China Life Insurance Singapore (CLIS) aims to foster a strong sense of belongings for all employees with people-oriented corporate culture.

Position Objective:

To be involved in areas such as IFRS17 valuation reporting functions, actuarial modelling (liability model/ALS model), as well as, other ad-hoc actuarial projects.

Job Responsibilities:

• Support IFRS17 valuation reporting for production and ensure the financials are in compliance with current accounting standards
• Identify areas of enhancement in IFRS17 valuation reporting to streamline and value add to current production process
• Maintenance and enhancement of both Prophet liability and ALS model for RBC2, IFRS17 and other internal reporting purposes;
• Support IFRS 17 business planning, including but not limited to development of new capabilities/KPIs, analyzing of the financial results, sensitivity testing and optimizing business strategies with forward looking view;
• Drive and provide support to audit matters, as well as, other ad-hoc projects related to IFRS17
• Support to other business units functions, if needed

Job Requirements:

• Bachelor degree in Actuarial Science or closely related subjects, such as Data Analysis and Mathematics
• Minimum 3 to 5 years of working experience related to IFRS17 valuation in life insurance industry
• Technical, sensitive to details, ability work independently and apply critical thinking
• Job title and rank depend on the number of years of actuarial working experience in Life/GI insurance
• Proficient in MS Excel, Macro and Prophet Model coding
• Good communications skills, meticulous and detail-oriented team player
• Must be a member of an actuary association recognized by the Singapore actuarial society and have a good progress in actuarial exams
• Ability to read and write in Chinese will be an advantage
• Fluent in both spoken and written English and Chinese

Job Description:

Team Management:

Lead the work of the application development and maintenance team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Drive the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Organize second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

• A Bachelor's degree or higher in Computer Science, Information Technology, Data Science, or a related field.
• Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers.

Work Experience:

At least 10 years of experience in application development, maintenance, and project management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Proficient with application development, system maintenace, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

Proficient with software developing frameworks and mainstream databases.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

Strong team leadership and personnel management skills. Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.

Senior Manager

1. Maintain cleanliness and hygiene of work stations and maintenance of equipment.

2. Ensure the consistency in the preparation of all food items according to recipes and standards.

3. Managing in all kitchen activities to ensure guests receive high quality food in a timely manner.

4. Communicate politely and display courtesy to guests.

5. Supplier management and stock level check.

6. Promotion and program design for customer satisfaction and sales growth

7. Communication with marketing agency for the lead generation

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description:

We are looking for a results-driven Senior/Marketing Manager with a passion for developing and executing effective marketing strategies and enhancing brand identity of Singapore-made programmes. The ideal candidate should have a proven track record of developing comprehensive marketing plans and implementing branding initiatives for Singapore-made programmes in the region.

Responsibilities:

• Develop and implement innovative regional marketing strategies to promote programmes and increase brand awareness.
• Identify key local/overseas programme markets for exhibition booth and to oversee overall branding of booth as well as mapping out promotional plans for programmes in these markets.
• Lead branding initiatives to ensure consistency in messaging, visual identity, and brand positioning with central corporate marketing.
• Manage the creation of marketing collateral, including key visuals, corporate gifts and presentations.
• To oversee the overall branding of website, digital brochures and eDMs to align with regional marketing strategies.

• A degree in Marketing, Business or a relevant discipline.
• Proven experience in senior marketing roles, especially in the media industry with a focus on marketing strategies and branding.
• Excellent communication and presentation skills, with the ability to effectively convey ideas and influence stakeholders at all levels.
• Creative mindset with a passion for innovation and continuous improvement.
• Ability to thrive in a dynamic work environment and effectively manage multiple projects simultaneously.
• 8-10 years of related experience in Marketing.

Position Summary

SHEIN is seeking a senior product compliance specialist who will be responsible for managing the Company’s product compliance concerns in the APAC (ex-Mainland China) region and working closely with the product compliance functions globally. This will include compliance activities such as enabling market access, reporting compliance trends, managing first party product investigations and recalls, and auditing product compliance on the SHEIN website.

Responsibilities

● Work as an integral part of the legal team to lead comprehensive product compliance standards.

● Ensure product compliance policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners.

● Identify gaps, and close gaps, in the product compliance program.

● Work closely with the product safety and quality control team within the supply chain business and direct business partners as to actions that must be taken to minimise product risk.

● Working in English and Mandarin to provide product compliance standards and other regulatory information.

● Perform other duties as assigned or required to ensure product compliance in the APAC region.

Skills and Qualifications

● A degree in a relevant area (science, law or engineering), as well as a minimum of 10 years of relevant combined experience in consumer product compliance (product safety; regulations research; standards interpretation, guidance, and enforcement actions; technical writing; competitive intelligence services; and / or product recalls). Additional years of relevant work experience will be required for those with unrelated educational backgrounds.

● Thorough understanding of manufacturers, private label retail, third-party platforms, government authorities, industry associations and voluntary standards committees and the roles each plays in product safety and product recalls, in particular for markets such as Japan, Korea, Singapore and Australia.

● Ability to utilise a wide variety of research databases and online resources.

