• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

OUR COMPANY

TrialCap specialized in providing financing solutions for Phases 1 through 3 clinical trials in the biotech and medtech sectors focusing on leveraging tax rebates for R&D activities. With over 20 years of industry experience, we provide flexible financial support for the life science industries to bring innovative treatments to market for patients. Our financing solutions are designed to alleviate the financial burden on emerging biotech and medtech companies, enabling them to focus on research and development relieving some pressure of securing capital.

THE POSITION: Loan Operations

Key responsibilities:

• Collaborate with the deal team to ensure that operational processes to support loan transactions are in place, including but not limited to, payment and receipt of funds, covenant testing, Conditions subsequent, coverage ratio and any other transaction specific conditions are correctly monitored and actioned
• Collaborate with external service provider and affiliates on fund flow, division of responsibilities, transaction bookings, repayments, rate resets, agency function and transaction specific ongoing information delivery and storage and covenant testing
• First point of contact with borrower and responsible for monitoring the status of loan transactions
• Support the deal team on structuring and due diligence of transactions
• Project task group to select and implement loan management system
• Continuous process improvements
• Other ad-hoc duties assigned

Requirements:

• Relevant degree
• At least 5 to 8 years of relevant working experience
• Prior experience in loan / fixed income operations required
• Experienced in using loan management software
• Independent, driven and able to work in a fast paced environment and under pressure
• Detailed oriented, hands-on, meticulous and able to multi-task
• Excellent interpersonal, communication and organization skills

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Daily Routines:

· Deployment / Last minute activate relief officer

· Update Deployment info google drive

· Update Site condition, Incidences, Deployment status through Watsapp daily

· Handle cash after work and forward all transactions to office daily

· Arrange for OJT

Weekly Routines:

· Rostering

Monthly Routines:

· Plan / Update Monthly sites Rosters

· Plan and submit Officers Off days to Payroll

As and when required:

· Notification for officers in PLRD Portal

· Ensure collection of weekly attendance especially for sites that requires attendance record for billing

· Follow-up on OJT & other administrative forms that need to be returned to office

· Attend to officers’ queries including those about wages

· Check application forms for completeness before submission to HR

· Issue uniforms and follow- up on return of uniforms by officers who resigned

· Follow- up on incident reports & action taken (AAR); Follow-up on field officers’ daily reports submission

· Follow-up on officers’ leave application approval & leave forms for filing

· Claim by officers

· Schedule for training of Officers

· Recruiting Relief Officers

Yearly requirements:

· Assist with Yearly Grading Exercise

Job Requirement:

· Plan and deploy officers

· Handle shortfall and activate replacements

· Respond to officers calls and messages

· Required to work of Public Holidays and weekends

Administrative Support

• Coordinate and arrange logistics, such as catering, transport, venue booking etc for meetings, events, and company functions
• Collate and submit finance documents to process payments
• Review and process applications accurately
• Manage Learning Management System for Courses
• Assist to manage and organise schedules, appointments, and meetings
• Liaise with stakeholders for exam processing matters
• Collate and create assessments in internal systems
• Budgeting for new intake exams and programmes
• Co-lead the programme
• Handle general enquiries and perform other ad-hoc duties as assigned

Operational Support

• Facilitate course workshops or lectures, whether in-person or virtual
• Support examinations and courses during office and non-office hours by performing tasks such as invigilation and ushering

Job Requirements:

• Previous experience in an administrative or operational support role would be advantageous
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and platforms such as Zoom and MS Teams is preferred
• Working around 20 weekends a year and occasionally after office hours is to be expected.
• Working after office hours and on weekends will be compensated by off-in-lieu.
• Nearest MRT: Kent Ridge MRT
• Working Hours: 8:30 am – 6:00 pm (Monday to Thursday), 8:30 am – 5:30 pm (Friday)

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

https://sg.go.persolkelly.com/job/apply/10920

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EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

Job Description

• Oversight of daily operations of workshop and operations departments
• Support Management and managers in the execution of daily operational activitiesRecognize operational issues and emergencies and ensure they are promptly attended to and rectified promptly.
• Ensure compliance with regulatory requirements, company policies, and SOPs are abided by staff.
• Develop and implement policies, procedures, and schemes that enhance operational efficiency and maximize profits.
• Monitor and follow up on the yearly maintenance work for the workshop equipment and diagnostic hardware and ensure compliance with the audit requirements.
• Identify and implement technology solutions to streamline operations and enhance productivity.
• Collaborate with sales and administrative departments to ensure timely arrangement of vehicles for handover to customers.
• Oversee and manage marketing teams to ensure the product is efficiently Marketed and operations to ensure the product is always in working conditions
• Participate in the development of the Company’s overseas operations.
• Offer necessary operations support as IT backup, and to internal stakeholders, addressing their requirements and facilitating smooth operations.
• Provide support in addressing customer inquiries and requirements, ensuring a positive customer experience.
• Undertake ad-hoc duties as assigned by management, demonstrating flexibility and willingness to contribute to team objectives.

Requirements

• A valid Class 3 driver's license is mandatory.
• Proven experience as an Operations Executive, or similar role is advantageous with a track record of success in operations management
• Strong leadership and management skills, with the ability to motivate and work as a team.
• Excellent organizational and multitasking abilities, with attention to detail.
• IT skills knowledge
• Analytical mindset with the ability to interpret data and make informed decisions.
• Commitment to upholding safety standards and compliance with regulations.
• Encompass flexibility and adaptability to a fast-paced working environment
• Diploma or equivalent qualification required, in business administration, Operations Management, or a related field preferred
• Singapore applicants only

Location @ Sin Ming Area

To apply for this job, please send an updated resume to [email protected] or contact 96788908.

As an Operations Coordinator, you will assist in the day-to-day operations of the crane/transport department. Your responsibilities will include liaising with different teams, clients, and vendors to ensure effective operations and seamless coordination.

Key Responsibilities:

• Serve as the Controller of Crane/Transport department.
• Assist in the deployment and arrangement of jobs.
• Liaise with salesperson and customers to resolve any crane/transport-related issues and with the workshop department on repairs or maintenance tasks.
• Prepare and submit necessary documents and applications to relevant authorities, including but not limited to renewing LM, submitting crane documents and any other site-related submissions.
• Support day-to-day operation administrative tasks.
• Answer incoming calls, including night calls or urgent requests when necessary.
• Process and submit claims for all outfield workers and operators.
• Perform ad-hoc tasks as assigned by the Manager or Management to support operational needs.

Qualifications & Requirements:

• Minimum 1 - 2 years experience in operations coordination or a similar administrative role (experience in crane/transport industry preferred).
• Basic knowledge of Microsoft Office and relevant administrative tools.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.

Primary Responsibilities:

Weighing Operations:

• Manage and operate weighbridge systems to accurately measure and record the weights of incoming and outgoing vehicles, including Tank Trucks, ISO Tank Trucks, and Flex Bag Containers.

• Ensure compliance with weight regulations, safety standards, and company policies throughout the weighing process.

Documentation and Coordination:

• Accurately log weight data, verify documents, and issue weighbridge tickets.

• Monitor and record key vehicle details such as date, time, tanker number, sequence, filling data, and compartment specifications.

• Collaborate with the customer service team to manage and align documentation requirements.

Compliance and Safety:

• Actively participate in safety protocols and ensure that all operations align with internal and regulatory safety requirements.

• Identify and address issues in the weighing process to prevent disruptions.

Skills & Competencies Required:

• Strong attention to detail and accuracy in data entry.

• Effective communication skills to liaise with drivers, customer service, and internal teams.

• Ability to monitor and manage multiple tasks while maintaining compliance.

• Able to use Microsoft Office (Excel,word) Familiarity with weighbridge software is a plus.

The Job

The Operations Executive plays an important role in ensuring the smooth and efficient operation of

multiple sites within our organisation. Reporting directly to the Operations Manager, this position

involves overseeing daily operations, coordinating with colleagues at various sites, and

implementing strategies to enhance operational efficiency. The ideal candidate will be detail-

oriented, proactive, and capable of managing multiple tasks simultaneously.

Responsibilities

• Support the Operations Manager to maintain IT systems and implement digitalisation efforts across the organisation.
• Review operating processes and Develop strategies with the Operations Manager to enhance day-to-day operations of various services.
• Ensure reliability of all facilities’ mechanical, electrical, plumbing and fire safety systems, either through carrying out simple repairs or coordinating with service providers to carry the necessary works.
• Complete administrative tasks relevant to quotations, service agreements & contracts, purchase orders of inventory and supplies.
• Support any other ad-hoc duties as and when required.

Requirements

• A qualification in information operations management/information technology/business administration.
• At least 2 years of relevant working experience in similar role/multi-site setting.
• Good communication and interpersonal skills.
• Possess a keen eye for details and strong drive to see things through.
• Be able to work on weekday evenings/weekends when necessary/required.

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.

Operations Duties

• Terminal Cost Calculation: Calculate container/Cargo terminal costs based on operational requirements and relevant cost factors. Take responsibility for maintaining an accurate operational list, which includes capturing all chargeable units and those of partner slot units. This involves doublechecking data entry and verifying information to maintain data integrity.
• Collaboration with the Operational team, Finance team, and Digital team to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.
• Maintain proper documentation of terminal costs and prepare reports which may include cost breakdowns, variance analysis, and trend analysis to improve the accuracy and efficiency of cost calculations, and reporting process.
• Verify and Issue POs under SAP for operational purchase pertaining to crew expenses and all other 3rd party principals outside of the Company.
• Assist operations team on other Solver minds CVP modules.
• Liaise with Treasury on issuance of banker’s guarantee for regulatory Authorities such as ICA, and cargo terminals.
• Facilitating cash to master in liaison with Operations and Treasury.

Finance Duties

• Prepare and post journals for month-end close (i.e. agency revenue, crew advances/bonus, logistics expenses reclassifications, and all adjustments relating to Agency). He or she is required to work independently and has a comprehensive understanding of GL codes and apply the necessary parameters for different financial transactions.
• Institute agency fee recoveries against Ship Management for services rendered pertaining to crew change fees and expenses.
• Liaise with other 3rd party principals and AR on agency fees and cost recoveries pertaining to agency services rendered in respect of crew change and other cost outlays incurred on behalf of such principals. This includes performing reconciliation, matching and clearing of GL account.
• Assisting the Operations team in monitoring and extracting invoices in relation to cost recovery.
• Extracting and sorting of PSA/PSA Marine invoices on a regular timely basis. This includes assisting AP to identify the cost center and advise AP on the ownership of the bills.
• Work with AP to ensure prompt process of vendors’ invoices including highlighting areas of concern and resolution on disputes.
• Resolve Cost team’s queries on voyage cost and vendor management.
• Analyse port rebates in PSA and JP in accordance with the Port Agreement/Contracts.
• Compute/distribute the apportioned proceeds across the relevant trades.
• Prepare monthly Admin Cost variance reports including highlighting exceptional cost to reporting managers.
• Prepare yearly admin budget and review quarterly admin re-forecast.
• Provide any other statistical reports as and when required.

Admin Duties

• Collate the Agency Monthly Performance (KPI) in consultation with the HODs as part of the monthly review exercise on our agency performance.
• Maintain and Update the Share Point page for the Agency Department.
• Manage the storage of documents within the agency and when required, to arrange proper labelling on documents for off-site warehouse storage. Periodically to review the documents stored off-site and where it is practical and permitted, conducts disposal of such documents.
• Assist the Agency dept in all admin functions including, season carpark renewal for agency staff, stationery needs, general upkeep of the agency area.
• Provide admin support for operations dept (in handling 3rd party principals) including hotel bookings, owner’s expenses payment arrangements, new vendor set-up, etc.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Qualifications

•  Diploma in Business Administration or equivalent.
•  3 years working experience with finance background.
•  Comprehensive understanding or experience with GL codes, independent journal preparation, cost recovery, vendor invoice processing, and financial reporting preferred.

Technical/Professional Skills

• MS Office proficiency.
• Ability to prioritize tasks and work under deadlines to ensure timely delivery of accurate cost information and departmental result.
• Strong attention to detail and analytical skills to accurately calculate and validate terminal costs.
• Shipping experience and/or knowledge of container/cargo terminal operations and related cost factors will be an added advantage.

Job Descriptions:

• Conduct regular checks to ensure building facilities are maintained at high standards
• Carry out minor repairs / trouble shooting works
• Attend to tenants’ requests for maintenance related matters
• Able to carry out works (e.g. painting, carpentry work etc. when necessary)
• Perform any other duties as assigned

Job Requirements:-

• NTC 2/3 or NITEC in Mechanical / Electric / Building
• Computer skills in MS Words and Excel
• At least 1-year relevant working experience in maintenance of M & E systems and building facilities and implementing improvement works

We regret that only shortlisted candidates will be notified.

Responsibilities

• Resolve day to day operational issues with the staff

• Oversee the daily operations to ensure smooth functioning in the process

• Keep track of daily/weekly/monthly schedule, attendance, leave schedule and duty schedule

• Oversee the scheduling regular maintenance on all vehicle

• Shifting of scheduling based on day-to-day requirements

• Handle calls from drivers pertaining to any accidents or vehicle breakdown

• Verification of all ad hoc bus driver timesheet submission

• Assignment of subcontracts for outsourcing jobs

• Perform miscellaneous duties as assigned

Requirements

• Has relevant experience related to transport or bus operations

• Independent, focused and driven

• A team player with a strong sense of responsibility

• Ability to work independently with minimum supervision, multitask and work well in a fast pace environment

• Able to work under pressure

• Proficient in Microsoft Office

Freight Forwarding Industry

Working Location: Central Region

5-day work week, 9am to 6pm

Job Description:

The Manager oversees container trucking operations to ensure smooth, cost-effective, and efficient performance.

Key Responsibilities:

• Supervise traffic controllers and manage daily trucking operations.
• Plan and optimize truck routes and resources.
• Improve efficiency and reduce costs.
• Manage client relationships and resolve delivery issues.
• Set and track performance goals (KPIs).
• Ensure compliance with safety standards and regulations.
• Prepare reports and suggest improvements.
• Perform onsite visits to monitor trucking operations.

Requirements:

• Experience in logistics, trucking, or transport management.
• Familiar with Portnet and shipping documentation.
• Strong leadership, problem-solving, and organizational skills.
• Knowledge of port operations and regulations.

Interested applicants, please send in your updated resume in Word format. We regret to inform you that only shortlisted candidates will be notified.

Tan Choon Hau

EA License No: 18C9251

EA Personnel No: R1653228

Job Description

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Location: Singapore

Employment Type: Full-Time

Eligibility: Singapore Permanent Residents and Citizens only

Job Description:

We are looking for an Operations Professional with relevant work experience to join our team. The ideal candidate will be able to adapt to the fast-paced environment of a startup.

1. User Growth:

◦ Develop and execute strategies to attract and retain users.

◦ Analyze user behavior data to identify growth opportunities.

◦ Work closely with the marketing team to optimize user acquisition channels.

2. Event Planning:

◦ Plan, organize, and execute company events and promotional activities.

◦ Collaborate with cross-functional teams to ensure successful event execution.

◦ Measure and report on event outcomes and effectiveness.

3. Data Analysis:

◦ Collect, analyze, and interpret data to guide decision-making processes.

◦ Create and maintain dashboards and reports for various business metrics.

◦ Provide actionable insights to improve operational efficiency and user experience.

4. Collaboration and Communication:

◦ Coordinate with internal teams to ensure smooth operational workflows.

◦ Communicate effectively with team members and stakeholders.

◦ Contribute to team meetings with insights and recommendations.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.

• At least 2 years of experience in operations, marketing, or data analysis.

• Strong analytical skills and experience with data analysis tools (e.g., Excel, SQL, Google Analytics).

• Excellent organizational and event planning skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team in a fast-paced environment.

Requirements:

- Minimum Bachelor’s degree, with a preference for candidates with a Master’s degree or higher.

- 3-5 years of experience in operations.

-Preferably bilingual in Chinese and English

- Ability to adapt to the fast-paced environment of a startup.

Benefits:

- Company benefits include but are not limited to the following items:

Health insurance: The company provides health insurance for employees.

Training and development: Offers career development opportunities and training courses to support employees' personal and professional growth.

Afternoon tea: Provided every Friday afternoon.

Social activities: Regularly organizes employee events and team-building activities to promote teamwork and cohesion.

Access to office amenities: Gym and Swimming Pool Access

Women's growth plan: Such as Women's Leadership Training: Provides specialized leadership training courses tailored for female employees to help them develop leadership skills and confidence.

Application Instructions:

Please submit your resume and cover letter.

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Operations Lead

An operations lead position is available at Respiree Inc. The purpose of this role is to support the installation, training, customer service support and maintenance of Respiree devices and software platform for US based customers which can include hospitals and homes.

Responsibilities:

• Support the installation of devices and software platform in hospital setting
• Preparation and support the training of use of devices and software platform in hospital setting
• Provide customer service support to customers post installation
• Provice maintenance support to customers post installation

Requirements:

• Degree in Life Science, engineering or related discipline
• Degree in Nursing or Certification as an Allied Health Professional is a bonus
• 1-3 years of experience in healthcare operations and/or regulatory compliance
• Knowledge of the life-science and/or healthcare sector within US
• Good communication skills
• Driven personality

Job Responsibilities:

• 6 days work week
• Has to be physically fit
• Able to carry loads that weighs at least 15kg
• Has to work under sun/rain and continuous loading of heavy goods
• Able to use cutting tools and machinery well
• Plus point if able to operate a forklift
• Need to perform ad hoc duties as arranged

Responsibilities:

• Perform end-to-end trade settlement, with working knowledge of corporate action of Equities, Mutual funds, Options.
• Check and verify all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Review all trade matching reports and ensure all failed trades are promptly resolved.
• Processing of Corporate action events in an accurate, timely manner and adhere to deadlines.
• Reconciliation trade/shares, corporate actions.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make necessary recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage the escalation and seek to resolve all requests/inquiries/issues/errors, identify policy gaps and formulate policies to streamline processes.
• Participate in project initiatives and take up ad hoc tasks as required.
• Assist in other ad-hoc duties as assigned.

Requirements:

• Bachelor’s degree
• Minimum 2 years of relevant experience in capital market with strong background in corporate action.
• Corporate action and/or settlement experience in either stockbroking firms will be an advantage.
• Possess knowledge and experience in ETF/Options/ Mutual funds.
• Attention to detail and intermediate problem-solving skills and be able to multi-task well.
• Mandarin & English is a necessity as this role will be expected to work closely with colleagues based in China.
• Enjoys engaging in teamwork with a positive and constructive attitude.

Job Highlights:

• Can start immediately
• Conducive working environment to learn and grow professionally

Job Responsibilities:

Procurement -

• Vendor sourcing for construction materials/equipment from international and domestic markets
• Assist to prepare tender packages for bidding purposes
• Liaise with suppliers and vendors on product information and purchasing orders
• Handle all shipping documentations; incoming shipments, tracking of shipment, import permits payments, and other shipping documentation related responsibilities
• Liaise with forwarders and transporters to ensure timely delivery of shipment to various destinations
• Keep track of inventory and stock, replenishing when needed
• Overall provide smooth coordination for the daily flow of operations

General Administration -

• Answer phones calls and emails, responding to client requests and enquiries
• Schedule and coordinate with clients
• Manage and update company databases
• Provide administrative support to colleagues or projects as needed

And any other tasks assigned.

Job Requirements:

• Fluent in English and Mandarin to liaise with Mandarin-speaking suppliers
• Possess at least a post-secondary certification
• Relevant working experience would be advantageous
• Must have computer skills including familiarity with Microsoft Office
• Able to work independently and in a team
• Open to learning and adaptable to changes
• Good time management and organisational skills

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Operations Supervisor Duties:

• Manage and lead a team responsible for completing complex tasks in an efficient and profitable manner
• Establish and maintain effective working relationships with all internal and external contacts
• Direct and monitor employees’ work, including resource allocation and level of performance
• Create and implement schedules, procedures, and work instructions
• Monitor, evaluate, and meet with employees
• Regularly provide employee feedback
• Assist in the development and implementation of company policies and procedures
• Constantly monitor and manage day-to-day activities of employees

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

1. Processing employee data and support hiring process
2. Processing daily attendance and update to HR & Payroll Software
3. Assisting in roster Planning
4. Assisting in operational related paper work and annual evaluation security agency license renewal
5. Able to work in shift and 6 working days per week
6. Support Opeartions Team