Job Description

Key Responsibilities

1. Develop, implement and manage cross-functional, fully integrated planning process that incorporates make versus buy, capacity planning, scheduling, inventory, material and associated cost elements.
2. Performs analysis of customer demand, sales forecasts and historical material usage to develop and execute build to order and build to forecast plans. Coordinate with cross-functional business teams to develop best cost strategy for production planning to support customer demand.
3. Establish and implement methods and best practices related to the systems and process that support inventory forecasting, purchasing, and material control.
4. Establishes and manages production scheduling activities by monitoring material inventories, tracking progress of production and reviewing factors that affect schedules. Responsible for accuracy of inventory counts by implementing and managing, in conjunction with Finance, and inventory control system, capable of identifying discrepancies in inventory counts and taking corrective action to guard against inconsistencies in the future.
5. Develop and execute a sourcing strategy to meet the company's business growth and sourcing requirements. Identify, develop, and manage effective relationship with existing and potential suppliers of goods and services to meet the established cost, quality and delivery targets. Establish, implement, and manage system to evaluate, monitor and report supplier scorecard performance.
6. Coordinate and work with quality, engineering, machining, and assembly operations to ensure 100% on-time delivery by establishing and monitoring schedule to proactively identify and address any issues.
7. Represents materials organization on corporate materials task force teams. Manages department budget, associated costs and resources.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

• Overall experience of 15 year in Banking area specifically in Digital Channels
• Project Management
  • Responsible for overall project delivery
  • Develop and execute overall project plan
• Stakeholder Management
  • Manage project stakeholders e.g. escalation, expectation, conflict, scope changes etc.
  • Manage relationship with stakeholders
• Scope Management
  • Manage all changes to the agreed scope
  • Review and access changes and impact to timeline & cost
• Project Governance
  • Prepare investment approval deck and manage approval of project
  • Facilitate project steering committee, and chair project working committee (PWC)
• Risk and Issue Management
  • Anticipate and capture manage overall project level risks and issues
  • Track Risk Aging
  • Own and drive resolution and escalate risks and issues in timely manner
• Project Reporting - Measure, monitor and report progress to stakeholders
• Process Adherence - Partner with stakeholders in ensuring Service Delivery Management framework is followed.
• Collaborate with Business and Program Managers
• Work Closely with Technical Delivery Manager, Test Manager, and other stakeholders to update project plan, budget, risks and issues.

Job Description:

-Organizing Board of Directors Meeting and Annual General Meeting

-Maintain office environment by arranging renovation, leasing, office equipment and supplies

-Conduct company events (e.g. company trip)

-Making up company budget and mid-term business plan

-Manage and maintain Accounting and related system

-Making up financial statement and audit account in accordance with SFRS/IFRS

-Making up consolidated financial statement and report to Headquarters (ENEOS Corporation in Japan)

-Tax matters (Corporate tax, Personal income tax, GST, transfer pricing etc.)

-Group finance and cash flow projection

-Support credit control of counterparties

-Manage Human Resources issues

-Recruit staffs including interviews, contracting employment agreements and other necessary procedures

-Set, review and manage policies on corporate governance

-Perform required procedures for internal control and compliance

-Liaise with Headquarters, external professional advisers, company secretary etc.

-Carry out other duties assigned by Managing Director, Deputy Managing Director and Finance & Administration General Manager as and when necessary

Job Requirements:

-Bachelor or Master degree of economics, accounting, business etc.

-More than 4 years’ experience in Oil industries especially at least 2 years work experience in accounting or financial sections.

-Good knowledge of accounting, tax and finance

-Proficient in MS Office (Excel, Word, Power Point)

-Ability to communicate in fluent English.

-Ability to speak and write in Japanese language is essential to communicate with Japanese speaking associates and clients, and to report to Headquarters managements in Japan.

-Strong negotiation and analytical skills with a strategic mind

-Meticulous with good communication and presentation skill

-An Effective team player who is innovative and forward thinking

Note:

We regret that we will not be able to respond to all applications as only shortlisted candidates will be notified.

Salling Search is currently recruiting for an experienced Quality Systems Manager for a reputable and established shipping company in Singapore.

Responsibilities

Quality Improvement and Monitoring

• Develop and implement a product quality improvement plan aligned with organizational goals.
• Monitor product quality metrics, analyze warranty data, and identify areas for continuous improvement.
• Conduct audits, assessments, and collaborate with suppliers to address quality risks.

Corrective and Preventive Actions

• Lead cross-functional teams to identify root causes of quality issues.
• Develop and implement corrective and preventive actions to mitigate future risks.
• Identify and communicate process and product improvements proactively.

Collaboration and Stakeholder Engagement

• Work closely with engineering, manufacturing, suppliers, and classification societies to ensure consistent quality.
• Build relationships with partners, customers, contractors, and official bodies.
• Liaise with shipyard personnel and management to ensure product quality meets organizational objectives.

Documentation and Compliance

• Develop and manage quality improvement documentation and reporting.
• Maintain a thorough understanding of product specifications, classification rules, and warranty claim processes.

Customer and Field Engagement

• Conduct customer familiarization with products and gather operational feedback.
• Travel occasionally to operational areas for fact-finding and quality assurance.

Professional and Interpersonal Skills

• Communicate effectively, build trust, and negotiate compromises when necessary.
• Stay updated on industry best practices and continuously develop professional skills.

Qualifications

• At least 6-8 years in management or supervision of marine vessel construction, operation, or maintenance with a proven track record.
• Formal marine or engineering qualifications are highly desirable.
• Strong negotiation, dispute resolution, and commercial acumen.
• Excellent communication and teamwork abilities.
• Proficient in managing documentation and records.
• A strong network of suppliers, subcontractors, and contacts is highly desirable.

Job Objectives

• Establish DSSG Quality Management System (QMS) in GMP QA through review and improvement of operational process, and ready for obtaining the importation license and new product launch.
• Promote GMP/GDP QA activities and enhance QMS. As a result, contributed to the stable supply of the highest quality products and DS's business success.
• Assist in assuring the quality of products allying with each local QA in Asia.
• Enhance Global QA management and activities (Global SOP, QMS, Fostering Quality Culture, Training, Corporate GMP Audit etc.)

Job Responsibilities:

• Support Head of GMP-QA Office, and report QA activities to the head of GMP-QA.
• Perform QA for Imported Finished Products and CMO / Logistics management (Review QC report & Product release, Deviation, Change control, Complaint, Product Recall, Return, Improve quality issues, Maintain QA agreement, Enhance DI), GMP/GDP audit, appropriate document management including SOP.
• Market delivery release
• Enhance DSSG QMS allying with DSG company regionally / globally
• Contact with Authority if necessary
• Support DS group company activities
• Contribute to enhance Global QA management and activities (Global SOP, QMS, Fostering Quality Culture, Training, Corporate GMP Audit etc.)

Job Specification:

Technical Skills

• B. degree or higher in Pharmaceutical or related science categories
• Language: English and Chinese or Japanese
• GMP-QA Management including product release (5 years)
• QMS (Quality Management System) Management / experience of operating eQMS is preferable
• Bio knowledge preferred (to prepare for further ADC)
• General PC operation (Word, Excel, PPT preparation)

Soft Skills

• Logical Problem-solving
• Decision making
• Communication
• Leadership,
• Collaboration and Teamwork,
• Adaptability,
• Time management,

Founded in 2000, COL Group Co., Ltd (stock code: 300364) is China's leading IP and digital content provider, with literature IP and platforms covering over 5.1 million digital content resources and 4.4 million online authors.

As part of the organization's mission of "Better content, better life", COL is actively involved with content production including audio books, animation, drama series, film and merchandise. With offices in China, US and Japan, the Singapore office focuses on International IP development, license franchising, commercialisation, content distribution and investments into technology innovations such as Web 3, blockchain, digital collectibles, AI and the metaverse.

The Singapore office is looking out for creative, industrious, ambitious and team members with a global mindset to embark on the exciting journey to become a global leader in digital content.

The Social Media Manager will play a pivotal role in enhancing our brand’s global online presence, engaging with our audiences, and fostering a positive community around our brands or products. Their responsibilities include developing and implementing social media strategies, managing content creation and distribution across various online platforms. Additionally, they are tasked with actively engaging our online community to build brand loyalty, drive awareness, and ultimately generate sales and revenue for the company.

Overall Responsibilities:

• Develop and execute comprehensive social media strategies to drive brand awareness and conversions
• Create compelling and shareable content, manage, and maintain the company’s presence on various social media platforms
• Schedule and publish content across social media channels
• Stay abreast of industry trends and social media best practices to optimize strategies
• Build relationships and engage with KOLs/ social media influencers for online campaigns
• Foster a positive and inclusive online community, including active engagement, responding to comments, messages, and mentions
• Oversee brand positioning, ensuring consistency across all communication channels
• Maintain brand integrity and standards in all marketing materials
• Cultivate relationships with media outlets and manage public relations initiatives
• Oversees digital marketing strategy, including social media, SEO and online advertising
• Define KPIs and measure the success (ROI) of every social media campaign

Requirements and skills:

• 2-4 years of working experience in social media, marketing, communications
• Diploma or degree in Marketing/ Communications/ Digital Marketing or relevant field
• Demonstrate experience leading and managing social media channels with a successful campaign management track record.
• Excellent written and verbal communication skills in both English and Mandarin
• Familiarity with digital marketing tools and platforms.
• Creative thinking and problem-solving abilities.
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with the ability to suggest improvements
• Ability to work collaboratively in a fast-paced environment.

• Design, implement, test, and deploy end-to-end software solutions in theT&O-MOT-LCS domain with the following key responsibilities
• Work closely and communicate effectively and independently with project managers, business analysts, development leads, test engineers, infrastructure engineers and business users
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Debug issues, fix bugs, identify bottlenecks, and troubleshoot the application and provide third level support
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Key Responsibilities

1. Application Development & Solution Architecture

• Lead the end-to-end design, development, and deployment of full-stack application solutions to meet complex business requirements.

• Architect robust, scalable, and enterprise-grade applications using modern frameworks such as React.js, Node.js, Java, and Python.

• Collaborate with business stakeholders to develop Proof-of-Concepts (PoCs) and Minimum Viable Products (MVPs) that demonstrate solution feasibility.

• Ensure seamless integration of applications with tools and platforms, enabling cohesive and efficient workflows.

2. Workflow & Process Automation

• Architect and implement workflow automation solutions to optimize complex business processes and enhance operational efficiency.

• Standardize and lead workflow orchestration strategies across domains like Digital Banking, CRM, Cards, Credit Origination, and Compliance.

• Design and implement automation frameworks leveraging tools like Tosca, Appium, Jenkins, and Jira, ensuring efficiency and scalability.

• Lead multi-country workflow automation rollouts, integrating automated solutions seamlessly across regions.

• Identify automation gaps, develop solutions, and continuously innovate to streamline processes while reducing manual effort.

3. AI/ML and GenAI App Solutions

• Design and implement Generative AI-powered solutions using tools such as Azure OpenAI, Microsoft AI Studio, and Microsoft Copilot Stack.

• Fine-tune and integrate large language models (LLMs) to meet client-specific needs, enhancing workflows and user productivity.

• Develop AI/ML applications to automate and optimize engineering, testing, and data provisioning processes.

• Deliver AI-driven Proof-of-Concepts (PoCs) to showcase the transformative potential of Generative AI in real-world business scenarios.

4. Leadership & Collaboration

• Mentor and upskill teams in workflow automation strategies, application development frameworks, and AI technologies.

• Collaborate with project management to design and implement enterprise-level architecture solutions that align with organizational goals.

• Drive the adoption of best practices, standards, and modern automation techniques across engineering teams.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

5. Innovation & Strategic Initiatives

• Spearhead digital transformation initiatives by developing solutions that integrate modern technologies like AI, ML, and automation frameworks.

• Innovate reusable workflows, frameworks, and components to accelerate development and automation across projects.

• Research emerging technologies and propose strategies for integrating AI, ML, and hyperscaler cloud platforms like Azure and AWS to meet business needs.

________________________________________

Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation Architect, or Solution Architect.

• Strong expertise in application development frameworks: React.js, Node.js, Java, and Python.

• Hands-on experience in architecting and implementing workflow and process automation solutions with tools like Tosca, Appium, Jenkins, and Jira.

• Expertise in AI/ML and GenAI solutions, with tools like Azure OpenAI, Microsoft AI Studio, and Copilot Stack.

• Experience with hyperscaler cloud platforms such as Azure, AWS, and associated AI tools.

• Ability to design PoCs/MVPs, develop strategies for workflow optimization, and deliver scalable solutions.

• Strong leadership skills, including mentoring, stakeholder management, and driving technology adoption.

• Experience with multi-region workflow automation deployments and enterprise-level integrations.

________________________________________

Nice-to-Have Skills

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks.

• Experience with Kubernetes, workflow orchestration tools, and data engineering.

• Exposure to building AI/ML pipelines or fine-tuning AI models for enterprise solutions.

________________________________________

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Professional certifications in AI/ML, cloud platforms, or workflow automation tools are a plus.

Responsibility

Provide engineering support in coordination of sales efforts with PTC account managers and PTC partners for strategic sales efforts, including:

· Engage with customers to understand their requirements and pain points.

· Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.

· Present PTC solutions to different levels of an organization, from executives to technical staff, with the ability to alter the presentation style based on the audience present.

· Use demonstration environments that have been personally configured to ensure the customer can see themselves at the center of the demonstration.

· Translate technical capabilities and map these to values propositions that resonate with customers’ pain points.

· Respond to RFIs/RFPs in a concise, well thought out manner.

· Understand sales methodologies (e.g., MEDDICC, Command of the Message) to be able to support the sales team in the execution of the sales lifecycle, particularly in early sales qualification/prove stages.

· Become a trusted partner what works alongside the sales team.

· Collaborate with local and global PTC teams to ensure that best practices, use cases, market information, etc. are shared and leveraged.

· Act as the opportunity team leader to coordinate the engagement of global technical resources on local opportunities.

· Act as a thought leader for Digital Transformation for manufacturing companies in sales/marketing activities, conferences, seminars, industry events, etc.

Drive successful adoption and expansion of PTC solutions:

· Work closely with customers IT teams to ensure successful deployment and implementation.

· Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

Skill Set

· Possess comprehensive engineering & discrete manufacturing process knowledge.

· Demonstrate a proven track record of presales engineering and/or implementation of complex software solutions.

· Experience with PTC products is a plus (specifically Windchill and Creo), or experience with similar solutions.

· Proficient in PLM and related technologies.

· Ability to understand technical configurations and customizations.

· Being able to build a wide network of internal peers and coordinate input from these peers to deliver complex solutions.

· Curiosity outside of your core expertise.

· Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses.

· Able to prioritise and manage conflicting project schedules.

· Able to work independently and ensure that deadlines/expectations are met.

· Willing to challenge the status quo to help drive for better outcomes.

· Good business sense and communication skills.

· A positive attitude.

· Negotiation skills.

· Excellent working-level business English, both oral and written.

Experience in managing other people, specifically technical teams, a big advantage

The vision of our research program is to retain the workflows of software construction as they exist today in the form of Continuous Integration (CI) systems, and yet support automated software evolution with formal correctness guarantees, thereby engendering trust in automatically generated code. Our research program can help achieve such a vision via analysis, verification, and test generation. Applications of repair studied in the program will include security vulnerability repair, patch transplantation across versions of major software systems such as Linux, as well as the use of agentic workflows to automate software evolution.

You will work on pioneering projects that advance the application of AI and ML within the realm of software engineering. This role offers the opportunity to conduct cutting-edge research, develop novel algorithms, and contribute to the development of software tools that enhance system performance, reliability, and flexibility.

Responsibilities

• Conduct applied research in integrating AI/ML techniques with software engineering practices to improve code quality, testing, and software maintenance.
• Design and implement experimental prototypes to demonstrate the feasibility and effectiveness of new methodologies.
• Collaborate with cross-functional teams, including AI researchers, software engineers, and product managers, to translate research findings into practical applications.
• Stay informed about the latest advancements in AI/ML and software engineering to identify emerging trends and opportunities for innovation.
• Publish research findings in leading academic conferences and journals, and present innovative work to the broader research community.

Requirements and Skills

• Master's or Bachelor’s degree (or equivalent) in computer science, information technology, engineering, or related field.
• Strong research background in AI, ML, and/or SE with a solid publication record in A and A* level conferences/journals. Minimum of 2 publications in top-tier conferences or journals.
• Strong problem-solving skills and ability to work independently in a research setting.
• Excellent communication skills for conveying complex technical concepts.
• Experience in developing tools or frameworks that utilize AI/ML to enhance software development processes.
• Experience with DevOps tooling, such as Kubernetes, Docker, and Ansible.
• Experience with general-purpose languages, such as Java, C#, C/C++, Python, Rust
• Familiarity with techniques for automated code generation, program verification, program synthesis, or software testing using AI/ML.
• Strong knowledge in state-of-the-art research in ML for Software engineering, such as experience in Prompt Engineering, Agentic Systems, Chain of Thought applications

• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.
• Must be able to work as an individual contributor.
• Good Communication and leadership skill
• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• End-to-end project delivery experience
• Track project costs in order to meet budget
• Engage all stakeholders, develop and manage a detailed project schedule and work plan

To execute tasks and assigned functions as delegated by the Managing Director

Identify and pursue chartering opportunities in the tonnage market in the global for dry bulk vessels.

