• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description Summary

Responsible for the accounting and valuation for complex investments, which may include complex derivative, fixed income, and international financial products. Leader of primarily technical, skilled, or professional staff working on issues or projects of a moderate scope that require independent judgement guided by established policies, processes, and procedures. Actively engages in the work of the team to resolve escalated issues and meet schedules. Administers company policies and provides direction and guidance to team members on daily work, sometimes through team leads. Recommends new procedures and changes to policies to meet department goals. Minimally requires a Master's degree and 1 year of related experience, Bachelor's degree and 3 years of related experience, or high school degree and 5 years of related experience.

Job Description

The Associate Manager is responsible for reviewing day-to-day accounting activities including, calculation of daily/monthly NAV (Net Asset Value), compiling standard financial statements, and analysis of regular fund income/expense accrual for assigned funds or those performed by the team. Also ensuring that the NAVs are accurately reported on a timely basis within tight deadlines, and ensure strong internal controls are maintained in accordance with financial policies

Accountabilities

- Daily Accounting

• Handle accounting for assigned moderate to complex funds, including review of daily price control checks, P&L reasonableness, inter system reconciliations, ensuring that reconciling items are investigated and resolved, or escalated in a timely manner.
• Ensure controls are in place and accounts are accurate daily, providing clear and accurate management information to support decision-making.

- Month End Tasks

• Fully reconcile the month end trial balance to independent support for the assigned moderate to complex funds.
• Prepare month end balance sheet reconciliation (“ME pack”) fully supported with source documentation.
• Provide insightful commentary for balance sheet and P&L movements.
• Ensure balance sheet is reported in accordance with relevant accounting standards, Investment Company Audit Guide, and accounting policies as appropriate.
• Review investors allocations and fees calculation

- Price Products

• Daily and monthly product pricing for assigned funds.
• Understanding the pricing methodology and valuation models for applicable products in sufficient detail to be able to ensure absolute accuracy.

- Other responsibilities

• Prepare yearend audit financial statements and audit packs
• Answer ad hoc questions from various groups including auditors (internal and external), and the global peer group.
• Work with portfolio manager and traders for the assigned fund to improve knowledge of financial products and trading strategies.
• New business onboarding such as fund documentation review, drafting of operating memorandum & pricing policy, trade interface development and systems setup
• Provide adequate coaching and guidance to team members. Keep abreast of all alternative investment industry developments and drive any procedural or technology enhancements accordingly
• Assist Managers on projects such as process improvement, query follow up and issue resolution
• Work with team members in Operations, Investor Services function as necessary.

Requirement

• University degree in finance/accounting or commensurate experience
• 4 - 6 years of relevant experience in the financial industry
• Strong analytical skills and business acumen
• Strong organizational skills and attention to detail
• Strong verbal and written communication skills
• Strong dispute resolution and effective problem-solving skills
• Proven teamwork skills: able to recognize where you can help the team complete all daily and monthly tasks.
• Demonstrated customer service and continuous improvement focus
• Knowledge of US GAAP and IFRS
• Experience in audit and financial statements preparation desired
• Audit/Control Minded
• Ability to work in changing, fast-paced work environment
• Experience with hedge fund and private equity accounting preferred
• Experience with Advent Geneva preferred

Company Overview:

EV-Search is a leading executive search firm dedicated to providing exceptional talent solutions to our clients across various industries. With a focus on delivering high-quality executive search services, we strive to match top-tier candidates with our clients' strategic needs.

Position Overview:

As a Business Development Executive/ Manager for our Executive Search division, you will play a pivotal role in driving the growth and expansion of our client base. Leveraging your strong sales acumen and industry expertise, you will identify and cultivate relationships with potential clients, ultimately contributing to the overall success and profitability of the firm.

Key Responsibilities:

Client Acquisition and Relationship Management:

· Identify and target potential clients in alignment with the firm's strategic objectives.

· Build and nurture relationships with key stakeholders, including C-suite executives and HR leaders.

· Understand clients' talent needs and provide tailored solutions to meet their executive search requirements.

· Serve as the primary point of contact for client inquiries and ensure exceptional client satisfaction throughout the engagement lifecycle.

Business Development Strategy:

· Develop and implement a comprehensive business development strategy to drive revenue growth and market penetration.

· Conduct market research and analysis to identify emerging trends, competitive landscapes, and potential opportunities.

· Collaborate with internal teams to leverage existing networks and resources in support of business development initiatives.