● Ability to interpret regulations and standards and to quickly assimilate and assess new information and develop plans to capitalise or react to these requirements.

● Experience with product recalls in multiple countries preferred.

● Exceptional program and project management skills.

● Ability to influence people and drive projects to completion under tight deadlines.

● Self-starter, entrepreneurial, “roll up your sleeves” attitude.

● Experience and capacity to lead multi-jurisdictional projects and coordinate external advisors.

● Ability to deliver results, both as an individual contributor and as a member of the APAC and global legal teams.

● Flexibility to accommodate communication required across different time zones for collaboration with different parts of the group.

● Ability to make quick decisions while exercising good judgment.

● Have a strong work ethic, attention to detail and sense of professional accountability.

About the Role

Our influencer proposition covers the full spectrum of influencer work, from celebrities all the way to business professionals or micro-influencers, and you will be directly responsible for the ideation, project management and execution of influencer marketing campaigns across this spectrum for our wide range of consumer brands.

We are looking for a inspired social & influencer marketing fanatic who understand the role Influencers play in Asian culture and help our brands to partner with these creators to communicate with our audiences.

We need someone who is social native and thinks influence-first, engrained in social culture and always on top of the latest channels, formats and trends where influencers, celebrities KOL’s dominate our feeds. You will champion the role Influencers play in social society and understand the power, and responsibility, to communicate, shape and support our audiences in both exciting and -importantly- ethical ways to make real impact.

Influencer Relationship Management will play an integral role in your experience, and working with influencers to co-create content to a brief is second nature.

As social becomes even more integral to full funnel strategy for client, social-selling has become more integral than ever. A social campaign execution manager who has experience in influence-first social-selling, whether its working with a creator-economy built brand, influencer branded products, TikTok shop direct sales or affiliate program development, experience showcasing real result is now a must for any modern brand.

What You’ll Do

• Responsible for the day-to-day running of influencer campaigns, from identification and implementation, overseeing and reporting.
• Actively contribute to the Influencer strategy: recommend objectives, targets, action plan, calendar and budget
• Recommending & executing social-selling and affiliate-marketing strategy to showcase results for clients.
• Aligning and collaborating with media, PR, social, brand activation, digital and all other stakeholders – internal and external to deliver best in class campaigns for our clients.
• Identifying and nurturing client appropriate talent opportunities and nurturing relationships to help deliver the influencer program for clients.
• Maintain and build and successful client relationships with the team, selling in ideas and content streams in quick turnaround and high-pressure situations.
• Be able to present creative and sell content solutions to internal stakeholders and new and existing clients.
• Responsible for managing the influencer database and ensuring this is kept up-to date.
• Stay up-to-date with cultural/social trends and customers’ views and attitudes.
• Assists in the development of and participation in promoting our influencer offering across the business.
• Supports on additional projects as required – such as new business pitches, market reviews and competitive trends.

What You’ll Need

• Passion for influencer marketing with a minimum of three years’ experience in the field of social & influence (Either B2B or B2C)
• Be able to demonstrate experience in building consistently productive relationships.
• A recognition of the cultural nuance of marketing across Asia Pacific with experience in some markets outside of your own.
• Deep-rooted & organic understanding of social trends and newest influencers, contributing content yourself to help your understanding of content creation mechanics and follower of relevant social news & trends.
• Have used Influencer & social tools & tech.
• A creative outlook with the ability to achieve the full potential from projects, keeping abreast of and utilising new industry developments and technology.
• Some experience of integrating social media & influencer in a multi-channel campaign activity.
• Self-motivated, action-oriented and ambitious with a positive "can-do" attitude
• Optimistic & excited to contributed to the future influence across APAC
• Proud to put Asia’s experience in social selling on the global map.

*Temporary Contract (6 Months)

• Plan and manage all procurement activities conducted by the Users' Divisions to ensure timeliness of procurement and contract implementation.
• Provide professional advice to Divisions on best practices in sourcing, contract management and supplier management practices and manage inquiries from users.
• Develop and maintain the company's procurement governance framework, striking an optimal balance between governance and operations efficiency.
• Lead and mentor the procurement team, promoting a culture of continuous improvement and innovation
• Lead the new procurement system implementation
• Manage the entire procurement process
• Review internal Corporate Services SOPs, templates to support digitalisation and streamline processes
• Establish and maintain a process and system of archival, organization, retrieval and disposal of records to support needs of HSG and compliance with internal policies
• Participate in ad hoc projects as assigned

Job requirements

• Tertiary qualification in Business, Accountancy or Finance
• Minimum 5 years of experience in procurement administration
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with Tenderboard system or Oracle.
• Committed with good working attitude and resilience to produce the desired results.
• Effective stakeholder management, communication and interpersonal skills.
• Has a growth mindset in seeking continual improvements and keeping up with digital transformation that leads to significantly better and cost-effective outcomes.
• Good team player and meticulous with numbers.
• Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure.
• Effective writing and presentation skills with a good command of English preferred.

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Reporting to General Manager, Sales & Marketing, this position will play a key role in driving our sales and marketing strategies focusing on technical support initiatives for global and Japanese customers. This role involves orchestrating joint trials, crafting technical proposals, and resolving complex issues. Additionally, the role will mentor and support technical executives within the Sales & Marketing division.

