Key Responsibilities

• To carry out security duties at the Hotel, Staff Entrance and to patrol Hotel premises.
• To create security and fire safety awareness among staff and guests.

Requirements

• Possess qualified certificate in WSQ Security and SIRD License
• Customer-oriented
• Able to multi-task
• Able to work in a fast pace environment
• Possess additional Lifeguard / CPR certificate is preferred

Responsibilities

• Responsible for the safety and security of Treetops' guests, employees and property;
• Monitor staff reporting on and off duty;
• Conduct audit checks of keys in the Guard House;
• Maintain a 24 hour surveillance of all work areas;
• Maintain a vigil on the closed circuit TV system and inform officers on patrol duties of any unusual happenings;
• Check all packages and passes of employees entering and leaving the building;
• Carry out monthly fire safety inspection;
• Prevent and detect any form of terrorist activity in the premises;
• Prevent and detect any illegal activities such as gambling in the premises;
• Coordinate closely with the local Police and other government agencies;
• To assist Finance Department in the daily cash count and banking services;
• To assist with luggage/porter services when needed

Benefits

• Allowances+AWS+Bonus
• Meals and Uniform provided
• Walking distance from Orchard MRT

Requirements

• Minimum GCE ‘N’ Level
• Candidates with PLRD License & WSQ Basic Security Officer certification are preferred
• Able to perform 3 rotating shifts (9 hours per shift including weekends and public holidays
• Communicate fluently in both spoken & written English
• Able to work independently with minimum supervision

As a Business Analyst, you will be involved in supporting the core business operations through creating presentations and writing reports. We are looking for motivated self-starters who like to get their hands dirty and to solve real business problems.

RESPONSIBILITIES

• Conduct market research to support strategic business planning initiatives, product development and business operations
• Interpret data and work with internal teams to deliver data-driven presentations and reports for internal teams and external customers
• Create business collaterals, presentation decks, and reports
• Support business planning initiatives with market research and data analysis
• Take charge of ad-hoc projects as required
  
• Minimum Bachelor’s degree, ideally in a highly analytical/numerical subject or equivalent experience
• Up to two years professional work experience; fresh grads are welcomed to apply
• Have a genuine interest in how tech and business intertwine
• Possess strong storytelling and communications skills of both written and spoken English
• Ability to work independently and as part of a team, under pressure to tight deadlines
• Passion for problem-solving
• Strong desire to learn and adapt
  

HKA has an exciting opportunity for you to join our global team of expert and claims management services and play a key part in the continued growth of HKA’s consulting services in Asia.

We offer quantum, engineering, delay & disruption and forensic accounting services at the forefront to a wide variety of domestic and international clients. This is an excellent opportunity for ambitious and passionate individuals to join HKA’s growing team where your contribution will be invaluable, and your career prospects will be enhanced both locally and globally.

As part of the HKA team you can expect:

• Opportunity to work alongside and be mentored by our top Experts in both Quantum and Delay. You will also have the ability to pursue the route to become an acclaimed expert yourself as part of career progression.
• Team member in preparing and submitting complex claims in the quantum space
• International market exposure with the ability to work on major projects worldwide
• Strong commitment to learning and development, including a tuition reimbursement scheme

The Opportunity

You will be responsible for providing high quality support services in construction claims, litigation support, commercial or contractual advisory services to HKA and its clients. You will be part of our quantum assessment and contract management team. You will be accountable for leading and the delivery of a commission ensuring commercial and quality outcomes, whilst strengthening client relationships.

You will actively contribute to business development initiatives and will contribute as required to bid and proposal development. You will also be expected to act as a Brand Ambassador when interacting with clients, attending professional networking events and using social media and publishing articles.

Skills and Experience

Ideally you will possess the following skills and experience:

• Minimum 10 years’ construction industry experience in cost, quantum and claims assessment matters
• Must possess extensive experience working on claims, claims management and cost analysis. Preferably experience working on international projects (including APAC, and Middle East).
• Minimum of 3 years in using quantum analysis principles and in prolongation, disruption and general costs claims as part of claims submission process.
• Whilst being a team player, you must also demonstrate an ability to lead delivery initiatives and manage clients’ in the course of undertaking commissions.
• Demonstrable experience in working independently with minimal supervision.
• Bachelors’ degree in quantity surveying, construction management or related fields.
• Second degree (preferably legal) and possess accredited expert credentials.

What we Offer

At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

We operate a flexible working pattern both in terms of hours and remote working. Candidates may be required to work at project or client locations.

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. We are committed to responding to all applicants who apply by the closing date.

ED&I at HKA:

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation or any other basis in compliance with local legislation.

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Role: System Analyst

Job Requisition Number: JR35190

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) IT division in Singapore is looking for an experienced System analyst to join the Global Markets Enterprise & Technology (GMET).

GMET department is responsible of developing and supporting the bank’s global markets division (Sales & Trading, Product control and risk management) with a multi asset classes exposures covering Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

Key Responsibilities

As part of the GMET Front Office and Product control practice, the analyst will be responsible for:

· Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations

· Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.

· Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)

· Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues

· Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

· Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

Job Requirements

BS or higher degree in Economics, Finance or equivalent science oriented track

• knowledge of most common traded financial instruments is a MUST

• Must be detailed-oriented, a quick learner, and a self-starter

• 3+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
• Previous experience with a flagship Trading system (ideally Murex) is an advantage

• previous experience in delivering projects in financial services – preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework

Please forward your resume in MS word format to [email protected]and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

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Role: Insider Threat Analyst

Job Requisition Number: JR34966, JR35072

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Job Responsibilities

Insider Threat Analyst is an operational role within Group Security Operations Center. The incumbent will be responsible for the continuous monitoring, analyzing, and investigating of insider threats and data leakage incidents. He/She must have good analytical and investigative skills to recognize and detect anomalous behavior.

Key Responsibilities

§ To participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts

§ To work with internal teams to validate alerts within stipulated SLA

§ To perform analysis on usage behavior trends to discover potentially fraudulent activities

§ To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring

§ Work with external partners to resolve issues or implement improvement to monitoring

§ To gain good understanding of internal business applications to be able to analyze, recognize and identify potentially anomalous activities

§ Investigate Data Loss Prevention (DLP) alerts and escalate DLP incidents in accordance to the DLP incident response and handling procedures

§ Carry out DLP System Ruleset change requests in accordance to change management procedures

§ Support management reporting of DLP incidents and statistics for ad-hoc and monthly reporting

§ Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required

§ To work with internal cyber security teams to ensure investigations are comprehensive and to track and follow up on all escalated incidents to closure

Job Requirements

Education

§ Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutions

Technical Skills and Experience

§ Minimum 3-5 years of relevant experience as an insider fraud/threat analyst in a financial institution

§ Excellent analytical and investigative skills

§ Prior experience with analytical platforms

§ Experienced with working with machine learning enabled platforms would be advantageous

§ Experience with administration and operation of DLP Systems preferred

§ Experience in development and fine tuning of DLP Ruleset preferred

§ Knowledge of Cyber Security would be advantageous

§ Relevant working experience in SOC environment and related processes will be added advantages

Soft Skills

§ Good communication skills

§ Strong analytical and problem-solving skills

§ Ability to adhere to work processes and procedures

Other Requirements

§ Ability to work independently

§ Ability to work well with the rest of the team and department

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job purpose:

• The role is part of the Local Regulatory Reporting team ensuring that we meet all the local reporting requirements to various regulators in Singapore. That includes local statutory reporting for Singapore entities.
• To act as the key contact for the local financial reporting of the entities located in Singapore both internally and towards the regulators
• To closely liaise with local Finance team to both understand the financials and update the local team of any developments and issues arising from own area of responsibility
• To actively work on and drive Finance-related projects and to coordinate efforts within the region on over-arching projects
• To assist the department in meeting its overall objectives and to contribute ideas to meet the requirements of the Finance Department
• To ensure regional data integrity of Finance data by defining and communicating accounts statics
• Any other GM-F related topics as assigned by the Head of Finance
• To be fit and proper and act with integrity in accordance with the Bank’s Code of Conduct

Key activities:

• Responsible for the quality, quantity and timeliness of all Local Regulatory and Statutory Reporting for the Singapore entities
• To provide accounting related advice and support to the business units through the diagnosis of financial issues and the proposal of solutions
• Act as the main contact for the entities under own responsibility for monthly reporting, liaison with MAS, internal and external auditors and other departments where appropriate.
• Performing regular analysis of movements within the entities under responsibility
• Regional coordinator for local reporting application and report writing tool; constantly enhancing reporting functionalities by using and proactively drive upgrading of existing application
• To prepare and coordinate daily monitoring of various regulatory limits and ratios
• Work closely with other areas of the department to provide additional ad hoc reports
• Take active role in departmental projects as they arise
• Key to performing this role is an ability to work both independently to meet the local reporting deadlines and alongside team members to meet the additional responsibilities. Further, good communication skills are required, both verbal and written, for interaction with key stakeholders such as MAS, ACRA, internal and external auditors and other departments
• To ensure that global policies and local regulations are adhered to at all times and are kept up to date with any developments in the business

Formal education:

Degree Holder (or equivalent)

Specialist knowledge (work experience, further qualification):

• Experience in Accounting and Finance
• Knowledge of IFRS and SFRS. Knowledge of German GAAP HGB (preferred)
• Attention to detail and accuracy
• Good analytical skills
• Good communication skills both written and verbal
• Process orientated with ability to analyse and recommend / drive improvements
• Service orientated to key clients and stakeholders
• Able to work with minimum supervision and under time pressure with tight deadlines
• Proficient in MS Office applications, SSRS and SAP knowledge beneficial
• Proficient in MAS reporting requirements for holders of various kinds of banking licences (Preferred)
• Familiarity with Axiom Controller View (ACV) (preferred)

Responsibilities mainly include:

• Manage and execute complete high-end projects for demanding customers in major locations in Asia according to specifics standards and tight schedules.

• Manage sub-contractors on site. Conduct site coordination meetings, quality control and management.

• Be a consultant to customers including design, system selections, programing, and product life-cycle. • Provide and oversee a comprehensive range of after-sales services, including managing service cases, performing routine maintenance, handling power shut-down services, and addressing any other customer concerns.

• Manage LSP and subcontractors for system installation and site related issues.

• Become fully familiar with the BluOcean products and security systems; conduct system staging and in house testing.

• Produce service reports to customers within the expected time.

• Implement security projects with BluOcean standards and work to achieve the highest possible client satisfaction.

• Test and commission system software and hardware.

• Provide technical support to sales team members as required.

• Provide system design and consultation to customers.

• Conduct system training to customers.

• Coordinating with other parties and supporting security equipment installation, testing, commissioning, and system programming, collaborating closely with your colleagues to achieve company objectives and deliver the highest quality of services possible.

• Ensuring that our customers have an outstanding experience with our products and services. • Other duties that might be required from time to time. Site safety supervisory scope (subject to the project needs)

• Inspecting sites regularly to identify and eliminate potential safety hazards.

• Supervising and instructing the construction team as well as subcontractors.

• Educating site workers on construction safety regulations and accident protocol.

• Be the main point of contact with the customer regarding project issues.

• Assist the sales and marketing team to achieve company objectives.

• Provide ideas for improvement.

​Main Qualifications we are looking for:

- Great communicator. Ability to communicate and coordinate among various parties.

- Ability to get things done within a tight schedule.

- Ability to effectively communicate in English.

- Proven Experience managing large multi-site projects involving multiple sub-system and demanding customers.

Position Overview:

We are seeking a highly skilled and motivated Cloud Security/SASE Specialist to join our growing Cloud and Security team. The ideal candidate will be responsible for designing, implementing, and managing secure access service edge (SASE) solutions, ensuring our clients' cloud infrastructures are secure, scalable, and efficient. This role requires a deep understanding of cloud security principles, network security, and SASE architecture.

Key Responsibilities:

• Design and deploy SASE solutions to secure and optimize client cloud environments.
• Implement secure web gateways (SWG), cloud access security brokers (CASB), zero trust network access (ZTNA), and firewall as a service (FWaaS) components.
• Develop and enforce security policies to protect cloud-based applications and data.
• Monitor and respond to security incidents, ensuring timely resolution and mitigation of risks.
• Collaborate with clients to understand their security requirements and business objectives.
• Provide expert guidance on best practices for cloud security and SASE deployment.
• Conduct regular security assessments and audits to identify and address vulnerabilities.
• Maintain comprehensive documentation of security policies, procedures, and configurations.
  Prepare and present reports on security posture, incident response, and compliance status to stakeholders.
• In-depth knowledge of cloud platforms (AWS, Azure, Google Cloud) and security best practices.
• Strong understanding of networking concepts and protocols (TCP/IP, DNS, VPNs, etc.).
• Experience with security tools and technologies such as SIEM, DLP, IDS/IPS. Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to articulate complex security concepts to technical and non-technical audiences.
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Master’s degree is a plus.
• Minimum of 5 years of experience in cloud security, network security, or related roles.
  Proven experience with SASE solutions and technologies (e.g., SD-WAN, SWG, CASB, ZTNA, FWaaS).
  
  

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Role: System Analyst

Job Requisition Number: JR34572

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) Global Markets IT division in Singapore is looking for an experienced System Analyst to join its derivatives development team to support the applications used by the bank’s treasury division, as well as initiatives in Data Centre/Application Migration

Key Responsibilities

• Work as a System Analyst in the field of IT Application development, maintenance, delivery and hands-on experience in IT infrastructure setup.
• Apply both classic (waterfall) and Agile (Scrum) methodologies in project execution.
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Understand user/stakeholder requirements and formulate technical design documents.
• Co-ordinate with vendor on specifications, delivery testing, and implementation.
• Implementation of middle and back-office systems for Group Global Markets
• Manage end to end testing for users with vendor to internal systems.
• Work with internal Change Control Management for deployment of changes.
• Work with internal infrastructure and security teams on implementations.
• Prepare and track the outstanding issue list and communicate to key stakeholders.
• Coordinating internal resources and vendors for the flawless execution of projects.
• Ensure resource availability and allocation.

Key Requirements

• More than 10 years working experience, with at least 5 years of project development/business analysis and projects/changes implementation experience in the financial industry, direct exposure in treasury business is preferred.
• Strong technical development background and experience with full project life cycle.
• Technical skills required are SQL Server, Oracle DB, Linux, Perl, Java, Aldon, Jira, Remedy, Control-M.
• Excellent written and verbal communication skills
• Excellent communication and interpersonal skills
• Strategic and analytical thinking with excellent problem-solving skills.
• Setting up of connections to the other Interface Systems, batch processing, IBM MQ
• Migration of Environment including restoration and masking of data
• Preference given to candidates with capital markets and vendor-based software delivery experiences

Preferred Requirements:

• Good knowledge of treasury products – FX, Rates, Reuters Market Data platform and Dealing Voice Recording/Playback and Margin Trading.
• Experiences in Datacenter Migration, implementing the dealing system.
• Experience in Reuters, IPC vendor-based solutions, DCI, Marginman, and FinIQ.
• Windows and Linux Shell Scripting.
• Technical understanding of API, Messaging Queue and .NET
• Experience in Excel macro development

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Business analyst with at least 5 years of experience
• Role is part of technology department so understanding of SDLC lifecycle, Requirement gathering, functional spec preparation etc is required.
• Credit analytics domain of Loan origination
• Hands-on experience in credit analytics of large corporates is a plus

Role Summary

You will be part of a young and dynamic data team working in a cross-functional team environment to build up and support our investment data warehouse. The data warehouse will have a set of investment and market data that is used by investment managers and risk professionals in their investment reporting and analysis. This role will report directly to the Head of Data Strategy & Management.

The warehouse’s data assets will be built up incrementally starting with a set of risk data used in the investment risk dashboards.The data analyst will be part of the team overseeing the day-to-day data operations and working with cross-functional teams to build up new datasets and ensuring data quality and compliance with relevant standards and best practices.

Join us if you have a passion for building quality data assets and capabilities that improve process efficiencies, drive investment insights and reduce operational risks. The ideal candidate will have a passion for data with a good working knowledge of investment data and data management skillsets such as designing & implementing data models & quality rules and analyzing complex data. You will work with SQL, Excel and relational databases on data analysis, pipelines and operations. Having additional experience in Snowflake, Python programming language for data pipelines and/or BI tools for implementing dashboards and reporting will be advantageous.

Key Duties and Responsibilities

As a data analyst/ steward in the data team for our investment data warehouse, you are expected to:

• Work closing with business teams to drive, implement and deliver changes and/or new investment data assets and solutions.
• Leverage on good understanding of investment asset class domain knowledge, business processes and data usage in delivering data model design, quality rules and solutions.
• Drive a scalable data model leveraging on design best practices, with clarity on data definitions and usage.
• Drive synergy across different business units for common solutions on similar data needs.
• Influence business processes and workflows to align with data quality management, data definitions and usage.
• Work closely with data engineers in the delivery of data pipelines and ensure system performance meets business SLAs.
• Enable data quality management with data quality rules and operational processes and monitoring.
• Support BAU (business-as-usual) operational activities in data SLA and quality management, issues resolution, user data queries and guide effective and efficient use of investment datasets in dashboards and reporting.

Education Qualification

• Bachelor’s degree in Data Analytics, Mathematics, Data Science, Business Analytics, Information Technology or equivalent discipline.

Experience and Skills

• 5-8 years of relevant experience in data management, implementing data pipelines and supporting data operations.
• Strong domain knowledge of investment data and their usage in both trade life cycle and investment analysis/ reporting.
• Good working knowledge of data management concepts, data quality rules and data models design & implementation.
• Hands-on experience using SQL, stored procedures, databases (Snowflake, Oracle) in building data quality rules and data transformations/ aggregations.
• Knowledge of Amazon S3, Python and Lambda programming for data pipelines’ implementation and/or tools for data visualization (MS PowerBI, Excel) will be advantageous.
• Strong team player and yet exhibit independence in driving and delivering business outcomes.
• Structured in thought process, with good attention to details.
• Fast and independent learner
• Strong written and verbal communication skills

Job Description:

- Responsible for providing security services for customers and club members.

- Ensure safety and security of all employees, guests and belongings.

- Prepare and submit activity logs on a daily basis.

- Ensure security of main and service doors to prevent unauthorized entries.

- Maintain excellent working relationships with all staff.

- Ensure guests and staff comply with safety rules and regulations at all times.

Requirements:

- To be able to work on Fridays, Saturdays and PH Eves

- Night shift (till 3AM)

- At least 1 year experience in relevant field

Salary:

- $15.00 per hour

ROLE & RESPONSIBILITIES

Responsible for supporting company CFO and CEO on general financial and business analysis.

• Work closely with the business teams by providing quality financial information on projects, clients, gross margins, time cost, job profitability, client profitability, team forecasts, budget, etc.;
• Provide support in reviewing project costing, financial analysis in a major pitch and monitoring the general health of the business;
• Monitor for regular job review to ensure that gross margins are within forecast and job status is updated;
• Compile and review various periodic analytical reports (e.g. Financial Income Statement, AOT/AOGM tracking, Billability% report, Pipeline analysis, etc.), interpret and communicate financial data including variance analysis vs. budget and best estimates and commentaries for the Management; hold discussion meeting with divisional heads regularly so as to make them aware of their updated divisional performance.
• Provide value add services by working closely with all business unit leaders, research teams, operation team and the Management to help make financial decisions and actionable insight;
• Ensure spending is kept in line with the budget/forecasts;
• To provide analytical support on major projects, credit terms and contractual agreements;
• Offer professional judgment on financial matters and advise on ways of improving business performance;
• Provide tax advisory to the business (such as applicable services tax and withholding tax from other countries, etc.)

COMPETENCIES

• Self-motivated and independent
• Good interpersonal skills and a team player
• Excellent analytical and numerical abilities, meticulous
• Excellent knowledge in M.Excel

BACKGROUND

Skills/Knowledge:

• Accounting standards and principles.
• Financial analysis capabilities
• Recent computing development especially in accounting software packages.
• Knowledge in market research products e.g.methodology, product type and client type etc. is an advantage.
• Good communication and interpersonal skills and able to communicate with people from different background and with different seniority.
• Basic grasp of the market research industry.
• Good computer skill especially in Microsoft Excel, Word, and PowerPoint.
• Good presentation skill.

Qualifications:

• Degree in Accounting/Finance or similar qualification
• Ideally with 2-5 years' post-qualification work experience with 3 or 4 years from an accounting/audit firm

As an Account Lead, you will primarily be responsible for identifying and developing new customer relationships and business opportunities; maintain and develop existing accounts for more opportunities. You will be active in the market, expand name recognition and create leads that will result in long term value. An Account Lead will work closely with other team members, mainly executives, marketing, sales, account management, and services.

Responsibilities will include:

• Business development - Aggressively approach new customers and generate new sales leads/opportunities.
• Achieve annual sales target, profit target and service revenue target.
• Arrange business meetings and conduct presentations to potential customers.
• Create quotations and sales proposals according to BluOcean standards.
• Negotiate and sign contracts on behalf of BluOcean.
• Build and maintain long-term relationships with both new customers and existing customers.
• Build and maintain relationship with vendors and partners.
• Learn latest security technologies and solutions.
• Assist the project team and other internal teams to implement the projects smoothly.
• Maintain high level of client satisfaction at all time.
• Support company marketing events, increase BluOcean market awareness and name recognition in the market.
• Keep up to date on industry developments related to tech, players, and practices.

Main Qualifications we are looking for:

• Proven sales, business development, or account management experience.
• Experience selling complex solutions to demanding customers.
• Great relationship management skills and the ability to grow an account.
• Go-getter and results-oriented.
• Great communications and presentations skills. English and Mandarin are essential.

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Role: Production Support Analyst

Job Requisition Number: JR33497

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, K2

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, K2 software

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Role Summary

You will be part of a young and dynamic data team working in a cross-functional team environment to build up and support data analytics capabilities and improve data-driven decision making. The analytics will derive insights from our investment data warehouse as well as any other external datasets for our investment managers and risk professionals in their investment reporting and analysis. This role will report directly to Head Data Strategy & Management.

The data analytics capabilities will be built up incrementally starting with a set of investment risk dashboards.The data analyst will be part of the team ensuring the smooth operations of the dashboards/reports and working with cross-functional teams to build up and maintain the data semantic layer and new dashboards/reports in compliance with relevant standards and best practices.

Join us if you have a passion for data and building data capabilities and visualizations that improve process efficiencies, drive investment insights and reduce operational risks. The ideal candidate will collaborate well with business teams to build up a strong understanding of the business insights & reporting needs. He/she will leverage on good working knowledge of investment data, data modeling & visualization skillsets to deliver analytics solutions on the required insights & reports. You will work with SQL, Excel, relational databases and BI tools on data analysis, visualizations and operations. Having additional experience in Snowflake, Python programming language for data pipelines will be advantageous.

Key Duties and Responsibilities

As a data analyst in the data team for our investment data analytics capabilities, you are expected to:

• drive, implement and deliver changes and/or new investment data dashboards & reporting.
• build-up a deep understanding of the various business teams’ processes and insights/reporting needs to identifying data requirements and investment dashboards/ reports needed.
• work closely with business teams and data owners/stewards to manage & deliver the pipeline of analytics data, dashboards and reports. Drive synergy across different business units for common solutions on similar needs.
• work closely with technology teams on delivery of data pipelines and ensure system performance meets business SLAs.
• develop best practice and design guidelines on building and maintaining analytics data, dashboards and reporting.
• explore and experiment new data tools and capabilities for provision of data analytics and insights discovery (AI/ML, NLP, Visualization etc).
• support BAU (business-as-usual) operational activities in analytics data & dashboards/reports SLA, quality management, issues resolution, user queries.
• manage BAU changes on production analytics data, dashboards and reports.
• guide business teams in their own development and management of dashboards and reports where applicable.

Education Qualification

Bachelor’s degree in Data Analytics, Mathematics, Data Science, Business Analytics or equivalent discipline.

Experience and Skills

• 5-8 years of relevant experience in data management, business intelligence & analysis
• Strong domain knowledge of investment data and their usage in investment analysis & reporting.
• Good working knowledge of data management concepts and getting & harmonizing data from different data sources for data analytics.
• Hands-on experience with MS Power BI, Power Query, DAX, MDX, Snowflake, SQL & Stored Procedures, Python or equivalent in delivering BI & reporting solutions and semantic data layers.
• Knowledge of Amazon S3, NLP, AI/ML and MSSQL BI Stack tools (SSRS, TSQL etc) implementations would be advantageous.
• Experience implementing data projects and/or applying data analytics for investment analysis and/or operational process improvements.
• Experience leveraging both traditional and advanced data analytics techniques in combination with strong business acumen to generate actionable insights.
• Strong team player and yet exhibit independence in driving and delivering business outcomes.
• Structured in thought process, with good attention to details.
• Fast and independent learner
• Strong written and verbal communication skills

Key Duties / Responsibilities:

• Perform scheduled installations and retrofits of automatic door parts, including mechanical, electrical, and electronic components.
• Troubleshoot and conduct on-site inspections of automatic entrances, identifying issues and recommending suitable parts for the client's consideration.
• Prepare site reports to document completion of work, testing/commissioning, as well as conducting risk assessments for all automatic entrance systems and products.
• Recommend upgrades for automatic door entrances and provide feasible solutions for existing door entrances of clients.
• Maintain the assigned service vehicle in a roadworthy condition and ensure cleanliness and hygiene at all times.
• Stay updated on product information and technical knowledge company’s and competitor's products.
• Ensure all provided tools and equipment are kept in good working condition, promptly replacing damaged or worn-out tools/equipment.
• Perform any other duties assigned by management or your immediate supervisor.

For Mycareerfuture template

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Role:Business Analysis

JD:

Specific requirement:
1. Temenos/TAP background: Knows Temenos Triple A Plus and it’s nuances
2. Wealth Domain
3. Functional BA

Description

1. Stories Refinement
a. Understanding the requirements received from the product owner or business stakeholders
b. Document the requirement in form of user stories
c. Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.
d. Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope
e. Explain the requirement to squad members in the backlog grooming session and further refine story as needed
f. Review the solution presented by developers and architects to validate if the solution would meet business needs
g. Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria
2. Analysis of production bugs
a. Receive the incident raised by business users on production bugs
b. Analyse the bug to understand what caused the bug and present finding to developers to fix
c. Review the fix done by developers to validate if the fix has resolved the issue permanently
d. Where needed, guide the squad to find interim solution and/or data patch.
3. Support UAT/in-sprint testing/regression testing/UVT
a. Guide UAT users on what needs to be tested. Where needed, prepare UAT test cases and test data
b. Explain the UAT users on test approach, and handhold during testing period
c. Analyse any defects raised (during SIT/UAT/Regression testing) and guide developers on what need to be fixed
d. Where needed, test the functionality from business perspective and document the test results.
4. Backlog maintenance
a. Support the Product owner in overall backlog maintenance
b. Walkthrough the backlog with business users as needed
c. Review business priorities with business users and Product owners
d. Work with business users and Product owners to define long term target state processes
5. Training and Documentation
a. Train business users on functionalities and how to use them

Our esteemed Japanese multinational client is seeking a skilled and motivated Technical Sales Consultant specializing in Network & Security Solutions to join their dynamic team.

In this role, you will play a crucial part in supporting their sales efforts by providing technical expertise, designing tailored solutions, and ensuring customer satisfaction. If you have a passion for technology, strong communication skills, and a proven track record in IT sales.

Responsibilities:

• Consult and advise the sales team on technical aspects.
• Identify customer needs and propose suitable solutions.
• Design customer-centric solutions and prepare proposals.
• Stay updated on industry trends and products.
• Collaborate with technology partners.
• Handover projects to the post-sales team.
• Retain and expand customer services.

Requirements:

• Min 3-5 years of IT experience in Network & Security.
• Strong technical knowledge in security technologies.
• Business acumen and market awareness.
• Customer-facing experience.
• Excellent communication and consultative skills.
• Security-related certifications (e.g., CISSP, CISM) are a plus.

Education:

Diploma/Degree in a relevant field.

If you are passionate about technology, excel in a customer-oriented environment, and have the technical prowess to guide sales efforts in the Network & Security solutions domain, we invite you to join their team. Apply today to embark on an exciting journey with us.

To apply, please send us your latest resume, in word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

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WE ARE HIRING !! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR33641

Job Level: 5-7 Years of experience (L3/L4)

Location: Singapore

Skills: Swift Product Skills: Swift Alliance, Alliance Messaging HUB, GPI, SAG/SNL

Programming Language: Java, J2EE, Webservices, JMS, Unix(Shell Scripting)

Database and Tools: (Oracle, SQL, PL sql), Control M, Splunk, Grafana

Servers and Middleware: Open shift Platform, IBM MQ Series, WebLogic and Tomcat

Job Objectives:

Application support Led to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities:

• Hands-on knowledge in AMH (Alliance Messaging HUB) to ensure the BAU, addressing production queries, Monitoring, and maintaining the AMH Swift IT prod support, responding to and resolving incidents and service request related to AMH Swift IT systems.
• Manage day to day issues in AMH, including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents.
• Providing technical support and guidance to end users and stakeholders.
• Documenting procedures, configurations and troubleshooting steps for future references
• Manage and support high-availability 24/7 production systems with an on-call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Continuously improving processes and procedures to enhance system reliability and efficiency.
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request.
• Run problem governance call with business user, Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved

Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements:

• 5-7 years of Strong Swift product knowledge and hands on experience in supporting Swift related products like Alliance Messaging HUB, GPI, SAG/SNL.
• Minimum 5-7 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in the financial services industry supporting mission critical applications is a big plus.

Please forward your resume in MS word format to [email protected]and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are looking for a junior Investment Research Analyst to join the family office based in Singapore. As an Investment Research Analyst, you will assist the senior investment professionals in by performing market research, financial analysis, and due diligence on target investments. You will work closely with the team to provide investments recommendations and to ensure that the investments align with the family office's financial objectives.

Key Responsibilities:

• Conduct in-depth research and analysis on potential investment opportunities across various asset classes, including equities, fixed income, real estate, private equity, and alternative investments.
• Evaluate and analyse financial statements, company performance, industry trends, and macroeconomic factors to identify investment prospects and risks.
• Assist the team in preparing detailed investment reports and recommendations to the family office.
• Monitor and track existing investments, including assisting in doing performance analysis.
• To present regular updates on market conditions, industry dynamics, and regulatory changes to the family office.
• Assist in portfolio management activities, including asset allocation, risk assessment, and performance evaluation.

Key Requirements:

• Bachelor's degree in finance or CFA qualifications.
• Strong financial analysis skills.
• Proficiency in utilizing financial databases, research tools, and software to gather and analyse investment data.
• Excellent written and verbal communication skills to prepare comprehensive investment reports and effectively communicate findings and recommendations to the family office.

To maintain corporate viability and feasible business policy, foster positive business positioning in the industry to become most preferred business partner with potential clients.

Attends Executive meeting/Operations review

Prepares correspondences (vertical and horizontal)

Prepares and draft Standard Operating Procedures

Attend to client's complaints, issues and concerns

Prepares PLRD grading audit report

Prepares Risk Assessment Report

Prepares and conduct Security Survey Report

Prepares and complies Request to Quote(RTQ) and Tender Documents

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Job Title : Actimize System Analyst (Netreveal)

Job Requisition Number: JR(TBC)

Job Level: 6 - 9 years of relevant experience (L3)

Location : Singapore

Key Skills: Shell Script, Oracle SQL, Control-M, System Diagram

Job Objectives:

To support Symphony Ai NetReveal upgrade project for Singapore and Regional entities

Key Responsibilities

• Supporting NetReveal upgrade for KYC/name screening/CDD project

• Liaise with application teams across group and countries build the fixes or possibly enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

• Plan technical deliverables, perform development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• At least 5 years of experience working with NetReveal technology solution

• At least 6 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python

• At least 6 years of experience in application and database design and UI/UX design

• At least 2 years of experience in business analysis, data mapping and process mapping

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA, Aldon

• Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

Roles & Responsibilities

At 7+ Academy, we’re proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of a Business Analyst to join our growing team in Singapore. This role will take charge of understanding and refining our business and operations.

Responsibilities:

• using data modelling techniques to identify ways in which the company can operate more effectively.
• communicate with senior management to find out what they hope to achieve.
• formulate ways for businesses to improve, based on previous research and data analysis.
• oversee the implementation of new technology and systems within the group.
• understand how the company is doing, explore different solutions, their risks, benefits and impacts.
• proposing solutions to senior management, and keeping them updated with progress.
• creating documents to outline the proposed changes and the steps involved.
• overseeing the implementation of new technology or a new approach.
• contributing to training and support for people affected by new systems and processes.

Requirements:

• Bilingual in English and Chinese.
• Good education and first degree (Master's degree in Business is a plus).
• Minimum 5 years experience in a business analyst role.
• At least 3 years experience in a retail or related industry.
• Commercial awareness and problem solving skills.
• Good understanding of the China education system.
• Highly motivated, good working attitude and strong sense of responsibility;
• Experience in working in a multilingual and Chinese environment.

We offer an attractive package with excellent employee benefits, conducive working environment and career growth potential. Remuneration and benefits will commensurate with qualifications and experience.

Interested candidates are invited to apply online stating your current and expected salary and date of availability.