Negotiate and secure long-term charter contracts with reputable clients, ensuring favorable terms and conditions.

Monitor market trends and assess charter rates to make informed decisions on chartering strategies.

Develop and maintain strong relationships with clients, brokers, and other stakeholders in the shipping industry.

Collaborate with the operations and commercial teams to optimize vessel utilization and ensure smooth chartering operations.

Analyze market conditions, including supply and demand dynamics, vessel availability, and freight rates, to make data-driven decisions.

Manage H&M (Hull and Machinery), PNI (Protection and Indemnity), FD&D (Freight Demurrage & Defence) and other insurance covers for company’s fleet; Ensure all claims are filed with relevant insurers in a timely manner; Coordinate with relevant insurers to process various marine claims (hull, cargo, crew & related P&I claims);

Provide market intelligence and contribute to the development of chartering strategies and business plans.

Conduct regular performance evaluations of chartered vessels, review voyage economics, and identify areas for improvement.

Manage contracts and ensure compliance with all legal, regulatory, and operational requirements.

Stay updated on industry developments, regulations, and best practices related to dry bulk chartering.

Collaborate with internal stakeholders such as operations, bunkering, marine accounting, and legal to support chartering activities effectively.

QUALIFICATIONS

Preferably a Bachelor's degree in Maritime Studies, Business Administration, or related field.

Proven experience as a Chartering Manager in the dry bulk shipping industry in the global region, preferably having had a specific focus on tonnage.

Strong understanding of the dry bulk shipping market, including vessel types, cargo types, and trade routes.

Demonstrated ability to negotiate and secure long-term charter contracts with a track record of successful outcomes.

Excellent analytical skills with the ability to interpret market data and make informed decisions.

Exceptional communication and interpersonal skills to build and maintain relationships with clients and stakeholders.

Strong commercial acumen and a results-oriented mindset.

Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.

Proficient in using shipping software, Microsoft Office Suite, and other relevant tools.

Fluent skills in English, other languages such as Mandarin is an added advantage.

Job Description & Requirements:

Daily Operation

• Responsible for implementing and maintaining a safe, cost efficient and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.
• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.
• Advise Masters/Chief Engineers and Ship Staff on

§ Cargo & tank/hold

§ Port operations

§ Anchoring & mooring operations

§ Technical/Engine room operations

§ Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system, monitor the status and act on overdue items.
• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.
• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)
• Liaise with Principals regarding Vessel safe operations.

Shipboard Inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report, is to be completed and left onboard. Following inspections needs to be conducted during these inspections
• Quarterly condition Report
• Deficiency list
• Prepare a Vessel Visit Executive Summary for each Shipboard attendance
• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.
• Prepare weekly, monthly, bi-annual, quarterly management reports, as agreed with each Principal, for the Fleet Group Manager’s approval.

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.
• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.
• Follow up on closure of deficiencies noted during inspections.
• Incident / Accident / Crisis Management & investigation
• Member of TSM Emergency Response Team.
• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.
• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.
• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.
• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.
• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.
• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.
• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.
• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and Monitoring.
• Evaluate & document Off- Hire records (Planned as well as unplanned).
• Stores Supply & Budget Planning.
• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.
• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.
• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.
• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.
• Approve invoices for payment.
• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.
• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.
• Arrange and follow up repairs and services.
• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.
• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.
• Prepare docking report.

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency or
• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

- Vessel Manager

• Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships
• A proven track record as Superintendent for a minimum of 1 year in a shore-based Shipping Company will have an advantage.
• Candidate who are deemed technically competent and without shore experience will be considered.

- Senior Vessel Manager

• Previous experience as Chief Engineer/ Master for a minimum of 8 months on relevant type of ships
• A proven track record as Superintendent for a minimum of 2 year in a shore-based Shipping Company will have an advantage.
• Candidate who are deemed technically competent will be considered

Overall Job Purpose

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with the OSM Thome, and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies.

