We are looking for Sales Manager to join our fast growing organization under Sales & Marketing team.

Job Description:

• Develop and implement sales plans and strategies aligned with company goals.
• Research and analyze market trends and competition to identify opportunities for growth.
• Set sales targets, forecast sales volumes and monitor performance.
• Build and maintain relationships with key clients and stakeholders.
• Address client inquiries, complaints and feedback to ensure customer satisfaction.
• Negotiate contracts and close deals with potential customers.
• Work closely with marketing, product development, and service support teams to align sales efforts with overall business strategy.
• Provide input on pricing and product enhancements based on customer feedback.
• Manage expenses and resources, and ensure sales activities contribute to the overall financial health of the company.

Requirements:

• Degree in Sales & Marketing or related field.
• Preferably 5 years of Sales & Marketing experience, with some management experience in defence technology.
• Engineering background is advantageous.
• Organized and meticulous.
• Able to travel overseas

Interested applicant can click on 'Apply' or send updated resume to [email protected]

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Title: Assistant Sales Manager (Catering) (ID7058)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $3500-$4500
*Benefits: AL 12days, Performance Bonus (Jan and July)


Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in Hotel or Catering industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Job Title: Catering Sales Manager (ID7059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $4000-$5000
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

St Luke’s ElderCare (SLEC) is a Christian healthcare provider committed to serving the community, regardless of race, language, and religion. Since our founding in 1999 with four centres, we have grown to 30 centres and one nursing home, impacting over 15,000 elders islandwide. As we celebrate our 25th anniversary this year (2024), we are embarking on a new phase of growth to impact even more lives.

We are seeking passionate professionals to join our Communications & Fundraising team as a Senior/Executive, Communications. In this role, you will plan and execute wide-ranging initiatives to raise awareness and appreciation of SLEC’s work in serving the community. These initiatives will span diverse print, online and engagement platforms. If you’re ready to embrace a challenge that blends purpose with professional and personal growth, we invite you to apply and help shape the future of ageing in Singapore with us!

Job Description:

• Brand Management: Contribute to the development of SLEC’s integrated marketing communications strategy, including managing corporate brand assets and ensuring consistency and synergy across all platforms. Support both external and internal communications efforts to enhance the organisation’s brand reputation both online and offline.
• Content Creation & Management: Collaborate with internal and external stakeholders to manage the design, writing, editing and production of collaterals, including our annual report, newsletters, EDMs, corporate gifts and marketing collaterals on SLEC’s services and programmes. Manage and update the content on our corporate website so information is relevant and up to date.
• Creative Ideation & Execution: Provide innovative ideas and concepts for storytelling and messaging across print and digital channels. Review storyboarding for videography and photography to create compelling narratives.
• Mainstream Media Engagement: Work with mainstream media and faith-based media to publicise SLEC’s services and programmes. This includes helming media releases, pitches, replies, interviews, engaging with journalists at events and building rapport with them.
• Social Media Engagement: Develop and implement online strategies to enhance the organisation’s presence on social media platforms (Facebook, Instagram, LinkedIn, TikTok). This includes curating engaging content, fostering online community interaction, monitoring social media trends, ensuring alignment with overall branding and messaging.
• Communications Counsel: Advise internal stakeholders on communications issues in alignment with the organisation’s mission and messaging. Partner them to develop engagement materials including speeches, impact stories, presentation materials etc.
• Impact Review: Monitor and analyse content performance across print and online channels to optimise engagement with target audiences.
• Administrative support for projects helmed by the Communications & Fundraising department.

Requirements:

• Bachelor's Degree or Postgraduate Diploma in Communications, Business, or a related discipline.
• Minimum two years of experience in a similar role. Fresh graduates with a passion for the social service / healthcare sectors and strong learning ability are encouraged to apply.
• Excellent written and verbal communication skills, capable of developing compelling narrative and messaging; crafting clear, concise and creative content that connects with target audiences.
• Experience with mainstream media and social media engagement. Aptitude in digital and social media, as well as design software such as Adobe Creative Suite (e.g. Adobe Illustrator, Photoshop, Premiere Pro) would be an advantage.
• Proven track record in project management.
• Ability to work independently and proactively in a fast-paced environment, while also being a team player with strong interpersonal and stakeholder engagement skills.
• Basic proficiency in Chinese, for communication with our elders and review of our Chinese collaterals, will be an advantage.

If you are interested to apply for the above-mentioned position, please submit your resume and writing/ design portfolio (if any) to [email protected].

ROLE OVERVIEW

The region covered shall be: Global / Headquarters

• Conducting research in strategic regions and global trends
• Attune the team to market trends, competitive landscape and industry development
• Coordinate and prepare organizational, brand, and market proposals, presentations and credentials statements
• Conducting feasibility studies of individual and portfolio projects
• Planning and assisting the corporate and regional teams with reviews of business development plans, entries and submissions of reports
• Supporting the Head of Department for deal management and pursuit of business development opportunities in APAC

REQUIREMENTS

Essential Job Skills

• Generation, support and execution of business development market studies, research projects, proposals and deals for all brands in hotel/resorts, residential, golf, spa or such other products, globally, including but not limited to hospitality industry market trend reports and analysis
• Feasibility studies
• Sound knowledge in hospitality markets and structuring inter-organizational commercial relationships
• Knowledge of hospitality industry in a wide variety of regions
• Proposals, reports, pitch presentations
• Hotel profit and loss statements

Background:

• 2-5 years of hospitality experience
• Hotel consultant and/or research experience
• Education and training in Business or Hospitality
• Excellent verbal and written communication skills in English
• Ability to work both independently and as a team in time sensitive environment
• Precise and detail oriented
• Excellent interpersonal, organizational and communication skills.
• Exhibit strong work ethic and team work

Responsibilities

• Coordination of Mechanical,Electrical, P&S design and installation.
• Ensure all works are carry out accordingly to drawings, specification, and compliance to authorities’ requirements.
• Site coordination and manage M&E personnel on work progress, drawings, material, samples, method statement submission and approval, to ensure quality and timely completion.
• Manage and Coordinate SWC.
• Preparation of CSD & SEM or CCSM drawings
• Monitoring of construction installation, field coordination and provide necessary problem solving.
• Carry out testing requirement, inspection with consultants.
• Conduct T&C and Handover to Client.
• Proper documentation of all test report, equipment records and As-built drawings.
• Supervision of workers and sub-contractor to ensure safety and compliance of work on site.
• Adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship.
• Other duties as assigned.

Requirements

• Minimum 5 years of engineering experience with Recognized Degree in relevant field.
• Minimum 3 years of supervision experience of M&E work in construction site for projects of similar scale and complexity.

Position:

Finance Manager

Reporting to:

Direcotr / CEO

Job Responsibilities:

• Responsible for full spectrum of financial activities including oversight of management accounts reporting, forecasts and budgeting, cashflow management and statutory compliance
• Manage a team of 4 to ensure day to day activities are executed timely
• Lead budgeting, forecasting and planning process with various stakeholders to ensure financial targets are met
• Drive compliance through audits, internal controls and financial/accounting policies and procedures
• Implement financial management and cost controls to ensure cost efficiencies across all functions
• Forecast and monitor cash flow position to manage working capital requirements of the Group
• Monitor company performance Vs budget to ensure various teams stay on track on their KPIs
• Ensure that monthly and annual financial statements and management reports at entity and group level are prepared and submitted in a timely manner
• Ensure that month end closing procedures like inventory recording, petty cash management, store audits, fixed asset register update are completed timely
• Liaise with external parties like auditors, tax agents, banks, corporate secretaries etc. and ensure accounting, tax, corporate, statutory and regulatory requirement
• Oversee HR functions, ensuring alignment with financial and operational strategies.
• Assist in payroll processing, ensuring accuracy and compliance with relevant regulations.
• Support recruitment and retention strategies, fostering a positive work environment and employee engagement.
• Liaise with landlords, contractors, and suppliers to facilitate smooth operations and support outlet onboarding processes.
• Collaborate closely with the operations team to ensure all financial and operational requirements.

St Luke’s ElderCare (SLEC) is a Christian healthcare provider committed to serving the community, regardless of race, language, and religion. Since our founding in 1999 with four centres, we have grown to 30 centres and one nursing home, impacting over 15,000 elders islandwide. As we celebrate our 25th anniversary this year (2024), we are embarking on a new phase of growth to impact even more lives.

We are seeking passionate professionals to join our Communications & Fundraising team as a Fundraising Manager. In this role, you will strategise and implement innovative fundraising initiatives. If you’re ready to embrace a challenge that blends purpose with professional and personal growth, we invite you to apply and help shape the future of ageing in Singapore with us!

Job Description:

• Strategy Development: Develop and implement a fundraising strategy that aligns with our organisational goals and addresses funding gaps. This includes developing donor engagement plans to maintain existing donor community and expand donor base. It will also involve curating compelling grant applications and corporate partnership proposals.
• Donor Cultivation & Stewardship: Foster strong, long-term relationships with individual and corporate donors. This includes managing donor recognition programmes, preparing impact and project reports, and ensuring compliance with regulations.
• Outreach & Engagement: Plan and execute impactful fundraising initiatives that connect with our target audience. This includes developing individual giving appeals, tailored donor engagement programmes, fundraising events, and giving campaigns.
• Cross-Functional Collaboration: Collaborate with cross-functional teams to identify fundraising opportunities, including coordinating with internal stakeholders on project funding, implementation, and evaluation.
• Data-Driven Approach: Analyse fundraising performance metrics to refine engagement efforts and maximise contributions, including overseeing the donor database management system.

Requirements:

• Bachelor's Degree or Postgraduate Diploma in Communications, Business, or a related discipline.
• Minimum 3 years of experience in fundraising and donor management; familiarity with the social service / healthcare sectors is a plus.
• Strong understanding of fundraising and local philanthropic trends, with knowledge of foundations and grant-making organisations.
• Excellent written and verbal communication skills, capable of developing compelling proposals; crafting clear, concise and creative content that connects with diverse stakeholder groups.
• Ability to work independently and proactively in a fast-paced environment, while also being a team player with strong interpersonal and stakeholder engagement skills.
• Experience with digital marketing, social media, and data analytics is advantageous.

Design Manager reports to Design Lead and collaborates with Studio Manager. You will be responsible for implementing an appropriate framework and best practices and manage the design delivery process and essay a bridging role between the design and the delivery for Hospitality interior design projects.

Key responsibilities

• Understands and adheres to the Project Plan including project design and Financial goals.
• Drive the project design forward with the Design Lead from kick-off to completion.
• Support the Design Lead as required during Concept and Schematic phases and in preparation of presentations
• Fully involved in the project design development - work closely with the design teams from Design Development stage all the way to practical completion, ensure design information is of the right quality; oversee the drafting of detailed workings, drawings and specifications; prepare tender applications and make related presentations; Study construction documents and analyze and approve changes to construction design documents.
• Manage the quality of deliverables and ensure that Design documentation keeps pace with project timescales and projects come within budget and deadlines; keep consult with executives and make recommendations for resource allocation.
• Coordinate and foster teamwork between all project stakeholders – the design internally the Consultants externally

Support team through full project lifecycle from planning to construction.

Qualifications

• Hospitality Design related background in both Education and working experience
• Experience in Project design development
• Proficiency in Design program such AutoCad, Photoshop, SketchUp
• Good at presentation skill and client management

Requirement: CV with Updated portfolio

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

We are seeking talented and enthusiastic sales professionals who are up for challenge and take exceptional performance to heart to drive and contribute to revenue growth for our business.

In this position, your responsibilities shall include:

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Work closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Insurance Brokers/Agencies.
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

Job Responsibilities

• Organise & coordinate training programmes according to the organisation/department’s needs and staff development plans.
• Offer course guidance and counsel to staff members to effectively bridge skill gaps aligned to their Individual Development Plan (IDP).
• Provide logistical and administrative support (prepare training materials, venue set up/tea break arrangement, course confirmation/communication to the participants, their managers and trainers, etc.), administer training bond as required, course evaluation and reporting, maintain up-to-date training records and cost management.
• Manage training and grant administration on Training Partners Gateway (TPGateway) for WSQ course offerings.
• Provide secretariat support for the CommCare engagement series in coordinating logistics, managing registrations and liaising with speakers and sponsors.
• Process invoice and payment with Finance, training providers and vendors.
• Generate & sense make learning and post-learning reports through evaluation survey findings with improvement recommendations.
• Collate and track data/ information/ statistics for regular reporting on learning and training effectiveness.
• Implement and administer the Learning Management Systems (LMS) by managing and maintaining all areas, content, and user configuration within the LMS.
• Collaborate with necessary departments to maintain function, relevancy and accuracy of systems and integration.
• Deliver stand-up training in corporate orientation.
• Review courseware to keep materials updated in consultation with the domain experts/curriculum developers/trainers.
• Update and monitor training budgets and funding sources and submit funding claims.
• Streamline & improve work processes and productivity with automation.
• Undertake any other ad-hoc duties as assigned, contributing flexibly and adaptively to the broader goals of the department.

Job Requirements

• Minimum Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Management/Administration; Human Resource Management or equivalent.
• At least 3-5 years of relevant experience in a similar role, preferably in a healthcare/ community care setting.
• Prior experience in managing Grants on Training Partners Gateway (TPGateway) is highly advantageous.
• Good understanding of learning and development principles and methodologies.
• Proficient in using learning management systems and other relevant software tools such as Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to work independently and as part of a team, managing priorities and meeting deadlines.
• Excellent organizational and multitasking abilities with exceptional attention to detail.
• Strong interpersonal and communication skills that enable you to work with people at all levels.
• Good written and spoken communication skills that allow you to inform and advise others clearly.

About St Luke's ElderCare LifeLab™

In alignment with Healthier SG’s initiative to leverage community support for better health, SLEC has developed its first LifeLab™ sited within SIM, a dynamic learning space dedicated to helping community partners, caregivers, students and volunteers appreciate and understand the impacts of ageing through education and experiential learning.

The LifeLab™ Program Manager will lead the development, execution and continuous improvement of the LifeLab™ initiatives. This role is crucial for enhancing partnerships and engagement at LifeLab™, driving stakeholder collaboration for innovation projects, and increasing visitorship.

Responsibilities:

Program Development and Management:

• Curate, implement and oversee experiential learning programs aligned to our areas of excellence and organisational priorities.
• Develop and manage collaborative projects and partnerships aimed at creating innovative solutions for the challenges of ageing.
• Support and contribute to new innovations and equipment evaluation for feature at LifeLab™.

Stakeholder Engagement:

• Engage with a diverse group of stakeholders to enhance their understanding and appreciation of the impacts of ageing.
• Work closely with the stakeholders (i.e. schools, government agencies, volunteers and caregivers etc.) to equip them with the necessary knowledge and skills for effective support and care for the elders.
• Foster and maintain networks and Communities of Practice (CoPs) to facilitate knowledge exchange and collaboration among thought leaders, Institutes of Higher Learning (IHLs) and like-minded partners.

Impact Measurement and Reporting:

• Monitor and evaluate the impact of LifeLab™ programs and initiatives.
• Prepare and present regular reports on program outcomes, stakeholder engagement and community impact.

Requirements

• Bachelor's degree in a relevant field such as Gerontology, Social Work, Health Sciences, Education, or related disciplines.
• Minimum of 5 years of experience in program management, preferably in the health, ageing, or community development sectors.
• Proven track record of developing and managing educational or experiential learning programs.
• Experience in stakeholder engagement, including working with schools, government agencies, volunteers, and caregivers.
• Demonstrated ability to develop and manage partnerships and collaborative projects.
• Strong understanding of the ageing process and the challenges faced by the elderly.
• Ability to foster and maintain professional networks and Communities of Practice (CoPs).
• Proficiency in impact measurement and evaluation methodologies.
• Strong report writing and presentation skills.
• Innovative thinking and ability to contribute to new innovations and equipment evaluation.

We are a locally runned neighbourhood joint serving up casual Italian fare.

Salary- Gross from $3500 to $3700

The ideal candidate should be passionate about food, must display strong leadership skills, and have the ability to be creative and willing to try something new. The senior chef also helps to finish dishes before they are sent out of the kitchen. S(he) may also have non-production responsibilities such as forecasting daily purchases, inspecting and maintaining the kitchen equipment as well as working with the head chef to ensure department success.

Job Description:

• Assist the sous chef in ensuring smooth day-to-day operation in the kitchen.
• Assist in the management of Kitchen Operations including menu planning and costing, organizing special events, developing new dishes and seasonal menus, maintaining food quality standards and comprehensive product knowledge.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• Manpower requirement planning for assigned section and provide recommendations to the head chef.
• Ensure sufficient stocks are in storage & food placed in appropriate containers for operations.
• Ensure all kitchen equipment and tools are used safely, correctly and kept in good working condition at all times.
• Act on any guest feedback and provide any service recovery where required.
• Assist in training junior kitchen staff
• Maintain a hygienic kitchen and personal hygiene
• Perform any other duties assign by the Management.

Job Requirements:

• Possess at least 2 Year(s) of relevant working experience in a chef role
• Possess at last a NITEC / Diploma in Food Preparation / Culinary Skills
• Able to adapt in a fast-paced environment
• Good team player
• Willing to work split shift hours, weekends and Public Holidays
• Has good communication and interpersonal skills

Candidate who are interested may also e-mail/message their resume to [email protected] OR Whatsapp Timothy: 92345310

We apologise that we are only looking for Singaporeans or PRs at this moment and only shortlisted candidates will be notified.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

A Restaurant Assistant Manager oversees daily operations, manages staff, ensures compliance with standards, handles customer issues, and supports marketing activities for a positive dining experience.

Assistant Managers are in charge of the daily business operations. They verify employee schedules and ensure new hires understand their roles and duties. Assistant Managers handle phone calls regarding complaints and questions about orders or further escalations regarding services or products.

Responsibilities and Duties:

• Plan and coordinate the daily operations of the Hospital’s Outpatient Services to ensure efficiency and effective use of resources
• Collaborate with healthcare professionals to optimize workflows, enhance patient care processes and service quality
• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care
• Utilise IT systems to analyze data, prepare presentation and reports
• Coordinate internal and external stakeholders to implement new programmes/services
• Monitor project Key Performance Indicators (KPIs) and ensure timely completion
• Lead the team of Outpatient Service Associates (OPSAs) to attain service and operational excellence
• Work with internal and external stakeholders in the area of feedback management
• Perform any other responsibilities assigned.

Job Requirements:

• Bachelor’s Degree in business administration, healthcare administration or related field
• At least 3 years of experience in managing outpatient service operations
• Proficient in MS office applications (Excel, PowerPoint, Word) and data management
• Knowledge of clinical systems (SAP, EPIC and Clinic Assist) will be an advantage
• Possess good knowledge of healthcare financing schemes (e.g., Healthier SG, CHAS, Medisave and /or ILTC subsidies)
• Pleasant disposition, strong interpersonal and communication (verbal & written) skills
• Strong planning, organization and coordination skills. Have experience in data analysis
• A team player who is meticulous, result focused and manages pressure well

Job Descriptions

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up operational matters.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.
• Procurement: Oversee procurement and ensure on-time delivery of high-quality materials from suppliers and subcontractors.
• Planning: Lead capacity and production planning to meet customer demands.
• Deliver Exceptional Service: Provide timely project planning support and responsive customer service.
• Ensure On-Time Delivery: Lead daily production meetings, resolving issues promptly to meet deadlines.
• Requirements
• Min Degree in Engineering/Supply Chain, Business or related
• Min 8 years of project operations experience in Oil & Gas industry
• The ability to manage a sizeable team and work with stakeholders across levels and functions

- Prepare and maintain financial records, statements, and reports according to accounting standards and regulations.

- Analyze and reconcile accounts, identify and resolve discrepancies, and ensure accuracy and completeness of financial data.

- Manage cash flow, budgeting, forecasting, and tax compliance for the company.

- Perform audits, internal controls, and risk assessments to ensure compliance with internal and external policies and laws.

- Provide financial advice and guidance to management and stakeholders on financial performance, profitability, and strategic planning.

- Collaborate with other departments and external parties such as auditors, banks, vendors, and customers on financial matters

- Handle CPF for employees

- Liaising with External auditors

Duties & responsibilities:

·Able to handle full set of accounts

. Prepare GST quarterly reports

· Accounts receivable and credit control

·Processing payments

.Daily routine accounting duties

·Handle the filing and housekeeping of records and reports

· Other ad-hoc duties as assigned

Skills and Qualifications:

· Minimum Diploma Holder or relevant accounting qualification

· Experience in handling multiple accounts

· Those with experience in professional firms preferred

· Proficient in Accounting system

· Independent

· Able to multi-task, result-oriented and meet deadlines

· 1 year contract with benefits (convertible to perm)

Salary commensurate with experience

Only Singaporeans and PR need apply.

*Only shortlisted candidates will be notified.

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

The Director, Architecture is responsible for leading design, architecture, and construction for new build, adaptive re-use, conversion, and major CAPEX projects within the region. Decision-making, problem-solving, and project design development/management necessary to keep each project on schedule, in budget and to resolve differences between stakeholders are the main functions of this position.

Job Description:

1) Project Coordination:

· Key FS contact for Owner and Consultant team. Responsible for coordinating multidisciplinary Design Services team as well as internal stakeholders tasked with providing FS input for new build and renovation projects within the APAC region, or as assigned otherwise.

· Review of development opportunities for potential new projects, including conversions and adaptive reuse with creation of Project Improvement Plans (PIPs), design improvement recommendations, etc.

· Coordinate design review from concept through construction document phases to ensure compliance with Four Seasons Design Standards.

· Prepare project area programs (Area Summary) and recommend Consultant lists.

· Participate in site review to assess construction progress.

· Review shop drawings and material samples and all project relevant key documentation.

· Manage project updates and contribute to internal reports.

· Support and coordinate with the Portfolio Management team on all CAPEX and new-build related matters.

· Develop and strengthen strong client relationships to manage all company assets and capabilities from signing of deals to onset of specific property operational staff.

· Maintain all project communication and records; motivating team to drive key milestone achievements.

· Manage upwards to keep the VP, Design Services closely inform of all developments within the region.

2) Department Strategic Development

· Participate and contribute to development and maintenance of various brand standard documents while providing sound advice to project teams and Owners.

· Implement and maintain Four Seasons’ cutting-edge design and construction strategy in line with the company’s vision and values using all relevant resources and respecting sustainable design criteria to achieve the company’s short-, mid- and long-term objectives.

· Other job-related duties as required.

3) Initiatives and Special Projects

· Work directly with VP, Design Services on special projects as required.

· Lead internal Design Services initiatives (i.e., ESG, DIB, etc.) as required.

Education:

· Bachelor’s Degree in Architecture.

· Master’s Degree in Architecture preferred.

· Licensed/Registered Professional status (i.e., Licensed Architect, P. Eng., etc.).

· LEED accreditation preferred.

Work Experience:

· Minimum 10 years of experience managing the project development, design, and construction of luxury hotels and resorts, residential, mixed-use hospitality, and entertainment projects in domestic and international markets.

· Minimum 3 years of Hotel operator experience.

· Experience with managing multidisciplinary teams, and mentoring colleagues.

Travel:

· Travel as required based on project status, expected 40% of the time.

Key Behaviourial Competencies:

· High degree of interpersonal skills to deal effectively with all business contacts.

· Culturally sensitive and adaptable to other countries’ cultures.

· Productive self-starter, with excellent critical thinking ability and capable of working with limited supervision.

· Ability to work effectively under pressure and manage several projects/deadlines.

· Great team player, but able to work independently with some degree of ambiguity.

· Possess problem-solving and technical skills including a strong grasp of design and construction principles.

· Excellent communication skills to convey concepts in a clear and understandable fashion. Ability to effectively communicate concepts in English language and local languages (i.e., Mandarin, Cantonese, etc.,) to stakeholders in Asia Pacific, in both oral and written forms.

· Discipline adherence to schedules and consistent performance on deliverables.

· Good documentation and customer service skills.

· Maintain a professional, neat, and well-groomed appearance.

Technical Skills and Knowledge:

· Strong knowledge of construction and design processes within the luxury segment of hospitality.

· Solid understanding of hotel planning principles. Fluent with architectural, engineering, and design industry terminology and practices.

· Ability to coordinate and cross-reference design drawings from multiple disciplines.

· Possess various computer skills including CAD/other drafting software, creative software, Microsoft Office skills, Bluebeam, and Adobe Acrobat.

Duties and Responsibilities

 Undertake menu planning

 Oversee and participate in the preparation and cooking and serving of main meals, snacks,

cakes, etc. in accordance with specified menus.

 Determine quantities to be cooked and size of portions to be served, taking into account

diets to meet medical, ethnic and personal needs.

 Check quantity and quality of stock received and notify suppliers of deficiencies.

 Oversee washing and cleaning of floors, crockery, utensils, work surfaces and other

kitchens equipment to ensure that the necessary hygiene and health and safety standards are

maintained in the kitchen and dining room as appropriate.

 Ensure that the appropriate clothing, including head wear, is worn at all times in accordance

with the health guidelines.

 Co-operate fully with the statutory inspections and implement recommendation as

appropriate.

 Supervise other the Kitchen Staff Team on shift and undertake performance appraisal

 To undertake such other duties as may be assigned from time to time.