· Continuously evaluate and refine business development tactics to optimize results and achieve sales targets.

Proposal Development and Presentation:

· Prepare compelling proposals and presentations tailored to the specific needs of prospective clients.

· Articulate the value proposition of our executive search services and differentiate our offerings from competitors.

· Lead client meetings and presentations, effectively communicating our capabilities and value proposition to key decision-makers.

Sales Pipeline Management:

· Manage the end-to-end sales process, from prospecting and lead generation to contract negotiation and closure.

· Maintain accurate and up-to-date records of sales activities, client interactions, and opportunities in the CRM system.

· Monitor and track progress against sales targets, providing regular updates and forecasts to senior management.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).

· Proven track record of success in business development, sales, or account management within the executive search or recruitment industry.

· Demonstrated understanding of the executive search process and familiarity with various industries and functional domains.

· Strong communication, negotiation, and presentation skills, with the ability to influence and engage senior-level executives.

· Strategic thinker with a results-oriented mindset and a proactive approach to identifying and pursuing new business opportunities.

· Exceptional networking abilities and a well-established professional network within the business community.

· Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities simultaneously.

What is Expected :

• Degree Holder
• Trained and worked in an MNC on B2B Sales -minimum 3 years to 10 Years .
• Personality - Structured, Focus on Long term Relationships. Enjoy Consultative work. Flexible , Entreprenurail
• Preferable Understanding on Industrial and Engineering Industry.(APAC)

Benefits:

· Competitive base salary with an uncapped commission structure.

· Comprehensive benefits package including health insurance, retirement plans, and paid time off.

· Opportunities for career advancement and professional development within a growing organization.

· Collaborative and supportive work culture with a focus on employee success and well-being.

How to Apply:

If you are a driven and ambitious professional looking to make an impact in the executive search industry, we invite you to apply for the Business Development Manager position at [email protected] Please submit your resume and a your note of interest!

About the Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The Internal Security Risk Management & Governance team is responsible for managing and mitigating information security risks posed within the organisation. To ensure that the company's risk management and governance strategies are up to date and aligned across the organisation, this team is responsible for working with stakeholders from cross-functional teams to perform regular risk assessments, designing and implementing risk mitigation controls. This team is also responsible for managing the optimization, operation, training, and data analysis of the internal threat platform and UEBA (User and Entity Behavior Analytics) and DLP (Data Loss Prevention) platforms within the company.

Responsibilities

- Develop and maintain the organization's insider risk security governance framework, including risk scenario mapping to controls, policies, procedures, and standards that align with industry best practices and regulatory requirements. Such framework must be sufficiently detailed to allow ease of execution with clarity in roles and responsibility amongst stakeholders.

- Communicate the insider threat governance framework to key stakeholders and build effective collaboration models with stakeholders with clear roles and responsibilities, transparent tracking of metrics and seamless management reporting.

- Conduct regular security risk assessments to identify risk trends, vulnerabilities and alert patterns, and work with relevant departments to develop mitigation and remediation strategies.

- Monitor and report on the effectiveness of security controls and the status of security risks to senior management. Communicate risk assessment and trend analysis findings, risks and gaps to both technical and non-technical program stakeholders.

- Coordinate with IT and business units to ensure insider threat security measures are integrated into technology projects and business processes.

- Identify and garner the support of internal and external stakeholders to collaborate on driving change, including risk remediation and leading parties involved to meet risk remediation objectives.

- Translate business and technology requirements into relevant insider threat rules for operational teams to implement

- Stay abreast of the latest security trends, threats, and technologies to continuously improve the organization's insider threat security posture.

- Conduct analysis of large complex datasets involving insider risks, track metrics and identify gaps and vulnerabilities

- Understanding emerging insider risks to build and improve proactive threat detection.

Minimum Qualifications

1. Bachelor's degree or above, with a preference for majors in Information Security, Computer Science, Information Technology, privacy, risk or a related field. Professional certifications such as CISSP, CISM, CRISC, or CGEIT are highly desirable.

2. Minimum of 5 years of work experience, with a preference for experience in DLP (Data Loss Prevention), UEBA (User and Entity Behavior Analytics), or security platforms-related work.

3. Experience with security risk assessment methodologies and tools.

4. Skilled in creating and maintaining risk registers, developing risk treatment plans, and effectively communicating risk posture to stakeholders at all levels of the organization.

