Join us as a strategic change agent, playing a pivotal role in shaping the future of our organization. You’ll drive impactful projects, influence company-wide initiatives, and create a legacy that empowers employees at all levels. If you thrive on fostering innovation, leading dynamic teams, and celebrating successes, this is the role for you.

Role and Responsibilities

• Strategic Change Leadership: Develop and implement a comprehensive roadmap for continuous improvement that aligns with long-term business objectives and drives strategic transformation.
• Lean & Kaizen Excellence: Champion lean methodologies and Kaizen practices to streamline operations, eliminate waste, and deliver breakthrough results.
• Culture of Innovation: Foster a mindset of innovation and continuous improvement throughout the organization, empowering teams to think creatively and take ownership of their contributions.
• Recognition & Storytelling: Establish recognition programs to celebrate employee contributions and use storytelling to share success stories that motivate and inspire.
• Employee Empowerment: Launch and guide employee-led initiatives to encourage participation in process improvements, enhancing engagement and ownership.
• Cross-Functional Collaboration: Partner with various teams and senior leaders to align initiatives with strategic business goals and ensure the successful integration of best practices.
• Digital & Lean Synergy: Integrate digital solutions with lean methodologies to optimize processes and support data-driven decision-making.
• Sustainability Focus: Align lean activities with sustainability initiatives to contribute to the organization’s environmental and social responsibility goals.
• Continuous Learning: Stay at the forefront of industry trends and incorporate cross-industry best practices to keep the organization ahead of the competition.
• Diversity & Inclusion: Ensure diverse perspectives are included in all continuous improvement initiatives, leveraging the full potential of the workforce.

Key Competencies

• Leadership & Communication: Exceptional ability to lead, influence, and communicate effectively with employees at all levels.
• Soft Skills: Empathy, adaptability, and strong listening skills to build trust and excitement for change.
• Analytical & Problem-Solving: Strong analytical skills with a proven ability to address complex challenges and implement effective solutions.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Advanced degrees or Lean certification are a plus.
• Minimum of 5 years in implementing lean, Kaizen, and large-scale transformation projects that engage and elevate the workforce.

Job Order: 734204

Job Responsibilities:

• Develop and implement a comprehensive product strategy aligned with the company’s vision and
  goals.
• Lead the product management team, providing direction and mentorship.
• Identify market opportunities and define product vision, goals and roadmaps.
• Conduct market research and competitive analysis to inform product decisions.
• Act as the primary liaison between the product team and other departments, ensuring clear
  communication and alignment.
• Present product plans and progress to executive leadership and other key stakeholders.
• Foster strong relationships with customers and gather feedback to guide product improvements.
• Analyze product performance data and make data-driven decisions to enhance product offerings.
• Perform market potential analysis and competitor analysis.
• Propose and implement product strategy to meet company's growth and revenue plan.
• Implement processes and tools to improve efficiency and effectiveness of product management
  practices.
• Ay other duties or projects, as assigned.

Requirements:

• More than 10 years’ experience in automotive electronics industry, preferably with product
  management or product marketing experience
• Product management/marking experience in automotive industry, especially in products such as
  display, infotainment, domain controller, internet of vehicles, ADAS and/or autonomous driving.
• Willingness to travel within Asia, especially India and China.
• Strong understanding of product development processes, agile methodologies, and user-centred
  design principles.

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Strategy and Growth Initiatives, WPB South and Southeast Asia.

Principal Responsibilities

Strategy and Strategic Projects

• Support the of the Director, Strategy and Growth Initiatives WPB South & Southeast Asia to formulate the strategic vision and priorities for WPB South & Southeast Asia, to conduct regular Market reviews, and to drive the formulation and execution of strategic projects for the Region, both regionally or supporting local markets
• Develop critical analysis to facilitate management decision in the Region or Markets
• Collaborate with stakeholders in the Region or Markets to drive the implementation of special projects including immediate business problem fixes
• In collaboration with the Governance and Business Management teams within the South and Southeast Asia Chief of Staff construct, drive, manage and oversee the strategy implementation in WPB South & Southeast Asia markets along with WPB Market teams ensuring that the strategic objectives are met
• Support group strategy for M&A deals, including the coordination and administrative processes where needed e.g. AdCo or GSM for M&A projects
• Fulfil ad-hoc individual strategic analysis/requests, as a contribution to larger projects
• Prepare or coordinate the preparation of strategy related content for HBAP Forums, Investors, Board meetings, and other senior management meetings, often in coordination with other internal teams
• Develop the ESG strategy for WPB in South Asia, in partnership with the Sustainability function and with Group WPB
• Prepare regular competitor benchmarking across the Region, including for several key Markets, Segments and Products, to inform management decision-making

