Responsibilities:

1. Strategic Planning and Execution: Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives, driving sustainable growth and competitive advantage.
2. Process Optimization: Evaluate and refine operational workflows to enhance efficiency, optimize resource allocation, and reduce redundancies, ensuring maximum productivity.
3. Data-Driven Decision Making: Conduct comprehensive data analysis to generate actionable insights, track key performance indicators (KPIs), and provide strategic recommendations to inform high-level decision-making.
4. Cross-Functional Collaboration: Act as a central liaison, fostering seamless communication and collaboration among departments to ensure alignment and the successful delivery of complex projects.
5. Project Leadership and Team Development: Lead and manage critical projects, ensuring timely completion and alignment with business goals while mentoring and developing team members to cultivate leadership and operational excellence.
6. Cost Optimization and Risk Mitigation: Implement cost-control measures, conduct risk assessments, and develop mitigation strategies to safeguard the company’s operational and financial health.

Requirements:

1. Educational Qualifications: Bachelor’s degree or higher in Business Administration, Management, or a related discipline from a reputable institution.
2. Professional Experience: A minimum of 3–5 years of progressive management experience in business operations, strategy execution, or related domains, preferably in a dynamic or multinational environment.
3. Analytical and Technical Proficiency: Exceptional analytical acumen with expertise in using advanced data analysis tools such as SQL, Tableau, or Power BI to derive insights and drive outcomes.
4. Leadership and Communication Skills: Outstanding verbal and written communication abilities with a proven track record of influencing stakeholders and leading cross-functional teams.
5. Problem-Solving and Resilience: Demonstrated capacity to manage high-pressure situations, navigate complexities, and provide innovative solutions to multifaceted challenges.
6. Personal Attributes: Strong interpersonal skills, adaptability, and a results-oriented mindset, with a commitment to continuous learning and professional development.
7. Language Proficiency: Bilingual or multilingual capabilities are advantageous, particularly fluency in English and other relevant languages.

About Us

Truly Enamoured is a premier luxury bridal boutique dedicated to curating an exquisite experience for brides-to-be. We take pride in offering a personalized journey, pairing unparalleled quality with timeless elegance.

Job Summary: The Operations Manager will be responsible for the planning, scheduling, and execution of all operational processes to ensure seamless workflow and exceptional client satisfaction. This role requires a meticulous and strategic individual who excels in organization, leadership, and process optimization. The ideal candidate will work closely with the sales team, seamstresses, and third-party vendors to ensure the timely delivery of beautifully altered gowns while maintaining operational efficiency.

Key Responsibilities

1. Planning, Scheduling, and Forecasting:

• Plan, schedule, analyze, and forecast all operational workloads, including seamstress schedules and workload allocation.
• Ensure timely alterations and delivery of gowns to meet client deadlines and exceed expectations.

2. Inventory Management:

• Organize and manage inventory, ensuring accurate tracking of gowns, accessories, and other stock items.
• Regularly review inventory levels to avoid shortages or overstocking.

3. Vendor and Logistics Management:

• Oversee and negotiate with third-party dry-cleaning vendors to maintain quality and cost efficiency.
• Establish and nurture relationships with service providers to ensure reliable partnerships.
• Oversee international shipping and logistics, ensuring timely and cost-effective deliveries.

4. Team Support and Collaboration:

• Provide operational support to the sales team, ensuring a seamless customer journey from fitting to delivery.
• Collaborate with other departments to align operational objectives with company goals.

5. Performance Tracking:

• Implement trackable key performance indicators (KPIs) for the operations team.
• Continuously monitor and analyze performance metrics to drive improvement.

6. Leadership and People Management:

• Lead, manage, and develop the operations team, ensuring the right people are in the right roles.
• Provide training and mentorship to continuously improve the team’s skills and performance.
• Foster a positive and collaborative work environment.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum of 5 years of experience in operations management, preferably in luxury retail or a related industry.
• Strong analytical skills with the ability to forecast, plan, and optimize resources effectively.
• Proven track record of implementing KPIs and improving operational performance.
• Exceptional leadership and interpersonal skills with the ability to inspire and manage a team.
• Proficiency in task management systems and operational tools.
• High attention to detail and a commitment to delivering excellence.
• Passion for luxury retail and understanding of the bridal industry is a strong advantage.

What We Offer

• A vibrant and collaborative work environment within the luxury bridal industry.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The chance to make a meaningful impact on a bride’s most memorable journey.

How to Apply
If you are passionate about operational excellence and leading teams in a luxury retail setting, we would love to hear from you. Please send your resume and a cover letter with 2 paragraphs detailing your relevant experience and why you’re a perfect fit for this role to [email protected]indicating OPERATIONS MANAGER_NAME as the subject title.

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

We’re looking for an Operations Engineer

As an Operations Engineer, you’ll dive deep into complex technical environments in order to provide professional, high-quality service and assistance to our users. You will support our users in close cooperation with other teams so that you can swiftly respond to any issue and maintain a good relationship with even the most demanding users with non-compromising solutions.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will maintain advanced DataMiner Systems by resolving customer issues.
• You will make sure that issues get addressed to guarantee maximum service availability.
• You will provide consultation to help customers realize the full potential of their system.
• You will work closely together with both squad and chapter members in an agile environment.
• You will maintain high-quality standards and provide internal departments with product feedback.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as an Operations Engineer.

• Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and Wireshark
• Basic knowledge of C# is preferred, or good experience with a similar language
• Experience with HTML, XML, client-server systems, and SNMP
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Cassandra is an asset
• Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner who adapts quickly to new situations.
• You are communicative and have strong interpersonal and organizational skills.
• You think logically and are customer-oriented.
• You have natural technical insight.
• You have good verbal and written communication skills in English.
• You have a bachelor’s, master’s, or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

Location: Singapore

Employment Type: Full-Time

Eligibility: Singapore Permanent Residents and Citizens only

Job Description:

We are looking for an Operations Professional with relevant work experience to join our team. The ideal candidate will be able to adapt to the fast-paced environment of a startup.

1. User Growth:

◦ Develop and execute strategies to attract and retain users.

◦ Analyze user behavior data to identify growth opportunities.

◦ Work closely with the marketing team to optimize user acquisition channels.

2. Event Planning:

◦ Plan, organize, and execute company events and promotional activities.

◦ Collaborate with cross-functional teams to ensure successful event execution.

◦ Measure and report on event outcomes and effectiveness.

3. Data Analysis:

◦ Collect, analyze, and interpret data to guide decision-making processes.

◦ Create and maintain dashboards and reports for various business metrics.

◦ Provide actionable insights to improve operational efficiency and user experience.

4. Collaboration and Communication:

◦ Coordinate with internal teams to ensure smooth operational workflows.

◦ Communicate effectively with team members and stakeholders.

◦ Contribute to team meetings with insights and recommendations.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.

• At least 2 years of experience in operations, marketing, or data analysis.

• Strong analytical skills and experience with data analysis tools (e.g., Excel, SQL, Google Analytics).

• Excellent organizational and event planning skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team in a fast-paced environment.

Requirements:

- Minimum Bachelor’s degree, with a preference for candidates with a Master’s degree or higher.

- 3-5 years of experience in operations.

-Preferably bilingual in Chinese and English

- Ability to adapt to the fast-paced environment of a startup.

Benefits:

- Company benefits include but are not limited to the following items:

Health insurance: The company provides health insurance for employees.

Training and development: Offers career development opportunities and training courses to support employees' personal and professional growth.

Afternoon tea: Provided every Friday afternoon.

Social activities: Regularly organizes employee events and team-building activities to promote teamwork and cohesion.

Access to office amenities: Gym and Swimming Pool Access

Women's growth plan: Such as Women's Leadership Training: Provides specialized leadership training courses tailored for female employees to help them develop leadership skills and confidence.

Application Instructions:

Please submit your resume and cover letter.

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Responsibilities:

• Perform end-to-end trade settlement, with working knowledge of corporate action of Equities, Mutual funds, Options.
• Check and verify all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Review all trade matching reports and ensure all failed trades are promptly resolved.
• Processing of Corporate action events in an accurate, timely manner and adhere to deadlines.
• Reconciliation trade/shares, corporate actions.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make necessary recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage the escalation and seek to resolve all requests/inquiries/issues/errors, identify policy gaps and formulate policies to streamline processes.
• Participate in project initiatives and take up ad hoc tasks as required.
• Assist in other ad-hoc duties as assigned.

Requirements:

• Bachelor’s degree
• Minimum 2 years of relevant experience in capital market with strong background in corporate action.
• Corporate action and/or settlement experience in either stockbroking firms will be an advantage.
• Possess knowledge and experience in ETF/Options/ Mutual funds.
• Attention to detail and intermediate problem-solving skills and be able to multi-task well.
• Mandarin & English is a necessity as this role will be expected to work closely with colleagues based in China.
• Enjoys engaging in teamwork with a positive and constructive attitude.

Responsibilities

• Oversee the day-to-day operations of the Shopping Centre, ensuring optimal performance and smooth functioning.
• Build and maintain strong working relationships with tenants, contractors, and Shopping Centre landlords.
• Manage tenant renovation and reinstatement projects, including preparation, supervision, and monitoring of timelines and compliance.
• Coordinate submissions and liaise with relevant authorities and Shopping Centre landlords as required.
• Implement and oversee preventive maintenance programs to maintain high operational standards.
• Lead reconfiguration and asset enhancement projects for the mall, ensuring timely and cost-effective execution.
• Supervise and evaluate the performance of service contractors, ensuring work is completed to specified standards.
• Manage repair and maintenance tasks, ensuring contractors adhere to deadlines and quality requirements.
• Take charge of emergency management, including planning evacuations and reporting to authorities.
• Develop and monitor the department’s annual budget, managing both operational and capital expenditures.
• Undertake additional responsibilities as assigned by the company.

Requirements:

• Possess a Diploma in M&E, Building, Facilities Management or equivalent
• At least 3 years of experience in handling shopping centres
• Able to work independently and a good team player
• Excellent interpersonal and communication skills to liaise with stakeholders
• Knowledge of AutoCAD is an added advantage.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3457WYW

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role

As a Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the broader FS S&O practice.

From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective. As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.

From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services, you will have your client’s futures in mind by pre-empting their problems and showing them how we can help.

About you

You are likely to be a Financial Services professional with the following key attributes:

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.
• Prior consulting or direct experience with the Financial Services industry (Banking, Asset & Wealth management, Insurance, Fintechs)
• Atleast 6 - 8 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles
• Demonstrated experience in delivery leadership, people management, and driving team outcomes
• Expert problem-solving and analytical skills (both quantitative and qualitative orientations)
• Ability to communicate complex concepts simply to a broad audience, with track record of senior executive level engagement
• Experience in the Financial Services industry (banking, insurance, or otherwise) and solid functional knowledge in business (sales, marketing, operations, IT, etc)
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Agile, Scrum, PMP, Lean / Six-Sigma or equivalent certifications will be advantageous

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description

Global Banknotes Operations is a business unit within Global Banking Operations. Global Banknotes Operations is unrivalled in the scale and scope of the locations that it operates from with multiple locations in the Europe, Americas and Asia / Pacific. The Global Banknotes Operations business unit in APAC is a small team of people with the main place of work being a remote vendor location away from the main Bank of America offices. The team are an integral part of the end to end operations fulfilment production line and part of a much larger Global team that support the Banknotes Operations business. The APAC Banknotes business at Bank of America has been attracting investment in the product and continued growth in the client base. This business growth has had the incremental effect of establishing the need for additional employees and responsibilities to be required.

Individual contributor role that demonstrates leadership qualities. Ensures quality service and effective and efficient operations support for the assigned area’s internal business partners and/or external customers/clients. Performs all the functions required at the Sr. Ops Operation analyst and typically acts as a workflow coordinator and/or a subject matter expert. Able to prioritize and distribute daily work to meet deadlines and goals. Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities.

Job Description:

• Responsibility to ensure the efficient day to day operation of the Global Banknotes Operations outsourced vault facility. Functions include onsite vendor management, managing daily transaction fulfilment duties, managing transaction discrepancy process, reporting and analysis of workflow & procedural adherence.
• Provides guidance to employees within business regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.
• Able to accommodate rotational shift duties or evening hours as per business needs
• Working Location: Offsite location - Kakit Bukit

Required Skills:

• At least 2 years working experience in fields such as supply chain management, shipping and transportation, imports and exports, and commercial bank operations, etc.
• Is very organized and methodical.
• Is very meticulous and detail-oriented.
• Is highly motivated, self-disciplined and has high-sense of ownership and responsibility.
• Is energetic, willing to learn and adapt.
• Is able to work in a team environment.

Desired Skills:

• Strong organization and planning skills with the ability to multi-task and prioritize.
• Good communication skills in both verbal and written English.
• Proficient in PC Knowledge and familiar with Microsoft Excel, Word, PowerPoint, and Outlook, etc.
• Good time management, people skills and good business acumen.
• Possesses good common business sense and can make good judgment.

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Operations
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Key Responsibilities

• Manage and oversee the implementation and transformation of key banking projects to streamline business operations, enhance operational efficiency, and drive innovation across the bank.
• Establish and improve operation processes with cross-functional teams including IT applications
• Utilize business process engineering methodologies to analyze, redesign, streamline and optimize key processes within various teams including but not limited to KYC process, Operations, Risk management, Reporting, etc.
• Work closely with stakeholders to identify process gaps, initiate projects, working closely with the relevant teams for implementation.
• Implement change management strategies to facilitate the bank’s adoption of new operations, technologies, and digital solutions.
• Collaborate with the relevant teams to leverage technology solutions and automation tools to support process improvement initiatives and digital transformation efforts.
• Coordinate any operational or technical issues post-implementation in collaboration with support teams
• Identify potential areas for digitization and automation to improve operational efficiency, enhance customer experience, and drive cost savings.
• Communicate project milestones, risks and outcomes effectively to stakeholders, maintaining clear and consistent update to assess the effectiveness of transformation initiatives.
• Any ad-hoc reporting, coordination or implementation as required for bank’s operations

Requirements

• Bachelor’s degree in Finance, Information Technology, or related field
• At least 7 years of experience in project management, business process engineering, and digital transformation within the banking or financial services industry.
• Background in consulting with a focus in banking operations is desirable
• Demonstrated experience leading cross-functional teams and managing complex transformation projects from initiation to implementation.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to identify process improvement opportunities, analyze data, and drive data-driven decision-making.
• Proven ability to adapt to a fast-paced, dynamic environment

Only shortlisted applicants will be notified.

We are a MAS-licensed financial institution with CMS license in dealing in securities & fund management. We are looking for exceptional individuals to join our team. As the Senior Operations Manager, you will be in charge of our middle & back office. We promote a culture of openness, teamwork and fairness. If you have passion, drive and the will to succeed, rise to the challenge today! Besides, you are required to possess experience in some or all of the following areas.

Duties & Responsibilities

• Client onboarding (KYC/AML assessment)
• Follow-up of confirmations within stipulated timelines
• Resolution of client account and trade issues
• Document controls and record retention
• Ensure workflow complies with audit and control policies
• any other ad hoc duties as assigned

Requirements

• Minimum bachelor’s degree or equivalent in relevant discipline
• At least 5 years working experience in relevant fields
• Experience in brokerage firms is preferred
• Experience in RQFII would be an advantage
• Bilingual in English and Mandarin (in order to liaise with Chinese speaking clients)
• Proficient in Microsoft Office applications
• Strong communication and interpersonal skills
• Able to be hands-on & multi-task
• Able to work in a fast-paced environment

Job Scopes & Responsibilities

• To handle all operational matters for assigned TC / VC vessels from start to completion.
• To ensure voyage instructions are communicated effectively.
• Plan and manage all voyage aspects and requirements including cargo stowage, and cargo operations, agency appointments, prepare LOI and resolve any issues arising.
• Manage port calls and all vessel expenses related to commercial operations.
• Monitor bunkers consumption and speed.
• To perform post-fixture activities such as handling freight invoice, demurrage/despatch and verify port disbursement accounts.
• Ensure timely and accurate input into IMOS and company’s software system.
• Other works as assigned by the management.

