Job Description

As a Test EFA Technician at Micron Technology, you will be responsible for the investigation through EFA (Electrical Failure Analysis) and PFA (Physical Failure Analysis), as well as disposition of maverick lots triggered by the Statistical Bin Limit (SBL) System. You will also collaborate with Product Engineering. Test Solutions Engineering, Assembly, manufacturing and Test Engineering teams to identify dispositions for new fail signatures, issue root causes, and to support continuous improvement projects to reduce SBL fail rates.

Responsibilities and Tasks

Adhere to and Promote Safety

• Identify and promptly report hazards
• Follow safety procedures and area work rules including appropriate roper PPE, lockout and chemical safety.
• Operate and maintain equipment and tools within manufacturers and company guidelines.
• Use proper lifting techniques and work in an ergonomically correct manner.

Develop EFA skill to identify root cause and understand failure mechanism

• Maintain knowledge of EFA for all product technologies
• Support site EFA activities
• Provide second level EFA advice to ASM OS failure
• Evaluate and resolve performance issues
• Drive initiatives to improve performance to plan

Handle Maverick Lot Dispositions in SBL System and Manage Deviations

• Extract and analyze test data
• Perform and follow up on failure analysis (EFA & PFA)
• Recommend and communicate lot dispositions
• Maintain Test process, equipment, systems, and product knowledge
• Feedback and document deviation on quality management system

Communicate information to appropriate personnel

• Provide timely and accurate communication between Equipment Support, Engineering, and Production
• Connect with manufacturing, engineering and product team to relay problems, changes, or request information as needed
• Provide Give feedback on observations and data to the engineering group to help resolve chronic problems or experiments
• Respond quickly and positively to all internal and external customers

Continuous Improvement Initiatives

• Provide effective engineering solutions in reducing SBL triggers and optimization of SBL disposition for EFA work efficiency
• Assist engineer on improvement initiatives for overall test EFA efficiency and effectiveness
• Suggest and support labor productivity improvement projects.
• Propose and implement improvement initiatives to desired results

Requirements:

• Diploma in Electrical & Electronics/Computer engineering or relevant.
• Working experience in test failure analysis would be an advantage.
• Ability to work on 12-hours rotating shift.
• Understand and able to communicate in English with good interpersonal skills in building positive working relationship.

Working location:

990 Bendemeer Rd, Singapore 339942

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Supplier Quality Engineering Manager located in Kallang, Singapore.  

Here is a glimpse of what you'll do:

• Collects and understands external and internal customers’ expectations or feedback on supplier quality, and cooperates with other top management personnel in formulating and establishing company policies, operating procedures, innovation plans, and goals for supplier quality.

• Analyzes, evaluates and presents information concerning factors related to suppliers and components such as new regulations, cost of quality, suppliers’ risks, supplier’s performance, and proposals to other members of management team.

• Cooperate with material or purchasing team to establish the supplier quality requirements and agreements.

• Lead SQE team to evaluate, develop, and monitor suppliers and components to ensure they comply with Flex requirements and customer requirements on safety, quality, capability, delivery, environment, society regulation, etc.

• Lead SQE team to measure and track suppliers’ performance and to drive problem solving and continuous improvement.

• Establish and maintain the supplier quality management process and tools, and train SQEs and all peers to ensure compliance of the supplier quality process.

• Commit cross-functional support and form good relationships with internal and external customers in order to maintain a strong support system in the organization, to achieve customer satisfaction and to comply with regulatory requirements

Here are some of our preferred skills:

• Typically requires a bachelor’s degree in related field.

• Typically requires 8 years of experience, and 3 years of managerial experience.

• Internal or external Auditor certificate for ISO 9001 is a must. Lean Six Sigma Green Belt or Black Belt certificates are preferred.

• Able to travel and audit suppliers’ process.

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

With an expanded focus on fintech and neobanks, Value Added Services (VAS) Issuing Solutions enables capabilities including digital issuance of card credentials, Transaction Controls and Notifications, issuer loyalty programs, card benefits, and ATM services in a variety of forms from API services to full-service on-behalf-of models. Issuing Solutions help Issuers perform better by delivering value added services in a consistent manner through common integrations, at scale, with global reach and evolving capabilities to meet the demands of a digital marketplace.

DPS Forward and VTC SG Team works on a wide variety of projects including DPS (Debit Processing Service) Forward, VTC (Visa Transaction Controls) and VFC (Visa Flexible Credential) to support Value Added Services (VAS) Issuing Solutions as part of the core Visa Technology Organization, driving the diversification of our revenue with products that differentiate our network and deliver valuable solutions across other rails.

You can catch a preview of our Team’s projects here: DPS Forward & Visa Transaction Controls.

We are looking for a talented and mature Sr. Manager to join our DPS Forward and VTC SG Team in Singapore!

As a Sr. Engineering Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director of DPS Forward and VTC SG Team. Your focus will be to oversee the day-to-day activities of a team roughly of size 7 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and testing expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of QA testing being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Working closely with peer people leaders within the team to support the team’s overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and QA best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.