Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are seeking a Regional Sales Manager who will oversee and elevate the overall sales and marketing strategy for Heveya® across our key markets, with a primary focus on Singapore.

This role is integral to shaping the direction of Heveya®’s sales and marketing efforts, ensuring alignment across teams, and inspiring growth across the region.

How You Will Contribute:

Sales Leadership

• Lead, inspire, and motivate the sales team to meet and exceed ambitious sales targets consistently.
• Develop and implement innovative sales strategies that enhance conversion rates and drive in-store and online revenue growth.
• Act as a hands-on motivator, fostering a positive and high-performing sales culture through guidance, training, and recognition.

Marketing Alignment & Direction

• Collaborate with the global marketing team in Bali to ensure cohesive strategies across all regions.
• Guide and oversee Singapore’s marketing efforts, aligning them with the overall vision and plans for 2025.
• Identify opportunities to bridge communication between marketing and sales teams for seamless execution of campaigns and promotions.

Operational Oversight

• Ensure a superior customer experience by upholding high service standards and creating an inviting retail environment through effective visual merchandising.
• Oversee staff training programs, coaching individual team members to enhance their skills in product knowledge, sales, and customer service.
• Conduct regular performance reviews and strategy meetings to identify areas for growth and improvement.

Looking for Inbound Operations Manager incharge of making quotations, overseeing product development and purchasing of attraction tickets, hotels and restaurants. Candidate need to have experience in managinga team of 5 or more people, preferbly with more than 5 years experince in Inbound operations fo the Vietnamese market. Will report to Inbound director. Ability to communicate in Vietnamese would be an advantage though not essential.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

You will be responsible for the provision of pharmaceutical care by working collaboratively with a multidisciplinary health care team to promote wellness, maintain current health, and/or intervene in acute or chronic illness. You will also identify, resolve and prevent drug-related problems.

In addition, you will recommend and monitor patient drug therapy and provides drug information. Your role requires to interact with patients, family, and other health care providers as appropriate to assure continuity of services and to achieve desired patient outcomes through safe, timely, and cost-effective drug therapy. You will need to ensure the accurate and timely distribution of pharmaceuticals, and provides education to patients, Pharmacy staff and other health care practitioners.

Job Requirements

• Graduate from a School of Pharmacy recognised by the Singapore Pharmacy Council
• Full registration with the Singapore Pharmacy Council.
• Valid membership with local professional body/association is preferred where applicable.
• Experience as a Pharmacist in relevant clinical settings and demonstrated competency will be an advantage.
• Candidates with 4 years of experience can qualify for the Senior Pharmacist position

- To manage & plan for construction project, schedule and executing the delivery of projects within time and budget

- To monitor site progress and coordinate with consultants / clients and other parties for execution of the project

- To ensure project to be executed with approved drawings & contract specifications

- To Responsible for all the project site matters and site progress

- Proper project documentations to be done

- To ensure project quality & safety plan to achieve & compliance

We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projectssimultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.

Experience in managing IT projects within the financial or government sectors

Job Description:

• Liaise and advise clients on Singapore rules and regulations for smooth operations
• Coordinate and handle vessel’s arrival and departure formalities: statutory formalities and terminal formalities
• Arrange and coordinate services to vessels such as delivery of documents, stores, and spares to vessels
• Arrange and coordinate land and sea transportation for crews and personnel to and from vessels
• Conveying instructions to and from ship owners/charterers
• Timely Monitor and update on vessels’ port activities
• Arrange and coordinate other port operations and services.
• Liaise with suppliers, ship chandlers, bunker, and technical services to vessels.
• Prepare PDA and finalize FDA with the Accounts department.
• Take the role of Mentor/Team leader to lead a team.

Requirements:

• Strong knowledge and understanding of processes in dealing with ICA/PSA/MPA/Shipyards and other statutory authorities.
• Ability and willingness to take on independent responsibility.
• Service-oriented mindset.
• Diploma or Degree in any field

About our client: Our client is a leading global chemical manufacturing company.

Work Location: Science Park

About the role:

Lab:

• Analyse/Evaluate samples based on customer’s request. For example, it will be conducted by a microscope, microtome, DSC, FT-IR, retort sterilizer, and Oxtran.
• Conduct food storage tests and coordinate lab tours/demonstrations/seminars when outside company visits.
• Support the management of the technical centre with Technical Service/Market
• Development manager such as budget management, maintenance, and task allocation.
• Based on analysis/evaluation results, make reports and promotion tools, reviewing results from other lab team members.
• Collaborate with an outside company to get better results.

Technical & Market Development

• Troubleshoot, investigate and resolve technical problems and support new developments at customers.
• Promote our new products that will meet customer needs.
• Explore new applications and launch new development projects
• Promote our products to the whole value chain not only direct customers but also indirect customers such as brand owners, machine makers, raw material makers
• to enhance our market presence and create new projects.
• Investigate market trends such as brand owner’s direction, sustainable packaging design and potential market size.

About you:

• Education: Bachelor's Degree holder in Chemistry / Polymer / Chemical Engineering
• Work experience: More than 5 years.
• Technical experience: Experience in technical and market development of polymers for food science, food packaging applications.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

You will work closely with the team lead on bundled payments, Population Health Financing (including Capitation), Healthier SG enrolment initiatives and SingHealth Cluster Charging workgroup. Your responsibilities include ensuring fair distribution of funding to all affected institutions for bundled payments, analysing bundled episodes using various data sources to simulate financial sustainability, and highlighting actionable insights for improvement and change.

You will provide key value-added support to the clinical and operational partners in the bundled payments framework such as the Acute Hospital-Community HospitallBundled Care for performance management. Additionally, you shall assist the team lead in developing financial policies to support Population Health projects which are closely aligned with bundled payments implementation and Capitation. You will explore funding of Healthier SG enrolment incentives to meet the long-term objectives and vision of Population Health.

For Cluster Charging Workgroup, you will provide the necessary secretariat support, as well as gather relevant financial details on the prevailing institutions’ charging practices and recommend areas for harmonisation under a OneSingHealth mindset and/or OneFinance approach of governing inter-company charging practices within the cluster.

To better support the analytical demands of Population Health Financing and Bundled Payments, you will streamline data-mining processes and leverage data technologies innovatively.

Requirements:

• Degree in Business Administration, Engineering or Accounting with cross-disciplinary knowledge/ prior experience working with Healthcare Data, with at least 3 years’ relevant working experience in Finance/Business Administration or Data Analytics field
• Prior experience in management accounting, reporting, costing, financial modelling and multi-variate analytics
• Prior experience in a healthcare setting is preferred
• Able to work in a dynamic and fast-paced environment
• Proficient in Microsoft Office applications (Word, Excel, Powerpoint), SAP, with some knowledge of data manipulation and visualization applications, such as Tableau, Power BI, Power-pivot DAX, or Python
• Passionate about working with transformational policies, healthcare strategy, and using data sets and BI techniques to mine and uncover new actionable insights
• Resourceful and think out of the box
• Self-motivated with a can-do attitude and willingness to take up challenges

Job Description & Requirements

• Handling full spectrum of corporate secretarial duties for our clients which includes but not limited to company incorporations, striking off of companies, preparations of directors' and shareholders resolutions
• Ensuring compliance in accordance to relevant statutory requirements, maintenance of statutory registers and submission of statutory returns
• Other ad-hoc duties as and when required

Requirements

• Degree Holder or above
• At least 2 to 3 years working experience in corporate secretarial work
• Conversant with the Companies Act & familiar with the regulatory and reporting requirements
• Good knowledge of process and eletronic filing requirements of ACRA
• Proficiency working attitude, pro-active, good team player and able to work independently with minimal supervision
• Preparation of XBRL
• Able to work under pressure and meet deadline

Job Description & Requirements

• Perform statutory audit
• Prepare Tax Computation
• Review auditees' internal control system, able to identify and recommend best practices as well as effective internal controls
• Perform special audit work assigned under supervision
• Diploma / University Degree in Accountancy
• Good communication and customer service skills
• Proficient in Microsoft utility programmes
• Responsible & positive attitude
• Multi-tasking and eager
• Local / SPR preferred

Key Responsibilities:

Consulting – covering all aspects; including analysis, development, implementation, and training of end users utilising primarily Dynamics NAV/Business Central

Business and process analysis

Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents

Liaising with developers and clients – act as a point of communication

Quality Assurance & Documentation

Knowledge and Expertise:

Over 4 years Dynamics NAV consultancy experience

Strong understanding of Microsoft Dynamics NAV/Business Central

Experience of working on full life cycle implementations across multiple versions of Dynamics

NAV/BC

Excellent communication (Spoken English) and problem-solving skills

Excellent understanding and knowledge of core Microsoft Dynamics NAV modules

Preferred

Microsoft SQL Server understanding

Azure administration understanding

Ability to create high quality functional documentation and strong requirements gathering

skills.

Person Specification:

Highly confident with providing support and training to users

Strong attention to detail and a keen desire to deliver the highest quality solutions to

customers

Key Roles & Responsibilities

- Handle full set of accounts (AP/AR/GL), ensuring timely & accurate recording of transactions

- Intercompany balances & transactions reconciliation

- Month-end closing processes including accounts closing, schedules, reconciliations and management reports

- Prepare consolidation reporting packs bi-annually & annually

- Prepare & reconcile quarterly GST returns

- Analyze management reports, trends/fluctuations, collaborating across departments to support company objectives

- Cash flow management

- Ensure timely preparation & submission of required statistical reports to authorities

- Liaise closely with auditors, tax agents, and corporate secretariat on audit & filing matters

- Prepare regulatory filing report, annual financial statements & corporate tax

- Support and ensure compliance with all filing requirements

- Participate in system enhancements & implementations, along with continuous process redesign & improvements

- Perform any ad-hoc duties as assigned

Requirements

- ACCA, Degree in Accountancy or related field

- A minimum of 3 years of relevant experience in related areas

- Delivery focus and work well under pressure and tight timelines

- Ability to work independently and in a team within a fast-paced dynamic environment

- A team player & self starter with a strong initiative

- Strong financial analytical & problem solving skills

- Meticulous & detailed oriented

- Committed, confident personality with strong communication & interpersonal skills

- Strong working knowledge of IFRS

- Proficient in MS Applications with advanced Excel skills

- Experience with MYOB/ABSS experience is a plus

Role & Responsibilities

• Engage with clients to understand their requirements and preferences
• Advisor on space planning, layout and interior aesthetics
• Develop design briefs and operational work schedule briefs
• Work closely with the visualization team on 3D design drawings when necessary
• Oversee the project from start to finish, serving as the key liaison personnel for clients
• Coordinate with other relevant stakeholders (ie. supplier, sub-contractors and governmental regulatory agencies) to ensure project timelines and regulations are adhered
• Conduct on-site inspection to ensure quality workmanship are achieved

Requirements

• Has a creative flair and keen eye for details
• Ability to manage multiple projects and timelines
• Strong ownership and proactive in learning
• Able to work independently and in teams
• Proficient in AutoCAD and Microsoft Office

Qualifications & Experience

• Diploma/Degree in Interior Design or equivalent
• Minimum 2 years of working experience in interior design is required for this position

* Options for Basic Salary or Commission Salary packages

About our client: Our client is a manufacturer of offshore drilling and production equipment that is well suited for use in deepwater applications.

About the role:

To coordinate and prepare proposal documents, prepare cost estimates, risks and contractual reviews in relation.

• Review of enquiries and contract tenders
• Ensuring that relevant sections of the ITT are distributed internally to the appropriate departments
• Attending meetings with tender pursuit team and identify responsibilities, required inputs and key dates. Must actively pursue this to ensure target dates are met
• Review of all information relating to bid, clarification of responses received from internal support departments and insertion of qualifications into bid document as appropriate
• Gathering support information from internal drives for insertion into bid document
• Preparation and compilation of quotes and proposals in accordance with ITT guideline
• Maintaining one point of contact for the client during the bid and bid clarification phases
• Distributing bid clarification documents to the responsible personnel, expediting the timely response therefrom and submitting the clarification responses to the client
• Complying with Quality and HSE regulations, policies, procedures as applicable to function
• Gathering and maintaining standard information packages in support of tenders
• Prepare Cost Estimates for commercial discussion to determine Bid Price
• Assisting Sales Admin Clerks with sales order entry and revisions in Epicor
• Assisting with the training and mentoring of Quotations Coordinators
• Assisting with the distribution of workload in the department

About you:

• Diploma in Mechanical / Manufacturing Engineering
• Strong IT skills including working knowledge of Microsoft Office
• Good planning and organizational skills
• Good communication and interpersonal skills experience
• Considerable experience in a similar commercial or technical role

Other info:

• Work Location: Tuas (company transport provided)
• Working days: Mon - Fri

*Please note that only shortlisted candidates will be contacted.*

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

General Manager, Corporate Finance and Special Projects

About mm2 Asia

Headquartered in Singapore, mm2 Asia Ltd. champions “Content and Media for Asia”, with integrated businesses across the content, immersive media, cinema, event and concert industries in Singapore, Malaysia, Hong Kong, Taiwan, China and the United States of America.

Summary

We are seeking to fill the role of General Manager, Corporate Finance and Special Projects. The ideal candidate is a highly strategic and results-oriented leader responsible for overseeing all aspects of the company's corporate finance functions and leading high-impact special projects. This role requires a deep understanding of financial markets, a strong analytical and problem-solving mindset, and exceptional leadership and communication skills.

Key Responsibilities

• Corporate Finance: Lead all aspects of corporate finance activities, including:
• Capital Markets: Manage equity and debt financings, including IPOs, M&A transactions, and other capital market transactions.
• Investor Relations: Build and maintain strong relationships with investors, analysts, and other key stakeholders.
• Treasury Management: Oversee cash management, liquidity, and risk management activities.
• Financial Planning & Analysis (FP&A): Develop and maintain financial models and forecasts, and conduct in-depth financial analysis to support strategic decision-making.
• Special Projects: Lead and manage high-impact special projects, including:
• Strategic Acquisitions & Divestitures: Conduct due diligence, negotiate terms, and oversee the integration or divestiture of businesses.
• Business Development: Identify and evaluate new business opportunities, including strategic partnerships and joint ventures.
• Cost Reduction Initiatives: Lead and implement cost-saving initiatives across the organization.
• Other strategic initiatives as assigned.
• Team Leadership: Build, develop, and lead a high-performing team of finance professionals.
• Mentor and coach team members to enhance their skills and career development.
• Foster a collaborative and results-oriented team environment.
• Stakeholder Management: Effectively communicate and collaborate with senior management, the Board of Directors, and external stakeholders.
• Build and maintain strong relationships with key stakeholders, including legal counsel, investment bankers, and auditors.
• Compliance: Ensure compliance with all relevant financial reporting and regulatory requirements.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• 10+ years of progressive experience in corporate finance, investment banking, or a related field.
• Proven track record of success in leading and executing complex financial transactions, including M&A, IPOs, and debt financings.
• Strong analytical and problem-solving skills with the ability to analyze complex financial data and make sound business decisions.
• Excellent communication, presentation, and interpersonal skills with the ability to effectively communicate with both internal and external stakeholders.
• Strong leadership and management skills with the ability to build, motivate, and lead high-performing teams.
• Advanced financial modeling and valuation skills.
• Experience with financial reporting and regulatory compliance.
• Strong work ethic, attention to detail, and the ability to work independently and as part of a team.

Preferred Qualifications

• Experience working in media and entertainment industry.
• Knowledge of listing rules and requirements in Singapore and Malaysia
• Experience in international finance and long-range strategic business and/or operations plans, programmes and systems.
• Professional certifications such as CFA or CPA.

Job responsibilities :

• develop and execute go-to-market strategies and spearhead the launch and promotion of our world’s first optical imaging device and SaaS designed for gemstone assessment
• conduct market research to stay abreast of industry trends and competitor activities
• create content and leverage digital marketing strategies such as SEO, SEM and SMM to enhance our online visibility and brand image
• work closely with cross-functional teams from product development, UI/UX design, sales and customer support, to align marketing efforts with overall business objectives
• collaborate with sales teams to develop marketing materials such as product application sheets, user manuals and video demo content
• build and maintain public relationships with industry experts and publications to enhance the company’s brand visibility

Qualifications and skills :

• Diploma or Degree in Marketing, Business, Science or Engineering
• minimum 3-5 years of experience in sales or marketing of optical/electronics/medical/industrial products or AI-powered solutions
• exceptional writing and editorial skills with the ability to translate technical concepts into accessible and engaging marketing content for target audiences
• familiarity in SEO, SEM and SMM digital marketing strategies

Responsibilities:

• Manage and oversee daily operations of Margaret Drive Outlet.

• Ensure sufficient stocks for daily operations both service & kitchen.

• Maintain update records of daily, weekly and monthly revenues and expenses

• Develop optimum operational plans for outlet.

• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service.

• Ensure that all staff provide and delivery service with standard. Handle any dispute with any customer or staff issues which arise during operation hours.

• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety and hygiene practices.

• Handle and oversee staff record, monthly sales submit reports, handling all supplies invoices & Tally staffs over time and payroll.

This is 1 small outlet,

- Manages and oversee daily operation of 1 outlet

- Small team of staffing

Additional information:
- Fixed salary / commission

Requirements:

• Minimum 3 years of business similar managerial experience, ideally in Café, Bar, Bistro casual environment

• Experience of managing department budgets, stocks and cost control

• Computer literate and with decision making skills

• Leadership quality to motivating staff relations and good customer service skill.

• Able to facilitate and orchestrate resources cross functionally to support business development activities

• Able to work under pressure and with tight deadlines

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Business Continuity Planning:

• Assist in developing and updating business continuity plans to address potential threats to the organization's operations.
• Collaborate with key stakeholders to map critical business processes and establish recovery priorities.
• Support audits to ensure plans are regularly reviewed and updated to reflect changes in operations, technology, or staffing.

Risk Assessment:

• Conduct basic risk assessments under guidance, identifying potential vulnerabilities and proposing improvements.
• Prioritize identified risks and draft actionable recommendations for mitigation.

Emergency Response:

• Develop and oversee emergency response protocols and procedures to ensure a swift and effective response to crises.
• Coordinate with relevant teams to conduct regular drills and simulations for emergency scenarios.

Incident Management:

• Be part of the incident management team, contributing ideas and actions to reduce impact during disruptions.
• Support communication efforts to keep stakeholders informed during incidents.

• Bachelor's degree in business, Risk Management, Management, or a related discipline.

COMPETENCIES (KNOWLEDGE, SKILLS & EXPERIENCE NEEDED FOR THE JOB)

• Minimum 2-3 years in an administrative or operational role, with a focus on BCP preferred.
• Excellent written and verbal communication skills, with the ability to create clear and compelling
• Proficient in MS Office Suite (Word, Excel, PowerPoint).
• Highly organized, detail-oriented, and proactive in managing tasks.
• Team player with a collaborative mindset and strong interpersonal skills.
• Passionate about learning and willing to adapt to a dynamic work environment.
• Any internship or project experience in business continuity, risk management, or related areas is a plus.

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities:

Store Operations & Management

• Ensure all back end systems are aligned for efficient operations.
• Ensure all SOPs are followed, in-line with company wide standards, and provide the proper training and guidance to the team.
• Ensure all team members are trained on all FOH roles and execute them to the set standards.
• Work together with the kitchen team to ensure a seamless culinary experience for the guests.
• Oversee all maintenance works in the store and report upwards anything that is not in working order.
• Manage all store inventory, ensure ordering is in place to avoid outages.
• Set and enforce a cleanliness plan for the store, ensuring the presentation of the venue is always up to company standards.
• Manage, apply and ensure Workplace Safety and Food Hygiene & Safety policies and procedures by team members.

Guest Experience

• Provide an exceptional guest experience at all times and lead the team in doing the same.
• Build long standing relationships with regular guests, being their point of contact for any needs.
• Advocate for the needs of the guests and the guest experience. Push the team, the operations, and the business for constant improvements that will provide meaningful enhancements for the guests.
• Find ways to resolve any guest problems and turn complaints or incidents into memorable guest experiences.
• Manage, apply and ensure brand experience & customer service policies and procedures meet audit requirements.

Team Management

• Manage and oversee Workforce Planning policies for the store, including recruitment of new team members and weekly rostering of the team, in order to enhance existing, or optimize available, resources as necessary.
• Set and communicate clear performance expectations for all team members.
• Provide training and learning experiences for all team members.
• Outline growth plans for team members within the organization.
• Create a positive and fun working environment that encourages professional behaviour, exceptional guest experiences, and staff retention.
• Provide feedback, re-training and performance management as needed to underperforming staff.
• Communicate clearly with the larger management team on all staff matters - both high and low performers, and provide action plans.
• Foster a supportive working relationship with all direct reports.
• Conduct all performance appraisals for the FOH team.

Finance

• Optimise revenue at store level to meet weekly, monthly, and annual revenue targets.
• Oversee all ad-hoc expenses, providing approval and guidance to minimize the need for unforeseen expenditures.
• Manage manpower hours to stay within budget while meeting operational needs.

Communications and Reporting

• Facilitate seamless communications within the store team and between the store team and larger organization.
• Foster good working relationships with all internal and external partners including but not limited to Upper Management, Brand and Merchandising teams, Central Kitchen, Logistics Team, External Vendors, Store Neighbors and Partners.
• Proactively and clearly communicate all necessary information to the store team, ensuring information is not only shared but understood.
• Proactively and clearly communicate upwards, ensuring appropriate information is shared and necessary attention is brought to accomplishments and challenges for the store.
• Ensure all daily store reporting is executed in a timely fashion and according to SOP (end of day reporting, requisitions, etc…).
• Participate, as relevant, in all larger company management meetings.

Requirements:

• Min 6 years of relevant working experience in the F&B industry.
• A natural leader, highly communicative to lead and motivate staff.
• Trained eye for detail and customer-centric.
• Ability to work in a fast-paced environment.
• Fluent in English.
• Computer literate.
• Willing to work on rotating shifts, weekends and public holidays.
• 5 or 6 days alternating work week.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.