Our client who is a global Chemical Manufacturer is seeking an Operations Manager. The candidate will come with 8 to 14 years of experience across planning, production, logistics, QAQC and warehousing in manufacturing.

Responsibilities:

• Responsible for leading a large team across planning, warehousing, QAQC and logistics
• Manage productivity targets, reduce costs, eliminate errors and deliver excellent service
• Lead, motivate and support
• Organise, supervise and control all production operations according with corporate and local procedures and guidelines.
• Supervise activities and performance of team as part of organisation and human resources support which include development plans and trainings
• Implementation of safety management measures and strong corporate and local EHS procedures

Requirements:

• Bachelor degree or above in related field would be preferred
• 8-14 years in production / operations in a manufacturing environment
• Ideal 5 years of management experience
• Good skills in English communication for internal & external communications and Office software
• Team player with superb collaboration and communication skills.

EA Personnel No R1980434
BeathChapman Pte Ltd
Licence No 16S8112

Interested parties please get in touch with Tiffanie Chua via [email protected] for a confidential discussion

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support new billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• Min a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Preferred Skills & Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
• Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary:

The Event Operations Manager/Assistant Manager will be responsible for overseeing the planning, coordination, and execution of events. The role requires excellent project management skills, attention to detail, and the ability to work under pressure while ensuring the seamless delivery of high-quality events. This position will collaborate closely with internal teams, clients, vendors, and stakeholders to ensure the success of all events.

Key Responsibilities:

1. Event Planning and Coordination:Lead and manage the planning and execution of events, including conferences, seminars, exhibitions, corporate events, and social events.
   Develop and maintain detailed event timelines, checklists, and project plans to ensure smooth operations.
   Coordinate logistics, such as venue selection, catering, audiovisual, transportation, and accommodation for attendees.
   
2. Vendor Management:Identify, negotiate, and manage relationships with event vendors, suppliers, and service providers.
   Ensure all vendors meet quality standards and timelines while staying within budget.
   
3. Team Management:Oversee and lead the event operations team, ensuring clear communication, task delegation, and team collaboration.
   Provide training and support to junior staff or temporary event workers.
   Supervise and manage on-site event staff to ensure smooth operations on the event day.
   
4. Client Relationship Management:Act as the main point of contact for clients before, during, and after events.
   Address client needs and ensure their expectations are met.
   Provide on-site support to clients, ensuring their satisfaction with event operations.
   
5. Budget Management:Develop and manage event budgets, ensuring that events are executed within allocated costs.
   Track and reconcile event expenses and provide regular updates to management.
   
6. On-site Event Management:Oversee the setup, operations, and breakdown of events.
   Ensure that all equipment, signage, and other event-related materials are prepared and delivered on time.
   Manage on-site logistics, attendee check-in, and other operational activities.
   
7. Health & Safety Compliance:Ensure that events comply with local regulations, health, and safety standards.
   Assess risks and implement contingency plans for unforeseen circumstances.
   
8. Post-Event Analysis and Reporting:Collect feedback from clients, participants, and vendors to evaluate the success of the event.
   Prepare post-event reports, highlighting successes and areas for improvement.
   Analyze event performance and suggest improvements for future events.
   

Requirements:

• Education: Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field.
• Experience: Minimum of 2 to 3 years of experience in event operations, with at least 1 years in a managerial capacity.
• Skills:Strong project management skills with the ability to multi-task and prioritize.
  Excellent communication and interpersonal skills.
  Strong problem-solving and decision-making abilities.
  Attention to detail and a commitment to delivering high-quality events.
  Proficient in event management software and Microsoft Office Suite.
  
• Knowledge:Familiarity with event production, logistics, and vendor negotiation.
  Knowledge of local regulations and industry best practices in Singapore.
  
• Language Skills: Fluent in English and Chinese (both written and spoken).
• Personal Attributes: Highly organized, proactive, flexible, and able to work under pressure. Ability to work independently and as part of a team.

Additional Information:

• The role requires flexibility in working hours, including evenings and weekends, depending on the event schedule.
• Occasional travel may be required for off-site events.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description & Requirements

• Plan and supervise the shipments from production to the end-user
• Schedule daily and weekly routes
• Track orders using functional systems (e.g. barcodes and tracking software)
• Coordinate with Warehouse Workers to ensure proper storage and distribution of products
• Monitor and report on transportation costs
• Ensure shipping documents are properly filed
• Report maintenance and repair needs for transportation vehicles and equipment
• Research and suggest cost-effective shipping methods
• Conduct regular safety audits on equipment
• Organize training sessions for employees (e.g. proper use of machines and handling of hazardous material)
• Keep organized records of vehicles, schedules and completed orders
• Ensure compliance with company policies and shipping legislation
• Stay up-to-date with safety regulations

REQUIREMENTS:

• Work experience in a similar role
• Solid knowledge of supply chain management
• Experience preparing and tracking orders
• Excellent organizational skills
• Ability to supervise and train staff
• Problem-solving abilities

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Job Requirements:

• Minimum 3 -5 years of experience in a similar role, preferably in a five star luxury setting.
• A strong understanding of the overall hotel business with the ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
• Proven experience in meeting budget and forecast for all costs, including payroll and other expenses
• Experience in managing and developing a team, including performance management, performance reviews, disciplinary procedures, creating learning and development plans, coaching etc.
• Has a good understanding of luxury guest expectations and desire to meet these expectations.
• Project professional image at all times through personal presentation/ interpersonal skills.
• Has awareness of industry trends in service, product and presentation. A passion for food, wine and the culinary arts that is knowledgeable and effusive.
• Aptitude for developing promotions and marketing.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Duties & Responsibilities:

• Assist the Chairman/CEO in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

• Facilitate government grants including grant approval process and post-award compliance. Ensures timelines are met.

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Any other duties / tasks as requested by management.

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 3 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner

BTS Tankers Pte Ltd, a leading regional ship operating company based in Singapore, is seeking an enthusiastic Senior Operations Manager to join its dynamic team.

Senior Operations Manager - Shipping

The Position:

You will join the vessel operations team, which is responsible for the day-to-day operation activities for the BTS Tankers’ fleet, reporting to the Head of Operations. You will operate several tankers in close cooperation with the Chartering and in-house Agency teams. In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels to deliver an optimal and cost-efficient operation of our fleet and first-class customer service.

Job responsibilities:

• Operating of several tankers in close cooperation with the Chartering and in-house Agency teams.
• Communicating with charterers, brokers, agents, and vessels regarding vessel clearance, voyage orders, and vessel itineraries.
• In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels. By monitoring vessel movement and voyage performance, you aim to deliver optimal and cost-efficient fleet operation and first-class service to customers.
• Ensure compliance with agreed charter party terms, oversee agency appointments, and handle letters of indemnity.
• Reviewing vessel stowage and tank cleaning plans.
• Bunker plans for the vessel and places orders promptly.
• Liaising with vessel owners/Tech managers for Oil major acceptance, investigation reports, and corrective measures when applicable.
• Issuing freight invoices on time as per CP and assisting the Demurrage Analyst for post-ops and claims.

Requirements:

• At least 5-7 years of shore experience in product- and/or chemical-tankers commercial operations. A seafaring background is preferred but not essential.
• Excellent communication skills and aptitude to work as part of a team and on initiative.
• Ability to work independently and under pressure in a changing environment.
• Organized, meticulous, paying attention to details, but also able to focus on the bigger picture when necessary.
• Agreeable to flexible working hours (after office work including weekends will be required).
• Currently residing in Singapore.
• Good computer literacy is essential with Excel reports generation, IMOS experience.

If you are interested in the job, please apply confidentially via email with you CV attached to [email protected].