5. Self-driven and results-oriented, enjoys challenging tasks, demonstrates enthusiasm for work, and can handle job pressures.

6. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

7. Proven ability to manage and prioritize multiple projects and tasks.

Preferred Qualifications

- Hands on in-house experience with designing, implementation and operation of commercial or in-house UBA/UEBA solutions (e.g., Splunk, Exabeam) are highly desirable

- Experience with threat modeling methodologies (e.g., STRIDE, PASTA) to analyze and assess security threats within software applications, systems, and networks.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is an Insurance MNC has large presence in Asia, looking for Reward Manager to join thier team in Singapore.

Compensation & Benefits

• Work closely with the market HR teams and business leaders on policy; work with the Regional Head of Reward in drafting and updating policy.
• Work closely with company and enterprise C&B teams as part of a wider community of practice.
• Conduct a current state assessment with a heat map and potential risk (if any), then leverage global programs, practices, and technology to determine if there is scope to harmonize them into one flexible benefits plan for a consistent and best-in-class employee experience.
• Compensation support: Prepare the Compensation for proposed salary offers and adjustments and recommend corrective or alternative actions to resolve pay problems within company's guidelines and the compensation governance process.

Compensation

• Build and maintain an excellent understanding of company’s overall compensation philosophy.
• Contribute to the design and implement levelling (per agreed governance) and compensation structures within the region (salary ranges, variable pay targets).
• Advise on and secure approvals for BAU comp changes and new hire packages, personally approving and/or escalating for additional approvals where necessary (per agreed governance).
• Deliver market data analysis (e.g. engagement with vendors, selection of appropriate vendors, production and delivery of analyses to business leaders)
• Support region on regulatory compensation matters within aligned markets, including proactively understanding, socialising and addressing developments.
• Responsible for the operational delivery of the year-end compensation cycle within the region.

Benefits

• Design and maintain target suite of benefits within one or more countries.
• Design and maintain benefits structures (pension targets, benefits eligibility by seniority) in assigned countries.
• Consult/lead on benefits vendor selection; take ownership as required
• Analytics: Contribute for the delivery of HR Analytics to regional HR teams, working closely with the International HR Analytics Lead.
• Process: Support to manage the recurring processes, including the annual compensation review process, salary planning, and budgeting; market and salary adjustments, promotions, bonus payments, and merit reviews; development of the merit matrix and bonus guidelines; and education and guidance to managers on the proposal.

Requirements

• Bachelor's degree in HR or business study
• Solid experience in C&B
• Worked in Financial services company
• Proficient in Excel and other HR tools and systems
• Min 5 years of experience
• Strong communicator, both written and verbal

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Your new company

My client is an Italian-based global food corporation.

Your new role

As the Sales & Operations Assistant, you will support the Sales & Commercial teams on sales activities, including sales reports, coordinating sales orders, managing invoicing process and maintaining good relationships with customer databases.

What you'll need to succeed

At least 1–2 years of sales or operations experience within the FMCG sector, ideally F&B industries.

What you'll get in return

Up to monthly base salary of SGD4,000 base + Bonus

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Reg Number: R1987830

EA Licence Number: 07C3924

Company Registration No: 200609504D

We are looking for a passionate and self-driven individual to join our Insurance Operations Team (Regional). In this role, you act as an important liaison between Insurance advisors, insurer providers, and regional colleagues. The main function of this position includes the following:

• Handling the documentation and submission of new insurance business
• Handling enquiries from Insurance Advisors
• Comfortable with liaising with external counterparties pertaining to client’s policy administration
• Handling day-to-day tracking of insurance submission status
• Processing of monthly commission reports
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Diploma/Degree in Banking & Finance/Business Administration
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task.
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Preferably has some experience in Insurance operation
• Fresh graduates are welcome to apply

This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Credit Loan Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks wi

Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Loan Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role is a part of CyberSource Technical Sales team within AP region which is one of the fastest growing organizations within Visa. The team comprises of Tech Partner Enablement Consultants, Technical Sales Consultants, Client Delivery Consultants and Merchant Optimization Consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Manager, Payment Optimization does at Visa:

We are currently looking for a manager position candidate located in Singapore for CyberSource Sales Engineering team to manage the Payment Success Improvement Program for CyberSource AP Merchants and Acquirers. The merchant(s) engagement program will also include consulting for Merchant business optimization based on data insights and research.

