This advertisement is recruiting for the position of Administrative Support.

If successfully selected, you will be seconded to MOE primary school located in Bukit Teresa Road.

Contract Period: From 1 January 2025 to 31 December 2025

Option to Extend: for a further period of 1 year

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7:30am to 12:30pm
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

1. Typing / printing
2. Data entry work
3. Reception duties
4. Answering telephone calls from teachers, parents and members of the public
5. Data collation of surveys
6. Preparation of refreshements for school event
7. Sorting and delivery for items delivered to the school
8. Attend to students who are unwell / injured in the sick bay.
9. Assist school staff with binding and lamination works
10. Maintain the school’s stores for office supplies and stationeries
11. Other ad-hoc duties

The personnel shall minimally have the following qualifications, skills and experience:

• GCE ‘O’ Level
• Pleasant personality
• Ability to use Office Programmes such as Microsoft Office / Microsoft Excel
• Meticulous personality
• Preferably first-aid trained

Scope of work:

• General administrative tasks such as typing, printing, checking and filing, issuing of items in school, etc

• Attend to all general queries, e.g. telephone and walk-in queries

• Data entry

• Assisting in events e.g. logistics matters

• Perform any other administrative duties assigned

Qualification, Skills,and experience:

• At least 2 years of experience in administration.

• Past experience in School Admin and/or Customer Service

• Proficient in MS Office applications

• Effective Communication Skills

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

One Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7am to 4pm, inclusive of 30 min lunch break

• Fridays: 7am to 3:30pm, inclusive of 30 min lunch break

And another personnel to be deployed at the following hours:

• Mondays to Wednesdays, Fridays: 8am to 5pm, inclusive of 30 min lunch break

• Thursdays: 8am to 4:30pm, inclusive of 30 min lunch break

Location: Crescent Girls' School, 357 Tanglin Road, Singapore 247961

• Duties and Responsibilities
• Helpdesk and Remote Support of Microsoft Dynamics 365 Business Central (Formerly known as NAV) for Financials, Distribution, Manufacturing and Warehousing and Sales Hub (Formerly known as CRM)
• Liaise with Technical Consultant on issues with customizations / company addons
• Liaise with Principal (Microsoft) on issues with software
• Introduce/Recommend addons / change requests to customer to help them in their daily work or resolve their issue

• Requirements
• Detailed Knowledge of Entry of Mid Tier ERP/CRM Solution - Business Central will be a major plus, D365 Sales Hub will be a major plus, but not required
• Possess Good Accounting and business workflow knowledge and/or IT database knowledge
• Able to work in an organized manner, following company SOP
• Good listening skills
• Love Technology
• Minimum Diploma in Accounting or IT

Responsibilities

* To assist Sales Executive in corresponding, coordinating and collaborating with various customer's inquiry and complaint, by communicating with all related department from factory to sales executive.

* To provide on-time, polite, intelligent and attentive customer service at all the time.

* To coordinate with production and logistic department to ensure timely delivery of customer's order.

* Contribute information to Sales/Branch manager 7P(Product/Price/Promotion/Place/People/Process/ Evidence) can be identified in the market.

* To prepare and file various sales documentations in a timely and orderly procedure. Documents include Quotations, Proforma Invoices, Production Order, Job Order, Delivery Orders, Commercial Invoice, Monthly Sales Reports and etc.

* Update all customer data and purchase record in Pipeline, MYOB and JP.

*Monitor and update all filing records to ensure all records are in timely and orderly manner.

* To assist Sales Executive/ Manager in making appointment and market analysis.

* Handling of company CRM system, MYOB system, prepare entries when PO come in.

* Responsible for supporting all Sales/Account Manager in all activities such as preparing quotation and attending to customer enquiries.

* Assist to liaise quotation and response to customer enquiries while the sales people are not available. Follow up on all quotation and sending samples.

* General administration work directly and indirectly related to sales.

Academic / Skill / Experience Requirement

· A diploma holder with relevant experience in this field.

· Detailed, analytical and able to work under pressure and independently.

· Meticulous and systematic.

· An ability to work independently and as a team from time to time.

·Required language(s): English and Mandarin

This advertisement is recruiting for the position of Administrative Support.

If successfully selected, you will be seconded to MOE JC located in Sin Ming.

Contract Period: From 02 January 2025 to 31 December 2025 (12 months).

