Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Looking for a new opportunity to utilise your already excellent skills in vessel operations? Aiming high and with a flexible approach NORDEN is in search of a Senior Operations Manager who wants to combine a strategic, commercial and operational approach.

In this role, you will lead vessel operations and make a meaningful impact. Located in the heart of Singapore at our Suntec City office, this role offers the chance to work with a team built on collaboration, trust, respect and shared ambition.

If you are ready to bring your expertise into an environment that is open to ideas and focused on growth, we would love to hear from you.

What is in it for you
You will in collaboration with other close colleagues set the direction around the Operations of our Projects and Parcelling team. At NORDEN, vessel operations are about more than just getting from A to B—we are all about working together to find better ways of doing things.

In this role, you will be part of a team that values curiosity, collaboration and a hands-on approach to problem-solving.

The tasks that await you
As a Senior Operations Manager, you will ensure the daily planning, execution, and optimisation of voyages, all while mentoring and empowering colleagues and trainees to grow and succeed.

Your primary responsibilities will further include:

• Voyage planning: Plan the ship's voyage, including the load and discharge operations, ordering materials, bunkers and updating itineraries.
• Communication: Communicate with Internal teams as well as with the crew, charterers, agents, stevedores and other third parties.
• Documentation: Handle bills of lading, letters of indemnity, manifests, laytime, freight invoices, calculations and other paperwork.
• Problem-solving: Identify ways to increase productivity and resolve issues.

Your competences and core qualifications
You display a focus on combined efforts, ensuring joint goals take precedence over individual aims.

In addition, you bring:

• Min 5 years’ experience as a Vessel Operations Manager in Multipurpose or Projects.
• Understanding of SEDNA and IMOS systems.
• Understanding of market practices and charter party terms.

We are seeking a dynamic and motivated Operations Manager to join the team. This role is crucial in optimizing the operations of company asset's equipment and systems, managing tenancy matters, and leading special projects to enhance our operations. The ideal candidate will also be responsible for negotiating and managing building maintenance service contracts, planning and budgeting for the development's operations, and leading the Operations team.

Key Responsibilities:

• Optimize the operations of the asset's equipment and systems.
• Identify, initiate, and execute special projects to improve and enhance operations.
• Attend to tenancy matters, including handling tenants' requests, feedback, and conducting inspections for the handing and taking over of tenanted premises.
• Negotiate and manage effective building maintenance service contracts.
• Plan and budget for the development's operations, ensuring that building works are carried out accordingly.
• Lead and supervise the Operations team, including Senior/Building Executives and Senior/Technicians.
• Liaise with government bodies, consultants, architects, and contractors on building matters.
• Develop staff potential and review training needs for the M&E and Housekeeping departments.
• Ensure compliance with company policies and procedures, focusing on safety, security, and staff welfare.
• Ensure timely submission of management reports, budgets, and ad hoc reports.

Key Qualifications:

• A Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Property Development/Real Estate Management or an equivalent field.
• At least 3 years of working experience in a related field, with a preference for experience in the retail sector.
• Experience in property/real estate management is preferred.
• Certification as an Environmental Control Officer for Specified Premises is a plus.

Please send your application with your resume with your current and expected salary to [email protected] quoting reference PMM/HHL.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided

*Only shortlisted candidates will be notified.

Registration No. R1656042 | EA License No. 11C3510 | Drake International

Job Description & Requirements

• Plan and supervise the shipments from production to the end-user
• Schedule daily and weekly routes
• Track orders using functional systems (e.g. barcodes and tracking software)
• Coordinate with Warehouse Workers to ensure proper storage and distribution of products
• Monitor and report on transportation costs
• Ensure shipping documents are properly filed
• Report maintenance and repair needs for transportation vehicles and equipment
• Research and suggest cost-effective shipping methods
• Conduct regular safety audits on equipment
• Organize training sessions for employees (e.g. proper use of machines and handling of hazardous material)
• Keep organized records of vehicles, schedules and completed orders
• Ensure compliance with company policies and shipping legislation
• Stay up-to-date with safety regulations

REQUIREMENTS:

• Work experience in a similar role
• Solid knowledge of supply chain management
• Experience preparing and tracking orders
• Excellent organizational skills
• Ability to supervise and train staff
• Problem-solving abilities

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Job Requirements:

• Minimum 3 -5 years of experience in a similar role, preferably in a five star luxury setting.
• A strong understanding of the overall hotel business with the ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
• Proven experience in meeting budget and forecast for all costs, including payroll and other expenses
• Experience in managing and developing a team, including performance management, performance reviews, disciplinary procedures, creating learning and development plans, coaching etc.
• Has a good understanding of luxury guest expectations and desire to meet these expectations.
• Project professional image at all times through personal presentation/ interpersonal skills.
• Has awareness of industry trends in service, product and presentation. A passion for food, wine and the culinary arts that is knowledgeable and effusive.
• Aptitude for developing promotions and marketing.

Responsibilities:

This is a global role of managing the Security Operations Center (SOC) in Singapore as part of global SOC operations.

This SOC is responsible for detecting, responding to, and managing security incidents to protect clients. The mission is to safeguard their assets and reputation by delivering Zero Impact and Zero Outage Managed Security Services.

The SOC Manager will be expected to be both a technical and people leader. There is no coordination from the sidelines; the SOC Manager will be actively involved in security investigations and will advise and support incident response efforts for active threats.

• Manage the multi-Tier SOC in Singapore 24x7 within a shift environment.
• Build and develop SOC processes and hire new SOC employees.
• Develop and maintain SOC-related policies, procedures, and processes in close cooperation with global SOC operations to ensure all necessary information and security data is continuously collected, correlated, and analyzed to detect potential external and internal threats to clients.
• Define and review key security performance indicators to ensure proper service delivery and improvements.
• Ensure continuous SOC services improvement, including employees, processes, and technologies.
• Manage all day-to-day activities within the SOC to ensure effective operation of incident detection and response processes.
• Provide leadership, guidance, and technical expertise to deliver professional services to clients.
• Ensure security detection, response, and recovery procedures are up-to-date, maintained, and followed.
• Be accountable for security incident management.
• Ensure proper integration and handover of new security services within the monitoring and detection capability of the SOC.
• Develop and provide reports on a regular basis to meet compliance and audit needs.

Qualifications:

• Demonstrable experience and in-depth knowledge of Information or Cyber Security Operations, Incident Response, and Investigations.
• Minimum 5 years of experience as a SOC Manager or SOC Team Leader.
• Certified Information Systems Security Professional (CISSP), Certified Information System Auditor (CISA); CISM, IISP, or other equivalent security certifications are desirable.
• Strong knowledge of SIEM Systems (IBM QRadar preferred), user and network anomaly analytics, SOAR integration, and MISP Threat Intelligence sharing platform.
• Previous industry experience with multinational companies is beneficial.
• ISO 27000 experience.
• Understanding of global compliance and data privacy regulations.
• Proven ability to work and effectively prioritize in a dynamic work environment.
• High attention to detail and quality.
• Ability to work under pressure and meet deadlines.
• Must be highly reliable, trustworthy, honest, and commitment-oriented.
• Strong external networking capabilities.
• Self-starting and self-confidence are a must.

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

BTS Tankers Pte Ltd, a leading regional ship operating company based in Singapore, is seeking an enthusiastic Senior Operations Manager to join its dynamic team.

Senior Operations Manager - Shipping

The Position:

You will join the vessel operations team, which is responsible for the day-to-day operation activities for the BTS Tankers’ fleet, reporting to the Head of Operations. You will operate several tankers in close cooperation with the Chartering and in-house Agency teams. In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels to deliver an optimal and cost-efficient operation of our fleet and first-class customer service.

Job responsibilities:

• Operating of several tankers in close cooperation with the Chartering and in-house Agency teams.
• Communicating with charterers, brokers, agents, and vessels regarding vessel clearance, voyage orders, and vessel itineraries.
• In an exciting and fast-paced environment, you will have direct contact with customers, suppliers, terminals, and vessels. By monitoring vessel movement and voyage performance, you aim to deliver optimal and cost-efficient fleet operation and first-class service to customers.
• Ensure compliance with agreed charter party terms, oversee agency appointments, and handle letters of indemnity.
• Reviewing vessel stowage and tank cleaning plans.
• Bunker plans for the vessel and places orders promptly.
• Liaising with vessel owners/Tech managers for Oil major acceptance, investigation reports, and corrective measures when applicable.
• Issuing freight invoices on time as per CP and assisting the Demurrage Analyst for post-ops and claims.

Requirements:

• At least 5-7 years of shore experience in product- and/or chemical-tankers commercial operations. A seafaring background is preferred but not essential.
• Excellent communication skills and aptitude to work as part of a team and on initiative.
• Ability to work independently and under pressure in a changing environment.
• Organized, meticulous, paying attention to details, but also able to focus on the bigger picture when necessary.
• Agreeable to flexible working hours (after office work including weekends will be required).
• Currently residing in Singapore.
• Good computer literacy is essential with Excel reports generation, IMOS experience.

If you are interested in the job, please apply confidentially via email with you CV attached to [email protected].

Only shortlisted candidates will be notified.

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: Must be able to work in the EAST Side

This position plays a pivotal role in overseeing patient billing, appointments, financial counselling, and providing leadership to a team of two staff members. The Manager will work closely with the team to ensure efficient operations and exceptional patient care within our organisation.

Key Responsibilities

Patient Billing Management

• Oversee the accurate and timely procesing of patient bills and invoices
• Resolve billing discrepancies and ensure compliance with insurance and regulatory requirements
• Monitor accounts receivable and coordinate with finance depatment for timely payouts

Appointment Scheduling

• Manage and optimise chemotherapy appointment scheduling systems and workflows to ensure optimal patient flow and minimise wait times
• Coordinate with staff to schedule appointments efficiently, considering patient preferences, medical priorities and the institute satellite centres

Financial Counselling

• Provide guidance and support to patients regarding financial aspects of their treatment
• Assist patients in understanding insurance coverage, payment options, and financial assistance programs

Staff Supervision

• Mentor and supervise a team of two junior staff members
• Conduct regular performance reviews and provide ongoing training and development opportunities
• Ensure junior staff adhere to organisational policies and procedures

Operational Support

• Collaborate with other departments to streamline processes related to patient care and administrative functions
• Implement improvements in billing systems, appointment scheduling, and financial counseling services
• Equipped with excellent knowledge of departmental processes, lead end-to-end service development, including conceptualisation, execution, maintenance and change management

Compliance & Reporting

• Ensure adherence to legal and regulatory requirements related to patient billing and financial counselling
• Prepare reports on billing activities, appointment scheduling metrics, and financial counseling outcomes

Key Requirements

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• Required 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Excellent leadership and interpersonal skills with the ability to effectively manage and motivate a team
• Be able to lead and develop a team based on their strengths and capabilities
• Exceptional organisational and time management skills, with keen attention to details
• Proficiency in using healthcare management software and Microsoft Office Suite

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L45RR645

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for an Operation Manager (Container Depot) in Cogent Container Depot Pte Ltd. As an Operation Manager, you will be responsible to oversee the day-to-day operations of the container depot. Your tasks will include managing container handling and storage, coordinating with customers and suppliers, ensuring compliance with safety and operational guidelines, optimizing depot operations and leading a team of depot personnel.

1. Responsible for all day to day depot operations
2. Ensure equipment is in good working conditions and follow up on maintenance and repair, if any
3. Ensure that shipping and leasing customer’s KPI are met
4. Responsible for optimal yard planning, relocation and allocation of containers
5. Ensure there is no delay at the gate and ensure smooth traffic flow at all times
6. Discuss and report to superior on any enhancement made to daily operations
7. Responsible for all outdoor tasks like container nomination, container measurement, make shifting arrangement etc.
8. Attend to any additional services which are non-routine in nature (such as container door cannot open etc.)
9. Manage subordinates to achieve operational and service excellence and cost effectiveness
10. Report to superior if there is any dispute, accident and incident. Ensure the proper reporting and escalation of accident and their corrective/ preventive actions.
11. Conduct toolbox meeting daily
12. Attend the regular operations meeting with shipping agents to discuss operations work plan and implementation
13. Keep track of fixed assets and ensure depot facilities are in good order
14. Liaise with trucking team to improve trucking efficiency
15. Regulate the importance and priority of every job order assigned to the operations team
16. Liaise with vendor on container repairs/ washing issues and ensure that they complete their jobs on time to meet our customers’ requirement
17. Ensure containers are repaired according to IICL/ cargo worthy standards or other customers’ criteria
18. Identify safety hazards in operations areas and proactively eliminate any risks
19. Ensure staff work safely in a safe workplace
20. Any other duties and responsibilities assigned from time to time

Requirement

1. Degree or Diploma in Logistics, Supply Chain Management or related field
2. Minimum 5 years in container depot operations
3. Strong knowledge and experience in container depot operations
4. Responsible individual who is diplomatic and possess a high level of initiative and strong interpersonal and communication skills
5. Possession of IICL certification is an advantage

Others:

1. Alternate Saturday
2. Daily meal subsidy
3. Medical, dental & insurance benefits
4. Company Transport: 2 ways from Jurong East

The Role

Custody Operations Manager is responsible for managing the custody framework to safeguard funds maintained in the Trust account on behalf of investors. The incumbent submits custody reports to senior management for management oversight, and ensures the custody processes comply with the regulations and the Group policies and procedures. This role is based in Singapore.

Responsibilities

• Managing the custody framework for complying with regulatory, policy standards and procedures
• Perform regular reviews of the custody services and systems
• Escalate any potential issues to the senior management
• Monitor the safekeeping and movement of customers’ monies in Trust account
• Ensures timely reconciliation of the funds in the Trust account
• Process funds withdrawn from Trust account based on investors’ authorisation
• Collaborate with cross-functional teams to integrate custody services within Chintai
• Stay up to date with industry best practice and compliance requirements
• Provide support to internal stakeholders on custody-related matters
• Prepare and present custody reports to the senior management for oversight on custody activities

Experience & Qualifications

1. Degree or higher in finance, business administration
2. Minimum 5 years of direct experience in custody services with regulated financial institutions.
3. Strong knowledge of custody practices and processes
4. Familiarity with tokenization of digital assets
5. Good knowledge of compliance requirements for custodial services
6. Excellent leadership and managerial skills
7. Strong analytical and problem-solving abilities
8. Good communication skills with stakeholders at all levels

Primary Responsibilities

Bar Operation and Beverage Production

• Prepare the bar counter and mise en place for operation, ensuring everything's set before hours commence.
• Create and maintain an innovative cocktail menu and beverage program aligned with the bar's concept. Present ideas to the Director of Food and Beverage.
• Conduct market research to enhance product offerings.
• Implement periodic and seasonal menu updates.
• Operate advanced bar equipment and ensure sustainable practices.

Collaboration and Networking

• Build and nurture relationships with top bars across Asia and globally, fostering guest shifts and regional collaborations.

Inventory Management

• Oversee stock requisition, collection, replenishment, and disposal. Conduct daily inventory checks.

Quality Control and Guest Experience

• Ensure beverage production meets outlet standards and recipes, maintaining quality and freshness.
• Identify opportunities to upsell and enhance guest experiences.
• Maintain efficiency in bar counter work, pantry, and service preparations.

Support and Training

• Assist in hosting and floor service duties as needed.
• Perform opening and closing shift responsibilities.
• Participate in daily line-ups and training activities as assigned by superiors.
• Support colleagues in other restaurants and bars as requested.
• Foster collaborative working relationships with colleagues and supervisors.

Requirements

• Minimum 5 years in a similar bartending role within a luxury environment, with experience in recognized bars.
• Excellent knowledge of all beverage products.
• Has a passion for Food & Beverage. Problem-solving skills, creative with an eye for detail, team-oriented management approach, and capability to build cross-departmental relationships. Must be well-organized with excellent communication and interpersonal skills.
• Administrative knowledge of F&B operations and proficiency in Microsoft Office, computer systems, and POS systems.
• Good interpersonal and communication skills.
• Ability to work a flexible schedule, including weekends and holidays. Must maintain a well-groomed, professional appearance.

Job Description & Requirements

We are seeking a Clinic Operations Manager who can communicate effectively with English, Mandarin and Bahasa speaking clients. There are no age restrictions for this role. The ideal candidate should have prior experience as a Clinic Operations Manager. We are looking for someone available for immediate employment.

Key Responsibilities:

• Strategic Planning and Implementation
• Process Improvement
• Resource Management
• Quality Assurance
• Team Leadership and Development
• Financial Management
• Clinic Operations Management
• Supply Chain Management
• Performance Monitoring
• Compliance and Risk Management
• Customer Service Management
• Communication and Reporting
• Social Media Engagement
• Project Management

Qualifications:

• communicate effectively with English, Mandarin and Bahasa speaking clients
• Basic computer skills.
• Experience in handling complete clinic operations
• Experience in the clinical domain is a plus.
• Previous experience as a clinic operations manager is a must.
• Willingness to learn and undergo training.
• Strong interpersonal and communication skills.
• Salary can be considered dependent on work experience.

If you are passionate about healthcare and have experience in Clinic Operations or are willing to learn, we encourage you to apply. Immediate employment is available

We are seeking a talented and data-driven HubSpot Specialist with a focus on Marketing Operations to join our dynamic team. The ideal candidate will play a crucial role in managing, optimizing, and leveraging our HubSpot platform to drive marketing performance, enhance campaign effectiveness, and improve operational efficiency. This role requires a balance of strategic marketing insight, technical expertise, and a deep understanding of HubSpot tools.

In this role, you will benefit from the mentorship of highly skilled experts and you will be working in a fast-paced environment managing multiple projects at once, which involve stakeholders across the company.

Key Responsibilities:

• Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying current and future needs.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Appraise important metrics that affect website traffic, service quotas, and target audience
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Identifies critical conversion points and drop off points and optimizes user funnels.

HubSpot Management:

• Administer workflows, automation, lead nurturing, segmentation, and reporting.
• Manage and optimize HubSpot and Salesforce integration for seamless data syncing.
• Customize HubSpot dashboards to track KPIs and campaign success.

Lead Management:

• Capture leads through forms, pop-ups, and CTAs; enrich profiles with detailed data.
• Manage lead scoring, segmentation, and personalized email workflows.
• Oversee lead routing, assigning leads to sales reps, and ensure smooth CRM integration.
• Generate reports on lead activity, funnel progression, and campaign ROI.

Marketing Operations & CRM:

• Design and automate scalable marketing processes.
• Maintain data hygiene within HubSpot (deduplication, enrichment, segmentation).
• Align marketing and sales strategies for a smooth handoff between teams.
• Integrate HubSpot with tools like Salesforce, Calendly, Monday.

Campaign Execution & Analysis:

• Assist in campaign planning, execution, and optimization across channels.
• Conduct A/B tests and analyze results for improved performance and ROI.

Reporting & Analytics:

• Generate reports on key marketing metrics (traffic, leads, conversions).
• Use HubSpot tools to deliver insights for campaign and lead generation optimization.

Collaboration & Communication:

• Collaborate with sales, content, and design teams for campaign consistency.
• Act as the point of contact for HubSpot-related inquiries and best practices.
• Stay updated on HubSpot features and marketing trends.

Requirements:

• Bachelor's degree in marketing, business administration, or a related field.
• 3-5 years of experience in a marketing operations or digital marketing role, with a strong emphasis on HubSpot.
• HubSpot certification(s) (e.g., Inbound Marketing, HubSpot Marketing Software) are highly preferred.
• Experience with marketing automation, CRM management, and data analysis.
• Proficiency in setting up HubSpot workflows, campaigns, and reports.
• Excellent analytical skills, with the ability to analyze data and make data-driven decisions who enjoy a fast paced entrepreneurial environment.
• Ability to work well with a multi-cultural global team
• Willingness to work in a global, multi-time zone company environment
• Prefer working in a collaborative, cross-team capacity. This role requires to work across functions and departments to bring the product to life. At the centre of the entire organization, constantly interacting with teammates and prospects.
• Ability to work independently and as part of a team.
• Self starter with high level of autonomy

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Marketing Operations Manager, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Job Description:

We are seeking a highly motivated and detail-oriented individual to take on the role of Healthcare Operations Manager. This is an exciting opportunity for a dynamic leader who is passionate about delivering exceptional service and improving clinic operations. As a key player in our management team, you will be responsible for overseeing various aspects of clinic operations, staff management, and the continuous development of processes to ensure efficient, high-quality healthcare delivery.

Key Responsibilities:

• Complaints Management and Service Recovery: Address both online and offline feedback professionally and promptly, ensuring customer satisfaction and effective resolution of any concerns to enhance service quality.
• Staff Roster and Workforce Management: Oversee the creation and management of staff schedules for all clinic outlets. Ensure adequate staffing levels are maintained and effectively allocated based on clinic demands.
• Staff Performance Monitoring and Development: Regularly assess and evaluate staff performance, providing constructive feedback and identifying areas for improvement. Deliver training programs and coaching to enhance staff skills and maintain high operational standards.
• Locum Doctor Coordination: Assist anchor doctors in sourcing suitable locum doctors to ensure uninterrupted clinic operations and staffing coverage as required.
• Strategic Planning for Long-Term Growth: Collaborate with management to develop and implement long-term strategies to meet the company’s objectives and goals.
• Optimization of Clinic Operations: Maintain and improve work processes for clinic operations, ensuring compliance with standard operating procedures (SOPs). Monitor and enforce safety regulations and industry standards to safeguard patient care and staff wellbeing.
• Implementation of New Programs: Proactively introduce new initiatives and programs to enhance clinic operations as operational needs evolve.
• Continuous Review and Improvement: Regularly assess and review work processes, ensuring that all operational functions are optimized for efficiency and effectiveness.
• External Relations Management: Maintain open communication with Third Party Administrators (TPAs), CHAS, and other external partners to ensure an effective feedback loop and prompt issue resolution.
• Employee Engagement and Motivation: Foster a positive and supportive work environment by inspiring and motivating employees through recognition, positive encouragement, and incentive-driven initiatives.
• Stakeholder Communication: Regularly update directors and key stakeholders on company priorities, projects, and clinic performance to align business goals and expectations.
• Problem Identification and Solution Implementation: Proactively identify potential issues or bottlenecks within clinic operations and find innovative solutions to optimize efficiency and drive revenue growth.
• Business Growth and Expansion: Identify opportunities for new business ventures, including sourcing new clinic locations, preparing business proposals, and facilitating submissions to relevant authorities. Engage with various stakeholders to ensure smooth project execution.
• Project Management: Oversee the full scope of new clinic operations, including planning and ensuring the seamless implementation of new projects.
• Resource Management: Maintain a comprehensive resource library for the establishment of new clinics and other related projects.
• Any other duties, projects or assignments by HOD.

Requirements:

• Multitasking Ability: Proven capability to handle multiple projects and responsibilities simultaneously while maintaining focus on quality and deadlines.
• Strong Planning, Project Management, and Organizational Skills: Demonstrated ability to develop detailed plans, set clear objectives, and effectively manage the execution of projects within set timelines.
• Tech Savvy: Comfortable using various digital tools and platforms to streamline operations, manage schedules, and enhance clinic efficiency.
• Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build relationships with internal teams, external partners, and patients.
• Team Player and Independent Worker: Ability to collaborate effectively as part of a team while also being self-motivated to work independently when required.
• Meticulous and Detail-Oriented: A keen eye for detail and a commitment to maintaining accuracy in all aspects of clinic management and patient care.
• Language Proficiency: Bilingual or trilingual (To effectively communicate with diverse patient groups and staff)
• Flexible and Hands-On: Willing to station frontdesk during peak periods or when additional manpower is needed. Must be available for standby duties as required, including evenings and weekends.
• Educational Qualifications: A Degree in Business, Management or Marketing is required.
• Clinical Management Experience: A minimum of 3 years of clinical management experience is required. Proven track record in overseeing clinic operations, managing staff, and ensuring the smooth delivery of healthcare services.

If you are a driven professional with a passion for healthcare management and are ready to take on a leadership role that blends operational excellence with patient care, we invite you to apply for this exciting opportunity to be part of a dynamic and growing team.

Delibowl Group is a company that commenced its operations in Singapore in 2017. We operate under multiple brands, including Delibowl, Nuodle, Shock Burger, Hui Oriental, and So Fun 3. Our mission is to provide customers with high-quality food at affordable prices, in convenient locations, through excellent service and a friendly environment.

Among our brands:

• Shock Burger specializes in delivering premium burgers with bold flavors, made fresh and served with a modern twist. With its innovative approach and customer-focused values, Shock Burger is set to redefine the burger dining experience in Singapore.

W are currently hiring for COO under Shock Burger and other brands. These roles offer great opportunities for career growth, as well as an attractive incentive package. Join our dynamic and fast-expanding team, and become part of a group that values innovation, teamwork, and excellence.

We look forward to seeing you on board!

Position: Operations Area Manager

Location: Singapore

Salary: Negotiable

Job Description:

1. Manage and oversee daily operations of multiple outlets, ensuring adherence to brand standards.

2. Develop and implement sales targets, employee training plans, and service improvement measures.

3. Conduct regular outlet inspections, provide optimization suggestions, and follow up on implementation.

4. Analyze operational data and assist in improving profitability and customer satisfaction.

Candidate Profile:

- Experience Requirements:

· - At least 3 years of outlet operations or management experience in Western fast-food chains. Familiarity with new store openings is preferred.

· - Prior experience as a Area manager or similar role managing 5 or more outlets.

- Skills:

· - Excellent team coordination skills with the ability to guide and motivate employees.

· - Strong analytical skills to identify operational issues and propose solutions.

- Age Requirement: Above 25.

- Education: Diploma or higher; relevant fields in restaurant management preferred.

How to Apply:

If interested, please send your bilingual resume (Chinese and English) to [email protected] with the subject line: “Job Application + Your Name.”

We look forward to working together to create a bright future for Shiok Burger!

One of the region’s most reputable shipbuilder is currently hiring for a Finance Manager, Operations to be wholly responsible for the financial aspects of the yard’s operational activities.

• Responsible for the accuracy of costing function and delta costs and cleared and analyze in timely manner
• Carry out credit analysis on potential and existing Clients
• Identify potential financial risks within the operational functions and recommend/implement mitigation applications
• Ensure there is sufficient financial liquidity and cashflow for operational needs, and proper management of financial and interests risks
• Improvise and optimize financial processes, especially on AP/AR functions
• Work closely with internal financial functions (e.g. FP&A and GL) to provide accurate financial reporting
• Initiate inter-department partnerships to develop financial strategies that meet the business objectives
• Build close working relationships with external auditors, tax agents and banks

REQUIREMENTS

• Minimum Bachelor Degree in Accounting/finance or equivalent
• At least 10 years of experience in accounting/finance with at least 3 years in Managerial capacity
• Candidates with experience and knowledge in data-analytics/AI application within the financial operations function will have added advantage
• Experience in leading a team with no less than 5 employees
• Proficiency in SAP and advanced Excel skills
• Willing to work at the west

As a General Manager of Operations, you will be fully responsible for the strategic planning, business development, team management, and operational affairs of the education collaboration business unit in the Southeast Asian market. This role requires close collaboration with the senior management team to formulate and execute the company's development strategy, driving business growth and increasing market share.

Key Responsibilities:

1. Develop and Execute Market Strategy: Formulate and implement the development strategy for the Southeast Asian market, working with the senior management team to determine the company’s strategic direction and business objectives.
2. Business Development: Lead business expansion efforts in the Southeast Asian market, acquire new clients, and establish and maintain long-term partnerships with customers.
3. Team Leadership: Oversee the operations team, including sales, marketing, and customer service departments, ensuring efficient team operations and achievement of business goals.
4. Budget and Resource Management: Manage budgets and allocate resources effectively to ensure operational efficiency and cost control.
5. Market Analysis: Analyze market trends and monitor competitors to provide data-driven support and recommendations for strategic decision-making.
6. Cross-Department Collaboration: Work closely with other departments to advance product development, marketing, and customer service initiatives.
7. Stakeholder Engagement: Build and maintain strong relationships with government bodies, partners, and industry stakeholders to enhance the company’s visibility and influence.

Requirements:

1. Bachelor's degree or higher, with 8+ years of experience in the enterprise services industry; candidates with a background in the education collaboration sector are preferred.
2. Familiarity with the enterprise services industry, with extensive experience in business development and client management.
3. Demonstrated exceptional leadership and team management capabilities, with the ability to effectively motivate and manage teams to achieve business objectives.
4. Strong market insight and strategic thinking, with the ability to quickly adapt to market changes and make sound decisions.
5. Excellent communication and coordination skills, capable of working effectively with individuals at various levels.
6. Strong business acumen and data analysis capabilities, enabling accurate business decision-making based on market data.
7. High sense of responsibility and strong execution skills, with the ability to perform well under pressure and maintain high productivity in demanding environments.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

The Senior Franchise Operations Manager will be responsible for overseeing the operational performance and compliance of franchise locations within Bacha Coffee outlets. This individual will work closely with franchisees and overseas partners to ensure that brand standards, operational procedures, and customer service expectations are met or exceeded. This individual will be reporting to Head of Franchise Team.

Responsibilities

• Conduct regular visits and audits to franchise locations to assess operational performance, provide guidance, and ensure compliance with brand standards.
• Develop and maintain strong relationships with franchisees, serving as the main point of contact for operational support and guidance.
• Implement training programs and initiatives to ensure that franchise employees are properly trained on operational procedures, food safety standards, and customer service protocols.
• Develop and monitor key performance indicators (KPIs) such as sales, profitability, outlet compliance and customer satisfaction metrics for each franchise location.
• Implement the franchise operating manual and update wherever required and provides guidance in all operational and training areas.
• Lead preparation and host Franchise functional meetings.
• Collaborate with franchisees to develop action plans to address any operational challenges or opportunities for improvement.
• Collaborate with various departments to drive growth and implement action plans.
• Prepare reporting on outlet audits and market opportunity.
• To be trained and stationed across various departments for training including Operations, Training and Franchise Department.

Requirements

• Degree holder in Business or related field
• Minimum 5 years’ experience in a relevant experience in a similar capacity
• Experience in F&B /Luxury Goods/ Hotel industry will be advantageous
• Excellent interpersonal, negotiation and communication skills
• Proactive with strong sense of responsibility and result-orientated
• Strong organizational, analytical skills and follow-up
• Able to work under pressure and tight deadlines
• Positive and accurate representation of the brand at all times
• Adaptable and flexible
• Good team player
• Willing to travel to our franchises overseas when required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Project Operations Manager

Job Highlights

• Be part of a PropTech start-up
• Be part of change
• Be part of the solution

Company Introduction

iCondo is the leading provider of property management technology and solutions in Singapore and expanding rapidly in Australia and Indonesia. Founded in 2016, iCondo has been on a mission to efficiently manage condominiums, apartments, buildings, and facilities with the iCondo ecosystem.

At iCondo, we specialise in delivering innovative solutions tailored to meet the unique needs of our clients. We are committed to excellence and ensuring our projects exceed client expectations. We are currently seeking a talented and driven Project Operations Manager to join our team.

Job Description

• Develop a deep understanding of our products and the unique needs of each client or project.
• Conduct a site survey, list the hardware requirements, and set- up requirements for a proposal.
• Plan project timelines, execution strategies, and layouts to ensure efficient delivery.
• Communicate the project plan effectively to both the client and internal team members.
• Obtain necessary endorsements and approvals from stakeholders.
• Oversee the implementation of the project, ensuring adherence to the plan.
• Conduct testing and optimization to ensure project objectives are met.
• Ensure the final delivery meets specifications and our QA standards.
• Monitor performance, check hardware health analytics and trouble shoot if necessary

Qualifications:

• Proven experience in project management, with a strong understanding of operations and execution.
• Ability to think outside the box and troubleshoot problems effectively.
• Self-starter with excellent organizational and time management skills.
• Strong communication skills, capable of articulating project plans and updates clearly.
• M&E background, and technical knowledge in wiring and installation are essential
• Detail-oriented with a commitment to delivering high-quality results.
• Has a driving license

Why Join Us:

Competitive salary and benefits package.

Opportunities for professional growth and development.

A supportive and collaborative work environment.

The chance to work on diverse and exciting projects.

How to Apply:

If you are a proactive and detail-oriented project manager with a passion for delivering exceptional results, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience to [email protected] with the subject line "Project Operations Manager Application - your Name."

Join us at iCondo and contribute to our mission of delivering top-notch solutions to our clients!