About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

What You Can Expect

• E-learning, classroom training, and on-the-job training (OJT).
• Opportunities to grow your career by working with global MNCs in both local and regional projects.
• Exposure to IT transformation across various industries and service lines.
• Perform analysis and design functions using SAP, or other cutting-edge technologies.
• Hybrid working environment with flexibility to balance personal and professional life.
• Clear career growth opportunities, regular performance reviews, mentorship, and leadership development.
• Diverse career options across different domains and industries.
• Certifications will be provided.

Qualifications and Skills

• Qualification in Computer Science, Computer Engineering, Business, or a relevant domain
• Graduated within the past 2 years from a university.
• Strong interest or internship experience in IT projects (e.g., SAP, Oracle, Workday) preferred.
• Excellent written communication and soft skills.
• Passion for continuous learning and developing both technical and leadership skills.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With global presence and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions.
With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

The Business Analyst will play a pivotal role in the successful design, implementation, and optimization of an Amazon Connect Contact Center solution.

This individual will collaborate with cross-functional teams to gather requirements, analyze processes, and ensure the deployment aligns with business goals. The ideal candidate will have experience in contact center technologies, customer experience enhancement, and an understanding of Amazon services.

Key Responsibilities

Requirement Gathering and Analysis:

• Work closely with stakeholders to understand business needs and translate them into functional requirements for the contact center.
• Conduct gap analysis to identify areas of improvement in existing processes and systems.

Solution Design:

• Successful implementation and adoption of the Amazon Connect Contact Center.
• Collaborate with technical teams to design and configure Amazon Connect solutions that meet business objectives.
• Document workflows, call routing strategies, and integrations with other systems such as CRMs or ticketing tools.

Implementation Support:

• Act as a liaison between business users and the development team during implementation.
• Conduct user acceptance testing (UAT) and validate that the solution meets business requirements.

Process Optimization:

• Achievement of business KPIs (e.g., increased efficiency, reduced average handle time, improved customer satisfaction).
• Analyze contact center performance metrics and recommend process improvements to enhance customer experience.
• Monitor and ensure the AWS Connect solution adheres to best practices and compliance standards.

Training and Documentation:

• Create and maintain comprehensive documentation, including requirement specifications, process flows, and training materials.
• Support training sessions for end-users to ensure effective adoption of the new system.

Required Qualifications

Professional Experience:

• 3+ years of experience as a Business Analyst, preferably in contact center operations or technology projects.
• Hands-on experience with Amazon Connect or other contact center platforms.
• Familiarity with AWS ecosystem and tools such as Lambda, DynamoDB, Lex, or S3.

Technical Skills:

• Strong understanding of contact center metrics (e.g., CSAT, FCR, AHT) and reporting tools.
• Experience with integration technologies (e.g., APIs, CRMs like Salesforce or Zendesk).
• Proficiency in tools like JIRA, Confluence, or other project management software.

Educational Background:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Advanced degree or certifications in relevant areas (e.g., AWS certifications, Six Sigma) is a plus.

Soft Skills:

• Excellent communication and interpersonal skills to collaborate with technical and non-technical teams.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

The successful candidate will be responsible for maintaining master data management (MDM) system, ETL processes, and data pipelines to ensure that data is accurately maintained and efficiently published to downstream on a real-time basis.

Requirement:

• Possess a degree in Computer Science, Information Technology, or a related field.
• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on software development skill with experience in multiple data related projects and Java (Spring, Maven).
• Experience in unit testing and regression testing.
• Possess positive learning and collaborative mindset.
• Strong analytical and problem-solving skills.

Good to have:

• Familiar with DevOps tools, CICD cycle, and GitHub.
• Experience in Linux environment.
• Some background in AWS technologies will be advantageous.
• Previous experience in the financial or investment industry will be an added advantage.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Business Analyst (IT)

(Japanese Bank)

Key Area of Responsibilities:

• Conduct detailed business requirement gathering and use case analysis.
• Plan and promote user tasks in UAT.
• Experience in handling UAT, Migration and BCP.
  • Collaborate with stakeholders to ensure alignment and success of project goals.
  • Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
  • UAT issue management (managing tickets) and tracking till solving them
  • UAT progress monitoring and reviewing the results
  • Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
  • Plan and promote user tasks for EUC/RPA/Tools.
  • Monitor the progress of the user task and manage issues, working closely with IT and business user members.
  • Plan and promote user tasks in USER SUPPORT.
  • Involved in UAT, Training, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
  • Experience in core banking system projects including accounting system from user side
  • Business knowledge in Trade area
  • Willingness to undertake travel within the APAC region
  • Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

• The candidate will be embedded with the enterprise onboarding platform’s corporate trust public relations support team for the purposes of the Incumbency Certificate (IC) / Authorized Signatory Lists (ASL) remediation project, where the candidate will be collecting updated ICs from all clients.
• As part of the IC collection process, the candidate will perform the review of the IC/ASL of clients, ascertain if due diligence is required as per local KYC regulations, and if so, ensure these signatories are entered into the KYC record for screening purposes.
• The candidate is also expected to help provide mitigating factors or additional description based off deal documents if a true screening hit is detected (e.g. PEP hits, negative news etc), and work with the team on the screening hits.
• The candidate must also be confident in performing client outreach to collect documents such as identification and verification documents, if essential, in performing our due diligence on the authorised signatories.

Job Requirements

• Bachelor’s degree in Business Administration/Banking/Accounting/Finance, or equivalent combination of education and experience.
• With 3 - 7 years of total work experience in the financial sector, front office KYC and onboarding, or client-facing/project management.
• Excellent communication skills with all levels in the organization.
• Excellent research and analytical skills, be able to work independently and be resourceful when it comes to resolution of various issues.
• Should be flexible to help out with KYC periodic reviews and other miscellaneous tasks beyond just the scope of the IC/ASL remediation project.
• Must be comfortable to read & appreciate the implications of internal bank policies to identify if a particular IC/ASL is relevant to the local KYC regulations, or if due diligence can be avoided for non-customer relationships.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Support the division in implementing Digital Transformation projects to enhance service quality and reduce costs.
• Analyze and assess operational needs and user requirements across various Business Units and departments.
• Collaborate with stakeholders to define data needs and gather relevant information.
• Oversee project planning, ensure appropriate IT solution implementation, and align solutions with operational goals.
• Conduct statistical analysis, data mining, and pattern recognition to identify trends, correlations, and actionable insights, accompanied by clear visual presentations.
• Lead project development initiatives to boost operational productivity and efficiency through the adoption of digital transformation tools.
• Coordinate and manage projects with the team, ensuring timely delivery and alignment with company strategies.
• Provide well-organized data for advanced analysis and perform additional tasks as assigned.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related discipline.
• Proven experience in IT, development, or related fields.
• Strong knowledge of digital transformation and automation tools, including Microsoft Power Platform, SharePoint, Power BI, MS SQL, Knime, Python, and cloud platforms.
• Excellent communication and interpersonal skills; meticulous, well-organized, and a resourceful team player.
• Highly self-motivated individual who can work independently with minimal supervision.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.