Main Duties and Responsibilities

We are seeking a dynamic and experienced Learning & Development Manager to join our pre-opening team for the Mandai Rainforest Resort by Banyan Tree.

This will be an excellent opportunity for HR professionals to shape the culture and set the standards for Human Capital practices for the new Resort. The incumbent will deepen and advance their HR career by being involved in the formulation and setting up of the HR department and HR policies for the new Resort.

Key Responsibilities

• Responsible for cultivating and embedding Banyan Tree’s culture and ethos in the organization.
• Ensure that our vision, mission, core values (IDEALS), Banyan Tree Roots and brand positioning are key aspects of the Resort’s Employee Value Proposition.
• Promote and inculcate a culture of continuous learning
• Conduct regular training needs analysis, and formulate an annual training plan for the Resort.
• Design and curate various training programs to meet both the Resort’s and individual’s learning and development needs.
• Conduct training and orientation programs, core training programs and other related development programs to strengthen the bench-strength of the organization.
• Measure the effectiveness of the training programs. Monitor and advise on the effectiveness, produce data and report on performance, measuring them against specified indicators. Propose strategic and tactical interventions where needed.
• Support Banyan Tree’s Talent Management Programs. This includes recommending outsourcing of training courses and, if and when required, provide suggestions for inviting external resource speakers as part of training programs. The incumbent will also ensure that high potential associates undergo appropriate development programs and activities.

Job Requirements

• Degree or Diploma in Human Resources, Business Administration or a related field. Advanced Certificate in Training & Assessment (ACTA) will be advantageous.
• Proven track record of 7 to 10 years’ experience in a similar capacity, preferably in the hospitality industry. The candidate should have a proven track record of formulating and developing L&D strategies and programs.
• Experience in curating training courses, conducting and delivering training programs will be required. This should be complemented with a strong understanding of instructional design frameworks and applications.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently, and able to exercise self-motivation to complete projects.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Job Description

• Lead Project planning and project management.

Oversee project execution, monitor site progress

and ensure on-time completion of projects

• Ensure compliance with safety regulations and latest

WSH Act provisions at all times

• Ensure cost control and project completion within

budget, utilization of resources and schedule

• Liaise with client's representatives with regards to all

site matters, attend site meeting if required.

• Delegate tasks and responsibilities to appropriate

personnel.

• Recognize and solve potential problems and

evaluate project/program effectiveness.

• To lead and mentor the team by setting in place

guidelines and procedures, providing advice and

supervision

• Identify and resolve operational problems and

minimize delays

• Ensure that organization and government standards

on safety are met and ensure customer safety and

quality specifications are consistently met

• Coordinate with the clients, sub-contractors and

consultants on all project matters

• Familiar with Authority submissions and regulatory

requirements

• Ensure site team of engineers, supervisors, foremen

and workers comply with client and regulatory

requirements

• To assist management in monitoring the

effectiveness of the risk control measures

• To recommend appropriate risk control measures to

reduce or eliminate the risk identified assessment

• Together with QS department to award sub

contractor

• Assist in ac-hoc tender for technical proposal

submission

• All other ad hoc duties assigned

Job Requirement

• Diploma/ Degree in Civil Engineering / Architecture

or equivalent

• Good communication and organizational skills

• Able to work independently with minimum

supervision as well as in a team environment

• Able to work under pressure with high initiative and

meeting timelines

• At least 1-3 years of relevant experience in

Construction Industry

• Able Understand & doing AutoCAD Drawing

Others:

• 5.5 Working days per week

• 9am – 6pm

Job Description
The Sales Account Manager is responsible for identifying, engaging, and closing new sales opportunities to drive revenue growth for the organization. This role involves prospecting for new clients, managing the sales pipeline, and nurturing client relationships to secure long-term business. The candidate must have a strong understanding of the company’s products and services, as well as industry trends, to effectively position solutions to meet client needs.

He/She needs to adhere to ISO27001 policy and procedure.

Educational Qualification:

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.

Minimum Working Experience:

• At least 3-5 years of experience in sales, account management, or business development in the IT industry.

Skills and Competencies:

1. Sales Expertise:
   • Proven track record of meeting or exceeding sales targets.
   • Experience in prospecting, cold calling, and closing new business deals.
   • Strong negotiation, presentation, and communication skills.
2. Technical Knowledge:
   • Solid understanding of IT solutions, including Cyber Security, Cloud Services, Managed Services, and IT Support Services.
   • Ability to understand and articulate technical concepts and solutions to clients.
   • Awareness of industry trends and emerging technologies.
3. Relationship Management:
   • Skilled in building and maintaining strong client relationships to ensure long-term business growth.
   • Experience in managing the sales pipeline and CRM tools.
4. Compliance and Policy Adherence:
   • Knowledge of and commitment to adhering to ISO27001 policies and procedures.

Personal Attributes:

• Results-driven with a focus on achieving sales goals.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to think strategically.

Additional Qualifications (Preferred):

• Experience in working with enterprise-level clients.
• Certification in sales or IT-related disciplines is an advantage.
• Familiarity with ISO27001 standards and processes.

As our Product Manager (Airlines), you will play a key role in shaping the future of airline partnerships and offerings within our ecosystem.

Key Responsibilities:

• Develop and maintain strategic partnerships with airlines across the globe.
• Lead the ideation, development, and implementation of innovative airline ticketing products and services.
• Analyze market trends, customer needs, and competitive landscapes to inform stakeholders on product strategy.
• Collaborate with cross-functional international teams to optimize our booking platforms and customer experiences.
• Manage performance metrics, including revenue, customer satisfaction, and product success rates.

Requirements:

• Extensive experience working with international airlines and a strong network within the airline industry.
• Proven track record in airline partnerships.
• Exceptional negotiation and relationship-building skills.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Strong leadership and project management skills.
• Passion for travel and innovation!

Looking for F&B Manager of at least 3 years and above, deploy to F&B outlets. Daily job scope includes overseeing daily operations, procurement of goods and inventory control management. Willing to learn and pick up basic cashiering skills. Possess good service attitude to handle customers orders, be able to PR with local and foreign customers to hone customers relationship and handle their requests. Possess good leadership skills to lead a team of 10 or more staffs. May be required to do overtime from time to time, when required to.

1. Can settle all government official documents and manpower issues, which includes basic wages calculations, apply foreign workers permit, settle local staffing problems.

2. Know or willing to learn the basic of making hot beverages.

3. Has to design and put up simple advertisements for empty food stalls.

4. Has to do sales report and set sales targets for staffs on a monthly basis.

5. Teach new staffs the correct language and educate new staffs on company's SOP.

6. Ensure public lavatories are kept and maintained in order, may be required to go hands on if shortage on manpower.

7. Able to handle customers' complaints or feedback and ensure corrections are put into actions.

8. Able to handle conflicts or disputes among staffs.

9. Procurement of goods by maintaing good communication and relationship with suppliers and keep check of inventories level on a daily basis.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Main Responsibilities:

• Lead, motivate, and develop a team of Store Designers according to H&M Group values, business goals, and leadership expectations
• Support team members in reaching their full potential by actively working on development plans
• Ensure high-quality project deliveries and craftsmanship within the region, consistently meeting required timelines.
• Oversee project outcomes, providing feedback and suggesting enhancements through active coaching
• Set clear expectations for team members, effectively delegating tasks and distributing workload
• Foster strong collaboration between Central Functions, Brand, and Regions.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.

Key Responsibilities:

•Analyze and follow up store’s KPIs

•Deliver great customer experience

•Maximize conversion & customer service

•Ensure store meets H&M standards

•The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Business Development Manager Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills:

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

Job Overview:
The Sales Assistant Manager is responsible for supporting the Sales Manager in overseeing the sales team's daily operations, driving revenue growth, managing customer relationships, and ensuring effective execution of sales strategies. The Assistant Manager will help in leading the team, providing guidance, and ensuring targets and goals are met. This role also involves analyzing sales performance, maintaining customer satisfaction, and assisting in the development and implementation of promotional activities.

Key Responsibilities:

• Sales Team Support & Supervision:Assist the Sales Manager in leading and motivating the sales team to meet or exceed sales targets.
  Provide guidance, training, and mentorship to sales representatives, ensuring they follow best practices.
  Monitor team performance, track sales activities, and offer constructive feedback.
  Assist in the recruitment and onboarding of new sales staff.
  
• Sales Strategy Implementation:Help execute sales strategies designed to increase revenue and market share.
  Collaborate with the Sales Manager to develop and implement sales plans, objectives, and targets.
  Analyze sales data and trends to identify opportunities for improvement.
  
• Customer Relationship Management:Build and maintain strong relationships with key customers and prospects.
  Provide support to resolve customer complaints or issues promptly and professionally.
  Ensure customer satisfaction and address any concerns to maintain long-term relationships.
  
• Reporting & Performance Tracking:Assist in preparing regular sales reports, tracking performance against targets, and presenting data to management.
  Monitor and analyze sales metrics, providing insights to improve sales strategies.
  Help ensure accurate sales forecasting and tracking of customer interactions.
  
• Inventory and Order Management:Assist with inventory management and ensure stock levels meet customer demands.
  Coordinate with other departments (e.g., logistics, marketing) to ensure smooth order processing and product delivery.
  
• Market Research & Competitor Analysis:Assist in gathering and analyzing competitor data to identify trends and sales opportunities.
  Contribute to market research activities and help identify new business opportunities.
  
• Administrative Duties:Handle administrative tasks related to sales operations such as record-keeping, processing sales orders, and managing sales documents.
  Ensure all customer interactions and transactions are logged accurately in the sales database.
  

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• 2-4 years of experience in sales or sales management, preferably in a leadership or assistant managerial role.
• Proven ability to meet or exceed sales targets.
• Strong leadership, communication, and interpersonal skills.
• Proficient in MS Office Suite and CRM software.
• Ability to analyze sales data and market trends.
• Strong organizational and multitasking skills.
• Customer-focused with excellent problem-solving skills.

Key Competencies:

• Leadership & Team Management
• Sales Strategy Development
• Customer Relationship Management
• Sales Reporting & Data Analysis
• Market Research
• Problem-Solving
• Communication Skills

Working Conditions:

• Full-time position with occasional travel required.
• May involve evening and weekend shifts depending on business needs.

Compensation:

• Competitive salary and performance-based bonuses.
• Benefits package (health, dental, etc.).

This job description provides an overview of the typical responsibilities and expectations for a Sales Assistant Manager. Specific duties may vary depending on the company's industry and needs.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts.
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs.
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element.
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with colleagues within the local business.
• Provide positive leadership and representation of Element to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered.
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion as required.
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles within sister-businesses and utilise technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities.
• Ensure compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance.

Job Requirements:

• 10 years of commercial client facing experience with Technical and / or Sales responsibilities.
• Degree qualification in a directly related industry is preferred but not essential.
• Experience dealing with / working for Teir 1 construction contractors and or consultants preferred
• Knowledge of Geotechnical Engineering or Site investigation would be an advantage
• Experience in interpreting testing procedures and requirements.
• Must have valid Driver’s License, with an acceptable driving record under Element’s policy.
• Proficiency in Microsoft Applications
• Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company.
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
• Ability to travel and work flexibly for extended periods of time; some overnight travel may be required.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts.
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs.
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element.
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with colleagues within the local business.
• Provide positive leadership and representation of Element to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered.
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion as required.
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles within sister-businesses and utilise technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities.
• Ensure compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance.

Job Requirements:

• 10 years of commercial client facing experience with Technical and / or Sales responsibilities.
• Degree qualification in a directly related industry is preferred but not essential.
• Experience dealing with / working for Teir 1 construction contractors and or consultants preferred
• Knowledge of Geotechnical Engineering or Site investigation would be an advantage
• Experience in interpreting testing procedures and requirements.
• Must have valid Driver’s License, with an acceptable driving record under Element’s policy.
• Proficiency in Microsoft Applications
• Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company.
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
• Ability to travel and work flexibly for extended periods of time; some overnight travel may be required.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Element has an opportunity for a IT Project Manager to join our growing team. This is a great opportunity to develop your professional career within a Global TIC business.

This role is based in Singapore.

Job Duties:

• Play an instrumental role in plan definition, budgeting, implementation and tracking IT projects with emphasis in getting things done, collaborate with senior program managers to support the planning and execution of LIMS and other IT projects and assist in maintaining the Project Management Office (PMO) for LIMS Singapore-IT program
• Lead key IT-teams in deriving process/system solutions and manage overall timelines, help develop detailed project plans, including timelines, resource allocation, and budget management and monitor project progress and update project status reports regularly
• Conduct periodic team meetings with IT & Operation team, coordinate project team meetings and ensure effective communication among team members and contribute to identifying potential risks, issues and participate in implementing mitigation strategies
• Gather team members to help execute and contribute to active projects within a program, prepare project-related documentation, presentations, and reports and local represent for regional implementation team and work with Business & Operational team in scoping and implementation planning
• Prepare project details for scoping exercise and implementation, work closely with cross-functional teams to facilitate and complete project-related tasks and activities and support post-project evaluations with the Senior Program Manager and associated directors and contribute to implementing lessons learned
• Help Innovate processes by discovering and sharing new best practices across the Team

Job Requirements:

• Possess a bachelor’s degree in IT/ Computing / Computer engineering, with minimum of 5 years of experience in Software / Info System or related field
• Experience in with executing projects in a variety of disciplines and/or environments (Experience is Lab Information Management System (LIMS) will be added advantage)
• Basic Understanding of project management principles and methodologies, excellent organizational and time management skills
• Highly detail oriented and motivated self-starter and strong verbal and written communication abilities and ability to adapt ‘hands on’ approach and work collaboratively in an international, cross-divisional team environment
• Quick learner with a proactive and positive attitude and adaptability and willingness to take on new challenges

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Element has an opportunity for an experienced Technical Governance Manager.

You will provide technical leadership & governance of the key technical areas of responsibility; Develop the strategic understanding, approach, and execution plan for product groups and relevant technical services.

In this role, you will play a critical role in developing and implementing the technical governance framework to ensure that all activities related to testing, and certification are carried out in a consistent, efficient, and reliable manner.

Job Duties:

• Contribute to the delivery of Element’s vision and strategy and objectives
• Develop and implement technical governance policies, procedures, and guidelines in alignment with industry standards and regulatory requirements
• Lead and facilitate training programs to increase awareness and understanding of technical governance requirements among employees
• Ensure the knowledge of the industry and the development of new standards and services we deliver to our customers is shared and understood by the team
• Lead the representation of the Company on the segment's relevant technical committees and trade associations in support of the technical strategy for the segment.
• Lead the technical understanding of where we may need to invest (capital and colleagues) in order to execute identified opportunities and priorities.
• Identify from a technical leadership perspective what commercial activities including business development/marketing and training initiatives are needed
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies to ensure continuous improvement in technical governance practices
• Provide guidance and support to the team on technical governance-related matters, including quality management systems, accreditation, certification, and inspection processes.
• Lead technical product sector review meetings that will involve team members across divisions, in order to share technical competence, and knowledge and contribute to the development of the segment strategy
• Monitor and evaluate the effectiveness of technical governance processes and recommend improvements to enhance operational efficiency and effectiveness
• Collaborate with cross-functional teams, including quality assurance, operations, and compliance, to ensure consistent adherence to technical governance standards.
• Comply with all company policies, procedures and processes

Job Requirements:

• In-depth knowledge of industry standards, regulatory requirements, and best practices in testing, inspection, and certification (TIC) industry
• Strong understanding of quality management systems, accreditation processes, and inspection and certification procedures.
• Knowledge of applicable legal and regulatory frameworks in the TIC industry
• Chartered Engineer in Civil Engineering or Geotechnical Engineering
• Degree/Masters or Equivalent in Civil Engineering or Materials science
• 5+ years in civil engineering within consultancy/engineering practice
• Travel between SEA and Middle East
• Excellent analytical, problem-solving, and decision-making skills to address technical governance challenges effectively
• Proficient in using relevant technology tools and software for technical governance and quality assurance.
• Active affiliation with appropriate networks and organisations and ongoing continuous professional development (CPD)
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams, clients, and external stakeholders
• Leadership abilities to guide and motivate teams towards achieving technical governance objectives.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

At Ichor, Procurement and Material delivery is at the heart of what we do. Our Global Supply Chain team is investing in people, processes and technology and seeking to hire a highly motivated Material Project Manager. The role will actively participate in understanding customers’ requirements and passionately drive internal procurement processes and customers’ global supply chain to exceed internal and external customer expectations. The role will drive strategic initiatives to improve the overall efficiency and profitability of Ichor Systems.

Job Duties & Key Responsibilities

• For assigned products and programs execute supply chain programs that support delivery, reduce supply risk, reduce costs, and optimize cash flow
• Attend production meetings and represent shortages to internal and external stakeholders.
• Troubleshoots and diagnoses and resolves root causes and corrective actions for misalignments such as planning errors, unplanned demand, ECO implementation, item attribute and external supply-related constraints.
• Maintain DDMRP (Demand Driven MRP) programs such as Kanban and safety stock replenishment contracts inclusive of analyzing and updating quantities, maintaining proper ERP system set-up, keeping applicable contractual liabilities and amendments current, mitigating Ichor’s liability, resolving delivery discrepancies, providing forecasts to suppliers, and ensuring suppliers are performing to contractual service levels.
• Understands and can demonstrate, diagram, and measure all value-add activities in a product value chain.

Job Requirements

• Bachelor's degree in Business or Engineering preferred
• With at least 5 years of relevant experience in the manufacturing industry, preferably in more than one operational discipline.
• Experience working in ERP & PLM systems; Oracle, SAP and Agile preferred
• Advanced Excel knowledge
• Strong interpersonal, written and verbal communication skills
• Strong leader, self-motivated, proactive, detail-oriented, hands-on and results-driven.

You will perform General Radiography and/or Specialised Imaging independently at a high level in A&E, Inpatient and Outpatient settings. As a Senior Radiographer, you will be expected to lead a small team, Section or Service that is aligned with the Departmental needs. You will be involved in the planning activities leading to the opening of Woodlands Health Campus to support the delivery of imaging services to our patients within and outside of Diagnostic Radiology.

Roles and Responsibilities

• Perform and manage specialised imaging examinations/procedures in various settings such as Outpatient, Inpatient, Emergency Department etc.
• Plan and coach junior radiographers in the provision of Radiographic service and quality patient care
• Recommend improvements, plan and execute the provision of a Radiographic service that allows our team to work in a safe and effective environment
• Be a valued leader of the Department by value-adding to the planning of our Department’s operations, in alignment to our Mission and Vision
• Opportunities for development in various roles pertaining to setup of new services, Work Improvement/Research, Clinical Training and Education and Team coaching

Job requirements

• Degree or Diploma in Radiography or Medical Imaging Science from a recognized institution
• Registered with the Allied Health Professions Council and holds a valid R1 License
• Able to work in fast-paced environment
• Perform rotating shift duties

Team

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customers' most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best-in-class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.
 

What you get to do in this role:

• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
• Work with a wide variety of customers, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc

Responsibilities:

• Drive e-commerce growth by developing onsite sales and engagement campaigns
• Provide analysis & performance reports including daily, weekly, and monthly, reporting of KPIs and recommending changes to improve performance as to achieve results.
• Drive digital planning, adaptive marketing and agile practices that best engages the consumers.
• Manage and constantly improve on the development and implementation of all e-commerce sites managed by the Company, including own e-commerce, marketplaces (Lazada, Amazon) and 3rd-party retailer sites.
• Create and execute digital marketing campaigns to increase site sales performance
• Optimized UX/UI to improve user experience and increase sales conversion.
• Explore new e-commerce features to capture the latest and newest trend of consumer behavior.
• Work with external and internal stakeholders to develop and execute optimization for product and brand content.
• Define and develop KPI framework to measure and track KPIs and ensure growth effectiveness.
• Evaluate e-commerce campaign and spend effectiveness to ensure positive ROI and recommend data driven learnings for future campaigns
• Manage the e-commerce team and being responsible for the day-to-day operations aspects of the e-commerce platform including but not limited to user experience, order fulfilment, customer service and content creation.
• Review the e-commerce team resources for skills training, career advancement and recruitment.
• Manage off-shore Customer Care / e-commerce support officer who oversee responding to customer inquiries on live-chat and emails.

Requirements:

• Possess degree in Business Administration or equivalent.
• At least 5 years of proven experience in related field, of which 2 years is of managerial capacity.
• Prior experience in digital marketing strategy.
• Proficient in SEO, Woocommerce, Shopify, Wordpress.
• Solid knowledge of web analytics tools like Google Analytics.
• Ability to handle a small team.
• Self-driven and motivated.

Empower Students, Shape the Future!

Are you a passionate and experienced educator looking to guide young learners towards academic excellence?

We are seeking a Senior Educator, After School Care (Upper Primary) to join a respected non-profit after-school program focused on nurturing Upper Primary students in key academic areas.

About the Organization:

Our after-school care center is committed to providing students with a nurturing environment that supports both their academic and personal growth. We are deeply invested in community-building efforts and creating a lasting positive impact.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

About the Role:

As an experienced educator, you will play a critical role in helping students excel in English, Math, and Science, while also supporting students who require additional help with Chinese language proficiency. Due to the curriculum and student needs, fluency in both English and Chinese is required to provide effective academic guidance.

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy evenings and weekends to yourself!
• Subject Focus: Assist students in mastering English, Math, Science, and support those learning Chinese.
• Perks: Vegetarian lunch provided daily, and annual staff retreats for relaxation and team building.

Who We’re Looking For:

We are seeking candidates with at least 3 years of experience in after-school care or Upper Primary tutoring, ideally including:

• Retired MOE Teachers or experienced tutors with strong teaching backgrounds in Upper Primary education.
• Individuals with solid experience in guiding students in English, Math, Science, and supporting those in need of Chinese language assistance.
• A passion for education and the desire to make a real difference in students' lives.

Why Join Us?

You’ll be part of a dedicated team in a non-profit environment that values community impact. This role offers the chance to give back, mentor students, and enjoy a balanced work-life schedule. We believe that experienced educators have the power to transform lives through personalized care and attention.

Ready to Make an Impact?

If you're a passionate educator with experience and a commitment to nurturing students, we want to hear from you.

Click here to apply at First Konnection, or submit your application via MyCareersFuture and join a team where your knowledge and skills can truly make a difference!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Senior System Engineer, R&D is responsible for designing, building, and testing complex or large-scale, systems, ensuring that the components of the system are integrated and function. The incumbent determines the overall structure of the system, organizes the interaction between components, and evaluates the influence of the environment.

This position is part of the SCIEX Research and Development organization and will be located in Singapore. We empower our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support.

In this role, you will have the opportunity to:

• Define system architecture to provide desired functionality in product based on User Needs and regional Regulatory Standards. Thereafter generate the system requirements specification (SRS) based on the architectural decisions and technology choices made.
• Work with engineering disciplines to decompose System/Subsystem Requirements Specifications (SRS/SSRS) and allocate to subsystems. Thereafter, lead/oversee the development of SSRS working jointly with the Subsystem Technical Leads to ensure that the content is developed by the appropriate subject matter experts to achieve performance, functionality and reliability.
• Ensure that SCIEX Systems Engineering Processes are adhered to as per internal documents.
• Perform, lead/or participate in feasibility study, technical design reviews and FMEA in projects where necessary and ensure the mitigations are in place for potential risks. Identify gaps in design proposals, technical capabilities / techniques, and supports the development of strategies to overcome them through DFM & DFS practices.
• Provide technical support and investigation to field escalation and drive design improvements.

The essential requirements of the job include:

• M.Sc. / Bachelor degree in Electrical/Electronic/Mechanical or Systems Engineering.
• Minimum 5 years’ experience in New Product Development environment working with complex integrated systems
• Good knowledge with precision injection and fluidic control, Injections Electrokinetic and / or Electrospray ionization will be an advantage.
• DFSS knowledge and experience is preferred.

Travel Requirements:

• The position requires traveling to company locations and customer sites in US, Canada, Europe, Japan, and China. The successful candidate should be prepared to travel up to 20% of the time.

It would be a plus if you also possess previous experience in:

• Technologies such as electrophoresis sodium dodecyl sulfate (CE-SDS), ribonucleic acid (RNA) analysis and / or glycan characterization analysis.
• Capillary isoelectric focusing (cIEF) and imaged capillary isoelectric focusing (icIEF).

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

The Project Manager will need to communicate with staff and clients, make decisions and monitor the progress of the project to keep it on schedule. Important responsibilities for a Project Manager include:

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

· Be well-versed in information of all 4 Parks (Singapore Zoo, Night Safari, River Wonders, and Bird Paradise).

· Effectively manage guests’ enquiries and feedback within set SLAs and via various channels and platforms (which include, but are not limited to, emails, calls, livechat, and social media).

· Able to identify problem statements / issues and provide appropriate handling to escalated cases.

· Maintain a high standard of quality responses to guests to uphold service quality standards and ensure consistency.

· Work with various departments and stakeholders within MWG to enhance guest experience and satisfaction.

· Support in reporting key feedback cases to management and collaborate with relevant teams to effect satisfactory solutions.

· Handle rostering and training of staff.

· Manage situations that require problem solving and innovative solutions.

· Assist with monthly reports and updating of Standard Operating Procedures (SOPs).

· Assist with adhoc projects for the Guest Experience Management team as required.

Job Requirements:

· Minimum Diploma

· Minimum 1 year of relevant experience

· Strong interpersonal and communications skills (English).

· As enquiries and feedback may be in various languages, proficiency in other languages, such as Mandarin, Tamil / Hindi, Japanese or Korean will be advantageous.

· Previous customer service experience will be preferred.

· Quick-thinking, adaptable, able to thrive in fast-paced environment.

· Strong team player, but also comfortable to work independently where required.

· Able to work on weekends and public holidays.

· Able to work until 8pm or later (as required), on shift.