Our Client

The Talent People is representing our client, a premier hospitality destination in Singapore, tailored to meet the needs of business professionals and corporate clients. Strategically located in the heart of the city, the hotel offers a perfect blend of modern sophistication and operational efficiency. Renowned for its exceptional service and state-of-the-art facilities, our Client is the preferred partner for corporate events, business stays, and seamless hospitality solutions

About The Role

As the Director / Head of Operations, you will oversee the seamless daily operations of our client's hospitality and healthcare facilities. Reporting directly to the General Manager, this pivotal role requires a leader with a unique blend of 5-star hotel management expertise and experience in acute healthcare environments. The ideal candidate will be an adaptable, dynamic professional who can excel in a fast-paced and diverse operational setting.

Key Responsibilities:

• Operational Leadership: Direct and oversee operations across hospitality and healthcare facilities, ensuring exceptional service delivery and operational efficiency.
• Team Development: Mentor and lead department heads, fostering a collaborative and high-performing work culture.
• Guest and Patient Experience: Drive strategies to enhance customer satisfaction in both hotel and healthcare environments, addressing feedback promptly and effectively.
• Compliance and Standards: Ensure adherence to hospitality and healthcare regulations, as well as internal quality standards.
• Strategic Execution: Work closely with the GM to align operational strategies with organizational goals, focusing on innovation and adaptability.
• Financial Management: Oversee budgets, control costs, and optimize resources to achieve financial objectives.

Experience Required:

• Minimum of 8-10 years in Hotel and Healthcare Operations Management, preferable with 3 years experience in a leadership role within a luxury or upscale hotel.
• Experience in acute hospital operations or healthcare service management is highly desireable
• Proven ability to lead and motivate diverse teams, with a focus on employee development and engagement.
• Deep commitment to delivering exceptional guest experiences, with a proactive approach to service improvement.
• Strong understanding of financial management, including budgeting, forecasting, and cost control.
• Excellent analytical and decision-making abilities with a track record of effectively resolving operational challenges.
• Superior interpersonal and communication skills, capable of engaging effectively with guests, staff and other stakeholders.
• Familiarity with Hotel and/or Healthcare Software systems.

Education/Qualification

• Bachelor’s degree in Hospitality Management, Business and/or Healthcare Administration, or a related field.
• Relevant certifications or advanced training in Hospitality and/or Healthcare management is advantageous.

Why This Role?

This is a unique opportunity to merge expertise in luxury hospitality and acute healthcare into a transformative leadership role. If you are an adaptable professional with a dynamic outlook, we invite you to shape the future of operations with our Client.

Candidates can also apply at https://www.linkedin.com/jobs/view/4103106792

The Talent People (24C2589)

Identify the potential problems and research on the solutions

Plan with project team and engineers on operations

Plan and discuss with various departments site research

Prepare site PV system operation critical event.

Follow up on the plan and execution for project and logistics / Managing projects, supply orders, paperwork, and staff schedules

Analyst and Prepare site operation schedule - preventive, corrective, and predictive maintenance

Ensuring that safety procedures are followed at all times

Fresh Degree Grad Welcome

Job Description

• Assist with administration within the Business Development Team.
• Support the EV Team on day to day operation and administrative duties.
• Analyse and report on datas collected from various departments.
• Communicate with various stakeholders to ensure smooth operations for Business Development Team and EV Team.
• Point of contact in Singapore when the Team is overseas.
• Assist and sorting daily attendance and send out attendance report weekly.
• Assist in organizing business travel & accommodation (eg., Application of VISA, booking and schedule flight and hotel etc.).
• Other ad-hoc assignments as assigned.

