Responsibilities:

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels.
• Plan and monitor day-to-day running of food court operations.
• Set and manage strategic goals and make decisions for operational activities.
• Drive and develop operational excellence by improving process and / or procedures within the operations environment to enhance service level and improve productivity.

Requirements:

• Strong people with management and leadership skills.
• Resourceful, good team player and able to multi-task.
• Good analytical, organizational and problem-solving skills.
• Able to work in a fast-paced and dynamic work environment

Working location: Tuas

Working hours: Monday - Friday 5am-2pm

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations across various.

retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Oversee business continuity of all store operations, working together with the Operations Manager/Executive.

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Degree / Diploma in F&B Management, Hospitality or related discipline

· Minimum 5 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Job Description:

• Communicating with external stakeholders, such as contractors, vendors, hospitals, dorms, government organizations, and landlords; communicating with internal stakeholders, such as finance, human resources, and IT
• Take part in acquiring a range of services for the medical facility.
• Processing and reviewing invoices, outsourced services, and center licenses on a regular basis; entering and consolidating data
• Preparing and coordinating licensing and audits (MOH, NEA, and MOM)
• Reporting to the administrative and operations team as the team's reporting officer
• Overall in charge of rostering, staff development, and appraisals; serving as a liaison for research projects; creating monthly workload statistics and dental reports
• Supervising the onboarding and offboarding of Primary Care Plans (PCPs); and creating and organizing reports for Migrantwell Singapore

Requirements:

• Minimum a degree in any relevant field.
• At least five years of relevant managerial experience, ideally with operational expertise in a similar role in the healthcare industry.
• Outstanding communication and interpersonal skills to collaborate with all departments.
• A capable leader who has demonstrated the capacity to lead, inspire, and mentor teams.

6226 1472

Jobs Descriptions:

• Manpower planning - Recruit, train, assign, schedule, coach, counsel and discipline employees

• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

• Maintain safe and healthy work environment by following and enforcing standards and procedures

• Responsible for operation supervisors, with review/approval responsibility for all operations employees

• Maintain great relationships with key business partners

• Work closely with Operation Head and management team to set and implement policies, procedures and systems

Job Description:

• Oversee daily operations to ensure efficiency and excellence in service.
• Lead, train, and manage a dynamic team of front-of-house and back-of-house staff.
• Monitor and control budgets, inventory, and expenses.
• Ensure compliance with health, safety, and hygiene standards.
• Drive customer satisfaction by addressing concerns and enhancing the dining experience.
• Collaborate with marketing teams to develop and execute promotional activities.
• Maintain accurate records of sales, staff performance, and operational metrics.

Qualifications:

• Proven experience in a managerial role within the food service industry, specializing in chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of health and safety regulations.
• Ability to multitask and thrive under pressure.
• Proficiency in restaurant management software and tools is a plus.
• Flexible to work weekends, evenings, and holidays as needed.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts.

Job Purpose

The incumbent will oversee the manpower fulfillment and day to day site operations, ensuring Client Success is achieved by executing and following through on operational, recruitment, rostering and reporting responsibilities.

Description of Responsibilities

Operations

Comprehend operational requirements from Client

Communicate implementation method with Supervisors

Follow through on implementation ensuring adherence

Manpower Planning and Rostering

Comprehend manpower requirements and rostering

Advertise and recruit required manpower without over deploying

Onboard new hires on their first day on site

Rostering and Attendance

Prepare the duty roster 2-weeks prior

Distribute the duty roster 1-week prior

Ensure duty roster is adhered to and discipline accordingly if not

Reporting

Prepare all necessary reports and attendance sign-in documents for use

Ensure attendance sign-in is accurate and complies to requirements for ease of billing

Archive all attendances and reports in an organized manner (site and in HQ)

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Position Overview

The Retail Operations Manager/ Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and sales performance while implementing strategies to meet the company’s objectives. The Retail Operations Manager ensures compliance with company policies, enhances operational standards, and drives the overall success of the retail business.

Key Responsibilities

Operations Management

• Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence.
• Develop and implement operational policies and procedures to improve efficiency and customer experience.
• Monitor store performance metrics, including sales, customer satisfaction, and operational costs.
• Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations.

Staff Management

• Recruit, train, and mentor store managers and retail staff.
• Set performance goals and conduct regular performance evaluations for retail teams.
• Develop and implement staff schedules to optimize coverage and minimize costs.
• Foster a positive work environment to enhance employee engagement and retention.

