The Operations Analyst - Telecom will support the Global Carrier Network Operations function

through the analysis of data and trends about quality, cost, and client traffic behaviour of our

SMS and Voice Products. This key-role will help the Vonage API platform, to onboard

customers’ traffic, optimise Cost or Quality, and a fine balance between the two.

You will

● Own part of the Routing table for the Global Carrier Network team (Use/Create insights

from available data, Analyse data for decision making) with focus on Quality and Cost.

● Perform complex analysis: type of traffic, Cost VS Quality, Price.

● Resolve Quality Alerts to maintain QoS according to given industry standards.

● Manipulate and transform the routing table’s selections for optimising Cost or Quality for

new and existing customers for a set of regional countries.

● Identify solutions/improvements of our internal tools and work with key stakeholders

(Product/Engineering) to eliminate blockers of day-to-day tasks.

● Provide Data analysis for other function stakeholders (Product, Engineering, Sales etc) to

support cross-functional needs.

● Perform operational day-2-day tasks and work towards continuous maintenance of the

service levels specified for our SMS of Voice termination SLOs with internal and external

stakeholders.

Essential for the Role (Must Have)

● Educated to degree level.

● At least 2-3 Years of experience on Cost/Price or Voice and SMS routing or Tech

Support position.

● Proficient in MS Office/Google equivalent data analysis Tools.

● Exposure to Business Intelligence tools (e.g. PowerBI, Tableau etc) or similar.

● Strong analytical skills.

● Ability and willingness to work in a global, fast-paced environment.

● Flexible with the ability to adapt working style to meet objectives.

● Excellent communication and analytical skills.

Nice to have for the Role:

● Project Management experience

● Telecommunications industry exposure.

● API and Cloud communications Industry exposure.

● Confluence JIRA tool

● Zendesk ticketing system.

Note: The role requires working 1-2 weekends or bank holidays per calendar month.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Job Description

• Industry/ Organization Type: Landscape/Urban Farming
• Position Title: Indoor Operations Worker
• Working Location: Whampoa
• Working Hours: 5 days (Monday – Friday, 9.00am – 5.00pm)
• Salary Package: Basic Salary up to $2,000
• Duration: Permanent/Part-Time

Key Responsibilities

• Assist in growing local produce, with a focus on mushrooms.
• Support the farming of crops, mainly focusing on indoor growing.
• Carry out any other farm-related tasks as needed.

APPLY NOW!!!

• Willingness to get hands dirty and able to handle physical tasks.
• Eager to learn, with a sharp attention to detail and ability to plan ahead.
• A great team player who can also work independently.
• No prior experience required, but experience or training in Farming or Horticulture is a plus.
• Full-Time and Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

We are looking for Managing Director with the following criteria:

• Developing and implementing strategic plans and company policies.
• Maintaining an open dialogue with stakeholders.
• Managing financial resources, including budgets and expenses.
• Strong leadership skill.
• Ensuring company policies are well established.
• Leadership capabilities.
• Exceptional communication skill.
• Strategic thinking
• Adaptability
• Deep understanding of the industry.
• Able to understand spoken and written Mandarin.

We are looking for an Operations Executive to join our Academic Department. Reporting to the Academic Department Manager, this role is responsible for supporting the smooth execution of academic operations and ensuring the highest standards of service delivery for students and staff.

Job Description

• Oversee and coordinate daily operations of academic courses.
• Assist in course scheduling, teacher arrangement, academic year planning, course material inventory.
• Support the onboarding, deployment, and scheduling of teaching staff.
• Monitor and analyze academic data, such as attendance, assessments, and course feedback.
• Act as the first point of contact for students and parents, addressing inquiries, resolving complaints. Communicate updates on academic progress and operational matters clearly and promptly.
• Work closely with teachers, administrative staff, and other stakeholders to address operational challenges and ensure seamless execution of academic programs.