Requirements

• Minimum with Bachelors Degree in Business or any related field.
• Singaporeans are preferred.
• At least 1 year of experiences with Project Coordination, Preperation of Tender Documents, Liaising with various stakeholders, and Internal Performance Analysis.
• Proficient in the use of Microsoft Office (i.e. Excel, Words, Powerpoint & Outlook).
• Report generation with a good eye for details to ensure report accuracies.
• Meticulous sense of responsibilities and good working attitude & follow-up skills.
• Good interpersonal skills and being able to work in a fast-paced environment.
• Enjoy working with all levels of employees.
• Process good communication and written skills.

Responsibilities:

• Managing and overseeing three sites with a workforce ranging from150 to 180 employees.
• Provide strategic leadership and directions to manage daily warehouse operations.
• Enforce process compliance and ensure operations meet and achieve customer’s expectations and KPIs.
• Accountable for the P&L performance for the responsible programs in scope, managing expenditures within defined budgets.
• Defining operational requirements and implementing new strategies, technologies, and initiatives to enhance overall performance.
• Continuously engage customers on commercial, operational scope of work and contract renewals.
• Enforce security and work safety measures and controls in the warehouse.
• Monitoring departmental budgetary control and resource allocation for optimal utilization.
• Continuously seeking improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.
• Establish and cultivate a good team culture of best practice sharing within the program to motivate staff to voice their opinions.
• Plan and provide on-the-job training to individual staff to improve work performance and productivity.
• Ensure stock inventory accuracy and records are kept up to date.
• Maintaining the upkeep of storage and office areas.
• Holding accountability for quality PPM.
• Driving and delivering yearly CIP commitments.
• Handling any other business-related matters as required.

Requirements:

• Minimum Diploma / Degree in Logistics / Supply Chain Management industry or related discipline
• Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations.
• Experience in warehouse management & manpower management skills.
• Ability to multi-task in a fast paced environments
• Ability to motivate & manage a dynamic service-oriented organization.
• Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

You will be working with product team that seeks to design and develop software applications that help government agencies to better serve the needs of the people . To that end, we employ an agile approach towards development, and work towards adopting the best practices and tools used in the top technology companies and organisations. We are looking for a Technical Support Engineer who will be part of the main development team to provide L1 and L2 and L3-code level changes support to an internal product.The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process, and service records.

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance, and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.

• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary.

• Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements. • Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.

• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

EXPERIENCE AND SKILLS NEEDED :

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as an Operations Engineer or similar role in an IT setting.

• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous

• Implement security and access control measures to control privileged access to test and production environment.

• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.

• Identify and implement process automation to minimum downtime and human errors. Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices. • Able to work collaboratively with a high performance team and influence with positive energy.

• Resourceful and able to work out solutions with innovative thinking and new tech.

• Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

• Excellent problem-solving skills.

• Strong communication skills, with the ability to communicate complex technical issues to non-technical teams.

about the company
our client is a renowned manufacturer specialising in commercial vehicles, engines and transportation solutions. We're looking for an Operations Excellence (Asst. Manager). Reporting to the General Manager, this incumbent will be involved in cross department and regional projects in business planning.

about the job

• propose and drive improvement projects in business operations
• oversee all KPI, goal setting, tasks and projects within Supply Chain department
• preparation of weekly and monthly targets
• preparation of business branding presentations
• consolidation and extraction of relevant data through SAP/Tableau
• travel to counterparts in Malaysia to understand ground operations

skills and experience required

• min. 3 years of experience in business/operations excellence planning
• proficiency in SAP (SD or MM module)
• strong coordination and stakeholder management skills
• willing to travel to Malaysia (1-2 times a year)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Network Operations

1. Manages the set-up and coordination of TV transmission traffic in real time.

2. Acts as the first level support, and point of contact, for equipment, and the broadcast network.

3. Fully responsible for operating Eurovision's satellite, fibre and IP network.

4. Oversees the quality of transmission signals and reports to the Senior Network Operations Engineer.

5. Detect and correct any anomalies or faults in transmissions.

6. Allocates resources and services to customer on a short notice basis.

7. Reports faults/modifications on equipment in the Eurovision Control room, or at any important technical point across the network.

8. Takes the temporary measures required in order to ensure the continuity of service.

9. Ensure customer satisfaction, and have the appropriate behaviour in all situation.

10. Assures a consistent and high quality of service, through monitoring, and ensuring service integrity.

11. Enters real transmission times used for invoicing services.

12. Is responsible for capturing incident logs in the relevant operating system in order to follow up internally with support teams, and externally for customer reporting.

13. On night shifts maintains full responsibility for network traffic and can take all necessary measures to ensure continuity in the network.

Special Projects

1. Can participate in event projects to provide technical guidance, and engineering solutions.

2. Can be required to take part in outside missions; as a technical coordinator, engineer, and engineer in charge.

3. Upon Manager request other tasks can be added.

Working Conditions

1. Shift work from 0630 – 1430 and 1400 – 2200 hrs GMT+8.

2. Will be expected to work independently most of the time.

3. Will have to support head office, regional and international bureaus.

Suitably qualified candidates are invited to submit your detailed resume indicating qualifications, working experience, current and expected remuneration package, available commencement date, and contact number.

All applications will be treated in strictest confidence and only shortlisted candidates will be notified.

By expressing an interest in joining us, you agree that personal data you submit to us may be collected, used and disclosed by the Company and our service providers and agents for the purpose of processing your job application, including evaluation of your suitability, background screening, contacting you regarding your job application, and notifying you of future career opportunities. You warrant that where you have disclosed personal data of individuals (e.g. next-of-kin, friends or referees) to us and our service providers and agents in connection with your job application, you have obtained the prior consent of such third parties for us and our service providers and agents to collect, use and disclose for the above purposes, in accordance with any applicable laws, regulations and/or guidelines. You also acknowledge that in the course of the collection, use and disclosure described above, relevant personal data may be transferred outside of Singapore.

About

Are you passionate about ensuring smooth and efficient operations within a dynamic organizational environment? Do you excel in administrative tasks, thrive on building strong relationships, and possess a keen eye for detail? If so, we have an exciting opportunity for you!

Job Responsibility

• Perform necessary administrative tasks and provide daily operational support to assigned operating unit(s)/area(s), services, or programs.
• Develop and nurture relationships with partners, both internal and external, to enhance operational efficiency.
• Track and monitor relevant datasets, responding promptly to changes in data.
• Prepare and analyze data for reports and assist in drafting various documents as required.
• Ensure compliance with all service and operations standards and requirements.
• Oversee the maintenance and contribute to the development of tracking and monitoring systems within the department.
• Identify opportunities for enhancing service quality and make recommendations accordingly.
• Assist in planning and implementing changes aimed at improving service levels and raising quality standards.
• Participate in planning, implementing, and managing quality improvement projects at both Hospital-wide and Departmental levels.
• Provide active support for staff training and development initiatives.
• Act as a change agent to promote a mindset change for Hospital-wide/Departmental level initiatives, fostering a culture of collegiality and effective teamwork.

Job Requirement

• Degree in any relevant discipline
• Training will be provided to candidates with no prior experience
• Excellent interpersonal and communication skills.
• People-oriented with a focus on outcomes; ability to work well in a team and multitask effectively.
• Proficiency in MS Office applications.
• Familiarity with budgeting, corporate administration, and healthcare administration concepts is advantageous.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret that only short-listed applicants will be notified.

Damien Sim Zheng Hao

Registration No: R23115938

EA License No: 12C6253

As an Investment Operations Executive, you will play a crucial role in ensuring the smooth and efficient operations in the investment portfolios and funds managed by the Company. You will be responsible for a wide range of tasks, including trade placement and/or execution, cash management, and performance reporting.

Key Responsibilities:

• Trade Placement/Execution:

o Place and/or execute trades in equities and/or fixed income instruments and ensuring accuracy and timely execution.

o Reconcile trade confirmations and statements.

o Monitor corporate actions, such as dividends, mergers, and spin-offs.

• Cash Management:

o Manage fund cash balances and ensure sufficient liquidity.

o Monitor cash flows and reconcile bank statements.

o Process fund expenses and payments.

• Performance Reporting:

o Prepare and analyze fund performance reports.

o Calculate returns, risk metrics, and other key performance indicators.

o Respond to client inquiries regarding fund performance.

• Data Management:

o Maintain accurate and up-to-date investment data.

o Ensure data integrity and consistency across different systems.

o Assist in the implementation of new systems and processes.

• Regulatory Compliance:

o Adhere to regulatory requirements and industry best practices.

o Assist in the preparation of regulatory filings.

o Monitor changes in regulations and ensure compliance.

Qualifications and Skills:

• Bachelor's degree in Finance, Accounting, or a related field.

• 1-3 years of experience in investment operations or a similar role.

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Excel and other financial analysis tools.

• Attention to detail and accuracy.

• Excellent organizational and time management skills.

• Ability to work independently and as part of a team.

Desired Skills:

• Experience with investment accounting systems (e.g., Advent, Bloomberg AIM).

• Knowledge of Singapore's regulatory environment.

Company Description

SoGoodK Pte Ltd is a curator of premium Korean products based in Singapore. Specializing in importing fine Korean goods ranging from fresh produce, Premium gift sets, Seafood, and more, SoGoodK brings the best of Korean quality and innovation to global markets. The company offers a curated selection of products that meet the highest standards of excellence, enhancing customers' lives with top-tier products.

Role Description

This is a full-time on-site role for an Operations Executive at SoGoodK Pte Ltd in Singapore. The Operations Executive will be responsible for overseeing day-to-day operational tasks, managing operations efficiently, analyzing processes, and ensuring effective communication within the organization.

Qualifications

• 2+ Years in Business Administration, Operations Management, or related field
• Knowledge in e-commerce website, Shopify.
• Knowledge in Microsoft Office (Excel, Powerpoint, Word)
• Interpersonal Skills and Communication skills
• Strong background in Operations and Operations Management
• Excellent organizational and problem-solving abilities
• Ability to work well in a team and independently
• Knowledge of supply chain management and logistics
• Experience in the retail or FMCG industry is a plus
• Analyzing marketing campaigns, coordinate the development, deployment, and tracking of email, EDM/SNS, Whatsapp Marketing.
• Able to speak Mandarin, Korean is a plus.

You will play a critical role in supporting the operational efficiency and strategic goals of the hospitality portfolio. This position is responsible for analyzing operational performance, identifying opportunities for improvement, and providing actionable insights to enhance profitability, guest satisfaction and overall operational excellence. The position also assists the office of the COO / CEO on special company projects within the company.

Job Description:

• Identify trends, variances and opportunities for improvement in operational processes.
• Prepare detailed and accurate reports for senior management, highlighting findings and recommendations.
• Develop dashboards and visualizations to communicate performance metrics effectively.
• Evaluate the impact of initiatives, providing insights and adjustments as needed.
• Track financial and productivity performance against budgets/previous year and provide variance analysis.
• Support special projects related to operational improvements, cost-saving initiatives and service enhancements.
• Conduct competitor analysis and market research to understand industry trends.
• Provide recommendations for improving compliance and operational consistency across properties.
• Work closely with project team during the pre-opening phase of new properties.
• Assist with AEI projects, from ROI analysis, planning and design, to enhance property value and guest experience.
• Any other duties assigned by management.

Job Requirements:

• Diploma / Degree in hospitality, tourism management or business. Fresh graduates are welcome to apply.
• Business acumen and comfortable with analysis and synthesizing data.
• Strong knowledge of Microsoft office applications (Excel, Powerpoint) required.
• Experience with hotel systems advantageous.
• Experience with performance analysis and reporting tools (Excel, PowerBI, Tableau) advantageous.
• Willingness to learn, improvise and adjust to changing priorities
• Able to clearly articulate ideas both orally and writing to various stakeholders

Job Overview

As a Warehouse Operation Coordinator/ Officer, you will play a pivotal role in overseeing and optimizing the operations of our warehouse and logistic. Your primary responsibilities will include managing the receiving, storage, transfer and distribution of goods, ensuring efficient and organized warehouse operation, maintaining warehouse cleanliness and coordinate daily communication/ operation with interdepartmental.