KEY RESPONSIBILITIES AND DUTIES

Daily Operations

• Responsible for implementing and maintaining a safe, cost-effective and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.

• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.

• Advise Masters/Chief Engineers and Ship Staff on

· Cargo & tank/hold

· Port operations

· Anchoring & mooring operations

· Technical/Engine room operations

· Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system (BASSnet), monitor the status and act on overdue items.

• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.

• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)

• Liaise with Principals regarding Vessel safe operations.

Shipboard inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report is to be completed and left onboard. Following inspections needs to be conducted during these inspections

• Prepare a Vessel Visit Executive Summary for each Shipboard attendance

• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.

• Prepare weekly, monthly, bi-annual, quarterly management

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.

• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.

• Follow up on closure of deficiencies noted during inspections.

• Incident / Accident / Crisis Management & investigation

• Member of Emergency Response Team.

• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.

• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.

• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.

• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.

• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and

• Monitoring.

• Evaluate & document Off- Hire records (Planned as well as unplanned).

• Stores Supply & Budget Planning.

• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.

• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.

• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.

• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.

• Approve invoices for payment.

• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.

• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.

• Arrange and follow up repairs and services.

• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.

• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.

• Prepare docking report

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency

• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

· Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships

· Candidate who are deemed technically competent and without shore experience will be considered.

The Autobus - Singapore's Largest Craft Beer Taproom

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

We are looking for an Assistant Manager responsible for overseeing a team to ensure that assigned portfolios are completed and deliverables are met on time. This new role will need to guide and mentor junior and senior accountants, to develop their skills and ensure that quality service and advice are provided to our clients.

The Assistant Manager will be collaborating closely with internal and external key stakeholders to ensure smooth operations.

Below are the job responsibilities:

Client Relationship

• Manage clients’ relationship and communication with clients’ key personnel
• Responsible for client queries and other ad hoc requests from client
• Preparation of fee quotes and service agreements
• Other client relation assignments

Managerial Duties

• Guiding and mentoring junior and senior accountants
• Managing team to meet client deadlines
• Analysing sales variance and monitoring KPIs
• Other managerial tasks assignments

Accounting Services

• Consolidation of subsidiaries / application of equity method for associate companies
• Reviewing/ Maintaining full set of Accounts
• Reviewing/ Preparation of custom reporting packages based on client requirements
• Reviewing/ Preparation of statutory reports (Financial Statements and Notes to the accounts) in accordance with SFRS/IFRS
• Collaborate with auditors to ensure financial compliance and smooth operations
• Completion/review of XBRL for corporate secretarial team to file
• Cash management and payment review/ processing
• GST preparation/review and filing
• Other ad hoc assignments

Payroll Services

• Review / Preparation of clients’ payroll (including calculation of OT, allowances etc.)
• Payroll / CPF disbursement
• Review /Preparation of year-end IR8A forms
• Other payroll related assignments

Requirements:

• Degree in Accountancy
• Candidates with professional qualification such as ACCA/CA/CPA etc would be an added advantage
• Minimum of 5 years of experience in accounting and at least 2 years of supervisory role experience
• Candidates who have prior working experience in professional accounting firms would be an added advantage
• Good knowledge and understanding of Singapore requirements on accounting, GST and payroll
• Proficient in accounting software, Microsoft Office such as excel, etc.
• Good communication and interpersonal skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Ability to work independently with minimum supervision
• Meticulous with good accuracy and attention to detail
• Self-motivated, proactive, confident, enthusiastic and team player

Company Benefits:

• Quarterly townhall session & team bonding sessions with food and drinks provided
• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations
• Comprehensive group medical and hospitalization insurance benefits
• Hybrid working environment (work from home arrangement and staggered working hours)
• AWS and variable bonus

Role Objective:

This role works closely with the Head of HR to oversee a wide range of HR functions, ensuring the smooth and effective management of personnel processes and compliance with regulatory standards for SEA countries. Your diverse set of responsibilities will include payroll processing, recruitment, policy implementation, performance evaluations, employee engagement, records maintenance, and regulatory compliance.

Primary tasks are:

• Recruitment and selection - work with recruitment agencies
• Payroll processing and process NS and Child Care Claims - work with payroll partners
• Work pass renewal - work with vendor
• Onboarding and Offbording process
• New Hire Orientation
• Maintain employee records vis Bamboo
• Prepare contracts, HR letters, commission letters, etc
• Lead, and drive some HR programmes as directed
• Prepare annual insurance renewal
• Prepare office insurance renewal
• Prepare quarterly sales review exercise
• Prepare monthly reports

Requirements

• Bachelor's degree with at least 4 years of HR experience
• Good knowledge of local labor law
• Regional HR experience is an advantage
• Digitally-inclined

• Position: Microbiology Laboratory Manager
• Industry: Laboratory Specializing in Both Chemical & Microbiological Parameters
• Salary Up to $6,500 + Bonus
• Workings Day: 5 Days (Monday to Friday or Tuesday to Saturday)
• Shift Work: 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park (Woodlands & Admiralty Area)

Ideal Candidate:

1. Min 6 years working experience in ISO17025 laboratory

2. Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.

3. Fine with roster shift working days & working hours.

4. Basic salary capped at $6,500 basic

Qualifications:

• Educational Background in Bio / Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratory experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Responsibilities

• Develop the product and process flow and author relevant procedure manuals;
• Design the internal risk management and control framework;
• Communicate with the private banking units within the banking group, peer banks and external professional parties;
• Other relevant tasks assigned by the Department Head

Job Requirements

• More than 15 years of banking experience, including over 8 years in private banking;
• Familiar with other job functions such as relationship management, wealth management, wealth advisory and etc;
• Master Degree in Banking & Finance, Commerce or equivalent from a reputable university;
• Professional proficiency in Mandarin to handle Chinese clients and write HO report;
• Highly motivated team player with excellent communication and interpersonal skills.

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 40 countries worldwide.

The job holder is responsible for supporting the Group Head of Financial Crime in providing Subject Matter Expert (SME) support for all financial crime subjects (ABC, AML, Fraud and Economic Sanctions) to the group’s entities around the world. This also includes oversight and implementation of Group financial crime policies which ensure compliance with all legal and regulatory requirements. The job holder will join an international team acting as a local business partner in the Asia region.

YOUR ROLE AND RESPONSIBILITIES:

1.Strategy and Planning:

• Act as a business partner providing support and advice to regional and local management teams to deliver the Group’s strategy and minimum standards for sanctions and financial crime, as set out in the Group’s principles for business.
• Support the Group Head of Financial Crime in preparing materials for divisional and Group level governance, including the annual financial crime plan and quarterly updates against planned activities.
• Deliver high quality advice to the business in a practical and commercially focused way in relation to financial crime and money laundering and all relevant matters that reduce risk, resolve issues and maximise the opportunity for the Local Entity to deliver on its goals
• Analyse and interpret issues in a timely fashion and advise the business how best to take account of them in its operations

2.People Management/Personal Development:

• Actively undertake personal development to ensure up to date knowledge and understanding of best practice
• Manage personal workload proactively and support both the central Financial Crime team and key stakeholders in the business in meeting agreed deadlines
• Encourage essential behaviours and maintain a high level of personal and professional confidence

3.Policy, Process and Procedures:

• Act as business partner to regional and local management delivering and advising on Groupwide initiatives
• Assist in collating MI on the design and delivery of Groupwide initiatives to report progress to the Group’s risk committee
• Support the preparation and annual review cycle of Groupwide policies related to Financial Crime
• Perform second line led assessments of financial crime arrangements at a local and regional level, including preparing recommendations for improvement where appropriate
• Assist local management in addressing financial crime related second line of defence or third line of defence findings
• Support internal record-keeping and filing internal and external reports where appropriate/necessary
• Receive and evaluate internal reports of suspicious transactions or financial crime related alerts and, where necessary, to make the required internal notifications to senior management and make external reports to the National Crime Agency (NCA) or other relevant bodies

4.Environment, Customer Focus and Relationships:

• Build and maintain close links with peers, key internal and external stakeholders, working with the business and other functions to share information, identify risks and deliver business growth
• Liaise with external auditors as required
• Solicit advice and guidance, when appropriate, from the Board or external sources (e.g. legal advice)
• Share information that could be beneficial to Local Entities, Regions or Group
• Remain aware of external, industry, legal and regulatory developments etc. to ensure practices and outputs are of a sufficiently high standard
• Conduct regular external analysis and attend external forums etc. to remain aware of industry developments and ensure practices and outputs are in line with best practice