Academic Qualifications:

• At least Diploma or equivalent

Skills Required:

• 1 year of related work experience, preferably in the education industry with PEI experience
• Ability to work independently and in a team environment
• Good communication and problem solving skills
• Ability to prioritise and complete tasks with given deadlines
• Familiar with the use of computer software such as Microsoft Office, Google Suite etc.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

1. To assist PI in preparing paperwork with grantors such as proposals, progress reports and contracts.
2. To maintain expense records and project finance accounts.
3. To assist PI in project paperwork such as virement, procurement, reimbursement, etc.
4. To assist PI in writing news articles and help proofread project write-ups from team members.
5. Provide other operational support needed by PI

Qualifications

• Possess a bachelor degree in relevant field
• Candidate must be very meticulous
• Excellent skill in using office software and website tools like excel, PPT, Google Drive.
• Experience in operational job with good record
• Open to fixed term contract

Roles and Responsibilities:

This role requires individual to work independently and with team members within a growing SME.

The roles and responsibility notwithstanding the following:

- Assist in overseeing the daily operations & administration work

- Provide administrative support to daily operations work

- Data entry and updating of records to system

- Coordinate with product and document deliveries based on existing procedures and customer’s requirements

- Assist to in sales enquiries

- Assist in sourcing material & obtaining quotations

- Enter inbound & outbound orders into system

- Management of accounting/inventory system

- Understand, plan and schedule procurement of goods/materials required

- Coordinate between different departments and sub-contractors to ensure order fulfilment and proper documentation and billing

- Handle and asssit ISO audits and fulfilments

- Maintain record and assist in renewal of various certifications

- Assist in HR matters

- Handle office administrative work like scanning of documents, filing, office supplies

- Answering screening and forwarding incoming phone calls

Prerequisites:

- Ability to produce accurate and quality work within tight deadlines

- Able to work independently under minimum supervision

- Able to work in a fast-paced environment with deadlines

- Possess at least secondary school GCE “O” level or Diploma equivalent

- Minimum 1-2 years' working experience

- Proficiency in Microsoft Excel, Outlook, Power Point, Word and Google Sheets

A Postdoctoral Research Fellow position is available in the School of Physical and Mathematical Sciences at Nanyang Technological University with a focus on robust optimization and procurement management. The post-holder will be encouraged to pursue his or her own, and newly arising, applications using a data-driven robust optimization approach.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Key Responsibilties:

• Conducting research on online resource allocation with limited offline data for generalized assignment problems.
• Developing collaboration with other research teams, public agents and particularly industry partners.
• Providing basic administrative support.

Job Requirements:

• Ph.D. in Operations Research, Mathematical Optimization, Industrial Engineering, or a related field.
• Expertise in at least one of the areas of convex optimization, robust optimization and supply chain management.
• Strong coding skills (one or more of R, Julia or Python) and experience using one or more commercial optimization solvers.

We regret to inform that only shortlisted candidates will be notified.

Roles and Responsibilities-

• In charge of overseaing key customer's daily shipment schedule;
• In charge of effective utilization of warehouse space;
• In charge of order and purchase warehouse packaging materials;
• Resolve daily operational issues including implementing effective short / long term measures (SOPs / system) to improve operational efficiency and accuracy;
• Perform warehouse operations/activities including but not limited to Receiving, Inspection, Storage, Inventory Count & Reconciliation, Pick, Pack, Issuance, and Returns;
• Any other duties assigned

Jobs Requirements:

· 5.5 working days;

· At least 2 – 3 years of relevant working experience in warehouse management and logistics experiences;

Job Highlights

• Contract Duration: 11 months.
• Nearest MRT Station: Pasir Panjang MRT.
• 5 Working Days per Week.

Responsibilities

• Assign and coordinate frequencies based on the national frequency allocation plan, and prepare monthly statistics of frequency assignments.
• Register terrestrial frequency assignments with the International Telecommunication Union (ITU).
• Maintain and update the frequency database to ensure all information is accurate and current.
• Support the Secretariat in organizing and hosting multilateral meetings with neighboring countries, including managing frequency registrations and event logistics.
• Update public-facing documents to ensure they remain up-to-date.
• Assist in developing training programs for different teams, including working with course vendors and obtaining necessary approvals.

Requirements

• Singaporean only.
• Bachelor’s degree in Telecommunications, Electronic Engineering or a related field would be advantageous.
• Good technical understanding of radio engineering principles, e.g. wireless system characteristics and performance, link budget, radio propagation models would be advantageous.

Interested candidates please click “Apply Now”.

We regret to inform that only shortlisted candidates will be informed.

Angelle Patrick John

Fulfillment Team

BGC Group Pte Ltd

EA: 05C3053

Manage high standards of service and clinical quality in health screening projects including:

● Setting up and tearing down, and logistics for the projects.

● Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.

● Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.

● Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.

● Promotion of packages and add-ons to health screening participants.

● Generating and sending of medical reports to clients.

● Keeping the station areas clean and organized.

● Ensure optimal manpower utilization and coverage based on client load.

● Oversee all facilities and enhance the operating efficiency of the projects.

● Assist in the preparation and generation of corporate statistics and lifestyle surveys.

● Maintain client relationships and liaise with them for the renewal of health screening projects each year.

● Handle procurement of products/services, lab codes etc with effective cost savings management.

● Adequately stock supplies for the office, projects and activities.

● Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

*5.5 days work week

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Responsibilities

As a member of the Learning Operations & Innovation team, you will provide support in learning administration and training events management.

Key areas of responsibilities include:

1. Programme Delivery

• Administer training programmes, including publicising programmes, monitoring and managing course enrolments, coordinating logistical/ administrative requirements, and attending to programme enquiries.
• Provide onsite support for smooth execution of programmes, including simple troubleshooting support for technical/ logistical issues.
• Collaborate with relevant units for delivery of programmes.
• Administer post-programme matters, including preparing course evaluation reports, verifying invoices and payment, maintaining training records etc.

2. Learning Administration

• Collate data and information to monitor training curriculum effectiveness through the use of MS Excel and other tools.
• Maintain Total Learning Plan and prepare training reports.
• Facilitate and manage local and overseas training courses and conferences with external training providers and process withdrawals/ cancellation/ postponement (if any).

3. Learning Operations Metrics

• Support Team Leads to track and monitor the team’s adherence to Service Level Agreements (SLAs) and SOPs.
• Work with Finance Business Partners to provide accurate and timely budget checks on officers’ training records.

Requirements

• Preferably 3 to 4 years of relevant training management and administrative experiences
• Possess good writing and communication skills
• Familiar with the use of Microsoft Office applications
• Positive mindset, meticulous, result and customer oriented
• Experienced in managing multiple projects/tasks simultaneously
• Strong team player and ability to work independently
• Ability to work in a dynamic and fast paced office environment

Work Arrangement

• Contract Period: 12 months
• Location: Upper Pickering Street

EA License No.: 96C4864

Reg. No.: R22110485 SHANICE LIM XIN NI

• Assist to create good working environment and develop subordinates by identifying areas that needs training and action to support it
• Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Maintain high level of customer service as per QSC standards
• Ensure overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Ensure that POS system is operational and accurate at all times
• Provide co-ordination and services for both kitchen and service
• NITEC/Diploma/Degree in Business/F&B Management/Hospitality/Tourism or equivalent
• At least 1 year(s) of similar working experiences
• Proficiency in MS Office application
• Excellent interpersonal and communication skills
• Positive attitude with ability to influence positively
• Able to work on weekends

Job Description

• Industry/ Organization Type: Manufacture of general-purpose machinery
• Position Title: Operations & Maintenance Technician
• Working Location: Changi Airport
• Working Hours: 6 days (Shift work)
• Salary Package: Basic salary $2,500 - $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Operate and maintain the Baggage Handling System (BHS) at Changi Airport.
• Follow all safety rules during tasks.
• Perform work efficiently and on time.
• Conduct routine and special maintenance in designated areas.
• Quickly address faults and disruptions in the BHS system.
• Comply with site-specific rules and regulations.
• Deliver materials needing repair to designated sites.
• Return unused materials to delivery zones or the main office.
• Record accurate work order completion data in a timely manner.
• Help with equipment modification or replacement.
• Assist with asset installations.
• Support site housekeeping efforts.
• Participate in work planning.
• Assist in breakdown recovery.
• Update and maintain maintenance checklists.
• Replace equipment as needed.

APPLY NOW!!!

• Relevant work experience.
• Familiarity with Microsoft Office.
• Available for rotating shifts.
• Open roles for Electrical & Mechanical Technician.
• NTC/Nitec/Diploma in Electrical/Electronic Engineering or similar certification.
• NTC/Nitec/Diploma in Mechanical/Mechatronic Engineering or equivalent certification.
• Ability to read electrical drawings or circuit diagrams.
• Hands-on knowledge of PLC and Frequency Inverters is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72192 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Summary:
The ICT Security Operations Analyst will play a vital role in monitoring, analyzing, and responding to security events for a global Corporate and Investment Banking client. This position focuses on maintaining and enhancing security monitoring systems, performing incident triage, and addressing recurring security issues to bolster the organization's cybersecurity posture.

Responsibilities:

• Perform real-time analysis and trending of security log data from various devices and systems.
• Maintain and manage data sources feeding the log monitoring systems, including development and upkeep of detection and alerting rules.
• Respond to user-reported security incidents and evaluate the type and severity of events.
• Conduct initial triage of security incidents to eliminate false positives.
• Identify recurring security issues, develop mitigation plans, and recommend process improvements.
• Provide technical expertise on networking and security mechanisms, including firewalls and web application firewalls.

Requirements:

• Strong understanding of networking principles and their practical applications.
• Hands-on experience with Checkpoint R81.10 and FortiGate firewalls.
• Proficiency with web application mechanisms and Web Application Firewalls (WAF) solutions.
• Familiarity with security incident detection, triage, and response processes.
• Ability to analyze security log data and develop actionable insights.
• Excellent problem-solving skills with a proactive approach to mitigating risks.

Qualifications:

• Bachelor's degree in Information Security, Computer Science, or a related field.
• 5+ years of experience in ICT security operations or a related role.
• Certifications such as CISSP, CISM, or CCSP are a plus.
• Strong communication skills to interact with cross-functional teams and stakeholders.

Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric Fintech ecosystem. Serving more than three million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers.

Role Summary:

Client Money Operations Officer ensures efficient and compliant processing of client fund transactions. The role will include reviewing documentation for regulatory compliance, processing deposits and withdrawals, reconciling records, and maintaining accurate transaction data.

Strong attention to detail and effective communication are essential for problem-solving and collaboration within the team.

If you have a passion for innovation, teamwork and possess a growth mindset, we invite you to join us in shaping the future of digital finance! ️

What would be your responsibilities:

• Conduct routine review and verification of client-submitted documents to validate the source of funds and ensure compliance with regulatory requirements, particularly Anti-Money Laundering (AML) obligations.
• Assist in maintaining accurate records of client documentation and verification processes in the company's database or CRM system.
• Process client funds deposits and withdrawals in an efficient and accurate manner.
• Collaborate with external payment service providers to resolve any issues related to client fund transfers.
• Assist in reconciliations between internal brokerage records and external payment service provider records, identifying and reporting any discrepancies.
• Support liquidity management efforts to optimize funds allocation with payment service providers and internal bank accounts.

What we require from you:

• Diploma or Bachelor's degree in Finance, Accounting/Business Administration/Economics, or a related field is preferred.
• Min 1 year of experience in Operations/Compliance/Client services or similar role would be required. Candidates with no prior experience are welcome to apply.
• Analytical mindset and problem-solving skills to identify and report discrepancies or issues would be highly advantageous.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficient in English and Mandarin (to work with stakeholders who converse only in Mandarin).

Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.

What You Can Look Forward To:

• Competitive compensation package.
• Career growth and personal development within a growing global organization.
• A flat organizational structure that values collaboration and transparency.

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

The Senior HR Operations Specialist will report to the Head of HR and be an integral member of the HR Team to effectively support the manufacturing site in day to day HR operational matters. He/she will provide HR services including but not limited to HR administrative support, recruitment, payroll, employee welfare benefits management, employee relations and retention as well as support training and development, performance and talent management, and employee engagement initiatives. The Senior HR Operations Specialist will support the roll out of HR initiatives for continuous improvement of employee engagement to meet business strategies. He/she will be actively working with other members in the HR Operations team in close collaboration with HR Business partner, business stakeholders, HR Center of Expertise team (ie TA, L&D) as well as the Global HR Shared Services team.He/she will provide HR services including but not limited to payroll, training and development, performance and talent management, recruitment, employee relations and retention and HR administrative support and reporting matters. The “Senior HR Operations Specialist” will support the roll out of HR initiatives for continuous improvement of employee engagement to meet business strategies.

Your Responsibilities

• Support the smooth running of day-to-day HR operations at the manufacturing site in adherence to local labor and statutory laws, relevant HR policies and procedures
• Provide operational HR support related to recruitment, new hire onboarding, off-boarding, payroll, employee welfare benefits, HR administrative support, training and development, performance and talent management
• Contribute to the development, roll-out and monitoring of HR policies/ programs and employee engagement initiatives in compliance with company’s values and behavioral standards
• Support employees in consultative guidance on HR policies, practices and employee relations matters
• Ensure monthly payroll reports are submitted to local payroll vendor and Finance team in accurate and timely manner
• Support recruitment activities as assigned by Senior HR Operations Specialist to ensure that recruitment needs are met in accordance with organizational manpower plan
• Assist with recruiting events such as career/job fairs as well attend recruiting events (ie. industry talks at universities/colleges) and industry conferences
• Maintain and build effective relationship with employees, internal and external key stakeholders and provide reliable HR service delivery
• First point of contact for employee relations matters while working closely with the Senior HR Operations Specialist on investigation, resolving and mediating employee concerns, grievances or disputes
• Support preparation and submission of monthly, yearly and ad hoc HR Management reports and internal/external HR related surveys
• Ensure HR data integrity and accuracy of data and records in HR databases (SAP, SuccessFactors, e-Leave Management System, Employee Master Data) and HR admin processes (personnel files, work pass application/renewal, etc)
• Support and evaluate continuous improvement of innovative HR process, policies and strategies
• Support HR initiatives and HR projects in collaboration with other HR Team members

Your Profile

• Diploma or Bachelor Degree in Business Administration, Human Resources Management or equivalent
• At least 6 years of work experience in day to day HR operations, recruitment, payroll, employee relations, performance and talent management etc.
• Experience working in manufacturing operations environment is preferred
• Proven track record of meeting and exceeding expectations in a results-measured environment delivering effective stakeholder management and outstanding customer service
• Experience working with SAP HCM, payroll or other data management systems is an added advantage
• Strong knowledge and experience in local employment laws and current HR practices/trends
• Strong critical thinking aptitude, constant learning, self-motivation and discipline are a must
• Results driven individual that demonstrates analytical thinking, problem solving skills, innovation and flexibility in managing ambiguous situations.
• Excellent collaboration, communication and interpersonal skills with the ability to build rapport and to work effectively across all levels in a dynamic and fast growing environment with a strong focus on personal accountability, strong work ethic and integrity
• Ability to handle sensitive situations and confidential information with discretion and sound judgement
• Prior experience in start-up environment will be an added advantage

What we offer

• being encouraged to think and act entrepreneurially
• working in global teams and projects
• developing yourself professionally

A premium childcare centre looking for a Marketing & Operations Executive.

Job Descriptions:

- Responsible for the childcare centre enrolments

- Operations and administration of the childcare

- Posting on the company's social media regularly

- Communicate and liase with parents

- Creating EDM for the company using Canva, Photoshop and other video editing software

- All other assigned admin and ops duties in the childcare centre

Requirements:

- Able to do design for social media posting

- Minimum a poly diploma graduate

- Able to work as a team

- Love children

- Well-groomed

- Able to work half day on Saturdays morning

Pls send your resume to [email protected] or whatsapp to 98191940.

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Responsibilities:

• Assist the Operations Manager to oversee the daily operations including managing team KPI results.
• Supervise field resource work progress daily whereby ensuring jobs completion and closed timely.
• Take ownership and lead team leads including process and workflow design, service operations and field service resource management.
• Drives Internal Team and Contractual Service Level Management targets, recovery and improvement plans.
• Provide leadership guidance on service delivery process in accordance to service contract and deliverables.
• Ensure service quality in all aspects of service delivery, including customer satisfaction and team morale.
• Manage team's RACI, roles and responsibilities, workload, training roadmap.
• Manage internal resources and external partners workers including service quality and performance against targets.
• Conduct regular operational reviews with service team or team member in identifying issues and tracking till resolution.
• Provide assistance and advise field resources including handling of escalation cases.
• Manages work related escalations with client and internal stakeholders when required.
• Prepare operation reports and share analysis findings with customers.
• Understand customers’ requirements and needs. Build strong relationships with customers.
• To participate in work meetings with management team and external customer team.

Requirement:

• Min 3 years of related experience in corporate envinroment
• Experience in managing end user support envinroment
• Strong leadership and management skills
• Excellent problem-solving skills
• Strong communication

other information:

• Working location: Raffles Place

Key Responsibilities

Warehouse Operations

• Supervise and coordinate the daily activities of warehouse staff, including receiving, storing, and dispatching goods.
• Monitor warehouse performance metrics to ensure operational efficiency and accuracy.
• Develop and implement workflow processes to optimise storage space and streamline operations.

Inventory Management

• Maintain accurate inventory records using warehouse management systems (WMS).
• Conduct regular stock checks and audits to prevent discrepancies.
• Manage stock replenishment, ensuring adequate inventory levels are maintained.

Logistics Coordination

• Coordinate with logistics providers for inbound and outbound shipments.
• Prepare and verify shipping documentation, including delivery orders and invoices.
• Track shipments to ensure timely and accurate delivery.

Compliance and Safety

• Enforce adherence to workplace safety standards and ensure compliance with company policies.
• Conduct safety inspections and recommend improvements to minimise risks.
• Ensure proper handling, labelling, and storage of goods to prevent damage.

Team Leadership

• Train and mentor warehouse staff to enhance skills and productivity.
• Delegate tasks effectively and provide guidance to ensure operational targets are met.
• Foster a positive and collaborative working environment.

Fulfilship is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

Roles & Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with managers, staffs and merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

-Develop, implement and maintain quality assurance protocols, which include a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to enhance the company's internal capacity.

-Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker/shift management.

-Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

-On-site coordination with operation backend teams to ensure operational efficiency, safety and accuracy.

-Analysis of the data reports to identify performance bottlenecks and improve the performance.

-Continuously improve the throughout and attain a sustainable level of delivery performance improvement.

Benefits

# 10 days Annual Leave.

# Team Bonus/es.

# Condusive working environment.

Working Hours

Mondays to Fridays (9:00 am to 6:00 pm).

Saturdays: (9:00 to 1:00 pm).

Excluding Sundays and Public Holidays.

Easily accessible: 3 bus stops away from Joo Koon MRT Station/Bus-Interchange.