Job Responsibilities:

- Ensure accurate receipt of items in accordance with established SOPs and protocol.

- Execute daily inbound and outbound warehouse operation effectively.

- Support orders fulfilment, picking, packing, issuing of goods for deliveries to logistic team.

- Coordinate with third party logistics (3PL) providers for daily inventory transfers and deliveries.

- Manages warehouse inventory and maintains database accuracy.

- Submits the daily inventory report to update the inventory status to sales team/ production team/ procurement team

- Conduct monthly stock-take exercise, perform daily inventory data entry in SAP system / upload the daily transfer/ receiving record.

- Maintain a clean, safe and organized warehouse environment.

- Stuffing, Unstuffing, Restacking, Labeling of products as needed.

- Coordinate and liaise effectively with inter-department related all warehouse and logistic concerns.

- Resolve inventory or warehouse operation issues and discrepancies promptly.

- Operate forklift and reach truck as needed, adhering to safety protocols.

- Performs other related or ad-hoc duties when assigned

Job Requirements:

1. Minimum CGE “O” level / NITEC in any relevant discipline

2. Good working knowledge of MS Office application – Outlook, Excel, Word

3. Experience in SAP or any other WMS system

4. Able to work independent, responsible as a team player

5. Possess good communication skills both written and verbal

For more information, please visit:

Commonwealth Capital – Building Great Brands that Nourish the World

Position Title: Business Consultant for Operations

About Us:

FT GROUP is a leading business consultancy firm dedicated to providing innovative solutions to our clients. We pride ourselves on delivering high-quality consulting services that drive business growth and operational efficiency.

Job Summary:

We are seeking an experienced Business Consultant for Operations to join our team. The ideal candidate will have a strong background in operational analysis and process improvement. This role involves working closely with clients to identify operational inefficiencies, develop strategies for improvement, and implement solutions that enhance overall business performance.

Key Responsibilities:

1. Conduct thorough assessments of client operations to identify inefficiencies and areas for improvement.

2. Develop and implement process improvement strategies to optimize operational efficiency and effectiveness.

3. Collaborate with clients to understand their business needs and provide tailored consulting solutions.

4. Lead and manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

5. Analyze operational data to provide actionable insights and recommendations

6. Establish and monitor key performance indicators (KPIs) to measure the success of implemented strategies.

7. Facilitate change management initiatives to ensure successful adoption of new processes and technologies.

8. Provide training and support to client teams to enhance their operational capabilities.

9. Prepare detailed reports and presentations to communicate findings and recommendations to clients and stakeholders.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.

Experience: Minimum of 2 years of experience in operations, consulting or a similar role, preferably within a consulting firm.

- Strong analytical and problem-solving skills.

- Excellent project management abilities.

- Proficiency in data analysis tools and software

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Knowledge of industry-specific regulations and standards.

- Willingness to travel to client sites as required.

Interested candidates are invited to submit their resume and cover letter

The Role:

As part of our Issuing Risk Operations team, you’ll be responsible for strengthening our global issuing risk control strategy, driving key strategic initiatives across the globe and striving for the right balance of business growth, customer experience as well as our risk control bottom line. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.

Responsibilities:

1. Serve as a key contributor to our Issuing risk strategy through risk alert management, fraud analysis and dispute management;
2. Responsible for improving risk settings and drive better customer outcomes with respect to fraud management;
3. Manage fraud detection capabilities and ensure that customer and business impacts are mitigated;
4. Provide data-driven insights and key learnings from fraud trends or incidents and improve the current suite of fraud controls in response;
5. Support the launches of new products and use cases from a fraud / risk perspective;
6. Manage SLAs and deadlines to meet team and company goals;
7. Responsible for deepening relationships with key stakeholders across the Issuing business;
8. Ensure adherence to local and Global Compliance policies and procedures.

