1. Legal and Compliance Support

• Assist and support the Compliance & Legal Team in reviewing and interpreting laws, regulations, and internal policies, particularly those related to civil, commercial, and banking laws.
• Conduct reviews and analysis of legal documents, contracts, agreements, and other legal forms to identify risks and ensure compliance with regulations.
• Prepare and maintain accurate legal records, reports, and documentation in a systematic manner.
• Monitor, track, and research changes in relevant laws, regulations, and guidelines from regulatory authorities (e.g., MAS, financial industry bodies) to ensure the bank’s compliance.
• Assist in reviewing and responding to requests for legal input regarding laws and guidelines from other departments or regulatory bodies.

2. Risk Assessment and Advisory

• Support the team in analyzing compliance risks related to business operations and relationships with external stakeholders.
• Assist in drafting recommendations for the management team to ensure adherence to legal and regulatory standards.
• Evaluate legal and compliance risks in contracts, business agreements, and projects to protect the bank’s interests.

3. Follow-Up and Task Management

• Track, follow up, and coordinate on compliance and legal tasks assigned by the Head of Compliance & Legal.
• Ensure timely completion of tasks related to audits, regulatory reporting, and internal compliance reviews.
• Coordinate and liaise with internal teams and relevant regulatory authorities to gather required legal information and documentation.

4. Process Innovation and Development

• Contribute ideas and assist in developing innovative workflows or tools to improve the efficiency of the Compliance & Legal team.
• Support process improvements to ensure accuracy, timeliness, and compliance with evolving legal and regulatory requirements.

5. Ad-Hoc Duties

• Assist and perform other tasks as assigned by the Head of Compliance & Legal Team, including legal research, preparation of compliance checklists, and participation in special projects.
• Assist to follow up and review requests from regulatory bodies, internal departments, and external partners for legal and compliance-related matters.

Requirements

• Bachelor’s degree in Law (LL.B.) from a reputable university, with specialization in civil, commercial, or banking law preferred.
• Minimum of 3 years’ experience in compliance, legal, or regulatory roles, preferably in a banking environment or law firm.
• Experience handling regulatory matters, including tracking legal updates and responding to external requests on an ongoing basis.
• Proficient in legal research, drafting, and reviewing documents.
• Familiarity with MAS regulations, local compliance and relevant laws and practices.
• Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint) for document preparation and reporting.
• Strong organizational and time management skills to handle multiple tasks and deadlines effectively.
• Good interpersonal and communication skills to collaborate with internal teams and external regulatory authorities.
• Must be proactive, hands-on, and detail-oriented in task execution, with opportunities to gain practical experience in legal compliance and regulatory support.
• An innovative mindset with a focus on improving processes and workflows within the team.

Job Description:

The Enterprise & Field Marketing organization in ServiceNow is responsible for driving revenue growth, adoption and customer success across all our direct and indirect sales channels.

We are a high performing APAC team, looking for a highly organised, goal-oriented, self-directed professional to be an active player in our larger marketing team. You will interact directly with key business leaders and marketing teams across the globe to drive Brand to Demand Generation strategies across the customer’s lifecycle, with a focus on ServiceNow Platform and AI products & solutions.

You will play a key role in accelerated pipeline growth, new opportunities and be accountable for revenue targets. You’ll be responsible for driving the program strategy, influencing and collaborating with regional field marketing teams to activate and deliver business growth.

You will have a strong understanding of GTM sales strategies, leveraging GTM motions on solutions, industry, partner marketing, new customer acquisition to achieve results. You’re a savvy APAC marketing program leader who can conceptualize, execute and manage insight-driven optimizations and executive-level reporting across a diverse and matrixed organization.

Crucial to your success is having a good foundation in SaaS and enterprise technology, multi-faceted experience in integrated marketing strategy and program development, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key responsibilities

• Act as the APAC marketing programs lead on ServiceNow Platform and AI programs collaborating closely with all GTM, Sales, Partner teams to gather insights, develop strategies and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will drive demand for the ServiceNow Platform and AI
• Lead through influence to ensure delivery and execution at scale of demand generation programs across the APAC marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell marketing campaigns across customer buying centers and activate the ecosystem for new business acquisition.
• Develop and test new program scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

Qualifications:

In order to be successful in this role, we need someone who has:

• 8+ years of marketing experience in a B2B enterprise technology environment directly supporting sales teams in roles such as field marketing, partner marketing, campaign management or performance management
• Experience in managing budgets and vendors to deliver effective marketing programs at scale.
• Experience managing multiple stakeholders across concurrent campaigns.
• Be digitally savvy with a demonstrated understanding of the role of digital across integrated campaigns

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

About the Role

We are seeking a highly motivated and results-oriented Senior Account Manager to join our dynamic Affiliate team. Based in Singapore the Senior Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Senior Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 5 years digital marketing experience with a preference for 3 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Responsibilities

Bytedance will be prioritizing applicants who have a current right to work in Singapore, and do not require Bytedance‘s sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Responsibilities

- Strategic Planning: Evaluate, conduct root cause analysis and apply knowledge and solutions to complex food operations. Take initiative and build strategic and data driven plans to optimise plans.

- Programme Management: Manage food cross function projects and end user satisfaction with data driven analysis, insights and recommendations. Troubleshoot and systematically identify, change and develop programmes across cross-functional teams. Apply research and operational experience. Develop and create policies, guidelines and processes.

- Quality Control: Maintain, review and ensure high standards of food quality, presentation, and taste, ensuring consistency with data driven measures.

- Food Operations Management & Audit: Oversee and optimise operations, food preparation, inventory, staffing, scheduling, regional coverage and maintenance.

- Resource Management: Manage and optimise budgets, procurements and resources based on current and future requirements.

- Food Safety: Partner with the safety team and ensure food safety regulations, sanitation, health codes and all related matters are handled promptly.

- Financial Management: Manage and optimise budgets, expenses and cost savings/investment measures that align with company optimisation principles.

- Stakeholder Engagement: Build and maintain relationships with cross function stakeholders and programme participants. Apply feedback and programme enhancements to support programme objectives.

- Brand & Risk Management: Evolve the programme brand and mitigate risks or disruptions.

Qualifications

Minimum Qualifications:

- Bachelor's degree and/or equivalent experience in food science, nutrition, hospitality management, catering management, general business management, etc.

- Professional experience in relative food industries; catering service/vendor provider management and structure

- Strong leadership, management and coaching skills.

- Data driven. Applies analysis and insights with data and hospitality principles to drive forward programme goals.

- Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data driven solutions

Preferred Qualifications:

- Strong risk and safety knowledge. Understands and applies relevant regulations.

- MS Office (Word, PowerPoint, Excel and Project);

- Strong communication, organization, analytical and problem solving skills

- Excellent organizational, interpersonal and multi-tasking skills

- Demonstrated experience in project management.

- 0-40% travel

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and World Impact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Promote ServiceNow internally to sales and delivery teams to drive growth.
• Be the go to person for ServiceNow Architecture. You should have a deep understanding of services offered on ServiceNow platforms and understand how to use them together to build complex solutions.
• Educate customers of all sizes on the value proposition of ServiceNow and participate in deep architectural discussions to ensure solutions are designed for successful deployment.
• Capture and share best-practice knowledge amongst the solutions architect community.
• Build deep relationships with senior technical individuals within customers to enable them to be ServiceNow advocates.

Requirements:

• 8+ years’ experience in Design and Implementation of ServiceNow Automation Platform
• Team player with effective interpersonal and communication skills
• Demonstrated leadership and teamwork within or outside a work setting
• Exceptional problem-solving ability. Logical reasoning, creative thinking, comfort with numbers, and the ability to untangle complex issues
• Strong passion for consulting, ability to adapt and cope in a fast pace, challenging work hours and environment :
• Willingness to work outside of office base and most of all
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Certifications:

• ServiceNow Certified Implementation Specialist
• ServiceNow Certified Application Developer
• ServiceNow Certified System Administrator

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

We’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.

Key Responsibilities:

• Act as the single point of contact (SPOC) for all service delivery matters, including meetings, timelines, and service performance.
• Manage end-to-end service delivery by coordinating with cross-functional teams (Infrastructure, Security, and others) to ensure timely and efficient implementation.
• Oversee critical tasks, including system designs, change requests, equipment procurement, and documentation updates.
• Ensure compliance with government cybersecurity standards and manage risks by identifying issues and proposing mitigation measures.
• Lead monthly service reviews, progress updates, and ensure proper inventory and documentation of all hardware/software.
• Collaborate with vendors, internal teams, and public agencies to troubleshoot and resolve issues efficiently.

Candidate Requirements:

• 5+ years of experience in ICT service delivery, preferably in government or public sector environments.
• Hands-on experience with cloud solutions (e.g., AWS, Azure, GCP) and network infrastructure.
• Proven ability to manage large-scale ICT services and multi-stakeholder environments.
• Strong leadership, communication, and stakeholder management skills.
• Familiarity with service management processes and tools (e.g., JIRA, ITSM platforms).

1. Develop and implement an effective compliance program to identify, evaluate and manage compliance risks in business activities and statutory limits. This involves understanding the regulatory landscape, conducting thorough risk assessments, and implementing robust monitoring and reporting mechanisms.
2. Providing guidance to Management regarding adherence to laws and regulations, as well as keeping them updated on any new regulations that may arise. It involves ensuring that the organization operates within the legal framework set by authorities and stays informed about any changes in regulations.
3. Stay abreast of changes in laws, regulations, and industry best practices to align with the most current industry standards and regulations.
4. Educating and training employees on regulations and industry standards.
5. Monitor and test compliance effectiveness by performing compliance testing includes actively checking and assessing whether the established compliance measures are working effectively to ensure that the organization is meeting its legal and regulatory obligations.
6. Work with other departments to ensure compliance with regulations.
7. Prepare and update compliance regulatory report for submission to Head Office/ Internal Management on periodic basis.
8. Perform data protection duties as a Personal Data Protection Officer safeguarding and managing personal data in compliance with data protection regulations.
9. Perform Anti-Money Laundering (AML)/ Countering the Financing of Terrorism (CFT) compliance within the Branch as follows:

• Investigate, process and maintain a log of suspicious transactions reporting and ensuring speedy and appropriate actions to any matter in which money laundering or terrorist financing is suspected.
• Advising and training Management and staff on development and implement internal policies, procedures and controls on AML/CFT.
• Carry out, or oversee the carrying out of, ongoing monitoring of business relations and sample review of accounts for compliance with the MAS 626 Notice and Guidelines.
• Review KYC Form and source of funds declaration.
• Review compliance policies and procedures to ensure compliance with MAS Notices.

Qualifications:

1. Bachelor's degree in law, business, or a related field.
2. 5+ years of experience in compliance management.
3. Strong understanding of applicable laws, regulations, and industry best practices.
4. Excellent analytical and problem-solving skills.
5. Strong communication and interpersonal skills.
6. Ability to work independently and as part of a team.
7. Strong organizational and time management skills.
8. Experience in developing and delivering compliance training.
9. Ability to speak Thai will be an added advantage

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Position: Restaurant Manager/Cashier

Salary: $2500-$2800

Job description:

1. Ordering stocks

2. Goods receiving

3. Clearing tables

4. Cashiering

5. Serving customers

Working hours: 2pm to 10pm

Working days: 5-day week / 6-day week. Preferably Weekends.

Salary: $15/hr

Job Type: Full-time

Work Location: Changi Beach Club

Contact Yi Ren at : +65 8112 1087 WhatsApp

Responsibilities

• Support the Executive housekeeper to ensure guest rooms and public area are checked and maintained
• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
• Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled
• Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately
• Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement
• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
• Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

• At least 2 years of experience in a similar role; preferably from a 5 star Hotel
• Minimum Diploma in Hospitality Management
• Customer centric
• High level of flexibility and adaptability
• Must be able to work rotating day shifts including Public Holidays and weekends
• Able to work under pressure and in fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

· Determine and define project scope and objectives

. Report on project success criteria results, metrics, testing, and deployment management activities

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Understand interdependencies between technology, operations, and business needs

. Good Communication and leadership skill

Creative Project Manager

Singapore Office

Are you a master multitasker with a flair for orchestrating creative brilliance? As our Creative Project Manager, you'll be the linchpin ensuring seamless coordination and workflow across creative, design, and development projects spanning print, events, and digital for one of our valued clients. Think of yourself as the maestro, bringing all the moving parts together to deliver exceptional results on time, every time.

Your Mission

In this role, you’ll juggle timelines, inspire collaboration, and bring structure to the ever-evolving world of marketing and creative production. Working closely with the Senior Creative Director and Client Partner, you’ll turn chaos into harmony, ensuring all teams work cohesively to meet objectives.

What You’ll Do

• Keep the Flow Moving: Plan and manage all work through the creative department, acting as the go-to for project progress.
• Master the Tools: Set up and manage projects in Workfront, ensuring smooth workflows and accurate task tracking.
• Sharpen the Details: Review creative briefs and project documents, ensuring clarity and accuracy, and request additional information when needed.
• Be the Scheduling Guru: Collaborate with key stakeholders to develop realistic project timelines and maintain them like clockwork.
• Refine the Process: Implement and maintain streamlined project management procedures, offering recommendations for improvement.
• Lead Communication: Host weekly status meetings and daily task updates, keeping everyone aligned and motivated.
• Manage Resources: Oversee team capacity, liaise with external service providers, and ensure freelancers and contractors stay on track.
• Stay on Top of Admin: Handle purchase orders, invoices, and ensure all work reports follow approval protocols.
• Build Bridges: Manage production and vendor teams, fostering collaboration and accountability across all stakeholders.

About You

You’re not just a task manager—you’re a relationship builder, a creative problem solver, and a motivating presence in the room. Here’s what you’ll bring:

• Experience: 6+ years in a similar role with a deep understanding of the creative process.
• Organizational Wizardry: Exceptional skills in planning, prioritizing, and multitasking.
• People Skills: A natural communicator and motivator who thrives in multi-language, multi-cultural environments.
• Problem-Solving Mojo: Logical thinking and a proactive, can-do attitude to tackle challenges head-on.
• Tech Savvy: Experience with Workfront or similar project management tools.
• Creative Edge: A solid understanding of print production and digital marketing processes is a bonus.
• Flexibility: Adaptability to meet shifting demands with confidence and composure.

Interested? Please apply!

EA #R2090960

Licence #11C4388

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

As a Project Manager, you will work on the top-of-mind strategic initiatives for the head of business, driving impact across business and technology areas. Topics will range from new product launches, organisational changes, business planning, infrastructure and footprint planning, internal communications, etc. You will work cross-functionally with stakeholders such as product managers, R&D leaders, sales and marketing functions, legal and PR, etc. You will be the quarterback on multiple work streams, driving forward the collaboration on key topics across the BytePlus organization.

Responsibilities

In this role, we are looking for someone who has the experience and passion to run strategic projects from the start to end:

- Be an end-to-end project owner, from planning, goal establishment, formulation, identification of dependencies, project progress tracking management, project delivery, quality control;

- Be able to identify project risk and actively manage them, manage project resources in terms of resource coordination and communication;

- Understand the needs of each team, propose solutions and drive forward implementation, as well as cross-functional collaboration;

- Lead the problem-solving and drive research when needed for business' strategic initiatives;

- Drive regular business performance summaries and business reviews with the leadership;

- Support the day-to-day team management activities such as budgeting, all-hands, recruiting, legal, PR, etc.

Qualifications

Minimum Qualifications

- Bachelor degree or above, computer or related professional background

- At least 5 years of working experience in project management / strategy management of go-to-market teams in a fast-paced environment

- Have experience working in a software / technology / cloud-related company, and managing projects from start to end

Preferred Qualifications

- Strong interpersonal and organizational skills

- Analytical and problem solving skills

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Key Responsibilities:

• Strategic Visionary Leadership: Architect and implement holistic supply chain strategies to align with and propel overarching business goals.
• Operational Mastery: Direct end-to-end supply chain functions, including procurement, logistics, inventory optimization, and distribution, ensuring unparalleled efficiency and flawless execution.
• Vendor Ecosystem Optimization: Forge and sustain high-value partnerships with strategic suppliers, negotiate impactful contracts, and uphold stringent quality standards.
• Proactive Risk Governance: Identify systemic vulnerabilities and deploy innovative, preemptive measures to safeguard supply chain resilience.
• Insight-Driven Optimization: Harness advanced analytics and data intelligence to refine workflows, elevate operational efficiency, and amplify key performance indicators (KPIs).

Qualifications:

• Academic Excellence: Bachelor’s degree in Supply Chain Management, Logistics, or a related discipline (Master’s degree or MBA is highly advantageous).
• Executive-Level Expertise: Over 10 years of progressive experience, including a minimum of 5 years in senior leadership capacities, driving complex supply chain operations.
• Global Supply Chain Proficiency: In-depth knowledge of international supply chain ecosystems, ERP platforms, and cutting-edge procurement methodologies.
• Leadership Acumen: Demonstrated excellence in strategic leadership, high-stakes negotiation, and critical decision-making.
• Industry Expertise: Proven track record in [specific industry or sector, if applicable], with a deep understanding of its unique supply chain dynamics.

Job Responsibilities

· Inform Design Team, Cost / Commercial team of all client-led change proposals and instructions.

· To manage local consultants in the execution of design development.

· To assist in coordination between Design Team, Consultants, Operator stakeholders.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, manage the consultants as required in review and comment of shop drawings in terms of constructability, sequencing and ensure quality of he design aesthetic is maintained throughout.

· Follow through on design development of Concept, Schematic, Development and Construction Documentation for all projects where applicable.

· To attend and review Mock Ups.

· Conduct site and factory visits to ensure implementation and compliance with approved design intent and direction.

· Interfacing with internal and external Operations Management to ensure timely incorporation of operational requirements within the project design.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To assist consultants and design team to complete and resolve any unforeseen interface problems throughout the various Design Phases.

JOB REQUIREMENTS

• Minimum 8 year’s working experience in Architecture Design Management of Hospitality would be preferred
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Architecture, Interior Design or equivalent.
• Possess good communications and people skills
• Good organization, coordination and leadership skills
• Required skill(s): design development, project management, construction.

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Act as the primary advocate for the game product, representing both player and business needs
• Lead the project team, providing guidance and direction, and oversee the development and refinement of game mechanics through prototyping and iteration
• Analyze and conduct research on player needs and understanding the elements contributing to player satisfaction and enjoyment, especially the first time user experience
• Conceptualize, implement, and maintain gameplay systems that achieve a fulfilling flow state, addictive game loops, and a risk/reward balance
• Create and maintain a comprehensive documentation of the design outlines, diagrams, and visual mockups that details the triggers, interactions, and subsequent events of specific features or aspects of gameplay
• Collaborate with engineers and artists to ensure proper implementation of the game features designed

Requirements

• Minimum a bachelor degree in computer science, engineering, economics or other related fields
• At least 2 years of experience in game/ product design/ revenue/ finance/ analyst
• Strong in data analysis and logical thinking
• Good at mathematics and statistics
• Critical thinker who comprehends various perspectives and excels at evaluating information objectively
• Goal oriented, proactive and enthusiastic
• Excellent communication and collaboration skills
• Passionate about playing and creating games

Overview

Each year, we as Oldendorff, carry about 380 million tons of bulk and unitized cargo around the world. We perform 15,000 port calls in 118 countries. On average, we operate 700 chartered and owned ships at any one time. Being with us, means working in a continuously changing internationally environment, where reliability is appreciated as is team spirit. Combined with a healthy driver to keep seeking for areas to develop you and your company to reach higher goals – we welcome you to set sail with us.

Essential Functions:

· Lead and manage the complete recruitment process for both commercial and non-commercial roles in the Asia Pacific (APAC) region.

· Oversee both internal and external recruitment efforts in the APAC region, with a focus on global recruitment of commercial staff (chartering and operations).

· Identify and implement effective recruitment strategies to reach out to most qualified candidates.

· Collaborate and develop excellent working relationship with hiring managers and colleagues across the region.

· Maintain and build our network of recruitment partners. Attend networking events to promote the company and find suitable partners.

· Plan and organize all campus and virtual career fairs inclusive of preparation of career fair marketing materials and ensure good employer branding is always in place.

· Prepare, plan, and oversee the internships and trainee programs in APAC.

· Maintain a strong relationship with government bodies (e.g. MPA) and oversee sponsorship and scholarship programs.

· Maintain and ensure that all recruitment records and employee movement reports are up to date.

· Maintain a strong people-oriented attitude and constantly prioritize employee care.

· Drive new employee engagement ideas.

· Handle and coordinate ad-hoc HR projects.

· Support the HR team for any ad-hoc requests as and when required.

Requirements:

· Minimum 10 years of experience, including 2 years in recruitment within the APAC region.

· Degree in Human Resources, Business, Psychology, or a related field.

· In-depth knowledge of the Singapore Employment Act and labor laws, with experience working with the Ministry of Manpower.

· Extensive background in recruitment and talent management, along with a solid understanding of general HR practices.

· International experience is essential.

· Familiarity with recruiting commercial employees (bankers, traders, etc.) is highly desirable.

· Proven ability to build relationships with external recruiters and engage potential candidates independently through various sourcing channels, including social media.

· Experience in developing in-house training programs, assessment centers, and re-skilling/up-skilling initiatives.

· Excellent skills in Microsoft 365 particularly applications like Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.

· Experience in using the HR Workday system is a plus

· Fluency in spoken and written English is required; proficiency in additional languages is a plus.

· Strong communication skills and a high level of confidentiality are essential.

· Must be an advocate for our unique company culture.

· Willingness to travel as needed.

Profile:

· An open-minded and communicative person, who likes to work in an open office with a dynamic, multicultural working environment.

· An empathetic, caring and service-oriented person with excellent interpersonal skills, who likes to cooperate, interact, and support an international environment.

· Someone who can show a positive, helpful, and employee-focused work attitude towards local and expatriate colleagues.

· The ability to work off tasks proactively and pragmatically and feels comfortable to work in an open-framed policy structure.

· A flexible, yet detail-oriented team player, who is well-organized and able to think out of the box.

· Can-do attitude, ability to multi-task and work cohesively in a team environment.

· A character that has a passion to work in a hands-on working environment with few policies and procedures, in a bottom-up management style environment and as an internal guide/consultant/advisor/business partner for our decision makers/ managers.

• This individual will design, code, test, debug and document moderately complex programs and applications.
• Responsible for the design, development, documentation of ETL processes throughout all phases of the project life cycle.
• Programming Language - UNIX Shell Scripting, SQL and PL/SQL
• Min 10+ years of experience is required
• Ensuring the security of the data warehouse and compliance with data governance standards
• Expertise in data modelling - Teradata model (FSLDM) & Database management -RDBMS : Teradata, Oracle 23
• Experience in using ETL tools : Informatica (Power Centre (9.1/8.1/7.1)
• Expertise in reporting tools Cognos 8.1, Business Objects and Scheduling Tool Tivoli 9.1
• Possess great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities.
• Experience in Big data & Hadoop : HDFS, Hive, Sqoop
• Strong written and oral communication skills.
• Analytical mind and problem-solving attitude
• Lead the team members for Data Verification with users
• Good to have : TOAD, MS Access, Putty, BMC Remedy,Redwood Cronacle,etc

Company Overview

Our client is a global leader in elevator, escalator, and moving walkway solutions, renowned for its commitment to safety, innovation, and customer satisfaction. With a strong focus on delivering exceptional service and high-quality products, the company is dedicated to enhancing urban mobility and providing sustainable solutions for residential, commercial, and industrial buildings.

Reporting To: Fulfilment Manager

Role Objectives:

The Service Manager oversees elevator and escalator maintenance operations within a designated area. This role ensures alignment with company values and policies while driving sustainable growth by exceeding customer expectations.

Key Responsibilities:

1. Safety

• Implement, monitor, and manage safety protocols in compliance with corporate guidelines and employment laws.
• Ensure timely incident reporting for equipment failures, product safety issues, or near misses.
• Conduct toolbox talks, safety walks, and inspections to maintain a culture of safety.
• Ensure completion of Periodic Safety Inspections and address corrective actions promptly.

2. Business Growth & Profitability

• Manage operations within budget to meet reliability, cost, and profitability targets.
• Collaborate with the Service Contract Manager to convert equipment from free maintenance to paid portfolios and renew contracts with necessary adjustments.
• Recover lost maintenance contracts and explore repair and upgrade opportunities with customers.
• Optimize staffing needs, route organization, and workload distribution to improve operational efficiency.

3. Customer Satisfaction

• Build and maintain strong customer relationships to understand needs and address concerns promptly.
• Conduct periodic inspections to ensure service quality and client satisfaction.

4. Maintenance Fulfillment & Quality Improvement:

• Drive breakdown reduction programs in collaboration with technical teams to improve portfolio reliability and performance.
• Ensure the timely implementation of corrective actions as instructed by the head office.

5. People Development

• Enhance the technical and non-technical skills of the service team to ensure compliance with procedures and customer satisfaction.
• Address skill gaps and foster continuous development within the team.

Qualifications and Experience:

• Education: Bachelor’s degree, preferably in engineering, with financial understanding.
• Skills: Strong customer and people orientation, effective communication, and leadership capabilities.
• Experience: Minimum of 5 years in the service industry, ideally in industrial or engineering goods sectors.

This is an exciting opportunity for an experienced professional to lead and develop service operations while driving customer satisfaction and operational excellence.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

Position Overview

We are looking for a Finance Business Partner to support financial reporting and accounting for IT infrastructure portfolio. The candidate is required to have in depth experience in portfolio and its operating model to provide financial / commercial insights to support key decisions or improvement plans.

The right candidate for this role will demonstrate strong collaboration skills, financial and analytical aptitude, attention to detail, comfortable with managing large data sets, highly proficient with the use of excel, reporting and dashboarding tools.

Roles & Responsibilities

• Finance focal point for portfolio reporting including P&L, cashflow and reserves reporting
• Set up the financial and project structure required to facilitate management reporting based on the metrics needed
• Implement effective tracking and monitoring mechanism to provide financial status updates in different dimensions to meet the needs of both internal and external stakeholders
• Lead the annual budgeting exercise for the portfolio, including gathering inputs and performing reasonableness assessment on the budget
• Effectively manage financial responsibilities and decision making in a changing environment
• Produce clear and concise financial / presentation decks to provide analytical insights to internal and external stakeholders or to address adhoc issues
• Lead and participate in cross functional collaboration with other departments
• Process planning and improvement to help streamline portfolio finance processes
• Any other matters as assigned by the reporting officer

Requirements

• Good degree in Accountancy or ACCA qualification, with minimum 6 years of relevant working experience in the Big 4 audit firms and commercial firms (combined)
• This role requires a self-starter with strong analytical skills, attention to detail and ability to manage and prioritise across several ongoing tasks
• Strong communication and stakeholder management skills to be able to manage both internal and external stakeholders
• Ability to be clear and concise in thought process and communication to enable effective stakeholder management
• Advanced proficiency with Excel, power pivot or similar tools and comfortable working with large data sets
• Need to be curious and has keen interest to deep dive into financials to shed light on the projects
• Ability to think logically and always challenging yourself to provide value added support to your stakeholders
• Highly motivated and resourceful individual who is able to work effectively independently
• Enjoys teamwork and actively contributes to our talented team

Morgan McKinley Pte Ltd

Darius Guo Jia Qing

EA Licence No: 11C5502

EA Registration No. R1549724

Key Responsibilities

1. Application Development Overview

• Lead development and optimization of suite of services designed to empower workflow execution.

• Manage end-to-end software development lifecycle (SDLC), including planning, design, development, testing, deployment and maintenance ensuring timely delivery of features and high-quality products.

• Manage applications that are built using latest frameworks such as React.js, Java and Python.

• Ensure seamless integration across diverse platforms which include web client, mobile and internal downstream applications.

• Implement proof of concepts, prototypes to integrate new technology following industry standards and demonstrate the solutions built to stakeholders on the same.

2. Agile and Process Improvement

• Champion and implement Agile methodologies (Scrum) to improve the software development process.

• Promote continuous improvement in software development practices, tools, and techniques.

• Ensure that the team follows coding standards, quality guidelines, and best practices for development.

• Streamline development process with best practices adopted for Agile methodologies and ensure unit test coverage is met for the requirements.

3. Workflow & Process Automation

• Implement automated solutions (Continuous integration) using Jenkins, Tosca, Appium and Selenium, reducing bug-related downtime and improving release cycle efficiency.

• Ensure automation feasibility is met for most of the applications (including downstream host applications) reducing manual coverage.

• Work closely with Engineering team in bringing new initiatives in Automation for the client.

• Innovate reusable components to accelerate development activity across projects

4. AI/ML and GenAI App Solutions

• Use of Gen AI tools such as Microsoft Copilot Stack and Microsoft AI Studio for design purposes.

• Integrate AI-driven features to enhance user experience and application functionality.

• Design AI/Machine learning applications to optimize testing processes.

5. Team Leadership and Management

• Lead a team of developers, analysts, and engineers in the design, development, and deployment of scalable web and mobile applications.

• Understand the progress of the team and provide solutions to resolve the blockers or challenges faced by the team.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

• Manage budgets and timelines for multiple concurrent development projects, ensuring cost-effective use of resources.

6. Technology Strategy and Innovation

• Stay updated on the latest trends and advancements in application development, software architecture, and industry best practices.

• Evaluate and recommend new technologies, tools, and methodologies that can enhance application performance, scalability, and efficiency.

• Foster a culture of innovation within the development team, encouraging the use of cutting-edge technologies to solve business challenges.

• Drive the adoption of modern frameworks to accelerate development and automation processes in the projects and improve code maintainability.

• Design Orchestrated service virtualization services for any requests that cannot be accessed within System Integrated Testing environment.

________________________________________

Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation architect.

• Strong experience in automating process workflows with tools like Jenkins, Tosca, Appium and Selenium.

• Good expertise in application development frameworks: React.js, Java and Python.

• Expertise in AI/ML and GenAI solutions, with tools like Microsoft Copilot Stack and Microsoft AI Studio.

• Evaluate and select appropriate tools and latest technologies to enhance development, testing efficiency and effectiveness.

• Plan, direct and coordinate the actions of the development team.

• Ability to develop Proof of concepts understanding business requirements.

• Proficient in finding creative solutions to complex problems.

• Strong leadership and team management skills with the ability to inspire, motivate, and grow a team.

________________________________________

Nice-to-Have Skills

• Experience designing software architectures for scalability, reliability, and performance.

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks (eg., Tosca AS1 and AS2).

• Experience with Orchestrated Service virtualization to integrate APIs that cannot be accessed within the testing environment.

________________________________________

Educational Qualifications

• Bachelor’s degree

• Having a Tosca certification (at least AS1, AS2) will be a plus

Media Specialist TAMs work across all AWS Elemental media products and apply their product knowledge to key customer projects during the specification, development, deployment and acceptance phases to deploy video workflows.

Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales, with Media Specialist SAs working to understand customer needs and design relevant media solutions, Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed, the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software, a software development background is valuable in helping understand complex customer needs and drive software solutions.
Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and, by extension, significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs, who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance throughout the lifespan of the customer.

As a Senior Media Specialist TAM, you will:

• Complete the onboarding and off-boarding requirements of assigned key customers
• Own customer health dashboards for media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned
• Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets
• Interface with customer project managers and technical owners to understand requirements and deliver product releases
• Collaborate with Product Managers to prioritize customer requirements, advocating for the customer
• Work with Engineering managers to ensure delivery of product features to meet customer requirements
• Advocate, specify, and own the availability of customer test environments either at AWS Elemental HQs or at customer location
• Verify implemented product features and test multi-product customer project workflows
• Communicate with customers and internally across, up, and down customer organizations
• Mentor junior Media Specialist TAMs and Engineers
• Define and implement team level metrics and processes

Basic qualifications

• A Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience
• 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer
• 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
• 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business
• 3+ years experience in the Media & Entertainment market segment

Preferred qualifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Experience in a 24x7 operational services or support environment
Experience in internal enterprise or external customer-facing environment as a technical lead
Ability to travel domestically up to 20-30%
Excellent communication and leadership skills including facilitation, negotiation, and conflict resolution
Ability to understand and communicate business and technical needs
4+ years software engineering experience
Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
Adaptive bitrate video streaming and delivery technologies
Experience with Amazon Web Services or other cloud providers

About the job

KEY RESPONSIBILITIES

• Ensure your allocated client base is managed to the highest professional standard, encompassing the internal CTM standards implemented for your role.
• Undertake agreed client reporting to ensure clients are advised of possible future savings in their travel, and travel analysis on purchasing and travelling behaviors are proactively undertaken.
• Represent CTM via meetings, telephone calls or external promotional events and ensure all relevant preparation for client contact is prepared well in advance.
• If client base requires, support clients with our internal online travel booking tool, including technical support questions and analysis.
• Support the entire CVM team in CTM on a proactive basis, to ensure our service to clients remains seamless regardless of team absences, planned or unplanned.
• Provide recommendations to clients on strategic direction of travel program in respect to the CTM Value Proposition. Maintain accountable control on the program with an aim to build relationships and strengthen loyalty with corporate clients.
• Develop and execute strategic business plans, detailing objectives, strategies, dependencies and measurable targets. Undertake regular review of client travel program and its performance.
• Provide program projections based on trends, needs and that of the travel industry including suppliers, technology and peer groups.

SKILLS AND EXPERIENCE

• Minimum 5 years of account management/ servicing experience which at least 2 years within travel or relevant industry
• Thorough knowledge of business travel management & travel industry technology is preferred
• Extensive Client/ Account Relationship Management experience
• Exceptional interpersonal communication and presentation skills
• High level negotiator
• Fantastic organizational and time management skills
• Self-motivated, proactive, result oriented and able to work under pressure
• Positive and a good team player
• Strong in both written and oral English
• Candidate with less experience will be considered as Assistant Manager role