Roles & Responsibilities

• Develop and execute sales strategies to meet targets.
• Collaborate with teams to enhance customer acquisition and retention.
• Build and manage a strong sales pipeline to secure new clients.
• Foster relationships and trust with customers to drive long-term partnerships.
• Translate opportunities into actionable plans with clients.
• Monitor market trends to optimize sales and pricing strategies.
• Coordinate with internal teams to fulfill customer needs.
• Create and review SOPs for customer processes.
• Resolve customer service issues as needed.
• Record sales activities in Salesforce for reporting.
• Work with marketing to develop and use promotional materials.
• Undertake additional tasks as assigned by management.

Qualifications and Experience

• Bachelor’s Degree in Marketing, Sales, or related field preferred.
• 5-8 years of sales experience in Logistics or Freight Forwarding.
• Proven MNC business development and account management skills.
• Strong knowledge of freight forwarding and supply chain solutions.
• Experience in multi-national environments.
• Excellent organizational, writing, and negotiation abilities.
• Strong leadership and multi-tasking skills.
• Effective communication across all levels.
• Willingness to travel for client engagement.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Tan Kian Boon (AJ)

Registration Number: R24123934

AlwaysHired Pte Ltd

EA Licence No: 24C2293

Location: East-central

Industry: Interior Design – Office & Commercial Building

Our client is a leading corporate interior design firm specializing in creating dynamic, innovative, and functional workspaces. Our designs reflect the culture and brand of our clients, fostering environments that inspire collaboration, creativity, and productivity.

About the Role

We are seeking a highly motivated and experienced Senior Contract Manager/QS to join the team. In this critical role, you will lead all commercial aspects of the projects, ensuring their successful and profitable delivery. Key responsibilities include:

• Leading pre-contract negotiations and contract administration.
• Managing client & contractor’s relationships, including procurement and performance monitoring.
• Conducting cost analysis and preparing accurate cost estimates and budgets.
• Implementing cost control measures and managing project variations.
• Providing expert Quantity Surveying services, including value engineering and risk management.
• Resolving contract disputes and ensuring compliance with contractual obligations.
• Mentoring and developing junior team members.

Qualifications

• Bachelor's degree in Quantity Surveying, Construction Management, or a related field.
• Minimum 8-10 years of experience in contract management and QS roles within the interior design or construction industry.
• Proven track record in successful project delivery and cost control.
• Strong negotiation, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficient in relevant software (e.g., estimating software, project management software).

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

Job description

• Provide administrative and coordination support to the Sales and Project Management teams

• Collaborating closely with Design and Production departments on site installations and logistics.

• Maintaining strong relationships with stakeholders and clients

• Proposing marketing proposals and ensure smooth execution

• Manage contracts and, when necessary, attend site meetings with clients and consultants, conduct site surveys/measurements, and liaise with regulatory authorities and/or clients on installation, defect rectifications, and maintenance issues.

• Assist with handling and following up on sales inquiries, tenders, and quotations, coordinating with in-house designers on client product design requests, and managing indoor sales inquiries.

• Support the creation of marketing materials, tender documentation, and sales presentation/proposal collateral.

• Generate sales reports based on each project

• Perform general administrative tasks, such as answering calls, along with other duties as assigned.

Job Requirements

• Diploma/Degree of related field

• At least 2 years of relevant experience

• Communication Skills, Having good negotiation skills

• Able to speak in front of large group

• Goal-driven individual

• Capable to work under pressure

• Knowledge in Beauty & Fashion industry is a major plus point (such as cosmetic brands etc)

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

Responsibilities:

• Handle full set of accounts

• Oversees all daily accounting activities which include preparation of journal entries, accounts receivables, accounts payable and fixed assets maintenance. Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes.

• Monthly, quarterly and annual closing activities.

• Provides financial reporting to management

• Acts as a liaison and coordinates with the relevant regulatory authorities on various statutory

• Ensures all statutory and GST/tax returns are prepared and filed in an accurate and timely manner

• Oversees the annual statutory audit and preparation of annual accounts/ financial statements and reports for compliance with regulations and relevant financial and accounting standards.

• Manages cash flow forecasting and control processes.

• Maintains organized set of detailed records and files to document all financial transactions.

• Reviews, recommends and implements improvements to accounting processes and procedures.

Requirements:

• A recognised Diploma/ Professional Degree (Finance/ Accountancy /Banking or equivalent)
• Minimum 3 years of accounting experience in handling full sets of accounts.
• Candidate with more experience will be considered for other positions.
• Strong technical accounting background & meticulous.
• Preferred Singaporean

******We regret that only shortlisted candidates will be notified******

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Roles and Responsibilities

• Engage and prospect new offshore clients in regions such as SEA, North Asia & South Asia.
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of cross border regulations
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Key responsibilities:

• Provide IT support operation on daily basis, include below activities:

- IT asset management (include the hardware and software) – manage all company IT asset with proper traceability record;

- Support HR on all employee on-board/off-board process including IT training;

- Provide all IT system setup and admin work; (file control, VPN setup and special software admin work support);

- IT Level 1 helpdesk support to all company staff include remote user from worldwide, it could be PC issue, office printer, phone system or network related issues;

- Troubleshooting AD/DC, Exchange server, File Server and Application server issues and provide a solution.

- Troubleshoot and configure the firewall, router and switch when issues arises.

- Escalate to 3rd party IT support vendor if issue couldn’t be fixed within same day, coordinate with IT support vendor resolve issues within TAT, document down for all IT issues and solutions in return document;

- Liaise with IT vendor management, include IT hardware/software quotation, costing, PR process and make proposal if any recommend system tools).

• System maintenance work on regular basis, include below activities:

- All System backup (File server backup, NAS storage backup, offline backup activity), verify all system backup files are working properly;

- Coordinate department head on storage Clean up include File server, SharePoint and NetApp;

- Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition;

- Pulse check all on server, router and firewall log and flag out all abnormal activities immediately;

- Regular update antivirus related tools and window related system patches.

• IT governance and direction:

- Maintain all IT related record (contract, agreement, software authorization, etc.) and regularly updates or renew on time;

- Keep updating and release new IT P&P (Policy & Procedure), BCP(Business Continuity Plan) and DRP(Disaster Recovery Plan);

- Working with finance and country IT support on IT budgeting yearly basis and review it quarterly;

- Assist external or internal auditor on IT compliance or ISO related audit;

- Evaluate vendor proposal and provide justification to management.

• IT related projects management (Ad Hoc or on-going) and provide weekly basis updates to management):

- IT project plan, budgeting and proposal;

- IT project deployment after project approved;

- IT project verification and provide necessary training to end user;

- IT project sign off and documentation.

Additional responsibilities:

• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.
• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Key Responsibilities:

• Manage client stakeholders, build relationships, and deepen client accounts to assist in ongoing business development.
• Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
• Coordinate internal resources and third parties/vendors for flawless execution of projects.
• Develop a detailed project plan to track progress. Ensure all projects are delivered on-time, within scope, and within budget.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Ensure compliance with safety regulations and industry standards throughout the project.
• Monitor and control project performance through regular reporting to management and clients.
• Conduct risk management to minimize project risks.

Requirements:

• Must have both marine and construction working experience.
• Must have experience in handling full projects and managing client relationships.
• Marine construction-related working experience is preferred.
• Possess a Certificate of Project Manager Safety Course is an advantage.
• Proficiency in Microsoft Office, Microsoft Project, AutoCAD, etc. Knowledge in SketchUp is a plus.
• Strong capability in client management and team/people management. High emotional intelligence to manage and work effectively with workers and divers from different nationalities and backgrounds.
• Strong organizational and project management skills, including planning, scheduling, budgeting, and resource allocation.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

About Us

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Description: This is SAP project delivery-focused role, managing complex SuccessFactors implementation. You are to manage the entire SuccessFactors and SAP HCM projects along with other members to ensure meeting our clients' timeline and deliveries. You must work onsite and must be able to travel frequently within Singapore.

Pre-requisite:

• Candidates have expertise in a SuccessFactors & SAP HCM implementation processes
• You should be flexible/willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
• You are responsible for software-specific design and realization, as well as testing, deployment and release management. This role also requires functional and methodological capabilities in testing and training
• Must be presently in Singapore and able to work onsite

Responsibilities:

• As SuccessFactors Project Manager, you will be working and liaising with our top clients with cross-functional teams.
• Involve in the full process of data gathering and analysis on user requirement, project design, strong project implementation in HCM modules, post-implementation support and roll-out.
• Identify, assess and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
• You will work on implementation for Singapore clients for SuccessFactors
• Work with ABeam’s regional COE team for various activities.

Requirements:

• Must have at least 5 years of SAP SuccessFactors experience working in Singapore consulting environment
• Active hands-on Techno-Functional experience liaising with Singapore clients HR team & customer fronting
• Very experienced function and/or technical skills in all areas of the HCM/SF modules in Singapore consulting environment in various industries
• Must be certified in any of minimum 2 SuccessFactors modules
• Should be proficient in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical & functional Solution Design
• Presales experience will be added advantage
• Readiness to learn and deliver additional modules
• Preferred current base in Singapore and able to work full time onsite
• Must be fully vaccinated

*Please note that salary is determined on related experience and skill

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

• For non-local candidates residing outside Singapore, please ensure that you are fully vaccinated with a WHO approved vaccine and acceptable to absorb full cost of traveling, SHN and accommodation; this is a local hiring.

· Take primary responsibility for the customer and act as internal customer owner within assigned accounts.

· Manage and grow relationships to drive expansion and renewals across all solutions and services.

· Responsible for customer solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership.

· Lead the business conversations at C-level.

· Become the reliable point of contact to further strengthen relationships.

· Collaboratively work with extended sales teams, especially Solution, Product and Operations Teams to successfully position the solution and/or service and see the opportunity through to closure.

· Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time.

· Work closely with other in territory counterparts to achieve the shared goal of growth; yet are held accountable for own targets.

· Define target plans, opportunity plans and account plans to support the sales process and data-driven insights.

· Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

· Management of periodical vendors’ joint sales opportunities and sales referrals to bridge with Head of Sales for effective sales follow-up with prospective customers in identified industries/regions among Telin Singapore Sales team.

· Maintain a pipeline of leads and achieve sales targets defined by the management in accordance to company’s overall business direction.

· Create comprehensive customer business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.

· Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.

· Lead business negotiations for contracts ensuring deals are risk-free and profitable.

· Align with key stakeholders for Agreements for joint Go-to-market process including, legal, marketing and finance function for formalized resales, brokerage, and sales incentives structures.

· Customer retention and expansion.

· Minimize churn and maximize retention in assigned accounts.

· Actively search for expansion opportunities.

• Bachelor’s degree in any disciplines, preferably in computer science, IT, Telecommunication, Electronics and Electrical Engineering.
• 5-10 yrs of relevant enterprise sales experience.
• Need to demonstrate an impressive track record of enterprise sales.
• Proof of structuring large, multi-year profitable contracts.
• Demonstrate the ability to build strong relationships with customers across all levels.
• Strong experience in networking with senior internal and external people in the specialist area of expertise.
• Experience in managing the entire sales process, contracting process, and legal implications of a deal
• Strong business acumen and negotiation skills to craft solutions that are beneficial to company and customers.
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key.
• Customer-centricity coupled with problem-solving skills.
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans.
• Ability to ask the right questions and tell great stories and have empathy with the customer’s challenges.

Skills & Knowledge

• Good knowledge in enterprise sales.
• Experience in Cloud, Security, Managed Services across domains such as Networking, Collaboration, Data Centres and so on.
• Customer value management and understanding profitability and ratios of customers.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

We are seeking a dynamic and experienced Senior Finance Manager for Vision Finance, based in Singapore. This pivotal role will focus on providing financial stewardship and strategic guidance within the Vision Care Cluster. The ideal candidate will be responsible for enhancing financial literacy, ensuring accurate forecasting, managing distributor relationships, and maintaining a compliant operating environment. You will also be leading a team of finance analysts, based across APAC markets.

Key Responsibilities:

• Lead the financial stewardship and budgetary ownership for the Vision Care Cluster, ensuring robust financial governance.
• Collaborate with the Regional Marketing team to provide franchise finance partnering and strategic insight into franchise projects and initiatives.
• Drive the Training agenda and mentorship engagement for the Vision Finance Team, enhancing team capabilities and empowering members.
• Ensure the alignment of compliance standards and processes, reviewing distributor operations in coordination with cross-functional teams.
• Manage a diverse team of BU Finance Controllers, FP&A Analysts, and finance leaders, fostering an environment of teamwork and innovation.
• Oversee business planning cycles and lead financial forecasting efforts tailored to the Vision Care Cluster.
• Challenge market business assumptions, providing financial independence in projections and developing alternative solutions as necessary.
• Engage with cluster office and business teams to deliver on key financial metrics and drive simplicity and standardization across processes.

Key Stakeholders:

• Cluster and Country leadership teams for Vision Care Cluster Markets (SEA, TW, ANZ, IN)
• Vision Care Asia Pacific Leadership team
• Vision Finance Leadership team
• Distributor management as required

Qualifications:

• Bachelor’s degree or equivalent in Accountancy/Finance.
• A minimum of 10+ years of finance business experience.
• Proven ability to influence business partners using fact-based data.
• Strong collaborative, communication, and interpersonal skills with the ability to build trust among stakeholders.
• Demonstrated leadership skills to inspire, motivate, and empower teams while attracting and developing talent.
• Strong business acumen with a strategic mindset.

If you are ready to make an impact within the Vision Care Cluster and thrive in a team-oriented environment, we encourage you to apply.

Application close 26 Jan 2025.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We are seeking meticulous and experienced candidates to join our team. The successful candidates will responsible for managing the billing and credit control functions, ensuring accuracy and timeliness in all billing and settlement processes.

Job Description

• Setup/ Prepare/ Send customer invoices for various utilities mainly electricity
• Troubleshoot and resolving billing and credit control issues
• Prepare, review and resolve monthly and daily settlement
• Ensure accuracy and timeliness of all bills and settlements
• Collaborate closely with different internal departments to ensure high accuracy of customer information and coach Junior Officers (Senior role)
• Liaise with external vendors and resolve any issues (Senior role)
• Assist with process and system improvements and implementations (Senior role)
• Prepare customer/ internal financial or billing related reports as required

Minimum Requirements

• Local Diploma/ Degree in Business/ Finance/ Accountancy/ IT or other relevant fields
• Min 5 years related working experience/ Min 2 years supervisory experience for Senior roles
• Fresh graduates are welcome to apply
• Proficiency in Microsoft Office especially MS Excel
• Meticulous and detailed oriented
• Able to work independently with minimum supervision and meet deadlines
• Excellent inter-personal skills, problem solving skills and a team player

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

Key responsibilities

• Ensuring effective and efficient delivery of HR services including but not limited to staff benefits administration
• Provide advice, guidance, coaching and counseling to business managers to effectively meet business goals
• Coordinate and execute elements of HR’s activities including but not limited to annual remuneration review, performance management cycle and employee wellness
• Manage the employee lifecycle that includes preboarding, onboarding and offboarding
• Managing WICA and group insurances
• Prepare and coordinate worker’s work pass application/renewal/cancellation
• Payroll administration and ensure timely submission of CPF and Income Tax
• Government survey submissions
• Ensure quality data management of HR records, and information in personnel files and HRIS, following company policies, labour regulations, and audit guidelines.

Requirements:

• Diploma / Degree in Human Resource Management or equivalent
• Generalist with 5-8 years’ experience in HR operations
• Hands-on experience in HRMS – Frontier an advantage
• Any other duties as assigned.

Salary range is indicative and will commensurate with qualification and experience

We sincerely regret that only shortlisted candidates will be notified.

We are seeking an experienced and dynamic ESG Assistant Manager / Senior to join our Sustainability and ESG team at Baker Tilly. This role involves delivering comprehensive ESG solutions to clients, including ESG due diligence, sustainability reporting, sustainable finance advisory, and compliance with global ESG frameworks. You will collaborate with cross-functional teams to support clients in navigating the complexities of ESG integration and aligning their strategies with emerging sustainability requirements.

Key Responsibilities

1. ESG Advisory & Compliance

• Assist clients in developing and implementing ESG strategies aligned with their business goals and stakeholder expectations.
• Provide guidance on ESG regulatory compliance and reporting standards, including TCFD, ISSB, GRI, SASB, and jurisdiction-specific regulations.
• Conduct ESG materiality assessments, gap analyses, and stakeholder engagement exercises.

2. ESG Due Diligence

• Lead ESG due diligence assessments for mergers, acquisitions, and investment opportunities.
• Evaluate ESG risks and opportunities in transactions and provide actionable recommendations to mitigate risks and enhance value creation.
• Develop ESG integration frameworks for private equity, venture capital, and corporate clients.

3. Climate Reporting & Modelling

• Oversee the development of climate-related disclosures in line with TCFD / ISSB S2 recommendations and other climate frameworks.
• Conduct scenario analysis and climate modeling to evaluate potential risks and impacts of climate change on client operations and financial performance.
• Analyse climate data to support clients in understanding and mitigating transitional and physical climate risks.
• Develop emissions reduction pathways and net-zero roadmaps using advanced climate modeling techniques.

4. Sustainability Reporting

• Oversee the preparation and review of ESG and sustainability reports to ensure compliance with global standards.
• Analyse ESG data and metrics to support transparent, accurate, and impactful reporting.
• Advise clients on ESG data collection, management, and technology-enabled reporting processes.

5. Sustainable Finance Advisory

• Support clients in aligning financial strategies with ESG principles, including green bonds, sustainability-linked loans, and other sustainable finance instruments.
• Conduct assessments and certifications for green and sustainable financing initiatives.
• Provide insights on global sustainable finance trends and help clients access ESG-linked funding opportunities.

6. ESG Ratings & Benchmarking

• Guide clients in improving their ESG ratings (e.g., MSCI, S&P, CDP) and benchmarking against industry peers.
• Provide strategies to address ESG-related performance gaps and enhance market positioning.

7. Client Management & Business Development

• Build strong client relationships, acting as a trusted advisor for their ESG and sustainability needs.
• Support business development efforts, including crafting proposals, delivering presentations, and participating in client pitches.
• Identify opportunities for expanding the firm’s ESG service offerings and assist in go-to-market strategies.

8. Team Development & Collaboration

• Mentor and coach junior team members, fostering professional growth and knowledge-sharing.
• Collaborate with cross-functional teams, including transaction advisory, tax, audit, and corporate finance, to deliver holistic ESG solutions.
• Stay abreast of industry developments, emerging ESG trends, and regulatory changes to inform client engagements.

Qualifications and Skills

• Bachelor’s degree in Sustainability, Environmental Science, Finance, Business Administration, or a related field
• Master’s degree or certifications (e.g., SASB FSA, GRI, CFA ESG, or PRI Academy) are highly desirable
• 4+ years of experience in ESG consulting, sustainable finance, or ESG due diligence, preferably in a professional services or consulting firm
• In-depth knowledge of ESG frameworks, reporting standards, and sustainable finance principles
• Proven expertise in ESG risk assessment, due diligence processes, and financial impact evaluation
• Strong analytical skills with proficiency in data analysis and visualization tools (e.g., Excel)
• Excellent project management skills, with the ability to handle multiple priorities in a fast-paced environment
• Exceptional communication and stakeholder engagement skills, with client-facing experience
• Strong knowledge of global sustainable finance instruments and frameworks

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions / ServiceNow

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Responsibilities:

· The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:

· Financial Performance:

· Meet or exceed sales quota by region and revenue streams

· Increasing market share in existing markets and maximize new business development opportunities

· Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget

· Deliver Sales revenue and profit forecasts that are accurate and on time

· Identify and implement actions to address any variances to budget

· Communicate regularly with the leadership on revenue performance

· Ensure the desired balance between licence sales and services sales is maintained

· Develop and implement sales strategies that ensure that balance align with business strategies

· Sales Excellence:

· Proactively participate and contribute to organizational development

· Work with peers to ensure sales and delivery teams work effectively together

· Deliver operational improvement plans that ensure delivery of strategy

· Build a consistent sales & marketing framework across all geographies, products and service offerings.

· Exploit the true value of a combined approach to brand building, lead generation and sales conversion

· Develop & execute Marketing Strategy to support & underpin annual business goals

· Set annual sales strategy in line with business goals

· Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy

· Identification and exploitation of target sectors

· Develop innovative approaches to support lead generation

· To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

· Leadership:

· Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting

· Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.

· Provide coaching, mentoring & training to direct reports to guide them with career planning & development

· Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings

· Demonstrate and uphold company values

· Partnership & Collaboration:

· Deliver sales by creating long term partnerships and to strengthen ongoing business relationships

· Work collaboratively within the NTTD Group to maximise opportunities

· Manage relationship with business partners and principal partners across the country

· Key Performance Measures (KPM)

· Customer Retention

· Customer Satisfaction

· Sales Quota

· EBIT

· Number of Leads

· Conversion Ratio

Requirement:

· 4 – 10 years’ sales experience (IT / Enterprise sales experience)

· Bachelor’s degree (or equivalent) in Information Technology or related field of study

· Effective Pipeline Management

· Maximizing customer value and customer satisfaction

• Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
• Track sales record of SAP Enterprise and Cloud solutions, Managed Services
• Must have knowledge of IT Services
• Proven track record of driving profitable revenue growth in applications sales
• Deep technology industry experience

· Excellent people and communication skills

· Developed & managed a geographically diverse team

· Developed & implemented internal processes & procedures

· Developed & maintained alliances & partnerships

· Previous senior leadership experience

· Sales & marketing skills

· Negotiation skills

Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities and act as the main contact point to internal and external parties for general enquiries and issue resolutions in defined areas of Recruitment, Payroll, Foreign Workers and HR administration.

To interpret day to day business objectives and prepare, design and execute Human Resource operational workflow practices, contribute to the continuous improvement of policies and processes by working and collaborating closely with team members and other departments within the Company along with external parties including vendors, business associates and relevant bodies.

Manage site payroll, employee data, social security, provident funds and all other Human Resource operations, continuous monitoring of the quality of service.

Strengthening the employer-employee relationship through measuring job satisfaction, employee engagement and resolving workplace conflict. Handles industrial relations, discipline, and termination of employees in accordance with company policy

Support the recruitment and selection of all staff resources for the company, job advertisements, sourcing new candidates, arranging and conducting interviews and new employee induction.

Ensure site HR policies, processes, and programs are enforced in a fair and consistent manner. Make recommendations for improvement or adjustments where necessary.

Review and update the Employee Handbook on a periodic basis to ensure that it is updated from time to time and with relevant policies for improvement.

Support Management and contribute to annual manpower budgets, provide monthly statistical reports.

Research and prepared continuous training and development of staff, customized annual training calendar, training program arrangements.

Foreign Worker Management - Liaison with government parties, foreign workers permit applications and renewals, documentation, and hostel management.

Employee welfare – clinical matters, medical insurance, co-ordinate festive celebrations and other Company events.

To enhance a combination of strategic and hands-on tasks, embrace and drive change, built trust and confidence with key employees and managers.

To be responsible for other tasks assigned from time to time by senior management.

SKILLS & QUALIFICATIONS

Candidates must possess a bachelor’s degree / post graduate diploma or professional degree in human resource management or an equivalent qualification.

A minimum of 5 years working experience preferred.

This role  needs to collaborate frequently with Chinese colleagues.

A self-motivated team player with exceptional interpersonal skills with the ability to work independently. Experience using the Microsoft office suite programs is desirable. (Microsoft Word, Excel, Teams etc)

The Micron F10 Construction Senior Manager is responsible for the construction of Micron Singapore’s manufacturing and cleanroom projects. This person will work with a team of specialized third party builders and engineers in a highly collaborative environment. This job will require this person to work together with our factory, operations, and supply chain partners to deliver some of the most technically challenging projects in the world with demanding schedule and cost constraints.

The Construction Senior Manager provide project leadership for design execution of the build plan. The manager will work closely with the Design Senior Manager to ensure development of more detailed scope through field walks and collaboration with facilities operations partners and project engineers. During detailed design and construction performed by the general contractor, the Construction Senior Manager serve as the Owner's representative to provide input on buildability and sequence of construction.

As a Construction Senior Manager - your responsibilities will include but are not limited to:

• Responsible for the supervision of all construction for all Micron’s Singapore major manufacturing and cleanroom projects.
• Provide project leadership for construction execution.
• Assemble a team of engineering specialists for smooth project execution.
• Work closely with the design team as they develop more detailed scope through field walks and collaboration with facilities operations partners and project engineers.
• Serve as the Owner's representative to provide issue resolution for construction and design conflicts.
• Be the primary leader who manage overall project scope, schedule, and cost of engineering.
• Interface and coordinate with contract design, construction, scheduling, and estimating resources.
• Interface with facilities staff and project managers.
• Work closely with the design team and the effort of engineers who define design criteria, lead scope definition and justification, and develop design concepts.
• Oversee completion of positioning, programming and detailed design.
• Work with estimators to ensure costs are captured and project budgets are met.
• Ensure implementation of change control process to improve standards and drive innovative solutions.

The successful candidate should exhibit the following behavioral traits:

• Written, visual and verbal communication of technical topics skills.
• Presentation skills.
• Willingness to communicate strategic and tactical concepts across a wide range of employees, and management.
• Prior cleanroom construction experience or large scale manufacturing construction project
• Skills to lead and provide direction to technical teams.
• Skills to collaborate across engineering disciplines, organizations, and geographic boundaries.
• Team and quality-oriented.
• Value for safety and a safe project environment.

Requirements :

The candidate must possess :

• Bachelor's degree in an Engineering related field with 8+ years of experience in Facilities in a Front End Semiconductor Manufacturing environment
• Experience in operations and maintenance in Facilities will be an advantage

Working Location : F10N

Manages the design, planning, construction and maintenance of equipment, machinery, buildings, and other facilities. Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials and other related costs. Designs and develops organizational policies relevant to the facilities department. Oversees the coordination of building space allocation and layout, communication services and facilities expansion. May have responsibility for establishing and overseeing health and safety standards. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

• Oversee daily operations to ensure smooth and efficient production processes.
• Manage production schedules, ensuring timely delivery and product quality.
• Supervise operational teams, providing leadership and guidance to improve performance.
• Ensure compliance with all safety, health, and food quality regulations.
• Optimize production processes and implement continuous improvement initiatives.
• Monitor inventory levels and ensure efficient stock management.
• Troubleshoot operational issues, ensuring minimal downtime and swift resolution.
• Coordinate with cross-functional teams, including Quality Control and Maintenance.
• Prepare and analyze reports on production performance, costs, and efficiency.
• Provide training and development to staff, ensuring they meet operational standards.
• Proven experience in operations management, ideally in food manufacturing.
• Strong leadership and team management skills.
• Ability to work night shifts and flexible working hours.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication skills, both written and verbal.
• Ability to work under pressure and meet deadlines.

Headquartered in Singapore, Bossjob is a HRTech startup that connects companies in Southeast Asia to experienced professionals through accurate recommendation and instant direct chats. We're a diverse team based across Singapore, Philippines, Japan and China and we welcome like-minded individuals to join us in our journey.

Key Responsibilities:

• Identify potential clients by leveraging networks within the targeted market and secure new business opportunities
• Lead the entire sales process, including understanding prospect needs, preparing pitches, conducting software demonstrations, negotiating and closing deals
• Prospect, acquire and grow new Bossjob client accounts
• Develop deep expertise in our business product, processes and operations, and stay current with industry news
• Attend key industry events and conferences
• Oversee pre-sales and post-sales follow up; ensuring high levels of customer satisfaction as well as upsell and cross-sell opportunities with existing clients

Requirements:

• Bachelor’s degree in a related field
• Minimum of 3 years of sales experience in recruitment industry
• Proven experience with lead generation and prospect management
• Experience with SaaS products is an advantage
• Exceptional presentation skills and/or public speaking experience
• Initiative and good communication skill
• Strategic, consultative, and analytical sales approach, with a focus on building sustainable client partnerships
• Target-driven with a track record of thriving in a dynamic environment

Good to have:

• Entrepreneur spirit & working experience in startup

Why join us:

• Fast growing startup
• Opportunity to positively impact the lives of millions of people in this region
• Modern office in Central Singapore at Millenia (right next to Promenade MRT)

At Bossjob, we believe bringing a change to the world we live in through technological revolution is a chance once in a lifetime.

Oversee the overall day-to-day operations of Senior Care Centre. Accountable for the maintenance of a safe environment for all clients, staff, and visitors. Ensure consistent delivery of excellent service quality to customers.

Duties and Responsibilities

• Lead and manage the full aspects of the daily centre operation.
• Ensure the client’s welfare & safety are well taken care of in the centre.
• Oversee the admission/discharge, assessment and overall care delivered to clients.
• Track clients’ outcomes and satisfaction.
• Provide regular updates of client’s medical and functional conditions to the caregiver.
• Plan and review activities programmes for clients and supervise the running of programmes that cater to needs and interests of seniors.
• Engage internal and external stakeholders in conducting meaningful activities to engage clients.
• Organize and conduct multidisciplinary meeting to ensure holistic care of clients.
• Manage transport fleet and ensure operational efficiency.
• Manpower Management and Development. Plan & manage Senior Care Centre staff duty roster.
• Provide overall operational leadership and supervision for centre staff.
• Promote a learning culture by supporting staff in upgrading their skills and knowledge through training and courses. Identify staff training / development needs.
• Ensure facilities, equipment and assets are in good working condition with scheduled servicing and maintenance
• Responsible for proper management of resources which is cost effective, meet quality and productivity.
• Conduct Risk Management Assessments to ensure centres provide safe care by analysing incidents and implementing solutions to reduce incidents.
• Responsible for incident management reporting, timely escalation, and resolution where possible.
• Ensure that the Centre is running in compliance with the requirements stipulated by MOH, government agencies and all other relevant authorities.
• Review & update Standard Operating Procedures (SOPs) on a timely basis in line with MOH service requirements. Ensure the centre is ready for service audits.
• Propose / implement measures to enhance continuous quality improvement.
• Maintain a high level of customer service and client engagement.
• Manage feedback and complaints from clients, caregivers, visitors and staff.
• Collaborate with external partners to promote community engagement.
• Engage and orientate volunteers from interest groups, organized groups, agencies, institutions, or individuals.
• Review and approve volunteers’ programmes according to guidelines / requirements.