5.Technical:

• Manage assigned projects and contribute to other projects as required
• Respond appropriately to urgent issues as they arise
• Support the Group head of Financial Crime in identifying trends and Group requirements for financial crime advice and guidance
• Review internal controls and ensure they are adequate, implementing improvements as required
• Contribute to action plans and defining controls for identified risks and bring the business on board to any changes being implemented
• Support in preparing reports to the Audit and Board/Exec Committees, collating information, interpreting findings and providing detailed analysis where necessary
• Ensure transactional activity and corporate actions are processed in a timely and accurate manner
• Management, delivery and oversight of the group’s financial crime training for management and staff in order to ensure compliance with regulatory requirements, including bespoke training for higher risk areas/countries
• Undertake and regularly refresh a group wide risk assessment on financial crime
• The production, distribution, assessment, review of (and thereafter oversight that the group entities are acting on accordance with) policies in relation to Financial crime to ensure that the groups systems and controls are in full compliance with regulatory requirements

OUR IDEAL CANDIDATE WILL BE:

• Minimum 6 years experience in similar roles either in practice or in industry
• An excellent understanding of UK AML regulations and the knowledge and understanding of how to file a Suspicious Activity Report (SAR)
• Expertise in assessing money-laundering risk
• Track record of promoting risk management, compliance and good corporate governance
• Managerial experience preferable
• Track record of delivery results both in routine and project mode, and managing priorities to meet deadlines
• Ability to deliver and understand complex management information
• Proven leadership skills with demonstrable evidence of creating and leading in a high performance working culture

YOUR BENEFITS AND SALARY:

• Commensurate with qualification and experience
• Working in a collaborative environment with excellent learning opportunities

If you think we are the right fit for you and you are the talent we should be grooming, please send in your CV (include notice period, last drawn salary, any AWS entitlement) to impress us. We will call you for an interview.

• Develop and deliver lounge operations to budget 
• Continually grow customer satisfaction ratings
• Continual development of service culture programs
• Protect lounges under our care
• Oversee recruitment and retention of key talent within the department
• Ensure that interactions with our guests (internal or external) are positive, productive and professional

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

• Primarily responsible for projects delivery in Singapore, support the South Asia Consulting Delivery team in providing pre–sales support, planning, scheduling, monitoring and directing projects on agreed client requirements and to deliver expected Teradata business results
• Manages Teradata employees and third-party contractors to ensure projects meet established time, cost, technical and quality objectives.
• Own the project/s assigned from pre – contract sales process and will manage them through complete closeout. You will ensure that right software implementation approach is followed. In addition to project management, managing the project financials, timely invoicing and collections will also be part of your responsibility.

Who You’ll Work With

• The Consulting Delivery team consists of four (4) other team members that are individually situated in Singapore, Pakistan and Taiwan.
• Participate in scoping, planning, cost estimating, pricing of consulting projects, statement of work development and risk assessment, including but not limited to defining goals and objectives, identifying and documenting client requirements, resource requirements, project budget, project risks, and the translation of the client’s business requirements into specific deliverables while fostering relationships amongst stakeholders with clear communications and expectation management.
• The position reports to our Project Lead based in India.

What Makes You a Qualified Candidate

• Proven experience record of minimum 15 years demonstrating the ability to manage successful project deliveries including strategic planning, budget/cost management (P&L), risk management and change management.
• At least 2 years of experience in managing Data warehouse, Business intelligence, Cloud Migration, Application and Analytics projects.
• Good understanding of CMMi and ITIL frameworks along with at least one of the certifications for PMP, Agile, Six sigma, Prince2
• Proven experience in managing large multi-national, multi-cultural teams across geographies on projects
• Solid understanding of agile and devops, preferably in data analytics area.

What You’ll Bring

• Working industry knowledge along Government, Telecommunications, Financial Services, Aviation, Manufacturing or Retail industries is a plus
• Ability to work within multiple time zones and diverse cultures
• Experience of working and managing virtual teams including customer management
• Strong verbal, written and presentation skills
• Ability to guide the activities of an individual, group, or team toward a desired result or outcome. Drive consensus and team ownership of decisions.
• Customer centricity with an ability to work in large teams.
• Strong verbal, written and presentation skills

*Ability to travel in Asia depending on projects assigned.

We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update knowledge articles.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.