Option to Extend: For a further period of 2 years (24 months) from 1 Jan 2026 to 31 Dec 2026 and from 1 Jan 2027 to 31 Dec 2027.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 12:30pm to 7:00pm, inclusive of 1hr meal break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

1. Ensure that the day-to-day operation and administration of the general office and the school library is efficient and that the system, resources and equipment are well maintained, including:

• Collating of data for the college
• Administer daily student loan of laptops, uniforms, etc.
• Administer daily booking and usage of discussion rooms
• Administer student / staff information
• Organise office stores and physical library resources
• Design and decorate the general office and library spaces
• Maintain a collection of newspaper articles suitable for use as supplementary resources to support teaching and learning
• Assist in coordinating with supplier(s) on the delivery of office supplies, teaching resources and library resources
• Loan of ICT/AV equipment
• Printing, photocopying and filing of materials
• Set up refreshments for meetings
• Any other duties as assigned by AM

The personnel shall minimally have the following qualifications, skills and experience:

• At least a GCSE O-level certification or equivalent.
• Proficient in basic IT skills e.g. Microsoft Office and data entry.
• Meticulous and organised.
• Communicates well in English and has good interpersonal skills.
• Preferably with experience in administrative services.

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Location: 30 Hong San Terrace Singapore 688246

Contract period: December 2024 to end May 2025

1. Administrative Support:

• Provide general administrative support to social work teams, including scheduling appointments for visits from families.
• Assist in organizing and coordinating case management meetings, conferences, and events.
• Ensure that all client records, files, and documentation are kept up-to-date, organized, and compliant with confidentiality and regulatory standards.

2. Client Documentation and Record Keeping:

• Assist with maintaining accurate case files, including intake forms, consent forms, assessments, progress notes, and discharge summaries.
• Monitor and track client services, case status, and deadlines, ensuring timely and accurate documentation.
• Ensure that records are filed appropriately in both paper and electronic systems to meet agency, legal, and confidentiality requirements.

3. Conduct Surveys:

• As part of our efforts to better serve our clients, we will conduct monthly survey such as client satisfaction.
• Collect and compile data related to the survey and outcome.

4. Client Advocacy and Support:

• Provide basic support to clients by offering information about available services and helping with basic needs, such as arranging for transportation or securing appointments.
• Refer clients to social workers or other professionals when more complex intervention or counselling is needed.

5. Team Support and Collaboration:

• Collaborate with social work staff to ensure effective case management and client care, assisting in compiling case notes, case plans, and updates.
• Work closely with other dept to support the smooth operation of the dept.
• Attend team meetings to provide administrative support, take notes, and help with organizing action items.

Qualifications & Skills Required:

• Diploma holder
• At least 2 years’ social work experience
• Prior experience in residential setting for the elderly
• Have good knowledge of government financial schemes
• Ability to work with different groups, elderly, stake-holders
• Excellent written and inter-personal communication skills

Interested candidates, please click on this https://sg.quickhr.co/view_job.php?jd=MTBxdWlja19ocl9yZWNydWl0bWVudA==&cd=MzM1OXF1aWNrX2hyX3JlY3J1aXRtZW50 to submit your application.

Our client, a well-known manufacturing company, is currently looking for a Support/Sales Engineer.

Responsibilities:

• Handle inquiries and manage partner relationships effectively.
• Engages in communication with partner company and distributors to facilitate business operations.
• Support sales activities, including generating quotations and submitting requested documents/materials.
• To provide products technical support to customers and distributors.

Requirements:

• Bachelor's degree in Engineering field.
• More than 3 years of experience in Sales engineer, Service Engineer, or Support Engineer.
• Strong communication and interpersonal skills.
• Ability to travel frequently to support partner activities in designated regions, primarily in Southeast Asia.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Description & Requirements

We are looking for a proactive and organized Administrative Support professional to assist with day-to-day office operations. You will play a vital role in ensuring the smooth functioning of the office by providing administrative assistance to various departments. If you have excellent organizational skills and enjoy multitasking, we would love to hear from you!

Key Responsibilities:

• General Administrative Support: Assist with day-to-day administrative tasks such as answering phone calls, responding to emails, and handling correspondence.
• Document Management: Organize and maintain filing systems, both digital and physical, ensuring all documents are properly stored and easily accessible.
• Data Entry: Enter and update information in databases and spreadsheets, ensuring data accuracy and timely input.
• Inventory: Inventory control. Checking of stocks.
• Assist with Reports: Support the preparation of reports, presentations, and other documents as needed by management and other departments.
• Handle Invoices and Payments: Assist with basic finance-related tasks, such as processing invoices, expense reports, and payments in coordination with the finance department.
• Support Events and Meetings: Assist in organizing company events, meetings, and conferences, including booking venues, preparing materials, and managing attendance.
• Customer and Client Support: Provide basic support to customers or clients by addressing inquiries or redirecting them to the appropriate departments.
• Maintain Confidentiality: Handle sensitive and confidential information with discretion and professionalism.

