Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

about the company

Our client, a well-established marine services provider in Singapore, is seeking a Procurement Executive to handle the sourcing of both direct and indirect goods.

about the job

• Provide leadership and management of Fleet Operations activities and teams to achieve business and organizational objectives effectively.
• Collaborate closely with Fleet Engineering, Fleet QHSSE, Fleet Sustainability, and Fleet Data and Digital teams to optimize existing processes, implement improvements, and develop new operational workflows.
• Ensure the readiness and deployment of harbor crafts, including container vessels, harbor tugs, water supply barges, and pilot launches, for operational needs.
• Develop and implement strategies, plans, and processes to ensure the fleet is fully prepared to meet both current and future business demands.

skills and experience required

• Minimum bachlelor in Business Administration / Engineering Studies / Supply Chain & Procurement Management, or equivalent;
• preferably at least 7 years of fleet management experience

To apply online please use the 'apply' function, alternatively you may contact Noelle at [email protected]
(EA: 94C3609/ R1982617 )

We are seeking an experienced and dynamic Regional Operations Manager to oversee operations and drive business growth in the office furniture industry. This role requires a hands-on leader with a strategic mindset and the ability to travel between Singapore and Malaysia to support business expansion and store operations.

Key Responsibilities:

• Oversee and ensure seamless daily operations across all store locations, aligning with the company’s mission and vision.
• Develop and implement strategies to expand into new sales channels, including B2B and B2B2C markets.
• Lead the formulation and execution of growth plans for the next 1-10 years, with a focus on achieving financial objectives and business goals.
• Establish team objectives, set policies, and manage annual budgets and expenses to drive efficiency and profitability.
• Foster a high-performance culture by mentoring and guiding employees, including front-of-house leadership, to enhance productivity and professional development.
• Collaborate with cross-functional teams to optimize merchandising, visual displays, sales performance, and pipeline management.
• Partner with the finance team to ensure effective cash flow management and sustained profitability.
• Drive regional expansion efforts, including the establishment and management of stores in Malaysia and Singapore.

Requirements:

• Proven experience in a similar operations management role, preferably in the office furniture or related industries.
• Strong expertise in managing and expanding both B2B and B2C sales channels, with a demonstrated ability to drive growth in these markets.
• Strategic planning and leadership skills, with a successful track record of achieving business expansion and operational efficiency.
• Excellent interpersonal and communication skills to collaborate effectively with cross-functional teams and external stakeholders.
• Flexibility to travel regionally, particularly between Singapore and Malaysia, to support operations and expansion efforts.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Role Overview
We are seeking a highly skilled and dynamic Senior Manager, Operations to join our team in Singapore. This role encompasses overseeing operational, administrative, and strategic initiatives critical to the company’s sustained growth and success. The ideal candidate will demonstrate exceptional organizational, leadership, and communication abilities, with a proven capacity to manage complex projects and coordinate with stakeholders across diverse regions.

Key Responsibilities

1. Operational Oversight

• Ensure timely and accurate completion of company and subsidiary audits.
• Oversee accurate and compliant filing of company and personnel tax obligations.

2. Recruitment and Staff Development

• Lead the recruitment and onboarding process for all incoming team members.
• Provide mentorship and guidance to staff, addressing personnel issues across all levels.
• Finalize and deploy an HR system to enhance workforce management and operational efficiency.

3. Strategic Initiatives

• Oversee the deployment of the SAP system, ensuring alignment with business needs.
• Supervise the management of investment fund structures in Singapore (VCC) and Cayman Islands (SPV).
• Lead the implementation of risk and compliance management frameworks, ensuring adherence to regulatory standards and internal policies.

4. Administrative and Communication Management

• Review and approve monthly reports (HR, operations, finance) for submission to senior leadership.
• Prepare and manage meetings, ensuring agendas, minutes, and relevant documents are distributed accurately and promptly.
• Oversee the preparation and submission of internal and external administrative documents requiring leadership approval.
• Maintain effective and consistent communication with stakeholders, including headquarters and subsidiaries.

5. Business Development and Carbon Management

• Oversee trading operations for green and blue methanol, including client introductions and market strategy.
• Manage carbon credit trading activities, including account openings and ongoing credit monitoring.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field; advanced degrees (e.g., MBA, CFA) are highly desirable.
• Minimum of 8 years of experience in operations or a senior managerial role, preferably within a multinational organization.
• Demonstrated expertise in audits, taxation, banking, compliance, and risk management.
• Exceptional leadership, organizational, and problem-solving skills.
• Strong interpersonal and communication abilities, with experience working across regions and coordinating with multidisciplinary teams.

Why Join Us?
This role provides an exceptional opportunity to contribute to strategic leadership and operational management within a forward-thinking organization dedicated to sustainability and innovation. Join our team and play a key role in driving transformative initiatives that make a meaningful impact globally.

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.

Responsible for all project execution, engineering and operational activities, including resource

management and personnel; drive continuous improvement across the operational management

system, processes and best practices; ensure all projects are performed to the highest safety standards

and quality control.

Reporting to the Regional General Manager, some of your key responsibilities will be;

• Project Management – overseeing the scheduling and resourcing of offshore projects, ensuring all project risk is considered, recorded and communicated to the end client.
• Supply Chain - creating a supply chain in the Singapore/Malaysia that can support operations in the region & partner with operations and warehouse teams globally to source and allocate the equipment as required, ensuring the safe, efficient & on-time mobilization of project equipmentfrom the workshop locally.
• Facility & Equipment Management –fitting out a new facility if there is such requirement, co-ordinating the workspace/facility requirements and equipment resources as required.
• Resourcing & Recruitment – Overseeing the recruitment of all operational personnel, ensuring they are competent and fully trained for their role. You will also manage the technician resources and ensure all projects are delivered with competent personnel.
• Client Management - Ensuring operational technical support matters are dealt with promptly and professionally, making this aspect a key attribute of the Ashtead Technology brand.
• Financial management – you will provide input towards budgeting, reporting and business planning activities and hold responsibility for the project budget and forecasting, including working on CAPEX, and adopting a ‘no surprises’ approach to reporting and communication.

MINIMUM QUALIFICATIONS/EXPERIENCE/SKILLS:

The APAC region is a key growth area for Ashtead Technology and this is a great opportunity to join us at

a pivotal time for the region and organisation as a whole.

What will help you to be successful in this role?

You are an established operations management professional and will have excelled in client facing roles · You will have specific experience with subsea mechanical tooling OR hydraulic drum winches and linear pull winches · You have previous experience setting up and managing operations internationally · You have a track record of delivering projects successfully, with a tenacious and energetic attitude from project initiation through to delivery.

PERSONAL QUALITIES:

• Enthusiastic, focused, insightful, intuitive and efficient
• Can manage changing priorities in order to meet deadlines
• Keen to take on additional responsibility and lend a hand when needed

We are seeking a highly experienced Senior Warehouse Management Manager with over 20 years of expertise in warehouse operations and management. The ideal candidate will be responsible for integrating artificial intelligence (AI) and robotics into our Warehouse Management System (WMS) processes, as well as supporting the development of our Enterprise Resource Planning (ERP) system. This role requires a forward-thinking leader who can drive innovation, enhance operational efficiency, and improve overall supply chain performance.

Key Responsibilities:*

1. *Strategic Leadership:*

- Develop and implement warehouse management strategies that align with the company’s goals and objectives.

- Lead cross-functional teams to ensure successful integration of AI and robotics into warehouse operations.

2. *Technology Integration:*

- Assess current WMS processes and identify areas for improvement through the adoption of AI and robotic solutions.

- Collaborate with IT and software development teams to define requirements and specifications for upgrading WMS and ERP systems.

3. *Operational Excellence:*

- Monitor and analyze warehouse performance metrics to drive continuous improvement initiatives.

- Optimize inventory management processes to reduce costs and enhance service levels.

4. *Project Management:*

- Oversee the implementation of AI and robotics projects, ensuring they are delivered on time and within budget.

- Conduct feasibility studies and ROI analyses on new technology investments.

5. *Training and Development:*

- Develop training programs for warehouse staff to ensure effective utilization of new technologies and processes.

- Mentor and lead a team of warehouse supervisors and staff, fostering a culture of innovation and excellence.

6. *Collaboration and Communication:*

- Work closely with suppliers, customers, and other stakeholders to ensure seamless supply chain operations.

- Communicate effectively with senior management regarding project status, challenges, and opportunities.

Minimum of 20 years of experience in warehouse management, logistics, or supply chain operations.

- Proven experience in implementing AI and robotics in warehouse settings.

- Strong understanding of WMS and ERP systems, including development and integration.

- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.

- Exceptional leadership and team management abilities.

- Strong project management skills with experience in leading technology-driven initiatives.

- Excellent communication and interpersonal skills.

Preferred Skills:*

- Knowledge of industry best practices in warehouse operations and supply chain management.

