The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our bunkering operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of deliveries, and inventory.

Bunkering Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Address any issues that may arise and mediating the situation

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to bunkering operations.
• Liaising with internal and external stakeholders to reach mutually agreeable solutions.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our bunkering services.

Duty:

• Rotational 24-hour duty, primarily being on standby
• Responsible for providing support and addressing urgent issues.

What we are looking for:

• Preferably Diploma in Maritime Studies, or a related field.
• Preferably 2+ years of experience in bunkering operations or a similar role.
• Fresh graduates are welcome to apply and will be provided on the job training
• Effective communicator with strong English writing and speaking skills
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experienced in conflict resolution and customer relationship management.

Benefits

• Incentive scheme 4%, 8%, 12% monthly based on sales target (after confirmation)

Responsibilities

• Assist in ordering, receiving, unloading, storage, and rotation of merchandise and building of displays at our fish market
• Assist in merchandising, labor, and other operational processes at our fish market to company standards
• Assist in cleaning and processing incoming seafood and food shipments
• Comfortable and adept in handling seafood and machinery
• Sanitize and clean all cutting area and equipment after fish processing work
• Inspect products for quality control
• Able to carry heavy load
• Able to assist with other ad-hoc duties assigned
• Experience working in food production or in an industrial kitchen
• Knowledge of quality assurance practices

Qualifications

• Singaporeans and PRs only
• Has at least 1 years of relevant working experience in F&B establishments of a similar niche
• Understanding of basic food hygiene practices.
• A team player with good and effective communication and interpersonal skills.
• Adaptability to change and willingness to embrace new ideas and processes.
• Ability to work unsupervised and deliver quality work.

1. Creating a project schedule, with milestones, due dates and estimates for those materials that are required and other resources, such as team members, which will then be submitted to management for approval.
2. Helping with the documentation of each phase of the project, as well as making summary reports that will be presented to the organization’s management team.
3. Working with team members in the field or on site who have project issues.
4. Keep up the morale of team members and build relationships with them to develop a strong working unit and supporting their impact on the success of a project.
5. Work autonomously, making decisions without too much managerial oversight.
6. Know the concepts related to the management of a project.
7. Knowledge of project management tools, especially cloud-based software.
8. Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.
9. shall be competent with all necessary of MOM & WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.
10. Must possess high proficiency in MS Excel, Power-point and Project Management for preparing of presentation slides for projects updates and maintaining of proper work progress record.
11. PUB & LTA Projects working experieces is added advantage.

We are WELIVE NETWORK, a MCN (multi channel network) that focuses on helping brands do live-selling and content creation. We managed multiple channels and content creators to help brands reach their sales goals on tiktok.

Position Overview:

We are looking for a motivated, detailed orientated Operations Intern to join our team. In this role, you will support various departments within our organization and gain valuable insights into the operations of a fast-paced live selling environment.

Key Responsibilities:

1.Live Selling Support: Assist in backend operations for live selling

2.Customer Liaison: Communicate with customers on TikTok Shop, serving as a customer service assistant to address inquiries and provide support.

3.Scheduling Assistance: Help coordinate and schedule livestreamers,

4.Daily Operations: Carry out various day-to-day tasks to support the smooth functioning of the company, as needed.

5.Business Meetings Exposure: Shadow co-founders during business meetings, gaining insight into the strategic decision-making process.

6.Product Selection Assistance: Collaborate with the team in the evaluation and selection of products for live selling.

7.Administrative Support: Assist with administrative tasks such as editing presentations, creating content for social media posts, and other related duties.

Qualifications:

Currently pursuing or recently graduated with a diploma in Business, Marketing, Communications, or a related field.

Strong organizational and time management skills with attention to detail.

Excellent verbal and written communication skills.

Proficiency in social media platforms, particularly TikTok.

A team player with a proactive attitude and willingness to learn.

Previous experience in customer service or any operational role is a plus.

What We Offer:

Hands-on experience in the dynamic world of live selling and e-commerce.

Opportunity to work closely with the management and gain mentorship from experienced professionals.

A collaborative work environment that encourages creativity and innovation.

Potential for future opportunities within the company.

Duties

1. Provide administrative support to Operation Department

2. Responsible in maintaining project data in an organised manner

3. Assist in renewal of company certificates example ISO

4. Collate information and prepare project reports and document (such as progress report, work completion report, etc.) in PowerPoint, Word, Excel format for submission

5. Consolidate internal project purchase for monthly procurement

6. Liaise with suppliers to procure items at competitive pricing

7. Assist in planning and updating project schedule

8. Perform related project duties as required

9. Work collaboratively with the rest of the team

10. Assist in preparing tender documents

Requirements

· Possess minimum O’ Level, ITE certificate

· Diploma in Landscape related course or Certified Practising Horticulturist will be an advantage

· Proficient in Microsoft Office, PowerPoint, Excel, Word, Outlook

· Good communication and interpersonal skill

· Attention to detail

· Good organizational and multi-tasking skills

· Fresh graduates are welcome

· Supervises and guide the cleaners assigned to an area.

· Follows-up with work instructions given by the Executive related to the cleanliness of an area.

· Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

· Supervises daily and monthly planned periodic works allocated to an area.

· Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

· To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

· Carry out regular inspections to the building and its facilities to maintain a high service delivery level

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

· Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

· Implement and recommend operation plans to improve work processes and service quality

· Must need to work on Weekends and public holidays

· Develop new accounts and source new business opportunities

· Project Management

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

Loading and Unloading of baggage and Cargo

Pallet build up, Pallet Shrink wrapping

Writing of daily summary operations report

Corresponding to clients' on thier requirements via email

Using of Scanners to scan baggage and cargo

Supervising service crew

Able to work independantly

Able to spot and rectify discrepancies immediately

Have a valid Airfield Driving Permit.

Able to work 8hours shift (1000-1800) ( 1800-0200) (0200-1000)

Responsibilities

• Monitoring of ground operation
• Incident reporting and furnishing of detailed reports
• Operating of tractor to transport baggage and cargo
• Given tasks must be completed within the stipulated time frame
• Inspecting of baggage and cargo to enusre no damages
• Assisting in loading and unloading of baggage and cargo

Requirements

• Must be physically fit
• Able to work outdoor for extended period of time
• Must posses Singapore class 3 license
• Must pass Airport Driving Test
• Must be able to pass all other required training
• Able to work rotating shifts
• Must be able to work under time-critical pressure
• Able to work as a team as well as independently

Benefits

• Performance incentives
• Meal allowance
• Transport allowance
• Career progression

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Responsibilities

• Supervise daily production operations
• Organise materials and supplies for daily operations
• Forecast production requirements

Requirements

• O Levels or equivalent
• Experience in food production and handling
• 2 years relevant experience
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Responsibilities:

• Coordinate logistics, including scheduling, room bookings, and security arrangements.
• Provide timely updates to participants on class schedules, venues, and any changes.
• Prepare and distribute course materials, reports, attendance lists, and survey links.
• Administer and compile end-of-course results.
• Serve as the point of contact for trainers, vendors, and participants to ensure smooth course operations.
• Update relevant authorities on upcoming courses and attendance records.
• Manage invoicing and payments for trainers and vendors promptly.
• Maintain proper e-filing for audit purposes and handle ad-hoc projects as required.

Requirements:

• Diploma or degree holders. Entry-level candidates are welcome.
• Adaptable, flexible, and able to analyze post-course survey data effectively.
• Proficient in written and verbal communication with strong interpersonal skills.
• Meticulous with an eye for detail.
• Capable of working independently and collaboratively in a team.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Operations Executive for a Glass Processing Company

Job Description & Requirements

• Assist and take charge of daily operational work, which can includes administrative, supply chain and production duties
• Following up with client's sales enquiries and following up on leads
• Handling of projects from start to end
• Liase with production team on orders and supply chain management
• Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines
• Forecast, plan and deploy manpower duties and schedules to meet the production requirements
• Support and track submission of reports, quotations, orders, fulfilment

Job Description:

• Manage a portfolio of projects at various sites, by coordinating directing and monitoring landscaping operations
• Oversee and manage employees at the sites
• Effective management of site supervisors to ensure delivery of operations at all sites
• Regular visits to company’s landscaping sites to monitor standards of landscape and service quality
• Understand and build long term relationships with employees and clients
• Provide training to new staff in relation to their job scope, responsibilities and standards
• Execute policies and implement quality measures at your project sites
• Manage operations and periodic work for projects with the support of the Operations Supervisor and Float team
• Able to train, motivate and encourage employees deployed at sites
• Manage supplies ordering for your projects
• Plan, draw and deliver daily, periodic schedules, roasters, deployment charts.
• Suggest innovative ideas for performance improvement and quality services
• Prepare ad-hoc quotations for your projects

Skills Required:

• Landscape Experience, & Passion for Landscape / Greenery
• Experience in People Management
• Independent
• Problem-solver
• Well organized
• Smart Planner
• Excellent time management
• Passionate and self-motivated

Requirements:

• 2 Years Experience in similar role
• Class 3 driving license
• Qualification: Minimum Diploma. Experienced candidates will be considered.
• Qualification Landscape Related: Diploma/Degree in Landscape Architecture/Design or Certified Practicing Horticulturist / Arborist
• Computer literate

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

Primary Responsibilities

• Assist the Assistant Manager, Operations in running and overseeing the smooth running of day-to-day operations.

• Lead the team to achieve the department's KPI goals.

• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements.

• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

• Ensure timely processing of all inbound and outbound activities.

• Ensures the highest degree of efficiency is maintained at all times.

• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

• Provide on-the-job training to warehouse staff.

• Perform inventory reconciliation on stock discrepancy.

• Update WMS on stocks return and follow-up system updates of closeout items.

• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

• Highlight to Operations Manager for any irregularity in the warehouse.

• Ensure warehouse operations safety and security.

• Assist the Operations Manager in implementation of work improvement projects.

• Communicates with customer on operations and service issues.

• Other duties as assigned by Operations Manager.

Position-specific Responsibilities

• Required to work on bonded license operation.

Qualification Summary

Experience:

This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in supervisory position.

Education:

'O' levels or Diploma in Logistics, Engineering or Business Administration

Skills:

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.

• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports.

• Good to have experience in Tradenet, DG handling, Lean system & ISO.

• Good understanding Customer requirements for each account

• Proficient in MS Word, Excel, Powerpoint, Outlook etc

• Good leadership skills

• Able to use systematic approach in decision-making.

• Exhibit good judgment and understanding of issues.

An operations specialist is responsible for the accurate and timely fulfillment of orders. This role may also involve other tasks such as inventory management, customer service, and e-commerce sales:

• Order fulfillment: Pick, pack, and prepare items for delivery
• Procurement: Identify, source, and evaluate suppliers to ensure quality, cost-effectiveness, and timely delivery of goods and services
• Inventory management: Use Shopify & Excel to update inventory levels, replenish stock, and ensure adequate inventory
• Inventory control: Conduct regular inventory audits and reconcile discrepancies to maintain data accuracy.
• Customer service: Handle customer inquiries via whatapps & email and provide excellent service
• E-commerce sales: Set up and manage e-commerce sales and promotions, and update product descriptions and images

Other responsibilities may include: Processing returns, Scheduling deliveries, Managing payments, and Receiving and restocking items.

Some requirements for this role may include:

• At least two years of related experience
• Strong experience with e-commerce marketplaces
• Attention to detail and good follow-up skills

Requirements:

- Passionate about giving back and working with seniors and differently-abled crafters

- Strong excel knowledge & passion to go above and beyond.

- Strong knowledge of supply chain principles, inventory management, and vendor management.

- Proficiency in software (such as Quickbooks, Shopify) and Microsoft Office (Excel, Word, PowerPoint).

- Excellent negotiation, analytical, and problem-solving skills.

- Strong communication and interpersonal skills to collaborate effectively with suppliers and internal teams.

- Collaborate effectively with cross-functional teams to achieve key deliverables, fostering mutual support and team success.

Suitable For:

- Mothers

- Retirees

- Candidates recovering from burnout

_________________

Others:

• Lunch provided, working hours from 10 am to 6 pm, Monday to Friday

• Walking distance from Dover MRT station

• Salary: $1,800 to $2,000

Job description for Operations Executive

We are a growing facility management company in Singapore looking to hire an Operations Executive. As we grow, we are glad to nurture our team and provide career advancement. Do join us as we offer a great environment for personal development and constructive feedback and support within the team. As an Operations Executive, you will be working closely with a team of Supervisors and Cleaning Specialists to deliver cleaning services to the clients.

Responsibilities

• Work with Operations Executive to ensure smooth running of Operations.
• Resolve issues raised by the Customer Service and Billing team.
• Conducts necessary checks and follow up with the ground staff, Supervisors, within the team to ensure the operational processes are being done properly within the stipulated time.
• Work with the Sales team to provide necessary input and details for the tendering of projects and quotations.
• Handle onboarding and hiring of the team under your management.
• Work with Operations Team to improve processes, optimize the schedule and increase efficiency of the given tasks to grow the business and profits of the company.
• Support Operational needs within the team and complete ad-hoc tasks assigned.
• To conduct site visits and handle quotations and tendering of jobs.
• Manage inventory lists & equipment to ensure the requirements of clients are being fulfilled.
• Manage Supervisors and ground staffs to complete ad-hoc tasks assigned.

Requirements

• Candidates must possess at least a Degree in any field.
• 1 - 2 years of working experience is preferred.
• Good interpersonal skills.
• Not required but bonus if able to speak Mandarin as to liaise with Mandarin speaking workers.
• Full-Time position. Ability to start immediately is preferred.
• Working Hour(s) in Office: 9am - 6.30pm, Monday to Friday
• Contactable out of working hours and standby to resolve urgent issues.
• Based in Singapore

Benefits

• 13 month salary
• Yearly performance bonus
• 15 days annual leave
• Medical entitlement

The role:

- Provide daily costume styling and recommendations to clients

- Answering phone calls and greeting customers

- Use our system to process orders and add our latest costumes to the collection

- Conduct inspections/ repairs of costumes and items to prepare for booking

- Altering, mending, and sewing costumes (we can teach!)

Good to have:

- Basic sewing skills

- Willingness to learn new things

- Multilingual

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

PRIMARY RESPONSIBILITIES

- Maintain effective control at the entrances, exits and property boundaries

- Check and verify all vehicles and person entering and exiting the premise.

- Issue visitor/contractor passes for clearance approval.

- To ensure that residents follow the program schedule and to monitor the movement of the residents in the centre.

- To supervise and check that all residents are fully carrying out the tasks assigned to them.

- To perform administrative duties in keeping proper records and filings. (Eg. New emplacements, EDR, medical memo, etc…)

- Patrol the center regularly and check on the muster list.

- To assist the counsellors in getting the respective residents.

- Assist in Setting up of rooms for meetings and regular programs.

- To do checks on residents, making sure that there are no contrabands.

- Any other duties as and when deem necessary.

Job Responsibilities:

• Work closely with supervisors and administrative staff for overall direction, coordination, and evaluation of sites.
• Plan and develop work schedules for employees in multiple sites.
• Maintain inventory, supplies, and equipment.
• Lead in-house training for staff.
• Conduct meetings to maintain consistency, and effective communication amongst staff.
• Prepare particle count certifications.
• Other duties as assigned by the Management.

Requirements:

• Valid Class 3 Driving Licence is mandatory.
• Fluent in English.
• Good communication, time management, and organisational skills.
• Able to work independently and as a team.
• Able to supervise staff.
• Honest, responsible, and reliable.

Work location: Kaki Bukit

Working hours: 5 days work week

Credit Bureau Singapore is looking for a Operations Executive to support our Member Clients (Banking & Financial Institutions)

Responsibilities:

You will be the primary interface between Credit Bureau Singapore and its Member Clients (Banking & Financial Institutions) and tasked with managing a portfolio of these Client's service fulfilment and related support.

• Conduct audit checks on Approved Members of Credit Bureau Singapore Pte Ltd.
• Process offline reports and ensure timely submission of deliverables
• Handle Members’ queries through different modes of communication channels
• Provide support to Members and work closely with internal functional teams to assist with troubleshooting in the event of any technical queries or assistance
• Any other ad-hoc duties required.

Requirements:

• NITEC or Diploma holders.
• 1 to 2 years of customer support work experience preferred.
• Basic knowledge of Microsoft office and IT skills are preferred.
• Candidate must be diligent and have a keen eye for details.
• Possess good conceptualization and analytical skills.
• Able to work independently and effectively under pressure.
• Demonstrate good time management, professional interpersonal and communication skills.
• Candidates who can commence work immediately would be considered favorably

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

• Able to work on Weekends and public holidays

• Supervises and guide the cleaners assigned to an area.

• Follows-up with work instructions given by the Executive related to the cleanliness of an area.

• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

• Supervises daily and monthly planned periodic works allocated to an area.

• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

• Carry out regular inspections to the building and its facilities to maintain a high service delivery level

• Planning of work schedules and deployment of manpower

• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

• To train new/existing employees and recommend disciplinary actions where applicable.

• To handle all customers’ feedback

• To ensure good safety practices in the course of work.

• Provide a high standard of hygiene and cleanliness within the assigned area

• Manage work execution and performance of junior staff.

• Provide adequate training and coach staff to meet the required contractual standards.

• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

• Implement and recommend operation plans to improve work processes and service quality for the organization