What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform

• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging

• Maintain standardized data definitions and globally streamlined data entry procedures

• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

Responsibilities

• Business partnering with clinical departments in providing financial insights and strategic guidance to support business decisions.
• Review proposed pricing of new and existing services in relation to costs of these services and market comparison.
• Co-ordinate fee revision proposals with clinical departments and submit the requisite impact analysis reports for consideration.
• Prepare and analyse department financial report on a timely basis.
• Support the hospital’s annual budget exercise in respect to the projection of patient revenue and subvention income.
• Review net present value analysis for new investments for replacement or expansion.
• Liaise on ad-hoc data and analysis requests and clarification.

Requirements

• Degree in Finance, Accounting, Economics or a related field. CA Singapore is a plus.
• At least 2 years of working experience in finance or accounting field.
• Proficient in the use of MS Excel, Data Visualization tools (e.g. Tableau, Power BI);
• Strong analytical skills a must; with an ability to apply business logic to financial plans.
• Possess strong problem solving and critical thinking skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24918.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

We are looking for a motivated and detail-oriented Customer Service Representative/Exec with a strong knowledge of Crypto to join our expanding team. As a senior team member, you will not only be the voice of Independent Reserve, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction, but you will also serve as the escalation point for more complex customer issues. Your experience and skill in this field will allow you to resolve escalated issues effectively or direct them to higher-level management as needed.

The ideal candidate will have a solutions-driven and critical thinking mindset who is genuinely delighted to help customers.

Based in our Singapore office, you will support customers across Singapore, Australia, and the APAC region on a full-time basis. Reporting to the COO in Singapore, you’ll collaborate closely with teams across the business, including the OTC Desk, KYC, Compliance, and Sales.

Important Note: To ensure you’re fully equipped for this role, you will participate in a comprehensive three-month training program in Sydney, Australia. Independent Reserve will cover all travel and accommodation expenses during this period, allowing you to immerse yourself in our operations, learn directly from our Australian team, and build valuable connections with key stakeholders.

An integral role with plenty of growth and development opportunities, some of the key responsibilities will include:

• Responding to customer queries or concerns by email or phone, in a professional and timely manner.
• Serving as an escalation point for more complex customer issues and using your judgement to determine when matters require senior management’s involvement.
• Effectively and empathetically engaging with customers to identify needs and resolve concerns, including the appropriate handling of customers in vulnerable circumstances.
• Diagnosing and troubleshooting customer technical issues, including issues with devices, account access, login difficulties, and transaction errors.
• Identifying and reporting any customer request or account irregularities and proactively communicating with customers to understand their objectives and provide solutions.
• Collaborating with sales to assist with onboarding and gain a thorough understanding of the client's expectations and requirements.
• Collaborating with the KYC team to facilitate and assist with the client verification process.
• Maintaining accurate records of customer interactions and providing the business with valuable feedback and insights to improve our service.
• Staying up to date with industry trends and company policies to provide current and accurate information to customers.
• Staying up to date with regulatory training from Compliance and KYC.

Key Requirements

• Ideally 5+ years of customer service or customer support experience; previous experience in crypto or Fintech is advantageous but not essential.
• Knowledge of Bitcoin and other cryptocurrencies.
• Bi-lingual in Mandarin and English.
• General technical proficiency and familiarity with different operating systems, devices and security protocols such as 2FA.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritise and handle multiple customer queries or issues simultaneously without sacrificing the quality of service.
• Comfortable working with Google Suite, Slack, and quick to adapt to new systems.
  Ability to communicate with customers at both a technical and non-technical level.
  Proven ability to find solutions and defuse difficult situations with customers.
• Experience working in a customer-centric and dynamic environment.

Other skills and experience which would be ideal:

Familiarity with the mechanics of cryptocurrency trading as well as a solid understanding of blockchain technology, including how transactions work, types of wallets, etc.

Experience/knowledge of KYC and AML/CTF protocols.

About Independent Reserve

Founded in 2013, Independent Reserve is one of Australia’s most secure and trusted cryptocurrency exchanges, with a mission to transform digital asset technology into secure, regulated financial services.

With over 300,000 customers in Australia, New Zealand, and Singapore, we provide services like Bitcoin and Ethereum trading, an OTC desk, AutoTrader, API connectivity, and world-class security.

In 2021, Independent Reserve became the first cryptocurrency exchange in Singapore to receive a PSA license from MAS, standing out among 170 global competitors.

As we continue to grow, we’re looking for talented individuals to join our team and be part of our exciting journey in the cryptocurrency space.

This an in-office role so please do not apply if you are looking for a remote or hybrid role.

Key Responsibilities:

• Oversee and plan cash flow activities, ensuring timely management of incoming and outgoing funds.
• Track loan schedules, manage credit facility drawdowns and repayments, and ensure compliance with financing agreements.
• Collaborate with internal teams on trade finance operations, including Letters of Credit, Bank Guarantees, and payment-related processes.
• Conduct multi-currency bank reconciliations and support banking inquiries, including KYC processes.
• Assist in managing banking relationships and financing activities.

Requirements:

• Minimum 1-3 years of relevant experience and Diploma/ Degree in Accountancy/ Finance/ Business
• Recent Graduates with relevant finance internships are welcome to apply
• Proficient in Microsoft Office applications
• Diligent, proactive and an eye for detail
• Good interpersonal and communication skills
• Able to multitask and work independently
• Exposure to commodity financing is an added advantage

Please contact Brendan Low or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

Portfolio Reporting and Managment:

• Performance Management reporting
• Cash Flow reporting & Management
• Produce comprehensive reports on investment performances, risk metrics and compliance for stakeholders
• Cash & Security Position Reconciliation
• Support Investment Management activities via deal due diligence and tracking market trends.
• Regularly generate analytics reports on various performance

Oversight of Portfolio Management System (Bloomberg):

• System Management: Assist the investment analyst in managing and maintaining the management system, ensuring data processing accuracy and efficiency.
• Technical Support: Collaborate with relevant teams to troubleshoot and resolve technical issues related to the portfolio management system.

Qualifications:

• Bachelor’s degree in Finance & Accounts from NUS / NTU /SMU etc is required.
• 1-2years of internship/ Full time experience in Finance/ Investment Operations roles, ideally with exposure to financial management
• High Calibre freshers are welcome to apply
• Strong understanding of accounting standards, general corporate law, financial principles, and regulatory requirements.
• Ability to multitask, prioritize and manage complex projects effectively
• Proficiency in financial analysis tools, accounting software, Bloomberg and Microsoft office suite.
• Organizational Skills: Strong organizational and time management skills are necessary to handle multiple tasks, meet deadlines, and prioritize work effectively in a fast-paced investment operations environment
• Problem-Solving Skills: The ability to identify operational inefficiencies, develop solutions, and implement process improvements is crucial for optimizing investment operations and enhancing efficiency.
• Self-motivated, hands-on, takes initiative and be able to work independently.

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the HR Executive is to provide support to the Group Human Resource Team and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, friendly, approachable, people management skill, good team player, meticulous and detail oriented.

Job Responsibilities

• Manage employment administration such as preparing of employment contracts, HR letters, etc
• Organise confirmation and performance management review
• Manage employee's leave, claims and attendance administration
• Liaise with insurance agents on Foreign Medical Insurance, Work Injury Compensation Insurance, entity insurance and insurance claims if any
• Process monthly payroll (2 pay run cycles), submission of CPF, submission of annual employment income tax, etc and ensure statutory compliance
• Update statutory information with the relevant government authorities and submit government claims as and when required
• Conduct meaningful employee engagement and communications including HR dialogues
• Participate and support ongoing employee welfare activities and Company events
• Prepare monthly HR reports as required
• Document processes
• Manage employee’s exit process
• Perform other HR-related, general administration duties and other duties as assigned