- Experience with data analytics and business intelligence tools.

- Familiarity with automation technologies, such as conveyor systems, automated guided vehicles (AGVs), and robotic picking systems.

This job profile outlines the key responsibilities, qualifications, and expectations for a Senior Warehouse Management Manager who is poised to lead the integration of AI and robotics in warehouse processes, supporting the evolution of the company's ERP systems

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

About the company
Our client is a renowned global reinsurance company.

About the job
You will manage, oversee and enhance business operations particularly in accounts receivables, underwriting, credit control services, and policy administration. Key responsibilities includes:

• Oversee outsourced credit control services, ensuring timely collections and compliance with credit policies.
• Monitor and manage receivables and aged debts, addressing issues and implementing corrective actions as needed.
• Ensure efficient underwriting processes, support policy issuance, and maintain proper documentation for finance procedures.
• Lead efforts to streamline processes and improve accuracy.
• Lead the enhancement and testing of policy administration systems, ensuring seamless integration and system improvements to meet business needs.
• Liaise with Head Office and ensure compliance with regulatory frameworks, including the MAS register.
• Manage regulatory submissions and ensure timely completion.
• Prepare operational updates for the CEO, including performance reports, risk assessments, and progress on key projects.
• Provide strategic insights to support decision-making and continuous improvement.
• Identify and implement improvements to operational processes, ensuring efficiency, accuracy, and alignment with business objectives.

Skills and experience required

• At least 8 years of experience in operations, underwriting, or finance within the insurance or reinsurance industry.
• Proven experience managing outsourced credit control services and overseeing accounts receivables processes.
• Strong background in policy administration systems and system enhancement projects.
• Familiarity with regulatory frameworks, including liaising with regulatory bodies and maintaining compliance.
• Strong leadership and team management abilities.
• Excellent communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Experience in preparing executive-level reports and supporting senior management decision-making.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Key Responsibilities

Administrative Operations:

• Manage office operations, vendor coordination, and procurement processes.
• Handle vendor management systems such as Ariba and GeBIZ, ensuring efficient and compliant operations.
• Develop and implement policies and procedures for improved operational efficiency.

HR Operations:

• Oversee HR functions including recruitment, onboarding, payroll, employee relations, and compliance with Singapore labor laws.
• Create and manage employee-related documentation, including employment contracts, performance appraisals, and termination letters, ensuring compliance with local laws.
• Foster a positive work environment by leading and mentoring the HR and administrative teams.

Finance & Compliance:

• Prepare and manage income tax and GST documentation in compliance with Singapore’s regulatory framework.
• Ensure accurate and timely submission of statutory documents such as CPF contributions, IRAS filings, and MOM-related requirements.
• Provide support in financial audits and maintain accurate records for compliance.

Vendor Management:

• Manage vendor relationships through platforms like Ariba and GeBIZ.
• Ensure timely procurement, payment processing, and compliance with procurement policies.

Requirements

• Education: Master’s Degree in Management or a related discipline.
• Experience: 4–5 years of relevant experience in the construction sector in Singapore.
• Knowledge:Strong understanding of Singapore company laws, employment laws, and financial regulations.
  Experience in vendor management systems like Ariba and GeBIZ.
  Familiarity with income tax and GST documentation in Singapore.
  
• Skills:Excellent communication, organizational, and leadership skills.
  Proficiency in Microsoft Office Suite and HRIS systems.
  Ability to handle multiple priorities in a dynamic environment.
  

JOB SUMMARY :

To manage, lead and oversee all aspects of daily operations for all manufacturing, manufacturing support and administrative functions needed to support shipyard operations. Responsibilities include, project execution including maintaining quality standards, cost effectiveness and time management to ensure projects are on time and within budget.

KEY RESPONSIBILITY :

1. Manage team and provides supervision to supervisors and foremen.

2. Directs activities in areas of safety and personnel, production, scheduling, material handling and quality and ensures compliance with all Safety, Quality, Company and Regulatory directives.

3. Directs and coordinates shipyard operations within company policies and procedures.

4. Responsible for providing the quantity and quality of workers to meet schedule and budget. With assistance of Senior Manager, trains assigned craft supervisors in safety, cost control, job skills, quality and scheduling.

5. Directs all phases of Hydro blasting, spray painting, power tooling, and cleaning work.

6. Creates and prioritizes necessary resources and steps required to accomplish goals on time.

7. Determines plant improvements and repairs along with costs and schedules.

8. Ensures product quality control goals are met and maintained as per the shipyard policies.

REQUIREMENTS :

1. Minimum 12 years’ experience in managerial role or other management level responsibilities in a shipyard environment.

2. In depth knowledge of all business functions associated with shipyard management.

3. Ability to understand and administer Classification guidelines

4. Ability to apply Continuous Improvement strategies across all functions.

5. Considerable knowledge in all areas of shipbuilding and repair, material handling, labour, safety and product related state and federal regulations and practices.

6. Proactive with good problem-solving skills, resourceful and able to work towards deadlines with right sense of urgency

7. Possess good communication and interpersonal skills with outstanding proficiency in English and Tamil.

AgileAsia is a leading provider of corporate training solutions in Singapore, specializing in IT transformation and digital upskilling. We are committed to empowering businesses to succeed in an increasingly complex world by delivering cutting-edge workshops and certifications. Our courses are uniquely practitioner-focused, combining academic insights with real-world experiences drawn from a vibrant community of industry leaders. By aligning our programs with evolving market demands, we equip organizations with the essential tools and skills to navigate transformation and achieve sustainable success.

Position Overview:

The Senior Course Operations Manager is a critical leadership role responsible for managing the operations of all Government Funded courses. This includes ensuring full compliance with Government regulations, policies, and audit requirements. The role requires a highly organized and analytical individual capable of managing high-pressure situations and coordinating with diverse stakeholders to deliver exceptional quality in course operations.

Key Responsibilities:
• Operational Excellence:
o Oversee services related to course submissions, course registration, trainer management, and subsidy claims to ensure seamless operations.
o Develop, implement, and maintain the Operational Manual and Policy Manual, ensuring compliance with audit and regulatory requirements.
o Establish and refine operational procedures to align with stakeholder and audit standards.
• Compliance and Quality:
o Lead preparations for Government Quality Audits, ensuring compliance with standards, coordinating audit activities, and implementing corrective actions.
o Monitor adherence to all Government regulations and policies across all funded courses.
• Stakeholder Management:
o Build and maintain strong relationships with Government funding bodies, regulatory agencies, and other key stakeholders.
o Act as the primary liaison for all audit-related matters and regulatory updates.
• Continuous Improvement:
o Monitor and evaluate operational performance, implementing improvements to enhance service quality and efficiency.

Requirements:
• Experience:
o At least 5 years of experience managing Government funded courses or working within a training provider environment.
o Minimum 3 years of experience with training quality audits such as EduTrust or TPQA.
• Knowledge and Skills:
o Comprehensive understanding of Government funded course claiming systems.
o Proficiency in Training Management Systems (TMS) and Learning Management Systems (LMS).
o Strong knowledge of compliance and audit standards for funded courses.
• Certifications:
o ACTA/ACLP certification is required.
o DACE/DDDLP certification is preferred.
• Interpersonal Skills:
o Excellent communication and collaboration skills to interact effectively with diverse stakeholders.
o Team-oriented mindset with a strong ability to foster a collaborative environment.
• Personal Attributes:
o Highly organized, with strong analytical and problem-solving capabilities.
o Professional, ethical, and able to handle confidential information with discretion.

Why Join Us?

At AgileAsia, you’ll be part of a dynamic and innovative team dedicated to delivering impactful learning experiences. This role offers an opportunity to lead critical operations, contribute to organizational growth, and collaborate with a community committed to excellence in education and training.

The QSR (Quick Service Restaurant) Operations Manager is responsible for overseeing the day-to-day operations of multiple restaurant locations, ensuring the efficient, profitable, and smooth running of the business. This role requires leadership in driving operational excellence, customer satisfaction, and meeting financial targets, while also maintaining a focus on team development, quality control, and compliance with company policies and industry regulations.

Key Responsibilities:

1. Operational Oversight:Oversee the daily operations of multiple QSR locations, ensuring high standards of service, quality, and cleanliness.
   Implement and enforce operational processes and procedures to optimize efficiency and consistency across all locations.
   Monitor and maintain operational controls, including food quality, inventory, cash handling, and equipment maintenance.
   Address any operational issues promptly to minimize disruptions and ensure customer satisfaction.
   
2. Team Leadership & Development:Lead, mentor, and support restaurant managers and staff, fostering a positive and productive work environment.
   Provide training and development opportunities to ensure employees are equipped to meet company standards and career growth objectives.
   Conduct performance reviews and provide constructive feedback to ensure high levels of employee engagement and retention.
   
3. Customer Experience:Monitor customer satisfaction and implement strategies to improve the overall guest experience.
   Ensure that all service standards are met, including speed of service, quality of food, and cleanliness of the restaurant.
   Address customer complaints or concerns promptly and professionally, turning challenges into opportunities for improvement.
   
4. Financial Management:Achieve operational financial targets, including sales, costs, and profitability, by monitoring budgets and financial performance.
   Oversee inventory management to minimize waste and optimize food cost control.
   Monitor labor costs and scheduling to ensure staffing levels are appropriate and efficient.
   Review and analyze financial reports and make data-driven decisions to improve restaurant performance.
   
5. Compliance & Safety:Ensure compliance with all health, safety, and food safety regulations, as well as company policies and procedures.
   Perform regular audits and inspections of restaurant operations to identify areas for improvement.
   Ensure all employees are trained in health and safety protocols, including proper food handling and sanitation procedures.
   
6. Marketing & Promotions:Collaborate with the marketing team to plan and execute local promotions and initiatives that drive traffic and sales.
   Ensure that new products, services, or menu changes are introduced effectively across locations.
   Monitor competition and market trends to recommend opportunities for innovation or improvement.
   
7. Reporting & Administration:Provide regular updates to senior management on performance metrics, including sales, labor, customer satisfaction, and employee performance.
   Assist in the recruitment process and ensure proper staffing levels in all locations.
   Maintain accurate records of operational activities, employee performance, inventory, and financial reports.
   

Qualifications:

• Proven experience as an Operations Manager or in a similar role within the QSR or hospitality industry.
• Strong leadership skills with the ability to manage and motivate a team.
• In-depth knowledge of QSR operations, food safety regulations, and financial controls.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work under pressure and adapt to fast-paced environments.
• Strong analytical skills with the ability to interpret financial data and performance metrics.
• Proficiency in restaurant management software, POS systems, and Microsoft Office Suite.
• A degree or certification in Hospitality Management, Business Administration, or a related field is a plus.

Work Environment:

• This position may require occasional travel between restaurant locations.
• Flexible hours are required, including evenings, weekends, and holidays, depending on the operational needs of the restaurants.

As a Manager, Product Operations you will play a pivotal role in bridging the gap between our customers, commercial and product teams. You will directly contribute to the direction of Airwallex’s product strategy, proposition and operational functions that will scale our Product organization. This role can be based in our Singapore, Hong Kong, Me offices.

What you will do:

• Drive product-market fit across Airwallex’s entire product suite globally by working closely across product, sales, marketing and strategy teams
• Taking a hands-on approach, build a deep understanding of our customers, market, competitors with commercial and product feedback loops to shape an effective product and commercial strategy
• Build out the operational processes necessary for the wider product organization and cross-functional teams to execute on our strategy at quality, speed and scale through our intense global expansion and growth phase
• Deliver thoroughly researched key recommendations and well-structured updates to senior stakeholders including the CEO, SVP of Product, and wider product and commercial leaders

What you will bring:

• 6+ years of experience in Product, Strategy and/or Operations
• 4+ years experience with top-tier strategy/management consulting firms
• Experience conceptualizing and executing on go-to-market strategies
• Bachelor’s degree or higher, with demonstrated academic achievement
• Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem
• Track record of collaborating across teams – You can effectively partner with sales, operations, design, marketing, product and data analytics
• Strong written and spoken communication skills - you’re able to articulate complex concepts in a simple way
• Strong analytical and first principles-led problem solving skills
• Technology, financial services and experience in a hyper-growth environment is good to have

Job Description:

• Approving rosters to ensure sufficient manpower is scheduled on each shift.
• Ensure all supervisor coaching are done.
• Proper maintenance checks for Reception counters and procedure rooms daily.
• Handling of performance appraisals for department.
• Management of the department’s controllable expenses to achieve or exceed budgeted goals monthly.
• Responsible for supporting / facilitating day-to-day operations of various clinics

Requirement:

• Candidate must possess at least a Degree, in any field.
• At least 2 years (s) of working experience in the related field is required for this position.
• Preferably with experience in Healthcare Sector

To submit your application, please apply online or [email protected] call +(65) 65135191 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

· Achieve the Digital Business targets for both connectivity and revenue.

· Support the development of the Portfolio, New Installation, Modernisation, Repairs Sales, and Fulfilment Teams to strengthen their knowledge and capabilities of Digital services / products.

· Prepare and maintain a sales opportunity and forecast database for monthly reporting purposes.

· Liaise with Schindler Supply Chain and Group IoEE Technical to ensure inventories and sales targets are aligned.

· Active involvement with Internet of Elevator and Escalator (IoEE) communications and networking to ensure SLS is up to date with latest developments with products and solutions.

· Develop a series of real-life case studies of digital services and solutions to support the sales organisation.

· Arrange for customer presentations and demonstrations of digital services.

· Prepare quotations to support the respective Business Unit Sales teams.

· Identify & Share Schindler Best Demonstrated Practices worldwide.

· Engage and maintain strong relationships with Internal and External stakeholders to foster the acceleration and growth of digital business (especially connectivity)

· Identify new opportunities for growth with digital Services and work with Schindler JSG and Group

· Follow up with customers post purchase of digital services and solutions to ensure they are familiar with the tool and fully utilise.

· Manage Technical Operations Centre including

-Schindler callback centre for Schindler Singapore (SLS)

-JSG EI initiatives assignment

-SLS strategic EI initiatives implementation

-EI business KPI reporting and follow up

-Key account management initiatives

-Other EI business opportunity development and assignment

Job Scope: Training Operations Manager

As a Training Operations Manager, you will oversee the successful delivery of life skills training programmes in primary and secondary schools in Singapore. You will manage operations in three core areas: curriculum curation and development, manpower development and logistics management.

Key Responsibilities

1. Curriculum Curation and Development

• Craft, Curate and Develop Curriculum:
• Ensure all training materials are up-to-date and aligns with MOE (Ministry of Education) standards and collaboration with the curriculum development team.
• Design and customize life skills training modules and materials to meet the specific needs of primary and secondary school students.
• Oversee the processing of curriculum accreditation and certification with relevant organizations.
• Oversee the distribution of training materials to trainers in a timely and organized manner.
• Vetting and Quality Assurance:
• Review existing training programmes and materials to ensure quality, relevance and consistency.
• Gather feedback from stakeholders and incorporate improvements into the curriculum.
• Research and Development:
• Maintain a comprehensive database of training resources, lesson plans and guides for trainers.
• Work closely with the curriculum development team to ensure that updates are made based on feedback and the latest industry trends.
• Attend upgrading external courses/events to keep our resources abreast to new developments.

2. Manpower Development

• Recruitment and Management:
• Collaborate with the HR team to recruit skilled and experienced freelance trainers with expertise in delivering life skills training.
• Training and Development:
• Facilitate communication between the curriculum development team and trainers, ensuring the curriculum is effectively designed delivered and any feedback for improvement is promptly addressed.
• Conduct regular training sessions to familiarize freelance trainers with curriculum objectives, delivery methods, and project expectations.
• Assist in the integration of updates or changes into the current training modules.
• Host detailed briefing sessions for trainers before the deployment of each project.
• Onboarding of new updates and upgrades to training resources to both teams.
• Performance Monitoring:
• Oversee and evaluate trainer performance during and after project implementation, providing constructive feedback for improvement.
• Track and evaluate trainer performance, providing feedback and areas of improvement.
• Coordinate with the Head of Training to address any challenges faced by trainers or to enhance training methodologies.
• Design and recommend training programmes for trainer’s and internal team’s development.
• Prepare reports detailing training activities, trainer evaluations, and any issues or recommendations.
• Recommend new programmes to be developed based on the needs of our audience.
• Collect feedback from trainers regarding the curriculum, training resources, and logistics.
• Recommend and organize ongoing professional development sessions for trainers and curriculum development team.

3. Logistics Management

• Project Planning:
• Develop detailed logistical plans for training delivery, considering the scope, timeline, and resource needs of each school project.
• Liaise with schools to confirm logistical requirements and timelines.
• Resource Sourcing:
• Source and procure training materials, equipment, and other necessary resources within budget and project timelines.
• Manage inventory of reusable materials and ensure proper storage and replenishment.
• On-Site Coordination:
• Ensure timely delivery of all materials and resources to training locations.
• Troubleshoot and resolve logistical challenges during project execution.

Key Skills and Qualifications

• A minimum of 5 years of training experience with MOE Primary and Secondary school.
• Proven experience in curriculum development, manpower coordination, and logistics management.
• Strong organizational and leadership skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills for working with trainers, schools, and stakeholders.
• Familiarity with the education landscape in Singapore, particularly primary and secondary schools.
• Resourceful, proactive, and solutions-oriented mindset.

Funeral Operations Manager

(1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic S$ 4,500 - 5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

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Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training

Requirements:

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license