Working in tandem with AP account managers and some of the largest merchants and acquirers across Asia, the role holder will utilize data, analytics, market research and subject matter expertise to drive additional value to our client’s payment success and business optimization programs.

Responsibilities:

• Work with AP Payment Optimization function lead to strategize and execute plans to drive incremental improvement in payment success rates for CyberSource merchants in AP region.

• Plan and execute consulting program(s) with CyberSource AP merchants and acquirers to improve payment success and merchant business optimization recommendations based on data insights and market research.

• Be the internal and external payment success expert for merchants/acquirers across AP region.

• Develop ongoing reviews of regional payment decline rates, identification of decline drivers and development of an integrated approach to reducing declines.

• Proactively understand how new products/services, as well as industry and technology trends impact on payment success performance and how in turn that impacts our clients.

• Maintain and build rapport with regional peers and other teams across Visa Inc. to exchange ideas, learn and leverage best practices.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Responsibilities:

• Engage in B2B sales activities.
• Identify and pursue new sales opportunities until closure.
• Prepare and submit weekly sales reports
• Assist in managing partnerships with manufacturers of audio solutions and related products.
• Collaborate closely with renowned partners like Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, and inhouse AV Designer Team to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure competitive bids.
• Explore and secure partnerships for audio-related solutions to enhance our offerings to customers.
• Target primary market in the education sectors.
• Lead the Sales team to achieve sales target & manage customer experience (Sales Manager only)

Requirements:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record
• Must have the keen interest in sales management and have the leadership trait (for Sales Manager only)
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus.

Senior Manager / Manager, Operational Excellence HRD, Up $5.5K

Duration: 6 Months Contract

Working Location: Near to Paya Lebar MRT

Working Hours: 9.00AM - 6.00PM

Responsibilities:

Process Documentation and Management Expertise:

• At least 3 years of experience in SOP documentation and management, preferably in an HR environment
• Proficiency in using documentation tools and software, such as Visio
• Strong attention to detail and organizational skills

Process Improvement and Analysis Skills:

• Skilled in business process reviews and re-engineering
• Ability to lead SOP reviews and propose improvements
• Experience in using tools, techniques, and methodologies to streamline HR processes

Collaborative Communication:

• Excellent written and verbal communication skills
• Ability to work collaboratively with diverse teams and stakeholders
• Experience in facilitating cross-functional team discussions and integrating feedback

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

• Title: Product Application Laboratory (PAL) Leader, SEC
• Industry: Chemistry, Equipment & Analytical Control Tools Manufacturer
• Working Hours : 5 Days, 9 am – 5:45 pm
• Office at Gul Circle (Shuttle Service at Pioneer & Joo Koon MRT)
• Salary: $7500 - $8000
• DEPARTMENT : PRODUCT APPLICATION LAB

About the company: A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries

Job Description

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia.

The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

GENERAL DESCRIPTION

The role of an Associate Relationship Manager (Associate RM) is linked to the respective internal development programme. It is therefore a transitional role for a limited period of time (generally 3 years), with the overall aim of the Associate RM becoming a Relationship Manager (RM) after the successful completion of the programme. The present role profile describes the key features of the position towards the end of the programme, not at the very beginning.

The Associate RM is part of a front team and serves private clients of the Bank in close collaboration with one or several senior Relationship Managers, other team members, and specialists. This entails the delivery of comprehensive wealth management solutions to meet the clients’ needs as well as dealing with routine enquiries and transactions. Acquisition of new client relationships through his/her network is an additional, integral element of the role.

KEY FEATURES OF THE POSITION

• Attract prospects, proactively build up an own client book, and retain existing clients in close collaboration with other team members.
• Proactively ask for support, feedback, and guidance from other relationship managers in the team in developing and maintaining successful client relationships.
• Respond to all client needs in the highest possible quality and in a timely manner.
• Provide appropriate investment advice in collaboration with specialists (when needed) and in line withinternal policies and guidelines while meeting external rules and regulations.
• Deepen client relationships and continuously optimise client’s potential revenues through the acquisition of additional share of wallet / cross-selling.
• Match the frequency and intensity of contact based on the client’s preference.
• Ensure highest level of data security (CID / data privacy) through access management.
• Provide accurate client relationship documentation formalities at all times including client identification documentation (CDB), account opening forms and other relevant legal forms.
• Take up client feedback regarding products and services with the relevant specialists within the Bank to ensure continuous improvement and adaptation in line with market trends.
• Constantly monitor potential risks to protect the Bank and its clients as part of the first line of defence.
• Create and implement new marketing strategies in conjunction with the Team Head / SCE.
• Contribute to strategic initiatives (e.g. to optimise key processes or support new product initiatives).
• Participate actively in the Associate RM development programme and engage in the Associate RM Community to share experience and best practice.

