• Oversees the operations of the academy, liaising with SCC facilities for physical support
• Ensures the proper enrollment and onboarding of trainees / participants
• Ensures the timely and accurate submission of claims documents in various government portals
• Maintains good communication with HRs of companies, WSG and other stakeholders for smooth grant administration process
• Manages the marcom activities of the academy –website, social media, events calendar
• Works closely with finance to ensure that all incoming and outgoing funds are accurate and timely, sent to the correct recipients.
• Maintain good communication with trainers, ensuring that they are adequately supported to provide the best training delivery
• Be the Data Protection Officer for the academy
• Ensure that audits are properly prepared for
• Provide leadership for the ops and admin team

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.
• At least 5 years of experience in operations management and/or administrative management, preferably in a CET organization.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Demonstrated ability to manage staff and resources effectively.
• Knowledge of relevant legislation and standards.
• Ability to develop and implement policies and procedures.
• Strong analytical and problem-solving skills.
• Proven ability to work under pressure and meet deadlines.
• Proficient in the use of Microsoft Office and other relevant software.

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Roles & Responsibilities

Job Responsibilities:

Developing, executing, and ensuring company SOPs are followed throughout assigned sites
Building open and trusting relationship with clients to achieve long term partnership and contractual renewal
Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations
Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies
Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
Planning of manpower deployment at various sites to meet the contractual requirement of clients
Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.
Handle the budgeting of sites assigned and ensuring that it is kept within

Job Requirements:

Management Skills, Planning, compliance, organisational, analytical and decision-making skills
Oral and written communication skills
Tactful and discreet when dealing with people and confidential information
Leadership and motivational skills to rally people towards goals achievement
Able to work well with the organisation and able to interact with all levels
Effective communication and interpersonal skills, bilingual in both English and a second language
Computer, administration, and presentation skills

Ensure all HR Matters and company direction flow smoothly to the ground level

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Diploma holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

• Role reports to: Sr. Director, Operations Learning

What you will do

• Enable Operations-related learning for the ~2,200 APAC Operations employees (including shopfloor), including:

• Deploy global Operations Learning strategy and learning resources (excluding deep functional learning)

• Own and deploy the 2025 APAC learning approach (including facilitating learning sessions taught by regional leaders) in partnership with key stakeholders (BUHR, communications and APAC Culture Champions); and

• Pull through central learning at Kenvue learning resources and initiatives (including adoption of new Learning at Kenvue platform), in alignment with Learning at Kenvue philosophy

• Build trust and credibility with regional leadership and the broader organization. Collaborate closely within region (APAC Operations LT and key stakeholders) and globally (Global Operations Learning Team, and various global stakeholders as required e.g., Learning at Kenvue team).

• Uncover insights into regional nuances and apply those insights to inform regional learning initiatives and outcomes, including close partnership with APAC Internal Manufacturing sites to drive learning for our shopfloor teams.

• Collaborate closely with EMEA and Americas regional counterparts to drive consistent application of learning strategy and initiatives.

• Serve as a Learning & Development champion and advocate for the Learning function in Operations, who tracks and communicates value creation and impact of Operations Learning.

• Partner with Operations Learning team to develop and deploy post-learning analysis and measurement/survey reviews to understand business impact of learning

• Required skills / experience

• Strong and demonstrated interest in building the capability of employees (e.g., training, learning, skill development)

• Experience in either orboth of:

• training / learning and development experience

• working within Operations functions

• Excellent communication and interpersonal skills, including the ability to:

• influence and build relationships at all levels of the organization, adjusting style where appropriate; and

• distill complex data and ambiguous information into simple comprehensible insights and analysis (verbally, in writing and through presentations, reports and dashboards)

• Strong leadership and collaboration skills with the ability to work effectively with senior management, stakeholders, and cross-functional teams

• Sound project management skills, with the ability to manage multiple initiatives simultaneously and self-manage priorities with competing demands

• Demonstrated ability to translate strategy into tangible execution

• Preferred skills / experience

• Experience working with teams across multiple countries or markets (regional or global exposure)

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description: Manage a portfolio of projects at various sites by coordinating, directing, and monitoring landscaping operations. Oversee and manage employees at the sites.

Effective management of site supervisors to ensure delivery of operations at all sites. Regular visits to the company’s landscaping sites to monitor standards of landscape and service quality. Understand and build long-term relationships with employees and clients.

Provide training to new staff in relation to their job scope, responsibilities, and standards. Execute policies and implement quality measures at your project sites. Manage operations and periodic work for projects with the support of the Operations Supervisor and Float team.

Able to train, motivate, and encourage employees deployed at sites (multi-race, multi-age range). Manage supplies ordering for your projects. Plan, draw, and deliver daily, periodic schedules, rosters, and deployment charts.

Suggest innovative ideas for performance improvement and quality services. Prepare ad-hoc quotations for your projects. Skills Required:

Landscape experience and passion for landscape/greenery. Experience in people management. Independent.

Problem solver. Well organized. Smart planner.

Excellent time management. Passionate and self-motivated. Requirements:

2 years experience in a similar role. Class 3 driving license. Qualification: Minimum Diploma.

Experienced candidates will be considered. Qualification Landscape Related: Diploma/Degree in Landscape Architecture/Design or Certified Practicing Horticulturist/Arborist (Company Sponsorship Available). Computer literate.

We are a leading F&B group specializing in authentic Sichuan cuisine, renowned for our commitment to culinary excellence and exceptional service. We are seeking a seasoned Operations Manager to oversee our Sichuan cuisine outlets, ensuring smooth operations, consistent quality, and a superior dining experience. This challenging role demands mandatory travel, weekend work, and the ability to thrive in a dynamic environment.

Key Responsibilities:

1. Operational Leadership:

• Manage daily operations of multiple Sichuan cuisine outlets, ensuring efficiency, consistency, and profitability.

• Develop and enforce operational processes and standards to maintain excellence.

2. Team and Talent Management:

• Recruit, train, and supervise outlet managers and teams, promoting a culture of discipline and customer focus.

• Conduct regular staff performance evaluations and implement necessary improvement plans.

3. Quality Control:

• Ensure the authenticity and high standards of Sichuan cuisine across all outlets.

• Conduct regular audits to maintain compliance with food safety, hygiene, and quality regulations.

4. Financial Management:

• Manage budgets, control operating costs, and develop strategies to maximize revenue.

• Analyze financial reports and implement operational changes to achieve profitability targets.

5. Customer Relations and Market Insights:

• Build strong relationships with customers, ensuring a memorable dining experience.

• Monitor market trends and competitors, particularly in the regional Sichuan cuisine industry.

6. Travel and Flexibility:

• Mandatory travel within and outside Singapore to oversee operations, attend client meetings, and explore growth opportunities.

• Work on weekends, public holidays, and flexible hours to support operational needs.

7. Crisis and Issue Management:

• Quickly address and resolve any operational, staff, or customer-related issues.

8. Expansion and Innovation:

• Contribute to the expansion of Sichuan cuisine outlets regionally.

• Innovate processes and introduce technology to enhance efficiency and customer satisfaction.

Requirements:

• Experience: Minimum of 8 years in operations management in the F&B industry, with a strong focus on Sichuan or Chinese cuisine.

• Skills:

• In-depth knowledge of Sichuan cuisine and culinary operations.

• Strong leadership and organizational skills.

• Proven ability to handle high-pressure environments and resolve conflicts effectively.

• Excellent communication skills in English; knowledge of Mandarin is highly advantageous for liaising with suppliers and clients from China.

About Us

Truly Enamoured is a premier luxury bridal boutique dedicated to curating an exquisite experience for brides-to-be. We take pride in offering a personalized journey, pairing unparalleled quality with timeless elegance.

Job Summary: The Operations Manager will be responsible for the planning, scheduling, and execution of all operational processes to ensure seamless workflow and exceptional client satisfaction. This role requires a meticulous and strategic individual who excels in organization, leadership, and process optimization. The ideal candidate will work closely with the sales team, seamstresses, and third-party vendors to ensure the timely delivery of beautifully altered gowns while maintaining operational efficiency.

Key Responsibilities

1. Planning, Scheduling, and Forecasting:

• Plan, schedule, analyze, and forecast all operational workloads, including seamstress schedules and workload allocation.
• Ensure timely alterations and delivery of gowns to meet client deadlines and exceed expectations.

2. Inventory Management:

• Organize and manage inventory, ensuring accurate tracking of gowns, accessories, and other stock items.
• Regularly review inventory levels to avoid shortages or overstocking.

3. Vendor and Logistics Management:

• Oversee and negotiate with third-party dry-cleaning vendors to maintain quality and cost efficiency.
• Establish and nurture relationships with service providers to ensure reliable partnerships.
• Oversee international shipping and logistics, ensuring timely and cost-effective deliveries.

4. Team Support and Collaboration:

• Provide operational support to the sales team, ensuring a seamless customer journey from fitting to delivery.
• Collaborate with other departments to align operational objectives with company goals.

5. Performance Tracking:

• Implement trackable key performance indicators (KPIs) for the operations team.
• Continuously monitor and analyze performance metrics to drive improvement.

6. Leadership and People Management:

• Lead, manage, and develop the operations team, ensuring the right people are in the right roles.
• Provide training and mentorship to continuously improve the team’s skills and performance.
• Foster a positive and collaborative work environment.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum of 5 years of experience in operations management, preferably in luxury retail or a related industry.
• Strong analytical skills with the ability to forecast, plan, and optimize resources effectively.
• Proven track record of implementing KPIs and improving operational performance.
• Exceptional leadership and interpersonal skills with the ability to inspire and manage a team.
• Proficiency in task management systems and operational tools.
• High attention to detail and a commitment to delivering excellence.
• Passion for luxury retail and understanding of the bridal industry is a strong advantage.

What We Offer

• A vibrant and collaborative work environment within the luxury bridal industry.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The chance to make a meaningful impact on a bride’s most memorable journey.

How to Apply
If you are passionate about operational excellence and leading teams in a luxury retail setting, we would love to hear from you. Please send your resume and a cover letter with 2 paragraphs detailing your relevant experience and why you’re a perfect fit for this role to [email protected]indicating OPERATIONS MANAGER_NAME as the subject title.

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Responsibilities:

1. Strategic Planning and Execution: Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives, driving sustainable growth and competitive advantage.
2. Process Optimization: Evaluate and refine operational workflows to enhance efficiency, optimize resource allocation, and reduce redundancies, ensuring maximum productivity.
3. Data-Driven Decision Making: Conduct comprehensive data analysis to generate actionable insights, track key performance indicators (KPIs), and provide strategic recommendations to inform high-level decision-making.
4. Cross-Functional Collaboration: Act as a central liaison, fostering seamless communication and collaboration among departments to ensure alignment and the successful delivery of complex projects.
5. Project Leadership and Team Development: Lead and manage critical projects, ensuring timely completion and alignment with business goals while mentoring and developing team members to cultivate leadership and operational excellence.
6. Cost Optimization and Risk Mitigation: Implement cost-control measures, conduct risk assessments, and develop mitigation strategies to safeguard the company’s operational and financial health.

Requirements:

1. Educational Qualifications: Bachelor’s degree or higher in Business Administration, Management, or a related discipline from a reputable institution.
2. Professional Experience: A minimum of 3–5 years of progressive management experience in business operations, strategy execution, or related domains, preferably in a dynamic or multinational environment.
3. Analytical and Technical Proficiency: Exceptional analytical acumen with expertise in using advanced data analysis tools such as SQL, Tableau, or Power BI to derive insights and drive outcomes.
4. Leadership and Communication Skills: Outstanding verbal and written communication abilities with a proven track record of influencing stakeholders and leading cross-functional teams.
5. Problem-Solving and Resilience: Demonstrated capacity to manage high-pressure situations, navigate complexities, and provide innovative solutions to multifaceted challenges.
6. Personal Attributes: Strong interpersonal skills, adaptability, and a results-oriented mindset, with a commitment to continuous learning and professional development.
7. Language Proficiency: Bilingual or multilingual capabilities are advantageous, particularly fluency in English and other relevant languages.

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $7000-$9000

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english

Operational Oversight:

• Manage daily operations, monitor KPIs to drive operational excellence, and

ensure smooth and efficient processes.

Warehouse Operations:

• Oversee daily warehouse activities, maintaining accurate inventory

management and optimizing space utilization.

• Drive enhancements in packing operations and order fulfilment to improve

efficiency and accuracy.

Procurement:

• Manage sourcing and procurement of materials to ensure timely, cost-

effective supply and meet inventory requirements.

• Develop and maintain strong relationships with suppliers and logistics

partners to ensure quality, reliability, and cost efficiency.

Team Leadership:

• Lead and develop the operations team to foster high morale, performance,

and operational efficiency.

Process Improvement:

• Identify and implement strategies to enhance efficiency, reduce costs, and

refine business processes.

Customer Satisfaction:

• Ensure high levels of customer satisfaction by addressing operational issues

promptly and incorporating feedback into improvements.

Operational Oversight:

• Manage daily operations, monitor KPIs to drive operational excellence, and

ensure smooth and efficient processes.

Warehouse Operations:

• Oversee daily warehouse activities, maintaining accurate inventory

management and optimizing space utilization.

• Drive enhancements in packing operations and order fulfilment to improve

efficiency and accuracy.

Procurement:

• Manage sourcing and procurement of materials to ensure timely, cost-

effective supply and meet inventory requirements.

• Develop and maintain strong relationships with suppliers and logistics

partners to ensure quality, reliability, and cost efficiency.

Team Leadership:

• Lead and develop the operations team to foster high morale, performance,

and operational efficiency.

Process Improvement:

• Identify and implement strategies to enhance efficiency, reduce costs, and

refine business processes.

Customer Satisfaction:

• Ensure high levels of customer satisfaction by addressing operational issues

promptly and incorporating feedback into improvements.

Key Responsibilities

• Manage and oversee the implementation and transformation of key banking projects to streamline business operations, enhance operational efficiency, and drive innovation across the bank.
• Establish and improve operation processes with cross-functional teams including IT applications
• Utilize business process engineering methodologies to analyze, redesign, streamline and optimize key processes within various teams including but not limited to KYC process, Operations, Risk management, Reporting, etc.
• Work closely with stakeholders to identify process gaps, initiate projects, working closely with the relevant teams for implementation.
• Implement change management strategies to facilitate the bank’s adoption of new operations, technologies, and digital solutions.
• Collaborate with the relevant teams to leverage technology solutions and automation tools to support process improvement initiatives and digital transformation efforts.
• Coordinate any operational or technical issues post-implementation in collaboration with support teams
• Identify potential areas for digitization and automation to improve operational efficiency, enhance customer experience, and drive cost savings.
• Communicate project milestones, risks and outcomes effectively to stakeholders, maintaining clear and consistent update to assess the effectiveness of transformation initiatives.
• Any ad-hoc reporting, coordination or implementation as required for bank’s operations

Requirements

• Bachelor’s degree in Finance, Information Technology, or related field
• At least 7 years of experience in project management, business process engineering, and digital transformation within the banking or financial services industry.
• Background in consulting with a focus in banking operations is desirable
• Demonstrated experience leading cross-functional teams and managing complex transformation projects from initiation to implementation.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Analytical mindset with the ability to identify process improvement opportunities, analyze data, and drive data-driven decision-making.
• Proven ability to adapt to a fast-paced, dynamic environment

Only shortlisted applicants will be notified.

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

About Us
We are an up-and-coming Chinese hotpot restaurant, offering a premium dining experience with authentic flavors and exceptional service. With a focus on innovation, team synergy, and customer satisfaction, we are expanding and seeking passionate individuals to join our management team.

Key Responsibilities:

• Oversee daily operations, ensuring smooth workflow and adherence to company standards.
• Manage and train front-of-house (FOH) and back-of-house (BOH) teams, fostering teamwork and efficiency.
• Monitor and optimize operational performance, focusing on customer satisfaction and profitability.
• Develop and implement SOPs to maintain high service and food quality standards.
• Handle staff scheduling, recruitment, and onboarding processes.
• Ensure compliance with all health, safety, and hygiene regulations.
• Liaise with suppliers to maintain inventory and control costs effectively.
• Address customer feedback professionally and implement improvements.
• Plan and execute promotional activities to boost sales and brand visibility.

Requirements:

• Proven experience as an Operations Manager or in a similar role within the F&B industry, preferably in hotpot or Chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Familiarity with local health and safety regulations and licensing requirements.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts
• Passion for delivering exceptional dining experiences and achieving sales targets.

The Transportation Operations Manager is responsible for overseeing transportation policies, standards and steps taken. This is done in accordance to transportation business and customers' needs. He/She is also responsible for managing transport business resources, including manpower, resources and outside suppliers.

He/She is required to be capable and persuasive, in order to manage resources and obtain investment from partners. He/She is also expected to lead a department and make business decisions.

• Align resource management (manpower and asset) strategy with business strategy across different business activities.
• Anticipate emerging transport operations parameters to determine future resource requirements.
• Build a culture of business process improvements that extend beyond project life cycle.
• Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources.
• Communicate importance of achieving transportation operation timeframe outcomes with efficient use of resources.
• Communicate key messages resulting from transport operation's data analysis to key stakeholders.
• Develop the strategic positioning of transportation operation processes within warehousing or freight forwarding operations.
• Drive the successful completion of technology projects.
• Engage senior management for buy-in to implement solution identified.
• Formulate vehicle fleet management strategy across different plans.
• Identify strategic priorities of each specific transport link in development of plans.
• Influence stakeholders' perspectives of requirements and activities.
• Manage overall transportation operations, including the transport of dangerous goods and chemicals.
• Motivate colleagues at organisational level to develop innovative solutions for driving change.
• Review areas in logistics operations where technology can enhance processes.
• Review better ways to approach problems through synthesising and reorganising the problem information.
• Review cargo consolidation plans to identify savings in space, cost and efficiency.
• Review effectiveness of risk management plan and resources for transport execution.
• Review incident or crisis management plans to mitigate gaps.

• An operations manager for piling work may be responsible for managing project operations Budgeting: Managing the operational budget, cost, and productivity
• Machinery: Managing the productivity and maintenance records of machinery
• Communication: Liaising between clients and internal stakeholders
• Strategy: Developing and implementing strategies to promote departmental growth
• Business plans: Creating business plans to achieve goals and objectives set by the board of directors

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Work experience that can be demonstrated to be applicable to the duties listed on the job description required. ● Successful implementation of business management principles, organizational structure, workflow, and operating procedures. ● Demonstrated ability to adhere to budget, providing cost estimating, and implementing fiscal management principles and procedures. ● Strong interpersonal and communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community. ● Skilled in evaluating and revising operations and procedures in response to organizational change. ● Ability to communicate effectively orally and in writing with administration, staff, volunteers, clients, and external individuals and entities. ● Ability to maintain strict confidentiality. ● Strong knowledge of and experience with network planning and administration for all aspects of IT network infrastructure, including installations, maintenance, network equipment, servers, and software applications. Ability to bring in reliable, durable, and cost-effective solutions for all IT related needs. ● Demonstrated experience of facility management and maintenance. ● Detailed knowledge of building & clinic regulations including OSHA and HIPAA. ● Demonstrated knowledge of the principles and practices of human resources, personnel administration, including such functions as payroll processing, placement and training, and employee relations

• Assist Workplace Safety and Health (WSH) department in assigning roles and responsibilities to key personnel in emergencies pertaining to safety in the workplace.
• Collaborate with quality management team to identify operational processes to be prioritised for quality improvements.
• Ensure the business goals, customer requirements and maintenance plans are achieved and that the resources capacity meets the order winning plans.
• Establish operational management policies that adhere to Workplace Safety and Health (WSH) guidelines.
• Identify areas for technology and machinery improvements.
• Implement policies based on assigned performance measurement standards and indicators.
• Lead and engage employees in daily management to drive sustainable, continuous improvements in safety, quality and productivity, and to ensure on-time delivery.
• Lead incident investigations arising from non-compliance with Workplace Safety and Health (WSH) procedures.
• Lead negotiations with key suppliers and vendors.
• Lead transition to re-direct resources, procedural changes in sub-function workflows and cross-functional operations.
• Liaise with quality management teams to ensure operational adherence to quality management policies.
• Manage career development for operations team.
• Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.
• Manage strategic relationships with internal and external partners and vendors.
• Manage the performance and development process for all direct reports, including providing coaching and development opportunities that will allow each individual's potential to be maximised and used effectively.
• Maximise productivity within the maintenance environment through sound scheduling and planning.
• Monitor organisational preparation for internal and external operational Workplace Safety and Health (WSH) audits.
• Promote overall governance of safety and quality management of the work team - in the documentation and in the workplace.
• Provide leadership, guidance and direction to the section managers across functional areas.
• Review work capacity requirements to identify potential areas of new business opportunities.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management