Job Mandate

Relationship Managers are high-level professionals who manage an affluent customer’s wealth holistically. They will be directly responsible for interfacing and engaging with clients on a day-to-day basis with the objective to grow and protect the clients’ wealth for the enjoyment of their successors and their heirs. With consultative process, Relationship Managers gather information about the client’s needs & wants, then tailor a personalized strategy that uses a range of financial products and services. They customize investment strategies to address each client’s unique circumstances as well as specific preferences for income, liquidity, and risk. Where appropriate, they pursue cross-border investment opportunities to enhance returns and provide additional diversification.

The Relationship Manager (RM) is expected to achieve the annual business targets on business development, relationship management and customer profile balances based on more complex investment requirements while ensuring accurate and timely completion of the entire sales and compliance process.

The Relationship Manager is primarily responsible for achieving business targets through the following:

1. Acquisition of new high net worth customers

2. Generation of additional volume from existing customers across sales channels

3. Development and engagement of strong relationships with assigned customers

4. Delivery of excellent customer service through investment products and service offerings

Trust Advisory Referrals

DUTIES AND RESPONSIBILITIES

A. Business Development

1. Achieves business targets on acquiring, on-boarding and deepening of Mass affluent customers.

1.1. Identifies and promotes a robust pipeline of prospective customers.

1.2. Sets appointments proactively and meets with customers to establish their needs & requirements.

1.3. Pursues marketing and solicitation of investible funds from existing and new accounts.

1.4. Develops proposals in accordance with the requirements of each account, in line with the client’s objective and needs relative to yield safety, liquidity and diversification.

1.5. Submits proposals and ensures follow-ups in a timely manner including preparation of call reports to apprise management of the account status.

1.6. Conducts client presentations.

1.7. Networks with customers in order to create new business contacts.

2. Liaises proactively with branch partners for referrals and cross-sell opportunities.

3. Develops and deepens relationships with assigned customers.

4. Engages support of specialists to provide technical advice to customers when necessary.

5. Analyzes trends in the market as well as customer profiles to identify potential opportunities for the organization.

B. Client Relationship Management

1. Monitors customers’ accounts and portfolios providing proactive, timely, relevant market updates and advice through regular calls and meetings, thus building long-term relationships.

2. Seeks to establish and understand customers’ real needs and expectations.

3. Executes sales and investment strategies/activities effectively.

4. Maximizes each client or branch interaction by building on customer cues to gain commitment to products, services, and solutions.

5. Builds and develops relationships with customers –e.g., accompanying them at social/lifestyle events.

6. Reviews accounts regularly to ensure the growth of the aggregate fund level.

Strategic Planning and Market Development

• Develop and execute strategic business plans to identify and secure new business opportunities in both local and international education sector.

Partnership Management

• Build and maintain strong relationships with educational institutions

Client Relationship Management

• Identify and cultivate relationships with high-value clients, including students and parents

Event Planning and Representation

• Organize and participate in education fairs, seminars, and webinars to promote the company’s services

Join us as Senior Manager, Finance at AIA Investment Management!

Reporting to the Head of Finance, this position is accountable for the provision of financial & regulatory reporting of AIAIM in accordance to the applicable accounting policies, standards and guidelines. Additionally, this Senior Manager will assist the Head of Finance (HOF) to manage financial governance & control documents and support HOF as the business partner to the CEO, EXCO and Senior Leadership Team of AIAIM and Holdco.

Responsibilities:-

1) Finance Governance and Control

• Review AIAIM monthly and quarterly group and regulatory reporting deliverables
• Assist HOF to monitor and ensure regulatory compliance with MAS’s Risk Base Capital framework requirements, as well as S13U and FSI-FM Incentive Grant for solvency and capital purposes
• Assist HOF to monitor outsourced finance functions and ensure it is according to the MAS, Group and AIAIM outsourcing guidelines and policies
• Lead Group Finance project deliverables to ensure enhancement efficiency and regulatory changes
• Develop and update Business Process Manuals (BPM) relating to the Finance Department according to ICFR and other internal control requirements (ISAE3402). To assist as coordinator of ICFR and ensuring BPMs and internal control matrices are in place
• Liaise with Compliance and Risk team to ensure completeness and validity of finance’s risk control matrices
• Interact with Group Internal and External Statutory Auditors on finance related audit matters and address any audit action points
• Develop/co-develop/advise finance related policies in collaboration with Group and AIAIM internal stakeholders including advising AIAIM fund vehicles to ensure policies are in compliance with AIAIM requirements
• Assist HOF in tracking and managing financial risks and contingencies for AIAIM