Inventory and Supply Chain

• Manage stock levels, inventory control, and replenishment to ensure product availability and minimize shrinkage.
• Collaborate with the purchasing team and marketing team to align stock levels with sales trends and promotional activities.
• Oversee inventory audits and address discrepancies.

Sales and Customer Service

• Drive sales targets and develop strategies to achieve business objectives.
• Analyze sales data and market trends to identify opportunities for improvement.
• Ensure high standards of customer service across all outlets, addressing customer concerns promptly.
• Collaborate with the marketing team to execute promotions and campaigns effectively.

Compliance and Reporting

• Ensure compliance with local laws, health and safety regulations, and company policies.
• Provide regular reports on store performance, challenges, and opportunities to senior management.
• Implement corrective actions based on audit findings or management feedback.

Qualifications and Requirements

• Relevant qualifications in Business Administration, Retail Management, or other related field.
• Proven experience in retail operations, with a minimum of 3-5 years in a managerial role.
• Able to work in the retail environment.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in inventory management systems and retail software.
• Strong analytical skills with the ability to interpret sales and financial data.
• Exceptional communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committe are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills, bilingual in both English and mandarin

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Job Scope

· To be overall responsible for the operation aspects including general maintenance, work area cleanliness and safety.

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Build and maintain good working relationship with internal department

· Job assignment and schedule management

· Training and briefing staffs on workplace safety and certain job scopes

· Handling site hygiene and cleaning processes

· Handle all customers' enquiries and complains

· Provide daily, weekly and monthly performance reports for management to review

Job Requirement

· Need to have above 3 years of experience working in a managerial position

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

· Have integrity and reliable to handle issues

· Able to work on weekend

· Able to hands on when there is a short of manpower

Work Site: Loyang / Boon Lay

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job Description & Requirements

• Plan and supervise the shipments from production to the end-user
• Schedule daily and weekly routes
• Track orders using functional systems (e.g. barcodes and tracking software)
• Coordinate with Warehouse Workers to ensure proper storage and distribution of products
• Monitor and report on transportation costs
• Ensure shipping documents are properly filed
• Report maintenance and repair needs for transportation vehicles and equipment
• Research and suggest cost-effective shipping methods
• Conduct regular safety audits on equipment
• Organize training sessions for employees (e.g. proper use of machines and handling of hazardous material)
• Keep organized records of vehicles, schedules and completed orders
• Ensure compliance with company policies and shipping legislation
• Stay up-to-date with safety regulations

REQUIREMENTS:

• Work experience in a similar role
• Solid knowledge of supply chain management
• Experience preparing and tracking orders
• Excellent organizational skills
• Ability to supervise and train staff
• Problem-solving abilities

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Responsible and accountable for the commercial management of a Mini Mart mainly selling Indian and titbit items. Including alcohol and tobacco
• To lead , develop ,improve and attain a high level of customer service satisfaction.
• Ensure store operation standards are adhered to by all norms.
• Ensure daily housekeeping and stock management.
• Manage complaints cases whenever necessary.
• Responsibly review daily transactions and prevent any irregularity
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions.
• Develops plans to meet sales targets, sku management
• Manage e-commerce platforms.
• Assist in other ad-hoc duties as and when required.

Requirements

• Minimum age 21 and above
• Minimum Bachelor Degree or equivalent .Any service related discipline also works good.
• Working experience in sales in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Good knowledge in POS,e-commerce platforms, MS-office
• Energetic and self-motivated individuals highly preferred.
• Good English knowledge
• Must work on Public Holiday`s and Weekends

6 days a week

Job Summary

• Support the implementation of the vision, strategy, direction and leadership for the (Client Due Diligence) CDD team in support of the Group’s strategic direction and growth aspirations.
• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology and Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Provide CDD advisory in client level to business in relations to AML/CTF matters
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk in relation to AML/CFT matter
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on issues requiring additional assessment and controls.
• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Skills and Experience

• Experience in Documentation review
• Proficient in Mandarin language since certain documents will be in Mandarin for review

Qualifications

Our Ideal Candidate

• 4+ years working experience in performing CDD reviews
• Familiar with regulations with regards to CDD
• Meticulous and eye for details
• Fast learner and efficient

Role Specific Technical Competencies

• Stake holder management
• CDD Operations
• Documents Review
• Data Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Join Us at Plain Meredith!
Plain Meredith is a cozy, pet-friendly café offering delicious food and a welcoming environment for both humans and their furry friends. We are looking for a dedicated and experienced Café Manager to lead our café operations, ensuring exceptional customer experiences while managing a highly motivated team.