Only shortlisted candidates will be notified.

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for an Operation Manager (Container Depot) in Cogent Container Depot Pte Ltd. As an Operation Manager, you will be responsible to oversee the day-to-day operations of the container depot. Your tasks will include managing container handling and storage, coordinating with customers and suppliers, ensuring compliance with safety and operational guidelines, optimizing depot operations and leading a team of depot personnel.

1. Responsible for all day to day depot operations
2. Ensure equipment is in good working conditions and follow up on maintenance and repair, if any
3. Ensure that shipping and leasing customer’s KPI are met
4. Responsible for optimal yard planning, relocation and allocation of containers
5. Ensure there is no delay at the gate and ensure smooth traffic flow at all times
6. Discuss and report to superior on any enhancement made to daily operations
7. Responsible for all outdoor tasks like container nomination, container measurement, make shifting arrangement etc.
8. Attend to any additional services which are non-routine in nature (such as container door cannot open etc.)
9. Manage subordinates to achieve operational and service excellence and cost effectiveness
10. Report to superior if there is any dispute, accident and incident. Ensure the proper reporting and escalation of accident and their corrective/ preventive actions.
11. Conduct toolbox meeting daily
12. Attend the regular operations meeting with shipping agents to discuss operations work plan and implementation
13. Keep track of fixed assets and ensure depot facilities are in good order
14. Liaise with trucking team to improve trucking efficiency
15. Regulate the importance and priority of every job order assigned to the operations team
16. Liaise with vendor on container repairs/ washing issues and ensure that they complete their jobs on time to meet our customers’ requirement
17. Ensure containers are repaired according to IICL/ cargo worthy standards or other customers’ criteria
18. Identify safety hazards in operations areas and proactively eliminate any risks
19. Ensure staff work safely in a safe workplace
20. Any other duties and responsibilities assigned from time to time

Requirement

1. Degree or Diploma in Logistics, Supply Chain Management or related field
2. Minimum 5 years in container depot operations
3. Strong knowledge and experience in container depot operations
4. Responsible individual who is diplomatic and possess a high level of initiative and strong interpersonal and communication skills
5. Possession of IICL certification is an advantage

Others:

1. Alternate Saturday
2. Daily meal subsidy
3. Medical, dental & insurance benefits
4. Company Transport: 2 ways from Jurong East

The Role

Custody Operations Manager is responsible for managing the custody framework to safeguard funds maintained in the Trust account on behalf of investors. The incumbent submits custody reports to senior management for management oversight, and ensures the custody processes comply with the regulations and the Group policies and procedures. This role is based in Singapore.

Responsibilities

• Managing the custody framework for complying with regulatory, policy standards and procedures
• Perform regular reviews of the custody services and systems
• Escalate any potential issues to the senior management
• Monitor the safekeeping and movement of customers’ monies in Trust account
• Ensures timely reconciliation of the funds in the Trust account
• Process funds withdrawn from Trust account based on investors’ authorisation
• Collaborate with cross-functional teams to integrate custody services within Chintai
• Stay up to date with industry best practice and compliance requirements
• Provide support to internal stakeholders on custody-related matters
• Prepare and present custody reports to the senior management for oversight on custody activities

Experience & Qualifications

1. Degree or higher in finance, business administration
2. Minimum 5 years of direct experience in custody services with regulated financial institutions.
3. Strong knowledge of custody practices and processes
4. Familiarity with tokenization of digital assets
5. Good knowledge of compliance requirements for custodial services
6. Excellent leadership and managerial skills
7. Strong analytical and problem-solving abilities
8. Good communication skills with stakeholders at all levels

HRS Pte Ltd is a leading hotel outsourcing business working with many of Singapores best hotels and serviced apartments.

We are seeking a junior operations manager, perhaps a first management position who has passion, excellent communication skills and a desire to make a difference in this fast paced environment.

Ideally, you would have had a good education, bilingual, exceptionally well presented, have a strong desire to learn fast from a professional team and to be prepared to make a difference.

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

The job purpose of a Retail and Operations Store Manager is to oversee and manage the daily operations of the store while ensuring a high level of customer service and satisfaction. They are responsible for leading and supervising the store team, managing inventory, ensuring it runs efficiently while providing exceptional services to clients and customers.

Responsibilities

1. Team Management

• Implement and enforce store policies and SOPs in alignment to Company Standards and guidelines.

• To recruit, coach and manage a team of pet care professionals, groomers and support staff.

• Leading and developing team to ensure sufficient skills and knowledge are in place to meet goals.

• To organize, coordinate work schedule and assigning of tasks to staff.

2. Retail & Operating Management

• To oversee all day-to-day operations of store, including grooming, retail and any other services.

• Manage and track store financials, including budgets, revenue, expenses, and profitability.

• Review and analyze sales performance and provide recommendations, execution of promotional events/campaigns to increase store sales and traffic.

• Identify strategies to enhance store customer experience and drive sales performance by conducting regular reviews on how to further expand our customer base, increase store traffic and optimize profitability.

3. Customer Experience

• Establish and maintain customer relationships, provide exceptional service to all customers.

• Address and resolve issues and feedback promptly and professionally.

4. Procurement, Inventory Management, & Fulfillment

• Oversee store inventory levels and ensure the highest level of inventory accuracy by monitoring, scheduling and ordering inventory as required.

• Responsible for tracking the fulfillment rate and service rating of orders from all online and offline platforms

• Conducting of stock takes on a regular basis and reconcile discrepancies

5. Pet Grooming Oversight

• Oversee the grooming department to ensure quality services and customer satisfaction.

• Assist with grooming activities as when required.

• Manage grooming schedules, tools, and supplies to ensure efficiency and high standards of care.

Qualifications：

Minimum 3 years of experience in retail industry which includes at least 1 year of management role, preferably in a pet-related or service industry.

• Hands-on experience in pet grooming, including knowledge of grooming tools, techniques, and safety practices.

• Exceptional leadership qualities

• Excellent communication, interpersonal and customer service skills.

• Strong organizational and time management skills.

• Problem-solving and decision-making abilities.

• Passion for pets and dedication to their well-being.

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

about the company

Our client, a well-established marine services provider in Singapore, is seeking a Procurement Executive to handle the sourcing of both direct and indirect goods.

about the job

• Provide leadership and management of Fleet Operations activities and teams to achieve business and organizational objectives effectively.
• Collaborate closely with Fleet Engineering, Fleet QHSSE, Fleet Sustainability, and Fleet Data and Digital teams to optimize existing processes, implement improvements, and develop new operational workflows.
• Ensure the readiness and deployment of harbor crafts, including container vessels, harbor tugs, water supply barges, and pilot launches, for operational needs.
• Develop and implement strategies, plans, and processes to ensure the fleet is fully prepared to meet both current and future business demands.

skills and experience required

• Minimum bachlelor in Business Administration / Engineering Studies / Supply Chain & Procurement Management, or equivalent;
• preferably at least 7 years of fleet management experience

To apply online please use the 'apply' function, alternatively you may contact Noelle at [email protected]
(EA: 94C3609/ R1982617 )

We are seeking an experienced and dynamic Regional Operations Manager to oversee operations and drive business growth in the office furniture industry. This role requires a hands-on leader with a strategic mindset and the ability to travel between Singapore and Malaysia to support business expansion and store operations.

Key Responsibilities:

• Oversee and ensure seamless daily operations across all store locations, aligning with the company’s mission and vision.
• Develop and implement strategies to expand into new sales channels, including B2B and B2B2C markets.
• Lead the formulation and execution of growth plans for the next 1-10 years, with a focus on achieving financial objectives and business goals.
• Establish team objectives, set policies, and manage annual budgets and expenses to drive efficiency and profitability.
• Foster a high-performance culture by mentoring and guiding employees, including front-of-house leadership, to enhance productivity and professional development.
• Collaborate with cross-functional teams to optimize merchandising, visual displays, sales performance, and pipeline management.
• Partner with the finance team to ensure effective cash flow management and sustained profitability.
• Drive regional expansion efforts, including the establishment and management of stores in Malaysia and Singapore.

Requirements:

• Proven experience in a similar operations management role, preferably in the office furniture or related industries.
• Strong expertise in managing and expanding both B2B and B2C sales channels, with a demonstrated ability to drive growth in these markets.
• Strategic planning and leadership skills, with a successful track record of achieving business expansion and operational efficiency.
• Excellent interpersonal and communication skills to collaborate effectively with cross-functional teams and external stakeholders.
• Flexibility to travel regionally, particularly between Singapore and Malaysia, to support operations and expansion efforts.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

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Role Overview
We are seeking a highly skilled and dynamic Senior Manager, Operations to join our team in Singapore. This role encompasses overseeing operational, administrative, and strategic initiatives critical to the company’s sustained growth and success. The ideal candidate will demonstrate exceptional organizational, leadership, and communication abilities, with a proven capacity to manage complex projects and coordinate with stakeholders across diverse regions.

Key Responsibilities

1. Operational Oversight

• Ensure timely and accurate completion of company and subsidiary audits.
• Oversee accurate and compliant filing of company and personnel tax obligations.

2. Recruitment and Staff Development

• Lead the recruitment and onboarding process for all incoming team members.
• Provide mentorship and guidance to staff, addressing personnel issues across all levels.
• Finalize and deploy an HR system to enhance workforce management and operational efficiency.

3. Strategic Initiatives

• Oversee the deployment of the SAP system, ensuring alignment with business needs.
• Supervise the management of investment fund structures in Singapore (VCC) and Cayman Islands (SPV).
• Lead the implementation of risk and compliance management frameworks, ensuring adherence to regulatory standards and internal policies.

4. Administrative and Communication Management

• Review and approve monthly reports (HR, operations, finance) for submission to senior leadership.
• Prepare and manage meetings, ensuring agendas, minutes, and relevant documents are distributed accurately and promptly.
• Oversee the preparation and submission of internal and external administrative documents requiring leadership approval.
• Maintain effective and consistent communication with stakeholders, including headquarters and subsidiaries.

5. Business Development and Carbon Management

• Oversee trading operations for green and blue methanol, including client introductions and market strategy.
• Manage carbon credit trading activities, including account openings and ongoing credit monitoring.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field; advanced degrees (e.g., MBA, CFA) are highly desirable.
• Minimum of 8 years of experience in operations or a senior managerial role, preferably within a multinational organization.
• Demonstrated expertise in audits, taxation, banking, compliance, and risk management.
• Exceptional leadership, organizational, and problem-solving skills.
• Strong interpersonal and communication abilities, with experience working across regions and coordinating with multidisciplinary teams.

Why Join Us?
This role provides an exceptional opportunity to contribute to strategic leadership and operational management within a forward-thinking organization dedicated to sustainability and innovation. Join our team and play a key role in driving transformative initiatives that make a meaningful impact globally.

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.

Responsible for all project execution, engineering and operational activities, including resource

management and personnel; drive continuous improvement across the operational management

system, processes and best practices; ensure all projects are performed to the highest safety standards

and quality control.

Reporting to the Regional General Manager, some of your key responsibilities will be;

• Project Management – overseeing the scheduling and resourcing of offshore projects, ensuring all project risk is considered, recorded and communicated to the end client.
• Supply Chain - creating a supply chain in the Singapore/Malaysia that can support operations in the region & partner with operations and warehouse teams globally to source and allocate the equipment as required, ensuring the safe, efficient & on-time mobilization of project equipmentfrom the workshop locally.
• Facility & Equipment Management –fitting out a new facility if there is such requirement, co-ordinating the workspace/facility requirements and equipment resources as required.
• Resourcing & Recruitment – Overseeing the recruitment of all operational personnel, ensuring they are competent and fully trained for their role. You will also manage the technician resources and ensure all projects are delivered with competent personnel.
• Client Management - Ensuring operational technical support matters are dealt with promptly and professionally, making this aspect a key attribute of the Ashtead Technology brand.
• Financial management – you will provide input towards budgeting, reporting and business planning activities and hold responsibility for the project budget and forecasting, including working on CAPEX, and adopting a ‘no surprises’ approach to reporting and communication.

MINIMUM QUALIFICATIONS/EXPERIENCE/SKILLS:

The APAC region is a key growth area for Ashtead Technology and this is a great opportunity to join us at

a pivotal time for the region and organisation as a whole.

What will help you to be successful in this role?

You are an established operations management professional and will have excelled in client facing roles · You will have specific experience with subsea mechanical tooling OR hydraulic drum winches and linear pull winches · You have previous experience setting up and managing operations internationally · You have a track record of delivering projects successfully, with a tenacious and energetic attitude from project initiation through to delivery.

PERSONAL QUALITIES:

• Enthusiastic, focused, insightful, intuitive and efficient
• Can manage changing priorities in order to meet deadlines
• Keen to take on additional responsibility and lend a hand when needed

We are seeking a highly experienced Senior Warehouse Management Manager with over 20 years of expertise in warehouse operations and management. The ideal candidate will be responsible for integrating artificial intelligence (AI) and robotics into our Warehouse Management System (WMS) processes, as well as supporting the development of our Enterprise Resource Planning (ERP) system. This role requires a forward-thinking leader who can drive innovation, enhance operational efficiency, and improve overall supply chain performance.

Key Responsibilities:*

1. *Strategic Leadership:*

- Develop and implement warehouse management strategies that align with the company’s goals and objectives.

- Lead cross-functional teams to ensure successful integration of AI and robotics into warehouse operations.

2. *Technology Integration:*

- Assess current WMS processes and identify areas for improvement through the adoption of AI and robotic solutions.

- Collaborate with IT and software development teams to define requirements and specifications for upgrading WMS and ERP systems.

3. *Operational Excellence:*

- Monitor and analyze warehouse performance metrics to drive continuous improvement initiatives.

- Optimize inventory management processes to reduce costs and enhance service levels.

4. *Project Management:*

- Oversee the implementation of AI and robotics projects, ensuring they are delivered on time and within budget.

- Conduct feasibility studies and ROI analyses on new technology investments.

5. *Training and Development:*

- Develop training programs for warehouse staff to ensure effective utilization of new technologies and processes.

- Mentor and lead a team of warehouse supervisors and staff, fostering a culture of innovation and excellence.

6. *Collaboration and Communication:*

- Work closely with suppliers, customers, and other stakeholders to ensure seamless supply chain operations.

- Communicate effectively with senior management regarding project status, challenges, and opportunities.

Minimum of 20 years of experience in warehouse management, logistics, or supply chain operations.

- Proven experience in implementing AI and robotics in warehouse settings.

- Strong understanding of WMS and ERP systems, including development and integration.

- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.

- Exceptional leadership and team management abilities.

- Strong project management skills with experience in leading technology-driven initiatives.

- Excellent communication and interpersonal skills.

Preferred Skills:*

- Knowledge of industry best practices in warehouse operations and supply chain management.

- Experience with data analytics and business intelligence tools.

- Familiarity with automation technologies, such as conveyor systems, automated guided vehicles (AGVs), and robotic picking systems.

This job profile outlines the key responsibilities, qualifications, and expectations for a Senior Warehouse Management Manager who is poised to lead the integration of AI and robotics in warehouse processes, supporting the evolution of the company's ERP systems