2) Group Financial, Statutory and Regulatory Reporting

• Lead and ensure group, statutory and regulatory reporting are prepared on a timely basis
• Lead the statutory year end and voluntary half year audits and manage the relationships with external auditors
• Prepare reports and presentations for board members, EXCO and regulatory bodies as required
• Recommend areas for enhancements and improvements for the current systems and processes to meet the challenges and needs of stakeholders and participate in projects for any development, design, and implementation of new processes, controls, and functionality changes to existing systems and processes

3) Capital Monitoring and Management

• Ensure treasury activities support by GFS is provided on a timely basis. Provide instructions to GFS for execution of treasury activities and perform final review on GFS outputs and be accountable for all the deliverables
• Assist HOF in daily cash forecasting, annual cash budgeting, determination of dividend amounts and the associated AAMP approvals including:-
• Manage time deposit placements or other short-term cash investments
• Manage FX conversions for operational requirements
• Execute cash transfers between bank accounts for funding arrangements
• Review annual cash flow budget
• Manage bank account opening, closing and signatory updates, including e-banking platforms
• Arrange approvals for and execute dividend remittances
• Assist HOF in preparing liquidity stress testing reports, if applicable

4) Business Continuity and Succession Planning

• Act as the departmental alternate BCP officer to ensure that related BCP drills pertaining to systems etc are performed accordingly and that relevant BCP documentation is updated
• Mentoring and coaching any assigned direct/indirect reports for smooth BAU continuation and eventual future career deliverables

Requirements

• University Degree in Accountancy or Internationally Recognized Accounting Qualification (ACCA, etc)
• 10 + Years finance functions including reporting and analysis in a multi-national Financial Institution, and/or accounting and auditing experiences in a big-size accounting firm
• 5 + years of supervisory or management experience
• Experience in asset management company and insurance industry is a must
• Strong knowledge of accounting standards and principles as well as in the preparation of management, financial and regulatory reports and analysis
• Proficiency in Microsoft Excel, Power Point and Word
• Knowledge of SAP Accounting System and Business Intelligence System and familiarity with using the systems
• Excellent interpersonal and communication skills to deal with local and group personnel at various levels
• Strong mentoring and coaching skills
• Ability to work under pressure to meet tight deadlines

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Etiqa Insurance Singapore is looking for a dynamic individual to join our actuarial team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Scope Overview

• To support and actively participate in product pricing
• Implement innovative products to add value to business
• Conduct regular analysis of the experiences and impacts of the products to the business
• Assist in managing product pricing, product filing, and reinsurance negotiation for Singapore office
• Assist in implementing product development related tasks including product setup, testing and maintenance
• Provide technical support to internal and external stakeholders
• Assist in any ad-hoc projects that support the Company/Department's initiatives in Singapore

Requirements

• Bachelor Degree in Actuarial Science or any quantitative discipline
• 6 to 9 years of actuarial practices in Life Pricing
• At least passed a few preliminary examinations especially life contingencies paper (e.g.: SOA Exam MLC).
• Prophet modelling experience on life products will be an added advantage

**We regret to inform that only shortlisted candidates will be contacted.

WHO WE ARE

The SME Centre is an initiative by Enterprise Singapore started in 2005 as Enterprise Development Centres(EDCs) and renamed in 2013 to SME Centre with the objective of establishing a channel for SMEs to obtain advice/consultation on business and operational issues. The SME Centre have access to various resources to help the SMEs start, sustain and grow their businesses. They are the nerve centre for business advisory, access to capability upgrading tools and knowledge for their business growth.

SME Centre@SICCI is one of the 5 Centres in Singapore established to serve the SME community. The SME Centre@SICCI role have moved from awareness building of government assistance grants and schemes to helping SMEs develop their capabilities for growth. SME Centre@SICCI provides aspiring entrepreneurs and SMEs with a one stop business advisories and diagnosis services. SME Centre @ SICCI also conduct capability development workshops to help SMEs to grow in areas of finance, productivity, human resources &marketing. These services thru the SME Centre@SICCI are to provide the SMEs with valuable access to relevant knowledge and services that meet the needs of their businesses for growth thru the business advisors.