Responsibilities:

• Forge strategic alliances with Research & Development (R&D) team in Japan Headquarters (HQ) and counterparts from other countries to drive application and market expansion initiatives through thorough understanding of customers’ needs in global and Japanese markets
• Conduct in-depth analysis of market trends and competitive landscapes across global markets to formulate technical strategies tailored to diverse markets
• Deliver exemplary technical services to our global clientele, including Japanese customers and business partners for commercialization of polyolefin, polyethylene and other chemical products
• Devise and execute impactful marketing strategies, including innovative sustainable solutions, to elevate the company's brand and products presence and market value

Requirements:

• Bachelor’s Degree in Chemical Engineering/Polymer Science with 12 to 15 years relevant working experience
• In-depth knowledge in polymer and packaging industry related to m-LLDPE/HDPE/PP
• Proficient in Japanese language to liaise with counterparts from HQ in Japan
• Strong understanding of Japanese market and culture
• Highly self-motivated, meticulous, independent and resourceful
• Strong leadership and communication skills and an effective team player
• Effective customer orientation
• Able to travel within short notice when required

As SHINE continues our journey to be an organization of choice, we invite like-minded highly motivated individual to join our team in this journey of value and impact creation.

General:

At least 15 years of directly relevant work and management experience. Familiar with or prepared to serve in the social service sector. Those with work experience in programme-based environment highly preferred.

Technical Competencies

a. Accounting and Financial Management, including financial modeling and activity-based costing

b. Governance and compliance, including Corporate secretariat duties

c. Systems and applications (such as Business Central, Dynamics365) usage to support operational excellence. Some knowledge of cybersecurity, data protection and management essential

d. Legal entity structure and Taxation

Critical Core Skills

a. Thinking critically; problem solving and transdisciplinary thinking

b. Stakeholder management and results/outcome focused

c. Personal Effectiveness; change readiness, accountability and integrity

d. Communication and collaboration

e. Strategic mindset and agility

Key Responsibility Areas

1. Strategic Management

- Develop strategies and action plans for observing new/ developing trends and needs, in the

assigned areas of responsibility, initiating and developing new processes/structures to address

changing needs

- Promote collaboration and partnership internally and externally

- Lead and manage a small team to support the development and implementation of the

organisation’s strategic initiatives

2. Financial Management

- Develop financial models, including but not limited to the use of activity-based costing approach, in

support of the strategic thrust of financial sustainability

- Work closely with and provide support/guidance to internal stakeholders on reserves utilisation

and fund raising requirements.

- Develop strategic plan financial projections and operational budgets

- Support and guide the financial aspects of grant proposals and grant usage

- Monitor Cashflow and execution of investment plans

3. Grant Financial Governance and Reporting

- Manage and align external stakeholder (grantor) requirements with internal financial processes

- Perform/manage grant financial reporting and necessary analytics

- Review, establish and manage ring fencing mechanism to achieve compliance in an efficient manner

4. Accounting, Statutory and Management Reporting

- Ensure accounting complies with the SFRS and grantors’ requirement

- Ensure transparent, timely and accurate financial reports are prepared and made available to both internal and external stakeholders

5. Governance

- Manage SHINE’s governance framework and processes to ensure full compliance with IPC/Charity

code of governance and other relevant regulations.

- Manage Corporate Secretariat duties and compliances

6. IT and Data security and governance

- Work closely with outsourced IT service providers to ensure IT infrastructure and security measures are in place

- Maintain oversight of data security

7. Other duties as assigned

Only Singaporeans

We regret that only shortlisted candidates will be notified.

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a Senior Manager/ MTS to be part of our Facilities Department diverse team of talent. You will be the Subject-Matter-Expert for the Operation & Maintenance.

What you will be working on:

• Manage facilities operation team with 12-hour shift duties for 24 hours support to Fab.
• Manage round check on site, check on all consoles and servers of facilities control and monitoring systems in shift basis.
• Alarm handling, emergency response and actions in case of excursion happened by managing 1st line incident handling, breakdown repair works as well as actively participate in ERT incident.
• PM management - Ensure scheduled preventive maintenance (PM) and Corrective Maintenance (CM) executive and tracking till closure.
• Prepare operation summary report, including PM execution, alarm counts and analysis, SPC and analysis, round check, call in services, utilities usage and others if needed, say ESG. Besides, engineering or trouble shooting activities are also part of the report. The report shall be prepared, including daily, weekly, monthly, quarterly and annually.
• Training and Certification program for on duty team members.
• Coach, mentor and train team members on technical know-how to ensure department technical competencies are up to the highest standard.
• Manage activities isolation or lock out/tag out for after office hours contractor works.
• Review, recommend and implement changes to workflow to achieve company and department goals in relation to cost saving and operational improvement.
• Complies with internal SOPs, external regulatory and EHS requirements.
• Participate in continuous improvement projects.
• Perform/support quality investigations in a timely and thorough manner.
• Working closely with systems owners, Quality team ensuring optimal plant performance as well as troubleshooting issues and drive root cause analysis
• Support GEMBA walk and other duties as necessary

More About You:

• Master/ Degree in Electrical/ Mechanical/ Electronic/ Chemical/ Environmental Engineering
• Min 10 years of relevant experience in Semiconductor Wafer Fab environment
• Min 5 years’ management experiences
• Wafer fab operation experiences is a must
• Strong technical knowledge for at least in two disciplines of four major disciplines – electrical & control, mechanical, water treatment, gas & chemical systems.