Collaboration and partnerships

• Drive the collaboration agenda within WPB as well as with other LOB’s, across the Region and in coordination with the Markets and the Group
• Facilitate best practices and collaboration across Proposition (EBS), Acquisition (EBS) and Product and Pricing (MSS)
• Set up and manage relevant governance to monitor progress and take corrective actions when needed to meet agreed plans
• Support the deployment of a regional cross-border strategy across origination, activation and customer life cycle management, in close partnership with the Markets and the Group teams; facilitate regional engagement and participate in projects where necessary
• Support the deployment of customer growth strategy and distribution optimization across the Markets. Facilitate regional engagement and participate in projects where necessary
• In close partnership with the Markets and the Group Partnerships team, coordinate partnerships strategy and maintain an updated vision of the market landscape, competitive pressure, and partnership opportunities

Leadership & Teamwork

• Influence and champion progress vis strong individual leadership
• Nurture excellent and productive relationships with stakeholders across the WPB community and the wider HBAP community

Operational Effectiveness & Control

• Maintains HSBC internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external Regulators
• Maintaining integrity and fairness towards customers in development of propositional enhancement
• Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, the Group Compliance Policy
• Understand the Treating Customers Fairly (TCF) principles, philosophy and how this affects the role
• Act in a manner that takes account of these principles to ensure fair outcome for customers

Qualifications

• Experience in strategy formulation, execution roadmap design and execution tracking
• Market experience in relevant business lines i.e. consumer banking, wealth, private banking is preferred
• A strong sense of team spirit and collaboration
• Strong analytical and problem solving skills
• Well developed project management skills
• Proven track record in working in multi-function projects
• Experience in stakeholder management at senior level across the HSBC Group or a comparable organization
• Significant interpersonal skills and ability to navigate and build relationships across different sets of stakeholders
• Culturally sensitive. Experience with multi-geography teams
• Result oriented. Robust capability of working under pressure and multi-tasking
• Digital experience and capabilities will be valued

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KC5L&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

The Senior Manager of Leisure Academy will oversee the strategic planning, execution, and management of all operations, programmes, and resources of the Leisure Academy. This role ensures the delivery of high-quality programmes, client satisfaction, and alignment with organizational goals while driving growth, marketing outreach, and continuous improvement.

Key Responsibilities

Strategic Leadership

• Develop and execute strategic plans for the Leisure Academy, ensuring alignment with organizational objectives.
• Lead the development and implementation of new programmes, courses, and initiatives to meet market demands and enhance the Academy’s reputation.
• Drive innovation, best practices, and digital integration in operational processes and service delivery.

Marketing and Social Media

• Develop and execute marketing strategies to promote the Leisure Academy’s offerings and enhance its brand visibility.
• Oversee social media campaigns, content creation, and community engagement to drive audience growth and engagement.
• Collaborate with the marketing team to design promotional materials, advertisements, and online campaigns.
• Track and analyze the effectiveness of marketing initiatives and adjust strategies as needed to optimize results.

Operational Management

• Oversee the planning, coordination, and execution of all Leisure Academy programmes and events.
• Ensure optimal utilization of facilities, resources, and personnel for programme delivery.
• Establish and monitor KPIs to measure the success and impact of the Academy’s operations.
• Ensure compliance with policies, SOPs, and industry standards.

Client and Stakeholder Management

• Build and maintain strong relationships with clients, partners, and stakeholders.
• Manage high-level client communications, proposals, and agreements to ensure client satisfaction and retention.
• Handle escalations and resolve issues promptly and effectively.

Team Leadership and Development

• Provide leadership, guidance, and support to the Leisure Academy team.
• Foster a collaborative and high-performing team culture.
• Identify training and development needs and implement initiatives to upskill team members.

Financial Oversight

• Develop and manage the Academy’s budget, ensuring cost-efficiency and profitability.
• Liaise with the finance department for invoicing, payments, and financial reporting.
• Identify opportunities for revenue generation and cost optimization.

Reporting and Analytics

• Prepare and present periodic reports on operational performance, financial status, and strategic initiatives.
• Analyze feedback, market trends, and data to guide decision-making, improve programme delivery, and shape marketing efforts.

Key Performance Indicators (KPIs)

• Achievement of revenue, profitability, and marketing engagement targets.
• Successful delivery of programmes and high client satisfaction scores.
• Growth in client base, programme offerings, and social media reach.
• Team engagement, retention, and performance metrics.
• Adherence to operational, financial, and marketing goals.

The Senior Manager of Leisure Academy is a critical leadership role that combines strategic thinking, marketing expertise, and operational excellence to drive the Academy’s mission and long-term success.

Job Requirements

Educational Background: Degree in Business Administration, Hospitality, Education, or related fields.

Experience: Minimum of 5–8 years in a managerial role, preferably within education, F&B, or leisure industries.\

Skills:

• Strong leadership and strategic planning abilities.
• Excellent organizational and coordination skills.
• Analytical mindset with attention to detail.
• Exceptional written and verbal communication skills.
• Proficiency in project management and financial planning
• 
  
• Personal Attributes:
• Results-driven and resourceful.
• Adept at multi-tasking and working under pressure.
• Passion for food, education, and the chef profession is highly desirable.

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

Strategic Planning:

· Work closely with fee-earners to understand their business objectives and formulate effective business development strategies to overseeing the execution of the plans

· Contribute to the development of ongoing maintenance of an action oriented business development plan for the relevant practice areas and industry groups

· Manage the BD budget of the assigned groups

Client Relationship Management, Target Relationships and Leads Generation:

· Maintain client and target relationship plans for relevant practice areas and firm wide industry groups

· Drive / catalyse fee earner targeting, contacting and follow up (against targeting plans)

· Identifies and follows through on leads from thought leadership events and initiatives

· Provides support on client care initiatives

· Liaises with trade associations with which the organization can partner to promote thought leadership initiatives, for leads generation purposes

Bids and Proposals Management:

· Work on Bids and Proposals to support and advise on best practice

· Management of Bids and Proposals from end to end

· Work with global offices to produce Bids and Proposals materials

Skills:

· Identify Associate development needs in relation to business development and marketing

· Provide coaching/training to support the development of the Associates’ business development skills

Develop a Knowledge of the Markets and Industries:

· Use sector market research, trade press and fees/client analysis to assist in planning and identifying issues to be exploited for marketing purposes

· Produce supporting market and client information

· Undertake competitor analysis

· Demonstrates understanding and/or steep learning curve of the nature of industries and practice areas of the firm

Marketing Management, Thought Leadership Support and Digital Marketing:

· Initiates ideation of thought leadership initiatives with event owners and thought leaders based on industry, legal and regulatory trends

· In support of the marketing plan, drive activities such as thought leadership campaigns, PR, sponsorships, knowledge based marketing, website content, hospitality and seminars in order to generate enquiries, build profile and develop client relationships

· Coordinate role and activities with other Business Groups/jurisdictions and draw upon specialist skills of the central marketing team

· Initiate internal communications in order to increase referrals from, and to, other parts of the firm

· Proposes business development and marketing vehiclse, in collaboration with marketing colleagues, to execute and promote thought leadership content

· Initiates collaboration with events services provider to execute events, which are sources of leads generation funnels

· Conceptualizes and edits videos to convey thought leadership content, whether singly, or in collaboration with marketing colleagues

Behavioural Competencies

· Excellent Interpersonal skills

· Positive Attitude

· Takes Responsibility and ability to work with minimal supervision

· Good People Management skills

· Have a high emotional intellect to manage within the firm and external vendors

Role Specific Competencies/ Skills

· Excellent written and verbal communication skills in English (second language is a plus)

· Good presentation skills

· Strong Microsoft office skills – Word, Excel, Powerpoint

· CRM (InterAction) skills is preferred

· Digital marketing and video editing knowhow is preferred

Work Experience

At least 2 to 4 years of working experience in a business development, marketing or communications role, preferably in a professional services or financial services firm

Job Description & Requirements

• Guide and monitor Proiect Managers to ensure the project is well managed to meet clients’ satisfaction.

• ⁠Liaise with vendors/sub- contractors, in-house designers, mall managements and clients.

• Coordinate and manage full life cycle renovation projects.

• To ensure site matters tallies with the design drawing and design intent.

• Ensuring timely and smooth project handover within stipulated timelines.

• Tracking and reporting on project progress weekly.

• To prepare Project Timeline for Principal's review, and to present to Client for approval prior to starting work.

• Conduct Quality Checks.

• To ensure defect check prior and after each renovation work, and ensure defect rectification to be satisfactory to the company standard before handing over to Client.

• To ensure day to day defect rectification raise by existing or future clients are arranged for rectification on a timely manner.

• To arrange the list of Contractors catered for the project prior to the start of the renovation work, and to present to Principal for approval before asking for costing from the Contractors.

• Being the key single interface between the company and clients, obtain client's feedback and resolve project related issues such as payments, etc.

• To meet potential customer, prepare quotation and close the project.

Qualifications:

• At least 8 years of project management and related experience.

• Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking clients, vendors, and contractors.

• Proficiency in Microsoft Office.

Who are we looking out for:

• Passionate.

• Meticulous and detail-oriented.

• Proven ability to solve problems creatively.

• Strong familiarity with project management and best practices.

• Experienced in seeing projects through the full life cycle.

• Strong initiative, communicative skills, dynamism, and resourcefulness.

• Proven ability to complete projects according to outlined scope and timeline.

• Able to work independently and self-motivated.

(A) PRIMARY DUTIES & RESPONSIBILITIES

• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and integration/harmonisation of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Support the conceptualisation of new or review of existing workflows/processes to optimise the efficiency and quality of care delivery.
• Perform basic operational data collection, analysis and trending to inform decision-making.
• Provide secretariat and administrative support for discussions, workgroup meetings and routine reports (e.g. minutes-taking, venue sourcing).
• Conceptualise & spearhead marketing initiatives through research and identifying marketing trends to positively profile and increase awareness of the company and to reach identified target audiences and stakeholders in an effective manner.
• Manage and steer appointed agencies and vendors to support ongoing online/offline marketing initiatives and campaigns comprising but not limited to SEO/SEM, digital advertisements, content marketing, email marketing, events and other promotional initiatives.
• Uphold the organisation’s reputation through the execution of public relations activities and managing customer feedback through front-facing email accounts, Google reviews and other relevant platforms.
• Cultivate and manage partnerships with key business stakeholders with the aim of developing strategic collaborations to drive mutually beneficial business outcomes.
• Develop and maintain long-term relationships with healthcare professionals, insurance partners, medical concierges and other third-party platforms to drive a pipeline of leads and referrals to the company.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
• Other relevant ad-hoc tasks as assigned.

(B) KEY JOB SPECIFICATIONS

Education

Bachelor degree in Communication Studies, Marketing, Public Relations or other related disciplines.

Experience

• Degree in marketing, communications or business with at least 3-5 years of relevant work experience. Candidates with related healthcare operational experience may also be considered.
• Strong proficiency in Microsoft Office and digital media platforms.
• Prior experience in healthcare operations/marketing/digital agency would be an added advantage.
• Excellent analytical, interpersonal, and communication skills.
• Strategic thinker with strong critical thinking and project management skills.
• Resourceful and able to work independently in a dynamic environment with a passion for analysing and improving operations.
• Energetic, driven, adaptable, has good initiative and is able to multi-task and cope well when working under pressure and against tight timelines.
• Strong communicator with excellent written and verbal communication skills.
• Committed team player and leader with good leadership skills.
• Good interpersonal skills and ability to work well with different levels of staff within and across institutions.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS-ISS is seeking a dynamic and experienced professional to drive the growth of our Executive Education Programmes. This role involves strategizing, leading industry engagement, and fostering corporate partnerships to enhance market presence and revenue growth. If you have a passion for business development and a proven track record of client acquisition and sectoral engagement, we want to hear from you!

• Client Acquisition and Revenue Growth: Strategically acquire new clients and meet/exceed targets for Executive Education Programmes.
• Strategic Planning: Develop and implement business plans to penetrate new markets and expand corporate engagements.
• Relationship Management: Build and maintain strong relationships with clients and industry partners.
• Programme Innovation: Analyze industry trends and develop competitive, innovative programme offerings.
• Feedback and Strategy: Provide market feedback to enhance strategic planning and increase programme relevance.

Qualifications

• A good university degree with at least 10 years of experience in business development, sales, account management, and partner engagement, with strong sectoral knowledge.
• Expertise in developing corporate executive education programmes and establishing multi-year engagements.
• Excellent communication, negotiation, and interpersonal skills.
• Experience with digital products/services is a plus.

My client is a reputable firm with strong global presence and they are hiring a Senior FP&A Manager / VP level for a to lead a cross-border financial planning and analysis team.

This role involves overseeing financial performance reporting, conducting in-depth variance analysis, managing SGX reporting materials, and driving the annual budget and forecasting processes.

The ideal candidate will have at least 15 years of experience in Group FP&A and corporate finance, with strong financial modeling skills from MNC environment (logistics/ manufacturing) background will be ideal.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

• Oversee the full spectrum of HR functions in Singapore, including recruitment, internships, onboarding, offboarding, learning and development, payroll, employee relations, and performance management, ensuring compliance with Singapore labor laws and other applicable regulations.
• Support the Group HR Manager in developing and implementing HR policies while ensuring adherence to these policies and practices within the Singapore office.
• Collaborate with the MY Assistant HR Manager to meet all staffing and onboarding requirements for both SG and MY executives and workforce.
• Partner with the SG HR & Admin Team to roll out the new HRIS for Group HR operations across Singapore and Malaysia.
• Assist with internal audits and tasks related to regulatory compliance.
• Foster a cohesive company culture aligned with the group's core values and mission, ensuring consistency in employee engagement and workplace practices.
• Undertake any additional assignments as directed by Senior Management or the Group HR Manager.

Requirements:

• With Diploma or Higher in related field.
• At least 5+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Purpose

The Senior Brand Manager plays a pivotal role within the marketing team, reporting directly to the Portfolio Manager. This position is responsible for the strategic leadership of key pillar brands, requiring a high level of strategic input to drive growth and market share. The Senior Brand Manager will lead the development and execution of brand plans that align with the overall portfolio strategy, driving innovation, advertising, and budget management to achieve business objectives.

Key Accountabilities

1. Leadership and Strategic Input:

· Take ownership of key pillar brands, providing strategic direction and leadership to achieve business objectives.

· Serve as a role model to Brand Managers within the team, fostering a culture of excellence and innovation.

· Gain exposure to leadership through line management of Graduate team members, providing guidance and mentorship where applicable.

2. Strategy Development:

· Lead the development of operational Brand Plans that align with the broader Portfolio Plan, identifying key initiatives to drive brand growth and market penetration.

3. Innovation:

· Drive innovation projects within assigned brands, identifying opportunities for product development or enhancement to meet consumer needs and market trends.

· Collaborate with cross-functional teams to develop and execute innovation projects that align with brand objectives and business goals.

4. Advertising and Campaign Management:

· Lead the briefing process to external agencies on media plans for the upcoming year, ensuring alignment with brand strategy and budgetary constraints.

· Oversee Campaign Sales Impact (CSIs) for campaigns running on assigned brands, ensuring effective communication of brand messaging and objectives.

· Support the Portfolio Manager in the development and execution of new advertising campaigns, leveraging consumer insights and market data to drive impactful creative strategies.

5. Budget Management:

· Manage the marketing budget on a day-to-day basis, ensuring adherence to allocated funds and optimizing spending to achieve maximum ROI.

· Collaborate with finance and other stakeholders to develop accurate budget forecasts and track spending against budgetary targets.

6. Reporting:

· Conduct regular reviews of brand performance, analysing key metrics and KPIs to assess effectiveness of marketing strategies and initiatives.

· Provide timely and insightful reporting to local teams within the marketing department, highlighting successes, challenges, and areas for improvement.

Health, Safety and Environment (HSE) Accountabilities

· Promote and participate in the Safety Management System and develop a proactive safety culture.

· Be a role model for working safely and promoting a safe working environment.

· Adhere to safe work procedures and systems in consultation with elected OH&S Representatives and team members.

· Proactively contribute to the identification and resolution of workplace hazards.

· Work safely at all times.

· Comply with all relevant environmental legislative requirements.

· Actively contribute to reducing waste, conserving water and energy and other sustainability initiatives.

· Comply with environmental management systems.

· Actively participate in understanding your environmental responsibilities.

Values and Core Competencies

Our culture is underpinned by a set of common values, which set the standard for employee behaviour. They should be translated into every aspect of work from relationships with customers and colleagues, to the way employees conduct themselves on a daily basis.

Values

1. Ambition

Core Competencies

· Performance

· Continuous Improvement

· People Development

Key Behaviours

· Set high goals and drive for performance

· Seek all opportunities for continuous improvement

· Identify areas for developing oneself and others

2. Engagement

Core Competencies

· Loyalty

· Accountability

· Tenacity

· Entrepreneurship

Key Behaviours

· Support positively and protect the company

· Account for his/her own activities and accept responsibility for them

· Overcome obstacles

· Demonstrate an entrepreneurial mind-set

3. With Simplicity

Core Competencies

· Pragmatism

· Transparency

· Accessibility

Key Behaviours

· Work in a practical and effective manner (with common sense)

· Act and communicate with clarity and transparency

· Ensure relationships are based on accessibility, modesty and proximity

Minimum Requirements

1. Formal Education & Statutory Requirements

Bachelor of Commerce/Business (Marketing Major) or related field or equivalent

experience

2. Essential Skills and Knowledge

· 4+ years of experience in brand management within the FMCG industry, with a track record of driving brand growth and market share.

· Proven leadership and strategic planning skills, with the ability to inspire and influence cross-functional teams.

· Strong project management abilities, with experience leading innovation projects and advertising campaigns from concept to execution.

· Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.

· Analytical mindset with proficiency in data analysis and reporting tools.

· Budget management experience, with a demonstrated ability to optimize spending and drive ROI.

· Previous experience in dairy or food industry preferred, but not required.

Herbert Smith Freehills is a world leading international law firm, known for our insight and diverse perspectives. We believe that today, there’s a real opportunity to do things differently, to do things better and raise our ambition: for our clients and for you. By aligning your growth and ambition with ours. We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

This is an exciting opportunity to join our global Reward and Benefits team as Senior Reward & Benefits Manager, Asia, this role could be based in any of our Hong Kong or Singapore offices. You will be leading our reward and benefits strategy for our Asia offices. This role will have 2.5 direct reports to support the implementation and operations of our reward, benefits and wellbeing initiatives and process across the region.

Reporting into the Head of Reward & Benefits, the Senior Reward & Benefits Manager, Asia will be responsible for developing, managing, and delivering key reward and benefits strategies, projects and processes across the Asia region: namely in; Bangkok, Beijing, Jakarta, Hong Kong, Shanghai, Singapore and Tokyo. They will be working with the regional HR leads, develop a total reward proposition that brings together salary, bonus, benefits, and recognition and support the implementation of relevant initiatives. Key to success in this role will be the ability to build strong relationships with colleagues across the Asia region to understand where reward and benefits interventions can have the most impact.

To be successful in this role you will have:

• We would expect the successful candidate to have approximately 3+ years' experience in a similar leadership role, but will consider those with less or more experience providing they meet the required competencies and can demonstrate success in a relevant role.
• Technical knowledge of compensation and benefits structures in Asia highly desirable and previous experience of managing compensation and benefits schemes required.
• Experience of legal sector fee earner reward strategies desirable but not essential
• Strong understanding of compensation principles
• Good understanding of market norms and best practice across different geographical territories
• Practical knowledge of market data and survey provision including Towers Watson
• Strong data manipulation skills, comfortable creating spread sheets from scratch where needed
• Able to provide mentoring and insight to those less experienced
• Advanced Microsoft Excel essential, plus working knowledge of Access and PowerPoint desirable
• Analytical approach to problem solving, numerate
• Client-focused, with strong interpersonal skills

Creative Designer (Senior Executive/Assistant Manager)

M-F, 9 to 6

$5,500 - $6,000 x 13 + VB

One Marina

§ Collaborate, brainstorm, and strategize with multiple teams or ONE business owners on a wide range of materials (e.g. web pages, presentations, promotion videos, brochure, signage, internal communications, newsletters, and marketing materials) and translate strategic direction into high-quality design within an established brand identity

§ Discuss with ONE business owners and make outstanding design deliverables that maximizes the outcome of marketing communications and campaigns that the business owners intend to achieve

§ Design the deliverables that complies with ONE brand guidelines and accurately convey the intended message

§ Deliver the design items within the timeframe requested by ONE business owners

How to Apply: Please send your resume to:

The Human Resource team sits in the People & Culture department of FKT and we strive to build a culture that is of openness and growth as we oversee the life cycle of our employees. Reporting to the Head of People & Culture, you will be part of the team that strategizes, administers and facilitates HR policies and initiatives to attract, develop and retain employees.

What the new job entails:

• Process full cycle payroll, claims, insurance and benefits administration independently.
• Take charge of the HRIS system to maintain employee records, report generation for monthly reporting/ submissions and handle troubleshooting/ administration matters pertaining to the system.
• Execute and provide support for appraisal exercise, performance moderation exercise, compensation projects and participate in initiatives such as salary reviews and bonus calculations.
• Review and update policies and workflows to ensure effectiveness, alignment and compliance.
• Drive and develop scholarship and overseas attachment programmes.
• Build and maintain strong relationships with Institutes of Higher Learning (IHLs) and participate in career fairs and internship programmes.
• Handle employee relations, resolving conflicts and mediating grievances.
• Administer off-boarding procedures seamlessly, including exit interviews and clearances.
• Primary liaison with the relevant government agencies (eg: MOM, ICA, IRAS) on staff matters, pass applications, surveys and annual government-related submissions (eg: CPF, IR8A. IR21 and government claims etc.)
• Active participation in the planning and execution of any ad-hoc activities or programme organised by the P&C Team (eg: CSR, Lunch & Learn initiatives etc.).

Why you’ll love working with us

People are our most valuable asset, therefore we aspire to ensure employees are well-looked after at FKT. We provide an inclusive and welcoming environment to all employees, new and old. As a family, we trust and support each other and persevere even when times are tough. We strive to delight not only our customers, but our employees too because we know that when you are happy, we can achieve more together!

The ideal candidate should possess

• Diploma in any discipline with 4 to 5 years of relevant experience in the above-mentioned HR functions.
• Strong intellectual curiosity and desire to understand and provide solutions to our business units.
• Good oral and written communication skills; able to formulate, write and present.
• Customer-oriented personality and a good team player, strong work ethics, results-oriented, persuasive and diplomatic during negotiations.
• Efficient, consistently meets goals and deadlines, able to perform under pressure.
• Strong attention to details, high accuracy and able to maintain high level of confidentiality.
• Social media-savviness and proficient in Microsoft Office (in particular, Excel and PowerPoint)

If you believe you’re a great fit for this position, we encourage you to apply!

• Plan and direct the organisation’s strategic and long-range goals
• Monitor the regular business reviews, proactive data analysis and strategic planning
• Overseeing the activities of the junior strategy management team on competitive market research
• Effectively managing a team of strategy analysts and creating an environment that is conducive to teamwork, innovation and objectivity, which motivates a highly competent, driven and productive team
• Overseeing the efficiency and effectiveness within the team
• Liase with region Korea, correspondence spoken and written Korean

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Be a part of one of Asia's largest conglomerate and it's ecosystem
• Lots of autonomy and growth opportunities in a start-up like environment within

About Our Client

My client is a US-based conglomerate and they are looking for a Senior Product Manager - Search/Recommendation/Personalisation based here in Singapore who will be responsible for coming up with a great, personalised user experience for their users.

The client is a strong industry leader within the digital entertainment industry and has multiple offices across different markets. They have a great working culture and provides free lunches as well as a comprehensive insurance coverages for all employees.

Job Description

The Senior Product Manager - Search/Recommendation/Personalisation will work alongside the Product Lead who is based in Singapore to develop compelling product strategies and vision for their platform products. You will be working with various stakeholders and ensure a great user experience for their customers globally as they scale up their business.

They are looking for someone who ideally has worked on consumer-facing products and has great communication skills. They will be looking for a hands-on, user-centric individual who is not afraid to roll up the sleeves to get things done and are excited to work on their products. It is ideal if you have worked on content and localisation experiences.

The Successful Applicant

The ideal candidate must have the following:

• Bachelor's degree or higher in Information System, Computer Science, Business or any relevant specializations.
• 5 or more years' of experiences in Product Management within B2C Internet companies
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions
• Deep understanding of Internet and mobile app ecosystem, especially in the digital media industry

What's on Offer

Our client offers an amazing opportunity to join one of the fastest-growing companies in the world with more than 35 million active users. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-112024-6598530

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Main Duties and Responsibilities:

• Reporting to Deputy Vice President, Sales and Experience Development with the key scope of:
• Responsible for prospecting, selling and closing of agreements with primary focus on meeting and incentive programs.
• Identify new business opportunities, derive business strategies and build prospective pipeline to grow the share of local corporate sales for Mandai.
• Ability to identify business potential to develop new clients and business to expand client base both locally and regionally.
• Identify and develop local corporate, meeting and social events business based on current venues. Ability to upsell and cross sell opportunities.
• Implement and execute end to end MICE process from prospecting, management of leads pipeline, proposal, negotiation, closure and agreement.
• Implement and execute annual sales plan addressing revenue, customers and sales activity plan to achieve the overall events sales revenue goals.
• Personally manage and actively supervise the management of selected key accounts from various corporate industries.
• Maintain a high level of product and service knowledge to recommend the appropriate services and facilities to end- users.
• Maintain and update of the current and future competitor’s performance, product enhancement, pricing and sales programs.
• Negotiate with stakeholders, business partners and clients to achieve the optimal commercial benefits in accordance with company’s contract guidelines and policies.
• Analyze, forecast, measure and report the results of various corporate products to help optimize revenue growth.
• Able to manage a dynamic sales team

Job Requirements:

• Degree with minimally 8 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Possess a strong network on business contacts over the course of career.
• Sales- driven and result- oriented to meet revenue goals.
• Excellent interpersonal skills with a high degree of personal energy.
• Strong written and verbal communication skills.
• Self-motivated with an analytical mind and excellent problem-solving skills.
• Proficient with Microsoft Outlook, Excel, Words and PowerPoint.
• An independent and pro-active team player with positive attitude, detail-minded, able to multi-task in dynamic, fast-paced environment.
• Aptitude and willingness to undertake additional projects for own development.
• Able to work on weekend for events when required.

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the position:

Contentsquare is looking for a high-energy, driven Sales Development Manager with sound business acumen, strong technical aptitude, data driven and analytical approach and natural sales management instincts to help lead our Sales Development Representatives across the APJ Region. The Sales Development team is the first point of contact for our customers and responsible for securing intro meetings for our Account Executives. The SDR team members are creative, passionate, and self-driven team players. You will play a key role as you lead/manage this highly visible and motivated team to achieve individual, team and organizational quotas. This role works closely with the sales and marketing teams to maximize pipeline creation and reports to the GM MidMarket, SVP Sales.

What you will do:

• Hire, train, and manage team of Sales Development Representatives
• Collaborate with marketing and sales leadership on pipeline development strategies and execution of ABM strategy through SDR team
• Develop SDRs into sales-ready candidates for future Account Executive positions
• Motivate SDRs to exceed objectives through coaching, regular broadcast of results, and creative incentives
• Report on sales activity and forecast to senior sales management
• Identify and make recommendations for improvement in the areas of process, efficiency, and productivity

What you will need to succeed:

• At least 2~3 years of experience being a SDR Team lead/ SDR Manager
• 1-3 years at a Business-to-Business organization in an Inside Sales Development or Inside Sales role
• At least 6 months of demonstrated experience acting as a player coach to a high-volume outbound sales team to achieve aggressive goals in an enterprise sales environment
• Experience with account based marketing (ABM), and partnering with marketing to leverage ABM strategies--strongly preferred
• Proven success as a sales professional with an ability to lead the SDR team by example
• Passion for training, motivating and coaching in a fast-growth environment
• Demonstrated success in meeting monthly/quarterly targets
• Expert user of salesforce.com sales cloud for management of leads, contacts, opportunities. Ability to develop reports and dashboards in salesforce.com
• Working knowledge of Salesloft or other sales engagement platform
• Proficient with sales intelligence / prospect data solutions such as Discoverorg, Zoominfo and LinkedIn Sales Navigator
• Ability to multitask, prioritize and manage time effectively
• Able to manage remote team across APJ

Why you should join Contentsquare:

▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done.

▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.

▪️ We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact.

▪️ Our clients, partners and investors love our industry-leading product.

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.

▪️ Work flexibility: hybrid and remote work policies.

▪️ Generous paid time-off policy (every location is different).

▪️ Immediate eligibility for birthing and non-birthing parental leave.

▪️ Wellbeing allowance.

▪️ Home Office Allowance.

▪️ A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours.

▪️ Every full-time employee receives stock options, allowing them to share in the company’s success.

▪️ We offer many benefits in various countries -- ask your recruiter for more information.

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

Contentsquare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US West). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

Act as a focal point for all support related queries and issues

• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Main Purpose of the Job:

To provide the full suite of MEP cost and commercial management project services typically expected of our Commercial, Corporate Real Estate (CRE), Advanced Manufacturing/R&D and hospitality clients.

Job Description:

Full MEP cost & commercial management services from project inception to completion, including but not limited to, budget establishment, cost estimation, cost reporting, consultant and contractor procurement, valuations, contract administration, change control and administration and final account closure. Ability to work with a team of cost consultants across multiple projects.

Job Requirements & Person Specification

Mandatory requirements

• Degree in Quantity Surveying, MEP engineering or similar
• Minimum of 8 years’ total QS/cost consultancy working experience in Singapore
• Minimum of 3 years’ experience working on mission critical projects in Singapore
• Experience of at least two of the following- Commercial, CRE/office fit out project for an MNC, advanced manufacturing/R&D/laboratory project
• Minimum of 2-3 years’ experience working with a QS/cost consultancy firm in Singapore
• At least one project with minimum project value of S$5 to S$10m.
• Based in Singapore or Singaporean
• Fluent in English with good interpersonal skills

Desirable attributes

• RICS or SISV qualification is an advantage.
• Familiarity with BIM, CostX, Glodon and other cost management tools.
• Ability to work with international stakeholders will be an added advantage.
• Knowledge and experience on Capital Allowances, Capex, LCC, Due diligence reports.
• Ability to provide full cost management solutions on builders works in addition to MEP works

About Asia Infrastructure Solutions

Asia Infrastructure Solutions is a leader in delivering project & programme management, cost management, sustainable design, engineering, business advisory and consultancy solutions for the infrastructure, buildings, and environmental sectors. The company was established by Global Infrastructure Solutions Inc. (GISI), the largest privately owned construction manager in the commercial building, industrial and healthcare markets, and a leading project / construction manager in the environmental and public infrastructure sectors. GISI and its founding members have over 90 years of project experience in Asia and currently employs 12,500 employees globally, operating in more than 90 countries.

Asia Infrastructure Solutions has a strong and diversified team of project managers, construction managers, programme managers, cost managers, sustainability consultants and various disciplines of engineering professionals with a long track record in the infrastructure, building and environmental sectors delivering the future for the built and natural environment. Our professional and technical expertise and capabilities are inherited from the Arcadis Design & Engineering / Hyder / Freeman Fox in Hong Kong and Arcadis Consulting / EC Harris / Davis Langdon & Seah businesses in Singapore which span many decades in the Asia region.

Notable projects in Singapore include the Jewel at Changi, CapitaSpring, the North-South Corridor, various hotels, data centers and corporate headquarters for the world’s leading MNCs to name a few.

We empower our employees to succeed and we invest in their professional growth through learning & development programmes as well as membership of professional bodies. Our employees also receive a range of benefits that includes opportunities for hybrid/flexible working, a share-ownership scheme, and private healthcare coverage.

Asia Infrastructure Solutions . Delivering the Future . AsiaInfraSolutions.com

Fair recruitment practices:

Asia Infrastructure Solutions adheres to the Tripartite Standards for Recruitment Practices in Singapore and uses fair, merit-based, and inclusive hiring practices.

Employment agencies:

Candidates referred by employment agencies will not be considered unless the agency has been explicitly instructed to provide candidates for the stated role.