Requirements (Knowledge, Skills, Abilities & Qualifications)

• Minimum Degree in Maritime Studies or Logistics or in relevant discipline.
• Excellent Written and verbal communication skills.
• Team player.
• Quick to response.
• candidates with no experience are welcome to apply.

The Operations Analyst - Telecom will support the Global Carrier Network Operations function

through the analysis of data and trends about quality, cost, and client traffic behaviour of our

SMS and Voice Products. This key-role will help the Vonage API platform, to onboard

customers’ traffic, optimise Cost or Quality, and a fine balance between the two.

You will

● Own part of the Routing table for the Global Carrier Network team (Use/Create insights

from available data, Analyse data for decision making) with focus on Quality and Cost.

● Perform complex analysis: type of traffic, Cost VS Quality, Price.

● Resolve Quality Alerts to maintain QoS according to given industry standards.

● Manipulate and transform the routing table’s selections for optimising Cost or Quality for

new and existing customers for a set of regional countries.

● Identify solutions/improvements of our internal tools and work with key stakeholders

(Product/Engineering) to eliminate blockers of day-to-day tasks.

● Provide Data analysis for other function stakeholders (Product, Engineering, Sales etc) to

support cross-functional needs.

● Perform operational day-2-day tasks and work towards continuous maintenance of the

service levels specified for our SMS of Voice termination SLOs with internal and external

stakeholders.

Essential for the Role (Must Have)

● Educated to degree level.

● At least 2-3 Years of experience on Cost/Price or Voice and SMS routing or Tech

Support position.

● Proficient in MS Office/Google equivalent data analysis Tools.

● Exposure to Business Intelligence tools (e.g. PowerBI, Tableau etc) or similar.

● Strong analytical skills.

● Ability and willingness to work in a global, fast-paced environment.

● Flexible with the ability to adapt working style to meet objectives.

● Excellent communication and analytical skills.

Nice to have for the Role:

● Project Management experience

● Telecommunications industry exposure.

● API and Cloud communications Industry exposure.

● Confluence JIRA tool

● Zendesk ticketing system.

Note: The role requires working 1-2 weekends or bank holidays per calendar month.

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative

Job Description:

- Coordinate Air exports and Air imports door-to-door shipments including transshipments

- Arrange transportation and monitor shipment status

- Customs formalities (send instructions to the customs broker)

- Shipment billing and/or invoicing

- Liaise with warehouse for cargo details and movements (e.g. receiving, deliveries, etc.)

- Work with the respective project managers to coordinate shipments, plan strategies and execute adhoc instructions

- Secure flight bookings with carriers and/or master loaders

- Develop and/or maintain good relationships with carriers and/or master loaders

- General administration

- Handle customer inquiries and complaints in a timely and satisfactory manner.

- Liaise with government agencies – e.g. Customs, AVA

about the company
our client is a renowned manufacturer specialising in commercial vehicles, engines and transportation solutions. We're looking for an Business Strategy (Asst. Manager). Reporting to the General Manager, this incumbent will be involved in cross department and regional projects in business planning.

about the job

• propose and drive improvement projects in business operations
• oversee all KPI, goal setting, tasks and projects within Supply Chain department
• preparation of weekly and monthly targets
• preparation of business branding presentations
• consolidation and extraction of relevant data through SAP/Tableau
• travel to counterparts in Malaysia to understand ground operations

skills and experience required

• min. 3 years of experience in business/operations excellence planning - supporting logistics/supply chain functions.
• proficiency in SAP (SD or MM module)
• strong coordination and stakeholder management skills
• willing to travel to Malaysia (1-2 times a year)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Cross Functional Director, Operations leads, develops and mentors the national cross-functional team of engineering, maintenance standards, training, support staff and budget management personnel, whilst supporting the Data Center Operations site teams to maintain the industry's highest standards and availability. The ideal candidate will be values centered, passionate about collaborating and leading by example, crafting an enjoyable work environment and developing teams to maintain Equinix's standards, all whilst doing everything possible to protect Equinix's customers.

Responsibilities

• Leads the cross-functional team of subject matter experts and managers
• Provides strategic mentorship and direction to drive operational excellence
• Manages budgets, and implements resources to complete projects and maintenance within the data center
• Leads the teams to ensure completion to Equinix's required standards, KPI's and SLA's
• Supports the data center site teams working safely, effectively and with high regard to human error avoidance
• Ensures correct processes are followed and all documentation is complete
• Takeover of new builds and building infrastructure
• Reviews and approves Change Management requests and Method of Procedures (MOPs, scripts and permits)
• Communicates and coordinates activities and on-site staff during complex or severe customer-impacting incidents
• Drives root cause analysis and provides a clear direction
• Makes recommendations for incident resolution
• Risk, dark fibre, vendor and contract management

Qualifications

• With a proven track record of over 15 years in Critical Environments requiring 100% availability, coupled with over 10 years of leadership/management positions
• Degree in Engineering or related industry field or relevant certifications and experience
• Deep understanding of Data Center infrastructure or related critical environments
• Dedication to delivering a phenomenal customer experience
• Effective presentation skill
• Excellent verbal and written communication skills
• Overtly collaborative and team-oriented approach for accomplishing complex goals
• Demonstrated ability to consistently lead (any function) through uncertain and ambitious times

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric Fintech ecosystem. Serving more than three million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers.

Role Summary:

Client Money Operations Officer ensures efficient and compliant processing of client fund transactions. The role will include reviewing documentation for regulatory compliance, processing deposits and withdrawals, reconciling records, and maintaining accurate transaction data.

Strong attention to detail and effective communication are essential for problem-solving and collaboration within the team.

If you have a passion for innovation, teamwork and possess a growth mindset, we invite you to join us in shaping the future of digital finance! ️

What would be your responsibilities:

• Conduct routine review and verification of client-submitted documents to validate the source of funds and ensure compliance with regulatory requirements, particularly Anti-Money Laundering (AML) obligations.
• Assist in maintaining accurate records of client documentation and verification processes in the company's database or CRM system.
• Process client funds deposits and withdrawals in an efficient and accurate manner.
• Collaborate with external payment service providers to resolve any issues related to client fund transfers.
• Assist in reconciliations between internal brokerage records and external payment service provider records, identifying and reporting any discrepancies.
• Support liquidity management efforts to optimize funds allocation with payment service providers and internal bank accounts.

What we require from you:

• Diploma or Bachelor's degree in Finance, Accounting/Business Administration/Economics, or a related field is preferred.
• Min 1 year of experience in Operations/Compliance/Client services or similar role would be required. Candidates with no prior experience are welcome to apply.
• Analytical mindset and problem-solving skills to identify and report discrepancies or issues would be highly advantageous.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficient in English and Mandarin (to work with stakeholders who converse only in Mandarin).

Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.

What You Can Look Forward To:

• Competitive compensation package.
• Career growth and personal development within a growing global organization.
• A flat organizational structure that values collaboration and transparency.