1. Operational Management

• Oversee day-to-day café operations, ensuring smooth and efficient workflows.
• Ensure compliance with food safety, hygiene, and health regulations.
• Monitor and maintain the cleanliness, ambiance, and overall presentation of the café to align with brand standards.
• Handle equipment maintenance and liaise with vendors for repairs or servicing when needed.

2. Sales and Profitability

• Develop and execute strategies to achieve sales and profitability goals for the café.
• Monitor sales performance and manage budgets, controlling costs and expenses effectively.
• Analyze revenue trends and develop initiatives to boost café profitability.
• Implement pricing strategies and review product offerings to align with market demands.

3. Customer Experience

• Foster a warm and welcoming atmosphere for customers and ensure high levels of service.
• Handle customer feedback professionally, resolving any issues promptly to maintain satisfaction and loyalty.
• Collaborate with the team to enhance the overall customer journey, including pet-friendly initiatives.

4. Team Leadership and Development

• Recruit, train, and manage café staff, ensuring all team members are equipped to deliver top-notch service.
• Schedule and allocate shifts to ensure proper manpower coverage at all times.
• Conduct regular team meetings and provide ongoing coaching to improve performance.
• Set individual and team KPIs, evaluate performance, and implement development plans where necessary.

5. Inventory and Cost Control

• Manage inventory levels to ensure adequate stock of food, beverages, and supplies while minimizing waste.
• Liaise with suppliers and negotiate terms to optimize procurement costs.
• Conduct monthly stock checks and manage purchasing orders to maintain cost efficiency.

6. Marketing and Promotions

• Work with the marketing team to develop and execute in-store promotions, seasonal campaigns, and customer engagement activities.
• Maintain the café’s visual merchandising and ensure promotional materials are updated and displayed effectively.
• Leverage customer feedback and data to create personalized marketing strategies that drive footfall and repeat business.

7. Reporting and Administration

• Prepare and analyze operational and financial reports, providing insights and recommendations to improve performance.
• Manage payroll, attendance records, and staff performance documentation.
• Ensure compliance with company policies, procedures, and standards.

Requirements

1. Educational Background

• Diploma/Degree in Hospitality, Business, or a related field is preferred.

2. Experience

• At least 3-5 years of experience in F&B management, with proven leadership capabilities.
• Prior experience managing a café or similar establishment is an advantage.

3. Skills and Attributes

• Strong leadership and people management skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with a customer-first attitude.
• Proficient in managing budgets, sales analysis, and cost control.
• Creative problem-solver with a proactive approach to handling operational challenges.
• Passion for food, beverages, and delivering exceptional customer experiences.

4. Additional Competencies

• Familiarity with POS systems and inventory management tools.
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
• Strong organizational and multitasking skills.

What We Offer

• A collaborative and friendly work environment.
• Opportunities to develop your career in F&B management.
• A chance to work in a unique pet-friendly café setting.

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

We are seeking an experienced and dynamic Regional Operations Manager to oversee operations and drive business growth in the office furniture industry. This role requires a hands-on leader with a strategic mindset and the ability to travel between Singapore and Malaysia to support business expansion and store operations.

Key Responsibilities:

• Oversee and ensure seamless daily operations across all store locations, aligning with the company’s mission and vision.
• Develop and implement strategies to expand into new sales channels, including B2B and B2B2C markets.
• Lead the formulation and execution of growth plans for the next 1-10 years, with a focus on achieving financial objectives and business goals.
• Establish team objectives, set policies, and manage annual budgets and expenses to drive efficiency and profitability.
• Foster a high-performance culture by mentoring and guiding employees, including front-of-house leadership, to enhance productivity and professional development.
• Collaborate with cross-functional teams to optimize merchandising, visual displays, sales performance, and pipeline management.
• Partner with the finance team to ensure effective cash flow management and sustained profitability.
• Drive regional expansion efforts, including the establishment and management of stores in Malaysia and Singapore.

Requirements:

• Proven experience in a similar operations management role, preferably in the office furniture or related industries.
• Strong expertise in managing and expanding both B2B and B2C sales channels, with a demonstrated ability to drive growth in these markets.
• Strategic planning and leadership skills, with a successful track record of achieving business expansion and operational efficiency.
• Excellent interpersonal and communication skills to collaborate effectively with cross-functional teams and external stakeholders.
• Flexibility to travel regionally, particularly between Singapore and Malaysia, to support operations and expansion efforts.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy