• Singapore Based (Sengkang / Punggol)
• 6 Days Alternate Saturday Off, 8.45am-6pm
• Salary: $6,000 - $7,000 + AWS + Variable Bonus
• 5 years' experience in civil mechanical trade with related project management experience.; Fine to commit 6 Workdays Alternate Saturday
• Career Progression Opportunities

Requirements:

• Fine to commit 6 Workdays Alternate Saturday.
• At least 5 years' experience in civil mechanical trade with related project management experience.

Job Scopes:

• Planning, coordinating and supervising construction projects and completing them in a timely and cost-effective manner.
• Collaborating with architects, engineers and other professionals to determine the specifications of the project.
• Preparing and submitting construction project budget estimates.
• Overseeing the selection and purchase of materials and equipment needed for construction.
• Ensuring compliance with building and safety regulations, and communicating with regulators and inspectors throughout projects.
• Navigating and resolving any problems that might arise onsite, whether they relate to construction delays, safety concerns or cost overruns.
• Evaluating and managing risk, and periodically reporting the progress of projects to stakeholders.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

What would be your typical day at BNPP Paribas look like?

I. DAILY ACTIVITY FOLLOW UP

Ensure the management and optimization of Treasury activity for OUT currencies (33 currencies) on GEODE tool for Securities Services’ Businesses (12 Branches), over the Nostro accounts opened on Correspondent and ICSD’s books.

This process is coordinated with BNP SA Front Office, as well as with the Paris/Singapore and New York TFG Teams as per the Follow the Sun model.

Follow up on the update of Correspondent/ICSD’s conditions on Treasury’s reconciliation tool (RUBI) and ensure the correct reconciliation of Interest Scale.

Make sure that the activity is efficiently processed and associated risks are controlled accordingly. Ensure that the internal tools match the Business’ needs (coordinate any possible evolution along with the Change Management and IT teams).

Back up the team whenever is needed on daily activity.

II. BUSINESS BILLING/P&L FOLLOW UP

On a daily basis monitor the figures allowing to follow up the activity in order to establish an analytical billing at month end that will be charged to the Businesses.

Generate and justify the P&L reporting to the ALM.

Set up and Publish KPI’s.

III. TFG OPERATIONAL RISKS MANAGEMENT

Ensure the control of TFG Operational Risks through

- The update of the Operational Control Plans

- The update of the Accounting Control Plans

- The update of Procedures (XPACT)

- Ensure the completion of tasks in ORUS regarding the GCP and in COMBO regarding the daily activity follow up

IV. WORKSHOPS/MEETINGS WITH SINGAPOUR TFG AND NY TFG

Maintain a close relationship with Paris/ Singapore and NY TFG Teams, through monthly meetings in order to follow up and improve the processes in place.

As Global Process Owner, ensure the correct execution of the activity by the Follow the Sun teams, as well as the resolution of any possible conflict with the Correspondents/ICSD’s, along with the Regional Network Managers and locals ALMs.

V. TFG TEAM MANAGEMENT

Ensure an adequate staffing for any replacement as well as the training needed. Guarantee team cohesion throughout BNP Paribas’ values: Agility, Client Satisfaction, Open mindedness and Compliance Culture by embracing a collaborative spirit.

VI. FOLLOW UP OF TREASURY SUBJECTS WITH ALM AND NETWORK MANAGEMENT

Establish a good relationship with the Network Management, by participating to any Meeting/Committee which the goal is to improve the process in place or any conflict with the Correspondents/ICSD’s. Participate to any Correspondent’s migration and ensure that all the setups are in place for the good Treasury flows execution on Go Live date.

Along with the 2S ALM, follow up on Treasury subjects that could transversely impact 2S’s activity with 2S’s Businesses, Correspondents/ICSD’s and Central Treasury. Also participate in all the projects that could have a direct impact on Treasury Liquidity management.

VII. Environnement and Organisation

Service schedule is from 9.00 am to 6.30 pm CET, Monday to Friday (bank holidays are included except the 1st of January and the 25th of December).

You may participate to GEODE releases along with the IT teams (Weekends releases).

Homeworking is allowed in the different formulas and rhythms, but constraint to the activity specificities (mandatory to have a minimum of 3 persons always on site).

Soft skills:

•Result driven

•Strong Analytical skills & synthesis ability

•Strong interpersonal skills (communication, influencing skills, teamwork)

• Acts in leadership capacity for projects, processes, or programs.

•Excellent verbal and written communication skills

What is required for you to succeed?

•University graduate with at least 15 years of relevant experience in ALMT or treasury, businesses, risk management, control function. Relevant experience in consulting or audit background is appreciated.

•Prior experience or practical understanding in previous roles may include but not limited to Front/Middle/Back Office, Operations or Functional role(s).