Job Requirements

• Diploma/ Degree in Human Resource or Business Management
• Minimum 3 years of HR Generalist and payroll experience
• Experience working in a Hospitality or F&B industry is advantageous
• Good understanding of HR practices including Employment Act
• Proficiency in Microsoft Office applications
• Good disposition, interpersonal, meticulous and detail oriented
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Controlling company costs and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Must have extensive experience in managing accounts (Xiaohongshu, TikTok, and Instagram) on self-media platforms. Familiarity with platform rules and algorithms is essential.
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Capable of assembling an efficient self-media operations team.
• Good communication skills in English and Mandarin to liaise with our China HQ team.

about the company

Our Client is a global bank with a far-reaching international network. The company prides themselves on providing an extensive and comprehensive range of products and financial services to customers worldwide.

about the job

• Oversee, monitor, and support daily operations related to cash payment processing for derivatives and equities clearing as well as Treasury activities.
• Perform reconciliations and ensure proper balancing for Nostro accounts and counterparties.
• Partner with relevant stakeholders to resolve discrepancies and exceptions, identifying root causes of issues.
• Propose and identify opportunities to automate key processes.

skills and experience required

• Min. Bachelor Degree in Banking & Finance or relevant discipline
• > 3 years of experience in similar capacity
• Possesses strong knowledge of local regulations, analytical skills and a keen eye for data and process management.
• Demonstrates problem-solving abilities, identifies automation opportunities and seeks continuous improvement in workflow and professional skills.

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Responsibilities:

-Liaise with internal employees and customers on transportation/delivery arrangements

-Handling of import & export documentation for custom clearance and preparing the necessary documents.

-Liaise and follow-up with airline carriers/ forwarders / carriers for shipment / delivery status.

-Support any other duties as required in the department.

Requirements:

-Minimum Degree in Business Administration/Internationa Business or equivalent

-The candidate will be required to travel internationally as part of their job responsibilities

-Flexibility with travel schedules and availability is essential.

-The role involves regular communication (e.g., meetings, negotiations, emails) with teams or clients globally

About CapBridge

A member of private markets ecosystem CapBridge Financial, 1X is the first MAS-regulated private securities exchange in Singapore and widely regarded as the third board in the global financial centre.

Built on the blockchain, 1X is a “light-touch” and cost-effective private listing venue designed for family businesses, as well as growth and pre-IPO companies. The exchange provides companies with market-oriented solutions such as direct private listings and employee share trading.

With a 1X listing, founders, owners, and growth stage companies can achieve partial exits and tradability in private shares while retaining flexibility and control. Private investors on 1X can freely and securely trade in and out of their positions to achieve liquidity anytime, anywhere.

For more information, visit https://www.1x.exchange

Key Responsibilities:

• Assist Business Development, Custody Operations and 1X Operations team with daily tasks and activities
• Coordinate communication between the sales team and other departments such as marketing and operations
• Maintain organized records of sales activities, transactions, and correspondence
• Assist with the preparation and delivery of sales materials and product information to clients
• Assist in new partnerships and databases to expand client and product outreach
• Conduct research on market trends, competitors, and potential customers
• Provide insights and recommendations based on research findings to support sales strategies
• Work with the KYC team on facilitation of the onboarding process
• Assist in coordinating with issuers, partners, and internal stakeholders to ensure smooth listing and onboarding process
• Assist with the preparation of all customer journey workflow and documentation
• Collaborate closely with the marketing team to align and coordinate sales initiatives
• Handle administrative tasks such as scheduling meetings, managing calendars, and organizing files
• Assisting in identifying areas for process improvement and efficiency gains

Requirements

• Bachelor’s degree in Economics, Finance, Accounting or Engineering
• Excellent interpersonal and communication skills
• Works well in a team and across other teams
• Self-motivated and driven
• Strong IT and analytical skills for problem-solving
• Experience in sales support, portfolio management, investor relations or growth investing in Finance Industry is preferred

• Responsible for daily applications check and monthly grant disbursements for various national schemes to ensure timely and accurate payouts
• Detect data anomaly, manage system issues and follow up on resolution
• Ensure compliance and update of the Operational Framework and Implementation document to support a robust grant governance
• Manage budget and monitor funds movement of various national schemes
• Support internal and external audit compliances
• Support continuous processes and operation enhancement through digitalization
• Perform in-depth analysis of data for various business domains to drive business decisions

Job Requirements:

• Degree in Accountancy, Business or Statistics, with at least 1 year of relevant experience in finance and/or audit areas
• Committed, meticulous, team player with good communication skills
• High integrity, able to multi-task and work efficiently in a fast-paced environment
• Good in Microsoft Excel and comfortable with voluminous transactions

5 days, 9am-6pm

Salary: $4000 -$5000

Location: The Centrepoint (Orchard), requires traveling to site too

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

Disney Consumer Products (DCP) is the division of Disney Experiences that brings beloved brands and franchises into the daily lives of families and fans through products – from toys to t-shirts, apps, books, console games and more – and experiences that can be found around the world, including on the Disney Store e-commerce platform and at Disney Parks, local and international retailers, as well as Disney Store locations globally. The business is home to world-class teams of product, licensing and retail experts, artists and storytellers, and technologists who inspire imaginations around the world.

The Assistant Manager, Operations will play a pivotal role in the success of Disney Stores APAC by driving operational efficiency and effectiveness. This position will oversee the management of 3PL Warehouses and the Last Mile function across the broader APAC region, ensuring seamless execution of logistics and fulfillment processes

Responsibilities:

Operations

Vendor Management

• Define and monitor SLAs for third-party vendors, including DCs and Last Mile providers.
• Ensure flawless execution of SLAs, guaranteeing accurate and timely fulfillment of Disney Store orders.

Warehouse Operations

• Manage the local 3PL relationship, supervising warehouse activities to ensure safe and efficient operations, covering stock receiving, putaway, replenishment, picking, packing, dispatch, and returns.
• Plan and oversee daily workflows, resource allocation, and warehouse capacity to meet operational targets.

Logistics and Inventory Management

• Collaborate with Buying, Product, and Marketing teams to ensure timely goods receipt for new product launches and promotions.
• Partner with 3PL to optimize inventory control systems, conduct cycle counts, and manage stock categorization (slow, medium, fast-moving items) for space optimization.
• Conduct audits, physical inventory checks, and quality control measures to maintain accuracy and meet quality criteria.

Process Improvement

• Lead initiatives with 3PL and Last Mile Providers to achieve cost optimization and enhance service quality.
• Support operational reporting/scorecards to track performance and identify improvement opportunities.

Administrative Support

• Manage procurement, purchase orders, and consumables to support smooth operations.
• Validate vendor billing accuracy and process payments promptly.
• Maintain up-to-date Vendor Manuals and Standard Operating Procedures (SOPs).

Compliance and Safety

• Ensure operations adhere to statutory requirements and company policies, maintaining a safe, clean, and healthy work environment.

​Collaboration

• Communicate effectively at all levels internally and externally.
• Partner with Buying, Planning, and Sourcing teams to optimize inventory flow and address guest or 3PL product quality concerns.
• Work with Digital and Guest Service teams to enhance guest experiences, including recommendations for checkout, returns, and complaint resolution.
• Collaborate with Marketing to implement packaging, delivery standards, and promotional initiatives that exceed guest expectations.
• Work with Global Operations on inventory balancing and variance investigations.
• Influence stakeholders to improve inventory turnover and resolve aged or excess inventory issues.

Drive Commercial Outcomes

• Efficiently manage end-to-end operations of Singapore and Australia DCs, including shipment receipts, order scheduling, picking, inventory, fulfillment, and returns.
• Benchmark externally and optimize vendor negotiations, contracts, and performance with support from Procurement and Legal teams.
• Track and analyze operational data to identify opportunities and implement solutions with internal and external stakeholders.

Requirements:

• Minimum 3 years of experience in warehouse/inventory management or a similar role, preferably in eCommerce, omnichannel, or FMCG sectors.
• Knowledgeable in logistics, including carriers, shipping policies, and procedures.
• Experienced in setting up distribution centers, inventory management systems, and logistics workflows.
• Background in project management within an omnichannel or FMCG environment.
• Skilled in interpreting policies and procedures, providing implementation guidance, and identifying improvement areas.
• Proven ability to manage multiple tasks and pivot priorities under tight deadlines.
• Highly adaptable, proactive, and a self-starter who thrives in a fast-paced environment.
• Strong interpersonal, communication, critical thinking, and problem-solving skills.
• Demonstrates ownership, accountability, and innovative problem-solving capabilities.
• Effective collaborator in dynamic and evolving settings.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Manage documentation of new incorporations and new fund establishments; support ongoing company and fund maintenance; review subscription and redemption agreements and maintain books & records for companies & funds; manage fund subscription and redemption; manage Board and Investment Committee meetings, minutes, and resolutions; annual corporate secretarial updates.
• Maintain accounts with banks and brokerages, including opening accounts, responding to bank queries, and preparing regular reviews.
• Oversee IT providers to implement security features and back-ups, and maintain websites.
• Manage purchase and sale of real assets, maintain inventory lists, and manage valuations.
• Manage new client onboarding and existing client reviews of KYC/AML/CFT/SOW/SOF; review transactional flows based on risk level and assessment.
• Prepare and submit regular reports to regulators (e.g. MAS, CIMA, BVIFSC) and authorities (e.g. CRS, FACTA, ES).
• Develop, maintain, update, and ensure adherence to a comprehensive risk management framework that integrates regulatory requirements, internal policies, and industry best practices.
• Continuously monitor and analyze regulatory updates, assess potential risks, and implement proactive strategies to ensure operational resilience and excellence.

Requirements:

• Experience in the operational administration of companies
• Minimum 5+ years of working experience in Administration and Operations.
• Prior experience in Compliance and Internal Audit is a huge plus.
• Proactively anticipate, troubleshoot, overcome, and/or escalate client and product needs/issues
• High sense of urgency and good time management to prioritize tasks

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are a distributor of Spirits for cocktails and we are looking for an Operations Associate to join our growing team! The successful hire’s responsibilities include, invoicing, responding to emails, planning delivery schedules and more! Our goal is to increase efficiency, profitability and overall customer satisfaction. Great working environment and growth prospects.

About you

You have a love for helping people and the organisation while looking to join an amazing team. You get a lot of satisfaction from finding solutions and enjoy human connections. You are responsible, hold yourself accountable, and possess the ability to speak to anyone to provide the best customer experience. You love to roll up your sleeves and pitch in.

Job description

• Processing orders, invoicing, handling of all export, and delivery scheduling
• Handling E-Commerce platforms and order management
• Inventory management (Stock management, adjustment, etc)
• Filing and archiving of documents and invoices
• To provide great customer service
• Replying to client queries and requests (emails and phone calls)
• To communicate and cooperate with superiors and coworkers
• To report any discrepancies
• Pitch in with picking, packing of orders
• To assist and participate in annual stocktake
• All related task and duties assigned by the management

Requirements

• High level of integrity and responsibility
• Independent and self-motivated individual with positive attitude
• Able to work well under pressure and a good team player
• Able to work in a fast-paced environment

Compensation and Benefits

• Unlimited career opportunities and growth potential within a thriving and growing group across APAC
• Attractive base salary
• Work with an amazing team of passionate people
• Generous annual leave package
• Medical insurance coverage
• Four-week paid sabbatical after 5 years of service in the company

Working hours:

Mon – Fri: 8am – 5pm

EA 15C7529

EAP R22106118

Responsibilities:

Strategy and Planning

• Assist CSM/ASM to manage the branches and provide guidance to branch operations and service network.
• Exceptional time management, communication and excellent customer service skills.
• Responsible for all AML/CFT, risk management, compliance and audit matters as a Customer Service Executive (“CSE”) targeting a Good/Satisfactory rating.
• Ensure Branch operations quality, customers’ satisfaction and service excellence at all touchpoints.
• Ensure Key Performance Indication (“KPI”) & Key service index set by the bank are met (eg 90% of customer served with 5-10mins).

Business Performance and Management

• Perform daily banking transactions at the branch, including teller duties accurately and efficiently. Manage the cash activities at the branch.
• Attend to all customer enquiries on banking products and service promptly.
• Be customer obsessed and deliver excellent customer banking experience.
• Handles clerical and administrative duties.
• Adhere to regulations, Internal Policies and Procedures, Customer Service User Guides and SOP of the Bank.
• Keeping a clean desk policy and professional appearance.
• Be professional in engaging customers and always be courteous (i.e. Greet, Service/Smile & Thank you!).
• Handle currency, transactions and confidential information in a responsible manner. Maintaining and balancing cash drawers and reconciling discrepancy.
• Inform customers about bank products and services.
• To undertake any other duties which may be assigned by the Head of Department & supervisors from time to time.
• Perform the needed security checks e.g. keeping a look out for counterfeit, validate customers’ identities/signatures. If staff has detected any fraud, to follow the Bank’s protocol.
• Complete required daily tasks e.g. checking of advices/vouchers and balancing cash position.

People Management

• Monitors branch service, provide coaching and supervision to Officers to achieve standards set by the bank. Maintain department discipline and morale so that the department staff functions as a team.
• Ensure staff are dressed professionally and branch premise is well kept and clean.
• To attend relevant courses for upskilling.

Compliance

• Comply with regulatory requirements, internal P & P, CSUGs & SOP.
• Adhere to Governance, Risk Management and Compliance standards to achieve operational excellence.

Requirements:

Qualifications

• Minimally a Diploma holder

Professional Qualification and/or Regulatory, Licensing Requirements

• Proficient in relevant computer applications
• Knowledge of customer service principles and practices
• Knowledge on basic Retail Banking products and services

Relevant Work Experience

• At least 1 year of tellering and/or branch banking experience

Technical/Functional Skills

• At least 1 year of tellering and/or branch banking experience
• Organizational skills
• Knowledge of proper cash handling procedures
• Attention to detail
• Strong mathematical skills

Personal Skills (Soft Competencies)

• Service-oriented
• Strong Communication skills
• Customer service oriented
• Team Player
• Meticulous
• Interpersonal skills

We are seeking a highly quantitative, process and detail-oriented Program Manager to join the central team of our APAC Sales Strategic Planning & Operations (SSPO) Team. The mission of the APAC SSPO team is to maximize business performance by being the objective, trusted partner to the sales organization – through strategic planning, driving critical projects in partnership with cross functional teams and operational excellence. The successful candidate will be part of the central APAC SSPO team. The central team covers reporting, planning and operational processes and works with the broader APAC SSPO team and other cross functional teams to drive implementation of strategic decisions. The candidate is expected to combine strategic and operational planning, analysis and decision-making skills with highly analytical insights. Stakeholder management and communication skills are necessary. The candidate is expected to work well independently and in collaboration and be comfortable with working in a fast-paced, dynamic environment.

Responsibilities

• Support management in strategic, business and operational planning. Support key leadership meetings and offsites, facilitate leadership alignment on key issues and opportunities
• Identify, scope and deliver critical projects and initiatives, partnering with cross-functional teams across the organization
• Drive efficient processes (e.g. KPIs, revenue reporting, annual planning process, quota setting, portfolio selection, revenue reporting, opex & headcount) as well as other sales processes to support the broader APAC SSPO team
• Collaborate closely with sister teams and XFN SSPO to scale best practices and drive alignment with global processes
• Conduct revenue analysis to identify trends and factors of growth. Monitor forecasts and benchmark performance while understanding the sources of deviation. Consolidate and present insights to APAC leadership
• Lead APAC wide projects and/or implement the program framework for global initiatives for local implementation
• Autonomously handle ad-hoc requests from the business

Minimum Qualifications

• Bachelor's degree in a business, marketing, analytical or related field (e.g. Business, Marketing, Engineering, Mathematics, Statistics, or Economics)
• 7+ years of experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, private equity) or similar tech company
• Distinctive problem solving and analytical skills, ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience leading and influencing stakeholders at all levels of an organization. Design, lead and execute analysis and effectively communicate insights
• Proficiency with SQL and experience extracting data from large / complex databases
• Strong communication & presentation skills

Preferred Qualifications

• Experience in data visualizations and building scalable reporting tools
• Experience in the digital media industry. Understanding of organizational dynamics, operating experience with large and complex organizations

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

We are looking for a Middle/Back Office Operations Associate Director with OTC Derivative product knowledge for our Singapore office.

Responsibilities Include:

• Coordinating overall work plan for US client service group operations staff, which includes managing and monitoring work in progress

• Working closely with India operations managers to ensure that both locations are aligned at all times

• Providing coaching, training and leadership as necessary to the client service team

• Performing regular review of MIS to monitor breaks and perform root cause analysis.

• Acting as liaison between client and prime brokers and counterparts to facilitate break resolution when required

• Contributing to internal project initiatives regarding new product development, testing and implementation

• Overall client satisfaction including acting as the senior client relationship manager, ensuring there is a good dialogue between client and team and clients are kept abreast of internal changes and new initiatives

• Working closely with the Implementations department to ensure all new clients operations capabilities (setups, reorgs, conversions) are launched successfully and in a timely manner

• Providing technical operations/industry knowledge to clients

• Day to day interaction with other departments to prevent/resolve issues

• Producing and collating management information statistics

Skills and Knowledge Desired:

• Bachelors degree in business/finance or related discipline

• 5+ years experience in Accounting or Back Office Operations working for a Prime Broker, Administrator, Hedge Fund, Mutual Fund, Investment Advisor or Financial/Retirement Planner

• Prior experience with Equities, Fixed Income, Futures, FX, and Options a must

• Prior experience with Credit, Interest and Equity Derivatives a must

• Solid knowledge of corporate actions

• Middle/Back office experience covering trade settlements, fail control, cash, position and trade reconciliation, and client servicing

• Prior supervisory experience

• Ability to delegate effectively

• Advanced MS Excel knowledge

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

Partnering with a reputable bank, we are currently sourcing for an AML Operations Lead at an SVP level for their retail banking business. The incumbent will be tasked to ensure operational effectiveness and control within the AML function.

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​RESPONSIBILITIES:

• The incumbent will be responsible in continuously evaluates current processes to identify opportunities for improving effectiveness and efficiency, ensuring clear communication and successful execution of strategies.
• You will take the lead in working with key stakeholders to develop a clear vision and long-term strategy that proactively responds to industry, company, and regulatory changes.

​

REQUIREMENTS:

To be qualified for this position,

• Strong experience in driving operational excellence and managing banking operations
• Min. 10 years experience in anti-money laundering and banking operations
• Strong domain knowledge in AML and Sanctions (other Fin. Crime risks are a plus)
• Strong knowledge of the latest financial crime investigation processes and methods

​

Please contact Xuan Kwok at +65 6950 0354 or [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1433611

Only successful candidates will be notified.

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities:

The incumbent will

• Perform daily reconciliations to balance our cash and positions against prime brokers.
• Process the incoming corporate actions events to reflect correctly for our clients and clearer accounts
• Handle our cash collateral management processes with our prime brokers per ISDA/CSA. Ensure we meet the regulatory requirements for our Segregated funds.
• Manage, supervise and monitoring smooth flow of daily transactions. Investigate and respond any enquiries from clients, external parties and other internal departments
• Constantly improving and reviewing our workflows efficiency.
• Ensure accuracy and stay meticulous in daily processing of records and updates.
• Ensure clear communication to internal/external customers’ queries
• To take immediate ownership and respond accordingly should there be any complaints. To quickly escalate to Superior for review and rectifications.
• Monitoring and reviewing of daily exceptional reports
• Provide constructive feedback and suggestion to increase productivity and efficiency
• Support and assists Superiors on daily issues
• Work closely with other departments

Job Requirements

• To thrive and be successful in this role, you must have / be:
• Bachelor’s degree holder.
• A dynamic and spontaneous individual who is passionate about Trading lifecycle-operational support.
• 2-3 years working experiences in Financial Markets Operations, preferably in OTC Derivatives.
• Meticulous and with good organizational and analytical skills
• Ability to work independently and display strong initiative and resourceful
• Team player with good interpersonal, written and verbal communications skills
• Well verse with Microsoft Office, specifically in Excel
• Process-oriented and able to work well under pressure in a fast-paced environment.
• Must be flexible to work early hours or after hours due to need to have cover post trade processing cycle

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996