The Role

• You will play a key role throughout the product development lifecycle, from customer/market research in the discovery phase to determine positioning through to defining/executing go-to-market plans, and driving post-launch engagement with customers for feedback. 

• You will work closely with product management, design, engineering, analytics, operations, marketing, and public relations teams to ensure the successful launch, promotion, and adoption of our products. 

• This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs.

What You’ll Do

• Market Research & Analysis: Conduct market research, competitive analysis, and customer interviews to understand market trends, customer pain points, and competitive positioning.

• Product Positioning & Messaging: Craft compelling product messaging and positioning that resonates with target audiences and differentiates our products in the marketplace.

• Go-to-Market Strategy: Develop and implement go-to-market plans for new product launches, feature releases, and product updates.

• Cross-functional Collaboration: Work closely with product management, design, and marketing teams to ensure alignment on product vision, target markets, and messaging.

• Metrics & Reporting: Measure the effectiveness of product marketing initiatives using key performance indicators and adjust strategies based on data-driven insights

The objective for ELPRO PTE. LTD. (Singapore) is to further develop the Asian Market. In order to achieve this goal, a strong sales power is required.

The Business Development Manager APAC reports to the Sales Director ("SD") in Singapore and works directly with allocated customers and distribution partners in Asia.

In this duty, the Business Development Manager APAC is responsible to play ELPRO's full portfolio of solutions. Revenues and profit margins of existing customers should be retained and increased. New customers to be gained and further developed. Further, the Business Development Manager provides important input on future sales activities and action plans to grow business in Asia and plays a key role to achieve the goals set in co-operation with the Managing Director. The collaboration between local sales teams and global key accounts is fundamental for ELPRO's success and has to be strongly emphasized by the Sales Director Asia. Due to the complexity of customer projects and processes, it is essential to properly document the complete sales and project processes in ELPRO's ERP system.

Sales:

• In co-operation with the Sales Director develop the business in Asia.
• Grasp the market potential for all ELPRO solutions in the defined market.
• Own customer responsibility.
• Serve as an expert on customer needs and organizations, contract negotiations and customer retention.
• Provide input to specific objectives of the budget / sales plan with functional department.
• Develop partnerships to increase growth with selling partnerships, provide input to contract renewal and overall development of the partners.
• Promote and develop a strong sales culture within the organization.
• Lead sales projects in order to win the business and to ensure a smooth implementation of such.
• Work close together with customer service, project management and technical team to bring projects to success.
• Frequent information exchange with other local sales organizations and Global Key Account Management.

Planning:

• Plan in co-operation with the Sales Director the sales activities in the defined market.
• Plan and properly documents sales opportunities, activities, visits, customer feedbacks etc. in ELPRO's ERP system or other defined tools.

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Responsibilities:

• Leads the IS Service Desk team to provide the following services to the Firm:
• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflows are executed when required
• Analyse recurring issues to recommend and implement long term solutions. Identify opportunities to improve, optimize and automate current workflows and services
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Degree in Information Technology or its equivalent
• At least 10 years of relevant working experience in the IT industry with strong customer focused support mindset and experience in leading a team
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

We regret to inform that only shortlisted candidates will be notified.

Overall view of the role:

• The Regional Accounting & Finance Manager will be primarily responsible to oversee and manage the full spectrum of finance, accounting, tax and planning activities.
• To provide progressive and coordinated Finance and Accounting support to subsidiaries in APAC region.
• To develop and implement strategic Finance and Accounting initiatives including enhancement of internal policies and controls, drive operational excellence and efficiency.

Our ideal candidate should have the ability to handle sensitive information confidentially. Desired personal traits include ability to navigate through the emerging space, be a team player, able to work effectively and collaborate with colleagues across the firm.