REQUIREMENTS OF THE POSITION

Personal and Social Skills

• Very good inter-personal skills, open and approachable, good networker.
• Good listener with genuine interest in people.
• Excellent situational adaptability to relate to clients and colleagues from diverse backgrounds.
• Resilient mentality and ability to work under pressure, feels confident with uncertainty.
• Motivated, persistent, and persuasive personality.
• Strong team player.
• Works autonomously and allocates work time independently.
• Trustworthy and discreet personality with a high level of risk and compliance awareness.
• High personal integrity and ethical behaviour.
• Willingness to learn and grow personally.

Professional/Technical Skills

• Knowledge of global financial markets, interest in market developments and industry trends.
• Basic cultural understanding of geographical markets to be covered.
• Understanding of legal & regulatory environment of respective markets and jurisdictions.
• Good understanding of relevant products, services as well as tools in Private Banking,
• Ability to match client needs with appropriate product solutions.

Education and Experience

• Higher education (e.g. master’s degree of University, MBA, CFA) or other educational background combined with relevant professional experience.
• Proven track record of 3-5 years’ work experience or completion of the Julius Baer front graduate programme.

Regulatory (where applicable)

• MAS Registered/Appointed Representative.

M&E Technical Manager (Electrical/ Mechanical)

• Working Day: 5Day | Mon – Fri 8.30am – 6pm
• Location: Ang Mo Kio
• Salary: $6,000 - $9,000

Requirements

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred

Job scope

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
• Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
• Manage internal project team members and external vendor or/and partners
• Providing management and operations report
• Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

About the company

My client is a leading player within the travel insights and analytics industry where they offer a suite of products and services that leverage their extensive flight data to deliver actionable insights for various stakeholders within the travel ecosystem not restricting to airlines, airports, travel technology providers, and governments.

As part of their business growth, they are currently seeking an energetic and driven Business Development Manager with a strong track record in new business acquisition, relationship building, and strategic sales to join their high performing team within the APAC region.

About the role

Reporting to the Regional Sales Director, your responsibilities would includes

• Develop and execute a comprehensive business development strategy to generate leads, build a pipeline, and convert opportunities into long-term clients.
• Qualify leads, assess client needs, and introduce appropriate solutions based on our suite of aviation data and analytics products.
• Collaborate with the senior sales team to define regional growth strategies, sales goals, and business plans.
• Build relationships with key decision-makers, such as airlines, airports, travel technology companies, and other relevant stakeholders in the travel industry.
• Manage the entire sales cycle, from prospecting and product demos to contract negotiation and closing deals.
• Attend industry events, conferences, and trade shows to build relationships and stay up-to-date on industry developments.
• Work closely with the marketing, product, and customer success teams to align sales efforts with overall business objectives.
• Share feedback from clients to inform product development and improve solutions based on market demand.

Skills and experience required

• 7+ years of experience in business development, sales, or account management within the technology, SaaS, or data analytics industries
• You should also be comfortable with the travelling aspects as required for this role within assigned APAC territories
• Proven track record of meeting or exceeding sales targets in a new business or hunter role.
• Excellent communication, negotiation, and presentation skills and is self-motivated with a drive to succeed and have a natural proactive approach to sales.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

The company, established over eight years ago, is a local System Integrator specializing in ICT solutions for both commercial key accounts and public tenders. As an SMB, they pride themselves on being nimble, fast-moving, and forward-thinking—a dynamic ICT technology startup that has rapidly carved out a strong presence in the market.

Founded by a dedicated team of industry veterans with decades of experience in the telco sector, they bring a deep understanding of the industry and a passion for innovation. Join them as they continue to grow and deliver cutting-edge solutions to their valued clients.

Job Description:

Your primary responsibility will be to sell cutting-edge ICT professional solutions, including wireless communication systems, satellite connectivity, network infrastructure, cybersecurity, and managed services, to establish strong client relationships and consistently achieve sales targets.