Qualifications and Skills:

• Previous experience in an administrative or office support role.
• Proficient in MS Office (Word, Excel, PowerPoint) and basic familiarity with office management software.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in completing tasks.
• Ability to work independently and as part of a team.
• Professional demeanor and a positive attitude.

Benefits:

• Competitive salary
• Opportunities for professional growth and development
• Supportive and collaborative work environment

JOB SCOPE

• Assist with the preparation and processing of sales orders, quotes, and contracts.
• Coordinate with customers and internal teams to ensure timely order fulfillment and delivery.
• Handle export shipments for intercompany and direct overseas customers.
• Handle customer inquiries, provide information about products or services, and resolve issues in a timely manner.
• Generate and prepare sales reports, presentations, and other documents for the sales team.
• Track sales performance and assist in identifying areas for improvement.
• Process sales-related documentation, including invoicing, returns, and refunds.
• Assist in managing inventory and ensuring product availability for clients.
• Support with lead generation and client follow-ups as required.

REQUIREMENT

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and SAP.
• Experience in Chemical Industry is a plus.
• Proven experience in sales support, administrative roles, or customer service.
• Strong communication and interpersonal skills, both written and verbal.
• Excellent organizational and time-management abilities.
• Ability to manage multiple tasks simultaneously and work well under pressure.
• Strong attention to detail and problem-solving skills.
• A proactive attitude and the ability to work independently and as part of a team.

How to Apply:
If you are passionate about sales and enjoy providing excellent customer support, we’d love to hear from you! Please submit your resume and cover letter to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Sales Support Assistant (Bukit Batok – B2B /Account Servicing)

The Company is a distributor of vehicle spare parts, supplying to distributors, workshops, and end-users both locally and abroad. We are looking for a suitable Sales Support Assistant to join our team.

Responsibilities

· Point of contact to handle sales enquiry, quotation, and processing of orders.

· To deliver good customer service ensuring customer satisfaction.

· To help build and maintain strong, long-lasting customer relationships.

· Administrative duties, including arranging of shipment and assisting with data preparation for stock purchasing.

· Additional duties as assigned by manager.

Requirements

· Detail-oriented, organised, and careful.

· Able to start work soon.

· To have at least basic familiarity with Microsoft Excel and Microsoft Word.

Qualifications and experience in the following fields will prove advantageous

· Relevant experience in a Business-to-Business sales role.

· Experience in the wholesale distribution business.

· Familiarity with vehicle spare parts.

Working hours

Monday to Wednesday: 8am to 6pm (including 1 hour lunch)

Thursday and Friday: 8am to 530pm (including 1 hour lunch)

44 working hours, 5 days a week.

OR if preferred

Monday: 9am to 5pm (including 1 hour lunch)

Tuesday to Friday: 9am to 6pm (including 1 hour lunch)

Saturday: 8am to 1pm (no lunch)

44 working hours, 5.5 working days a week. If the candidate prefers to adjust the work start and end timings, that can be discussed during interview.

Job Responsibilities:

• Assist the sales team in preparing all sales and tender-related documentation, cost estimates, and material submissions.
• Create sales quotations and proposals.
• Provide both sales and administrative support to the Sales Team.
• Coordinate with factories to gather necessary documents, ensuring all submissions are complete and submitted on time.
• Help the sales team respond to customer inquiries and assist in resolving issues where needed.
• Collaborate with internal teams, including Procurement, Logistics, and Finance.
• Manage the sales order process, from quotation and sales order to purchase order and delivery order.

Requirements:

• At least 1 to 2 years of experience in project management or sales support.
• Strong affinity for working with numbers and proficient in Excel, PowerPoint, and Word.
• Diploma in Business Management or Electrical Engineering.
• Goal-driven and detail-oriented, ensuring the delivery of accurate information.
• Able to work both independently and as part of a team.
• Comfortable working under pressure and thriving in a fast-paced environment.
• Knowledge of Lighting Simulation Software (Relux/Dialux EVO) is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

• Well Established Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday
• Working hours: 8am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Attend to any questions or queries related to company’s product
• Manage purchasing related matters as per customer’s queries
• Work closely with Service Engineers for any job task related
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Sales Coordinator

$2,200-$2,700
5.5 days (After 3 mths probation alternate Sat)
830am-530pm; 830am-12pm
Toh Guan Rd, Singapore 608586 (Jurong East)

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Mon to Fri 9am - 6pm

• Manage existing accounts expansion as well as open new markets in the regions

• Contribute to the growth of sales, build strategic partnerships with clients and drive sales strategy of the company

• Build strong network of clients, and hold key relationships with customers in the organization

• Responsible for delivering expected sales revenue target and profitability. Build strategic partnerships with clients and drive sales strategy of the company

Requirements

1. Required prior experience dealing in satellite/telecommunication equipment’s with regions exposure.

2. Good experience in managing partners and distributors

3. Frequent travelling involves to SEA regions

PPP Academy is a training provider that offers courses for adult professional and personal development, including courses approved for IBF and WSQ funding.

To support the expansion plans of the company, we are looking for driven and proactive salespeople to come onboard to grow the business with us.

Job Description

The ideal candidate should:

• Proactive in sales and follow up
• Prior experience in a sales role preferred
• Customer-oriented
• Enjoys working in an SME environment and in a team
• Looking for personal & professional development
• The job scope includes:
• Prospect new clients through agency and corporate outreach
• Develop sales decks & sales angles
• Conduct sales pitch and close sales for training courses
• Develop new sales channels entry points
• Build sales pipeline
• Follow up on sales from company events/webinars

Remuneration Model

• Basic Salary + Sales Commission

Potential candidates may apply with your CV.

Only shortlisted candidates will be notified. Thank you.

A Day In the Life

• Prospect for new customers and maintain existing customers to achieve sales target
• Build strong rapport with clients and identify innovative advertising options that meet client's requirement
• Support plans in identifying and developing potential business opportunities
• Conduct corporate presentations and recommend business proposals
• Provide administrative support in preparing proposals and other related activities

Who We Are Looking For

• Diploma in Business, Marketing or related discipline
• Preferably with 1-2 years of experience in media sales and advertising / media planning or equivalent
• Excellent commitment to sales and customer service with good interpersonal skills, initiative and follow-through
• Confident and persuasive communicator and presenter
• Proficient with MS Office

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
• Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas
• Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support / order fulfilment exp

Salary range: $3K to $3.6K

Medical Device / Lifescience MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Responsibilities:

Sales & Business Development:
• Identify and develop new business opportunities within the Conference and Business Solutions industry.
• Build and maintain relationships with key clients, event organizers, and stakeholders.
• Develop and execute sales strategies to achieve or surpass revenue targets.
• Promote a comprehensive range of event-related services, including venue rental, catering, and technological solutions.
• Stay updated on industry trends and developments to uncover new opportunities.

Event Coordination Support:
• Collaborate with internal teams to ensure seamless execution of events.
• Assist clients in planning and managing their events, from initial inquiry through post-event follow-up.
• Coordinate with external vendors and service providers to guarantee efficient delivery of event components.

Client Relationship Management:
• Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
• Conduct site visits, deliver presentations, and pitch proposals to prospective clients.
• Negotiate contracts, pricing, and terms in compliance with company policies.
• Offer tailored and effective solutions aligned with clients' event goals.

Reporting & Analysis:
• Maintain accurate records of sales activities, pipelines, and forecasts using the CRM system.
• Deliver regular reports to senior management on sales performance, trends, and growth opportunities.
• Analyze competitor actions and market conditions to provide strategic business development recommendations.

Requirements:
• Diploma/Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Brings along at least 3-5 years of sales experience in the Events, Conference or hospitality industry, with a proven track record of achieving sales targets.
• Experienced in planning resources effectively and meet tight deadlines
• Strong negotiation, presentation, and communication skills.
• Team player with strong interpersonal skills

Key Responsibilities:

1. Application Support:

o Provide second and third-level support for Java-based applications.

o Diagnose and resolve technical issues in a timely and efficient manner.

o Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

2. Troubleshooting:

o Analyze, identify, and resolve complex software issues.

o Debug and troubleshoot Java code to fix defects and performance issues.

o Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

3. Collaboration:

o Work closely with development teams to understand application functionalities and dependencies.

o Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

o Communicate effectively with customers and stakeholders to provide updates and resolutions.

4. Development and Maintenance:

o Participate in the development and deployment of application updates and enhancements.

o Write and maintain documentation for application support processes and procedures.

o Contribute to continuous improvement initiatives to enhance application support and performance.

5. Incident and Problem Management:

o Manage and prioritize incident tickets and service requests.

o Escalate critical issues to appropriate teams and ensure timely resolution.

o Conduct root cause analysis and provide recommendations for preventing future incidents.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.