Job Description

Conduct fuel farm operations
• Perform fuel quality checks before commencement of operations
• Perform circulation and draw fuel samples for scheduled testing
• Perform loading and unloading of fuel
• Record fuel transactions
• Perform daily top up of refueller

Conduct fuel bridger and aviation specialised vehicle (ASV) operations
• Perform aircraft defuelling and refuelling
• Operate fuel bridger and aviation specialised vehicles (ASV)

Perform maintenance operations
• Perform daily inspection and functional checks on GFE/GFP
• Monitor Government Furnished Equipment and Government Furnished Property for scheduled preventive maintenance
• Perform maintenance on in-house equipment, facilities and vehicles in adherence to Standard Operating Procedures (SOPs) and Work Instructions (WI)
• Perform housekeeping within the work premises
• Perform stocktake of all Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment

Ensure operational excellence and compliance with quality and safety standards
• Perform operations based on quality, environmental, occupational, health, security and safety standards
• Attend daily briefings including safety/operational briefings and toolbox meeting
• Prepare quality and safety reports and raise any QHSSE lapses at work site or during operations
• Participate in audits as required
• Comply with regulatory requirements of operations site
• Participate in Emergency and Oil Spill Exercise
• Comply with data governance policies

Manage customer experience and relationships
• Perform the day-to-day operations of shift according to customer and contractual requirements

Contribute to continuous improvement
• Participate in digitisation roadmaps of business unit

Manage people, finance and organisational development
• Participate in on-the-job and required regulated training for qualification maintenance
• Monitor and submit documentation for security clearance
• Perform OT/Call Out assignment

Job Requirements

• NITEC and 5 years of experience preferred
• Class 4 and/or Class 5 Driving License and/or Forklift License
• Prior experience with Aviation industry preferred
• Ability to use Apps and have cybersecurity awareness

Job Description

This position also provides administrative support to the sales management personnel, assists in developing and implementing the sales strategy to drive revenue growth for the company.

Key Responsibilities:

• Manage the sales pipeline and ensure it is up to date and accurate
• Provide sales support to the sales team, including creating sales reports, analyzing sales data, and coordinating sales activities
• Work closely with the sales management personnel to develop and implement the sales strategy
• Assist in developing sales presentations and proposals for large clients
• Provide administrative support to the sales management personnel, including scheduling meetings, managing travel arrangements, and preparing expense reports
• Develop and maintain relationships with key customers and industry partners
• Coordinate with other departments to ensure effective communication and alignment of goals
• Provide regular reports on sales performance and market trends
• Attend sales meetings and contribute to the development of sales plans and strategies
• Attend industry events and conferences to keep up to date with market trends
• Any other ad-hoc duties assigned

Requirements:

• Diploma/Bachelor's degree in Business Administration Marketing, Communications, or a related field or a related field
• 3+ years of experience in sales support or sales management, preferably in a B2B environment
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze data and develop insights to drive performance
• Experience in developing sales presentations and proposals
• Proficiency in Microsoft Office and CRM software
• Knowledge of sales techniques and best practices
• Proven ability to build and maintain relationships with key customers and partner

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, the vegan brand Titad, and the cosmetics brand Mixsoon. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

2. Responsibilities

POS Setting

- Regularly update the POS system to reflect new promotions, discounts, or product listings.

- Reconcile daily sales reports with the POS system

Stock Management

- Ensure timely restocking of promotional items

Staff Training

- Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

- Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

- Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.

- Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

3. Requirements

- Bachelor’s degree in Retail, Business, Marketing, Management or a related field.

- Relevant experience in managing e-commerce platforms(Shopify) is preferred.

- Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.

- Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.

- Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.

- Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

4. Benefits & Perks

- 20% Employee discount for other products

- Support personal development programs

Simpson Spence Young is the world's largest independent shipbroker and operates from 25 offices across the globe and employs over 500+ people. As trusted and long-established ship brokers, Simpson Spence Young has the privilege of working with clients across the globe, connecting people in the world of shipping. We were established in 1880 by Ernest Simpson, Lewis Spence and Captain William Young, and have been growing, evolving, and adapting ever since.

We are looking for a experienced dry cargo operation personnel to join our team.

Duties and Responsibilities:

• Responsibilities would be monitor and coordinate voyage charters and time charters
• Liaise with owners and charterers to ensure smooth voyage operations.
• Handle claims and demurrage.
• Draw up and prepare charter parties.

Attributes of the ideal candidate:

• Smart and articulate
• Good communication skills
• Customer oriented
• Able to work independently
• Hardworking