Qualifications:

1. Experience in managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts;
2. The willingness to learn new processes and develop skills at a fast pace;
3. Strong sense of ownership with attention to details;
4. Strong analytical skills including excel, business intelligence tools. and SQL;
5. Bachelor’s Degree or equivalent in relevant fields: Finance, Business, Technology;
6. Experience working in a global environment strongly preferred;
7. Experience in FinTech or start-up experience is strongly preferred.

Working hours: Mon to Fri, 8:30am to 5:30pm

ROLE AND RESPONSIBILITIES

Purpose of the Job

As the HR Business Partner to Global Operations Director, he/she will drive HR strategies for Global Operations - aligning with business objectives, supporting organization growth, and enhancing operational effectiveness across the regions. As a key partner to the senior leadership team in Operations, he/she will lead HR programs focused on employee engagement, talent development, and operational performance, while promoting HR best practices and contributing to the broader business strategy. This role requires close collaboration with HR COEs (Center of Excellence) and Site HR Managers.

Key Responsibilities:

1. Strategic HR Partnering:

• Partner Global Operations Director to provide focused, business-minded HR leadership to enable the success of Company’s Operations by translating business vision and strategy into executable people strategy.

• Align HR strategies with business objectives across global operations

• Advise, coaches and influences senior Operations leaders on talent management,

• organizational design, and leadership development.

2. Talent Management

• Accountable for attracting and retaining Operations talents that fits our Company’s Culture and ensuring a best-in-class employee experience from onboarding to induction, to development and growth, to offboarding.

• Identify and address talent gaps globally, focusing on critical roles in operations.

• Lead initiatives for talent acquisition, leadership development, and succession planning.

3. Performance Management & Employee Engagement:

• Works closely with site leadership to drive performance management processes to enhance productivity and foster engagement.

• Address employee relations issues and promote a positive work environment.

4. Organizational Development:

• Lead/ provide guidance on organizational design and change management to support operational goals.

• Support manufacturing excellence through HR-driven initiatives.

5. HR Analytics and Reporting:

• Provide HR data insights to leadership on workforce trends and gaps.

• Track and report on key HR metrics like turnover, engagement, and productivity.

6. Compliance & Risk Management:

• Work with Site HRs to ensure compliance with local and global labour laws and company policies.

• Manage HR-related risks and ensure proper documentation and reporting.

7. Global HR Projects:

• Lead or support global HR projects, including leadership development and diversity initiatives.

• Ensure alignment with HR practices across and regions and functions.

8. People Management + Collaboration with Site/Global HRs:

• Manage and develop site HR teams across the 8 manufacturing plants, providing leadership, coaching, and support to ensure high and consistent performance.

• Foster a culture of collaboration, accountability, and continuous development within the site HR versus the Global HR teams.

• Support and guide site HR teams in addressing local challenges and fostering a unified global HR strategy.

• Works with HR COE and drives implementation and communication of key HR processes and new initiatives.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Education: Degree in any discipline or HR certifications preferred.

• Experience: Min. 15 years of experience in regional HR, with operations-focused roles is a must

• Skills: Strong strategic, communication, and project management skills. Demonstrated ability to successfully drive initiatives in a matrix environment and work at all levels of the organisation.

• Stakeholders management: Ability to build a wide network of relationships and manage senior

stakeholders

• Travel: Willingness to travel internationally (20-30%).

KEY ATTRIBUTES:

• Strong business acumen, ability to influence, and high emotional intelligence

• Global experience or exposure is a plus

• Global mindset, able to lead virtual team

• Proven track record of delivering high performance across geographies and cultures

• Operational and strategic decision-making ability

• Hands-on detailed oriented professional with excellent analytical, planning, evaluation, and implementation skills

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities
1.Recruit, train, assess and supervise personnel performing recruitment and interviewing to ensure quality of the participant data.
2. Manage the recruitment listings and study visit scheduling to ensure response rates and operating capacity are maximised, and project timelines are being met
3. Design, test, implement and review new workflows or surveys
4. Recontact participants to verify and rectify collected information
5. Ensure participant information in the operations database is updated and accurate and the completed consent and data forms are accounted for and securely stored
6. Record and track the submission, rework or rejection of consent forms and questionnaires and generate reports on data quality
7. Investigate participant complaints and incidents and implement appropriate actions for continual improvement of processes and service
8. Supervise and guide callers, interviewers and recruiters on professional conduct and responsiveness to ensure participant satisfaction and willingness to contribute for the long-term
9. Compute monthly payments to the recruiters
10. Manage the cash and vouchers for the reimbursement to participants of various projects

Qualifications

• A degree holder, preferably from a biomedical or life science discipline
• Minimum 3 years of working experience and 1 year of supervisory experience
• Clear and good communication skills
• Careful and meticulous with data management
• Fluent in English and at least 1 other local language (for examples Malay or Chinese) to be able to understand and communicate with research participants who are only able to speak Malay or Chinese
• Proficient in Microsoft applications

Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Air Freight Operations Executive

ARAMEX Singapore is expanding! We are seeking Air Freight Operation Executive to join our Singapore team. You will report to the Air Freight Manager.

What are the roles and responsibility?

• Handle alerts in Cargowise for the Master execution
• Work closely with Air Freight Specialist team and Airlines on booking status
• Follow up with Airlines for perishable / DG requirements and temp upgrades
• Apply online booking via Airline direct sites or through carriers
• Generate AWB and MAWB based on customer requirements in destination clearance
• Prepare LC AWB and other required documents for payment
• Following the AWB standing instruction of docs accompany such as EAP

Requirement for the role

• 2-3 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• A team player
• 5.5 days work week
• Work Location: Airline Cargo Road

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Located at an International School, you will be handling daily operations and coordination for all relevant stakeholders, clients, subcontractors and other staffs. You will ensure the preparation and execution of bus routes are in a safe, efficient and reliable manner.

Requirements

• Manage all elements of planning, organization, coordination, supervision and customer service of the operational aspects of assigned school.
• Effective management of client's expectation and alignment of operational performance.
• Oversee daily operations of assigned school account.
• Manage and plan the most effective and efficient bus routing plans.
• Implement and monitor proprietary Transport IT system to assist daily operational needs.
• Coordinate all student travel requirement with high level of health and safety in mind.
• Incident and accident investigation and report writing when required.
• Timely review and oversee all finance function of school accounts.
• Periodic and consistent report generation for trend studying and analysis of operational requirements.
• Resourceful engagement of new sub-contractors required to support operational needs.
• Manage, coach and develop work subordinates and sub-contractors.
• Conduct regular workshop and briefing for team members to update.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties assigned by immediate supervisor / manager.

Position Requirement

• Diploma in related field (Business Management, Logistics or Transportation).
• High level of interpersonal skills.
• Previous experience in managing transport or school bus transport business is advantageous.
• Strong leadership skills in order to lead a diverse team of employees and sub-contractors.
• Communicate effectively both verbally and in writing.
• Excellent customer service skills priority to attend to customers' needs.
• Ability to analyse problems and complaints and train subordinates.
• Excellent mediation skills and ability to handle difficult customers and stakeholders.
• Proficient in Microsoft Office and basic IT applications.
• Work independently under minimum supervison.

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

A pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.

Experience

• 5 to 10 years of senior leadership experience with significant exposure to both hotel and healthcare operations will be advantage
• Proven track record of managing large teams in high-performance environments

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR)
• Lanuguages: Ability to converse in Mandarin as required to liaison with Chinese clients
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors