Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

We are seeking an experienced Senior Network Engineer to join our clients team. The successful candidate will be responsible for delivering IT infrastructure services strategies and managing infrastructure-related issues.

Position Summary

The Senior Network Engineer will be responsible for evaluating, conceptualizing, developing, implementing, maintaining, and supporting IT infrastructure systems. The role also involves reviewing existing work processes and recommending areas for improvement.

Key Responsibilities

Network Administration

• Manage network administration in a heterogeneous environment (production, DR, test) comprising network and security equipment, telecommunication links
• Perform hardening, upgrades, and enhancements on IT infrastructure components
• Monitor and implement network and product-specific security vulnerability patches
• Ensure data recoverability and business continuity through network backups operations

Project Management and Support

• Provide infrastructure support to projects according to project timelines
• Manage infrastructure enhancement/upgrade projects according to established project management guidelines

Incident and Problem Management

• Provide second-level network support and resolve incidents and problems according to established Service Level Agreements
• Perform problem diagnosis and implement measures to prevent recurrence

Change and Release Management

• Schedule and release network system changes to production environments according to change management processes/procedures

Configuration Management

• Develop and maintain a comprehensive operating system hardware and software configuration database/library of all IT infrastructure components used in production environments

Capacity and Performance Management

• Perform infrastructure system and network capacity monitoring and planning
• Monitor and perform performance tuning to optimize network performance

Process Management

• Implement underlying processes to support IT service management, conforming to corporate security policies and guidelines

Documentation

• Develop and maintain technical and process documents to upkeep IT infrastructure

Requirements

Qualifications

• Degree in Information Technology or related discipline
• Preferably, attained CCNA, CCNP, CCSA, CCSE, PCNSA, PCNSE, NSE (up to level 4)

Experience and Technical Skill Set

• At least 5 years of hands-on experience in managing network and security equipment such as routers, switches, firewalls, VPN, load balancer, DNS, NAC
• Experience/industry certification for public cloud administration

Other Criteria

• Good written and verbal communication skills
• Good interpersonal skills and ability to work independently and in a team
• Demonstrated analytical and problem-solving abilities
• Customer-oriented mindset and sense of initiative
• Ability to multitask and operate in a fast-paced environment
• Familiarity with data center operations

Job description:

• Developing business plan & managing company sales & meeting sales goals.
• Implementing sales policies, objectives and initiatives, set short- and long-term sales strategies and deliver desired levels of sales
• Planning sales strategies and deliver planned sales goals
• Hitting sales targets & forecasting future sales
• Hunting for new customers and managing & retaining current customers
• Third party logistics experience with Transportation, Freight, & fulfilment
• Degree in any field

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team!

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

Culture and Engagement

· Champion a collaborative, inclusive work culture through engagement and retention programs.

· Plan initiatives, events, and recognition programs that build team morale.
· Foster a collaborative and high-performance culture across regional offices. · Promote diversity, equity, and inclusion initiatives within the region.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Requirements

· Bachelor’s degree in human resources, Business Administration, or related field

· Proven HR leadership experience in architecture, real estate, or a related industry.

· Strong skills in talent acquisition, employee relations, and culture- building.

· Regional exposure, ability to lead HR across multiple locations with discretion and integrity.

· Strategic thinker with a hands-on approach.
· Ability to adapt and thrive in a dynamic, fast-paced environment

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

Are you passionate about transfer pricing and ready to take your career to the next level? Join my client and work with a diverse portfolio of corporate clients. We’re looking for an experienced Transfer Pricing Assistant Manager who thrives in a collaborative environment and is committed to delivering top-notch compliance and advisory services.

Job Description

• Manage a portfolio of clients, delivering high-quality transfer pricing services across Singapore, the Philippines, and Malaysia.
• Work closely with our Transfer Pricing Director to execute projects and provide strategic insights.
• Conduct functional analyses, industry research, and benchmarking studies to develop effective transfer pricing approaches.
• Prepare transfer pricing policies, compliance documentation, and planning reports.
• Foster relationships with clients, networks, and colleagues across service lines to deliver integrated solutions.
• Spot and pursue new opportunities for transfer pricing services with existing and potential clients.

Requirements

• A degree in Accountancy or an equivalent professional qualification.
• At least 4 years of core transfer pricing experience, with a strong track record of analyzing complex financial data and intercompany transactions.
• Proficiency in conducting functional analyses, industry research, and preparing clear, well-structured reports.
• Solid analytical and numerical skills to evaluate profit margins, pricing structures, and comparable transactions.
• Excellent communication and teamwork skills to build strong client and team relationships.
• SCTP accreditation is a plus.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• At least 5 years of investor relations / corporate communication experience.
• Strong writing skills and preferably done Annual Reports in a listed Company. Annual reports (must have), sustainability reports (good to have).
• Must be able to write and speak in both English and Mandarin to produce materials in both languages in support of investor relations activities and to communicate with Chinese and English speaking invesors.

Support the Investor Relations and Sustainability department in fostering communication between corporate management and investors, with a strong focus on sustainability initiatives.

Job Description

Reporting and Disclosures

• Assist in developing the Annual Report and Sustainability Report.
• Monitor and report sustainability performance to ensure compliance with regulatory requirements and industry standards.
• Engage with ESG analysts and rating agencies, providing necessary disclosures.

Investor Relations Materials:

• Prepare press releases, announcements, presentations, and website content.
• Conduct research and analysis on REITs and the real estate industry.
• Plan and execute investor and analyst events (e.g., AGMs, roadshows, and conferences).

Management Support

• Develop scripts and FAQs for senior management for key events (AGMs, EGMs, and quarterly results).
• Provide daily market updates through news scans.

Website Management

• Maintain and upload announcements to the company’s website.

Requirements:

• Degree in sustainability, communications, business, or related fields.
• At least 5 years of relevant experience in investor relations or sustainability.
• Proficient in English and Chinese (written and spoken) to support bilingual communication and materials.
• Excellent knowledge of MS Office applications (PowerPoint, Excel, Word).
• Familiarity with the real estate industry, sustainability reporting, or finance/accounting is a plus.
• Resourceful, analytical, meticulous, and capable of working independently in a fast-paced environment.
• Required to take the CMFAS licence.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

JOB ROLE
IN THIS ROLE, YOU’LL BE ACCOUNTABLE FOR DAY-TO-DAY ANALYSIS IN YOUR MARKET, ENSURING THE TIMELYCOMPLETION OF PROJECTS. RESPONSIBILITIES INCLUDE:

• Ensure data quality is maintained at high standards and continually enhance processes based on both quantitative and qualitative feedback
• Quality assurance reviewing, verifying, editing, scoring, transcribing, copywriting, and reporting on data and/or assetsacross a broad scope of media and content types.
• Generating detailed reports that analyze issues and patterns for your market, offering insights to managers, statisticians,and engineers
• Collaborating with Data Scientists and Engineers to evaluate search algorithms, identifying opportunities forimprovement
• Testing and providing feedback on new relevance algorithms and features
• Analyzing metrics and query logs to identify and resolve data and relevance issues
• Working cross-functionally to address search and recommendation issues

KEY QUALIFICATIONS

• Proven experience in data analysis, using tools such as SQL, Python, and Tableau to analyze large data sets andgenerate insights for Apple Music
• Ability to work cross-functionally with Design, Product, Editorial, Safety and Engineering teams to deliver quality on time.Collaborate with cross functional teams to precisely define the evaluation requirements necessary for Machine Learning/Large Language Models implementation across different projects
• Experience in Large Language Models and knowledge about LLM evaluation techniques, such as human evaluation andautomated benchmarks is desirable
• Proficiency in working with cross-functional teams, including Engineers and Data Scientists who develop complex algorithms
• Excellent analytical, problem-solving, and quantitative skills, with attention to detail and an ability to work under tight deadlines
• Exceptional interpersonal, verbal, and written communication skills
• A proactive approach to bringing innovative ideas and suggestions for algorithmic improvements
• Prior experience in financial, business, or data analysis, with a focus on continuous process improvement and collaboration
• Linguistic/cultural skills: expert knowledge of grammar, spelling, and cultural appropriateness to accurately represent user experience early in the software development cycles
• Chinese Language proficiency (minimum O level GRADE, or equivalent) is required to conduct analysis of the Chinese market in terms of music, movies, and the media landscape

Senior Consultant (Frontend Development on Windows and Embedded Linux/QNX using C++)

As a Senior Consultant, you will leverage your expertise in C/C++ and collaborate with software engineers and architects to lead the development of software systems and components within an integrated system. Your role encompasses the entire software development lifecycle, from defining requirements to design, development, testing, implementation, and ongoing support and maintenance.

Duties and Responsibilities:

• Lead the software development team to create solutions that meet client needs and perform as intended.

• Collaborate with a multidisciplinary team to understand system and application requirements.

• Apply technical best practices to all projects and consistently improve your skills to deliver high-quality results and assume greater

responsibility.

• Communicate professionally with clients and internal staff to identify needs and evaluate solutions.

• Explore new technologies, learn new concepts, and share ideas with the team.

Knowledge, Skills, and Abilities:

• Experience managing multiple tasks and meeting deadlines.

• Ability to excel in both team environments and independent settings.

• Strong understanding of various design patterns and object-oriented programming principles.

Technical Skills and Experience:

• Degree in Computer Science/Engineering, Electrical/Electronics Engineering or a related field.

• Proficiency in software development using C++.

• Proficiency in multi-threading, multi-processor environments, and hardware-software integration.

• Strong problem-solving, design, development, research, and debugging skills.

• Experience with Visual Studio C++ and embedded Linux/QNX environments.

• Experience with interfaces such as LAN and RS232 protocols.

• Experience developing and debugging embedded system applications.

• Experience in device/terminal applications development and client/server interfaces.

• Knowledge of wireless networks, Bluetooth, 3G networks, QR codes, and GPS technologies.

• Excellent communication skills required to speak to internal stake holders.

Responsibilities:

• Work closely with other members of the team to develop software solutions to grow the P&L
• Design, develop and own high-performance solution stacks
• Maintain, monitor, extend and optimize existing trading systems
• Contribute to the firm’s technical roadmap
• Contribute to inter-team and cross-team efforts to ensure success of the business
• Provide L3 support for production issues

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering or similar disciplines
• Familiarity with Linux operating systems
• Good communication skills
• Interest in financial markets (with at least a basic understanding of cryptocurrencies)
• Must be able to multitask and work with minimal supervision
• Good grasp of software engineering principles
• Ability to translate non-technical requirements into technical tasks
• Good understanding of low-to-high level testing and performance optimization principles, statistical performance measuring and test-driven development approaches
• Understanding of low-level performance tuning concepts (e.g. microprocessor architecture, Linux kernel, networking, blockchain architecture)
• Experience working on high performance, low latency trading systems is a must
• Proficiency in Python and/or C++ preferred
• Knowledge of SQL and NoSQL (e.g. Redis, Mongo, Timescale) is a plus
• Knowledge of other technologies such as CI/CD, Docker and Kubernetes is a plus
• Familiarity with cloud computing services is a plus

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

We are seeking a talented and dedicated Senior Paid Ads Specialist to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• Supervise a team of Service Engineers in delivering a wide array of technical after-sales service support, including installation, commissioning, repairs, and preventive maintenance plans for laboratory and hospital infrastructures, as well as research and analytical equipment within the medical imaging sector.
• Additionally, offer technical consultation to customers, address their requests by troubleshooting issues, and implement corrective measures within the designated timeline, while also preparing service reports.

What are we looking for?

• Minimum Degree in Electronics, Electrical, Mechanical Engineering, or a related field is required.
• Candidates should have at least 6 years of pertinent technical experience in service and maintenance.
• A valid Class 3 driving license, along with ownership of a personal vehicle, will serve as a significant advantage.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Liew Jie Ru

EA Licence No: 24C2293

Looking for a senior art director to manage a creative initiative from start to finish, guiding a cross-functional creative team in the conception, design and execution of visual materials.

Key Responsibilities:

• Leads the artistic development of marketing and promotional pieces, including print, online, social media, and collateral materials
• Manage and mentor a team of art directors, graphic designers, photographers and other creative staff
• Ideate, art direct and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Manage multiple projects simultaneously, prioritizing tasks and delegating duties as necessary
• An eye for design, photography, illustration and motion graphics.
• Collaborates with members of the marketing or media buying team to develop strategies for advertising campaigns
• Creates presentations and project plans, meets with clients, and ensures successful online representation of clients’ brands
• Knowledge of print, broadcast and digital communications is a must for an art director position. This person should know the ins and outs of the latest marketing and creative trends, identifying where the company or clients can implement new initiatives.

Skills Required:

• Strong artistic and creative vision with an ability to guide various creative processes.
• Leadership and team management skills to inspire and direct a creative team.
• Excellent communication and interpersonal skills to effectively convey ideas and foster a collaborative environment.
• Problem-solving skills and the ability to make quick decisions under pressure.
• Technical proficiency in design software such as Adobe Creative Suite.
• Attention to detail combined with strong organizational skills.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.
• Ordering food, linens, gloves and other supplies while staying within budget limitations

Job Description:

As the Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring an exceptional dining experience for our guests while maximizing profitability and efficiency. Your leadership will drive team performance and maintain high standards of service, food quality, and cleanliness.

Key Responsibilities:

1. Operational Management: Oversee all restaurant operations, including staffing, inventory management, and compliance with health and safety regulations.

2. Team Leadership: Recruit, train, and develop staff to provide excellent service. Foster a positive work environment that encourages teamwork and high performance.

3. Customer Experience: Ensure a high level of customer satisfaction by addressing concerns promptly and creating a welcoming atmosphere.

4. Financial Oversight: Manage budgets, monitor financial performance, and implement cost-control measures to achieve financial targets.

5. Marketing & Promotion: Collaborate with the marketing team to promote restaurant events and specials to attract new customers and retain existing ones.

6. Quality Assurance: Maintain high standards of food quality, presentation, and cleanliness in all areas of the restaurant.

7. Reporting: Prepare regular reports on operational performance, staff productivity, and customer feedback to inform management decisions.

Qualifications:

- Proven experience in restaurant management or a related field.

- Strong leadership, communication, and organizational skills.

- Knowledge of financial management and budget preparation.

- Ability to work flexible hours, including evenings and weekends.

- A passion for the food and beverage industry and a commitment to exceptional service.

This role is perfect for a dynamic leader who thrives in a fast-paced environment and is dedicated to creating memorable dining experiences for guests.

Job Scopes

• Project management, to ensure delivery of key initiatives on time and budget for Treasury and Markets (trading) business.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates to project steering committees and stakeholders and following up on action items with respective action owners.
• Coordinating with users and tech teams on user acceptance testing, facilitate discussions on defects resolution and getting user signoffs.
• Coordinating for post-go-live support.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Job requirements

• Degree in Software Development, Computer Science, or similar
• Minimum of 5 years of related experience in project management
• Team Leadership & Management experience
• Domain knowledge and experience in banking sector

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Papa Ayam is a thriving and dynamic restaurant committed to delivering exceptional dining experiences. We are seeking a highly experienced and motivated General Manager to oversee our day-to-day operations and lead our team to achieve operational excellence. If you thrive in a fast-paced, demanding environment and have a proven track record in restaurant management, we want to hear from you!

1. Operational Leadership:Oversee the daily operations of the restaurant, ensuring smooth service during peak hours.
   Manage and monitor food preparation, presentation, and service to maintain the highest standards.
   Implement efficient systems for inventory control, ordering, and cost management.
   
2. Financial Management:Develop and manage budgets, control expenses, and meet financial targets (sales, labor costs, food costs, etc.).
   Analyze monthly P&L statements and take corrective actions to improve profitability.
   Forecast revenue and develop strategies to drive growth and achieve set KPIs.
   
3. Team Management and Training:Hire, train, and retain top-performing staff across all departments.
   Lead, motivate, and evaluate team performance, ensuring a culture of accountability and professionalism.
   Conduct regular training sessions to enhance skills and ensure compliance with restaurant standards.
   
4. Customer Service Excellence:Ensure exceptional guest satisfaction by handling complaints, addressing feedback, and implementing improvements.
   Monitor customer reviews and online platforms to maintain a positive reputation.
   Set clear service standards and uphold them at all times.
   
5. Health, Safety, and Compliance:Ensure strict compliance with food safety, hygiene, and sanitation regulations.
   Conduct regular audits and maintain all health and safety documentation.
   Manage risk by ensuring workplace safety for staff and customers.
   
6. Strategic Growth:Collaborate with marketing teams to drive promotions, events, and campaigns to attract and retain customers.
   Develop and implement strategies to increase revenue, such as menu updates, pricing strategies, and upselling techniques.
   Monitor competitor activity and identify new trends to keep the restaurant ahead of the curve.
   
7. Administrative Duties:Prepare detailed operational reports for senior management.
   Oversee scheduling, payroll, and staff performance reviews.
   Maintain relationships with suppliers, negotiate contracts, and manage deliveries.
   

Qualifications & Requirements:

• Bachelor’s degree.
• Long working hours and COMPULSORY on WEEKENDS AND PH.
• Strong leadership, decision-making, and problem-solving abilities.
• Proficiency in financial reporting, inventory systems, and POS software.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends, holidays, and evenings.
• A hands-on leader who thrives in high-pressure, fast-paced environments.

Main Objectives

• Spearhead the area performance for (area to be designated) through various performance forums.
• Ensure area performance in line with Sales Delivery Management tool.
• Prepare, drive and lead APM calls as per designated schedule.

Responsibilities

• Responsible for coordinating relevant sales matters related to the Region.
• Drive the highest levels of quality towards our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.
• Drive performance across all Areas within the Region by exceeding Quality promises and KPI deliverables
• Guiding Areas regarding Segmented Verticals and/or Customer Segmentation
• Monitor portfolio data quality maintenance (catalogues) in FIS and Sales Force
• Drive and support key sales targets implementation and set-up of related processes (account plans, visits, portfolio coverage, opportunities, etc)
• Ensure Sales Meeting cadence (as per CBP) is adhered to in the area
• Sales Force Opportunity Management (Module and process owner)
• Monitor and drive Sales Force usages across Sales Team
• Rollout relevant Sales Trainings (in coordination with BSD/HR), example; Commercial Academy, Sales soft skill & product trainings, core selling and value selling, available tools (eg. QV, Sales Force and others), etc
• Partake in the FTE planning and resource allocation exercise with the areas to ensure right size.
• Support and drive action plans related to CES/NPS and other relevant surveys.
• Conduct CTW and assist in Area Visits (Area and / or QSC).
• Support and drive performance across all Areas within the Region by exceeding key performance indicators deliverables.
• Lead area performance calls with Areas and Trade Management with the goal of improving the regional performance .
• Grow knowledge and drive area usage of Sales Delivery Management tool.
• Monitor and drive continuous performance improvement across all Sales channels .
• Support and / or Implement Global, Regional and/or Area Sales performance related projects.
• Guiding Areas regarding Global, Regional and/or Area Sales performance related projects.
• Campaign Management
• Support any and all sales related product roll-outs
• External and internal Communication (Hapag-Lloyd Internal Portal and team sites updates)
• Potential representation in exhibitions and fairs.
• Ensure regional adherence to regulatory affairs and tariff filings where applicable.
• Support in generating weekly reports for comprehensive overview of Key Performance Indicators (KPIs).

Requirements

• University degree and at least 5 years of relevant experience in the maritime industry or equivalent combination of education and experience
• Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others
• Demonstrated strong listening, verbal and written communication skills
• Self-starter, self-motivated, resourceful and responsive
• Demonstrated ability to be multi-task, set priorities, organize work and implement action items
• Ability to work effectively in a team environment
• Ability to take initiative and work under pressure
• Attention to detail, analytical, systematic and efficient way of working
• Ability to work in a team and motivate others
• Works well under tight deadlines

JOB DESCRIPTION

* 14+ years in IT Industry with 5+ years of Banking Industry experience

* Experienced IT Service Manager in Banking Industry to manage, coordinate, and direct IT service operations with teams

* Ensure compliance with IT standards, policies, and procedures, including disaster recovery and back-up procedures

* Provide support and guidance, including incident management, problem resolution and troubleshooting

* Analyze and monitor the effectiveness of IT service delivery and implement improvements when needed

* Coordinate and manage IT service projects, including the implementation and integration of new technologies

* Japanese & English Bilingual resource preferred.

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Background

Transaction Services (“TS”) is one the businesses under Wholesale Banking and offers Trade Finance, Working Capital, Payments & Cash Management and Liquidity & pooling solutions to corporate and FI clients across the ING franchise. This business has been identified as key to the future growth of the ING Wholesale banking business.

ING is looking to expand its Transaction Services business in Asia. TS provides a challenging professional environment within ING Wholesale Banking, in a growing business serving clients in an international environment. A solid experience in this complex and varied position will broaden career possibilities for a high achiever.

Trade Finance at ING includes the full suite of products including documentary trade, guarantees, Receivables finance and supplier finance.

The Product Manager for Trade Finance is responsible for managing the development, enhancement, and lifecycle of trade and supply chain finance products across the region. This role supports the execution of the regional product strategy, ensuring alignment with market needs, regulatory requirements, and business goals. The candidate will work closely with cross-functional teams, including sales, operations, technology, and compliance, to deliver innovative and competitive solutions to clients.

Key Roles & Responsibilities

Product Development & Management:

• Assist in the development and enhancement of trade and supply chain finance products, such as letters of credit, guarantees, receivables finance, and supplier financing solutions.
• Conduct market research and competitor analysis to identify gaps and opportunities for product innovation.
• Work with and support the Regional Head of TF Product Management to define product roadmaps and prioritize development initiatives.
• Navigate the new product approval process, ensuring all necessary documentation, risk assessments, and approvals are completed in accordance with internal guidelines.
• Work closely with sales teams to provide product expertise and support client pitches and proposals.
• Partner with operations, technology, and implementation teams to ensure seamless delivery and scalability of products.
• Collaborate with marketing teams to develop product collateral and go-to-market strategies.

Product Lifecycle Management:

• Oversee product performance, ensuring alignment with revenue, profitability, and client satisfaction goals.
• Manage product updates, customization, and rationalization based on client feedback, market demand, and regulatory changes.
• Ensure all products meet compliance and risk management standards.

Skills & Qualifications

• Bachelor’s degree in business, Finance, Economics, or related field. MBA or relevant advanced degree preferred.
• Minimum of 5+ years of experience in product management, trade finance in transaction banking.
• Proven track record of managing new product approval and management of new products.
• Hand on knowledge of trade finance products (a.o letters of credit, guarantees, SBLCs, trade loans, Receivables financing, supply chain finance, etc.) and their operational, legal, and compliance aspects.
• Excellent communication and stakeholder management abilities.
• Ability to work in a fast-paced, dynamic environment with multiple priorities.
• Experience working with diverse and cross-functional teams across regions.
• Willingness to travel regionally as needed.
• Ability to adapt to changing market conditions and business needs.

Job Responsibilities:

• Develop mood boards, design concepts, and presentations.
• Conduct design and fabric research, source materials, and oversee prototype preparation and development.
• Create technical drawings for sampling and presentation purposes.
• Collaborate with relevant stakeholders on development and construction processes.
• Manage the fabric and trims library.

Requirements:

• Diploma or Degree in Fashion Design or a related field.
• Minimum of 3 years of relevant experience in fashion design.
• Strong knowledge of textiles, garment construction, and design development.
• Proficiency in Photoshop and Illustrator.
• Ability to work under pressure, manage multiple projects, and meet tight deadlines.
• Excellent team player with strong interpersonal, planning, and organizational skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

Accounting and Financial Management:

• Prepare management accounts for Business Development activities, including profit and loss statements, balance sheets, and cash flow management.
• Assist in the preparation and review of the annual budget.
• Perform actual vs budget analysis for business development activities.
• Manage loans from banks (project finance) and shareholders.
• Liaise with financial group companies, banks, and lenders.
• Assist in financial arrangements and documentation.
• Ensure timely payments for operational expenses, management fees, and loan repayments.
• Manage contractual requirements, including facility agreements, shareholder agreements, management agreements, etc., depending on the nature of the project.
• Verify invoices and collaborate with the accounting team to ensure timely payment.
• Communicate with stakeholders as necessary.
• Review work practices and procedures to improve operational efficiency.

Project Support:

• Verify the accounting methods for each project in collaboration with the accounting team and auditor.
• Review taxation matters for each project with the accounting team and tax consultant.
• Assist in evaluating project profitability and conducting financial assessments.
• Support accounting and financial management for projects across Southeast Asia and Oceania.

Additional Responsibilities:

• Undertake any other ad-hoc duties as assigned.

Requirements:

• Diploma in Accountancy, Business Management, or Finance.
• Minimum of 3 years in Accounting or Finance.
• Strong interpersonal and communication skills.
• A team player with a positive working attitude.
• Detail-oriented with excellent time management skills.
• Proficient in using MS Office applications.
• Experience in the shipping industry is an advantage.
• Experience in project finance management is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

CENTRAL REGION - Near shenton way

• Must have shipping industry experience
• Basic + AWS + VB

Job purpose

The Corporate Branding & Strategy Division has been newly established to enhance MOL's branding both externally and internally. Our goal is to engage with stakeholders such as customers, investors, partners, local governments, community members, and employees across various regions.

With over 10 group companies in Singapore, MOL (Asia Oceania) Pte. Ltd. (MOLAO) serves as a key regional hub, supporting group companies in Southeast Asia and Oceania.

The Assistant Manager in the Corporate Branding & Strategy Division will work closely with direct manager to develop and execute communication plans by following strategy and direction. Our primary mission is to enhance brand value and build a positive reputation for the MOL brand across the region through various touchpoints, including the corporate website, social media, local and regional media, events, etc.

In addition, we collaborate with various divisions and entities to improve employee experiences and engagement through internal communications.

Duties and Responsibilities

Branding

• Collaborate with managers to develop and execute brand communication plans.
• Create, manage, and update brand communication guidelines and workflows.
• Execute brand communication plans with stakeholders across divisions, entities, and countries in Southeast Asia and Oceania.
• Develop, manage, and update regional branded materials and global assets provided by HQ (Tokyo).

External Communication

• Develop and manage annual communication plans and projects.
• Execute communication plans with stakeholders across divisions, entities, and countries in Southeast Asia and Oceania.
• Research, propose, and implement new or improved communication methods (e.g., website, regional social media strategies, and other touchpoints).

Internal Communication

• Develop and execute internal communication plans, including events, to enhance transparency and engagement.
• Foster employee understanding of MOL's brand value, operations, talents, and opportunities across Asia and Oceania.

Crisis Communication

• Follow crisis procedures as instructed by GHQ.
• Support GHQ upon request.
• Provide regional crisis communication guidance and training to employees.

Manage relevant outsources and partners:

• Lead and/or assisting to manage outsourced vendors and partners to execute communication plans, ensuring adherence to schedule and budget.

Job Requirements

• Degree or diploma in communication, branding, marketing, or a relevant field (advantageous).
• Must hv experience in shipping industry
• Digital Communication: Excellent understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Conduct budget reviews and report cost plans to upper management