WHO WE ARE LOOKING FOR

The SME Centre@SICCI are looking for a dynamic go-getter individual with a never say die attitude. The candidate must have the willingness to go the extra mile to care for their customers and in ensuring the services delivered are top notch and be a partner with the SMEs in helping their business to grow. Someone who is versatile, not afraid to take ownership in growing enterprises and have an enquiring growth mindset. The Business Advisor role :

KEY RESPONSIBILITIES

1) Provide sound business advisory and information to SMEs in their operations.

2) Identify gaps and propose appropriate solutions for SMEs to help their business grow.

3) Play an active role in outreach efforts to SMEs to generate leads and referrals.

4) Engage in purposeful and productive interactions with SMEs which may be face-to-face, phone and/or email.

5) Plan and organize events and capability workshops for SME Centre.

6) Provide support to events organized by Singapore Indian Chamber of Commerce and Industry (SICCI).

7) Support the Centre Director in the smooth operations and marketing of SME Centre activities.

8) Work towards achieving the SME Centre KPI collectively as an individual and as a team.

EXPERIENCE AND KNOWLEDGE

1) Degree holder or equivalent with a minimum of 2 to 4 years of relevant experience and a good track record in advisory or consultation projects.

2) Self-driven and works well independently and within the team to assist SMEs in their business needs.

3) Knowledgeable in one or more of the following areas:

a) Business services (e.g. business matching, business registration, business operations)

b) Financial services

c) Legal services

d) HR policies

e) Management (IT services, management system, health and safety)

4) Well-versed in the regulatory requirements and various government assistance schemes would be a plus.

SME Centre@SICCI is an equal opportunity employer. Come join our team and be a part in journeying together with the SME in growth!

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

We are currently seeking a highly skilled and experienced Training Centre Manager to oversee the training operations. As the Training Centre Manager, you will be responsible for managing the overall training programs, marketing and sales, quality management, and ensuring the smooth running of the centre.

Responsibilities:

· Develop and implement training strategies to meet the needs of our clients

· Conduct Training Needs Analysis (TNA) to identify skill gaps and training requirements

· Develop proposals for corporate clients

· Manage and coordinate the day-to-day operations of the training centre, including scheduling, resource allocation, and facility management.

· Provide leadership and guidance to the training centre staff, ensuring a high level of performance and productivity

· Develop and implement sales and marketing strategies to achieve business goals

· Identify new business opportunities and build strong client relationships

· Generate leads and manage the sales pipeline effectively through HubSpot

· Conduct competitive analysis to stay ahead of market trends

· Build and maintain relationships with clients, trainers, and other external partners.

· Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.

Requirements:
- Proven experience as a Training Centre Manager or similar role
- Strong communication and interpersonal skills
- Excellent team management and leadership abilities with strong result focus
- Ability to build and maintain relationships with clients and stakeholders
- Strong critical thinking and problem-solving skills
- Proficient in project management and program development
- Experience in Training Needs Analysis (TNA) and designing training programs
- Familiar with regulatory requirements and industry standards


If you meet the above requirements and are passionate about training and development, we would love to hear from you. Please submit your resume and salary expectations for consideration.

about the job

• Leadership and Coaching: Mentor and guide Relationship Managers to enhance their sales capabilities, deepen product knowledge, and strengthen client management expertise.
• Business Development and Growth: Lead initiatives in client acquisition and business expansion to grow the bank's Priority Banking and wealth management portfolios.
• Performance Management: Deliver regular updates to senior management on team productivity, client satisfaction metrics, and revenue performance.
• Strategic Planning: Develop and implement business strategies to achieve organizational goals, drive market penetration, and strengthen client relationships.

skills and experience required

• Minimum of 5-8 years of experience in wealth management, Priority Banking, or a similar client-facing role.
• Strong leadership and coaching skills with a demonstrated ability to manage and motivate teams.
• Excellent interpersonal and communication skills for building strong relationships with clients, team members, and stakeholders.
• Comprehensive knowledge of financial products, including investment instruments, wealth management solutions, and risk management tools.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

We’re looking for a highly motivated controller. Our ideal candidate is confident in his/her technical skills, has a great attitude, thrives in a fast-paced environment and wants to join a dynamic team centered around innovation. The successful candidate will have full ownership of the financial numbers and processes of business in Singapore, the role is based in Singapore and reports to the Director, Finance (Singapore).

What you’ll find at our table:

• Oversee the full set of accounts and take responsibility for month-end closing, closely partnering with the GL shared service team to ensure accurate and timely reporting
• Business partnering with local business stakeholders and FP&A counterparts to solve accounting issues effectively, review our financial numbers (PnL, balance sheet and cash flow) thoroughly and highlight any significant variances/potential risk areas to the management
• Focus on continuous process improvement, drive for the adoption of best practices and operational excellence for Singapore across different teams that will have significant financial impacts
• Ensure proper documentation on the processes to strengthen internal controls
• Assist with any new systems or process implementations
• Perform internal audits and manage quarterly and year-end external audits and liaise closely with external advisors to ensure that our regulatory reporting is completed on time
• Ensure processes are compliant with group accounting policies, internal controls, tax and other statutory requirements. Identify new internal accounting controls that we should implement to mitigate the risk of non compliance
• Ensure compliance with group accounting policies, audit, tax, and other statutory requirements
• Understand the company’s financial goals and offer data-driven, well informed recommendations to the Director, Finance
• Stay up to date with new accounting regulations and IFRS and update the team/ revise internal processes as necessary

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

We are seeking a committed individual to join the equities operational team to support the daily reconciliation process and operational control reporting. The candidate needs to be attentive to details with data integrity mindset who thrives off learning new skills and challenging yourself in operational efficiency area.

Job Responsibilities

The incumbent will be responsible for:

• BAU processes are timely performed, ensuring daily reconciliation are duly processed, resolved, and escalate recon breaks in a timely manner.
• Ensure accuracy and meticulous in daily processing of records and updates.
• Provide administrative support, documentation, collateral management, and statistics collation.
• Liaise with different stakeholders in supporting the daily operational activities and collaborate with various stakeholders for projects and business initiatives.
• Identify opportunities for process improvements or automation and controls to achieve operational workflow and service efficiency.
• Subject matter expertise on Listed Derivatives and OTC Leverage Forex products, trade lifecycle events and front-to-backoffice processing.
• RCSA (Risk Control Self-Assessment) action plan monitoring and reporting and CSA sampling
• Exchange Clearing activities are performed in accordance with local regulatory requirements.
• Well verse in regulatory reporting, HKEX LOP, SGX PCS, CFTC & CME large position reporting, etc.
• Perform any other responsibilities/tasks as assigned by the Management from time to time.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Minimum degree or its equivalent qualification
• Ideally 10 years in industry experience with minimum 3 years of experience into the manager role.
• Derivative Back office system knowledge
• Exchange clearing system and regulatory knowledge
  Futures industry knowledge
• Good MS Excel /office skill
• Good interpersonal and communication skills
• Familiar with project management and implementation requirement
• Problem solver and equipped with an analytical mind to diagnose issues and ability to think-of-box solutioning is paramount.
• High sense of urgency and dedication to efficiency
• Strong communication, interpersonal and good organizational skill
• Team player, independent, resourceful and able to work well under pressure in a fast-paced environment.
• Keen attention to detail with accountability mindset
• Risk control mindset
• High sense of urgency and dedication to efficiency with process transformation mindset

Email: [email protected]

Role: Trade Operations Analyst (1 year renewable contract)

Experience: Minimum of 1 year

Location : Marina Bay

Benefits:

• Renewable contract (Performance-based)
• Medical Insurance Coverage
• Leave credits

RESPONSIBILITIES:

• Work closely within VCG, Rates and PC team on rates sourcing process (end-to-end from source to distribution)
• Assist VCG & Rates team for daily BAUs including rate configurations and resolving rate exceptions/investigations
• Perform trending analysis of key market data drivers giving more insights to daily movement.
• Assist with testing of projects and initiatives in rates automation & enhancements across VCG and Rates team, as well as tracking and following up on the status of the various initiatives.
• Responsible for delivery of end of day market data for EOD valuation for an asset class.

QUALIFICATIONS:

• Bachelor's Degree in Finance, Business, or related field
• Good knowledge of treasury products, especially in the areas of Interest Rate/FX products.
• Experience in Commodities would be a plus.
• Banking experience

Location: East

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Integrated Marketing Manager, Product Marketing

Moomoo SG is on the lookout for a dynamic Product Marketing Manager to join the Integrated Marketing Team to contribute to the rapid expansion of our business in Singapore. As the Product Marketing Manager, you will play a pivotal role in planning and executing product go-to-market campaigns, and be the locally-based product marketing expert to be consulted on the product go-to-market strategies, product positioning and messaging for Moomoo SG's retail investment products.

This role requires both high level of collaboration across functions and good understanding of a wide variety of investment products. You must be a team player and are comfortable working closely with cross-functional teams including branding & PR, growth, lifecycle marketing, content marketing and product management. You also understand from the customer's perspective what they want and how they think when investing, and you are able to translate their needs to strategic plans and collaborate with other teams to implement. The ideal candidate will have good knowledge of capital market products including global stocks, derivatives, unit trusts and cryptocurrencies, or is personally a savvy trader or investor who understands the investment mentality in Singapore.

Responsibilities

1. Product GTM Campaigns:
1. Lead go-to-market plan for key product launches. Plan and execute integrated promotions/campaigns to drive product growth through the omni-channel strategies, including external channels such advertising, KOL, online & offline events, PR and owned channels such as official website, SEO, eDM, in-app community and social media.
2. Product Positioning and Messaging:
1. Identify target audience and develop compelling core messaging and positioning through thorough market research and competitive analysis.
3. Marketing Collateral Development:
1. Collaborate with design teams to create impactful marketing materials, including key visuals, product videos, landing pages, one-pagers, and webinar/event content.
4. Product Operation
1. Work closely with the operation team. Be consulted on the evergreen product operation to ensure strategies are aligned and localised for Singapore market.
5. Outbound Communication:
1. Support communication to sales team and clients, educating them about our product offerings and benefits.
6. Inbound Communication:
1. Collect feedback from customers, review and ideate, and communicate insights to the product team for continuous product improvement.
7. Data Analytics:
1. Monitor marketing and business metrics in collaboration with the data science team. Adjust overall marketing strategies based on data analytics.

Please note that only short-listed candidates will be contacted.

Requirements

• Passionate about a career in marketing in the fintech space.
• Bachelor's degree or above.
• Minimum 5 years of experience in marketing & growth, preferably in the fintech/tech/finance industry.
• Experience in independently managing marketing campaigns, capable of leading projects across teams and reporting up.
• Experience in collaborating with cross-functional teams, including branding & PR, growth, content, product management, lifecycle marketing, data analytics and sales.
• Good understanding or knowledge of capital market products including global stocks, derivatives, unit trusts and cryptocurrencies. Understand the investment mentality in Singapore.
• Excellent presentation, written, and verbal communication skills.
• Strong proficiency in English (both written and verbal) and Mandarin (verbal). This role requires frequent communication with mandarin-speaking stakeholders.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT), Weekend duty as per roster

About the job:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

This position required to do project clearance.

You will be required to perform the following:

• Overall, in-charge of the project with the support of other team members (Conference, logistics, admin, sales, marketing) to ensure the success of the event.
• Drive a sound business model and manage the budget for each edition of the event and to ensure expenditure is managed efficiently.
• Work with client to establish standing operating processes (SOP) for execution of event e.g., approval process, reporting requirements, schedule of meetings etc.
• Work with client to conceptualize, design and execute curated zones for the event
• Budget management will include:
• Propose a detailed financial budget and obtain approval from the client.
• Monitor revenue and expense to ensure that the overall event is performing well financially.
• Work with the Finance department on invoicing and account reconciliation matters for both pre-and post-event.
• Ensure that all expenses processed by both core and supporting functions/departments are in compliance with SOP.
• Coordinating the various committee meetings with client/stakeholders and attending meetings with the client/stakeholders on all progress updates of works done to the lead-up of each edition.
• Liaising with 3rd party contractors working e.g., venue provider, exhibition stand builder, etc, or any other providers contracted by client directly, to drive the overall success of the event.
• Incorporating the sustainability aspects of organising events and actively propose areas on how carbon footprint can be reduced.
• Should there is any direct or indirect issues e.g., venue or event production-related, during the contractual period, you shall be responsible to rectify these issues.
• Conduct and record meetings with client as and when required.
• Client liaison and servicing.

Requirements:

• Degree or Diploma holder.
• Preferably with 3 years of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office.
• Possess experience in organising a virtual and/or hybrid event preferred.
• Strong presentation, interpersonal, communication skills with client-service orientation.
• Possess good planning, organisational and multi-tasking skills.
• Possess good communication & negotiation skills.
• Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES
Regulatory & Control Operations deliver accurate, timely and complete reporting while leveraging technology within a robust risk management framework. Leverage industry expertise to​ maintain regulatory excellence and support the Firm's Global Banking & Markets activity. ​

HOW YOU WILL FULFILL YOUR POTENTIAL

• Develop expert knowledge pertaining to derivatives regulatory requirements, processes and systems for a number of transactions and position based Regulatory reports
• Oversee the implementation efforts of new rules or changes within existing obligations
• Provide oversight of the impact assessments done on these reports for new markets, new products, business reorganizations, system changes and new/changed regulations
• Investigate, remediate and provide supervisory guidance on issues with these reports and develop control improvements
• Improve current processes, procedures and reports including automation of manual processes
• Contribute to strategic initiatives relating to these reports, for example strategic Technology developments
• Define and provide supervisory oversight for comprehensive project documentation in support of strategic initiatives and change management including: business/functional requirement documents, process flow diagrams and comprehensive data analysis
• Produce test scripts and co-ordinate / participate in testing activities with Operations and Technology
• Work with Legal, Compliance, Technology, other Operations groups and various Business units to manage change programs and issue resolution for these reports
• Act as a risk manager for the firm through ongoing assessment and awareness of the regulatory environment and the firm’s adherence to its reporting obligations
• Be flexible to contribute to other activities within the group where necessary, e.g. daily report production

SKILLS & EXPERIENCE WE’RE LOOKING FOR

Basic Qualifications

• Bachelor’s degree required
• Between 1-3 years of relevant work experience
• Highly proficient in the use of MS Office products
• Analytical thinker with the ability to generate innovative ideas and translate strategy to execution
• Problem solving and documentation skills with an ability to understand complex workflows
• Candidate must be proactive, enthusiastic and team oriented
• Accuracy and attention to detail
• Ability to think strategically and contribute to department and division wide initiatives
• Strong written and verbal communication skills
• Proven ability to organize and prioritize workload and drive results
• Ability to learn quickly and adapt to new changes and new challenges
• Ability to wear multiple hats in a fast-paced environment

Preferred Qualifications

• Preferred candidate will have 1-3 years of business experience in financial services/ operations, included past responsibility for regulatory reporting, audit, compliance, middle office support, project management, risk management, and implementation of strategic operational plans
• Experience with derivative products and expertise as a business analyst around regulations like OTC Derivative Reporting to HKMA, JFSA, ASIC and particularly MAS is strongly preferred

ABOUT GOLDMAN SACHS

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Grow Relentlessly: Strive to become our best, most authentic selves.
Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
Focus on Impact: Create impact through bias for action and tangible results.

As a Relationship Manager, you will take ownership over a book of business that you will develop by building relationships with potential and existing borrowers and networking to bring in more borrowers. This person will play a pivotal role in bringing in business and ensuring the continued vitality of Funding Societies.

What you will do:

• Generate leads for SME lending via phone calls, client visit & etc
• Educate SMEs on peer-to-peer lending and our company
• Follow-up with inquiries and qualify leads for SME lending
• Retain and expand relationships with SMEs to meet their financing needs
• Identify new product and service offerings, which may create unique, innovative, and high-value customer solutions.
  

What we are looking for:

• 2-5 years experience in SME financing and/or B2B sales
• Wide network of decision makers in the SME space
• Able to adapt to an evolving and fast-paced working environment
• Great interpersonal and relationship building skills, with proven ability to optimize both internal and external contacts
• Proactive, assertive and able to take ownership of the target with the ability to plan for its achievement
• Good self/time management skills
• Excellent communication skills in English and at least one second language
  

Responsibilities

• Coordinate and monitor supply chain operations
• Ensure premises, assets and communication ways are used effectively
• Utilize logistics IT to optimize procedures
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
• Plan and track the shipment of final products according to customer requirements
• Keep logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management

Requirements:

• Proven experience as logistics coordinator
• Experience in customer service will be appreciated
• Knowledge of laws, regulations and ISO requirements
• Ability to work with little supervision and track multiple processes
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• BSc/BA in business administration, supply chain management or relevant field

We are looking for a dedicated Project Manager for the project fulfillment team. In this role, you will maintain and build strong, long-term customer relationships by understanding our customers’ needs, ensuring our projects are delivered to the best quality standards, and meet or exceed their expectations. Working with the Service Delivery Manager, you will be responsible for the delivery of our software products and applications to our clients and their end users, including managing project timelines and budgets, fixing reliability issues and tracking service metrics.

On a given work week, you will:

● Interact with customers to make sure our projects are aligned with their requirements and desired direction while ensuring the projects stay within budget, stipulated timelines and commercial parameters.

● Oversee project budget and contracts and work within the financial guidelines of the contracts, including manpower planning and when and how to hire third parties such as suppliers and contractors.

● Proactively identify project risks and take action to prevent them from escalating into major issues that hinder the project’s successful delivery.

● Work with the Delivery Manager to organize the use of manpower resources effectively and efficiently while focusing on the highest priority tasks for delivering the product or service.

● Manage internal and external project stakeholders including but not limited to upholding team morale, providing helpful feedback, and managing conflicts for the smooth implementation of projects.

● Conduct project audits and reviews to identify gaps in the delivery process to improve the project's progress and output.

Job Skills and Requirements

● At least 5 years of experience in project management or service delivery, with a minimum of 3 years in the software engineering domain.

● Good understanding of agile methodologies and lean practices.

● Degree in Computer Science, Software Engineering or Business Management (Technology) or related disciplines.

● Excellent organizational, problem-solving, communication and leadership skills.

● Good working knowledge in financial management and commercially astute.

● Must be a Singapore Citizen.

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

We are currently representing a leading real estate development firm specializing in creating vibrant and dynamic retail spaces. With a diverse portfolio of shopping malls, commercial complexes, and mixed-use developments, we are committed to delivering exceptional retail experiences that enhance communities and drive economic growth.

We are seeking an experienced and motivated Retail Leasing Manager to join our dynamic team. The successful candidate will play a pivotal role in identifying and securing retail leasing opportunities at both the group level and within our shopping malls. As a Retail Leasing Manager, you will be responsible for cultivating and maintaining strong relationships with retailers, negotiating lease agreements, and ensuring the success of our retail tenants.

Key Responsibilities:

- Conduct thorough market research to identify retail trends, consumer behavior, and competition.

-Analyze market data to assess demand and supply for retail spaces in target areas.

- Identify and prospect potential retail tenants at the group level and within shopping malls.

- Build and maintain a comprehensive database of potential tenants.

- Cultivate and nurture relationships with existing and potential retail tenants.

Collaborate with internal teams to ensure tenant satisfaction and address any concerns.

- Negotiate lease agreements that align with company objectives and financial targets.

- Ensure lease terms comply with legal and regulatory requirements.

- Evaluate financial viability of potential leasing deals, considering rent, tenant improvements, and other financial terms.

- Work closely with the finance team to create accurate financial models.

- Collaborate with construction, marketing, and operations teams to ensure seamless execution of leasing agreements.

- Provide input on retail space design and layout to maximize tenant success.

- Prepare regular reports on leasing activity, market trends, and tenant performance.

- Present findings to senior management and contribute to strategic decision-making.

- Stay informed about local, state, and federal regulations affecting retail leasing.

- Ensure lease agreements comply with all legal requirements.

Key Qualifications:

- Bachelor's degree in Business, Real Estate, or a related field (Master's degree preferred).

- Proven experience in retail leasing, preferably in a real estate development context.

- Strong negotiation and interpersonal skills.

- In-depth knowledge of retail industry trends and market dynamics.

- Excellent analytical and financial modeling skills.

- Ability to work collaboratively in a fast-paced environment.

- Familiarity with legal aspects of lease agreements

If you are a results-oriented individual with a passion for retail leasing and a track record of success, we invite you to apply for this exciting opportunity to shape the retail landscape and apply with us now!

Asher Tan

Reg No: R1988776

EA License No: 20S0075

[email protected]

Job Description:

• Developing key performance goals and managing the performance of the staff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with Account Managers and other senior staff to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

Requirements:

• Minimum 5 years of relevant management experience with a minimum of Bachelor's Degree in Business & above
• Keen strategic thinking and planning
• Understanding of budget management and financial monitoring
• Excellent leadership skills, including goal setting, motivating, training and mentorship
• Proactively communicate with team to share ideas and information
• Exceptional interpersonal and communication skills, including writing, speaking and active listening
• Effective conflict resolution and problem-solving skills
• Good organization and time management, including the ability to work well in high-pressure situations with tight deadlines
• Strong analytical thinking skills
• Review company's performance report to identify areas of productivity, cost reduction and programme improvement
• In-depth knowledge of the industry and managerial strategies
• Interview, hire and train new employees

Job Mandate

Relationship Managers are high-level professionals who manage an affluent customer’s wealth holistically. They will be directly responsible for interfacing and engaging with clients on a day-to-day basis with the objective to grow and protect the clients’ wealth for the enjoyment of their successors and their heirs. With consultative process, Relationship Managers gather information about the client’s needs & wants, then tailor a personalized strategy that uses a range of financial products and services. They customize investment strategies to address each client’s unique circumstances as well as specific preferences for income, liquidity, and risk. Where appropriate, they pursue cross-border investment opportunities to enhance returns and provide additional diversification.

The Relationship Manager (RM) is expected to achieve the annual business targets on business development, relationship management and customer profile balances based on more complex investment requirements while ensuring accurate and timely completion of the entire sales and compliance process.

The Relationship Manager is primarily responsible for achieving business targets through the following:

1. Acquisition of new high net worth customers

2. Generation of additional volume from existing customers across sales channels

3. Development and engagement of strong relationships with assigned customers

4. Delivery of excellent customer service through investment products and service offerings

Trust Advisory Referrals

DUTIES AND RESPONSIBILITIES

A. Business Development

1. Achieves business targets on acquiring, on-boarding and deepening of Mass affluent customers.

1.1. Identifies and promotes a robust pipeline of prospective customers.

1.2. Sets appointments proactively and meets with customers to establish their needs & requirements.

1.3. Pursues marketing and solicitation of investible funds from existing and new accounts.

1.4. Develops proposals in accordance with the requirements of each account, in line with the client’s objective and needs relative to yield safety, liquidity and diversification.

1.5. Submits proposals and ensures follow-ups in a timely manner including preparation of call reports to apprise management of the account status.

1.6. Conducts client presentations.

1.7. Networks with customers in order to create new business contacts.

2. Liaises proactively with branch partners for referrals and cross-sell opportunities.

3. Develops and deepens relationships with assigned customers.

4. Engages support of specialists to provide technical advice to customers when necessary.

5. Analyzes trends in the market as well as customer profiles to identify potential opportunities for the organization.

B. Client Relationship Management

1. Monitors customers’ accounts and portfolios providing proactive, timely, relevant market updates and advice through regular calls and meetings, thus building long-term relationships.

2. Seeks to establish and understand customers’ real needs and expectations.

3. Executes sales and investment strategies/activities effectively.

4. Maximizes each client or branch interaction by building on customer cues to gain commitment to products, services, and solutions.

5. Builds and develops relationships with customers –e.g., accompanying them at social/lifestyle events.

6. Reviews accounts regularly to ensure the growth of the aggregate fund level.

We are an Italian Inspired growing brand looking for a team of responsible and passionate Individuals to assist us in taking good care of our restaurants located at One Shenton, Tanjong Katong and The Bedok Marketplace and to manage the daily operations of the cafe.

Main duties:

- Assist Restaurant Manager in managing daily operations

- Manage the inventory and monthly stock take of all drinks and other necessary stock

- Assist in serving and taking orders

- Ensuring that customers are taken care of.

- Ensuring that kitchen presents and serves food as according to standards of the Company

- Other duties to be briefed during interview etc.

Staff benefits:

- 5 day work week

- Staff meal

- Medical Benefits

- Monthly Cash Incentive when targets are met

- Staff outings etc.

Only Singaporeans and PR.

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry