1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

• Ensure team achieved the given objectives are achieved and prevent contamination to the environment
• Ensure team adheres to safety measures during waste operations
• Coordinate with appropriate persons to ensure complies with the organisational requirements
• Gather relevant data to conduct environmental impact assessments
• Research and report on existing and emerging trends in waste managements
• disposal processes
• Implement methods and standard operating procedures for waste disposal operations
• Implement operation plans to improve and track work processes in compliance with organisational requirements

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Manager will be responsible for overseeing automotive maintenance projects and supporting the Engineering and Operations Control team through innovation and data analysis. The role requires expertise in project execution, optimizing maintenance processes, and leveraging data analytics to drive operational efficiency. The Manager will also play a key role in implementing technological advancements and continuous improvement initiatives to support business objectives.

Key Responsibilities:

1. Project Management for Corporate Fleet:

• Oversee projects, from planning and execution to monitoring and closure.
• Ensure all maintenance activities align with safety standards, quality control, and regulatory compliance.
• Coordinate with cross-functional teams to ensure timely and cost-effective project delivery.
• Manage project timelines, budgets, and resources effectively.
• Track and report project progress to senior management and key stakeholders.

2. Support Engineering & Operations Control:

• Collaborate with workshop operations teams to drive improvements in fleet maintenance operations.
• Develop and implement data-driven strategies to enhance operational performance, including efficiency, productivity, and resource utilization.
• Use data analytics and KPIs to monitor and evaluate the performance of maintenance processes.
• Assist in the development of dashboards and reporting tools to provide real-time insights into maintenance performance and equipment health.

3. Innovation & Continuous Improvement:

• Identify opportunities for innovation and process improvement in automotive maintenance operations.
• Stay up-to-date with the latest trends in automotive engineering and operations control to ensure the company remains competitive.

4. Stakeholder Collaboration:

• Work closely with internal teams (Engineering, Operations, IT, etc.) and external partners (vendors, subcontractors, etc.) to ensure alignment on project goals and execution.
• Engage with senior management to align project outcomes with business strategy.
• Provide technical guidance and support to the maintenance and operations teams.

5. Resource & Team Management:

• Lead training initiatives to ensure that teams are proficient in the latest tools and technologies related to automotive maintenance.

Key Qualifications:

• Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or related field.
• Minimum of 5-7 years of experience in automotive maintenance, project management, or engineering operations control, with at least 2 years in a managerial or supervisory role.
• Proven experience managing complex automotive maintenance projects. PMP or similar certification is advantageous.
• In-depth knowledge of automotive systems, fleet maintenance, and data analytics.
• Strong analytical skills and experience with data analysis tools to optimize operations.
• Experience implementing new technologies, driving process improvements, and promoting innovation.
• Strong written and verbal communication skills, with the ability to influence stakeholders and present data-driven insights.

Competencies:

• Strong problem-solving and critical thinking skills.
• Proactive approach to identifying and implementing solutions.
• Ability to manage multiple priorities and projects simultaneously.
• Ability to work effectively in a fast-paced and dynamic environment.

Working Conditions:

• Office-based with regular visits to automotive maintenance sites and operations centers.
• Occasional travel may be required to meet with external vendors and stakeholders.

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

ABOUT THE ROLE

As a Product and Operations Manager, you will be responsible for the installation, maintenance, and troubleshooting of LED lighting systems. Your role involves working with various LED technologies, ensuring optimal performance, and provide technical support. This position requires a combination of technical expertise, problem-solving skills, and a commitment to deliver high-quality LED solutions. You would also be responsible for the selection of suitable LED products, and vendors for various projects.

RESPONSIBILITIES

1. Installation and Configuration: Install and set up LED lighting systems in accordance with specifications and industry standards.
   Configure LED controllers, drivers, and associated components to ensure seamless functionality.
2. Maintenance and Upkeep: Conduct routine inspections and assign technician maintenance of installed LED systems to identify and address any issues promptly.
   Replace faulty components and perform upgrades to enhance system performance.
3. Programming and Tuning: Program LED controllers and drivers to achieve desired lighting effects and meet customer requirements.
   Fine-tune LED systems for optimal brightness, colour accuracy, and energy efficiency.
4. Troubleshooting: Diagnose and troubleshoot technical issues with LED installations.
   Collaborate with cross-functional teams to identify and implement effective solutions.
5. Quality Assurance: Ensure that all LED installations meet quality standards and comply with safety regulations.
   Conduct testing and validation procedures to guarantee the reliability of LED systems.
6. Customer Support: Provide technical support to customers and address inquiries related to LED systems.
   Offer guidance on best practices for optimal system performance.
7. Understanding NovaStar system, ColorLite & Huidu system. Maintain cloud technologies Vnnox and Colorlight for LED content management.
8. LED Project planning and assign resource allocation to execute the project.
9. Laise with Vendor on the LED specification and delivery.
10. Onsite LED survey, LED design, specification and measurement.
11. Provide LED recommendations to customers and sales
12. Support sales in the quotation and tender bidding.

REQUIREMENTS

● Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, or related field

● 2-5 years working with LED systems (Installation, Maintenance, Troubleshooting)

● Familiar with LED technologies like NovaStar, ColorLite, Huidu, Colorlight and Vnnox

● Experience in project planning, resource allocation, and working with various vendors

● Strong technical expertise in LED systems, programming and tuning controllers

● Knowledge of quality assurance and safety regulations for LED installations

● Customer support and communication skills

● Project management capabilities and willingness to travel for site visits and review installations by technicians

● Strong problem-solving skills and ability to work independently

Overview:

The Asst. Manager will assist to lead and support the budget team day-to-day operational activities, enabling the team to dedicate more time to optimizing processes and driving efficiency.

Responsibilities:

• Assist in routine financial operations, including reporting, budgeting, and forecasting tasks.
• Support ad-hoc financial requests and data preparation for strategic decision-making.
• Approve FastPay collections link submission for students’ activities and provide support.
• Preparation for withholding tax submission.
• Preparation Risk Control Matrix.
• Contribute to streamlining existing workflows and identifying opportunities for process improvements.
• Review of journals submission and budget transfers.
• Review of WBS creations and submission.

Requirements

• Possess a recognized degree in Accountancy with a minimum of 3 to 5 years working experience.
• Good knowledge of SAP financial systems (S4 HANA) and analytical tools (eg. Power BI) would be an advantage.
• Possess excellent analytical, problem-solving, communication and strong interpersonal skills.
• Proficient in Microsoft Office applications.
• High level of independence as well as the maturity and ability to work with staff at all levels.

Who We Are Looking For?

Sales and Operations Manager (Supermarket)

Lead and manage a group of area/cluster managers to deliver business plan and KPIs within budget. To be accountable for overseeing the clusters of stores to ensure activities are effectively carried out. Administration aspects through co-ordination and correspondence with the respective HQ support departments to ensure effective communication and uniformity of instructions amongst all stores.

What Awaits You:

• Involve in the analysis and forecast of market trend to assist stores to stay ahead of competition.
• Participate in establishing and executing Company policies, procedures, promotions and guidelines to entail operational efficiency.
• Provide clear direction, guidance and leadership to the Area/Cluster managers under his/her care.
• Delivering strong effective communication regarding key KPIs either in written or verbal format
• Collaborate with support departments to ensure all corporate strategies, directives and promotions are effectively thought out before being implemented and executed with excellence at stores to achieve operations effectiveness.
• Work closely with support departments to identify potential areas of concerns with regards to promotions executions and opportunities
• Train and develop team members in established techniques and skills, procedures and company policies to reach a higher level of efficiency
• Conduct routine supervision to ensure all corporate strategies and directives are implemented and well executed at the stores.
• Involve in strategic planning in areas on store refits, new store opportunity as well as merchandise displays.

We Are Excited About You If You Have:

• Tertiary education in Business Administration, retail operation management or related disciplines
• At least 5 years of experience in managing retail sales and operations of global retail brands.
• Strong business acumen with aggressive sales and consumer approach to managing business and improving processes.
• Strong analytic skills, resourceful, meticulous
• Excellent people management, communication and interpersonal skills
• Possess leadership qualities
• Resourceful with a positive attitude
• Confident with a high level of self-drive, integrity and professionalism
• Strong level of judgement
• Proficient in MS Office
• Sound knowledge in the retail industry, government regulations on consumers protection act etc
• Strategizing and planning skills
• Feedback skills

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Position Overview:

The Operations Manager is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

1. Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

1. Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

1. Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

1. Crew Logistics

• Oversee the coordination and management of all crew-related logistics, including commercial positioning flights, accommodation, and catering.
• Ensure efficient crew rostering and duty time management in compliance with regulatory standards.
• Manage relationships with vendors providing crew services such as transportation and lodging.

1. Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

1. Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

1. Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

1. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

1. Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

1. Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Extensive experience in aviation operations, preferably within the private jet or corporate aviation sector.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Proven experience in vendor management, contract negotiation, and strategic supplier relationships.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen with experience managing budgets and cost control.
• Ability to thrive in high-pressure environments and manage multiple tasks simultaneously.

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role:

• Regularly engage with equity terminals to assess operational and financial performance, aiming to enhance profitability through improved productivity and efficiency.
• Support the establishment and monitoring of terminals’ KPIs and provide insights on performance gaps.
• Prepare and deliver regular updates on terminal performance, associated projects, and ongoing discussions.
• Review annual budgets for terminals, including capital expenditure plans, and assist in securing Management approvals.
• Assess current terminal processes to identify improvement opportunities and implement best practices.
• Collaborate across departments to ensure effective management.

Requirements:

• Bachelor’s degree in a relevant field, such as Maritime Studies, Accounting, Finance, Mathematics, or Engineering.
• 2-3 years of experience in container terminal management preferred.
• Candidates with additional experience may be considered for a higher-level position.
• Strong business judgment and analytical skills.
• Intermediate proficiency in Microsoft Excel and PowerPoint.
• Basic understanding of financial statement analysis and financial modeling.
• Candidates from other industries are encouraged to apply.
• Experience in shipping or marine terminal operations is an advantage.
• Basic understanding of contract structures.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Manager/ Senior Assistant Manager, Crisis Planning and Operational Resilience

The incumbent will play an integral role in designing hospital infrastructure for the various types of Crisis (e.g. Civil Emergency, disease outbreak, mass casualty incidents) and management of Business Continuity Plan (BCP) for the hospital. In addition, the candidate will develop strategies and formulate policies and training programs to support the hospitals emergency preparedness across all departments within the institutions. Training and mentorship on crisis planning will be provided to the successful candidate.

Responsibilities

• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.
• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,
• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,
• Collaborate with various internal and external stakeholders to develop and establish business continuity plans and emergency response plans,
• Scan horizon for new structures, techniques, and technology to mitigate against and prepare for identified hazard,
• Work with internal and external stakeholders in development and maintenance of risk management plans, business continuity plans emergency response plan,
• Establish Emergency Management awareness and training programs that comprises engagement, training, exercises, so that all clinical and non-clinical departments and their staff know and buy-in to their roles,
• Work closely and as part of the command, control, & communications, surge capacity and bed management, security, safety, information technology, and fire teams, and subsequently form an ideal organization structure incorporating emergency preparedness
• Support planning and procurement of EP equipment, including development of maintenance regime and ensuring the readiness state,
• Plan, implement and coordinate on the setup of hospital capacity and crisis operation and related developments during peacetime and crisis management,
• Act as the main point of contact for all Emergency Planning (EP) related matters for internal stakeholders and external agencies (ie Ministry of Health’s Crisis Strategy and Operations Group),
• Support the Responsible Person in planning for the Hospital Protected Vital Facility and related responsibilities during National Emergencies,
• Provide secretariat support for Emergency Planning-related meetings and track matters arising, project timelines and updates, and
• Any other duties/projects which may be assigned from time to time by Reporting Officer.

Qualifications

• At least a Bachelor in any discipline with at least 4-8 years of relevant working experience,
• Strong technical skills including a sound working knowledge of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs,
• Influential and able to inspire and persuade others across all levels of the organization, driving consensus and buy in,
• A natural curiosity and eagerness to ask questions, explore new ideas and seek out innovative solutions,
• Maintain 100% confidentiality, tactful, diplomatic, resourceful, and exercises independent judgment and discretion,
• Proactive attitude and determination to ensure required outcomes are achieved with a sense of accountability.

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

JOB DESCRIPTION

As Operations Manager (Admin Principal) of the campus, you will play a key role in assisting the centre leader(s) in enrolment, finance, parents and external relations, marketing and promotional events, estate management, safety, health, hygiene and security, quality management, regulatory compliances, logistics support and general administration of the campus. You will supervise a small team of customer service/administrators and security officers to achieve excellence in school administration and operations. This job offers excellent opportunities to acquire skills in all facets of organisational administration in a vibrant environment.

KEY RESPONSIBILITIES

• Manage general administration of the campus including generating management reports, update of government subsides, ensuring the completeness of customer records, and maintain proper documentations and records
• Working with centre leader(s) in meeting enrolment and revenue targets, manage the day-to-day financial operations including exercising financial control over budget expenditure, timely collection of revenues and financial reporting
• Supporting the centre leader(s) in customer relations and customer services, including engagement and customer satisfaction, prospecting, enrolment and general customer affairs
• Supporting the centre leader(s) in establishing, building and maintaining external relations, including coordinating activities with stakeholders such as government authorities, community partners, residents committee and constituency advisors
• Supporting the centre leader(s) in human resource management including engagement and retention, manpower planning for non-teaching staffs, professional development, resourcing and general HR administration
• Overseeing estate management of the campus and liaising with contractors on estate and landscape maintenance, improvement work and health safety, cleanliness of the school
• Reviewing and maintaining security and safety of the school premises and property, including the establishment of security and safety procedures and the conduct of emergency exercises
• Providing logistics support for school activities, excursions and functions such as Open Houses, Parents-Teacher Conferences etc.
• Supervising a team of customer service officers, security officers and in certain circumstances attendants, traffic warden etc. and providing them with on-the-job training for effective school operations

JOB REQUIREMENT

• Candidates with at least 3years Sales Management, Hospitality/Retails Operations preferred

Responsibilities :

• Plan and coordinate resources for daily inbound / outbound warehouse operation
• Manage both the warehouse and shipping operation to ensure efficient and timely operation of
  the distribution
• Maintain customer service and safety work environment
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts,
  stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system
  concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse
  operation process/workflow to optimize efficiently
• Responsible for control of costs, budget and vendors including negotiate rates
• Monitor and analyze operation KPIs and submit daily/weekly/monthly reports.
• Recruit and train of warehouse and shipping personnel

Requirements :

[MUST]

• At least 3 years supervisory experience
• Willing to do hands on warehouse and shipping operations and customer service oriented
• Strong analytical ability and sensitive to numbers figures and time.
• Strong project and product management skills, including a thorough understanding of how to
  interpret business needs and translate them into operational requirements
• Proficient in MS Office (Excel, Power Point) for data analysis and reporting purposes
• Self-driven, highly motivated and possess initiative

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ray Loh Run Ting
EA Personnel Reg. no.: R1550214
EA License no.: 07C5771

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

A. Job Description:

1. Deployment of manpower for all operations - managing 50-100 pax of indviduals per week
2. Recruitment of Part Timers
3. Expansion of Manpower Networking
4. Part Timers Database & Segmentation
5. Communications with part timers - gathering feedback on ground from promoters
6. Managing Recruitment Channel, eg - telegram & etc
7. Admin - Sales Report & Photo Documentation on weekly basis
8. Warehouse Duty - minimum once a week (include packing, managing logistic delivery schedule & communicate with partners)
9. Programs Auditing over Weekday / Weekend - island wide
10. Monitoring & Documenting of Advertising & Promotion Activities
11. Exploring creative/Innovative ways of enhancing reporting system
12. Any other tasks being given by the superior
13. Flexi Working Hours on weekdays
14. Working days: 5 days per week
15. Annual Leave: 14 days
16. Fix day off: Every Monday & Thursday

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customizable to best suit your unique needs.

Responsibilities

• Serve as the central point of command within FMC, coordinating responses to critical system issues and managing communications with relevant stakeholders.
• To identify the root cause for alarm/alert generated from the monitoring workstations.
• Manage and lead a team of shift technicians in facility management and operation of the assigned site.
• Plan and execute with relevant teams or contractors of the corrective maintenance.
• Provide positive and professional working relationship with internal team and stakeholders/clients.
• Work collaboratively as part of a team within the Fault Management Centre and with other departments.
• On daily basis, to follow up on anomalies or fault detected from the use of BMS/working monitoring workstations (critical system such as HVAC, Electrical, Fire Alarm etc)
• Collaborate and communicate effectively all facilities team, providing updates on system health.
• Track and analyse recurring faults or issues in BMS and other monitoring systems to identify patterns.
• Use trend date to provide insights on system vulnerabilities and potential areas for improvement.
• Work with preventive maintenance team to implement preventive measures to reduce fault occurrence.

Job Requirements

• Diploma or Degree in Engineering; Facilities Management, or related field.
• Proven experience in building or facilities management, preferably with exposure to BMS, HVAC, Electrical, and Fire Alarm systems.
• Strong technical troubleshooting skills and ability to quickly diagnose faults.
• Ability to work independently and response to incidents calmly and efficiently.
• Excellent communication skills and attention to details.
• Willingness to work in shift patterns.

Small-size Freight Forwarding company hiring for Operations Executive position. Main business include Sea Freight FCL, LCL, Breakbulk, RORO.

• 5 days work week, Mon - Fri, 9:00 am - 5:30 pm.
• Rotational work from home shift.
• Small, supportive and flexible family-style work environment.
• Not required to be in excessive formal office wear on a daily basis.
• Flexible and people-centric company management.
• Even before Covid, staff are allowed to work from home on rotation basis as long as they are accountable and able to perform their duties in trustworthy and timely manner.
• NOT suitable for completely freshmen due to being small company with limited manpower and resources for training.
• NOT suitable for calculative indiviuals who refuse to help out for ocassional urgent case after work hours due to nature of industry.

Hiring only experienced and confident candidates of the following criterias :-

• Able to handle freight and logistics operations coordination and paperwork independently with minimum supervision.
• Licensed to declare customs permits for export and imports.
• Familiar and able to use Sysfreight (sysmagic) system.

Job scope includes :-

• Making FCL/LCL/RORO bookings with carriers and co-loaders.
• Liaising with clients on cargo consolidation.
• Liaising with vendors (i.e. transporters, hauliers, stuffing warehouses, etc) on cargo readiness and/or deliveries.
• Liaising with overseas agents (e.g. sending pre-alerts, checking rates, etc).
• Invoicing.
• General CS duties such as communicating with clients, emailing BLs/DOs, arranging dispatch, etc.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)