•Team management experience

•Preferred candidates should possess robust knowledge of 2S activities and BNP ALMT

•Knowledge of key applicable 2S systems feeding into treasury system is a plus

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

As a fast growing Cloud Analytics services organisation, looking for qualified sales manager to meet revenue targets. The person will be responsible for achieving targets by both hunting new logos and farming existing customers. The ideal candidate will have in-depth knowledge of entire sales process, generate leads, maintain relationship with key technology partners & customers and close deals. We are looking for those with track record of success and inspire the team by example. This role focuses predominantly Singapore as the target geography.

Some of the key responsibilities include:

· Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners

· Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally

· Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value

· Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity

· Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.

· Interact with senior management levels at a client which involves negotiating or influencing on significant matters

The ideal candidate has:

· Has prior experience in leading and closing multi-year deals

· Having some prior experience in selling cloud services based data warehousing or analytics/ data science solutions

· Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem

· Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives

· Ability to originate new opportunities

Qualifications

· Minimum of 5 years’ experience in selling cloud (IaaS or PaaS) and/or analytics services.

· Possess any of the cloud fundamentals certification

· Have sold deals of data warehousing, analytics solutions

· Have positioned winning strategy development and value proposition development

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral) and interpersonal skills

Manager, Contracts and Procurement

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “A world effortlessly connected" and the mission of the organization is “Collectively enrich customer journeys and reinforce their loyalty by creating tailored solutions that empower us beyond our own individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 25 member airlines.

Based in Singapore, the Manager, Contracts and Procurement will report directly to the Senior Director, Finance, Legal, and Business Operations and play a pivotal role in driving efficiency and compliance across the company’s procurement and contract management functions. This position will be instrumental in optimizing processes, leading the accurate accounting for new contracts and ensuring alignment with corporate policies and strategic objectives.

The Manager, Contracts and Procurement, will be managing the organization’s contract lifecycle and procurement activities. This includes overseeing contract compliance, leading the accurate provisioning of contracts, supporting procurement initiatives and working closely with member airlines to identify and implement strategic sourcing opportunities that deliver measurable value.

Job Summary

Support Business Units:

• Oversee the procurement requirements of business units, ensuring adherence to corporate procurement policies.
• Provide expert advice and support to business units, including drafting requests for proposals (RFPs) and facilitating the procurement process.

Contract Policy Compliance:

• Manage and supervise compliance with the company’s contracts policy, ensuring all agreements meet internal policies and standards.
• Provide guidance to internal teams on contract-related matters to ensure consistency and compliance.
• Record and update all liabilities generated by contracts in the company’s ERP system.

Procurement Process Management:

• Support the development and implementation of efficient procurement processes across business units.
• Ensure compliance with the company’s procurement policies and guidelines at all stages of the procurement cycle.

Strategic Facilitation:

• Collaborate with member airlines to align procurement strategies and streamline processes.
• Act as a central point of contact to manage joint procurement opportunities effectively.

Economic Value Assessment:

• Evaluate procurement and contract activities to identify and maximize economic value.
• Prepare reports on the financial and operational impact of procurement initiatives.

Your Profile

• Proven experience in contract management and procurement within a corporate environment.
• Experience with Oracle is preferred.
• Strong understanding of procurement policies, contract compliance, and legal frameworks.
• Ability to collaborate effectively with multiple stakeholders to achieve strategic objectives.
• Analytical mindset with the ability to assess the economic and strategic impact of contracts and procurement activities.
• Confident but amicable communicator.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in legal or business is preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholder

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Planning and delivering of high performing models, meeting agreed deadlines and ensuring accurate, efficient implementation of models in production systems
• Learning industry developments and best practices, conducting research and development to incorporate best in class modelling methodologies and share with the team
• Performing annual reviews, performance monitoring reviews, retrains and remediation activity on models as required
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions
• Lead, engage, and inspire a large team of high performing risk management professionals

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Strong people leader and team player with a demonstrated ability to develop team members and create highly effective and results-driven culture
• Strong relationship management and proven track record of positively collaborating and partnering with stakeholders
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

Purpose Statement

As a Program Manager, you will play a pivotal role in overseeing and driving complex end-to-end programs for Boston Scientific Asia Pacific. This multifaceted position requires a strategic thinker with excellent organizational, planning, influencing, and communication skills. The primary focus of this role is to ensure the successful execution of programs from initiation to completion, with a specific emphasis on change management to facilitate organizational adaptation.

Key Responsibilities

Project Management:

• Work closely with stakeholders to develop sound businesses case for decision including project objectives, deliverables and success criteria
• Develop comprehensive project plans, including scope, timelines, stakeholder analysis, communication and resource requirements
• Lead the planning, execution, and closure of end-to-end programs, driving to meet timelines and overall program objectives
• Define training and performance support schedule and manage the design and delivery of training programs by project subject matter experts/process specialists
• Evaluate and ensure user readiness, track and report issues, define and measure success metrics and monitor change progress
• Identifying and mitigating potential risks, maintaining a risk and issues register and implement corrective actions as needed
• Monitor program progress through to stakeholder adoption, business handover and project closure

Stakeholder Management:

• Define overall stakeholder engagement and communication plans, including the design, development, and key communication materials
• Act as the primary point of contact for stakeholders, providing regular updates on status, risks, and issues
• Foster effective communication and collaboration among project team members and stakeholders
• Engage stakeholders at all levels to create awareness, build commitment, ensuring clear communication and understanding of program goals and drive a positive attitude toward change
• Collaborate with country/function teams, and other relevant stakeholders to ensure effective change communication and training programs
• Cultivate strong relationships with key stakeholders, both internal and external, to ensure alignment and support for project objectives

Resource Management:

• Ensure that project team members, change champions and change ambassadors have the necessary tools, training, and support to perform their roles effectively

Budget Management:

• Manage project budgets, ensuring that projects are delivered within financial constraints
• Track project expenses and report on budgetary status regularly

Quality Assurance:

• Adhere to the BSC project management standards, using established methodologies and tools to define the business case, objectives, scope, roles & responsibilities.
• Participate in regular reviews to ensure compliance with established standards.

Continuous Improvement:

• Identify opportunities for process improvement within the PMO and the broader organization
• Lead and contribute to VIPs in the PMO and the broader organization

Reporting and Documentation:

• Prepare regular status reports for key stakeholders and Portfolio managers, providing insights into program performance and highlighting achievements, risks and challenges
• Maintain comprehensive documentation of program plans, processes, and outcomes

Key Qualifications

• At least 6 years of relevant experiences and proven results in project and change management with a focus on end-to-end delivery
• Bachelor’s or master’s degree in business, Project Management, Change Management or a related field
• Certification in PMP, Change Management, Agile, Six sigma or Lean
• Multi APAC country or global experience
• Excellent application skills (PPT, Excel, Word, Project)
• Excellent communication skills and fluency in both verbal and written English at all levels
• Sound capability to influence others to produce results absent of direct reporting relationship
• Sound financial acumen and budget management
• Sound interpersonal skills with ability to quickly develop positive professional relationships and partner collaboratively with personnel across all levels of the organization
• Sound facilitation skills and experience presenting and influencing senior audiences

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

The Channel Partnerships team in Singapore is responsible for expanding Airwallex’s partner relationships across South East Asia and South Asia, specifically across three core industries: Start-ups, Ecommerce and Corporate Service Providers. Airwallex’s partner relationships drive brand awareness, customer acquisition as well as various forms of product integrations and co-marketing opportunities. We are seeking a Channel Partnerships Manager to drive the expansion of Airwallex into new regional markets.

This role is based in Singapore.

Responsibilities:

• Acquire and manage relationships with channel partners and strategic ambassadors who will enable Airwallex’s new market expansion, particularly within the e-commerce, startup and corporate service provider space.
• Manage all processes for acquiring and managing Airwallex partnerships (prospecting, meetings, contracting, integration (if required), onboarding and on-going management/ activation)
• Overachieve your revenue targets through referrals from your partnerships.
  Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance where required to unlock new partner segments/ markets and deliver a seamless experience for our partners.
• Maintain ongoing engagement with partners to build towards long-lasting, win-win relationships.
• Contribute ideas and drive initiatives on how Airwallex can develop a market-leading GTM strategy via partnerships.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 3+ years’ experience in partnership, sales, marketing, business development or GTM strategy.
• Experience in negotiation and partnership proposal development preferred.
• Experience in strategy/ops or working in tech or a fast-growing start-up would be advantageous.
• Existing relationships / strong network with referral partners in technology, e-commerce, start-ups, or corporate service providers preferred.
• Excellent written, verbal and in-person communication skills (English & Vietnamese)
• Strong analytical skills with experience with tools including Excel, PowerPoint, etc.
• Bachelor’s degree or equivalent

Preferred qualifications:

• Experience working in a fast-paced start-up payments company would be highly beneficial

#singapore

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are on the lookout for a Manager in the realm of Artificial Intelligence (AI) and Machine Learning (ML), specializing in Natural Language Processing (NLP) and Generative AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As a Manager, NLP and Generative AI, you will play a crucial role in the development and implementation of cutting-edge NLP solutions that address significant business challenges. Working closely with cross-functional teams, you will leverage your expertise in NLP to enhance our product offerings and streamline operational processes. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Key Responsibilities:

• Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization.
• Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions.
• Foster a culture of innovation by staying abreast of the latest trends in AI and NLP, and actively sharing knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Manage project timelines, resources, and deliverables using agile methodologies, ensuring efficient progress from conception to deployment.
• Collaborate with the Technology team to integrate NLP solutions into our existing systems and platforms, enhancing functionality and user engagement.

Qualifications:

• Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Extensive experience in machine learning, NLP, and Generative AI, with a demonstrated ability to manage projects from inception to completion.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Solid understanding of agile project management principles, with experience leading teams and managing projects in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Strong problem-solving abilities, with a creative and analytical approach to tackling challenges and driving results.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Design strategic hiring plans to secure top talent.
• Guide and support the recruitment team to meet staffing needs.
• Partner with managers to align staffing strategies with business needs.
• Manage the complete recruitment lifecycle, from sourcing to onboarding.
• Cultivate a diverse talent pool through strategic outreach efforts.
• Ensure adherence to labor laws and organizational guidelines.
• Facilitate both internal and external audit processes.
• Monitor industry advancements to enhance hiring methodologies.

Requirements

• Recruitment experience in the IT industry is preferred.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Opportunity

Adobe Experience Cloud provides the most comprehensive set of applications, capabilities, and services specifically designed to address today’s need for personalized customer experiences at scale. We are in need of a high-powered technical leader to help our largest customers navigate the operational challenges of delivering real time customer experiences at scale. You will work one-on-one with our top tier customers, supporting the implementation, technical health, performance optimization and business relationships with Adobe. You will be the technical partner our largest customers need in order to ensure their supercharged engine, finely tuned will make their customer experiences hum. Working in close collaboration with our Customer Success Manager this team will ensure strategic value realization from their partnership with Adobe.

A bit more about you

Responsible for evangelizing Adobe Solutions with enterprise customers, this role engages as the technical health leader, delivering dedicated services, methodology advice, and being the customer’s technical advocate within Adobe. Key elements of the role include Service Delivery Strategy, implementation cycle guidance, balancing risk and maximise value in Adobe technology adoption. In addition, partner with Customer Support leaders, you will field questions, log and work high priority issues & and handle critical issues while working with the extended Adobe Support team (Customer Support, Consulting and Engineering).

What you’ll do

• Build, develop, and maintain one-on-one relationships with customers.
• Produce and deliver a prescribed set of technical services to maintain operational health.
• Drive discussions with multiple personas from developers and analysts to management and senior leadership regarding tasks, projects, cases, and prioritization.
• Serve as a primary, technical go-to person for multiple customers, establishing a deep business and operational understanding of their environment.
• Field technical inquiries, handle customer issues, and influence partners to improve customers’ health.
• Strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of the Adobe Experience Cloud.
• Identify and mitigate risks to establish successful partnerships with Adobe.

What you need to succeed

• Experience in a customer-facing role with outstanding communication skills.
• Strong technical background with hands-on expertise to work through challenges and events.
• Ability to drive discussions and represent Adobe within a customer’s environment.
• Critical thinking regarding people, process, and technology challenges.
• Ability to successfully execute solutions and functionality to optimize customer investment.
• Demonstrated ability to identify and mitigate risks, ensuring customers' operational health.
• Ability to collaborate within a team to deliver world-class service.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Magenta, Adobe Marketo, Adobe Target.

Summary

The HR Assistant Manager plays a pivotal role in supporting the Human Resources Director in developing and executing HR strategies, policies, and initiatives.

This role oversees key HR functions, including recruitment, employee engagement, compliance, and administrative operations.

The HR Assistant Manager ensures seamless HR service delivery while fostering a positive and compliant workplace culture.

Key Responsibilities

Recruitment and Talent Acquisition

• Manage the recruitment lifecycle, including job postings, candidate screening, interviews, and offer negotiations.
• Oversee onboarding activities, including orientation sessions, employment documentation, and induction programs.
• Regularly review and update job descriptions to align with organizational needs.

Employee Engagement and Relations

• Act as a trusted advisor for employee concerns, fostering a collaborative and supportive work environment.
• Implement employee engagement initiatives to enhance workplace satisfaction and productivity.
• Address grievances and escalate complex issues to the HR Director when necessary.

HR Operations and Administration

• Maintain accurate employee records and ensure compliance with legal and organizational requirements.
• Prepare and review reports related to attendance, leave, and payroll inputs.
• Oversee employee benefits administration, including insurance and claims processing.

Performance Management and Development

• Support performance appraisal cycles, ensuring timely feedback and documentation.
• Assist in planning and implementing training programs to upskill employees.
• Track and manage probationary periods and contract renewals.

Compliance and Policy Management

• Ensure compliance with labor laws, company policies, and regulatory requirements.
• Assist in drafting, updating, and communicating HR policies and procedures.
• Conduct audits of HR processes and records to maintain adherence to compliance standards.

Strategic and Administrative Support

• Coordinate and execute HR events, meetings, and workshops.
• Prepare presentations and reports for HR planning and strategy sessions.
• Collaborate with cross-functional teams to support organizational goals.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 4-5 years of progressive HR experience, including supervisory responsibilities.
• Proficiency in HR software and systems is preferred.
• Skills and Competencies
• Excellent communication and leadership skills.
• Strong organizational abilities with keen attention to detail.
• Ability to manage confidential information with discretion.
• In-depth knowledge of labor laws and HR best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Personal Attributes

• Proactive, self-motivated, and solutions-oriented.
• Capable of multitasking and prioritizing in a fast-paced environment.
• Collaborative and approachable with strong interpersonal skills.

We are seeking motivated and experienced Blockchain Sales and Ecosystem Builder to join our dynamic team. You will play a critical role in expanding our blockchain ecosystem, raising funds for our projects, and driving sales in the blockchain space.

What You Will Do At Hela Labs?

• Understand prospective client‘s business needs and pain-points to tailor the blockchain solutions.
• Nurture strategic partnerships within blockchain, Web3 and crypto to enhance our market presence and facilitate the adoption of blockchain solutions.
• Develop ecosystem partners, including blockchain projects, start-ups, investors, and developers.
• To create compelling proposals, deliver sales presentations, negotiate contracts, close deals and ensure successful project delivery.
• Build and maintain a sales pipeline and provide regular reports on sales performance to stakeholders.
• Work closely with internal teams to ensure alignment and successful execution of business development strategies.
• Collaborate with the marketing team to organize online and offline events for lead generation.

Our Ideal Candidates Would Have:

• Bachelor’s degree in business administration, Computer Science, or a related field.
• 2- 3 years proven track record in business development, sales, or related roles, preferably within the blockchain or cryptocurrency industry.
• Self-motivated and results-oriented with a track record of meeting or exceeding sales targets.
• Strong network and relationships within the blockchain industry, including crypto founders, VCs, startups, investors, and industry influencers.
• Proven ability to thrive in a team environment.

What else is waiting for you?

• Competitive rewards package
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does Hela Labs sound like the place you want to work in? Apply now!

Job Description

• Assist the Directors in overseeing all aspects of the restaurant, including but not limited to, employee scheduling and inventory management.
• Ensure exceptional customer service by training and coaching staff on proper service techniques, resolving customer complaints, and ensuring a positive dining experience.
• Maintain high standards of food quality and enforce compliance with health and safety regulations, including proper food handling and sanitation procedures.
• Supervise and support the restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen staff, by providing ongoing training, guidance, and performance evaluations.
• Assist with onboarding, and training new employees, ensuring they are equipped with the knowledge and skills necessary to perform their duties effectively.
• Collaborate with the kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction.
• Handle cash transactions, manage financial processes, and maintain accurate records of sales, expenses, and inventory.
• Implement and enforce restaurant policies and procedures, including dress code, employee conduct, and operational guidelines.
• Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, restrooms, and kitchen facilities, to create a safe and welcoming environment for both staff and customers.
• Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant's performance.

Requirements

Strong leadership and management skills

Possess experience working in Italian restaurant preferably

Exceptional customer service skills

Expected to start in January 2025

Salt is hiring a ‘Marketing Manager- Thai Speaking’ here in Singapore, where you would be responsible for developing, executing and optimizing marketing plans that deliver pipeline and revenue for the enterprise business. This role will be an integral part of the Asia Field Marketing team and will partner closely with field sales, marketing, and regional teams including campaign, content, and digital marketing teams.

Planning:

· Build & align annual and quarterly plans (and optimize in quarter) to deliver Marketing Bookings & Marketing Pipeline goals with a focus on return on investment.

· Partner with Sales Leadership & Account Executives to build detailed territory plans that will successfully deliver Customer outcomes.

· Build & own the quarterly execution project plan to deliver high quality, unique customer experiences and programs through-out the quarter.

Campaigns:

· Partner with field & regional marketing teams to design & deliver amazing experiences that deliver measurable results for our customers.

· Work closely with sales to drive customer participation in events and programs while ensuring strong follow-up to deliver campaign objectives.

· Project manage the end-to-end deliver of key local programs including elements of briefing, segmentation, content, reporting and analysis.

· Coordinate a wide mix of marketing tactics including events (virtual, in person, 3rd party, executive), Digital in English and local language (email, social, search, content syndication, advertising) and sales enablement.

· Partner with APAC campaign team to create, localize and translate key content to engage key personas.

Results:

· Responsible for delivering results on each program including the insights, analysis, reporting & communication of campaign results to the broader team.

· Run & optimise the demand funnel ensuring optimized lead flow from top of funnel to mid funnel with BDRs for follow-up & nurture to bottom of funnel through sales progression programs.

· Introduce innovative new marketing approaches, processes, and optimization techniques to better connect with customers in meaningful ways.

What you need to succeed

· 5+ years of experience in Marketing B2B software or technology, preferably in Enterprise segment & experience selling to Global Multi-National Corporations (MNC).

· Strong Written & verbal communication skills in English and Thai language

· Strong strategic agility to understand market & adapt strategies to deliver success.

· Outstanding interpersonal communication and collaboration - experience working across matrix organizations.

· Proven success in delivering best of breed marketing strategies including ABM, Digital, Webinar, Events, PR/Comms.

· Exceptional ability to project manage, multi-task, delegate and prioritize work to deliver growth goals. Ability to thrive in a fast-paced and constantly evolving environment.

· Strong numeric skill set, able to analyse data, understand trends & measure success of programs in order to optimise results.

Manage your job search in the right direction by applying via the links below. Alternatively, you can reach out on [email protected] for more details. (CEI No: R1223390 | License No: 07C3147)

The Fleet/Badging Operations Manager is responsible for overseeing the efficient and compliant operation of the company’s fleet, including barges and vessels. This role focuses on resource management, cost optimization, and operational excellence while ensuring compliance with industry regulations and environmental standards.

ACCOUNTABILITIES:

Barge Operations Coordination:

• Plan and schedule vessel movements to meet operational requirements, ensuring timely and efficient transportation of products.

• Monitor vessel operations, ensuring smooth execution of schedules and adherence to operational protocols.

Resource & Fleet Management

• Ensure vessels are properly maintained and in compliance with regulatory standards.

• Work with the technical team to coordinate any necessary maintenance or repairs for barges to minimize downtime.

• Track vessel performance and report on fuel consumption, maintenance, and overall efficiency.

Reporting and Documentation:

• Maintain accurate records of all vessel movements, including schedules, cargo details, safety inspections, and maintenance logs.

• Prepare and submit regular reports to senior management, providing updates on vessel performance, operational efficiency, and safety compliance.

• Ensure all regulatory documentation and permits for vessel operations are up-to-date and properly filed.

Cost Control and Budget Management:

• Assist in managing the budget for vessel operations, tracking costs related to transportation, fuel, maintenance, and other related expenses.

• Identify opportunities for cost savings and efficiency improvements in vessel operations.

• Monitor the financial performance of vessel operations, reporting on key performance indicators (KPIs) such as operational costs, scheduling, and resource utilization.

Emergency and Contingency Planning:

• Develop and implement contingency plans for vessel operations in the event of delays, weather disruptions, or other unforeseen circumstances.

• Respond promptly to emergencies, ensuring effective communication and coordination with relevant teams and external stakeholders.

• Investigate incidents or accidents involving vessels, conducting root cause analysis and implementing corrective actions to prevent future occurrences.

Continuous Improvement:

• Monitor industry trends and technological advancements in vessel operations to recommend and implement improvements.

REQUIRED SKILLS AND COMPETENCIES

• Proven experience in vessel chartering and shipping operations.

• Strong leadership skills with the ability to manage, motivate, and develop teams.

• Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders, including contractors, regulatory bodies, and management..

• Strong decision-making skills under pressure, with a proactive approach to risk management.

• Deep understanding of HSE regulations, best practices in offshore operations, and safety management systems.

• Commitment to promoting a safety-first culture within the team and ensuring adherence to safety protocols.

• Strong organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

• Ability to adapt to changing environments and work under challenging conditions, including offshore settings.

PROFESSIONAL QUALIFICATIONS

• Bachelor’s degree in Engineering (Mechanical, Electrical, Marine, or a related field).

• Minimum of 5 years of experience in shipping operations roles within the offshore oil and gas industry.

Overview

Microsoft Cloud Operations & Innovation seeks a new Energy Program Manager / Senior Energy Program Manager focused on the Asia Pacific (APAC) region. The candidate will be responsible for strategizing and executing “end-to-end” plans for Microsoft’s energy requirement for a specific geographical market within the APAC region.

This will include managing Data Center (DC) power interconnection and energy supply contract development with utilities and third party energy suppliers in certain geographical markets – including as part of the DC site selection strategy.

The candidate will be responsible for driving analysis around energy industry trends, market policy and energy regulation the assigned geographical region. They will also manage and drive development internally and externally around certain sustainability programs (eg. Carbon-Free Energy goals).

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Energy Program Management

• Lead and implement datacenter power interconnection projects, power purchase agreement and/or energy supply contract development with utilities and third-party energy suppliers in support of Microsoft’s DC businesses in APAC and associated objectives related to capacity delivery, cost and sustainability.
• Lead analysis of energy industry trends, market policy and regulations - including their direct and indirect impact to Microsoft and other stakeholders.
• Lead and Partner with globally distributed internal stakeholders on site selection and energy project development, (e.g. grid connection, engineering design, carbon-free energy) – including development of internal business cases and portfolio management tools.
• Work collaboratively with external vendors and consultants on regional market research.
• Build relationships + work collaboratively with external suppliers and partners, particularly power utilities, local and regional regulatory agencies, customers, and energy technology providers.
• Business travel required (up to 25%, subject to fluctuation with business tempo).

Qualifications

Required Qualifications

• MBA/post-graduate and/or Bachelor degree(s) in relevant fields, though experience in power/energy industries may substitute for relevant graduate education in this regard.
• 5+ years of experience in the related roles, specific experience within the energy and utility industry in various APAC markets would be highly regarded.
• Broad understanding of the power industry, with specific focus on the mechanics of power markets – including Generation, Transmission & Distribution, Wholesale & Retail Markets.
• Understanding and experience working with regulatory bodies in the energy and utility industry.
• Strong analytical capabilities to support review of utility tariffs, power contracts, and power market fundamentals.
• Commercial negotiation experience.
• Possess an entrepreneurial, self-directed spirit and proven track record of project execution, with exceptional interpersonal and communications (verbal and written) skills.
• Team player capable of adapting to ambiguous environments with cross-group collaboration and problem-solving abilities with Growth mindset.
• Growth mindset with high attention to detail.

Preferred Qualifications

• General understanding of data centers and cloud services.
• Working in mission critical environments, where business continuity is key.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

#IPACareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Evaluate design package and prepare shop drawing of RC structural works and temporary works.
• Liaise structural design works with design-relevant counter parties and construction team.
• Design of temporary works related to structural design.
• Lead the project department in solving design related matters.
• Manage production, quality, design & engineering and schedule issue.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 5 years of civil & structural works experience in Infrastructure/LTA Projects.
• Proficient in STADD, AutoCAD, MicroStation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our Client is seeking Microsoft 365 Support Engineer to join their growing IT team. The ideal candidate will have strong experience in administering and troubleshooting Microsoft 365 services, ensuring the seamless operation of key productivity tools, and delivering exceptional support to users. As a Microsoft 365 Support Engineer, you will work closely with both end-users and IT teams to resolve issues related to Office 365, Teams, SharePoint, OneDrive, and other Microsoft 365 services, while ensuring optimal system performance and user satisfaction.

Key Responsibilities:

• Provide support for Microsoft 365 applications, including Microsoft Teams, SharePoint, OneDrive, Exchange Online, and Exchange On-Prem
• Resolve escalated service requests and incidents from the help desk or end-users related to Microsoft 365 application.
• Assist in the configuration and setup of Microsoft 365 environments, including creating and managing groups, security policies, and conditional access.
• Collaborate with local and regional IT teams and third-party vendors for troubleshooting, patch management, and issue resolution.

An ideal incumbent would possess:

• More than 2 years experience in Microsoft 365 applications
• Strong troubleshooting experience in Exchange on-prem and Exchange Online
• Prior experience in Mimecast or Proofpoint
• Problem-solving and troubleshooting skills
• Excellent interpersonal and communication skills to support regional end-users
• Able to work well in a team environment

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

Job Responsibilities:

• Key involvement in global transfer pricing compliance projects where we prepare transfer pricing local files and master files for clients across multiple jurisdictions. This role involves working on a range of compliance projects across a varied client base in both size of business and industry.
• Developing and maintaining client relationships for global transfer pricing compliance projects.
• Project management in relation to the provision of our services.
• Attending functional interviews with clients to understand activities and value drivers for our clients’ businesses to prepare transfer pricing analyses.
• Determining key industry features across varied industries that influence the pricing of transactions and preparing transfer pricing analyses.
• Prepare/review benchmarking analyses across industries and transaction types (TNMM and CUP).
• Managing the delivery of reports on time and meeting high quality standards.
• Understand and implement KPMG’s transfer pricing technology for preparation of local files.
• Prepare/review transfer pricing local files using KPMG’s transfer pricing technology.
• Coordinating with KPMG’s transfer pricing, international tax, indirect tax and other teams across the business and across multiple jurisdictions on a range of topics relating to transfer pricing compliance.
• As part of the TP CoE team actively contribute to leadership discussions and help to implement continuous improvement to processes within the team.
• Lead or assist with business development and project scoping process as necessary for new global transfer pricing documentation proposals including preparing scope and fee quotes and presenting in client pitches/demos.

Skills required:

• Either a CTA, CA, ACA, ACCA qualification or attained a Bachelors or Masters degree in economics, finance, law, accounting or equivalent qualification.
• At least 3 years of transfer pricing experience, preferably including experience of preparing and reviewing transfer pricing documentation and local files, conducting/participating in functional interviews, preparing/reviewing functional analyses, preparing and reviewing benchmarking, supporting with tax authority enquiries, project.
• Strong project management/co-ordination skills and experience (e.g. on global transfer compliance outsourcing engagements, tax/accounting outsourcing programmes or similar projects);
• Experience in process design and implementation.
• Experience in transition, change management and stakeholder management;
• Sound judgement, including the ability to identify and evaluate risk issues and know when to involve others.

Come join Amazon Prime Video as we lead the shift towards digital video entertainment and shape the future of movies and television. Prime Video is a premium streaming service that offers Amazon Prime members access to thousands of movies and TV shows — all on demand, at any time, on any device.

To help provide customers with the best Prime Video experience, we are looking for an Out of Home Country (OHC) Launch Manager to lead the import and export of titles for the APAC & MENA region. We are looking for candidates with strong project management and problem-solving skills, with the ability to work independently and earn trust with cross-functional teams, along with a strong bias for action to do what is right for the customer. This candidate must have a strong passion for APAC content, ranging from K-drama and Anime to Indian movies and series, along with the curiosity to learn about genres coming from other locations around the world.

As part of the APAC Programming Strategy team, this person will collaborate with our global OHC business team, local programming and marketing peers from around the world, and our Global Ops team, including Launch Quality and Localization owners. This role is responsible for representing APAC titles in regional and global mechanisms, ensuring partners understand the marketing and audience opportunities for each title. Similarly, this person will play a critical role in planning for content to travel into APAC from countries like Spain, UK, and Canada. With a content-forward background, a successful candidate will need to balance an understanding of operational requirements, regional audience needs and nuances, and the ability to optimize processes to help delight our customers.

The role requires experience in project management and standard marketing workstreams/workflow, such as campaign planning and asset coordination. Given the high number of titles and locations involved, the candidate must also have the ability to manage multiple projects and deliverables simultaneously. As this role is new to the APAC region, it also requires a willingness to ideate and develop processes for scale and efficiency. This is an opportunity to work cross-functionally on a dynamic team in a growing industry, with ample scope for self-development and space to innovate.

Key job responsibilities

• Responsible for leading the import and export of titles for the APAC & MENA region.
• Accountable for OHC title slate co-campaign planning, creative development, and execution per Playbook.
• Secure marketing localization services and quality for APAC languages.
• Flag errors or challenges for customer content “consumption” in supporting territories.
• Build relationships with global teams and stakeholders, improving collaboration across regions (EU, LATAM, NA) and dedicated OHC teams.
• Shared regional responsibility with global counterparts: Monthly OHC Marketing Kickoffs, Weekly Marketing Email Updates, Campaign Tracking and Coordination, Cross-functional coordination with Asset Management, Localization, O&O.
• Develop program workflows/SOPs and document accordingly for clear training and transfer of information.
• Participate and provide feedback on centralized OHC mechanisms.

Basic qualifications

• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• Experience using data and metrics to measure impact and determine improvements
• 4+ years of experience in project or program management, with a focus on managing timelines on marketing assets and campaigns.
• Bachelor’s degree in Marketing, Communications, Business or similar

Preferred qualifications

• Experience with marketing strategies in online and mobile channels
• Experience developing and optimizing processes for scale and efficiency
• Relevant experience in the entertainment industry

ESSENTIAL FUNCTIONS

• Handle full sets of accounts including reconciliations, payroll, cash flow, month/year end closing, GST and year-end audit schedules for clients.
• Preparation of financial reports and tax (If required)
• Able to work in teams and support the Managers/Team Heads in meeting targets.
• Attend and facilitate (as appropriate) all status meetings, client meetings and client calls.
• Able to communicate effectively with departments and clients to ensure a timely completion of work.
• Other accounting duties or assignments.
• Other ad-hoc duties or assignments.

ESSENTIAL QUALITIES

• Degree in Accountancy/ACCA/CPA/CA or equivalent
• At least 1-3 years of accounting experience, including experience in the related fields
• Meticulous and good analytical skills
• Able to work under pressure and tight deadlines
• IT Savvy and knowledge of accounting software required
• Can work independently with minimum supervision
• Results driven

Remuneration will be commensurate with qualifications and experience.

We are seeking self-motivated Senior Consultants with an entrepreneurial mindset to be part of our growing business in Singapore. The right candidate is someone who wants to be at the forefront of growing and developing a business while leveraging our vast network of regional relationships.This role will own the end-to-end recruitment process and partner closely with clients to develop talent sourcing and attraction strategies for mid-to-senior hires. We aim to deliver a great experience for both our clients and candidates that lends genuine insight into our culture.

Key Responsibilities:

• Achieving revenue targets and meeting individual and team KPIs in a fast moving, competitive sales environment
• Identifying, developing, and managing client business relationships together with selling our recruitment services and negotiating the rates of business.
• Develop and implement short and long-term recruitment campaigns as well as deliver service, quality, and results
• Selecting candidates for appropriate positions, arranging interviews and fully briefing candidateson the company and role
• Taking responsibility for candidate care and keeping in regular contact with our candidates

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

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THE MISSION?

Mama does not compromise with cleanliness and hygiene!