Key Responsibilities:

• Identify and engage potential clients within the financial services industry to develop new business opportunities.
• Build and maintain strong, long-term relationships with both new and existing clients, ensuring client satisfaction and retention.
• Present and demonstrate advanced ICT professional solutions, including wireless communication systems, satellite connectivity, and managed services, to prospective clients.
• Analyze client requirements and tailor solutions to meet their specific needs and business goals.
• Collaborate with the sales team to design and implement effective strategies for account growth and market expansion.
• Prepare well-crafted proposals and deliver professional presentations tailored to client needs.
• Lead contract negotiations, ensuring favorable terms while aligning with company objectives.
• Consistently achieve or exceed sales targets by effectively managing the sales process and closing deals.
• Provide excellent post-sales support, addressing client inquiries and resolving issues to ensure continued satisfaction.
• Stay updated on industry trends, emerging technologies, and competitor activities to identify new opportunities and maintain a competitive edge.

Requirements:

• 1–3 years of corporate sales experience, specializing in network infrastructure solutions and engaging with C-suite executives.
• Demonstrated track record of consistently achieving or exceeding sales targets.
• Strong understanding of ICT professional solutions and their applications within the financial services industry.
• Exceptional communication, presentation, and negotiation skills.
• Proven ability to build and sustain long-term client relationships.
• A self-motivated, results-driven professional with the discipline to excel in a hybrid work model, effectively balancing remote and in-office collaboration.
• Variable bonus, including commissions, is paid out annually, offering a comprehensive package equivalent to 18–19 months' compensation.

Qualifications:

• Bachelor’s degree in business, Marketing, or a related field is preferred but not mandatory. Minimum, Diploma.

What my client can offer.

• Unlock your earning potential with a highly rewarding, performance-driven incentive structure. Enjoy a competitive base salary paired with uncapped commissions, giving you limitless opportunities to grow your income as you succeed.
• Enjoy flexibility with a hybrid work model that allows you to balance the comfort of working from home with dynamic in-office collaboration.
• Family friendly — our collaborative and family-friendly environment ensures you have the backing you need to thrive personally and professionally.
• Set up for success with a generous 6 to 9-month runway to build and grow your pipelines, empowering you to achieve sustainable, long-term results.

Work Environment

Join a supportive and collaborative team where you’ll work alongside experienced engineers, presales professionals, technicians, and account managers in a mentoring-rich environment designed to help you succeed.

The office, though located in an industrial park, offers a stark contrast to its surroundings. Step inside, and you'll find a modern, spacious, and well-renovated workspace designed for comfort and productivity. With a welcoming atmosphere, large meeting rooms, and thoughtfully designed interiors, you’ll feel right at home as you collaborate and grow with our dynamic team.

How to Apply:

If you thrive in a results-driven, fast-growing SMB environment and value the autonomy to develop and execute your own sales strategies without rigid internal red tapes, this opportunity may be the perfect fit for you.

Please send your resume and a cover letter detailing your relevant experience to

[email protected]

R1325699

EA01C3135

• Title: Product Application Laboratory (PAL) Leader, SEC
• Industry: Chemistry, Equipment & Analytical Control Tools Manufacturer
• Working Hours : 5 Days, 9 am – 5:45 pm
• Office at Gul Circle (Shuttle Service at Pioneer & Joo Koon MRT)
• Salary: $7500 - $8000
• DEPARTMENT : PRODUCT APPLICATION LAB

About the company: A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries

Job Description

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia.

The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Summary

Responsible for providing quality and efficient customer service to the Marriott Vacation Club, Asia Pacific (MVCI) members, MVCI properties, the MVCI Sales Offices through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counselling, training, and problem solving. To assist and manage Members issues in timely manner and completing resolution and to serve as a resource for members relating to the MVCI product, usage and resort information.

Core Work Activities

1. Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner.

2. Provides statistical and performance feedback and coaching on a regular basis to each team member to build relationships, improve productivity and associate motivation.

3. To ensure that all issues are responded to and closed within a satisfactory period of time and if necessary follow up with resorts and Customer Resolution in order to resolve issue.

4. To conduct regular call monitoring/call coaching to focus on quality customer service and accuracy of the associates.

5. To work with Management to establish realistic and challenging service standard and goals, and to identify and address through progressive discipline, undesirable behaviour identified while monitoring associates.

6. Assists the manager with daily operation of the call centre to include the development, analyses and implementation of staffing, training, scheduling and reward/recognition programs.

7. To be willing to train and share skills / knowledge with new team members on all procedures, processes as it relates to Club Usage, Marriott Bonvoy, Interval International and promotion changes etc.

