate prefers to adjust the work start and end timings, that can be discussed during interview.

• Well Established Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday
• Working hours: 8am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Attend to any questions or queries related to company’s product
• Manage purchasing related matters as per customer’s queries
• Work closely with Service Engineers for any job task related
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Mon to Fri 9am - 6pm

• Manage existing accounts expansion as well as open new markets in the regions

• Contribute to the growth of sales, build strategic partnerships with clients and drive sales strategy of the company

• Build strong network of clients, and hold key relationships with customers in the organization

• Responsible for delivering expected sales revenue target and profitability. Build strategic partnerships with clients and drive sales strategy of the company

Requirements

1. Required prior experience dealing in satellite/telecommunication equipment’s with regions exposure.

2. Good experience in managing partners and distributors

3. Frequent travelling involves to SEA regions

PPP Academy is a training provider that offers courses for adult professional and personal development, including courses approved for IBF and WSQ funding.

To support the expansion plans of the company, we are looking for driven and proactive salespeople to come onboard to grow the business with us.

Job Description

The ideal candidate should:

• Proactive in sales and follow up
• Prior experience in a sales role preferred
• Customer-oriented
• Enjoys working in an SME environment and in a team
• Looking for personal & professional development
• The job scope includes:
• Prospect new clients through agency and corporate outreach
• Develop sales decks & sales angles
• Conduct sales pitch and close sales for training courses
• Develop new sales channels entry points
• Build sales pipeline
• Follow up on sales from company events/webinars

Remuneration Model

• Basic Salary + Sales Commission

Potential candidates may apply with your CV.

Only shortlisted candidates will be notified. Thank you.

Key Responsibilities:

1. Application Support:

o Provide second and third-level support for Java-based applications.

o Diagnose and resolve technical issues in a timely and efficient manner.

o Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

2. Troubleshooting:

o Analyze, identify, and resolve complex software issues.

o Debug and troubleshoot Java code to fix defects and performance issues.

o Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

3. Collaboration:

o Work closely with development teams to understand application functionalities and dependencies.

o Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

o Communicate effectively with customers and stakeholders to provide updates and resolutions.

4. Development and Maintenance:

o Participate in the development and deployment of application updates and enhancements.

o Write and maintain documentation for application support processes and procedures.

o Contribute to continuous improvement initiatives to enhance application support and performance.

5. Incident and Problem Management:

o Manage and prioritize incident tickets and service requests.

o Escalate critical issues to appropriate teams and ensure timely resolution.

o Conduct root cause analysis and provide recommendations for preventing future incidents.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.

• Experience: Minimum of 5 years of experience in Java development and application support.

• Technical Skills:

o Proficiency in Java and Java EE technologies.

o Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

o Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

o Familiarity with version control systems (Git, SVN).

o Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

o Experience with monitoring tools and logging frameworks.

Job Description :

* Work closely with and provide I.T support for OTC (Over the Counter) oil products desk

* Offer L1 technical support to users via phone, remote assistance, and email.

* Manage the escalation, tracking, and resolution of incidents, service requests, and problems professionally and promptly.

* Manage and support organizations’ IT infrastructure, security systems and telephony.

* Develop, implement, and update IT policy, operating procedures with best practices.

* Assess and enhance IT infrastructure solutions to meet business needs.

* Assist with computer and software issues like Microsoft, servers, and security.

* Provide on-site support as required.

* Assist with other administrative tasks when needed.

* Technical Support: Provide technical assistance and support to end-users, both remotely and in-person, to resolve hardware, software, and network-related issues.

* Troubleshooting: Diagnose and resolve technical problems, including but not limited to computer malfunctions, network connectivity issues, and software glitches.

* Hardware and Software Maintenance: Maintain, repair, and upgrade computer systems, peripherals, and software applications, as necessary.

* User Training: Offer training to end-users on how to use hardware, software, and other IT tools effectively and securely.

* Backup Recovery: Set up and manage data backup solutions and ensure data recovery procedures are in place.

* Inventory Management: Keep track of hardware and software inventory, including licenses and warranties, and perform regular audits.

* Vendor Liaison: Communicate with external vendors and service providers to resolve technical issues and procure necessary equipment.

Job Requirements:

* Minimum Diploma / Degree in Informatics, Computer Science, IT Engineering or Equivalent

* Proven experience in IT support, preferably in a help desk or technical support role, especially on the trading floor - will be a plus.

* Should candidates have experience in the brokering industry (Oil & Gas), knowledge in - ICE, CLoud9, IPC, MFC Setups; is preferred.

* Proven and strong troubleshooting ability’s

* Excellent communication skills, both written and oral

* Office 365 support experience

* Good knowledge of windows server 2019 and above

* Active directory administration

* Experience of Azure hybrid environment

* Understanding of DNS and DHCP

* Good knowledge of networks and networking

* Ability to work on new tasks and to be able to research unaided

* Experience in Remotely support users

* Experience in working in a highly secure domain

* Excellent understanding of hardware and software

* Knowledge of FortiGate’s (nice to have not essential)

* Experience of supporting users with SharePoint

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
• Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas
• Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support / order fulfilment exp

Salary range: $3K to $3.6K

Medical Device / Lifescience MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

A Day In the Life

• Prospect for new customers and maintain existing customers to achieve sales target
• Build strong rapport with clients and identify innovative advertising options that meet client's requirement
• Support plans in identifying and developing potential business opportunities
• Conduct corporate presentations and recommend business proposals
• Provide administrative support in preparing proposals and other related activities

Who We Are Looking For

• Diploma in Business, Marketing or related discipline
• Preferably with 1-2 years of experience in media sales and advertising / media planning or equivalent
• Excellent commitment to sales and customer service with good interpersonal skills, initiative and follow-through
• Confident and persuasive communicator and presenter
• Proficient with MS Office

1. Perform cellar activities to ensure proper wine storage and operational efficiency.
2. Cellar activities include receiving inventory, putting items away, and updating stock. Picking, packing, shipping, and performing cycle counts, along with regular housekeeping, are also essential.
3. ERP record maintenance.
4. Shipping documentation and coordination with the shipping line/agent.
5. Permit declaration.
6. Prepare inventory, movement and other reports as required.
7. Sales Co-ordination and wine events support.

Requirement:

• Preferable Diploma in any discipline.
• Minimum 3 years of experience in warehouse and distribution, wines & spirits preferable.
• Proficient in MS Office - Excel (Vlookup/Xlookup/pivot table in particular), Word, and PowerPoint.
• SAGE ERP is preferable if you are proficient in any WMS/ERP system.
• Honest and hardworking.
• Possessing a class 3 driving licence and owning a vehicle would be an added advantage.

Preferred experience in the wine and spirit industry.

Responsibilities:

Sales & Business Development:
• Identify and develop new business opportunities within the Conference and Business Solutions industry.
• Build and maintain relationships with key clients, event organizers, and stakeholders.
• Develop and execute sales strategies to achieve or surpass revenue targets.
• Promote a comprehensive range of event-related services, including venue rental, catering, and technological solutions.
• Stay updated on industry trends and developments to uncover new opportunities.

Event Coordination Support:
• Collaborate with internal teams to ensure seamless execution of events.
• Assist clients in planning and managing their events, from initial inquiry through post-event follow-up.
• Coordinate with external vendors and service providers to guarantee efficient delivery of event components.

Client Relationship Management:
• Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
• Conduct site visits, deliver presentations, and pitch proposals to prospective clients.
• Negotiate contracts, pricing, and terms in compliance with company policies.
• Offer tailored and effective solutions aligned with clients' event goals.

Reporting & Analysis:
• Maintain accurate records of sales activities, pipelines, and forecasts using the CRM system.
• Deliver regular reports to senior management on sales performance, trends, and growth opportunities.
• Analyze competitor actions and market conditions to provide strategic business development recommendations.

Requirements:
• Diploma/Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Brings along at least 3-5 years of sales experience in the Events, Conference or hospitality industry, with a proven track record of achieving sales targets.
• Experienced in planning resources effectively and meet tight deadlines
• Strong negotiation, presentation, and communication skills.
• Team player with strong interpersonal skills

Job Summary:

We are looking for an experienced ITSM Specialist to support and enhance our IT Service Management (ITSM) platform. In this role, you will work closely with IT Infrastructure and Operations teams to manage service requests, perform platform maintenance, and implement ITSM processes to improve efficiency and alignment with business goals. This position requires hands-on experience with ITSM tools, strong technical skills, and a proactive approach to maintaining ITSM compliance and standards.

Key Responsibilities:

• Create and enhance service requests on the ITSM platform to meet business requirements.

• Perform ongoing operational maintenance, patching, and upgrades to keep the ITSM platform optimized and up-to-date.

• Support the implementation of IT service management activities across various IT domains:

• Analyze and enhance service requests, update and implement catalog items.

• Requirement Gathering and Solution Design: Gather user requirements, design solutions, and enhance the ITSM catalog.

• Build or modify service requests based on the ITSM platform requirements.

• Generate and distribute reports for ITSM service requests to relevant stakeholders.

• Create and maintain system documentation, user guides, and training materials. Transfer knowledge to the internal ITSM team.

• Configure ITSM settings to adhere to established ITSM processes.

• Collaborate with the Automation/Orchestration team to integrate catalogs, workflows, and approvals.

• Compliance and Standards: Ensure all ITSM activities comply with IT security standards, policies, and procedures.

• Troubleshooting and Support: Collaborate with IT Infrastructure and Operations teams to troubleshoot and resolve issues in the ITSM platform.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 3-5 years of experience working with ITSM platforms, including developing service requests and platform maintenance.

• Demonstrated experience in IT service management activities, with a strong focus on service catalog and request management.

• Experience working in an IT operations or infrastructure environment, with a focus on process improvement and compliance.

• Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy) and familiarity with platform configuration and customization.

• Strong understanding of ITIL processes, including incident, change, and problem management.

• Experience with reporting tools and data visualization within ITSM platforms.

• Familiarity with automation/orchestration tools and their integration with ITSM workflows.

• Knowledge of IT security standards, policies, and best practices.

EA Number: 11C4879

Responsibilities

• Collaborate with all divisions and work closely with them to understand their specific procurement needs and business objectives.
• Check reasonableness of bid analysis, review and process requisition and purchase orders for supplies
• Ensure procurement activities are managed effectively, prioritising budget and cost control while ensuring that all actions align with governance requirements and organizational priorities.
• Build a culture of procurement compliance through continuous improvement and training to stakeholders.
• Support budgetary planning and costing.

Requirements

• Diploma / Degree in Business Administration or Supply Chain Management is preferred
• Minimum 5 years of relevant experience.
• Good knowledge of procurement policies is preferred.
• Good analytical, communication, interpersonal and stakeholder engagement skills.
• Able to work well independently and in a team under a challenging and fast-paced environment
• Proficient in MS Word, Excel & PowerPoint.