As a Sr. Regional Partner Manager, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners.

The Sr. Regional Partner Manager is aligned to a focused regional territory to lead Co-sell/Co-delivery and "Sourced" NNACV. You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region (ASEAN + North Asia which is Hong Kong, Taiwan, Macau). You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline.

You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature "Sourced and Partner Impacted" NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales solutions teams. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis.

What you get to do in this role: 

• Work with ServiceNow partners to produce new business.
• Ensure our partners help provide successful projects to customers.
• Support joint sales pursuit activities to guide field interlock resulting in "Sourced” NNACV and "Sell-through” NNACV
• Drive large strategic deals with partners
• Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
• Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional partners.
• Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
• Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
• Ensure the Partner strategy is following Value Selling (i.e., Value Prompter) and Now Value principles.

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

A project manager with min. 5 years of relevant experience in electronics, electrical or IOT.

Responsibilities:

• Develop the project plans and define the project scope, goals and deliverables
• Lead the planning and implementation of project
• Plan and schedule project timelines
• Define project tasks and resource requirements
• Manage project budget and resource allocation
• Provide direction and support to project, support and service teams
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs
• Provide periodic project evaluations and assessment of results
• Review the quality of the work completed to ensure that it meets the project standards
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Measure project performance and provide timely update to higher management
• Perform any other tasks as assigned by management

Requirements:

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Project Management Professional (PMP) / PRINCE II or other project management certification
• Minimum 5 years working experience in project management with MNC’s or large sized projects
• Excellent written and verbal communication skills with expertise in conflict resolution
• Strong analytical and organizational skills
• Proficiency with project management software tools including but not limited to JIRA, Microsoft Projects, MS Excel, etc
• Preferred experience in electrical LV (must be able to read SLD, and understand electrical installation inside buildings)
• Manage project engineers

Benefits

• Excellent compensation commensurate with experience and skill
• Activities to build company culture of camaderie
• Transportation paid by company from home to office, and office to home
• Free lunch in office

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your Role:

20% Solution Analysis, Preparation & Communication

- Support preparation of Client-facing discussions

- Support discussion / meetings with Clients

- Research potential partners and solutions for projects

- Prepare implementation solutions and presentation strategy

60% delivery transition & onsite project management

- Drive implementation of project concepts and facilitate coordination onsite

- Forward Planning (Project Calendar)

- Project Personnel Management

- Prepare logistics and manpower planning

- Ensure Purchase order processing & risk assessment management

- Quality Assurance

- Verify technical compliance and safety procedures onsite

- Inventory management (Stock-taking of equipment, Maintenance of equipment, Sourcing of equipment to replace unusables)

20% sales support tasks

- Support other divisions (training, interpretation / translation) within sales activities

- Send basic quotations to clients

- Technical feedback & training (internal & external)

Offered Benefits

• Sales Incentive Scheme
• Solid Induction Programme with personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• Flexible work schedule and place
• Quirky office environment
• Exposure to leadership development program
• Access to the latest tech and gadget

About Leaseweb

Leaseweb is a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises, Leaseweb has the flexibility, market knowledge, and technical expertise to provide the perfect balance of price and performance. We are growing, which is why we are recruiting for a talented, go-getter Business Development Manager to expand our sales operations in the APAC region with a focus on Singapore, Hong Kong and Australia.

About The Role

As a Business Development Manager, you are responsible for selling our IaaS solutions and driving net new business in the APAC region. You will grow our market share by executing robust lead generation strategies and following up on qualified leads to convert them into new Leaseweb customers. In this role, you will assume full ownership of customer relationships, committed to securing successful business deals with both new prospects and existing clients. Your focus will be predominantly on generating new client engagements, while also maintaining and growing a select group of key existing accounts to ensure their continued satisfaction.

This position is characterized by a high degree of autonomy, a drive for results, and a strong sense of responsibility and commercial focus. Your ability to develop and implement effective territory plans that target new revenue opportunities, together with regular interaction with external clients and internal stakeholders will be essential to your success in this role. Exceptional communication and relationship management skills are crucial for effectively engaging with various parties and driving the business forward.

Job Description

• Actively seek out and secure new business opportunities to meet and exceed monthly sales quotas.
• Utilize advanced demand generation techniques and sales engagement tools to effectively generate and qualify leads.
• Manage the full sales cycle, from lead generation and qualification through negotiation to sales closure.
• Employ knowledge of cloud, datacenter, and managed services to develop tailored solutions for clients.
• Build and maintain strategic relationships with new customers, focusing on long-term business engagements.
• Demonstrate exemplary communication skills to articulate complex solutions clearly and persuasively.
• Capture and document customer requirements in CRM systems promptly and accurately.

Job Requirements

You are an energetic go-getter who is truly customer focused and result driven. Furthermore, you have a proven ability to turn leads into deals, who eventually turn into long term relationships. We are looking for:

• Ideally 5+ years of B2B commercial sales experience in the technology industry with a focus on new business acquisition
• Bachelor’s degree in Business, Marketing, IT, or a related field.
• Experienced in or interest in the IT Industry with a strong emphasis on cloud solutions, datacenter and managed services.
• Go-getter, willing to go the extra mile to turn a lead into a deal
• Ability to negotiate and deal with client across various cultures
• Strong verbal and written communication in English and another Asian language will be a plus.

