Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

Job Description

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduce incomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• May be required to work extended hours during peak period and university events.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops solutions.
• Manages and monitors opportunities through sales cycles and tracks them through a forecasting process.
• Understanding their pain points and mitigate the challenges by focusing on the best possible way to move to SAP Business One.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company SAP Business One related products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts.
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities.

Qualifications and Education Requirements

• Diploma/ Degree in computing studies, business, or other related fields.
• Minimum 3 to 5 years of experience in develop business opportunities and sales pipeline for business applications and SAP Business One solutions.
• Good knowledge of competitor products such as Oracle, Netsuite, Microsoft Dynamics.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure.
• Able to work as a team preferred.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, student insurance management, point of contact for orientation booth organisation/corporate website content updates, and contribute towards the overall enhancement of SS service ecosystem.

What You Will Be Doing

Operations (40%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Student Services orientation booth setup (10%)

• Collaborate with internal departments to organize Student Services orientation booth setup, ensuring an informative display and slides featuring essential information to navigate the student portal effectively.

Student Services Website update (10%)

• Point of contact with marketing and communication department to ensure timely updating of information on the Student Services page of the website.

Student Insurance Management (10%)

• Manage Student Insurance Broker contract, ensuring that the vendor is compliant with regulations and meets the university's insurance needs.
• Effectively handle escalated insurance issues/complaints with stakeholders.
• Work with stakeholders to review the insurance coverage and terms as appropriate.

Other administrative tasks (10%)

• Assists with raising purchase requisitions, budgeting, news & notices postings.

Strategic (20%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• Able to work extended hours (up till 9.30pm) during university peak period.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager to join our team!

As a F&B Assistant Manager , we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of the outlet.
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description :

• Oversee corporate related functions but not limited to Finance, Human Resource, Legal and Compliance
• Manage and ensure organization’s internal control and governance measures comply with relevant regulations and requirements
• Administrative support for the office and key management
• Budget management and monitoring, review and streamline financial processes
• Develop, implement and review business continuity plans
• Champions the execution of organization’s strategic plans
• Participates in negotiations to ensure services are procured at the best price for the organization

Requirement:

• Bachelors in Business Administration or related fields
• Preferably 6 to 8 years of relevant work experience with some managerial experience
• Excellent presentation and communication skills
• Possess strong administrative, organizational and interpersonal skills
• Candidate with more experience can be considered for more senior position

OUTREACH AND ENGAGEMENT

• Plan, organise and execute events and programs.
• Provide opportunities for people to interact and work together, creating social networks leading to a more cohesive community.
• Assist all partnering place makers with regulatory needs.
• Work with relevant Stakeholders in Wisma Geylang Serai (WGS) and other Government agencies to create a cohesive and intelligible structure to realise the objectives and goals for the place-making ideas.

PROJECT MANAGEMENT

• To assist in the planning and definition of of various projects for the GSPD
• Assist in activity planning and the sequencing of the sub-projects
• Work on the project timeline for the various sub projects
• To create the belt around arts and cultural activities Through engagements with the partnering government agencies, the place making ideas must animate the precinct, rejuvenate structures and streetscapes and bring the diverse community together.
• To be able to integrate arts, culture, activities and creative events in the development project.
• To organize various programmes and events for the various spaces within the cultural belt.
• To handle and manage the Geylang Serai Precinct Development (internal and external) to operational excellence in programming such activities and events.
• To co-ordinate and take charge of the full spectrum of all events and activities. Be very fastidious and mindful of all optics and have eye for detail on creativity, designs and colour combinations.
• Develop and implement creative place-making strategies and creative ideas on cultural and heritage related programmes and activities.

ADMIN, FINANCE & PROCUREMENT

• To assist the AD on all Admin, Finance and procurement matters relating to GSPD
• To work on various quotations and tenders for all sub projects for the GSPD.
• To assist AD to manage all matters within the scope of GSPD
• Support and facilitate the place making commission through all modes of communications and to ensure that all the short and long term plans are well coordinated.
• Pilot and promote engagement efforts in the precinct development neighbourhood programs.

IPOG staff are also to perform the following duties:

To implement meaningful and innovative national and community programmes             

• Scheduled duties to cover weekday night programmes and weekend programmes
• Scheduled to manage and execute national programmes for WGS that requires multiple meetings, rehearsals and planning. Some of these events are Annual Bazaar, Monthly Cultural Events, Bulan Bahasa, etc.

To foster strong partnerships and networks

• Appointed as secretariat to various committees such as Programme Advisory Committee, Precinct Development Inter-Agency Committee, WGS Social Network Committee, Facilities Management Committee, Integrated Programming Committee, Kurnia Operations Committee and M3
• Scheduled to attend monthly CCC and CCMC meetings in the evenings
• Multiple ad-hoc ‘after office hours’ engagements and meetings with MMOs, VWOs and other non-government organisations whom are volunteers and can only meet after work

To assist in facilities management services of common properties at Wisma Geylang Serai

• Scheduled to perform random surprise checks on facilities, security, cleaning and tenants at odd hours

To assist in the day to day operations of Malay Muslim Organisations (MMO) office

• Manage Kurnia (MMO Hub) as and when required of which operating hours are beyond office hours

Other ad-hoc duties not covered under main responsibilities and duties.

• Performs other duties assigned by the General Manager and Senior Officers of WGS

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

We are looking for a Senior Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

Pay Band: Senior Teacher

Location: Napier Road, Singapore

Department : Regional F2F Academic Teachers

Contract Type: Fixed Term Contract, 2 years

Closing Date: Thursday, 14 March 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

• To maintain and enhance professional development and academic quality in the teaching centre, through the management of in-house teacher development programmes and support.
• To promote and ensure quality teaching and effective learning of English.
• To provide learners with a rewarding and stimulating English language learning experience.
• To support the wider aims of British Council and its cultural relations mission.

Main accountabilities but not limited to the following:

Teacher Support

• Provide effective line management and support for staff including observations as per performance management guidelines, policies and procedures.
• Ensure that all teaching is delivered to standards set out in teachers Role Profiles, the Global Statement of Approach and British Council Global Teaching Standards.
• Proactively monitor the well-being of all line managees and provide an appropriate level of personal support.
• Provide academic support to teachers, parents, students.
• Assist in the recruitment, induction and onboarding of new teachers.
• Provide or set up mentoring programmes for new teachers/teachers teaching new life stages etc where appropriate.

Teaching Excellence

• Contribute to the design and implementation of an annual CPD programme which aligns with Regional Teaching Excellence Action Plan.
• Actively identify appropriate opportunities for staff learning and development.
• Act as a role model for good classroom practice by encouraging teachers to observe you or others teaching, doing demonstration lessons, leading teacher development sessions and conducting observations.
• Share thought leadership. Routinely monitor developments in ELT theory and practice and bring these to the attention of your teaching team through presentations, practical sessions, recommended reading.
• Represent the British Council at local ELT conferences, where appropriate.
• Proactively look for opportunities to highlight examples of best practice within centres and externally.

Product and service delivery and development

• Ensure frameworks to support teaching and learning (Statements of Approach, IP, Teaching Standards Framework, Product guidelines, TEAP) are understood and implemented by academic colleagues in their day to day work.
• Ensure other relevant colleagues (e.g. TOps, CS, TAs) are aware of frameworks to support teaching and learning.
• Ensure teachers communicate relevant policies to learners (e.g. statement of approach, behaviour policy, product information, EDI etc) during the course and support and advise other teams with communications (e.g CS and Marketing).
• Work with the Teaching Operations and Customer Services teams to deal with academic enquiries or complaints ensuring teachers are fully briefed and consulted where appropriate.
• Contribute as appropriate to cluster / regional product team.
• Contribute to the regional monitoring and evaluation of global products and related services to meet students’ needs.
• Organise the piloting of new courses and materials where relevant.
• Introduce new products to teaching staff and provide training and support for teachers.
• Ensure that SCM and Marketing teams receive necessary information about new and existing products.
• Develop products that are suitable for the Singaporean context as required.
• Ensure existing products maintain relevance to the requirements of the Singaporean educational context and reflect customer wants and needs.

Safeguarding, EDI and SEND

• Embed Safeguarding culture in teaching and learning through contributing to country safeguarding risk assessment and plan and implementing assigned actions.
• Act as Deputy / Safeguarding Focal point as appropriate to size of country operation and risk profile.
• Embed EDI through delivery of regional EDI objectives and workplans through local teaching teams (e.g. through Teaching Excellence Action Plan - TEAP).
• Act as or support country SEND champion / Country SENCO and work with Teaching Operations, CS and other colleagues as appropriate to ensure teaching centre inclusion policy is effectively embedded in the centre.

Role specific knowledge and experience:

Essential

• 2 years post-diploma i.e. DELTA/Trinity Diploma TESOL experience.
• Extensive knowledge and experience of management and delivery of teacher training.
• Experience of line managing/ coordinating teaching teams.
• Experience in teaching relevant age groups:Early Years aged 2-5 (800+ hours).
  Primary aged 6 to 10 (800+ hours).
  Lower Secondary aged 11 to 14 (400+ hours).
  Upper Secondary aged 15 to 17 (400+ hours).
  Adults General English 18+ (400+ hours).
  

Desirable

• Knowledge of the Singaporean educational context and requirements of the Ministry of Education for Lower Primary age students.

Education

Essential

• Undergraduate Degree.
• Cambridge CELTA/Trinity Certificate TESOL.
• Cambridge DELTA/Trinity Diploma TESOL.
• Relevant Young Learner / Early Years qualification.

Desirable

• Relevant masters/post graduate qualification.

Requirements:

• Candidates must have the right to live and work in the country in which the role is based. Visa will be arranged for candidates outside Singapore.
• Full Mastery of English across 4 skills, equivalent to CEFR C2 (IELTS Academic Paper Band 8/9 in each of the 4 sections).
• Young Learner Senior Teachers in Singapore have a Wednesday to Sunday working week with Monday and Tuesday as days off. The YL operation in Singapore has a fixed leave policy.
• The post holder is required to flexibly support holiday programmes and open days.

Job Title: Sales Manager – Tobacco (ID8133)
Location: Orchard
Working Hour: 5 days work Monday-Friday 9am – 5 pm
Salary: $4000 - $5000

Job Description:
• Develop and implement regional sales plans to achieve market share and sales targets in the region
• • Assist the General Manager in the management of all resources of the marketing and commercial department in the assigned country/region and be responsible for controlling the actions of the entire department, such as setting goals and objectives, developing strategies, evaluating the performance of the sales team, and aligning sales goals with the company's profitability objectives
• Design, strategize and implement comprehensive sales and trade marketing plans to develop the company's brand in partnership with key internal and external stakeholders
• Alignment of the sales organization's objectives with the company's business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning and budgeting
• Oversee all sales channels, markets and personnel; and ensure that all key sales and sales executives are accountable for assigned results

Requirement:
• Minimum 5-8 years of experience in a commercial function with similar/higher
• Preferably successfully leading a team to develop and plan sales and trade marketing strategies at the regional level
• Must have experience working in the tobacco/e-cigarettes/HNB industry
• Possess excellent communication skills and be comfortable using ROI and metrics-driven modelling
• Proven and successful relationship building skills to leverage partnerships across the organization and externally

Responsibilities

• Handle, schedule and monitor ACMV / HVAC works progress & activity to ensure on time handover of work
• Attend site meetings
• Project Coordination and supervision of ACMV / HVAC site progress
• Liaise closely with clients/sub-contractor

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• At least 10 years of relevant ACMV / HVAC experience in a local construction environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Make automation project research according to customer’s requirements

Prepare project plans, design automation system including drawing and 3D modeling with CAD and Soildwork

Trouble-shooting, repairing & maintenance for ship automation

Supervise team engineer & technician, and provide technical supporting.

Degree in electrical automation or equivalent

Min. 3 years relevant experience in a ship automation engineering

Independent, strong technical competence, can do overtime if necessary

Class 3 driving license and navigation equipment experience preferred

Only Singaporean or Singapore PR

Can start work immediately

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Senior Hair Stylist

Provide hair services to customer such as shampooing and blow dry, styling, colouring, perm, scalp and hair treatment..etc

Perform retail duties attending to customers enquiries

Provide excellent customers service

Greet walk-in customers, enquire about their needs and offer assistance

Conduct stock takes, stock packing and organizing of stocks

Provide house keeping duties in the work area

Key Responsibilities & Accountabilities:

Sales Related Activity – mainly Asia Pacific

· Actively involved in all aspects of the 360 Sales Cycle:

o Prospecting & Lead generation (sourcing & pitching);

o Planning Sales calls, Meetings, Post Call follow ups;

o Presentations & Documentation;

o Owning/Implementing Sales;

o Post Sale Follow-Up, Repeat Sales & Upselling;

o Developing & maintaining strong Client Relationships (via Trading team where appropriate).

· Maintaining current market knowledge (e.g. reading Financial press, attending webinars etc.);

· Maintaining accurate pipeline and forecast;

· Meeting set Sales targets/KPI’s on a weekly/monthly/quarterly/annual basis;

· Keeping accurate records and client interaction notes in the Company database FXDB (in line with Personal Data Protection Act 2012);

Compliance, Risk & Regulatory

· Working effectively and collaboratively with Financial Crime and Regulatory Compliance teams to complete the Client onboarding process in line with Company and regulatory requirements;

· Ensuring adequate knowledge of their client (KYC) to enable the firm to deliver appropriate and suitable products and services;

· Liaise with Risk and Traders re. credit facilities;

· Engaging with the client with integrity, ensuring high service standards and in accordance with company policies;

· Understand and adhere to companies complaints procedure and escalating where necessary;

· Identify and appropriately manage conflicts of interest in accordance with regulatory and company requirements;

· Ensure that the role as first line defence is undertaken with diligence.

PlayFACTO @ Junction 10 is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO @ Junction 10!

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

• Requirements (Student Care Teacher):
• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Certificate/NiTEC/Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s qualifications, experience, dedication, and skill in the classroom
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO sound like a good fit for you? Please apply here or send your resume via WhatsApp to 9832 2996 or to [email protected]

Please include in your resume your educational background, your work history, details of your last work experience and 1 referee that can provide a review of your previous job performance.

Please note that only short-listed candidates will be notified for interview.

Looking to take in a responsible, positive and creative Head Chef. This individual must be capable to innovate and design a full menu.

If you are:

• Reliable and Responsible. You strive to do your best, and work together with the team to achieve results.
• Creative. You think imaginatively in recipe development and food presentation. Attention to detail, accuracy and professionalism are crucial.

Our cafe is a specialty coffeehouse with a coffee machine showroom, dedicated displaying industry coffee machines that we distribute. As the kitchen Head Chef, you will work hand in hand with the junior chef to create an upbeat environment, which provides efficient and delicious service and menu for your customers.

Location: 5 Minutes walk from Beauty World MRT.

Working Hours: 5 Day Work Week, depending on shifts.

Interested applicants are welcomed to apply with your resume to whatsapp +65 8073 5090.

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Others or equivalent.

Required language(s): Preferably English and Mandarin spoken.

At least 6 Year(s) of working experience in the related field is required for this position.

Preferably specialist in Engineering - Electrical or equivalent.

Must have knowledge in Instruments and Electrical System for Process Control Environment

Knowledge and understanding of SCADA, DCS System, PLC, Instrumentation, Field Devices.

Job Scope:

1) Maintenance of Field Instruments for multiple Process Plants

2) Troubleshooting and problem solving for field Instruments

3) Calibration and commissioning of field Instruments

4) Electrical equipment troubleshooting and general maintenance for the process plant

The Senior Research Officer works to the High Commission’s political and economic section. The position will play a key role in monitoring and analysing Singapore’s domestic political and/or economic developments, including issues in the Comprehensive Strategic Partnership. Working under limited supervision, the Senior Policy and Research Officer will undertake significant research projects and be expected to engage with a wide range of sources. The position is also expected to provide timely and accurate analysis of domestic and regional issues. Research may be presented as written analytical pieces, primary source identification and complex oral briefings to senior staff. As well responding to tasking by the Political and Economic Section, the Senior Policy and Research Officer will be expected to proactively identify issues of interest and concern to better inform the section’s understanding of Singapore and reporting to Canberra.

For further details and information on how to apply, please visit our careers website at Career Opportunities (embassy.gov.au)

Position closes midnight 20 March 2024.

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

Job Title: Corporate Secretarial Manager (ID8020)
Location: Bukit Batok
Working Hours: 9 am to 6 pm, Mondays to Fridays
Salary: $5000 to $6000 (Up to 2 months VB/annul) + Profit Sharing

Job Description:
• To provide a full suite of corporate secretarial services to our clients.
• Lead a team of Corporate Secretarial Executives
• Assist in mentoring and supervising Execs for the incorporation of new companies, registration of Singapore Branches and other entities, striking off, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws
• Assist in mentoring and supervising Execs to perform ACRA e-filings
• Responsible for preparing directors/shareholders resolutions, relevant statutory forms and other related documents for ongoing corporate secretarial matters, the opening of bank accounts, change of bank signatories, etc.
• Assist in KYC (Know Your Client) checking and onboarding of new clients from across the world as well as liaison and coordination with third parties (auditors, accountants, etc.) for clients
• Update and maintain statutory registers and other records including the Register of Controllers and Register of Nominee Directors
• Any other corporate and ad-hoc jobs as required

Requirement:
• Diploma/Advanced Diploma/Degree in a relevant field, Business Administration, Business Management or Law
• ICSA qualification or currently pursuing SAICSA course (Beneficial but not compulsory)
• At least 3-5 years relevant experience in corporate secretarial firms
• Working knowledge of relevant provisions of the Singapore Companies Act is a plus
• Strong interpersonal and communication skills; team player
• Self-motivated and proactive; able to work independently and meticulously under tight deadlines.