The essential responsibilities includes:

• Responsible for providing property marketing and leasing services for the managed portfolio
• Handle negotiation for new leases, renewals or terminations
• Prospect for new tenants and conduct market surveys to source for new and suitable tenants
• Process and follow up on all lease documents to ensure its completion; update leasing reports and schedules
• Liaise with the Landlord / Clients representatives on all leasing matters including reports, seeking approvals and feedback
• Conduct site visits and inspections from time to time
• Preparing summary and updates for the management meeting
• Any other roles/duties as assigned

Formal Education & Certification

• Degree / Diploma in Real Estate, Marketing, Leasing, Property Management, Business or equivalent
• Knowledge & Experience
• Minimum 5 years experience in leasing with local landlords, retailers and/or F&B
• Possesses a CEA Salesperson License
• Possesses excellent customer service, negotiation, interpersonal, and written skills
• Possesses positive work attitude, drive, and resilience to meet job challenges
• Ability to multi-task effectively and work independently
• Well-versed in Microsoft Office (i.e. Excel, Word PowerPoint etc.)

Personal Attributes

• Positive attitude
• Good communication skills
• Excellent interpersonal and negotiation skills
• Focused and able to prioritise
• High level of initiative and integrity
• Meticulous with a keen eye for detail
• Ability to work under pressure in a fast pace working environment
• Ability to interact with internal and external clients at all levels demonstrating a high level of professionalism

1. PRIMARY FUNCTION

Work closely with the General Manager for the daily operations, manpower management, marketing and sales and profitability of all outlets.

ROLES AND RESPONSIBILITIES

Operations

-Ensure compliance with the company’s policies and procedures

-Responsible for staff rostering to ensure adequate manpower across outlets

-Influencing and decision making on aspects such as recruitment, discipline, termination of employment and performance assessment

-Perform outlet inspection at least once a week

-Share relevant and pertinent news/information with the outlet staff on a regular basis

-Conduct regular outlet meeting for feedback on strategies to achieve sales targets

-Ensure that quality of products, service, and outlet ambience consistently meets and/or exceeds company standards.

-Ensure the accuracy and timely submission of all monthly documents and reports of outlets to Head Office

- To undertake any other duties and responsibilities assigned by the management

Training and Development

-Ensure that all new employees undergo onboarding and training according to SOP

-Develop, coach and train employees on knowledge and skills with the objective of improving service quality and outlet operation sales.

-Review outlets' learning and career development initiatives to align with organization’s learning agenda

-Conduct performance appraisals for all outlet employees

-Coach, Motivate, Train, Retain and Develop staff’s performance so as to achieve company’s objectives.

Sales and Profit

-Responsible for the Sales and Profit performance of every outlet

-Conduct monthly sales analysis and implement action plan for areas of improvement

-Responsible for outlets’ petty cash expenditure

-Monitor and be responsible for outlets’ maintenance and repair costs

-Ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

Marketing

-Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast

-Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.

-Maintain a record of each outlet’s sales trend before, during and after the launch of any marketing activity

-Serves as a quality controller for all signage, posters and decoration of the outlets to ensure that they are aligned with the company’s branding.

Recruitment

-Recruit employees through an objective selection and interview process

-Ensure that all staff are oriented and trained according to SOP

-Ensure all outlets have sufficient manpower to achieve business needs and a smooth operational flow.

Environment Conditions

Kitchen environment.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

A Restaurant Manager:

*Responsible for overseeing the daily operations of a restaurant.

*Hiring and training restaurant staff based on company policies

*Supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

*The goal of the Restaurant Manager is to keep restaurant operations running smoothly to create a positive atmosphere for customers.

Common duties and responsibilities of a Restaurant Manager include:

*Recruiting, interviewing and training staff to follow restaurant procedures

*Maintaining safety and food quality standards

*Keeping customers happy, getting their feedback on the experience and handling complaints

*Organizing schedules, keeping track of employees’ hours and recording payroll data

*Ordering food, linens, gloves and other supplies while staying within budget limitations

*Supervising daily shift operations, including front- and back-of-house restaurant operations

*Controlling operational costs and identifying ways to cut waste

*Appraising staff performance and disciplining or retraining employees to correct poor performance

Job Description: Marketing Manager

Company: Trainer of Champions Gym
Location: Singapore (Island-wide)
Job Type: Full-time

About Us

Trainer of Champions Gym is a leading personal training service in Singapore specializing in bodybuilding and boxing. We are dedicated to helping clients achieve their fitness goals through customized workout plans, meal guidance, and personalized coaching. With training sessions conducted at client-preferred locations, we offer unmatched flexibility and tailored experiences.

We are seeking a proactive and results-driven Marketing Manager to lead our marketing efforts, assist with operational tasks, and ensure smooth financial planning to support our growth in Singapore’s fitness industry.

Key Responsibilities

Strategic Marketing and Branding

• Develop and execute a comprehensive marketing strategy to enhance brand visibility and attract new clients.
• Identify target audiences and create tailored campaigns to promote our personal training services.

Content Creation and Public Relations

• Produce engaging content for digital platforms, including social media, email campaigns, and the company website.
• Leverage past media recognition (The Straits Times, The Epoch Times, Berita Harian) to enhance the brand's credibility.
• Collaborate with influencers and media outlets to secure positive coverage and endorsements.

Operational Support

• Assist in managing day-to-day operations, including coordinating schedules, events, and training logistics.
• Support the team in ensuring seamless delivery of services to clients across various training locations.

Financial Oversight

• Monitor marketing and operational expenses, ensuring adherence to budget allocations.
• Provide regular financial reports and recommend cost-effective strategies to optimize resources.

Performance Tracking and Reporting

• Analyze the effectiveness of marketing campaigns using analytics tools and adjust strategies as needed.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• You will ensure production objectives are met within approved budget, schedules, and quality specifications
• You will develop improvements in production methods, standards and procedures to ensure effective use of resources
• You will deploy health and safety initiatives to support a zero incident culture
• You will foster a high-performing work team culture throughout the facility
• You will implement Continuous Improvement Framework tools
• You will develop and maintain a trained, quality-centered manufacturing workforce
• You will facilitate regular production meetings to review order progress and to resolve outstanding order issues to meet on-time shipment commitments

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The Product Manager is responsible for the development and implementation of strategic plans for the assigned categories to achieve the company’s financial goals and objectives, improve market share, customer satisfaction, and productivity performance measures for the company.

• Achieve category sales, profit, income goals and objectives by developing and implementing business plans for the assigned categories
• Develop, implement, and manage an optimum product mix that focuses on customers’ needs
• Develop and implement promotional trade plans that bring excitement and incremental sales and profitability to the stores
• Maintain strong supplier partner relationships in the pursuit of the growth of business
• Manage sourcing of the right products internationally, which fits the demands of local customers
• Perform periodic range reviews to maximize the sales and profitability performance
• Develop and implement a competitive pricing strategy that delivers value to our customers
• Establish collaborative retailer/supplier relationships to maximize income/terms/discounts to improve sales and profitability of the category
• Ensure compliance with the Company’s policies including but not limited to the product inventory management process
• Achieve reduction in shrink budget objectives through disciplined buying and inventory management processes
• Extract and prepare weekly analysis reports for submission to Senior Management
• Any other ad-hoc projects or duties as assigned

About You

• Degree / Diploma in Business, Retail Management and/or a related field
• Min. 3 - 5 years of experience in sourcing and buying, category management, account management, etc.
• Excellent communication skills to collaborate with the internal team, external vendors, and stakeholders

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines

A premium childcare centre looking for a Marketing & Operations Executive.

Job Descriptions:

- Responsible for the childcare centre enrolments

- Operations and administration of the childcare

- Posting on the company's social media regularly

- Creating EDM for the company using Canva, Photoshop and other video editing software

- All other assigned admin and ops duties in the childcare centre

Requirements:

- Able to do design for social media posting

- Minimum a poly diploma graduate

- Able to work as a team

- Love children

- Well-groomed

- Able to work half day on Saturdays morning

Pls send your resume to [email protected] or whatsapp to 8070 8028.

Role and team:

The Internal Audit Manager will lead audit projects, assess risks, evaluate internal controls, and spearhead Internal Audit representation across the APAC region. The candidate is required to have proven audit expertise with strong SAAS/ Technology business acumen to drive improvements in operational efficiency, compliance, and governance.

This position will be reporting to Director of Internal Audit based in the US HQ in Santa Clara.

This is a project manager and currently does not have people supervisory responsibilities.

What you get to do in this role:

Assurance Engagements

• Strengthen the ServiceNow’s internal control environment through assessing and evaluating internal controls over sales and marketing business functions(direct sales, sales operations, channel sales, services, revenue, marketing, sales commissions, etc.), including operational, financial and ABAC and other compliance areas
• Performs an internal audit annual risk assessment with ServiceNow’s APAC management team input to determine internal audit scope / plan for the period
• Perform internal audits of regional APAC business activities based on the internal audit plan
•  Organize and execute end-to-end internal audit projects, conducting in-depth evaluations of the internal controls, documenting the results and producing audit reports
• Report to ARC Audit Team and regional APAC Leadership on internal audit results and findings

Governance and Advisory

• Assist and support regional stakeholders with internal control improvements in anticipation of external and internal audits
• Utilize data analysis to identify risks in business operations and audit response plans
• Monitor and follow up on audit findings, coordinating with departments to implement corrective actions on time, ensuring closed-loop internal control management
• Support internal control and compliance requirements during the expansion of new businesses or markets, ensuring operations adhere to industry regulations and local requirements
• Collaborate with regulatory bodies or external auditors, providing necessary support and documentation as needed
   

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Reporting to: Head of Brand/ & Director of Brand & Marketing

2 Years Contract

Responsibilities Job scope but not limited to:

• Assist managers to participate in the company's brands strategy planning, formulation,
  implementation process and operation management, including market strategy planning,
  brand building and maintenance, etc, to ensure the achievement of the company's overall
  sales strategy. Responsible for the operation and management of the company's online
  channels, the development of overall operational strategic planning, responsible for ecommerce operations and performance
• 
  Assist with our brand manager to carry out marketing activities and organize and plan
  relevant activity plans to increase brand awareness and reputation via online and offline,
  responsible for the company's e-commerce operation matrix platform cooperation docking,
  strategic analysis, strategic positioning, business structure, operation mode and other
  aspects of management;
• 
  Assist managers to supervise and manage the daily operations of the brand to ensure the
  continued unity of the brand image. responsible for the company's e-commerce operation
  matrix platform cooperation docking, strategic analysis, strategic positioning, business
  structure, operation mode and other aspects of management; and integration of the relevant
  resources of the major platforms, the development of e-commerce platform promotion plan
  and promotion activities implementation;
• 
  Assist the brand manager to provide evaluation and feedback on the company’s brand
  promotion activities as well as monthly work reports. Responsible for the
  development of the main brand product promotion activities and market research and
  analysis; Cooperate with the company to negotiate the cooperation of various resources
  channels, determine the sales policy, and reasonably integrate the resources; on a regular
  basis for operations, sales promotion to track, evaluate, and submit operations, sales
  promotion statistical analysis reports, timely put forward improvement measures, given
  practical improvement programs; responsible for team management, can lead the team to
  complete the task through various incentives.

The individual should be:

• Candidate who study or with related working experience in E-commerce Marketing is most welcome to apply.
• Proficient in English and Mandarin, Degree holder in business related or Diploma in Majoring in E-commerces, Marketing, Journalism or Advertising Planning;
• At least 3-4 years of experience in e-commerce and/or FMCG industries, with profound theoretical foundation and rich operational experience in the field of brand operation.
• Good at planning event marketing activities, familiar with the characteristics and communication characteristics of various media, establishing good cooperative relationships with our existing media, and good at integrated promotion.
• Excellent copy-writing skills, able to independently write planning plans,
• Have a keen sense of the market and strong information collection ability, strong brand awareness, excellent marketing planning ability and communication skills, good data analysis ability, problem solving ability and text organization ability.
• Have strong execution and organizational coordination skills, and be able to coordinate resources to complete plans and make evaluations.
• Excellent expression, communication, organization, coordination and team spirit, good at coordinating work affairs in different departments; humble, energetic, embracing changes, and highly tolerant.

What’s In It For You:

• Good environment on the working E-Commerce with our Regional Branding Manager
• Valuable skills that are transferrable
• Work area will be located at Tampines
• 6 days work/week (9 hours with 1-hour break, meals, and transport allowance will be provided)

Activate Interactive Pte Ltd (“Activate”) is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are looking for Project Manager (Infrastructure)

Internal Code: A25021

This is a one-year contract role

What will you do?

• Oversee the planning, design, execution, monitoring, controlling and closure of assigned projects
• Plan and manage all aspects of the project’s tasks assigned and ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Proactively managing projects issues and risks
• Create and maintain comprehensive project documentation
• Validate system functionalities and ensuring the requirements are delivered accordingly to technical specification
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work to ensure the work is completed to the Board’s satisfaction
• Preparation and submission of necessary documents (clearance form, Change Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks

What are we looking for?

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 5 - 7 years of experience in system projects implementation, preferably cybersecurity projects
• Experience in managing multiple projects
• Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS
• Knowledge in IEC 62443
• Experience in Operational Technology and/or ICS; certifications such as SANS GSEC, (ISC)2 CISSP
• Proven experience in managing security tools and common infrastructure services.
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies (At least 4 out of 8 domains is needed)
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Responsible for preparing weekly sales analysis reports for the department.
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry
• At least 4 years of experience

• To conduct feasibility studies and writing procurement reports
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager 

We are looking for an active and vibrant individual to handle the sales and admin role for our yoga studio.

As a sales person, you should be able to first understand the different yoga classes and the benefits of yoga. You will have to be able to pitch to new comers and close the membership according. After service is also extremely important. Sales training will be provided. Will expect you to learn our sales process.

As an Admin staff, you should be able to schedule yoga classes on the branded app and assist clients with class issues. You will also assist on other matters like payslips and attendance.

• Japanese language, written and spoken, is a requirement to correspond with the CEO and the team in the japan office.

Work visa can be provided, if needed

• Development of new products.
• Research, test, and implement new recipes, process improvements, and project cost savings.
• Creates production procedures for new products, including creating production recipes and process guidelines.
• Works with franchisees to ensure employees are adequately trained to produce new products to set specifications.
• Troubleshoots product and processes as it relates to recipes.
• Works with Supplier and Franchisee to ensure new products are within specifications and regulations.
• Monitoring the quality of products being produced by franchisees and supplier
• Conducting training sessions on new products or equipment that have been added to the store’s offerings
• Ensuring that the bakery meets all health codes and regulations regarding food preparation and storage
• Training franchisees on proper food handling procedures to ensure food safety
• Planning menus for special events or catering services that are offered at the bakery
• Planning, Preparing and Conducting baking classes with Partner companies
• Provide support and advice related to store management and central kitchen operations.
• Production of dough and bread
• Starting time of work may be subject to change depending on the situation.

Your Career

This role is critical in shaping and executing the go-to-market strategy by integrating multiple technology solutions into compelling offerings tailored to customer needs. You’ll work cross-functionally to develop, package, and promote comprehensive Precision AI capability across the Palo Alto Networks portfolio and our Platformization approach to holistic cybersecurity. You’ll do this to align with our product strategy and market opportunities, ensuring we drive adoption and maximize impact for our customers.

Your Impact:

• Solution Integration & Packaging: Lead the end-to-end process of combining and packaging various technology solutions into cohesive, market-ready offerings that address specific customer challenges and use cases - geo focused and industry focused.

• Go-to-Market Strategy Development: Develop and execute the go-to-market strategy for new solutions, collaborating with product, sales, and other marketing teams to ensure alignment and effective positioning in the market.

• Customer and Market Insight: Conduct market research and customer interviews to deeply understand target audiences, industry trends, competitive landscape, and customer pain points, ensuring solutions are relevant and differentiated.

• Messaging and Positioning: Craft compelling messaging that highlights the joint value proposition of our integrated solutions and resonates with key decision-makers across customer organizations.

• Sales Enablement: Develop and work with the sales enablement team to deliver training, sales collateral, and other enablement materials to equip sales teams with the knowledge and tools to effectively sell our packaged solutions.

• Campaign Management: Work with demand generation, digital marketing, and field marketing teams to create and execute campaigns that drive awareness, engagement, and demand for our solutions.

• Cross-functional Collaboration: Partner closely with product management, engineering, customer success, and sales to align solution packaging with customer needs, product roadmaps, and overall business objectives.

• Metrics and Optimization: Track performance of go-to-market activities, gather insights, and optimize strategies based on data-driven learnings.

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

Job Summary:
Develop and improve recruitment policies & programs to support the company's overall strategic objectives, while ensuring cost effectiveness and compliance with legislative requirements. Effectively utilize relevant resources to ensure efficient execution of recruitment operations. Plan, organize, and execute talent recruitment & employment, talent sourcing strategies, policies, plans, projects, SOP etc, to achieve the overall company and HR goals.

Duties/Responsibilities:

• Develop and improve competitive C&B policies & programs to support the company’s overall strategic objectives,Administer & oversee all C&B related matters such as salary, bonus, stock option, insurance & benefits to ensure prompt & accurate deliverance and conformance of statutory and company policies regulations.
• Overseas Staffing Operation:

1. EP, SP and WP application/renewal.

2. SAP data entry & maintenance.

3. Banker guarantee mgmt.

4. Probation appraisal.

5. Resignation matters .

6. Policy review.

• Overall in charge of office administration, transport and security operations. Oversee all Outlets in the Company (Canteen, Coffee Corner, Convenience store, Vending machines).
• Develop and oversee proactive communication and employee relations programmes.
• Overall incharge of In-Hourse Clinic & Reception services to ensure employee satisfaction.
• Oversee Employee Communications (Handbook, Communication Meeting, Climate Survey)
• Oversee all Social, Recreational & Welfare activities
  
  Required skills / abilities:
• Excellent team leadership with a focus on developing of talent capabilities.
• Excellent verbal, written communication and presentation skills.
• Proficiency in decision-making, planning, and organizational skills
• Strong analytical and problem solving skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Capable of taking challenges and working under pressure in a fast paced environment.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong knowledge of labor laws, regulations, and compliance requirements related to recruitment development.
  
  Education & Experience:
• Minimum 10 years of working experience in HR with a focus on development.
• Working knowledge of multiple human resources discipline, including salary review practices, employee services development and respective employment laws.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Position Title: Brand Manager Assistant
Location: Singapore
Employment Type: Full-time

Job Summary

We are looking for a highly motivated Brand Manager Assistant to support the Brand Manager in executing marketing and branding strategies. This role involves assisting with campaign planning, market research, and coordination to ensure the successful delivery of brand initiatives.

Key Responsibilities

• Support Branding Strategies: Assist in the development and implementation of branding strategies to align with business objectives.
• Market Research: Conduct research on market trends, competitors, and consumer behavior to provide actionable insights.
• Campaign Coordination: Help plan, execute, and monitor marketing campaigns across multiple channels, including social media, email, and events.
• Collaboration: Work closely with cross-functional teams such as sales, design, and product development to ensure brand consistency.
• Content Creation: Assist in preparing presentations, marketing materials, and reports to support branding activities.
• Performance Tracking: Monitor campaign performance and gather data to evaluate the success of branding efforts.
• Administrative Tasks: Manage schedules, coordinate meetings, and handle documentation related to branding projects.

Qualifications & Skills

• Diploma or degree in Marketing, Business Administration, Communications, or a related field.
• Strong understanding of marketing and branding principles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with design tools like Adobe Creative Suite is a plus.
• Analytical mindset with a keen eye for detail.
• Ability to multitask and work in a fast-paced environment.