What We Offer

• Competitive salary + commissions scheme
• The possibility to develop yourself and build your career
• A great working environment in a dynamic, international, fast-growing organization

Ready for the next step?

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb. For questions, please reach out to Danisha Ardilla - Talent Acquisition Specialist, at: [email protected]

Recruitment agency? Thank you for your interest, but we are sourcing all our candidates directly. We appreciate you trying anyway but please keep in mind that any unsolicited profiles you send us will be treated as direct applications.

• Ensure all employees are trained to properly prepare food and beverages.
• Comply with all safety and health regulations.
• Nurture an environment that emphasizes teamwork and motivation.
• Identify the needs of customers and respond proactively to their various concerns.
• Preserve excellent levels of external and internal customer care.
• Experience (at least 2 year)

We are looking for a dynamic and motivated Business Development Manager to join our growing team! As a key player, you'll drive growth by identifying new business opportunities, forging partnerships, and helping us expand our presence in the community. You will work closely with our leadership team to enhance brand visibility, manage client relationships, and contribute to our mission of providing quality services to our clients.

Key Responsibilities:

- Identify and develop new business opportunities to drive enrollment growth.

- Build and maintain strong relationships with prospective clients, partners, and stakeholders.

- Work collaboratively with the team to implement strategies that promote our preschool services.

- Monitor industry trends and competitor activity to stay ahead of the market.

Requirements:

- Strong communication and interpersonal skills.

- Proactive and show initiatives in daily tasks

- Have a strong willingness to learn

We are Channel Partner of Ricoh Singapore and we market their products and solutions under the Ricoh's brand. Products and solutions like the Multifunction Copier/Printer, Large Format Multifunction Printer and so on.

Job Description

• Sources for new business, manage customer relationships, identify needs and business opportunities.
• Attend to enquiry and lead, and service existing customers.
• Prepare and present business proposals to secure deals.
• Ability to handle objections, negotiate pricing and close sales.
• Plan and organise weekly sales activities.

Job Requirements

• Resourceful and self-driven
• Good interpersonal, written and verbal communication skills
• Willing to workhard to achieve sales target
• Good presentation and negotiation skills
• Able to use MS Office

Note: Coaching and Product Training will be provided

Job Description

- Lead a team of insolvency professionals in the day-to-day administration of insolvency and corporate restructuring engagements
- Liaise with various stakeholders such as creditors and regulatory bodies relevant to the insolvency engagements
- Support the Liquidator in his investigation into the affairs of wound-up companies and the recovery of assets for distribution

You should possess the following:

• Degree or professional accounting qualifications
• Good communications and report-writing skills
• Strong technical & interpersonal skills
• Good team player
• Proactive, committed and be able to work under pressure
• Initiative and be able to work independently

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

PTC System (S) Pte Ltd is a leading IT solutions provider specializing in innovative and reliable technology services. We deliver cutting-edge solutions in areas such as cybersecurity, cloud computing, data center infrastructure, and IT systems integration. We are seeking for a Application development manager to lead the development and deployment of innovative solutions for disaster response and organizational resilience.

Job Description

Design and Development of Mission-Critical Systems

Lead the design and development of mission-critical systems for disaster response working with Linux OS and utilizing PHP, Vue.js and COBOL. This includes ensuring the scalability and fault tolerance of these systems while achieving seamless integration with existing infrastructure. This role involves establishing robust protocols for rapid deployment and enabling real-time data processing capabilities during emergencies to ensure operational effectiveness.

Database and Web Server Optimization

Manage PostgreSQL to ensure secure and efficient data handling, incorporating predictive analytics to support preemptive disaster measures and oversee Apache configurations to optimize web server performance for high-traffic scenarios during crises.

Comprehensive Disaster Preparedness Initiatives

Develop in-depth evacuation manuals and simulation-based training plans. Provide expert consulting to enhance organizational disaster preparedness, aligning strategies with international standards and fostering resilience against diverse natural disasters.

Risk and Compliance Management

Spearhead ISMS (Information Security Management System) certification processes, ensuring the organization meets stringent security standards. This includes conducting in-depth risk assessments, developing and implementing effective mitigation strategies, and collaborating closely with the Japan HQ to carry out rigorous mutual internal audits. Additionally, the role involves ensuring that all systems comply with global regulatory frameworks, maintaining a high standard of security and compliance across the organization.

Project Coordination and Integration

Drive collaborative DevOps project management by leveraging tools such as Git, GitLab, Jenkins, and Backlog to streamline development and deployment processes effectively. This includes facilitating synchronized communication between global and regional teams to ensure alignment with diverse technical and operational requirements, enabling seamless project execution and delivery.

Job Requirements

1) More than 8 years of experience in software development and engineering in the ICT company operating globally. Successful candidate must be in the ICT industry for the last 5 consecutive years, as to have extensive knowledge and experience in the latest market.

2) At least 3 years of experience in leading and managing the requirement analysis, design, development, implementation, and maintenance of cross-functional application and software development projects as a manager and above, with a proven track record of successfully aligning regional operational goals to drive organizational efficiency and effectiveness to enterprise clients such as clients in cross-border operations, listed companies, government body and large financial institutions.

3) More than 3 years of experience working with Linux OS, and development experience with Javascript, PHP, Vue.js and COBOL, demonstrating expertise in disaster-tolerant system design and real-time data processing. Successful candidate is required to have experience in providing full development lifecycle from concept to deployment to healthcare providers and public sectors.

4) Demonstrated expertise and advanced skills in PostgreSQL, with a proven track record in designing high-availability systems and leveraging predictive analytics to support disaster risk mitigation strategies.

5) Expertise in ISMS (ISO 27001) certification process, with proven experience in implementing risk assessments, audit preparation, and security measures collaborating closely with foreign-affiliated ICT company’s headquarters.

6) More than 3 years experience in developing evacuation manuals, creating training plans, and providing consulting services to enhance organizational resilience and disaster preparedness.

7) More than 5 years of advanced proficiency in DevOps practices, including expertise in tools such as Git, GitLab, Jenkins, and Backlog, with a strong track record in designing and implementing automated CI/CD pipelines.

8) Strong skills in simplifying complex technical concepts for diverse stakeholders including clients, and effectively fostering collaboration across globally distributed teams.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Specialist (Planning and Operations) (Singapore)

As a senior marketing specialist, you will be critical support for our team across our Strategy and Operation function in APAC. The team provides business insights using analytics, ensures cross-functional alignment of goals and execution, and helps teams drive strategic partnerships, operational efficiencies, and new initiatives forward. The team stays focused on aligning the highest level of the client's priorities with strong day-to-day operations and helps evolve early-stage ideas into future-growth initiatives.

You will assist projects and work teams that positively impact our clients' operational efficiencies. You are highly experienced at solving ambiguous issues, collaborating with different work streams to improve processes, driving efficiency around different ways of working, and aiding the marketing team in focusing on their core work.   

Responsibilities: 

• Drive and support strategic and operational projects and initiatives for the team.
• Assist in business analysis to support crucial marketing investment decisions.
• Assist in annual and quarterly planning, including budget and headcount processes; identify and develop key operations processes to improve efficiency and effectiveness.
• Oversee internal communications (e.g. internal update newsletters). Craft compelling industry narratives to influence external stakeholders.
• Constantly find opportunities to streamline, connect and simplify approvals, create best practices and share learnings. 
• Share  learnings and best practices from various initiatives and syndicate across functions
• Provide critical inputs to set Marketing’s annual strategic plan globally, articulating our team's most critical strategic priorities and corresponding investment. 

You:

• BA/BS degree or equivalent practical experience.
• 6+  years of experience in a management consultancy, marketing agency or technology company covering strategy, operations or marketing strategy. Previous experience as a programme manager, strategy manager, or operations lead is desirable. 
• Ability to translate complex data into simple and intuitive communications; balance deep analytical rigour with actionable insights
• Distinctive problem-solving and analysis skills and strong business judgment. 
• Project management experience is a must for this role. Live and breathe Google Sheets.
• Strong analytical capabilities, a knack for solving challenging problems, 
• Ability to work collaboratively and cross-functionally with employees of all levels.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

This role will serve as part of a team that is responsible for managing a key financial institution headquartered in Singapore spanning multiple markets and business lines, with a specific focus on Commercial & Money Movement Solutions (CMS), as well as Acquiring, Ecosystems and Value-added Services. The team works closely with both internal and external stakeholders to grow the revenue and share of our business with this strategic partnership.

Key responsibilities include:

• Grow revenue and share with the FI client across CMS and Acquiring business areas, while also supporting Ecosystems and Regional partnership opportunities.
• Drive and secure Value-added Services VIK revenue with the client across Products, VCA, Marketing, VMS and more.
• Deal ownership and execution, partner closely with clients to keep track of deal terms and incentives utilization, to ensure their contractual targets and obligations are met or exceeded.
• Project management of key engagements with clients in the CMS, Acquiring, Ecosystems and Regional areas.
• Lead superior engagement with clients while also overseeing the day-to-day aspects across various client initiatives.
• Delivery of Commercial Quarterly Business Review with client stakeholders to review performance, identify gaps, provide recommendations and execute action items to grow business and revenue.
• Utilize a consultative sales approach that ensures Visa is familiar with the strategies and issues of the client and tailor Visa's engagement to address those needs.
• Develop a clear account plan and track it closely, drive engagements/collaboration with key stakeholders to deliver on these plans.
• Assist the client in meeting their business objectives and maximizing the performance of their Visa portfolio.
• Be astute with financial forecasting, and attuned to various dynamics that affect client and Visa business performance.
• Analyze and carefully monitor on an ongoing basis market trends, activities and competitor actions to enable the account team to develop and implement pre-emptive strategies and plans for the client.