• Experience: Minimum of 5 years of experience in Java development and application support.

• Technical Skills:

o Proficiency in Java and Java EE technologies.

o Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

o Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

o Familiarity with version control systems (Git, SVN).

o Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

o Experience with monitoring tools and logging frameworks.

Job Description :

* Work closely with and provide I.T support for OTC (Over the Counter) oil products desk

* Offer L1 technical support to users via phone, remote assistance, and email.

* Manage the escalation, tracking, and resolution of incidents, service requests, and problems professionally and promptly.

* Manage and support organizations’ IT infrastructure, security systems and telephony.

* Develop, implement, and update IT policy, operating procedures with best practices.

* Assess and enhance IT infrastructure solutions to meet business needs.

* Assist with computer and software issues like Microsoft, servers, and security.

* Provide on-site support as required.

* Assist with other administrative tasks when needed.

* Technical Support: Provide technical assistance and support to end-users, both remotely and in-person, to resolve hardware, software, and network-related issues.

* Troubleshooting: Diagnose and resolve technical problems, including but not limited to computer malfunctions, network connectivity issues, and software glitches.

* Hardware and Software Maintenance: Maintain, repair, and upgrade computer systems, peripherals, and software applications, as necessary.

* User Training: Offer training to end-users on how to use hardware, software, and other IT tools effectively and securely.

* Backup Recovery: Set up and manage data backup solutions and ensure data recovery procedures are in place.

* Inventory Management: Keep track of hardware and software inventory, including licenses and warranties, and perform regular audits.

* Vendor Liaison: Communicate with external vendors and service providers to resolve technical issues and procure necessary equipment.

Job Requirements:

* Minimum Diploma / Degree in Informatics, Computer Science, IT Engineering or Equivalent

* Proven experience in IT support, preferably in a help desk or technical support role, especially on the trading floor - will be a plus.

* Should candidates have experience in the brokering industry (Oil & Gas), knowledge in - ICE, CLoud9, IPC, MFC Setups; is preferred.

* Proven and strong troubleshooting ability’s

* Excellent communication skills, both written and oral

* Office 365 support experience

* Good knowledge of windows server 2019 and above

* Active directory administration

* Experience of Azure hybrid environment

* Understanding of DNS and DHCP

* Good knowledge of networks and networking

* Ability to work on new tasks and to be able to research unaided

* Experience in Remotely support users

* Experience in working in a highly secure domain

* Excellent understanding of hardware and software

* Knowledge of FortiGate’s (nice to have not essential)

* Experience of supporting users with SharePoint

Key Responsibilities:

• PAM Solution Design: Design and implement sustainable Privileged Access Management (PAM) solutions using CyberArk, translating access rights requirements into effective configurations.
• Configuration and Documentation: Configure, test, and document CyberArk solutions in collaboration with the PAM Product Manager, ensuring comprehensive training and knowledge transfer.
• User Collaboration: Engage with product managers, architects, and users to refine role and authorization (R&A) requirements, conducting workshops and user tests to validate PAM designs.
• Product Support: Provide Level 3 support, overseeing user acceptance testing and facilitating training sessions. Support users post-implementation and manage change requests.
• Documentation and Reporting: Maintain up-to-date documentation of the IAM product, including user guides and functional specifications, while proactively identifying improvements for user experience.

Key Requirements:

• Bachelor’s degree in Computer Engineering, Business, or Design; CyberArk/PAM certification is mandatory. ITIL certification is a plus.
• Minimum of 5 years experience within international organizations, with strong experience in implementing CyberArk/PAM solutions and conducting rollouts.
• Extensive knowledge of PAM and CyberArk, with a solid understanding of cybersecurity principles. Familiarity with Agile methodologies is a plus.
• Excellent written and verbal communication skills, with the ability to facilitate workshops and provide knowledge transfer.
• Must be able to accommodate European working hours for project collaboration and issue resolution.
• Knowledge of SoD concepts is a bonus.

Skills required : Solutions Architect, Microservices, React, .Net , RESTful API

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.

• Extensive experience with front-end technologies, particularly React.

• Deep expertise in .NET development and the ecosystem.

• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

• Strong understanding of RESTful API design, GraphQL, and other integration patterns.

• Proficient in containerization technologies like Docker and orchestration tools like Kubernete

• Familiarity with database design and management, including SQL and NoSQL databases.

• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

• Experience with serverless architecture and event-driven systems.

• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

• Experience in leading large-scale enterprise projects.