Roles and Responsibilities:

• In charge of full aspect of financial and accounting matters, including but not limited to the preparation of financial returns and reports for internal and regulatory submissions across APAC jurisdiction.
• Ensures the integrity of accounting information by recording, verifying, consolidating, and entering transactions.
• Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information.
• Preparing group consolidated financial statement.
• Responsible in Finance administration and operation work to support the daily activities of the business such as profit and cash flow projections, and financial analysis.
• Manage full accounting operations to ensure smooth business operations.
• Manage financial planning, policies, processing, forecasting and budgets.
• Preparation and review of relevant MAS reports for licensed entities.
• Review, implementation and enhancement of internal controls and manage the in-house internal control system.
• Manage changes to accounting systems, reconciliation, and processes to ensure front to back processing is accurate and complete.
• Support various audits, inspections, and tax submissions as per regulatory requirements.

Requirements:

• Degree in Accountancy or related disciplines, preferably as a fully qualified Certified Chartered Accountant.
• Minimum 8 years & above of working experience with at least 5 years of experience in Finance, preferably at a financial institution or accounting & audit firm.
• Strong knowledge of accounting standards, principles, and procedures.
• Has good Financial Product knowledge
• Experience with full set entity accounting and preparation of financial statement, including consolidation.
• Experience with MAS reporting.
• Experience with full audit procedure.
• Experience with project management, system implementation (preferably Netsuite) and UAT process.
• Display sound knowledge of relevant regulations, laws, and taxation rules.
• Able to communicate effectively with various stakeholders including team members and senior management.
• Professional and possess strong organizational skills with high attention to detail.
• Independent, pro-active with effective problem-solving skills.
• A team player that collaborates well with other departments.

At Amazon, we are working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to join us. We are looking for a dynamic, customer-obsessed and innovative quality leader to join our Amazon Private Brands team.

Our Private Brands offer customers great value with high quality products at great price. We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and manufacturing strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brands.

Key Responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Applying SME level knowledge of quality strategies and processes by engagement with contract manufacturers and original design manufacturer
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfactio
• Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements to non-technical stakeholders
• Design and operate scalable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations
• Manage 3rd Party service providers to perform factory audits and processes inspections

Basic qualifications

• Knowledge of product/ manufacturing quality management as well as product development in diverse industries
• Bachelor’s degree required with a scientific or engineering focus
• Minimum 7 years of experience with import/export consumer product quality program management
• Working knowledge of lean six sigma and process improvement methodologies
• Excellent written and verbal communication skills
• Ability to work with technical and non-technical business owners to get things done
• Must be able to think creatively and possess strong analytical and problem solving skills
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
• Able to travel (including international) often

Preferred qualifications

• Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Solid experience on hardware quality control from product design quality, process quality and customer quality optimization

Join Amazon Singapore’s dynamic environment as a Senior Supply Chain Manager with a planning background, where you will lead a team of Supply chain & transportation managers and play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, transportation, information, or services within the supply chain network.

In this role as a Supply Chain & Transportation lead, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency. In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities
• Provide strategic direction to your team and lead the development of talent as part of Singapore Operations leadership.
• Lead strategic initiatives related to network capacity within Amazon's various business units in Singapore.
• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
• Define metrics and invent/simplify processes to drive decision-making in complex network capacity situations.
• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

Basic qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 8+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of team management experience

Preferred qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

The Company

APAC Recruitment is working exclusively with Congo Brands in its search for a commercially focused Finance Business partner, to lead the APAC region’s commercial & supply chain finance agenda, working closely with the Business Unit Finance Director as well as APAC Directors of Sales and Supply Chain.

Congo Brands is a US-based, high-growth company that manages a number of rapidly-growing brands within the beverage sector, initiated and led by high-profile individuals in social media.

The company is now establishing an APAC Regional HQ in Singapore as it expands into Asia Pacific, beginning with the PRIME Hydration, PRIME Energy and Alani Nu ranges.

The Role

As a Project Manager at Congo Brands, you will ensure deliverables are met in a timely manner and gain a good level of understanding of the development to be able to communicate the projects status to senior management, whilst being comfortable in challenging the paradigm when required.

You will join a recently formed regional office in Singapore, and the role will initially require a hands-on and can-do approach. But, even when systems and procedures are in place, the rapid expansion will ensure an exciting and fast-paced journey.

Key responsibilities

• Overall Project Leadership: Lead planning, execution, and monitoring of key regional projects from ideation to execution and successful launch, ensuring alignment with organizational goals and timelines.
• Cross-Functional Coordination: Act as a central point of contact across multi-functional teams, drive effective communication, collecting functional requirements, and developing collaboration frameworks to enhance organizational efficiency.
• Financial Healthiness: Analyzes the project’s cost structure and any significant deviations from the approved cost structure.
• Process Optimization: Design, implement, and refine key processes, ensuring they are well-documented and guided for continuous operational improvement to deliver goals for the organization
• Meeting and Reporting Excellence: Organize and oversee functional team meetings and reports, ensuring that key decisions, updates, and information are timely documented and disseminated across stakeholders.
• Risk and Change Management: Identify project risks and issues proactively, establish mitigation strategies, and ensure robust solutions are implemented to maintain project momentum.
• Data-Driven Insights: Leverage data to support decision-making, monitor project performance, and provide actionable recommendations for leadership.

This position requires high calibre candidates with the following skillset

·       Education Qualifications: Degree; PMP qualifications will be a plus

·       Experience: 2-3 years of experience in project management, market research, or business analysis, preferably within FMCG or F&B industry

·       Critical Thinking: Strong analytical and logical thinking skills, with a proven ability to manage diverse projects through comprehensive planning, risk assessment, and SOP development.

·       Communication Skills: Confident and savvy communication skills, capable of delivering clear, concise messages and building productive relationships with colleagues and stakeholders across all levels.

·       Adaptability: Demonstrated ability to thrive in fast-paced environments, quickly learn new tools and processes, and effectively handle changing priorities.

·       Motivation and Initiative: Self-driven and proactive, with a strong track record in operations and management.

·       Technical Skills: High degree of proficiency Excel, Powerpoint; knowledge in PowerBI and Monday.com will be a plus

·       Travel: Occasional travel either locally, nationally, and/or internationally may be required.

Equal Opportunity Employer

APAC Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience.

We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

Responsibilities

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
• Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
• Detailed JD to be discussed during interview.

Requirements

• Diploma in any field
• At least 5 years of relevant experience in a similar capacity
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System will be advantageous

Key Responsibilities:

• Business sourcing and Negotiations

Identify and source suitable cargo opportunities in line with company strategy, market trends, and vessel availability. Engage in negotiations with cargo owners, brokers, and other stakeholders to secure optimal charter rates and terms.

• Market Analysis and Relationship Building

Stay informed about market trends, supply and demand dynamics, and geopolitical developments that could impact the chartering business. Develop and maintain strong relationships with cargo owners, brokers, and other industry professionals to facilitate successful chartering transactions.

• Contract Management and Risk management

Monitor the execution and performance of voyages and review close accounts.

• Reporting

Provide regular reports and updates on chartering activities, cargo trends, and market insights to senior management.

Requirements：

· Bachelor's degree in a relevant field (Maritime Studies, Business, Economics, etc.)

· Proven experience as a Chartering Manager or Trader in the Panamax segment

· Strong network of contacts within the chartering industry, including cargo owners, shipbrokers, and other stakeholders

· Excellent negotiation skills and the ability to make informed decisions under uncertainty

· Analytical mindset with the ability to assess market trends and risks effectively

· Self-motivated and capable of working independently to source tonnage

· Exceptional communication and interpersonal skills

· Understanding of international maritime regulations and commercial shipping practices

· Fluent in Chinese & English, in listening, conversing, reading and writing

· Strong preference for a Singaporean or PR

Please include expected Salary in your applications.

In this role, you will be responsible for doing market planning, developing synergies across a set of markets, building publisher relationships and have business conversations with the client on media and beyond. We are seeking someone who has regional experience in an agency with a focus towards brand and performance planning along with experience on stakeholder management

Reporting of the role
This role reports to: Global Orchestration Sr Manager

3 best things about the job:

1. Working on a beauty client that is a leader of the sector and gain exposure to best practices
2. Being part of an innovative and fast paced agency and working closely with passionate people
3. Able to work with the team on Strategizing a media and communications roadmap that not only fits to client's requirements but also exceeds them and hence delivers client success.

Responsibilities of the role:

• Proactively planning and implementing digital development and growth of the client
• Supporting key functions including but not limited to Strategy, Media Planning, Reporting
• Developing strategy and digital channel recommendations to ensure we deliver as per the set targets
• Working with people across markets to address a client brief and also playing a role to build strategic responses to the brief
• Periodic conversations with new and upcoming vendors to understand the capabilities and building right Test and Learns linked backed to business needs
• Working closely with the team to build proposals including fine tuning budget allocation, weights, phasing, site mix with creation of the media plan
• Be on top of local market nuances and competition understanding to be able to build POVs that can support business strategy for the client
• Working closely with Media and Brand teams to have a complete view of new and upcoming campaigns
• Closely working with key clients and build a strong relationship

Measures of success –

In three months:

• Demonstrate understanding of the media landscape and business challenges and begin to contribute ideas on how to drive client’s business success.
• Streamlining of media plans across both traditional and digital channels.
• Contribute to market/Regional drumbeats with POV’s or strategic inputs
• Getting a hang of drumbeats/cadences across the region to be able to build synergies
• Begin to develop relationships with the key day-to-day team, client and media partner contacts

In six months:

• Proactively engage with the MediaCom global & regional teams to continuously identify relevant application / testing opportunities of new products / services
• Proactively engage with the external partners to continuously identify relevant alpha / beta products
• Collaborative partner, engaging with people of all levels.
• Support on Monthly, Quarterly or Annual Strategy reviews to the client

In 12 months:

• Lead Strategy and Media planning efforts for the brands quarterly, half yearly and annual media roadmap
• Build 2 Business Breakthroughs for the client helping them to drive efficiencies and increased profit

What you’ll bring:

• Bachelor’s Degree
• At least 3-5 years of media planning experience
• Form - Experience delivering actionable strategies; good storytelling in verbal and written form
• Experience working with multiple stakeholders (e.g. vendors, media owners and brand teams)
• Be a strong communicator – English is our global language.
• Ability to manage daily communication with Global and local Publisher.
• Understanding and aptitude to translate existing & upcoming technology trends to media /business solutions.
• Strong analytical and detail-oriented approach, natural affinity with numbers and analysis
• Ability to leverage data visualization tools such as Power BI, Google Data studio is a good to have
• Style - Must be confident and approachable, helpful and easy to work with
• Culture - Be a great example of our company behaviours – know it / push it / share it / do it.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Our client is a fantastic events business headquartered in UK that has opened up its brand here in Singapore. They are looking for a driven individual with a passion for marketing, and a specific interest in social media marketing to join this organisation at a pivotal time.

As the Marketing Manager you will produce and deliver the marketing strategy promoting their events to delegates and exhibitors.

Responsibilities

• Digital Marketing and Social Media Strategy.
• Execute the marketing campaigns and manage the creative/design process for marketing material.
• Working closely with the sales team to create sales campaigns, focused on both new client growth and increased client retention.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Manage PR Strategy and all planning and execution of registration process for visitors
• Handle the delivery of all delegates, visitor, and attendee revenue generation, plus development of attendee/delegate pricing strategies and reporting

Your experience:

• A relevant degree within marketing, communications or similar
• A minimum of 3 years of experience as a Marketing Manager in the Events business.
• A keen interest and passion for social media marketing.
• Ability to produce creative and well thought out marketing plans.
• Experienced in devising and implementing digital marketing strategies and campaigns.
• Solid knowledge and experience utilising digital marketing tools (e.g., Google Analytics, Google Ads)
• A positive attitude
• Excellent communication skills and ability to manage stakeholders
• Strong organisational and time management skills
• Quick thinker and problem solver
• Able to work individually and in a team

If you are interested in this role, click apply and we look forward to hearing from you!

EA License No.: R1114955

Agency License No.: 11C4388

The Company

With global presence in strategic locations and extensive network in the market, this is a dominant player within the maritime industry. Due to business expansion, there is a newly created Manager, Cash Management role to be based in the Singapore office.

The Role

Reporting to the Treasury Leader and working in a team, you will manage the liquidity position of the Group, including effecting payments and monitoring receipts, look after all matters relating to bank accounts and cash management platform, reconciliation of cash/account balances (actual vs anticipated receipts) including foreign currency, maintaining up-to-date spreadsheets on a number of accounts. You will also arrange payments and ensuring sufficient cash reserves for upcoming payments across various bank accounts including in foreign currencies. Optimising interest income on cash balances, fixing money market deposits with banks/financial institutions. Following up with banks on payments and receipts as well as general communication. Checking bank charges and interest accrued (both credit and debit). Preparation of cash flow projections & reports. Other key responsibilities include maintenance and opening of bank accounts (including those pledged to banks), updating details of bank accounts, authorized signatories, addresses etc. You are also responsible for all KYC documentation, co-ordinating with banks on the annual audit confirmation required by auditors, performing compliance checks on the payment transactions and keeping in constant contact with principals, and other companies working for the same principals.

Your Profile

To qualify for this role, you must have a Bachelor Degree in Accountancy/Finance with ideally 5 years of relevant cash management experience in a mid-large MNC. We are looking out for a meticulous and self-motivated Cash Management Manager with excellent interpersonal skills. It is essential to have good Excel skills and it will be advantageous to have prior working knowledge of Kyriba treasury management system.

Apply Today

Please send your resume, in WORD format only and quote reference number GC13082700, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Gina Chia EA Registration No: R1109282

To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the Front Office Manager in personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service.
• To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
• To have Front Office managerial presence felt behind the Reception counter; ensure that Front Office Employees perform their daily duties according to required standards.
• Emphasis will be on the assignment of rooms for all arrivals, and this includes the training of the Guest Relations Executives in this aspect of the job.
• Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
• To plan and prepare work schedules for Duty Manager and Front Desk personnel.
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds on the basis of established procedures.
• Monitor and control guest's credit status to ensure that payment is collectable and received on time. Perform a regular follow up for pending payments to ensure that they are collected.
• To coordinate with security in the investigation of irregularities and undesirable guests.
• Monitor and control the rooms’ situation in connection with reservations, daily occupancy and rooms’ availability to ensure maximum revenue through effective yield management.
• Attend department heads meeting in the absence of the Front Office Manager or other meetings as required.
• Be familiar with all Accounting Standards and Procedures pertaining to rooms revenue and advise staff concerned to adhere to them in daily operations.
• Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.
• Participate in the inspection and checking the preparation for VIPs and ensure that they will receive proper treatment as VIP during their stay with the hotel.
• Keep updating with new Standards, Procedures and other information and advise Front Office section heads accordingly.
• Perform other duties related or unrelated to Front Office Department or as assigned by Front Office Manager, or the Management.

This is a great opportunity to grow your career as a M&A professional within a leading vertically integrated healthcare platform in Asia. As part of the M&A team, you will evaluate and execute healthcare M&A opportunities for Fullerton Health across Asia. You will be responsible for financial modelling, conducting due diligence of prospective M&A investments, and supporting negotiation of commercial and legal contracts.

This role is based at our Singapore office. You will be staffed on M&A opportunities in other countries across the Asia region.

Responsibilities

• Create and manage extensive financial models to evaluate M&A opportunities (across VC, growth, and buyout transactions) to support deal underwriting, bid strategy, structuring and deal closure of transaction documents.
• Conduct due diligence on investment opportunities, prepare and present qualitative and quantitative analysis to Investment Committee
• Contribute to management of external DD advisors, leading of sub-workstreams, terms negotiation etc.
• Support M&A and Strategy to build transaction pipelines through engagement with bankers, private equity, and other external parties.

Skills & Attributes for Success

• Experience of M&A, corporate finance, investment management in an investment bank / private equity firm / consulting firm with a track record of working on either buy-side and sell-side transactions.
• The role would require strong numerical, financial, and critical thinking skills. You will have sound judgement and an ability to generate creative solutions to Transaction issues.

Requirements:

• Bachelor’s degree ideally in a finance, accounting, or related specialization from a reputable University
• At least 4-5 years' experience in executing M&A transactions (sell-side or buy-side)
• Proficient in financial modelling (across VC, growth, and buyout transactions)
• Strong research & analytical skills
• Flexibility to travel.

ESL offers a unique opportunity to build and develop our Trade function. We are a regionally focused agile shipping line with ambitions to be the best carrier in our chosen markets. We offer a dynamic environment with an ability to make an impact – you will have line of sight between your day-to-day work and the USD impact to the organization. We are building a diverse team across nationalities, gender and experience and will empower this team to grow our business to be the best-in-class regional carrier.

ESL Group seeks a motivated and proactive team player to join our organization as the Trade Executive.

This key role will manage pricing strategies to maximize revenue and profitability, playing a crucial part in optimizing pricing strategies, and aligning them with the company's business objectives. The ideal candidate will have a basic shipping knowledge and the ability to work independently while also collaborating with others.

Job Responsibilities

• Establish pricing strategies to maximize lifting, revenue, and profitability.
• Understand the pricing process holistically across various stakeholders and the impact of various prices
• Analyze market trends and competitive landscape to determine optimal pricing to achieve business goals.
• Work with overseas agents and manage the daily pricing activities and resolve any operational issues from a commercial perspective.
• Monitor service performance and analyze vessel profile to improve cargo mix for optimal results.
• Support feasibility service studies, and actively participate in business development initiatives.
• Maintain pricing data and ensure accuracy in pricing systems.
• Gather market information about industry trends, regulations, and best practices related to pricing.
• Perform other ad-hoc duties and projects as assigned by management.

Requirements

• Bachelor's degree in a relevant field, such as Maritime, Business, Logistics, supply chain management, or a related field.
• A minimum of 2-3 years of progressive experience in shipping, freight forwarding, or logistics industry.
• Strong analytical skills and ability to interpret data to make pricing decisions.
• Good market knowledge and strong communication skills to interact with internal and external stakeholders.
• Motivated and pro-active team player, ability to work independently and collaborate with other departments.
• Proficiency in MS Excel and other pricing software/tools.

The Company

Our client, a globally recognized leader in the maritime sector, is seeking a talented Global Tax Specialist to join their team. This is a unique opportunity to work in a fast-paced, international environment where you will play a pivotal role in managing global tax compliance, developing transfer pricing strategies, and supporting tax-efficient operations across borders. If you are passionate about driving innovation in tax management and want to make a tangible impact within a world-class organization, we want to hear from you!

The Role

You will lead critical aspects of tax compliance, transfer pricing, and planning in a global environment. You will oversee the preparation and review of corporate income tax returns across international jurisdictions, ensuring compliance with global tax reporting standards such as CbC and FATCA, and contribute to IFRS-compliant tax provisions. Partnering with external advisors and regional teams, you will provide guidance on regulatory requirements and deliverables. Take charge of developing and implementing transfer pricing policies, conducting benchmarking studies, and aligning intercompany pricing with global standards. Your expertise will also be instrumental in crafting international tax strategies to optimize liabilities, navigating tax law changes, and structuring cross-border transactions. In addition to supporting international tax audits and managing BEPS-related developments, you'll proactively mitigate risks and streamline processes. You will enhance efficiency through automation tools and ERP integration, ensuring the organization stays ahead in a dynamic tax landscape. This role offers a unique opportunity to influence global operations and drive innovation in tax management.

Your Profile

Our client is seeking a highly skilled tax professional with a Bachelor’s degree in Accounting, Finance, or a related field. A professional qualification such as CPA or ACCA is preferred. With at least 5 years of relevant tax experience, you will bring expertise in leveraging accounting software and advanced Microsoft Excel skills. The ideal candidate will have exceptional analytical and problem-solving abilities, a meticulous eye for detail, and a commitment to accuracy. Solid communication and interpersonal skills, along with the ability to work both independently and collaboratively in a dynamic team environment, are essential to succeed in this impactful role.

Apply Today

Please send your resume, in WORD format only and quote reference number SN12565094, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd | Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Sr. Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

TikTok Business Integrity team is at the core to power monetization drive for TikTok on a global scale. The team builds the foundation to safeguard our advisement platform and use cutting-edge technologies to bring the most value to our users as well as business partners. In Singapore, we commit to uphold the integrity of the platform by taking advantage of human insights to know more about advertisers and use signals to optimize the tradeoff between risk and advertiser experience.

Responsibilities

- Define business problems, goals and product solutions of TikTok ads Integrity that keeps our users from violating ads

- Design strategies that can better balance the goal of risk control and revenue growth

- Learn from users' feedback, case analysis and measurements to find new opportunities

- Continuously incorporate cross-functional teams and drive the team's success

Minimum Qualifications

- Bachelor's degree or above

- Fluency or proficiency in Mandarin is required for product launches and communication with external Chinese stakeholders.

- 3+ years experience in product management, having launched at least one product from 0-1 (this does not include total years of experience)

- Experience building solutions addressing content quality or authenticity a plus

- Experience building solutions based on artificial intelligence or machine learning

- Experience synthesizing data both quantitative and qualitative to inform product decisions

- Outstanding interpersonal skills communicating both in person and in writing

- Ability to influence without authority

Preferred Qualification

- Intellectual humility, honesty and curiosity

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Work together with the Call Centre Manager to manage, train and make improvements to the overall guest experience.
• Be pro-active in day to day operations for Rooms Reservations and Call Centre
• Ensuring emails are responded in a timely manner
• Ensure accuracy in guests Rooms Reservations.
• Agree on and implement actions to make improvements to both internal and external customer service.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Familiar with hotel operating system especially Opera PMS, HotSOS, PABX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Call Centre Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Call Centre Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Call Centre Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self-up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What we need from you

• A minimum qualification of O levels of equivalent
• At least 3 years of experience in the a supervisory level, including management experience
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Must speak fluent English. Other languages will be an added advantage

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for an energetic Business Development Manager (Education) to help us expand our education business on a regionally basis.

The selected person will solely responsible to create and apply an effective marketing strategy for regional client acquisition.

Responsibilities

• Develop a sustainable growth strategy

• Conduct research to identify new markets

• Strategize marketing campaign to penetrate the new markets

• Sustain long-term relationships with new and existing customers

Requirements and skills

• Proven working experience in Education industry is a critical requirement

• Proven track record in Education industry

• Knowledge in either SSG framework or Private Education framework

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English & Mandarin

• Ability to gather research materials

• Good communication and negotiation skills

• Experience in customer support

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

Job Summary

The Business Development manager is responsible for the negotiation and acquisition of new clients in TEC Singapore. Working closely with the relevant departments, the Manager role is also to drive the occupancy and expansion of the local portfolio.

Responsibilities

• Generate the private offices product sales volume and value through the development and implementation of a structured and target-driven strategy with disciplined and proactive attitude towards marketing and networking
• Identify new business opportunities and sales channels
• Handle sales enquiries and site inspections while providing solutions according to the client’s expectation
• Account management of clients to achieve high retention rates
• Collaborate with internal teams for pre-sales planning and after sales services
• Maintain all online CRM system data to ensure accuracy of all sales results, opportunities, contacts and contracts
• Actively build network on behalf of TEC among Real Estate Agencies, Chambers of Commerce, Government Bodies, Professional Services firms and MNCs
• Maintain a good and lasting professional relationship with internal team members, clients and business partners
• Participate in business events and sales related activities

Job Requirements

• 3-5 years working experience
• Excellent interpersonal, communication and networking skills
• Highly motivated, proactive and presentable disposition
• Ability to work well in a dynamic environment, as well as the initiative to work autonomously
• Ability to manage a portfolio of multiple clients, and to maintain relationships with clients, affiliates, and key industry contactsAbility to negotiate with decision-makers, executives, and CEO’s

The Dutch Chamber of Commerce in Singapore (DutchCham) is looking for a Marketing Manager for three days a week. In this role you will manage DutchCham’s online platforms and communication tools and will drive online marketing campaigns.

This role offers an exciting opportunity to manage and improve DutchCham’s online presence, strengthen engagement with our members and contribute to the growth of our community.

We’re looking for a Marketing Manager who has knowledge of online platforms (website, social media and newsletters) and who is tech savvy and has a feel for design. A strategic thinker but also has a knack for spotting opportunities and converting them into tangible results.

Key Responsibilities

• Manage Marketing, PR and Communications efforts.
• Safeguard our branding and visual identity.
• Manage content and design for website, social media, newsletter and events.
• Manage and optimize social media channels.
• Lead the customer journey and acquisition efforts of the team (online and offline).
• Track and monitor online performance of various platforms (Google Analytics, etc.).
• Provide insights/analytics with the goal of improving response/conversion rates.
• Manage the customer experience, digital and print materials and press for the DutchCham Winsemius Awards.

What we’re looking for

• Diploma/Bachelor degree in Communications / Marketing / Media or related field.
• Positive, energetic and a resourceful team player.
• Demonstrate a strong understanding of business dynamics and commercial focus.
• Strong relationship-building skills.
• Experience with social media and newsletter tools.
• Proficiency of Adobe.
• Knowledge of SEO and Google Analytics.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Excellent writing skills (English).
• Proficiency in video editing is a plus.
• Experience with content management systems (CMS) and/or customer relationship management (CRM) will be an advantage.
• Knowledge of Dutch language is an advantage.

Why join DutchCham?

• Be part of a thriving international business community with strong connections in Singapore.
• Take on a high-impact role with room for creativity and
• Collaborate with a passionate team dedicated to making a difference.

Additional Details

• Dutch nationality is not required.
• This is a part-time position (3 days per week).

Please send your CV & cover letter to [email protected]. If you have any questions about the job responsibilities, please contact Petra Hemmes (via email).

Presto Studios’ is a music school where music education will always be a warm and nurturing learning experience. Till today, we have nurtured thousands of students using our teaching methodology, providing them with the most nurturing music environment as they experience the love of music at Presto Studios.

Front Desk Management

• Serve as the first point of contact for students, parents, and visitors.
• Greet clients warmly and provide a welcoming atmosphere at the school.
• Manage phone calls, emails, and walk-in inquiries promptly and professionally.

Operational Coordination

• Oversee scheduling of classes, studio bookings, and teacher availability.
• Ensure the studio is well-maintained, organized, and equipped for lessons and events.
• Monitor inventory of supplies and teaching materials, placing orders when necessary.
• Coordination of examinations and other students related assessments.

Customer Relations

• Handle customer inquiries regarding lesson schedules, fees, and programs.
• Resolve complaints or concerns in a courteous and efficient manner.

Administrative Support

• Maintain accurate records of students, classes, and payments.
• Prepare reports for management on student attendance and operational issues.
• Coordinate with external vendors or service providers as needed.

Event Support

• Assist in the planning and execution of recitals, workshops, and open houses.
• Manage event logistics, including scheduling, setup, and customer communication.

Requirements:

• A bachelor’s degree or diploma in a relevant field, such as business administration, arts management, operations management or music.
• 3–5 years of experience in operations, studio coordination, or a similar administrative role, ideally in: Music schools, performing arts organizations, or educational institutions, retail or service-oriented businesses with customer-facing roles.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in office software (e.g., Microsoft Office, Google Workspace) and familiarity with scheduling or management software.
• Ability to work retail hours, including evenings and weekends.
• A passion for music or the arts is a plus.
• Prior experience in managing teams, overseeing operations, or leading projects is highly preferred.
• Basic knowledge of event coordination and logistics is often a plus.

What We Offer:

• A dynamic and collaborative work environment.
• Opportunities to contribute to the growth of a vibrant music education community.
• Competitive salary and benefits.
• Professional development opportunities.

How to Apply:

Please send your resume and a cover letter outlining your qualifications and enthusiasm for this role to [email protected]. We look forward to welcoming you to our musical family!

Presto Studios is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.