8. Assist Advisors and Support team on escalation issues when needed.

9. Work as an advocate for the customer in resolving complaints and to educate them on their vacation membership.

10. Acknowledge and answer any personal written correspondence received from members in a timely and efficient manner.

11. Be available when needed to answer all inbound calls in a timely and efficient manner by maintaining a business-like manner at all times as and when required.

12. Exercise good judgment when handling member calls and complaints.

13. To support training team in providing training and coaching to new associates as and when required. To ensure effective communication of information relevant to MVCI, customer service skills and systems knowledge as well as on-going training.

14. To work with Training Executive to develop and maintain quality and consistency standards for the department

15. Track reoccurring issues and determine root cause of service breakdowns. Work with Owner Services Manager (Training and Operational) to analyse and improve related processes. To achieve department Goals.

16. Responsible for developing interdepartmental processes for new initiatives from Corporate, Sales, Member Services, Quality Assurance and Operations etc.

17. To be willing to train and to instruct other members of the department and the operations by passing along skills and information to assist them in their development and advancement.

18. To help create an ongoing effort to improve the department through personal action and by contributing ideas to support and enhance our customer service programme.

19. To strive to become an independent associate, and to be able to analyse problems and to formulate plans to overcome challenges, to get work done quickly with a high degree of quality.

20. To make sound and logical decisions and to choose appropriate courses of action based on the parameters of the situation at hand and to use the problem solving tools that are available throughout the total quality management process

21. To use Standard Operating Procedures of Vacation Experience, Marriott Corporation Standard Operating Procedures, and any Local Standard Operating Procedures as a guide to the standards and practices which are to be followed by all associates in this department and discipline so that questions may be correctly answered, problems may be resolved, and compliance with all laws and company policies may be ensured.

22. To cross train and to be familiar with and competent in the performance and understanding of other functions required of this department and be able to fill in as required and as directed in the absence of associates who are normally responsible for those duties.

23. The ability to function calmly in a fast paced environment handling multiple priorities simultaneously. To be able to modify plans, actions, and decisions in light of changing situations and circumstances.

24. To have demonstrated ability to communicate verbally and written in a positive encouraging manner with associates and managers.

25. To maintain a traditional and attitude of having the desire to provide excellent service to associates in the centre and to all customers. This, in turn, will support their efforts to provide excellent service to customers and to associates of the operations. To response sensitively to the needs and feeling of others, regardless of status or position, to accept interpersonal difference, and to maintain rapport.

26. Perform all tasks in a timely manner ensuring all deadlines are met.

27. Comply with MVCI and Marriott International policies and procedures.

28. Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.

Preferred Qualifications

• Education - Minimum University Degree
• Minimum of two (2) years of experience in call center is preferred
• Supervisory experience in managing a group of associates as well as call center is preferred
• Ablility to assist with Asia Pacific Points program, Marriott Vacation Club Destination (MVCD), MVCD Exchange Program Australia (Australia Club) and Legacy Week
• Applicant must be fluent in English and Japanese Language
• Applicants must be willing to work on weekends and Public Holidays when scheduled to

Responsibilities:

• Research on Latest Trends: As a research expert, you will delve deeply into the latest technologies, such as AI and blockchain, to conduct comprehensive research that keeps the team aligned with market demands and competitive landscapes.
• Analysis: By performing in-depth research and analysis of the latest trends in the crypto industry, you will positively influence the Cefi Product Strategy with reliable information and data. Examples include analyzing listings, new features, and web3 topics.
• Process Implementation: Organize and facilitate strategic discussions that align with the overall vision of the Cefi product team. This includes setting up meeting cadences, implementing process improvements, and creating an environment conducive to discussing strategy and innovation topics.
• Business Innovation: Continuously enhance the company’s Cefi Product strategy by deeply analyzing the current competencies of Cefi Product teams. Regularly evaluate and reflect on technological performance to drive improvement.

Requirements:

• Min. degree education with over 5 years of proven success and experience in strategy planning, consulting, and research in Crypto, VCs, Internet, Fintech, or Consulting.
• Knowledgeable in the Web3 industry, with expertise in areas such as trending narratives in token listings, new trading products/features, and AI/Blockchain products.
• Excellent communication and organizational skills; a team player who thrives in a fast-paced environment and is passionate about innovation.
• Strong business acumen with the ability to build effective relationships across different business teams.
• Experience in AI & Blockchain

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling