We are looking for Technical Business Analysts at various levels (middle/senior) to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team).
• Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis.
• Deliverables may include the following:
  - Architecture Diagrams
  - Cloud Hosting and Set-up (AWS or Azure cloud)
  - Technical integrations with 3rd party systems
  - Performance and Load Testing
  - Solution Design / Technical Specifications
  - Data Extraction, Transformation and Migration
  - User stories/ functional specifications
  - Workflow diagrams to demonstrate business processes
• Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty.

Requirements

• Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc.
• Participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior hands-on coding experiences.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detailed oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Being a pro-active, self-motivated and resourceful team member who can guide and mentor others.

The following would be a “plus”:

• Relevant certifications e.g. Cloud Certificates, Project Management Certificates.
• Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc).
• Knowledge or experience in one or more of the following areas:
  - Database designs
  - Cloud architecture
  - CI/CD pipelines

If you are interested in joining us, kindly submit your application via https://thesoftwarepractice.freshteam.com/jobs/4PjkczMxlgmH/technical-business-analyst-projects?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.

Mandatory Skills

Overview:

Looking for a Senior Business Analyst with good experience working on developing new functionalities, workflows, dashboards in the Corporate Credit Risk domain. Preferably someone who has project management experience to independently/ pro-actively drive projects and with technical knowledge to propose application design and knows SQL to perform data analysis/ profiling. Candidates should have working experiences in Singapore in banking domain

The Business Analyst role provides support to business and credit users, assist users in translating business requirements into deliverables and handle

business specific tasks in group-wide projects undertaken by the department from initialization to post-implementation BAU Support.

The Data Analyst role provide support in collecting, profiling, cleansing, interpreting, analyzing data to identify trends and patterns to gain insights and

use it for problem solving or support business opportunities via Machine Learning or Traditional methods.

Role :

• To undertake business analyst and data analyst role in selected Corporate Credit Risk related projects and BAU Business Support for business and credit users from time to time as required.
• Special Asset Management Team to enhance/ support Enterprise-wide, Special Asset Management application, which includes digital memo

approval workflow, post approval workflow, General Ledger Posting, Data Ingestion/ Curation, Dashboard and Reports

• T&M Credit & Credit Control Unit to deliver solution for post-event limit monitoring application which includes rule-based engine which will

trigger breach notification, breach escalation workflow, reminders & escalation and Dashboard

• SME Credit & Data Chapter to deliver generic approval workflow to assess Potential Watchlist cases triggered by Machine Learning and/or rule-based rules In the capacity of Business Analyst:
• Understand how the Internal Credit systems work end to end, integrate/interact with other credit systems, product source systems and front-end

workflow systems for wholesale banking relationship managers and credit risk managers.

• Define/ collate business requirements, prepare functional requirements, write User Stories and initiate User Requests (Request for Service) on behalf of the business and risk management / credit units.
• Recommend solution design considering pros & cons of available options
• Review business process supported by the credit systems to optimize efficiency.
• Plan for test scenarios, perform pre-UAT sanity checks and co-ordinate with end-users to perform UAT
• Conduct training for new and existing system related processes and functionality.
• Maintain business related documentation for the credit systems including requirements, user guides, Frequently Asked Questions, and ensure these are updated to the Intranet for on-going access by credit and business users.
• Perform any other business specific tasks in the project schedule including data analysis, user interviews/ surveys, maintain system configuration, preparation of user reports and Live Verification.
• Work closely with Technology support & delivery teams to ensure that user requirements are delivered successfully.

In capacity of Data Analyst:

• Understand internal data and collect relevant external data
• Identify required data for project and profile, analyze, clean-up and transform/prepare it for processing
• Obtain insights into the data and prepare clear visualization to present findings
• Using data-driven insights, make recommendations to address potential business problems or innovate to stay ahead of industry trends
• Understand the different types of data analytics and use of Machine Learning

Technical Experience:

• Degree in Banking, Commerce or Information Systems-related field.
• Min 7 years experiences as business analyst and data analyst handling end to end delivery preferred.
• Product Owner or Scrum Master experience preferred.
• Excellent people management skill.
• Able to understand and articulate business objectives, risk and dependencies.
• Good at defining and defending scope.
• Experience in wholesale banking / credit risk projects
• Must have product knowledge and prior experience on corporate credit products, credit risk, loans, trade and treasury markets
• Knowledge of credit products, risk monitoring / control processes and credit processing systems of banks preferred.
• Experience with Data Analytics/ Machine Learning project/ application preferred.
• Experience working in AGILE methodology preferred
• Experience with SQL, Excel
• Experience in Java Scripts, and Phyton (not a must)

Personal Characteristics:

• Strong leadership, communication, presentation and analytical skills.
• Task oriented and follow through with attention to detail.
• Strong discipline to adhere to procedures and standards.
• Tolerance for ambiguity and job stress.
• Clear, analytical mind and good/ creative problem-solving skills required.
• Fast learner who can work independently with minimal guidance.
• Tenacious.
• Can prioritize work quickly.
• Maintains good relationships at all levels – junior to senior.
• Team player & able to mentor and guide support staff
• Good listener.
• Not afraid to escalate issues.
• Able to distill IT speak into business language and vice-versa.
• Solution oriented, not problem oriented.

We are seeking a dynamic and results-driven Business Operations Manager to lead our shop. The ideal candidate will be responsible for overseeing the daily operations of multiple branches.

Responsibilities:

• Monitor financial performance and make strategic decisions to optimize profitability
• Develop and execute business development strategies to increase revenue and profitability
• Conduct market research to identify new opportunities for growth and expansion
• Plan for shop deliveries, lead sales forecasting and reporting
• Build relationships with key stakeholders, including suppliers, customers, and partners
• Develop and implement standard operating procedures to improve efficiency and productivity, operationalize workflow
• Oversee procurement activities and inventory management
• Disseminate all corporate information and organize explanations in an efficient, clear and accurate formats and manner to all team members
• Handle and arrange orders, deliveries service including refund and complaints and resolve all complaints, feedback, verification and enquiries in the upmost efficient, effective, satisfying and timely manner in accordance to the Company’s standards and procedure
• Oversee the daily operations of multiple branches and team of operational staff, ensuring shops are running efficiently and effectively, and that monthly sales targets are met
• Plan and manage the work schedules of team members
• Develop and establish key channel partners in target areas.
• Managing and growing key customer accounts, and coordinating the management of all other accounts.
• Provide the training and coaching to the team.
• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Supervise and assist in loading and unloading of goods (if required)
• Ensure the maintenance of allocated vehicle
• Ensure the security of all goods
• Ensure goods delivered to customers are in their original good condition
• Do quality check for goods receive, reject those defective goods
• Arrange and organize the goods to shelves, if required
• Moves and restructures organization of goods in warehouse to make space for new inventory.
• Assists in cleaning and organizing the store upon closing.
• Other duties as required

Requirements:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proven ability to manage and motivate a team adaptable
• Negotiation and Conflict management
• Possess a valid class 3 driving license
• Good driving record
• Relevant work experience is preferred
• Able/ willing to work on Weekends/ Public holidays is an advantage.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Work closely with Catastrophe Insight team to prepare Impact Forecasting’s Cat Reports.
• Develop and conduct statistical analysis to discover natural disaster loss trends on both a global and regional scale. Conduct research to strengthen Aon’s historical natural disaster loss database and utilize the data to help in the development of new catastrophe models.
• Collaborate with Impact Forecasting Tropical Cyclone R&D team during development, testing, validation, and implementation of models.
• Aid in the development and deployment of real-time catastrophe model solutions.
• Interact with other R&D teams, analytics teams, brokers, clients and academia throughout the Asia-Pacific, US and Europe regions as required.

How this opportunity is different

We are seeking a highly motivated individual to become part of our Impact Forecasting team based in Singapore. The team of 150 plus members based globally in 5 offices (Prague, London, Chicago, Singapore, and Bangalore) consists of scientists, developers, and client services colleagues, developing and supporting catastrophe models for various natural and human-made perils including flood, windstorm, earthquake, fire, terrorism etc.

This role involves working with Catastrophe Insight and Tropical cyclone R&D practice groups. The role will focus on development of natural catastrophe models quantifying risk due to tropical cyclones for re/insurance applications and as such, successful candidate is expected to understand catastrophe risk model development methodologies, become proficient in the ELEMENTS platform; and understand general catastrophe modeling practices and features. As a territorial contact for catastrophe insight team, this role will also involve assisting APAC reinsurance brokers and clients prior/during/after catastrophe events.

Skills and experience that will lead to success

• PhD or Master’s degree in a relevant field (Meteorology, Climate science, Atmospheric science, Hydrology, Water resources, Geography, Geophysics or equivalent)
• Relevant experience is desired. Recent Master’s / PhD graduates with excellent problem solving and communications skills are welcome to apply. Designation, role, and responsibilities are assigned based on previous relevant experience.
• Strong foundation in mathematics and knowledge of probability and statistics.
• Strong understanding of global weather & climate trends with an emphasis on APAC; strong forecasting abilities utilizing numerical weather models and satellite data
• Excellent proficiency in one or more scientific programming languages (Python, R, MATLAB)
• Strong interpersonal skills and the ability to interface with all levels within the corporation and various business units. Strong team player but capable of independent work
• Strong analytical thinking and willingness to learn.
• Technical writing and editing skills & able to communicate clearly in a written and verbal manner.

Requirements – Good to have

• Prior experience in re/insurance industry and application of climate conditioned catastrophe models
• Peer-reviewed scientific publications related to climate change and climate risk.
• Experience with numerical modelling of natural processes is an advantage.
• Experience with Geographic Information Systems (GIS) software such as ArcGIS or QGIS
• Ability to communicate complex ideas in simple terms, experience with visualization and communication of risk.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

· Minimum of 5+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

· Must have Vast work experience with large data volumes and data warehouse technology.

· Hands-on experience of coordination between the business and IT teams and as primary functional support for development teams.

· Strong ability to interpret business needs and translate them into requirements.

· Knowledge in software development life cycle and software testing life cycle.

· Experience in writing test documents and performing functional tests.

· Risk awareness, ability to evaluate and predict risks and drawback of target solution.

· Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

· Exceptional understanding of data modeling (ERD, dimensional).

· Proficiency in SQL database queries (complex queries).

· Ability to prepare dataset for analysis and validation purposes.

· Strong experience in working with Microsoft Office tools, JIRA.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

• MNC
• South
• Working Experience with Tableau and Excel is necessary!

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Quantative Risk Analyst.

RESPONSIBILITIES:

• Collaborate with team members to develop and implement risk management frameworks and tools to aid decision-making.
• Conduct risk analysis and research, leading and managing projects for timely execution.
• Engage with asset management, investment, treasury, and finance teams to analyze risk impacts and financial performance.
• Perform both qualitative and quantitative risk assessments for the Group’s portfolio using various models (e.g., Value at Risk, stress testing).
• Provide independent assessments for acquisitions and divestments.
• Review methodologies and set benchmark hurdle rates for investment evaluation.
• Conduct financial modeling and prepare quarterly risk reports and presentations for risk committees and the board of directors.

REQUIREMENTS:

• Bachelor's Degree in Business, Finance, Accountancy, Economics, Mathematics, Statistics, Real Estate, or related quantitative fields.
• 4-8 years in analytical or investment roles, ideally in quantitative risk management (credit/market/liquidity) within financial institutions. Experience in real estate investment, project financing, equity research, corporate finance, or property valuation is also considered.
• Strong quantitative and qualitative analytical skills, with proficiency in financial modeling (scenario analysis, stress-testing, VaR, CAPM).
• Excellent research abilities, problem-solving mindset, and attention to detail.
• Advanced Excel modeling skills.
• Good communication and interpersonal skills with the ability to multitask across different projects.
• Proficiency in programming languages such as VBA or Python.
• Professional certifications like FRM, PRM, or CFA are advantageous.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$8,200 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

As a Lead Data Analyst, you will play a critical role in guiding strategic decision-making by providing insights from data. You’ll oversee a team of Data Analysts, Engineers and Scientists and collaborate with cross-functional teams, and deliver actionable recommendations to improve game development, player engagement, and operational efficiency.

Key Responsibilities

• Team Leadership: Lead, mentor, and develop the team, fostering a culture of collaboration and continuous learning.
• Data Strategy: Develop and implement data analysis strategies to support game development and business operations.
• Analytics and Reporting: Design and deliver insightful dashboards, reports, and presentations for various stakeholders, ensuring data-driven decision
• Collaboration: Work closely with game development teams, marketing, and other departments to identify opportunities for leveraging data.
• Data Quality and Governance: Ensure data integrity, accuracy, and security by defining and enforcing governance standards.
• Innovation: Stay up-to-date with the latest analytics technologies and methodologies, incorporating them into the team's workflows.

• Connect daily with key South Asia markets including India, Indonesia, Philippines, Malaysia, Singapore, Taiwan, Thailand, and Vietnam; ensuring that local markets have the support and resources they need from the local, regional, or global level to achieve excellence in distribution and operations.   
• Engage with individual markets to prepare quarterly/industry/MPA summary reports on market health, growth, and trends.
• Work closely with VP South Asia, the regional marketing team, and markets to ensure cohesive planning and execution of budget and plans and day-to-day operations. 
• Collaborate closely with the London-based strategy team on frequent analytical projects.
• Head the organization of on ground events for annual meeting with members of Home Office including President of Distribution for Universal Pictures International.
• Oversee the logistics of film distribution, including DCP delivery, in Bangladesh, Maldives, Mongolia, Nepal, Cambodia, Laos, Myanmar, Timor Leste, Pakistan, and Sri Lanka, ensuring compliance with local censor regulations through discussions with international Print Ops team.
• Engage daily with regional Distribution Director to ensure film releases are optimized, ensuring successful film distribution strategies.
• Stay informed about industry developments and emerging trends to enhance our competitive advantage by creating detailed box office and competitive landscape projections across film slate.
• Provide data driven analytics to create comprehensive presentations to VP of South Asia and to assist in the development of distribution plans and budgets for individual films and the overall film slate. 
• Troubleshoot technical issues and provide support to end users related to internal digital interface for use by regional and local teams and connect bi-weekly with London based IT office to update and enhance user experience.
• Design and develop Power BI reports, dashboards, and visualizations to meet requirements set by regional distribution team including gathering and analyzing data for business intelligence solutions.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 5 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Role: Production Support Analyst

Job Level: 3-9 years of relevant experience (L2/L3)

Duration: 6 Months

Key responsibilities:

• Deliver a 1st class Production Support service to client's Channel stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Maltem Asia is currently seeking an Application Support Analyst for a Wealth Management Client based in Singapore.

Requirements:

• Candidates must be comfortable to perform weekend standby.
• Candidates with relevant experience supporting SaaS platforms.

Must Have Skillsets:

• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as
• Angular
• React JS
• Rest API
• JSON
• C#.Net
• .Net Core
• ASP.net
• Bootstrap
• MS SharePoint
• MS Power Platform
• HTML
• CSS
• JavaScript

Proficiency in Database and SQL:

• MSSQL
• T-SQL
• Stored Procedure
• Function
• Triggers

Experience in Infrastructure:

• AWS
• Windows Server
• IIS
• Azure ADFS (SSO)
• SSL Certificate
• Control-M

Expertise in Tools:

• Visual Studio
• Gitlab or GitHub
• Jenkins
• Electric Flow
• SonarQube
• Sonarlint
• JIRA / Confluence.

Seeking Singaporean to join as QA Analyst (Banking Domain (Account Opening and KYC)) on 1 Yr Project renewable assignment

Changi Business Park Location

Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

• Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.
• Generate and share daily execution reports using Jira.
• Involve in daily stand-up meetings.
• Coordinate with team members and other teams for day-to-day work.
• Do email support for different application issues under the team.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Responsibilities

1. Provide actionable insights to drive SEA business growth, and improvement of operational efficiency.
2. Leverage data analysis expertise to design data solutions to solve commerce operation/product problems such as supply growth, seller growth and marketplace efficiency etc.
3. Partner closely with key stakeholders to monitor, diagnose and optimize overall business performance and health.
4. Provide in-depth analysis with localized suggestions for improvements to align with business goals.
5. Build and improve data infrastructure such as dashboards and self-serve analytics tools to improve efficiency and support decision-making.

Qualifications

Minimum Qualifications

1. At least 3 years of working experience in data analytics, with a bachelor's degree or above.
2. Proficient in SQL, Python or R, and expertise in at least one of the three areas: advanced measurement (e.g AB testing, causal inference or systems with complex trade-offs), modeling, and optimization.
3. To succeed in the role, you need to be a proactive, self-driven and impact-driven person.

Preferred Qualifications

1. Able to work with cross-functional teams in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

JR107564

Roles and Responsibilities:

• Gather and analyze business requirements for OT systems in smart city projects
• Translate complex operational needs into clear OT system specifications
• Develop use cases and process flows for OT integration projects
• Conduct gap analysis between current OT systems and desired future states
• Collaborate with the OT Systems Integration Architect to ensure alignment between business needs and technical solutions
• Facilitate workshops and meetings with stakeholders to elicit and document OT requirements
• Create and maintain documentation for OT systems and processes
• Assist in the development of ROI models and business cases for OT integration projects

Secondary Responsibilities (Project Delivery Support):

• Act as a liaison between the project team and stakeholders during implementation
• Monitor and report on project progress, ensuring alignment with business objectives
• Assist in change management processes, helping stakeholders adapt to new OT systems
• Support user acceptance testing and training initiatives
• Conduct post-implementation business impact assessments
• Contribute to the development of operational handover documentation
• Assist in the resolution of business-related issues during project delivery

Additional Responsibilities in the Built Environment Context:

Product Development and Planning

• Assist in the creation of product artifacts for software solutions related to building information modeling, project management platforms, and smart building systems
• Support the team in developing and maintaining documentation for various technology projects in the built environment sector
• Participate in brainstorming sessions for new features that address challenges in urban development and construction

Project Coordination

• Help coordinate activities across multiple teams working on digital solutions for construction, facility management, and urban planning
• Assist in organizing and documenting team meetings and project updates related to built environment software development
• Support the tracking and reporting of program activities in the context of smart city and sustainable building initiatives

Industry Event Management

• Assist in planning and executing various events related to innovation in the built environment, such as hackathons or technology showcases
• Help with logistics and coordination of program-related activities, including demonstrations of new technologies for smart buildings and cities

Stakeholder Communication

• Prepare presentations and reports for various stakeholders in the industry, including architects, engineers, contractors, and city planners
• Support the team in maintaining relationships with customers and partners in the built environment sector
• Help create marketing materials to drive awareness of products and programs related to smart buildings and urban technologies

Research and Analysis

• Conduct market research on emerging technologies in the built environment sector
• Assist in analyzing data from construction projects or smart building systems to derive insights for product improvements
• Support the team in identifying industry trends and potential partnership opportunities within the built environment ecosystem

Knowledge/Skills/Abilities:

• Bachelor's degree in Business, Engineering, or related field
• 5+ years of experience as a Business Analyst, preferably in OT or industrial environments within the built environment sector
• Strong understanding of OT systems and their role in smart city and industrial applications
• Familiarity with business process modeling techniques and tools
• Experience with requirements gathering and management tools
• Excellent analytical and problem-solving skills
• Strong communication skills, with the ability to explain complex OT concepts to non-technical stakeholders
• Certification in Business Analysis (e.g., CBAP, PMI-PBA) is a plus
• Knowledge of the built environment industry, including construction, facility management, and urban planning

#HS

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Role: System Analyst

Job Requisition Number: JR45511

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

- AML system changes/production fixes Design, Development and Unit Testing

- Review and contribute to test planning for SIT and UAT

- Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key Requirements:

- Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/ JavaScript knowledge

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Technical Skills:

- Oracle SQL and PL/SQL

- Java/ JavaScript

- SLA / KPI

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Company Profile

Founded in 2012, ONEPIP is a foreign exchange and payments financial technology company with subsidiaries in Singapore, Hong Kong and Kuala Lumpur. Licensed as a Major Payment Institution by the Money Authority of Singapore (MAS), it operates the ONEPIP Exchange and BidAsk platforms for various client segments based in the Asia-Pacific region.

Job Description

We are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Business Analyst to join our Technology Services team.

Think you have experienced it all in a typical systems development life cycle? You’ve not seen ours! A typical day as a Business Analyst is anything but run-of-the-mill. For a start, you will be engaging stakeholders from Hong Kong and Singapore with varying requirements. While translating these requirements to facilitate systems design is an integral part of the role, the ability to conceptualise ideas into innovations that continue to push the envelope will also be an important aspect of the work.

If you are someone who can take challenges in the daily grind by its horn, we are looking for you.

Job Responsibilities

· Assist with the day to day management of the service delivery function which includes the business-related IT functions.

· Work with business users to gather business requirements, perform user acceptance testing (UAT)

· Documentation of test scenarios and test scripts provided by business users

· Analyse compatibility of system and follow up on test defects

· Plan for and oversee preparation of documentation of each project phase (business requirements, functional specification, project plan, test strategy, test plan, etc), training and support in new/modified applications.

· Create clear, accurate and unambiguous technical documentation including detailed test plans, test cases, testing procedures and test results in accordance with company defined standards and methodologies.

· Collaborate and partner closely with business managers, development leads, test leads and production support teams to ensure requirements are gathered correctly and software is tested to highest quality.

Job Requirements

· Diploma/Degree in Computer Science or Information Technology from a recognized institution

· The qualified candidate is expected to have a thorough understanding of software development life cycle and an experience in managing and delivery of the software development in an enterprise environment.

· Working knowledge of testing. Net applications and prior evidence of QA process improvement through automation.

· Successful delivery of client/server and web application project is an advantage.

· Strong analytical, problem solving and documentation skills.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

We are seeking a detail-oriented and resourceful Operations Support Specialist who is passionate about enhancing operational efficiency and making a positive impact on an emerging team. The ideal candidate has experience working across medium to large-sized teams with diverse stakeholders, excels in solving ambiguous challenges, and will come with some knowledge of APIs and SQL.

Responsibilities:

• Run daily standup meetings and monitor/manage daily customer support tickets for prioritization and triage.
• Update the status page for product issues when necessary.
• Support daily hand-over activities across different regions.
• Assist regional customers with seasonal campaigns.
• Follow internal processes to triage and support regional escalations.
• Coordinate and prepare content for regional monthly meetings.
• Notify customers about expiring API product versions.
• Track and report on operational performance and conduct ad-hoc data analyses.
• Identify and drive process improvements, contributing to operational excellence initiatives.

Essential Skills & Experience:

• 2–4 years of experience providing operations support in a technical environment.
• Customer-oriented mindset with strong empathy and understanding.
• Exceptional attention to detail, capable of executing standard workflows while adapting to evolving business needs.
• Passion for learning and understanding technical concepts.
• Creative problem-solving and troubleshooting skills.
• Proven ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in using SQL for data driven analysis and investigation.

This is a long-term contract role.

Job Description & Requirements

We are seeking motivated individuals to join us as a Business System Analyst. In this role, you will be responsible for analyzing business processes and making sense of data and identifying areas for data representation improvement. You will also help to solve basic office IT issues with the help of an IT vendor, as and when needed to optimize operational efficiency. You will work closely with various departments to gather requirements, design solutions, and ensure successful implementation.

Job Description:

• Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.
• Develop and manage Management Information System reports (e.g Sales, Inventory, Staff and Outlet performance) and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
• Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.
• Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
• Provide user training and support to ensure effective utilization of dashboards and IT solutions.
• Provide daily SAP helpdesk support, troubleshoot on first level simple user SAP issues for local operations and escalate to the vendor if neccesary.
• Provide on-going support on in-house CRM application, its analysis platform including tablets and network maintenance.
• Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades
• Maintenance knowledge of server and office equipment including laptop/printers and business email setup
• Day to day system support for software, hardware and network issues, if need arises
• Maintain system protocols by writing and updating procedures

Skills and Experience Required:

• Preferably at least 2 years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform
• Good Experience in Python, SQL (database), Power BI, VBA is an added bonus.
• Degree/Diploma in Data Analytics/Computer Science/Information Technology or any other relevant qualifications preferred.
• Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade or management
• Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Assist the team to support and maintain all software components.
• Ensure good documentation practices.
• Benchmark and optimize performance as necessary.
• Provide quality codes by testing and using up to date technologies.
• Facilitates the building and releasing of features by the engineering team.
• Automate deployment according to best practices.
• Facilitates unit testing and integration testing after the building of features is completed.

Requirements

• At least 4 years of experience in full stack development is preferred.
• Strong team player who is able to communicate well, and excited to lean new technologies in a fast phase environment.
• Possesses strong knowledge on .Net, Javascript, Typescript.
• Possesses knowledge on MySQL, MSSQL, PostgreSQL.
• Possesses knowledge on compiling Docker container & deployment.
• Experience in React.js or Angular
• Experience in SASS/SCSS
• Work individually or collaborate as a team.

#PY

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an independent, effective and prompt manner. You will also develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

Responsiblities:

• Handle end-to-end process of complaints escalated by both internal and external parties with adherence to service delivery standards.
• Able to conduct and conclude investigation with the relevant departments and communicate investigation findings and outcome to complainants
• Effectively manage interactions with demanding or difficult complainants.
• Handle face-to-face meetings, phone calls, and written communications regarding complaints
• Collaborate effectively with colleagues from other departments who support the investigation and service recovery processes.
• Identify key issues in the complaints received and provide feedback to the concerned departments and/or management for review and improvement.
• Represent the Company in managing the full process of customer disputes through mediation and adjudication at the Financial Industry Disputes Resolution Centre Ltd (FIDReC) and other external escalation channels.
• Submit complaints management related reports on a timely basis
• Support and attend to policy renewal and billing related enquiries from intermediaries and corporate clients. .
• Suggest and provide process improvement in alignment with organization’s Technology, Digital and Analytic (TDA) direction.
• Manage internal and external audits on complaints data and implement proposed improvements if any.
• To undertake ad-hoc tasks and projects assigned by Head, Customer Experience

Minimum Job Requirements:

• Bachelor’s degree holder
• Minimum of 5 years of experience in Customer and Complaint Management, preferably with knowledge in insurance and employee benefits (Group Insurance)
• Exceptional follow-up skills, prioritization, multitasking, organized and time management capabilities
• Ability to thrive in a fast-paced environment and meet tight deadlines
• Result-oriented personality
• Strong interpersonal and communication skills
• Proven ability to work effectively as part of a team

The International Trade Administration Team (ITA) is responsible for operational implementation of, and ensuring adherence to, various international trade compliance programs that support Seagate’s import/export activity. This group is sited in Seagate Woodlands that oversee Trade compliance ensuring that the company complies with Trade facilitations globally and meeting the overall goal of operational excellence. This is made possible with the collaboration with across ITA organization.

We are looking for a highly motivated and energetic individual with excellent organizational skills to join our team as a Senior Analyst. This role involves managing resources and analyzing various data sets, including financial data and reports, to identify strengths and weaknesses for both the business and its clients. The incumbent will maintain up-to-date knowledge of the industry, including potential threats and challenges.

This is an individual contributor role reporting to the Manager of International Trade Administration. Key responsibilities include:

• Possessing a strong understanding of SAP products to support key qualifications and improvements for achieving deliverables.
• Gathering, interpreting, and utilizing complex data to develop actionable steps that enhance processes and optimize results.
• Managing operational data related to import/export activities and ensuring compliance with regulatory requirements.
• Overseeing key qualifications to achieve Best-In-Class status, ensuring schedules are met and implementations are timely.
• Building and maintaining strong partnerships with internal and external organizations to stay informed about impending changes and potential issues.
• Identifying and exploring projects aimed at achieving product cost goals.
• Participating in customs certification and audit processes.
• Performing other tasks as assigned by the manager.

Job Requirements

• Degree in Business Administration or relevant disciplines.
• Demonstrate independence, resourcefulness, and a collaborative attitude as a team player.
• Exhibit strong interpersonal and effective communication skills.
• Possess project management expertise.
• Have in-depth knowledge of Singapore’s import and export laws and regulations.

About You

• Possess strong knowledge of Asia Pacific trade compliance.
• Experience working in a manufacturing environment.
• Collaborate with government and regulatory agencies on import/export customs matters.
• Handle negotiations and resolve emergencies related to customs clearance.

Our client, a global logistics real estate provider with presence in over 20 countries and a total AUM of over $100 billion is currently seeking an Senior Analyst (AP) to join their team.

As part of an 18-man team, the Senior Analyst (AP) will be responsible for the full spectrum of Accounts Payable (AP) duties, reporting activities, monthly closing and bank reconciliations.. Reporting to the Senior Finance Manager, the incumbent will assist in UAT and other implementation projects.

Successful candidates will get a chance to work alongside leaders and forerunners in the industry for the established organization.

REQUIREMENTS:

• Possess at least a reputable Diploma/Degree in Accountancy or equivalent.
• At least 4 year(s) of working experience in real estate/property firms is ideal
• Working exposure in Auditing firms is an advantage
• A candidate with experience in JD Edwards (Oracle), Hyperion (HFM), SAP, BPC is preferred

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.