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

OSAKI United International Pte Ltd (“OUI”) is a Singapore-based investment holding company owned by Osaki Electric Co. Ltd, a Japanese metering solutions provider listed in the Tokyo Stock Exchange, and the parent company of EDMI Limited (“EDMI”). EDMI is one of the international leaders and providers in innovative and advanced smart metering solutions for the global energy companies.

Assistant Manager/ Senior Internal Auditor

OUI is looking to hire an Assistant Manager/ Senior Internal Auditor.

This role is expected to assist and support OUI IA Department in improving the internal controls and governance processes of subsidiaries under OUI Group. You will be exposed to various Internal Audit work as well as related ad-hoc projects. This is an exciting opportunity to further your career in Internal Audit and gain international work exposure.

Key Responsibilities

1. Lead/ Assist in audit planning, coordinating, and executing approved risk-based internal audit plans.

2. Perform business process risk analysis and walkthroughs to identify risks, control deficiencies, non-compliances, and improvement opportunities.

3. Evaluate adequacy, effectiveness, and efficiency of operational and financial controls.

4. Maintain proper audit work papers to support audit findings and conclusions.

5. Conduct closing meeting to communicate audit observations to stakeholders.

6. Collaborate with stakeholders to develop feasible recommendations.

7. Draft concise audit report on the audit findings / issues identified and recommendations.

8. Assist in reviewing audit team’s work papers and audit report to ensure quality.

9. Perform follow-up audits to assess the implementation of audit recommendations.

10. Assist with ad-hoc projects including special reviews and investigations.

Requirements

1. A Bachelor's Degree, Professional Degree, or an equivalent professional qualification (CIA, CPA/ CFE) in Accountancy/Business/Finance.

2. At least 3 years of work experience (or at least 5 years for Assistant Manager) in internal and/or external audit.

3. Strong foundation in internal control concepts and auditing techniques.

4. Good interpersonal and communication skills. Able to work independently.

5. Able to travel for overseas business trips (~ 20%).

6. Candidates with the following will be favorably considered but not mandatory: -

(i) Prior working experience in technology/manufacturing sector.

(ii) Prior working experience in handling whistleblowing cases.

(iii) Possess SAP system knowledge and/or Data Analytics skills.

(iv) Knowledge in JSOX audits.

Interested candidates are invited to submit your resume and include the following: -

1. Reasons for leaving current employer (and past 2 employers, if any)

2. Current drawn salary (if any)

3. Expected salary

4. Earliest available date

Only short-listed candidates will be notified for interview.

Salary and job position offered to the selected candidate will commensurate with experience.

1. Laboratory Management and Operations

• Oversee the management of the laboratory and supervise lab staff.
• Ensure quality control and adherence to standard operating procedures (SOPs).
• Enforce quality and customer service standards in all laboratory areas.

2. Cell Culture and Research

• Design and manage cell culture processes, including nurturing and culturing NK and stem cell lines.
• Troubleshoot issues related to cell lines and their performance.
• Prepare research data for analysis, publication, and presentations.

3. Collaboration and Liaison

• Coordinate with local and international cell laboratories for research collaborations.
• Provide expert insights into medical technology queries and findings.

4. Laboratory Procedures and Analysis

• Analyze blood cells using microscopic techniques and procedures.
• Perform and ensure accuracy through regular standardization, calibration, and internal quality control programs.
• Resolve discrepancies in specimen labeling, handling, or collection before conducting procedures.

5. Equipment Maintenance and Inventory

• Operate, calibrate, and maintain laboratory equipment following manufacturer guidelines.
• Conduct basic troubleshooting for equipment malfunctions and arrange for repairs as needed.
• Maintain inventory of laboratory supplies by monitoring stock levels and expediting orders.

6. Professional Development and Reporting

• Prepare detailed reports by collecting, analyzing, and summarizing laboratory findings.
• Enhance professional and technical knowledge through workshops, seminars, professional publications, and self-directed learning.

7. Safety and Compliance

• Maintain a safe and clean working environment by following SOPs, rules, and regulations.
• Adhere to infection control and hazardous waste policies to protect staff and patients.
• Keep accurate records and documentation while maintaining patient confidentiality.

8. Team Contribution

• Actively participate in team efforts and accomplish assigned tasks within the given deadlines.

Requirements

• Proven experience in managing laboratory operations and cell cultures, particularly NK and stem cell lines.
• Strong knowledge of laboratory procedures, including blood cell analysis, equipment calibration, and quality control.
• Hands-on experience with laboratory equipment maintenance and troubleshooting.
• Excellent organizational and inventory management skills.
• Ability to analyze and present research findings effectively.
• Commitment to continuous professional development and staying updated with advancements in the field.
• Knowledge of safety protocols, infection control, and hazardous waste management.
• Effective collaboration and communication skills for working with local and international laboratories.
• Compassion and ability to handle sick pet animals with care and love.
• Bachelor’s degree (or higher) in a relevant scientific field, such as Medical Technology, Biotechnology, or Life Sciences.

Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

• Plan and execute building maintenance and operational programs for all facilities.
• Manage and handle all client contracts, including contractors and sub-contractors for various maintenance items, activities, and tasks.
• Manage and handle all A&A works, including preparing technical and economical offer, planning resources, and executing the job within the required deadline.
• Coordinate and enact site safety & quality programs, while making sure safety & quality policies are maintained.
• Ensure the efficiency and operational capacity of the BMS/IBMS systems.
• Prepare operation reports, maintenance budgets, and provide related analysis.
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met.
• Handle all the facilities planning, resource deployment, and cost estimations for equipment and facilities.
• Manage, handle, and supervise all facilities engineers and technicians, provide guidance and mentorship as well as orientation for new recruited staff.
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues.
• Attend regular meetings with customers as well as internal departmental briefings.
• Prepare and file all relevant reports with the government and regulatory authorities as well as for internal company auditing purposes.

REQUIREMENT

• At least 5 years of professional work experience in Facility Maintenance.
• Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
• Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.
• Experience in serving multiple customers.

QUALIFICATION

• Degree / Diploma in Engineering / Facilities Management) or any other relevant discipline from a reputable local or foreign university or polytechnic.
• Certification in Facilities Management will be an added advantage.

• Plan, implement and monitor the care process, referral and follow-up workflow.
• Provide supervision to the team to provide care and support, in alignment with the overallprogramme objectives, adhering to the relevant ethical and legal guidelines.
• Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
• Responsible for establishing the network with other stakeholders like community partnersand/or related agencies to build collaborative partnerships and better facilitate care andsupport for clients and caregivers.
• Establish and review work and communications workflow including identification, referraland escalation work processes as well as the development/update of the servicemanual.
• In charge of the analysis and review of the collated data, and monitoring of the team'sprogress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to theprogramme requirement, as well as the prevailing personal data protectionand security guidelines.
• Oversee the training and professional development of the team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model.
• Other ad-hoc assignments at the discretion of the Department Head

Qualifications

• Min Bachelor's Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
• Minimum 3 years' experience in community healthcare settings in Singapore

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Summary

The individual will be responsible for leading and overseeing subcontracting and procurement operations for large-scale construction and engineering projects in Singapore. The ideal candidate will possess extensive expertise in cost control, contract management, and vendor negotiations, demonstrating a proven ability to navigate complex contractual and procurement processes within Infrastructure and Oil & Gas EPC projects.

Duties & Responsibilities

• Lead the subcontracting process throughout both the bidding and execution phases, which includes the preparation and review of inquiry packages and contract documents.

• Deliver concise and clear summaries of tasks, outlining the progress of all activities.

• Ensure that reports and the master work plan are updated prior to escalating any critical issues or risks related to subcontract management.

• Negotiate and finalize contracts with subcontractors and suppliers, ensuring competitive pricing and adherence to project timelines.

• Maintain a comprehensive understanding of the client's contract requirements, including JGC responsibilities, and effectively integrate these details into project subcontract strategies, plans, and procedures.

• Manage project cost control measures, monitor budget compliance, and identify potential risks associated with cost overruns.

• Oversee payment processing, including invoice verification and milestone progress checks for subcontractors.

• Facilitate the change management process, including the evaluation and implementation of change orders.

• Manage multiple subcontracts in the field, serving as a liaison between the home office and the client’s organization, where applicable. This includes overseeing the administrative activities of subcontractor teams for all construction and service contracts, in accordance with corporate systems, procedures, budgets, and schedules.

• Coordinate closely with multidisciplinary teams and stakeholders to resolve commercial issues and maintain project efficiency.

• Mentor and guide team members, provide training, and evaluate performance.

Key Requirements

• Master’s and/ or bachelor’s degree in Infrastructure, civil engineering, Quantity Surveyor qualified or industry equivalent field, with minimum of 12 years of experience

• Experience in Infrastructure, Civil Engineering, Pharmaceutical, Chemical, Oil & Gas

Knowledge & Skills

• Familiarity with cost estimation practices aligned with Singaporean norms and regulations

• Expertise in site project cost control throughout bidding and project execution phases

• Experience in sub-contracting

• Proficiency in procurement and purchasing

• Excellent negotiation skills

• Effective problem-solving abilities

• Strong communication skills

Responsibilities

· Providing guidance and input to the team on the tendering, execution, and completion of all projects to meet budget and timeline requirements.

· Lead fit out team on site and project meetings with clients.

· Collaborate with internal teams to review MEP, Commercial, Contracts for project tenders and execution.

· Liaise with Finance & Administration divisions to ensure that operational processes are streamlined and in line with business objectives.

Requirements

· Must be able to communicate in Chinese and English and local dialects with all parties involved in construction.

· Ideally 10 years of practical working experience with 10 years in Corporate Office / Retail Projects in a Main contractor in a Senior Management role.

· Strong leadership skills and experience in managing a team of departmental heads.

· Ideally Degree or Diploma in Engineering / Construction or equivalent (Not a must). BCA issued certificate holders are also welcomed.

· Certificate in Construction Safety Course for Project Managers.

· Good knowledge of local authority requirements and engineering standards.

· Align the expectations of key stakeholders of each project, to ensure timely information is shared - from Project Strategy, Design, Timing and Commercial expectations.

· Proficiency with Microsoft Office applications, familiarity with AutoCAD.

· Proficiency with MS OneDrive / Sharepoint.

· Appreciate and good drive in quality works.

· Can-do attitude.

Perks and benefits

· Flexible work arrangement

· Medical Benefits

· Transport Allowance

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Program Operations Support
  • Manage pre-matriculation and daily operational matters for Postgraduate Professional Programs
  • Pre-matriculation duties include:
    • Collaborates closely with Recruitment and Admission teams on application timeline to ensure sufficient turnaround time for pre-term administrative works.
    • Gather pre-term administrative information from incoming students for logistics planning.
    • Prepare all pre-matriculation documents for communication to incoming students.
    • Plan and design orientation programme, including operational and logistical arrangements.
    • Co-ordinate with Registrar Office on online matriculation and ID verification.
    • Co-ordinate with relevant offices to arrange for presentation sessions, campus tours, etc. for Orientation
    • Prepare welcome pack.
    • Sources vendors who can provide the appropriate team building and leadership development programme suitable for students.
    • Executes all orientation activities, gathers feedback from students via an online platform, and evaluates external vendors.
  • Ensure compliance with program and Registrar policies and guidelines.
• Stakeholders' management
  • Act as a liaison between the Deanery, Academic Director, faculty, staff, and students.
  • Serves as the primary point of contact for students.
  • Provide personalized attention to the high-profile executives enrolled in the programs.
  • Address last-minute requests and follow-ups promptly, ensuring a high level of service standards.
• Alumni Relationship Building
  • Recognize the potential high net worth and influential status of the students.
  • Contribute to the development of strategies to engage and foster relationships with the alumni.
• Student's Financials
  • Serves as point of contact to students for all tuition fee billing inquiries including grant administration from external parties
  • Reviews the aging report, following up with reminders to students as needed.
  • Resolves finance-related issues with Office of Finance
  • Prepares budget submissions and track expenses for individual cost centers.
• Events Management
  • Support Programme Manager in the administrative, operational, and logistics arrangement of events as and when required, e.g., Conferences/Workshops/Competitions/ Graduation Dinner/ Networking Events/Award Ceremony/Overseas segments

• Bachelor's degree with at least three years of related experience or a diploma with at least 5 years of related experience.
• Prior experience relevant to this position or acquired in an educational setting will be advantageous.
• Analytical and meticulous with an eye for details.
• A good team player, independent and initiative.
• Ability to multi-task with good interpersonal and communication skills.
• Decisive, with ability to work well under pressure.
• IT savvy and proficient in MS Office Applications (Excel, Word, Powerpoint).
• Excellent written and spoken communication.
• Fluency in Mandarin would be an advantage.
• Able to work on weekends and weekday evenings when required.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

We are assisting our real estate client to recruit for a Manager or Senior Manager to join them as part of their expansion plan. This is a new headcount as they have been growing in this resilient asset class and looking to formulate and execute strategies to maximise the value of their portfolio.

Reporting to the Head of Asset Management, you will be driving the asset positioning strategies to achieve the financial, operational and sustainability goal of the assigned portfolio. You will prepare and analyse budgets, business plans and asset reports to evaluate the financial performance of the assets, perform hold-sell analysis, monitor lease expiry and rental collection.

You will also identify and analyse trends in the local market and recommend asset management strategies and opportunities. This will include negotiating and managing lease management issues and dealing with property related matters such as valuation, insurance etc

Requirements:

• You possess a Degree in Real Estate / Business / Finance or its equivalent and have at least 7 years’ relevant experience in asset management.
• Having some knowledge of ESG trends and regulations for real estate are highly advantageous.
• You are an independent, self-motivated individual and a resourceful team player.
• You possess strong written, verbal and interpersonal communication skills as well as being analytical with good business and financial acumen/modelling.
• There might be some travelling as this portfolio is primarily regional.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Job Description & Requirements

1. Branding:
i. Collaborate closely with the General Manager to assist in developing the corporate brand strategy, direction, and execution plan.
ii. Create, manage, and update brand communication guidelines and workflows with the General Manager.
iii. Lead the execution of the brand communication plan in coordination with relevant stakeholders across divisions, entities, and local countries in the Asia and Oceania region.
iv. Develop, manage, update and continuously enhance regional branded materials and global assets provided by the GHQ CC Division (Japan Headquarters).

2. External communication: Enhance the company brand's positive reputation in the public eye.
i. Develop an annual communication plan based on the brand strategy and direction.
ii. Lead the execution of the communication plan in collaboration with relevant stakeholders across divisions, entities, and local country offices in the Asia and Oceania region.
iii. Research, propose, and implement innovative communication methods including enhancing the company website, developing regional social media strategies, and utilizing other effective touchpoints as needed.

3. Internal Communication: Enhance employee engagement and workplace experience.
i. Develop and execute an internal communication plan, including events, to foster transparency in information and knowledge sharing. This will help employees gain a deeper understanding of company's brand value, business operations, diverse talents, and future opportunities across local and overseas entities in the Asia and Oceania region.

4. Crisis Communication:
i. Understand and adhere to crisis procedures as directed and guided by GHQ.
ii. Provide support to GHQ as needed
iii. Assist in delivering regional crisis communication guidance and training to employees.

5. Manage relevant outsources and partners:
i. Lead and manage outsourced vendors and partners to execute communication plans, ensuring adherence to the schedule and budget.

6. Team management and development
i. In collaboration with the General Manager, develop and manage the Corporate Branding and Strategy team, including overseeing resources, budgeting, and other related responsibilities.

Requirement:

- Education: Degree or diploma in communication, branding, marketing, or a relevant field.
- Experience: At least 10 years of relevant experience.
- Leadership: Proven leadership abilities with experience in managing teams.
- Industry Experience: Experience in the shipping industry.
- Communication Planning: Ability to lead development communication planning.
- Presentation Skills: Competence in delivering presentations.
- Creativity and Project Management: Demonstrated creativity and strong project management skills.
- Interpersonal and Communication Skills: Exceptional verbal and written communication skills, adept at engaging with various stakeholders across divisions, countries, and entities.
- Analytical and Problem-Solving Skills: Strong analytical and problem-solving capabilities.
- Adaptability: Flexibility, resourcefulness, and the ability to thrive in a fast-paced, changing environment.
- Digital Communication: Deep understanding and extensive experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

JOB SUMMARY

• This role could be based in Singapore or India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Support the development and implementation of a HR investigations framework to investigate employment related concerns and Non-Financial Misconduct (NFM) matters, such as grievances, allegations of unfair treatment, bullying, harassment, discrimination and victimisation (HR investigations).
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Oversee, supportor provide guidance on HR investigations as needed. Manage complex HR investigations, disciplinaries, appeals as needed. Ensure that HR investigations are conducted thoroughly, impartially, and timely.
• In partnership with the ER Leadership Team (ERLT), uplift and maintain the function’s capabilities to conduct HR investigations in accordance with Group Policies, Standards and best practices - including appropriate escalation, case management, employee support, data capture, evidence management, electronic evidence retrieval and review, interviewing and reporting.
• Support the enhancement of the function’s investigation capabilities by leveraging on technology, conducting data analytics and studying industry benchmarks.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.
• Support the assessment of investigation findings to identify systemic issues or trends and support the development of remediation plans to address the root causes of misconduct (including NFM) and prevent future occurrences.
• Lead or support projects and programmes to enhance the Bank’s management of misconduct as needed, such as the Bank’s NFM framework, in line with legal and regulatory requirements.
• Support the development and enhancements of ER Case Management System.

RESPONSIBILITIES
Strategy

• Support the development and implementation of HR investigation framework.
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.

Business

• Provide regular reports and other Management Information in an agreed and standardised format.
• Coordinate identification of themes, trends and lessons learnt from HR investigations across the Bank to support the continuous improvement of the Bank’s conduct culture.

Processes

• Support, oversee or provide guidance on HR investigations as needed.
• Manage complex HR investigations, disciplinaries, appeals as needed.
• Ensure that HR investigations are conducted thoroughly, impartially, and timely.

People & Talent

• Lead through example and build the appropriate culture and values.
• Continuously take steps to develop and improve investigative technical skills across HR with the view of delivering high quality investigations that protect the interests of the Bank and employees.
• Support the provision of trainings on how to conduct investigations and other conduct and culture related topics. Conduct lessons-learned meetings among team members, hold roundtable talks and collect feedback openly.
• Establish, develop, and maintain close collaboration with key internal functional stakeholders including SIS, Legal, CFCR, and across HR, to fully embed the HR Investigations framework including the formalisation of policies, procedures, processes and controls.

Risk Management

• Conduct risk assessments on concerns and allegations through the lifecycle of an investigation, comply with mandatory escalation requirements and recommend appropriate actions to mitigate associated risks.
• Ensure senior management and Risk Owners are fully informed of all key risks and issues in area of responsibility and reported in line with Bank’s operational risk process.
• Proactively collaborate with relevant stakeholders to identify opportunities for improvement in the quality and timeliness of investigations, and the robust management of operational, legal and regulatory risk, with the view to developing and implementing effective solutions and drive continuous improvement.
• Conduct thematic reviews to identify common themes or trends, and share observations with relevant Risk Owners.

Governance

• Conduct HR investigations in accordance with the Bank’s relevant policies including the Grievance Standard, Speaking Up Standard, Group Investigation Standard and Practice Notes as needed.
• Provide reporting and/or Management Information to relevant governance bodies as needed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters including timely responses to Internal Audit or regulatory requests.

Key Stakeholders

• ERLT
• Shared Investigative Services
• HR stakeholders
• CFCR

Our Ideal Candidate

Required

• 7+ years of experience in conducting investigations in a corporate environment.
• Demonstrated proficiency in establishing effective policies, procedures and processes in conducting high quality, timely investigations, ensuring fair treatment to impacted individuals.
• Excellent judgement, collaborative, being a team player, diplomacy, empathy and a ‘can-do attitude’.
• Politeness, sensitivity and the ability to gently but professionally stand your ground when needed.
• An inquisitive approach to practices, procedures, and specific transactions.
• Personal authority and integrity, independence, creativity, resourcefulness and resilience.
• Must possess ability to assess risk, leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.

Desirable

• Knowledge of employment law and regulatory standards relevant to employee conduct in financial services.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Business Partnering
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

• This role could be based in Singapore or India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Support the development and implementation of a HR investigations framework to investigate employment related concerns and Non-Financial Misconduct (NFM) matters, such as grievances, allegations of unfair treatment, bullying, harassment, discrimination and victimisation (HR investigations).
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Oversee, supportor provide guidance on HR investigations as needed. Manage complex HR investigations, disciplinaries, appeals as needed. Ensure that HR investigations are conducted thoroughly, impartially, and timely.
• In partnership with the ER Leadership Team (ERLT), uplift and maintain the function’s capabilities to conduct HR investigations in accordance with Group Policies, Standards and best practices - including appropriate escalation, case management, employee support, data capture, evidence management, electronic evidence retrieval and review, interviewing and reporting.
• Support the enhancement of the function’s investigation capabilities by leveraging on technology, conducting data analytics and studying industry benchmarks.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.
• Support the assessment of investigation findings to identify systemic issues or trends and support the development of remediation plans to address the root causes of misconduct (including NFM) and prevent future occurrences.
• Lead or support projects and programmes to enhance the Bank’s management of misconduct as needed, such as the Bank’s NFM framework, in line with legal and regulatory requirements.
• Support the development and enhancements of ER Case Management System.

RESPONSIBILITIES
Strategy

• Support the development and implementation of HR investigation framework.
• Support the development and implementation of policies, procedures and process documents to ensure the integrity and effectiveness of HR investigations.
• Collaborate with internal stakeholders in Business, CFCR, Legal and HR to ensure that HR investigations align with the Bank's overall risk management and governance strategies.

Business

• Provide regular reports and other Management Information in an agreed and standardised format.
• Coordinate identification of themes, trends and lessons learnt from HR investigations across the Bank to support the continuous improvement of the Bank’s conduct culture.

Processes

• Support, oversee or provide guidance on HR investigations as needed.
• Manage complex HR investigations, disciplinaries, appeals as needed.
• Ensure that HR investigations are conducted thoroughly, impartially, and timely.

People & Talent

• Lead through example and build the appropriate culture and values.
• Continuously take steps to develop and improve investigative technical skills across HR with the view of delivering high quality investigations that protect the interests of the Bank and employees.
• Support the provision of trainings on how to conduct investigations and other conduct and culture related topics. Conduct lessons-learned meetings among team members, hold roundtable talks and collect feedback openly.
• Establish, develop, and maintain close collaboration with key internal functional stakeholders including SIS, Legal, CFCR, and across HR, to fully embed the HR Investigations framework including the formalisation of policies, procedures, processes and controls.

Risk Management

• Conduct risk assessments on concerns and allegations through the lifecycle of an investigation, comply with mandatory escalation requirements and recommend appropriate actions to mitigate associated risks.
• Ensure senior management and Risk Owners are fully informed of all key risks and issues in area of responsibility and reported in line with Bank’s operational risk process.
• Proactively collaborate with relevant stakeholders to identify opportunities for improvement in the quality and timeliness of investigations, and the robust management of operational, legal and regulatory risk, with the view to developing and implementing effective solutions and drive continuous improvement.
• Conduct thematic reviews to identify common themes or trends, and share observations with relevant Risk Owners.

Governance

• Conduct HR investigations in accordance with the Bank’s relevant policies including the Grievance Standard, Speaking Up Standard, Group Investigation Standard and Practice Notes as needed.
• Provide reporting and/or Management Information to relevant governance bodies as needed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters including timely responses to Internal Audit or regulatory requests.

Key Stakeholders

• ERLT
• Shared Investigative Services
• HR stakeholders
• CFCR

Our Ideal Candidate

Required

• 7+ years of experience in conducting investigations in a corporate environment.
• Demonstrated proficiency in establishing effective policies, procedures and processes in conducting high quality, timely investigations, ensuring fair treatment to impacted individuals.
• Excellent communication skills and ability to engage with senior stakeholders
• Active listening, ability to apply emotional intelligence.
• Excellent judgement, collaborative, being a team player, diplomacy, empathy and a ‘can-do attitude’.
• Politeness, sensitivity and the ability to gently but professionally stand your ground when needed.
• An inquisitive approach to practices, procedures, and specific transactions.
• Personal authority and integrity, independence, creativity, resourcefulness and resilience.
• Must possess ability to assess risk, leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.

Desirable

• Knowledge of employment law and regulatory standards relevant to employee conduct in financial services.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Business Partnering
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers