Our client is looking for an experienced Operations Executive to join their Dry Cargo / Capesize team. In this role, you will manage and coordinate the operations of voyage and time charters, working closely with clients to ensure smooth shipping processes.

Key Responsibilities

· Monitor and Coordinate Charters: Oversee the operations of voyage and time charters.

· Client Communication: Liaise with ship owners and charterers to ensure smooth voyage operations.

· Claims and Demurrage: Manage and resolve claims, including handling demurrage issues.

· Charter Documentation: Prepare and draw up charter party agreements.

Ideal Candidate Attributes

· Smart, articulate, and has strong communication skills.

· Customer-oriented with a proactive approach.

· Able to work independently and handle responsibilities with diligence.

· Hardworking and detail-oriented.

- Knowledge of cleaning operations procedure

- manage the cleaning team and equipments

- ensure cleaning supplies are always stocked up ans equipment are well kept

- to review and be able to develop new SOPs along the way to help achieve more efficient workflow

- able to make decision and plan equipment and supplies for site

- manage and monitor staff attendance and performance

- supervising worker on site and cover the back up plan for absentee

About CapBridge

A member of private markets ecosystem CapBridge Financial, 1X is the first MAS-regulated private securities exchange in Singapore and widely regarded as the third board in the global financial centre.

Built on the blockchain, 1X is a “light-touch” and cost-effective private listing venue designed for family businesses, as well as growth and pre-IPO companies. The exchange provides companies with market-oriented solutions such as direct private listings and employee share trading.

With a 1X listing, founders, owners, and growth stage companies can achieve partial exits and tradability in private shares while retaining flexibility and control. Private investors on 1X can freely and securely trade in and out of their positions to achieve liquidity anytime, anywhere.

For more information, visit https://www.1x.exchange

Key Responsibilities:

• Assist Business Development, Custody Operations and 1X Operations team with daily tasks and activities
• Coordinate communication between the sales team and other departments such as marketing and operations
• Maintain organized records of sales activities, transactions, and correspondence
• Assist with the preparation and delivery of sales materials and product information to clients
• Assist in new partnerships and databases to expand client and product outreach
• Conduct research on market trends, competitors, and potential customers
• Provide insights and recommendations based on research findings to support sales strategies
• Work with the KYC team on facilitation of the onboarding process
• Assist in coordinating with issuers, partners, and internal stakeholders to ensure smooth listing and onboarding process
• Assist with the preparation of all customer journey workflow and documentation
• Collaborate closely with the marketing team to align and coordinate sales initiatives
• Handle administrative tasks such as scheduling meetings, managing calendars, and organizing files
• Assisting in identifying areas for process improvement and efficiency gains

Requirements

• Bachelor’s degree in Economics, Finance, Accounting or Engineering
• Excellent interpersonal and communication skills
• Works well in a team and across other teams
• Self-motivated and driven
• Strong IT and analytical skills for problem-solving
• Experience in sales support, portfolio management, investor relations or growth investing in Finance Industry is preferred

Working Hours

• Mondays to Fridays: 6.30am to 4pm, inclusive of 1hr lunch break (42.5 hours work week).
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Services

Key responsibilities include:-

1. Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.

2. Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.

3. Support by providing & preparing all logistical arrangements for school events and activities including carrying and arranging furniture & equipment.

4. Simple administrative and office work like distributing items to various classrooms.

5. Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.

6. Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, coordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.

7. Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers

Qualification, Skill & Experience

The Personnel should preferably have the following qualifications, skills and experience:

- A dynamic, dedicated and motivated individual that can complete tasks without close supervision.

- Primary school qualifications

. - Advantage to have some experience in logistics and facilities maintenance.

- No chronic medical problems with an acceptable level of fitness and without criminal records.

Title: Data Operations Lead

For quick response, please share your resume to [email protected] or WA to +65 92333815.

The role is to manage IT Operations of the datawarehouse /data lake environment and the analytics components to ensure the effective planning, governance and execution to meet the operational service levels agreements and audit compliance requirements.

Key Responsibilities

• Lead database operations, ensuring high availability, performance, and scalability in AWS environments.
• Oversee the deployment, maintenance, and optimization of databases using AWS RDS, Redshift, DynamoDB, and other cloud-native services.
• Manage data integration and transformation workflows using Informatica tools.
• Develop and enforce database governance, backup, and disaster recovery strategies.

