Our company recruits employees for the position of general manager.

Graduated from high school.

Study and work hard.

Have at least 1 year office experience.

Proficient in using Excel and Word, Outlook Microsoft.

Teamwork spirit and high responsibility.

Have creativity and a positive attitude at work.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations across various.

retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Oversee business continuity of all store operations, working together with the Operations Manager/Executive.

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Degree / Diploma in F&B Management, Hospitality or related discipline

· Minimum 5 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Job Summary

The General Manager is responsible for leading the contract(s) and all employees in the growth and development of additional business opportunities with existing customer. Ensure ongoing customer service and maintaining customer relations by focusing on the contract's daily operations based on the needs of the customer.

Primary Duties And Responsibilities

· Ensure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customers’ needs. This is accomplished through daily communications with the customer to discuss service needs and potential problems.

· Responsible for attainment of profit objectives of contracts, provides financial analysis and decision making for customer.

· Responsible for the organic growth and development of additional business opportunities with existing customer.

· Ensure safety, maintain quality, establish and monitor cost control programs.

· Lead and foster creative problem solving, develop positive and professional relationships with customer and within contracts.

· Work with government departments and regulatory, etc.

· Provide leadership in coaching, mentoring, personnel selection, professional development.

· Oversee operations management within the company guidelines.

· Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labour to meet the customer's requirements and control costs.

· Manage the contract staff to assure continued quality service by writing procedures, testing hiring and training managerial and operational personnel.

· Encourage use of Performance Management system in all facets of the operation. Maintain the contracts quality performance objectives through the continuous improvement processes.

· Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis. Through the use of Performance Management projects, guide managerial staff to monitor and control costs on a weekly basis.

· Day to day administration of contract, including: preparation of customer related performance reports and other correspondence; requests from vendors, general office and contract employees; and all other items that fall within managerial scope of responsibility.

· Negotiate and enforce collective bargaining agreement where applicable.

· Negotiate resolutions pertaining to conflicts in the workplace.

Education And Experience

· Bachelor's Degree in Business Management, Logistics, 3PL or Transportation is required.

· At least 8 years experience and expertise in operations and business management is required.

Languages And Communication Skills

· Must be able to read, write and speak both English and Japanese fluently.

· Ability to communicate and interact effectively with multi-functional and diverse backgrounds.

· Exceptional written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.

· Computer Skills
Proficiency in Microsoft Office, internet, web-based and job specific software applications.

Other Skills/Experience

· General management skills around revenue, budgets, people skills, customer service skills, fixing operational problems.

· Experience leading large number facilities, geographically dispersed working through people, retaining and growing business.

· Excellent planning, time management, collaboration, decision making, and organization skills.

· Ability to develop short and long-range project planning and effectively communicate information to diverse work groups.

· Experienced in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.

· Strong interpersonal skills including diplomacy and patience.

Position : Project Manager

Roles and Responsibilities

· Maintain inspection records of works, materials and all completed works

· Keeping track on variation and claims of contract and cost impact and feedback information to the Project Director

· Implement cost control measures to meet project budget

· Site co-ordination with all concerned parties and to resolve site issues

· Plan and schedule work sequences for construction operation, according to the Project Management Plan.

· Liaising with consultants on design analysis, design work, design check for approval and to resolve technical issues on site.

· Site inspection for civil work, which includes excavation, structural, casting and ensure that the work is executed as per the project specification and construction drawing/final approved drawing from authorities.

· Ensure worker carried out meet out quality standards and contractual requirements.

·To control materials, plan the overall schedule and implement specific planning measures

Requirements:

· Bachelor's degree in Civil Engineering or relevant field

· Minium 5 years of project environment experience

· Able to work independently and possess good problem-solving skill.

· Superior civil, structural, or architectural engineering working knowledge of plans, engineering drawings, specifications and schematics associated with the mechanical and plumbing trades

· Computer literacy. Significant experience with Excel, Word, and other computer based tools

· Excellent communication and organizational skills

In order to develop the organization and to grow the business further in the region, ambitious and highly skilled sales professionals with solid marine industry background are needed.

ORGANISATION

This role reports directly to the Managing Director based in Singapore and will be in charge of driving growth of new equipment sales, spare parts and services in an assigned region in Southeast Asia.

YOUR RESPONSIBILITIES

Sales management: Influence, shape and implement the sales and marketing strategy with a particular focus on key assigned markets. Originate and close opportunities to develop new market segments, product groups and channels.

Account management and marketing: Build and develop established relationships with key customers such as shipyards and owners, and technical consultants. Lead all business development and marketing activities to achieve sustainable profitable growth.

Strategy planning: Take a proactive support role to plan and prepare the annual budget and sales forecasts and execute specific plans to meet the target. Regular provision of information for planning and forecast via sales force

Operational management: Align sales with factory’s manufacturing capacity. Work in close cooperation with all key functions and help to maximize the capabilities of the business. Manages sales process, coordinates and negotiates proposals in cooperation with technical team, internal functions, other involved professionals and management.

YOUR PROFILE

· Diploma or Degree in Engineering, preferably in Marine, Mechanical, Mechatronics or Electrical field.

· You have a strong and successful sales experience of around 5 to 10 years in marine industry, preferably selling capital equipment’s.

· You are a strong networker and to-the-point communicator who is able to build and maintain a solid internal and external network.

· You have good interpersonal skills and can interact easily and influence all levels of stakeholders.

· You are result driven and persistent to drive towards company targets.

· You are willing to travel in the region.

We are seeking a dynamic and personable brand ambassador to represent our school and help drive enrollment by effectively connecting with prospective parents and students. The ideal candidate will understand the school’s value proposition and be able to tailor their approach to meet individual needs, providing a personalized experience that maximizes conversions to enrollments.

Key Responsibilities:

• Build strong, personal rapport with prospective parents and students by gathering detailed information about their needs and backgrounds, tailoring each visit to meet those needs.
• Effectively communicate the school’s Unique Selling Points (USP) to parents and students, ensuring they understand the value of the school.
• Conduct one-on-one and group tours, answering questions and addressing concerns during and after the tour.
• Support families through the application process, ensuring smooth follow-ups, document uploads, and a seamless transition to enrollment.
• Prepare and present reports on enrollment projections, and related statistics to key stakeholders.
• Continuously develop strategies to enhance enrollment efforts and introduce new initiatives to improve department performance.
• Collaborate with existing Student Recruitment Agencies and guardians while actively exploring new partnerships.
• Work closely with all departments to ensure the efficient implementation of admission policies and procedures.
• Perform any other duties as required by the Superior.

Qualifications & Requirements:

• A Bachelor’s degree in Business, Sales & Marketing, or a related field.
• 5-7 years of experience in sales, marketing, or customer service, with a preference for candidates with experience in the education industry.
• Strong organizational and interpersonal skills to interact effectively with parents, students, and staff.
• Ability to work comfortably with people from diverse cultural backgrounds.
• Proficient in IT and various software tools.
• A team player, capable of collaborating across departments to meet organizational goals.

Job Description:

- Program Management for a program that involves multiple internal (across different department and functions) and external stakeholders (2 primary customers).

- Liaise and communicate effectively with stakeholder. This would involve various engagement activities.

- To optimise and strategize for program execution and program scaling.

- Monitor and report on the status of program.

- Present to update management and various stakeholders on the program status.

Job Requirements:

- Degree in any engineering fields

- Experience with managing big program is preferred

- PMP certified (preferred)

- Conversant with the use of MS tools

- Ability to work independently

- Must be a team player

Job Description & Requirements

The Project Manager manages key client projects. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.

The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget. He or she will coordinate with other departments to ensure all aspects of each project are compatible and will hire new talent as needed to fulfill client needs.

Require a Bachelor's Degree and 5-10 years of experience in the field.

Familiar with a variety of the field's concepts, practices and procedures.

Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Analyse risks across project portfolio in accordance with organisational risk management policies and processes.

The Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Descriptions

• Able to do full sets of Accounts.
• Well versed in QuickBooks.
• Salary Range: $4300 - $4800

Job Requirements

• Bachelor’s Degree in Accountancy or any other relevant qualifications.
• Minimum 3 years of relevant working experience in Accounts or in a similar position.
• Possess strong attention to detail and accuracy in data entry submission.
• Able to multitask and work under pressure.
• Able to prioritize tasks and meet tight deadlines, in a fast paced environment.
• Able to work independently and as part of a team.
• Able to work immediately or with short notice.

Job Description

• Oversee Projects Department daily operations. Collaborates with stakeholders to document project scope, deliverables, goals, risks, blockers, success measures, and estimated resources needed.
• Responsible for successful completion of all projects. Ensure that projects remain in-scope and meet budgetary, scheduling, and quality requirements.
• Coordinate with Sales, Structural Design and Procurement Department in all project matters.
• Ensure timely delivery of project with satisfactory quality.
• Assist management in contractual and commercial matters in Projects.
• Assist management in cost minimization & profit maximization.
• Promotes a culture of teamwork, collaboration and success.
• Ensure preparation of Project Execution Plan, Project Scope of Work, Project Setup, Project Closeout and Variation Orders.
• Ensure clear and open communication with project team members and between project team and functional groups, the changes in scope of work and schedule are captured in the Variation Orders and the implementation of lessons learned.
• Manages the project team, internal and external customer relationships, and staffing of project team with competent persons from the functional groups. Communicates routinely to management, customers, project team members, actively soliciting and addressing customer and project team feedback.
• Manages the cost, schedule, safety, quality, and contractual requirements of the project through effective planning in accordance with company procedures.
• Applies basic understanding of company's business to improve project cost effectiveness, apply change management principles and improve project margin.
• Provide status updates regularly to management.
• Assist in business development efforts to create project proposal, estimates and schedules etc.
• Responsible for training, managing, and motivating the project team, as well as resolving team conflicts.
• Resolves technical and operational issues as required.
• Plan, schedule, monitor, and report on activities related to the project, including subcontractor monitoring.

Requirements

• Degree in structural / marine / naval architecture / civil / mechanical engineering
• Min 5 years of working experience in similar industry, including tracking and planning projects
• Good written and spoken English (written, verbal and presentation) and interpersonal skills
• Experience in quality assurance and project management, preferably in the construction, marine, or offshore industry
• Strong leadership, diplomatic and motivational skills, with the ability to adapt change and competing demands
• Able to plan and manage project assigned independently
• A problem solver and a team player
• Experience in leading, motivating and managing various project and team sizes
• Intermediate level of proficiency with MS Project, Excel, PowerPoint and SharePoint

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

Roles & Responsibilities

Job Scope:

Manage all the variation claims with Client and coordinate with JV partner and internal stakeholders including preparation of documentation, substantiation as per contract requirements, timely submission, meeting coordination and follow up till the conclusion of each variation/ claim.

Manage change order/ variation claim from subcontractors and prepare change order/ in support of variation order claims to client, and keeping track of all change orders

Work closely with Project teams/ various disciplines (Engineering, Construction, Procurement, Subcontractors, etc.) and coordinate the timely contract price adjustment/ claims including internal reviews/ approvals

Manage full spectrum of respective subcontracting works, measurement/ bill of quantities, cost plus and adjustable items as per claim requirements.

Prepare tender/ subcontract document, bid/ subcontract checklist and prepare bid/subcontract evaluation and summary

Ensure main contract terms, project specification and requirements are incorporated in the bid documents and subcontract document

Monitor, review and check subcontractors’ milestone/progress claims and invoice on timely manner, and coordination with internal cost control/ finance department for payment processing

Manage/ administer the subcontracts with subcontractors

Issue work order

Organise kick off meeting and other ad-hoc meetings with subcontractors

Handle and maintain performance securities with subcontractors

Manage day to day contractual correspondences with subcontracts including contractual letters preparation and tracking of incoming/outgoing letters

Procure all subcontracting work within budget and in accordance to comply financial guideline

Monitor subcontracting cost and ensure within allocated budget

Subcontract close out / settlement of contractual disputes related to subcontracts, final accounting, completion certificate, etc.

Participate in monthly cost review, if required. Manage warranty/ defect claims if any.

Participate in Project meetings, interface with cost control, procurement and others

Ad hoc assignment

Requirements:

Degree / Diploma in any Engineering disciplines or Quantity Surveying.

5 to 10 years of experiences in contract / claim administration

Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants, renewable energy era will be an added advantage

Good team player and able to work independently with minimal supervision

Willing to commit overtime as and when required

Job description

• Provide administrative and coordination support to the Sales and Project Management teams

• Collaborating closely with Design and Production departments on site installations and logistics.

• Maintaining strong relationships with stakeholders and clients

• Proposing marketing proposals and ensure smooth execution

• Manage contracts and, when necessary, attend site meetings with clients and consultants, conduct site surveys/measurements, and liaise with regulatory authorities and/or clients on installation, defect rectifications, and maintenance issues.

• Assist with handling and following up on sales inquiries, tenders, and quotations, coordinating with in-house designers on client product design requests, and managing indoor sales inquiries.

• Support the creation of marketing materials, tender documentation, and sales presentation/proposal collateral.

• Generate sales reports based on each project

• Perform general administrative tasks, such as answering calls, along with other duties as assigned.

Job Requirements

• Diploma/Degree of related field

• At least 2 years of relevant experience

• Communication Skills, Having good negotiation skills

• Able to speak in front of large group

• Goal-driven individual

• Capable to work under pressure

• Knowledge in Beauty & Fashion industry is a major plus point (such as cosmetic brands etc)

Main Tasks:

· Client Relationship Management

· Account Growth & Retention

· Coordinate with Internal Teams

· Marketing, Sales Support and Upselling

· Reporting & Account Administration

· Problem Resolution

Activities Relating To Main Tasks:

1. Client Relationship Management

· Serve as the primary point of contact for a portfolio of clients, ensuring their satisfaction and maintaining a positive relationship.

· Act as the liaison between the client and internal teams (e.g., commercial group, project/engineering group, business support group, operation group).

· Understand clients' business needs and objectives, and provide tailored solutions to meet those needs.

· Building relationships with key influencers of clients.

2. Account Growth & Retention

· Identify opportunities for account growth by understanding client needs and proposing new services, products, or solutions.

· Work with clients to resolve any issues or challenges they may face, ensuring the long-term retention of key accounts.

· Monitor IKM’s performance to account and provide strategic guidance to improve customer satisfaction and service delivery.

3. Coordinate with Internal Teams

· Coordinate with commercial team on the submission of proposal or tender to clients, ensuring deadlines are met and expectations are exceeded.

· Collaborate with internal teams (e.g., project engineering group / operation group) to ensure smooth delivery and execution of client requests.

· Ensure all contractual obligations to client are met or exceeded.

· Coordinate all information / inquiries with internal teams to ensure all resources are available to meet demand.

4. Marketing, Sales Support and Upselling

· Identify and pursue opportunities for upselling and cross-selling additional services or products to clients.

· Prepare and deliver presentations, proposals, and quotations to clients, collaborating with the sales team where necessary.

· Negotiate contract terms & conditions and pricing adjustments as required.

· Promote IKM brand awareness to clients, by online media and offline events.

5. Reporting & Account Administration

· Maintain accurate and up-to-date records of client interactions, including contracts, meeting notes, and communications.

· Acquisition and reporting of market survey information, and project forecast.

· Provide weekly account status updates to clients and internal stakeholders, reporting on account health, project progress, and any issues or concerns.

· Monitor client satisfaction through feedback surveys or direct communication, and implement improvements as needed.

· Participate in weekly sales meetings for IKM Testing.

6. Problem Resolution

· Proactively address and resolve any issues or concerns raised by clients in a timely and professional manner.

· Work closely with project or technical teams to ensure that problems are addressed quickly, and solutions are implemented efficiently.

Responsibilities:

• Oversee the day‐to‐day operations of the machinery service and maintenance service, ensuring efficient workflow and timely completion of repairs.
• Manage a team of skilled technicians, providing guidance, training, and performance feedback.
• Develop and implement preventive maintenance programs to maximize company asset uptime and minimize downtime.
• Schedule and dispatch technicians to customer sites or internal workshops.
• Maintain accurate records of service and maintenance activities, including work orders, parts usage, and labor costs.
• Ensure compliance with safety regulations and industry best practices.
• Contribute to the development and implementation of operational strategies to improve efficiency and profitability.
• Creating development plans and forecasting sales targets and growth projections.
• Identifying leads and market opportunities through meetings, networking, and other channels.

Qualifications:

• Proven experience as an Operations Manager or similar role in the process equipment industry.
• Strong understanding of process machinery, including hydraulics, electrical systems, and diesel engines.
• Excellent leadership and team management skills.
• Strong analytical and problem‐solving abilities.
• Proficient in using Microsoft Office Suite.
• Excellent communication and interpersonal skills.

Senior Specialist, Data & Infrastructure Lead

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for four consecutive years (2020, 2021, 2022, 2023) as well as Great Place to Work-Certified™ company.
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years.

Join our company and be at the forefront of technological innovation in the pharmaceutical sector. We are seeking a Data & Analytics/Infrastructure Lead to develop, support, and manage data analytics, site IT infrastructure, and other digitalization solutions. This role offers a unique opportunity to drive impactful change and contribute to our organization's success.

Responsibilities

• Develop, support, and manage Data & Analytics and other digitalization solutions.
• Support Site IT operations to ensure 100% availability of IT and network infrastructure.
• Collaborate with other Digital teams (Foundational & Digital Services) and Technology Infrastructure, Operations, & Experience (TIO&E) teams to effectively manage site IT changes and incidents.
• Innovate new solutions and business models, applying technical knowledge and experience to develop, deploy, and support IT-OT systems for a large pharmaceutical manufacturing company.
• Foster collaboration with divisional data & analytics leads and D&A engineers from network sites to share and implement best practices.
• Partner with the divisional Data Science team to develop and implement GenAI, machine learning solutions, etc., for manufacturing processes.
• Coordinate with global Leads, Program Managers, and Business stakeholders to plan, estimate, and deliver digital/transformational initiatives efficiently and effectively, ensuring program execution aligns with organizational goals.
• Develop, review, and approve technical documents for assigned programs/projects, including design documents, User Acceptance Test executions, change controls, risk assessments, and release notes.
• Ensure compliance with industry standards and regulatory requirements, maintaining the highest levels of data security and integrity.
• Lead the evaluation and integration of new technologies and tools to enhance data analytics capabilities and drive innovation within the organization.

Qualifications​ Required

• Bachelor’s or master’s in computer science, Engineering, Data Science, or equivalent degree.
• 3 – 4 years of experience in data analysis and IT operations.
• Passionate about working with new technologies.
• Strong analytical, problem-solving, and decision-making skills.
• Some experience in IT operations and systems (SAP, MES, LIMS), shop floor automation systems, and manufacturing.
• Written and verbal communication skills, including the ability to communicate with business and technical teams.
• Ability to work independently and effectively as part of a team across global hubs, maintaining a highly collaborative and transparent effort.

Preferred

• Experience in IT/Automation projects and operation management.
• Familiarity with advanced/emerging technology trends such as SMACIT (Social, Mobile, Analytics, Cloud, and Internet of Things), AR/VR, Blockchain, and Data Science.
• Experience with SCADA/Data Acquisition systems.
• Strong experience in SQL and data visualization tools like PowerBI, Tableau, and Spotfire.
• Knowledge of IT-OT convergence.
• Programming experience in Python/R.
• Familiarity with Big Data Engineering and ETL.
• Experience working in a large global matrix organization.
• Working experience/knowledge in a manufacturing environment.

Project Description:

Our client is the corporate and investment banking arm of The Group, world’s 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank’s futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

We are seeking a talented Calypso Application Analyst Programmer to join our dynamic Capital Market Department!

As Calypso Application Analyst Programmer you are responsible of supporting users of IT applications and to respond their requests and resolve their incidents. You plays a pivotal role between Business and all other IT roles on Run related topics. Following CMI Run processes standards and recommendations shared by Run Control Tower and contributes to their improvement. You will be either part of the Filière Support Team or part of a Delivery Team and take part to the Support Community.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The FX IT division works across the full value chain to sustain business activity and enable its acceleration (thru integration of new financial products, optimizing and automating front to back business processes).

This role in Post trade IT for FX IT division in Singapore is to support the Calypso “CIBOS” back-office package as part of the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Responsibilities:

• Resolve incidents impacting users swiftly and efficiently. Thorough investigation and communication throughout the incident lifecycle. Proactive identification of workarounds. Effective coordination of stakeholders during significant incidents. Clear and timely communication to users, senior management, and other IT stakeholders.

• Handle user requests promptly and effectively. Prioritizing requests based on urgency and impact. Escalating requests when necessary while remaining the primary point of contact for the user.

• Drive sustainable solutions to prevent recurring issues. Identifying root causes of incidents and defining remediation actions. Proposing solutions such as feature development, automation, or online help updates for recurring requests.

• Serve as the primary communication channel between IT and stakeholders. Collaboration with other support engineers, users, and other CMI and CAGIP stakeholders. Potential involvement in complementary tasks such as testing or business analysis.

• Follow CMI Run processes, standards, and recommendations provided by the Run Control Tower, actively contributing to their improvement.

• Application Monitoring:
- Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
- Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality.
- Streamline processes to minimize manual intervention.

• Incidents and Requests management (from business users and other IT teams)
- Provide level 2 application support to back office users.
- Analyse and manage incidents/requests.
- Coordinate incidents impacting several teams.

• Problem Management and continuous improvement
- Identify recurring problems and eliminate them.
- Provide requirements to build team for bug fixing and improvements.
- Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
- Put in place trainings for business users to reduce the number of daily requests from business to IT.
- Process improvements.
- Coach more junior team members as required.

• Change improvement
- Release testing.
- Performance analysis.
- Production deployment and validation.
- Production releases on weekend (rotating schedule within the team).

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Mandatory Skills Description:

• 7+ years of hands on experience with Calypso as a back office.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:
- Engines
- Events
- Filters
- Reporting Framework
- ScheduledTask
- Message / Swift messages
- Transfers
- Settlement Delivery Instructions
- Accounting
- Pricers
- Workflows
- Reconciliation process
• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR...)
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members’ skills.
• Autonomous, self-motivated and excellent team player

Key Responsibilities

•Monitor and manage inventory levels to ensure accuracy and sufficiency.

•Perform regular stock audits and maintain updated inventory records.

•Assist in the preparation of inventory reports using Microsoft Excel.

•Collaborate with the purchasing and logistics teams to coordinate stock replenishment.

•Identify and resolve discrepancies in inventory systems.

•Ensure compliance with company policies and inventory procedures.

•Adapt to a fast-paced environment with evolving priorities.

•Handle ad-hoc tasks and responsibilities assigned by the manager.

Requirements

•Fresh graduate with a diploma or degree in Supply Chain, Business Administration, or a related field.

•Proficiency in Microsoft Excel (formulas, data analysis, and reporting).

•Strong organizational and multitasking skills.

•Excellent attention to detail and problem-solving abilities.

•Ability to thrive in a fast-paced environment.

•Good communication and teamwork skills.

•Able to work 5.5 days work week (Alternate Saturday).

•Ability to start work within a short notice

We regret that only shortlisted applicants will be notified.

KEY DUTIES AND RESPONSIBILITES:

• Lead and support QC team for daily QC activities by ensuring timely analysis, documentation, and review of RM/PM/FP/IPC/Stability and Process validation samples as per predefined standards.
• Write and / or review controlled documentation related to laboratory operations or testing such as SOP's, analytical protocols, analysis reports, forms and validation documents.
• Ensure compliance with FDA/USP/EP/ICH/ChP regulations and internal controlled procedures in the QC Laboratory.
• Ensure readiness of QC Laboratory in internal / external audits.
• Maintain data integrity in Quality Control activities and ensure appropriate traceability.
• Initiate change control documents.
• Lead and participate in stability program, method validations, technical transfer, method transfer and validation / qualification activities at the site.
• Participate in New Product Introduction activities.
• 9. Lead and participate in laboratory investigations. Document laboratory investigation activities or review and approve laboratory investigation reports.
• Participate in site corrective action / preventive action (CAPA) program. Ensure timely completion of all commitments made under QMS.
• Lead and participate in key performance indicators for improving laboratory efficiency, monitoring equipment performance.
• Lead QC Department training program by imparting training to new staff and comply with Analyst Qualification procedure.
• Escalate the quality events, trends as appropriate to QC Head.
• Remain abreast of current regulatory, pharmacopeia and cGMP trends.
• Serve as subject matter expert on laboratory instrumentation and compliance issues.
• Lead the QC team, evaluate competencies, assign responsibilities, monitor performance, counsel and provide guidance. Plan & monitor the training and development requirements, motivate staff appropriately to build a committed, motivated & competent team.
• Participate in personnel decisions (interviewing, hiring, performance appraisals, promotions, termination, staff development, improvement plans) regarding subordinate staff.
• Maintains a safe laboratory environment by implementing recommendations made by EHS.
• Initiate CAPEX for equipment purchases.
• Support in budget preparation for QC Laboratory.
• Any other activities as and when assigned by the Superior.

JOB REQUIREMENTS:

• EDUCATION: Degree in science or related discipline (e.g. Chemistry, Chemical Engineering).
• EXPERIENCE: Minimum 8 years of quality control experience in pharmaceutical manufacturing industry and minimum 2 years of supervisory experience in managing team.

KNOWLEDGE & SKILLS:

• Possess working knowledge of GMP in the pharmaceutical industry.
• Excellent interpersonal and analytical skills, good verbal, and written communication skills.
• Working knowledge of qualification, calibration, and operation of laboratory equipment such as HPLC, GC, FTIR and Dissolution equipment.
• Working knowledge of method development, validation, verification of analytical method.
• Familiarity of 21 CFR Part 11 requirements.

TO APPLY:

Candidates are encouraged to apply this position via email to [email protected]. with the following information in the resume.

· Work experiences and job responsibilities.

· Current and Expected salary

· Reason for leaving.

· Date of availability

· Education background

We regret that only shortlisted candidates will be contacted.

Job Responsibilities:

• Able to identify and hunt for new regional contract logistics (warehousing) business opportunities
• Achieve sales targets set by Department Head
• Ad-hoc duties assigned when required

Job Requirements:

• At least 4 years of working experience in sales, must be from 3PL logistics with regional exposure
• Advantageous if have strong network and ready customers to bring in
• Excellent interpersonal skills and the ability to influence others.
• Open and comfortable with cold calling to find customers

-Work Location-Toh Guan office

-100% hunting sales role (focusing only on Contract Logistics)

-sourcing for only 3PL FMCG, retail, high-tech business