Employment Compliance with MOM Regulations

This role complies with the Ministry of Manpower (MOM) regulations and includes the following measures:

1. Fair Consideration Framework (FCF):This job position will be posted on MyCareersFuture.sg for at least 14 days to prioritize local hiring before considering foreign applicants.
   
2. Tripartite Guidelines on Fair Employment Practices (TGFEP):The recruitment process is based on merit, ensuring no discrimination based on age, gender, race, religion, marital status, or disability.
   
3. Work Pass Compliance:For foreign hires, employers will ensure candidates meet Employment Pass (EP) or S Pass requirements, including salary thresholds and qualifications.
   
4. Flexible Work Arrangements (FWAs):The company complies with MOM’s guidelines on formal flexible work arrangement requests, effective December 2024, to promote work-life harmony.
   
5. Background Checks:Comprehensive background checks will be conducted to verify qualifications and employment history.
   

Salary & Benefits

• Competitive salary based on qualifications and experience.
• Opportunities for training and professional growth.
• Flexible work environment with hybrid options available.
• Comprehensive health and wellness benefits package.

How to Apply

Interested applicants are invited to submit their resumes and cover letters to [email address] by [closing date]. Shortlisted candidates will be contacted for interviews.

• Coordinate and manage activities in area of Corporate Income Tax, Withholding Tax and Transfer Pricing of the Asia Regional Principal Company based in Singapore.
• Leading and managing BAPA negotiations in collaboration with HQ. local authorities and external consultants. Coordinating with internal and external stakeholders to ensure compliance with BAPA requirements.
• Knowledge of Asia Pacific Tax and Transfer Pricing environment, capable to consolidate and maintain the internal policies in line with the various local legislations, practices and agreements.
• Accountability for maintaining relationships with local tax authorities, finance teams across regions, and external advisors.
• Monitor and liaise with external consultant on Transfer Price documentation, ensure smooth Transfer Price Model implementation.

1. Oversee and support Transfer Pricing activities across countries by:
2. Coordinating documentation with external providers and internal teams.
3. Ensuring timely and accurate preparation of all documents.
4. Managing Transfer Pricing adjustments.
5. Maintaining intercompany agreements between global/regional principals and local entities.

• Manage and execute tax compliance process, coordinate between local management and external service providers
• Support tax audits with tax authorities.
• Provide comprehensive tax guidance and assess implications for business projects and initiatives, ensuring alignment with APAC tax laws and regulations.
• Good knowledge of the Double Tax Treaties and Free Trade Agreements mechanisms in order to proper analyze cross-border transactions of the region.
• Strong understanding of international pharmaceutical regulatory frameworks affecting tax planning and compliance is an asset.
• Collaborate with senior leadership on tax implications of strategic business decisions, mergers, acquisitions, licensing-

Company Description

INL is a full-service creative agency with offices in Switzerland, UK and Singapore, offering exceptional customer service and striving to exceed international customers' expectations. We offer branding proposals, product launches, digital activity and in-store communication, print advertising and public relations, literature and direct mail, exhibitions, events, and the localization of materials. As part of BBN, the biggest B2B agency, we have access to more than 27 countries and thousands of specialists. INL offers a personalized approach with quick turnaround time and guaranteed top-notch quality.

Role Description

This is a full-time solo contributor role for an Senior Account Executive / Manager located in Tampines, Singapore. The Senior Account Eexecutive / Manager will be responsible for understanding clients' business objectives and developing strategic plans, managing project timelines and budgets, cultivating and maintaining strong client relationships, collaborating cross-functionally with internal and external teams, and ensuring outstanding delivery of services to clients.

Qualifications

• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to think creatively and strategically to identify and solve problems
• Experience in managing client relationships and project timelines/budgets
• Ability to work independently in a self starter environment
• Understanding of branding, marketing, and advertising principles
• Knowledge of the digital media landscape and social media platforms (agency background)
• Bachelor's degree in Business, Marketing, Communications, or related field