MacGregor is seeking an experienced Operational Director from the maritime industry to lead and develop high-performing operations teams across the Middle East and Asia. In this critical role, you will play a key part in enhancing customer satisfaction, driving operational efficiency, and shaping the future of global service delivery.

As Operational Director, you will be responsible for overseeing the maintenance activities and business in the region with and continuously improving the effectiveness and efficiency of the teams. A strong focus will be placed on local communication, personnel development & training and safety management, with the aim of providing high levels of product support for our customers and a positive local team climate.

The position is part of the global operations team and significant co-operation with all other regions is needed for shared learning and initiatives and to ensure a true global support network is provided to our customers.

Through the local service and sales support management structure you will oversee that all inspections, repairs, contracted maintenance and sales support activities are resourced and managed effectively as well as provide operational support for all matrix reports in the Middle East and Asia.

This role will have full responsibility for local cost management and close co-operation with local Finance and HR Business partners is paramount. In addition you will collaborate closely with the GSD Management, Global Operations Team, Global Spare Parts, Sales, Project teams and our customers. The role is part of the Global Service Division (GSD) regional management team and reports directly to the Vice President, Middle East and Asia. The position is located in our office in Singapore.

Other responsibilities

• Work closely with the sales organization to grow the maintenance business in the region
• To grow, execute and manage the service/maintenance agreement
• To improve the efficiency of the service execution process with the adoption of digital transformation
• Proactively champion and communicate MacGregor and GSD strategy and road map initiatives to local teams
• Oversee and manage all regional operations activities in accordance with Operating Principles Manual
• Continuously monitor and develop regional efficiency, productivity, personnel performance and fixed costs
• Drive business opportunities within scope of strategy
• Long-term strategic planning of the regional operations
• Work in proactive partnership with other teams in the GSD structure to maximise company growth and profitability
• Develop and maintain high standards of team climate, developing participation and initiative in all employees
• Develop and maintain a strong culture based on safety and integrity
• Additional duties might be assigned by the company

Skills

This role demands a leader who can motivate and develop high-performing teams. You'll excel at mentoring, and building strong relationships. Excellent communication and interpersonal skills are essential, as is the ability to empower and motivate your team. You have the ability to command respect and credibility, built on a track record of success and a strong professional reputation.

Experience that would help you succeed in your duties:

• University (degree) or equivalent operational experience
• Minimum 10 years of management experience is preferred
• Proven track record in service business in an international marine environment
• Strategic vision and strong analytical capability
• Entrepreneurial attitude and ability to get things done independently
• Willingness to undertake extensive travel overseas
• Fluency in Mandarin and English as to have effective communication with both internal and external stakeholders who are Mandarin-speaking

Why MacGregor?

We offer you the unique opportunity to jump into a transformation journey, where you can leave your footprint.

MacGregor is shaping the offshore and marine industries with leading cargo and load handling solutions and services. Working together with shipowners, operators and builders, we innovate, design and develop solutions that last for a lifetime.

We are a global company that operates in more than 30 countries with 2000 employees and more than 700 MEUR revenue. Our products and solutions can be found onboard more than every second vessel in the global merchant fleet.

Values guide our work

● Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders

● Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences

● Safety is essential in everything we do

We offer our employee benefits such as comprehensive group insurances, flexible benefits, mental wellbeing support, family care leave and hybrid working policy.

Additional Information

Are you ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor? Apply today!

Kindly note that we will only review CVs and applications submitted in English

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Job Description

• Preparing contracts for external stakeholders (including maintenance contracts)
• Preparing budget for the medical centre
• Preparing presentations for internal/external stakeholders
• Liaising with internal stakeholders e.g. Finance, HR, IT
• Liaising with external stakeholders e.g. contractors, vendors, hospitals, dormitories, government agencies and landlord
• Participate in procuring various services for the medical centre
• Regularly processing and reviewing invoices, outsourced services and centre's licenses
• Data entry and consolidation
• Prepare and coordinate licensing and audits (MOH, NEA and MOM)
• Reporting officer of admin and operations team, overall in charge of rostering, staff development and appraisals
• Liaison person for research projects
• Preparing monthly workload statistics / dental reports
• Overseeing Primary Care Plan (PCP) onboarding and off-boarding
• Preparing and coordinating reports to HQ

Requirements

• min. Degree in Business Administration or equivalent.
• Minimum 5 years of relevant experience in managerial level, preferably operations experience in healthcare setting in a similar capacity.
• Excellent interpersonal and communication skills to work well with all departments.
• Strong leader with tested ability to manage, motivate and coach teams.
• Enjoys challenges and able to work with tight timelines when needed.
• Well versed in Microsoft Office (Word, PowerPoint and Excel).
• Able to work in collaboration with other professionals in the multi-disciplinary team.

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Operations Manager

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Overview: We are seeking a creative, independent and driven Part-Time Operations Specialist to support our efforts in executing growth strategies across various aspects of the business, especially marketing.

The ideal candidate will be proactive, detail-oriented, and passionate about Events industry, with the willingness to get hands on and the openness to undertake various tasks across functions.

Key Responsibilities:

Marketing:

• Assist in planning and creating engaging content for digital platforms, including social media posts, blog articles, etc.
• Conduct research on market trends, competitors, and consumer behavior to help inform marketing strategies and ensure relevant content.
• Research and email outreach to potential partners/customers to setup discussion meetings
• Exhibition Booth manning & pitching

Floristry/Event Support:

• Assist with the planning and execution of projects (eg. logistics planning)
• Hands-on floristry: Cleaning, dethorning, packaging fresh flowers
• Decor installation: Must be physically able to lift weights and work on hands-on installation projects
• Wedding Actual Day Coordination

Requirements:

• Education: Pursuing or completed a degree in Marketing, Communications, Business, or a related field. Candidates from top universities preferred.
• Experience: Previous experience in marketing or a related field is a plus
• Skills: Strong written and verbal communication, creativity, social media savvy, and basic knowledge of digital marketing tools.
• Tools & Technology: Familiarity with social media platforms, content management systems, and basic design tools (e.g., Canva, Adobe Suite) is a plus.
• Organizational Skills: Ability to prioritize tasks, meet deadlines, and work efficiently in a remote or office environment.
• Self-motivated, detail oriented and comfortable working independently and collaboratively with a team.

If you’re passionate about fast paced, events & project based industry, we’d love to have you on our team!

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People First: Elevating customer experience, empowering our staff.
• Dynamic Mindset: Always responding quickly, efficiently, and decisively.
• Sustainable Business: Prioritizing long-term over short-term objectives.

Responsibilities

• Assist in day-to-day leasing operations, ensuring timely vehicle delivery, inspections, and reposessions.
• Perform regular updates of vehicle inventory & stock list.
• Serve as the primary point of contact for customers & vendors ensuring efficient service.

Skills Required

• Minimum ‘O’ Level.
• Prior experience in the automotive leasing industry would be preferred.

Other Requirements

• Possess good interpersonal and communication skills.
• Possess valid class 2/2A/3/3A Singapore driving licence.

Job responsibilities:

online store sales and promotions, operating various online platforms, order following, and order processing.

Worker requirements:

Experience required

with the ability to independently complete tasks.

Benefits:

7 days of annual leave, 14 days of sick leave, year-end bonus.

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

We’re looking for an Operations Engineer

As an Operations Engineer, you’ll dive deep into complex technical environments in order to provide professional, high-quality service and assistance to our users. You will support our users in close cooperation with other teams so that you can swiftly respond to any issue and maintain a good relationship with even the most demanding users with non-compromising solutions.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will maintain advanced DataMiner Systems by resolving customer issues.
• You will make sure that issues get addressed to guarantee maximum service availability.
• You will provide consultation to help customers realize the full potential of their system.
• You will work closely together with both squad and chapter members in an agile environment.
• You will maintain high-quality standards and provide internal departments with product feedback.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as an Operations Engineer.

• Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and Wireshark
• Basic knowledge of C# is preferred, or good experience with a similar language
• Experience with HTML, XML, client-server systems, and SNMP
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Cassandra is an asset
• Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner who adapts quickly to new situations.
• You are communicative and have strong interpersonal and organizational skills.
• You think logically and are customer-oriented.
• You have natural technical insight.
• You have good verbal and written communication skills in English.
• You have a bachelor’s, master’s, or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Job description

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. On the job risk analysis and preparation of risk assessment procedure.

5. Preparation of method of statement / process for presentation to clients.

6. Perform checks and inspections of entire systems including control parameters attendance.

7. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

8. Perform full set of testing complying to authorities / clients requirement.

9. Perform maintenance program and complying to authorities / clients requirementt.

10. Attendance of meeting and or site survey with clients.

11. Submission of quotations / costing to clients within stimulated time frame.

12. Logistic and manpower planning and arrangement.

Job Overview:

The Operations Executive will oversee and coordinate cleaning operations, ensuring high-quality service delivery and operational efficiency across various project sites. The role involves managing cleaning teams, monitoring work schedules, maintaining equipment and supplies, and implementing strategies for continuous improvement. You will also be responsible for ensuring compliance with safety measures and managing budgets.

Key Responsibilities:

Coordination & Quality Service Delivery:

• Work closely with the supervisor and clients to ensure high-quality cleaning services are consistently delivered.
• Ensure cleaning teams adhere to safety protocols during operations at all sites.

Process Improvement:

• Compile and analyze data to identify areas for improvement in cleaning processes.
• Assist in developing and reviewing operational plans to improve work procedures and enhance service quality.

Reporting & Compliance:

• Review and submit daily cleaning job reports to management, ensuring accuracy and timely submission.
• Monitor and maintain stock levels of materials and equipment, implementing maintenance schedules for tools and machinery.

Team Management & Scheduling:

• Plan and deploy work schedules and manpower efficiently, ensuring tasks are completed on time.
• Support the capability development of staff and ensure effective work processes are in place.

Tender & Contract Management:

• Interpret tender specifications and prepare accurate quotations for cleaning operations.
• Assist in negotiating terms, conditions, and pricing, ensuring contract compliance and satisfaction.
• Ensure that budget guidelines are adhered to and report deviations with appropriate explanations.
• Raise purchase requests within agreed limits and follow up on contractual payments.

Risk Management & Conflict Resolution:

• Report potential risks related to contract changes and assist in resolving any existing conflicts.

Job Requirements:

• Minimum 3 years of experience in the cleaning or operations industry.
• Possession of a valid Class 3 driving license to transport workers to and from the dormitories and work sites.
• Strong interpersonal and communication skills with leadership abilities.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Flexible to work a 6-day work week, including Fridays, Saturdays, and Sundays.

We are looking for dynamic and indpendent candidates to join us an Operations Supervisor in the Catering industry!

Job Highlights

• Career Advancement Opportunities
• Dynamic Working Environment
• Attractive Salary & Incentive Package

Responsibilities:

• Ensuring customers' satisfaction in terms of service and deliveries
• Assist in deliveries and set up buffet food and equipment for clients if necessary
• Track inventory of equipment used for events
• Management of payment from all customers
• Deliver and set-up buffet food and equipment to clients
• Delivery of bento sets to clients
• Ensure timely delivery and collection of all buffets and/or equipment as per the delivery schedule
• Ensure proper maintenance of vehicle

Requirements:

• At least 3 years experience in a similar setting is required
• Possess a valid Singapore class 3 driving license (Van / Lorry)
• Familiarity with Singapore roads and experience in the set-up of outdoor buffet events will be advantageous
• Good communication skills to converse with customers
• Must be able to carry relatively heavy loads
• Willing to work shifts, weekends and Public Holidays

Roles & Responsibility

1. Operations support

• Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one
• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
• Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team
• Support the floor team on Flash Sales event execution when necessary

2/ Corporate business development support

- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action

- Analyse sales and adapt each analysis to brand needs and particularities -

Participate in post-sale meetings with brands

- Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference

- Assist in drafting of agreement with brands

- Any other ad-hoc tasks assigned by the supervisor

Knowledge, experience and capabilities

• High-energy self-starter with a relentless, entrepreneurial work ethic
• Proactive, able to understand the needs of the brands / customers / team
• Exceptionally organised, with time management and multitasking skills
• Flexible and able to work across departments, quickly switching between tasks
• Excellent communication skills and interpersonal skills
• Hands-on with Excel and Word, ideally with Shopify / Google Analytics

Responsibilities:

1. Outlet Operations Management:

• Oversee day-to-day operations to ensure efficient and effective service delivery.
• Monitor and maintain operational smoothness, addressing any issues or bottlenecks promptly.

2. Equipment Maintenance:

• Manage equipment servicing, maintenance, and repair issues to minimize downtime and ensure optimal performance.
• Coordinate with vendors and service providers to schedule maintenance activities and resolve technical issues.

3. Premises Upkeep:

• Ensure that the clinic premises are well-maintained, clean, and in compliance with safety and hygiene standards.
• Address any facility-related issues promptly and coordinate necessary repairs or improvements.

4. Stock Management:

• Collaborate with the procurement department to manage stock levels, including ordering and storage of products.
• Liaise with internal and external stakeholders to ensure timely delivery of supplies and optimize inventory management.

5. Communication Facilitation:

• Act as a bridge between the clinic and back-office functions, facilitating seamless communication and coordination.
• Relay important information, requests, and feedback between different departments to ensure alignment and efficiency.

6. Vendor and Stakeholder Management:

• Liaise with suppliers, inspectors, contractors, and agents to ensure smooth operations and timely resolution of issues.
• Establish and maintain positive relationships with external partners to support the clinic's operational needs.

7. Customer Service:

• Handle client inquiries, complaints, and feedback promptly and professionally, ensuring a positive customer experience at all times.

8. Ad-Hoc Tasks and Administrative Support:

• Assist with ad-hoc tasks and projects as assigned by management, demonstrating flexibility and adaptability.
• Provide administrative support as needed, including documentation, record-keeping, and coordination of meetings or events.

Requirements:

• Bachelor's degree in administration, business management, or a related field (preferred).
• Previous experience in operations management, preferably in a healthcare or aesthetics clinic setting.
• Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Excellent communication and interpersonal skills, with a focus on fostering collaboration and teamwork.
• Proficiency in Microsoft Office

Job Responsibilities:

• Calculate commission payments for stylist based on established criteria and guidelines
• Ensure accuracy and timeliness in processing commission payments
• Collaborate with the operations team and management to resolve any commission-related inquiries or discrepancies
• Maintain detailed records of commission calculations and payments
• Generate reports on commission payments and performance metrics as needed
• Assist in developing and implementing commission structures and incentive programs
• Stay updated on industry trends and best practices related to commission calculations
• Any ad-hoc duties as required

Requirement:

• Diploma or relevant certifications in administration
• Min. 2 years of relevant experience
• Proven experience in operations administration, with a focus on commission calculations
• Strong mathematical and analytical skills
• Proficiency in Microsoft Excel and other relevant software applications
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and a high level of accuracy in calculations
• Knowledge of sales processes and commission structures is a plus

Remunerations:

Working Days: 5 days’ work week (Monday to Friday)

Working Hours: 8am to 5pm/ 9am to 6pm

Annual Leave: 14days (for the 1st year), subsequently will increase 1 day and capped at 21 days

Medical Leave: 14days

Medical Claim: $300 per year

Birthday Leave

Birthday Voucher of $80

Staff discount on services & products

WE REGRET THAT ONLY SHORTLISTED CANDIDATED WILL BE CONTACTED

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People First: Elevating customer experience, empowering our staff.
• Dynamic Mindset: Always responding quickly, efficiently, and decisively.
• Sustainable Business: Prioritizing long-term over short-term objectives.

Responsibilities

• Assist in day-to-day leasing operations, ensuring timely vehicle delivery, inspections, and reposessions.
• Perform regular updates of vehicle inventory & stock list.
• Serve as the primary point of contact for customers & vendors ensuring efficient service.

Skills Required

• Minimum ‘O’ Level.
• Prior experience in the automotive leasing industry would be preferred.

Other Requirements

• Possess good interpersonal and communication skills.
• Possess valid class 2/2A/3/3A Singapore driving licence.

Operations Administrator - Full-Time [ 6 days per week] / Part-Time [ 3 days per week] - Work in Malaysia

Job Scope:

· General administrations & co-ordinations for smooth operations.

· Assist in planning and adjustment of manpower scheduling.

· Compile and consolidate manpower strength.

· Answer employee questions regarding operations.

· Prepare operations reports as needed.

· Perform other ad-hoc duties as and when required.

Job Requirements:

· Diploma or equivalent with at least 1 year of experience in administrative support or operations within a fast-paced environment.

· Able to work on weekends and public holidays

· Strong organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong problem-solving skills and the ability to adapt to changing priorities.

· Able to communicate well with employees of different profile.

· Ability to work independently and as part of a team, demonstrating initiative and a collaborative mindset.

. Willing work in Malaysia

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People First: Elevating customer experience, empowering our staff.
• Dynamic Mindset: Always responding quickly, efficiently, and decisively.
• Sustainable Business: Prioritizing long-term over short-term objectives.

Responsibilities

• Assist in day-to-day leasing operations, ensuring timely vehicle delivery, inspections, and reposessions.
• Perform regular updates of vehicle inventory & stock list.
• Serve as the primary point of contact for customers & vendors ensuring efficient service.

Skills Required

• Minimum ‘O’ Level.
• Prior experience in the automotive leasing industry would be preferred.

Other Requirements

• Possess good interpersonal and communication skills.
• Possess valid class 2/2A/3/3A Singapore driving licence.

Overview

As part of the operations team that reports to the operations manager, the Operations Executive will be responsible for managing the operations of our shared bicycle, ensuring the smooth running of day-to-day operations, and driving the company’s growth. This role requires strong analytical skills and excellent communication skills.

Responsibilities

• Oversee and manage the day-to-day operations
• Develop and implement strategies to improve operations efficiency and increase ridership
• Work closely with contractors to ensure compliance with contract agreement standards
• Prepare monthly performance indicators reports
• Design, review, and conduct training syllabus for contractors to achieve consistent outcomes
• Manage import and export shipments
• Plan and execute outdoor events
• Key liaison with public agencies

Qualifications

• Minimum diploma in business, operations, or logistics management
• At least 1 year of experience in operations management, preferably in the transportation or logistics industry
• Strong analytical skills and attention to detail
• Excellent communication and leadership skills
• Ability to work independently and as part of a team
• Passion for sustainable transportation and urban mobility
• Experience in G-Suite, Slack, and Notion will be advantageous
• Able to start work immediately will be an advantage

JOB DESCRIPTION (ROLES AND RESPONSIBILITIES)

• Monitor the global hotline and provides the initial response to the requests or escalations.
• Create the ticket for every OPS activities and assign it to respective OPS Team members.
• Monitor all the OPS tickets and ensure timely completion of each activities.
• Review all the documentation prepared by OPS Team to clear for submission.
• Monitor all the assets of OPS Team (Equipment, Tools and Spare Parts).
• Escalate higher level issue whenever necessary.
• Prepare and submit relevant Operations documents as needed.
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed.

SKILLS AND QUALIFICATIONS

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields is preferred.
• Basic background in engineering or technology industry.
• Proficiency in using computers and basic applications such as MS Outlook, Teams, Word, Excel and Powerpoint.
• Exceptional organizational and communication skills.
• Meticulous, organized with good communication and customer service skills.
• Ability to work independently and remain professional under pressure.
• Ability to clearly communicate with colleagues and end users.

ADDITIONAL REQUIREMENT

• Comfortable to work in a shifting schedule.
• Comfortable to work overtime as needed.

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

The Operations Executive supports the day-to-day management of service apartment operations, ensuring smooth functioning, guest satisfaction, and compliance with Company standards and regulations. This role involves overseeing the housekeeping, maintenance and guest services, while coordinating with various teams to maintain quality of service.

Main Responsibilities

• Coordinate daily operations, including housekeeping, maintenance and front of house guest services
• Assist in scheduling and supervising housekeeping and maintenance teams to ensure timely task completion
• Supervise/Address guests' enquiries, requests and feedbacks professionally and promptly, ensuring guests' and stakeholders' satisfaction
• Conduct daily inspections of apartments and common areas to ensure cleanliness, functionality, and adherence to Company standards
• Monitor inventory levels of supplies and amenities, as needed to avoid shortages
• Prepare daily, weekly, and monthly reports on occupancy, maintenance issues, and guests' feedback and site incidents
• Supervise/Handle administrative tasks, including updating records, processing invoices, delivery orders and maintaining documentation
• Carry out other tasks and responsibilities as delegated by the Supervisor or Management

Requirements

• General Certificate or Diploma in related field
• Minimum 2 to 3 years of experience preferably in or service apartment or facilities management industry
• Good organizational and multitasking skills to manage diverse responsibilities
• Excellent interpersonal and communication skills to interact with guests, staff and stakeholders
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Problem-solving mindset with the ability to work under pressure in a fast-paced environment
• Knowledge of housekeeping and maintenance operations, as well as safety and hygiene standards and infection prevention and control
• Attention to details and commitment to uphold high quality of service and service recovery management
• Willingness to undergo training and skill development programmes aligning with Company goals

Work Location

• Henderson

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"