Required Skills and Qualifications

• Extensive experience in database operations, particularly with AWS services such as RDS, Redshift, DynamoDB, Aurora, and S3.
• Strong expertise in Informatica PowerCenter, Informatica Cloud (IDMC), or similar data integration tools.
• Deep understanding of operational frameworks, including incident, problem, and change management processes.
• Proficiency in database technologies such as PostgreSQL, MySQL, or SQL Server.
• Familiarity with scripting and automation using Python, Shell scripting, or similar tools.
• Hands-on experience with monitoring and logging tools like CloudWatch, Grafana, or Splunk.
• Strong understanding of data security, compliance, and governance practices.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

The Service Delivery Operations Specialist will be responsible for overseeing and managing the daily operations of the service delivery team. This role involves leading a small team, handling service level reporting, and resolve any potential defects. The ideal candidate will have strong leadership skills, a keen eye for detail, and a thorough understanding of service delivery processes.

Key Responsibilities:

1. Team Leadership

- Lead, mentor, and manage a small team of service delivery analysts.

- Foster a positive and collaborative team environment.

- Conduct regular team meetings to discuss goals, performance, and improvement strategies.

2. Service Level reporting

- Establish and manage the weekly reporting of the Service level agreement.

- Ensure the Service Level agreement is met by the Service Delivery Team.

- Coordinate and execute end-to-end testing activities, ensuring quality and efficiency.

3. Control Risk Testing

- Design and implement control risk testing frameworks and procedures.

- Conduct regular control risk assessments and testing to identify potential issues.

- Collaborate with stakeholders to address and mitigate identified risks.

4. Service Delivery Operations

- Oversee the daily operations of the service delivery team to ensure timely and efficient service.

- Monitor service delivery metrics and KPIs to ensure targets are met.

- Implement continuous improvement initiatives to enhance service quality and efficiency.

5. Stakeholder Management

- Build and maintain strong relationships with internal and external stakeholders.

- Act as the primary point of contact for service delivery-related inquiries and issues.

- Provide regular updates and reports to senior management on service delivery performance.

6. Documentation and Reporting

- Maintain comprehensive documentation of processes, procedures, and testing results.

- Prepare and present regular reports on service delivery operations, testing outcomes, and risk assessments.

7. Technical skillsets

- Mainframe, COBOL, Java, Cloud Architecture (i.e., AWS)

- Able to troubleshoot across the different environment by identifying the technical root issue.

- Provide recommendation to resolve the technical root issues and facilitate further discussion with the technical teams.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Business IT team. Join us and bring your expertise on board!

As a Operations Program Manager, your role purpose is to:

• Manage and implement specific Network Operations programs and projects, to ensure they are completed on time, within budget and to the agreed specification resulting in a positive impact on operations performance.
• Be the regional process owner and subject matter expert providing support, training and guidance to countries on key business processes
• Play a key role to identify, champion, develop and coordinate change requests on Ops process and operations toolkit, service quality, operational efficiency and operational cost improvement ensuring that performance meets Customer (internal and External) and Network expectations.

Key tasks include:

• Participate in Global workgroups and Program Boards in support of the achievement of the Program’s goals
• Gather and define business requirements including changes to current processes and applications to ensure business needs are met and enhanced.
• Lead and manage the development of solutions that meet the Program goals and/or change requirements. This will include multiple work-streams and projects.
• Provide specialist Ops process and Ops toolkit support and leadership to regional operations in the resolution of process, systems and service performance issues including the introduction of improved work practices
• Contribute in the development implementation of solutions ensuring appropriate operational process review and training
• Develop and drive the change management process with country teams to move from legacy to target operations business processes
• Communicate, interface and work with the respective groups/ stakeholders to achieve the defined goals.
• Develop a deployment strategy to ensure a smooth deployment to all countries
• Set up the project and relevant project organisation with the project manager. Provide steering, direction and motivation for effective project management to ensure programs/projects are completed on time, within budget and to the agreed specifications.

Requirements:

• Degree or equivalent, preferably in a business, engineering, transportation and/ or project management-related discipline
• More than 5 years of experience with at least 2 years as a project manager
• At least 2 years of industrial engineering or process engineering experience
• Ideally previous experience gained with DHL with a comprehensive knowledge of the DHL Express network
• Familiar with Express Global SOP process
• Good understanding of transportation, express, import and export operations and regulations in the region
• Preferably have worked on Automation programs (like SATS, LT1, MHS Related Experience)
• Well-developed project/ process management, prioritising and analytical skills with strong business acumen
• Proven ability in report writing: able to prepare analytical reports highlighting and interpreting key business information
• Highly motivated, initiating, good team member
• Flexibility in operating style and attitude
• Diplomatic, tactful, patient and sensitive to cultural differences
• Excellent communication skills in the areas of presentation, negotiating and influencing skills
• Positive and contributory attitude, total dedication to all customers

Risk Assessment and Mitigation:

• Conduct thorough risk assessments to identify potential threats and vulnerabilities within the payments ecosystem.
• Develop and implement effective risk mitigation strategies to protect the company from fraud, chargebacks, and other financial risks.
• Monitor emerging risk trends and industry best practices to stay ahead of potential threats.

Regulatory Compliance:

• Ensure compliance with all relevant regulatory requirements, including anti-money laundering (AML), know-your-customer (KYC), and data privacy laws.
• Develop and maintain robust compliance programs and policies.
• Conduct regular compliance audits and assessments to identify and address any noncompliance issues.

Fraud Prevention:

• Develop and implement advanced fraud prevention strategies, including rule-based systems, machine learning models, and behavioural analytics.
• Investigate and analyse fraudulent transactions to identify patterns and improve prevention measures.
• Collaborate with cross-functional teams to enhance fraud detection and prevention capabilities.

Operational Risk Management:

• Identify, assess, and mitigate operational risks that could impact the company's business operations, financial performance, or reputation.
• Develop and maintain business continuity plans to ensure resilience in the face of disruptions.

 Team Leadership and Development:

• Lead and manage a team of risk professionals, providing guidance, mentorship, and training.
• Foster a culture of risk awareness and compliance within the organization.

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Food Services Operations Manager

• THE PROVIDORE SINGAPORE (Western Cuisine Restaurants)

Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Are you an experienced, seasoned barista looking for an opportunity to be in a leadership role and mentor team members to raise the bar in the industry?

Do you have a keen eye for details and quality control, as well as possess a genuine passion for training?

If you are, and you like to be part of a fun, friendly and hardworking team who take pride in their professional craft, then this is the role for you!

Job Description:

1. Ensure the smooth operations of all the outlets so they meet or exceed; revenue sales targets, customer satisfaction targets and that the outlets are clean, safe and well maintained

2. Ensure the outlets managers and teams are following company guidelines and procedures, operating efficiently and are staying within the parameters and budgets set in place and meeting their KPI’s.

3. Develop communication channels between the outlets and different departments to build a strong team environment to ensure smooth operations and achieve the outlets goals and targets

4. Develop the operational teams through training and team building exercises to foster teamwork and provide opportunities for staff development and progression

5. Streamline operations wherever possible to achieve sales revenue target

6. Responsible for ensuring efficiency of manpower for all outlets as per business requirements and budgets set in place

*Position offered if selected, will commensurate with years of related experience.

We look forward to receiving your application, and the opportunity to meet you!

Role Description:

The Operations Manager is responsible for overseeing the daily operations of the hair salon, ensuring a seamless and high-quality experience for clients and staff. This role includes managing staff, maintaining inventory, ensuring excellent customer service, and implementing strategies to drive business growth and efficiency.

Specific Responsibilities:
1. The trainee will be introduced to the salon's culture, mission, and values. Tour of the salon, meeting staff members. Overview of salon services and products. Introduction to salon software systems (appointment booking, POS, inventory management). Review of daily operations and administrative tasks.
2. The trainee will have training on health and safety regulations and compliance. Understanding customer service standards and policies. Introduction to basic financial management (budgets, expenses, sales tracking). Hands-on practice with salon software. Introduction to staff scheduling and management.
3. The trainee will undego an in-depth training on inventory management and ordering processes. Understanding supplier relationships and contract management. Shadowing director on staff scheduling, shift planning and payroll processing. Training on handling customer complaints and conflict resolution. Review of marketing and promotional activities. Understanding financial reports and basic accounting principles. Hands-on practice with inventory control and order placements. Assisting with customer service and front desk operations.
4. The trainee to have a training on effective communication and leadership skills. Understanding and developing staff performance evaluations and development plans. Assisting in conducting staff meetings and training sessions. Developing staff schedules and managing time-off requests. Participating in the recruitment process (interviews, selection). Training on conflict resolution and team-building activities. Hands-on practice with staff performance evaluations.
5. The trainee will have advanced training on financial management and budgeting. Understanding profit and loss statements and financial health indicators. Training on financial forecasting and planning. Hands-on practice with financial reporting and analysis. Assisting with budget planning and expense tracking. Understanding pricing strategies and revenue management.
6. The trainee will have training on cost control and efficiency improvement. Participating in financial meetings and discussions. Developing financial reports and presenting findings.
7. The trainee will learn from the director on enhancing customer experience and satisfaction. Understanding customer feedback and survey systems. Developing customer service improvement plans. Implementing customer service initiatives and tracking results. Training on loyalty programs and customer retention strategies.
8. The trainee will assist with customer events and promotional activities. Reviewing customer feedback and making improvements. Training on social media and online reputation management.
9. The trainee will have training on strategic planning and goal setting. Understanding long-term business planning and growth strategies. Assisting with the implementation of strategic initiatives. Training on change management and implementation. Reviewing and adjusting business plans as needed.

Competencies:

1. Introduction to Salon Culture and Operations
2. Health and Safety Compliance
3. Operations and Administration
4. Staff Management and Development
5. Advanced Financial Management and Hands-on Financial Reporting
6. Cost Control and Efficiency
7. Enhancing Customer Experience and Customer Service Initiatives
8. Customer Feedback and Retention

9. Strategic Planning and Implementation

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3300

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

• Oversee the assigned retail store daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the retail store SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on incoming stocks and conduct regular stock check to ensure the consistency of all products
• Manage, groom and motivate the team to foster continuous improvement - To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required
• Oversee the planning of duty rosters and ensure prudence - Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stores set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or selling price from time to time

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Manages the team to ensure timely & accurate completion of daily operational work and prompt follow up on outstanding issues. Review processes and drive improvements to enhance the performance of the team.

Responsibilities

• Perform timely fulfilment of requests & updates in Bank’s operating systems within specified Service Standard, timely & accurately
• Identify operational risks and implement measures to address/mitigate the risk
• Lead & drive the team on process improvement in providing ideas/initiatives in digitization and automation
• Establish and maintain effective relationship & partnership with key internal & external stakeholders.
• Work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution, leverage on internal and external data and use analytics techniques to provide data-driven insights.
• Initiate business and operations stakeholders to eliminate existing process frictions in realizing Different Kind of Ops strategy
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform User Acceptance Test/Live Verification on initiatives/production fixes
• Ensure timely updates of PRMs and SOPs and ensure prompt communication to team
• Support area manager on project/initiatives, engage & coach team on process improvements to drive team’s performance & manage team’s performance

Requirements

• Experience in financial institutions with minimum 6 years of regulatory & banking operations knowledge
• Knowledge of the bank’s core operating systems, control standards or Cards & Unsecured Loans product domain is an added advantage
• Able to work independently as well as a team player
• Strong analytical skills, self-driven and proactive, and able to work under stress
• Demonstrate good communication and presentation skills
• Organised and meticulous, with an eye for details
• Proficient in Microsoft office especially Microsoft Power Point and Excel
• People Manager experience and exhibits good People Management skills
• Demonstrated experience on analytic experience with large amount of data, have develop and implemented models for industry with demonstrable impact and proven tracks records

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: Toa Payoh

A) JOB SCOPE

Key Responsibilities

1. Operations

1.1 Ensure effective and efficient operations of the centre.

Respond and coordinate in emergency situations

1.2 General facilities record maintenance, ensure workplace & environmental safety to all

1.3 Attends regular meetings with clinical staff

1.4 Involve with quality improvement projects

1.5 Client management – ensures high satisfaction level and quality service delivery to clients

1.6 Transport – ensures proper maintenance record for vehicles

1.7 Assist centre manager in planning for emergency response plan including fire safety management, pandemic plan and etc

2. Administration

2.1 Familiar with clients’ referral, registration and other administrative procedure

2.2 Overall supervision on clients’ billing, subvention claims, application procedures, etc

2.3 Liaise with internal and external auditor in all audit matters

2.4 Ensure accuracy in accounting entries. Provide monthly reconciliation reports to HQ Finance

2.5 Perform sourcing, evaluation of quotations and seek approval for purchases

2.6 Process other administrative process such as centre petty cash claims, clients’ billing and refund procedures, etc.

2.7 Maintains fixed asset records.

3. Transport Management

3.1 Provide general support to the transport team on any administrative related matters

3.2 Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors

3.3 Manage SPD vehicle fleet maintenance and liaising with the HQ team for scheduling for servicing.

4. Others

4.1 Responds in an emergency situation.

4.2 Other administrative duties as assigned

B) JOB HOLDER REQUIREMENT

1.1 Tertiary education with at least 5-year working experience

1.2 Experience in running social services/ healthcare centre operations advantageous

1.3 Proficient in Microsoft Office and Excel preferred

1.4 Knowledge of ERP (Microsoft Dynamic 365 Business Central) and Microsoft Dynamic 365 CRM will be an advantage

1.5 Proactive, meticulous, effective problem-solving skills, possess good communication and interpersonal skills and a good team player

Job description

• Collection / delivery of cars to customers
• Handle customers’ enquiries professionally
• Clean and groom cars efficiently
• Handle customers’ feedback and keep supervisor informed accordingly
• Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.
• Oversee the vehicle repair process, ensuring timely, cost-effective and high-quality repairs.
• Performing ad-hoc administrative duties.
• Valid Class 3 license with a minimum of 3 years of driving experience.
• Able to commit to 5.5 days workweek (Saturday) 9am to 6pm (mon to sat) (9.30am to 2pm Sat )
• Good & safe driving record

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

• Strong and Expanding Organisation
• Good Learning Exposure and Development Opportunity
• Permanent Role with Job Stability

Responsibilities

• Processing of purchasing orders and customs permits
• Liaise and coordinate with warehouse, transport and customer on delivery of cargo
• Handle customer inquiries and resolve service issues
• Establish good relations with both customers and suppliers
• Any other ad-hoc duties as assigned

Requirements

• Candidate must possess at least Diploma
• At least 1 year of working experience
• Able to converse in English and Mandarin to liaise with associate
• Alternate 5.5 day work week

Interested candidates who wish to apply, please email us your resume stating your current/last drawn and expected salary.

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

This Tour Operations role isn't just about learning the ropes of the travel industry; it's about being an active participant in redefining it. If you're passionate about tourism and want to contribute to the future of travel, join us on this exhilarating journey where every day is a new adventure!

Responsbilities

• Coordinate pre-tour work, which include procuring of goods and services and liaising with clients, tour guides, transport vendors, venue and stakeholders
• Coordinate post-tour work which include collecting guests feedback and online reviews (e.g. TripAdvisor, Facebook, Google+)
• Involve in direct tour operations such as being facilitator, coordinator, game masters, tech and admin in both physical and virtual tours
• Be responsible for logistics inventory tracking
• Represent the company and interact with the clients in a professional and presentable manner
• Work with sales team with regards to operational matters for each tour
• Assist with procurement of supplies and tour development if required
• $50 transport allowance will be provided.

Requirements

• Visually presentable and speaks in a pleasant manner
• Confident in managing a group
• Detail oriented and enjoys interacting with others

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Operations Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Up to $4,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage production staff, including scheduling, training, and performance evaluations.
• Plan and coordinate daily blending operations to meet production schedules efficiently.
• Ensure all products comply with established quality standards and meet customer specifications.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Monitor and manage inventory levels of raw materials and finished goods to maintain adequate supply while preventing overstocking.
• Develop and execute transportation and logistics strategies to optimize delivery routes, minimize costs, and improve customer service.
• Maintain accurate production records and reports; regularly update on production status and highlight any issues.
• Enforce safety protocols and ensure compliance with health, safety, and environmental regulations.

APPLY NOW!!!

• Minimum Diploma in Chemical Process Technology, Chemical Engineering, or Industrial Engineering.
• At least 3 years of experience in a chemical manufacturing or blending environment, with minimum 1 year of supervisory experience.
• Strong understanding of chemical blending processes and related equipment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71533 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

What you'll be doing

• Oversee daily operations at designated service points, ensuring efficient workflows and excellent service delivery
• Collaborate with clinical and administrative teams to enhance processes and patient care standards
• Manage financial targets, including annual budgeting, resource planning, and the development of new specialised services
• Supervise a team of non-clinical staff, conducting appraisals, training, and professional development to maintain a skilled and motivated workforce
• Innovate and implement service improvements to elevate patient experiences and operational efficiency
• Drive recruitment and retention strategies to ensure a stable and capable team
• Act as a communication liaison between staff and management, escalating issues and suggesting solutions
• Contribute to organisational goals by participating in committees and special projects as required

What we're looking for

• Bachelor Degree holder in relevant studies
• 3 - 4 years of working experience in a hospital setting, preferably in an operations role
• Demonstrates exceptional communication, presentation, and interpersonal skills to effectively engage with diverse stakeholders
• Strong aptitude for problem-solving and negotiation, ensuring practical and mutually beneficial outcomes

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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EA License No: 10C4754

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EA Personnel Reg No: R1217674