Roles & Responsibilities

Manage daily operation tasks for the company and managed funds, including investor communications, fund operation, trade suport, performance report, etc.

Ensure all operational activities comply with regulations, company policies, and legal standards.

Collaborate with cross-functional teams such as compliance, sales, HR, finance, IT and other departments to ensure seamless operations.

Manage relationships with various external parties including vendors, suppliers, and service providers to ensure quality and timely delivery.

Qualifications

· Degree in finance / business from top university

· Experience in Hedge Fund Company, familiiar with the fund launch / operation process.

· Excellent communication skills in both English & Chinese to deal with potential clients.

IAG Shared Service Department is responsible to provide the functional support to IAG Group. The Finance section within IAG Shared Services also supports the Income Insurance Group Finance requirements

You will be a part of the IAG Shared Service Department who serves as integral part of defining and implementing strategy based on the direction of the IAG Group. You’ll lead and manage the Finance Shared Service and responsible for the timeliness and accuracy of deliverables in accordance with the service levels agreed with its customers and Income Insurance Group finance requirements.

Responsibilities:

• Be responsible for the operational performance and service standards of the Finance Share Service function, which includes treasury management, finance operation (including but not limited to accounts receivables and payables), budgeting and forecasting, financial reporting, tax related matters, regulatory reporting for the IAG group and its subsidiaries and share service customers, and drive the organization’s strategy
• Ensures accuracy of financial data submitted, and strict adherence to the monthly, quarterly, and yearly service levels (i.e deadlines, requirements etc) to IAG CEO, customers, stakeholders (e.g. subsidiary regulators, agents etc) and Income Insurance Group Finance.
• Provides meaningful and in-depth financial analysis on business performance, cost management and KPIs, including reporting to IAG Holding Company and subsidiary Boards and Income Insurance Group Finance as required
• Coordinate development of business planning, target setting and budgets of both IAG group, subsidiaries and IAG customers as required
• Ensure adherence to applicable regulations, guidelines and standards
• Drive continuous process improvement initiatives to strengthen and optimise work processes to achieve finance excellence.
• Ensure a robust Internal control environment for both the IAG share service, the IAG Group, its subsidiaries and its customers
• Excellent business partner to key stakeholders
• Responsible for Board meeting deliverables
• Play a key role in talent development and driving Income Insurance Group and IAG Shared Services Finance agenda

Requirements

• Degree or equivalent qualification or professional certification in accounting, business accounting or finance with at least 8 years of working experiences
• Experienced finance leaders with a proven track record of leadership in a shared services management, with a strong sense of accountability and able to work independently
• Candidates with experience in the insurance industry, financial advisors’ firms or a shared service environment are preferable
• Exceptional communication and interpersonal skills, able to quickly establish credibility and rapport
• Experience in change management and process improvements

About the company
Our client is a renowned global general insurance company, seeking an experienced compliance professional to work closely with the senior management, legal, and global teams on end-to-end compliance matters.

About the job
The role involves implementing and managing the company’s compliance program and internal policies. Responsibilities include staying updated on regulatory changes, developing and overseeing sanction screening and AML controls, and promoting a culture of compliance through training and awareness initiatives. You will work closely with the board and senior management team, handling regulatory queries, inspections, and audits. You will provide guidance on policies and ethical conduct, and ensure data protection compliance. Additionally, the role involves managing cross-functional and global compliance projects.

Skills and experience required
At least 8 years of regulatory compliance experience in the insurance industry, familiar with MAS and Data Privacy regulations. In order to succeed, you should possess strong interpersonal, analytical, project management, and communication skills. You should have strong business acumen, with the ability to work under tight deadlines.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

At Aleph, we design and engineer human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

As a Project Manager, you will be responsible for the day-to-day management and smooth operation of various digital projects, including enterprise web and mobile applications, dxp platform implementations, creative campaigns and more. You are responsible for the entire life cycle of a number of client projects from inception through to delivery. With the support of the senior management team, you are responsible for translating a brief into a detailed scope document, planning and budgeting projects accurately, and managing the project and team effectively. To be successful in this role, you should be methodical and have excellent time management skills.

Key Responsibilities:

• Lead end-to-end delivery of a diverse range of fast-moving local and global complex projects that are innovation-based, strategic - digital - brand and communication-focused, from resourcing and scoping to delivery.
• Successfully deliver projects with high-quality deliverables, on time, and within budget.
• Identify what success looks like for each project, with client agreement, to ensure we achieve that as a team.
• Write thorough, considered scopes of work that can act as contracts for your projects to then tailor and communicate an appropriate structure by methodology or project phase, while documenting this clearly in the scope of work.
• Define and agree on the scope of work internally and with clients, and ensure projects are delivered within this agreed scope.
• Work with leads to accurately estimate a project according to the most appropriate model (e.g., fixed-price, capped time and materials, by project phase).
• Track and monitor overall project burn rates and financial progress by highlighting potential overruns before they occur and escalating and resolving financial issues as they happen.
• Present and communicate effectively internally and externally, both verbally and in writing.
• Manage multiple resources and studios to ensure the best outcome for clients and Aleph. Keep stakeholders informed of project progress at all times and manage expectations proactively.
• Proactively identify, manage, and mitigate risks on a project, focusing on solutions. Balance specific client demands with project realities and reliably close the loop on all open issues in a timely manner.

Prerequisites

• Experience delivering full life-cycle projects in a digital agency or consultancy environment, implementing innovative, interactive, and consumer-focused solutions.
• Ability to code or previous experience in technical space is highly desirable.
• An accomplished communicator who gains the business's confidence and clients’ trust.
• Able to build strong relationships and achieve results under potentially difficult circumstances.
• Proven ability to work well under pressure with high flexibility and fluidity. Self-motivated and comfortable working independently.
• Possess good business acumen and sound judgment.
• Strong customer service ethos, committed to quality, with the will to drive improvements.
• Excellent attention to detail.
• Familiarity with solutions architecture and design is an added advantage.
• Experience with Sitecore, Contentstack, Adobe, and/or other headless and open source digital experience platforms is an added advantage
• Experience with Customer Life Cycle Martech Platform implementations is an added advantage
• Please note that we are unable to sponsor any working visa for this position

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Senior Manager, Plans & Development is responsible for the sensing making of MINDS' strategic and operational environment. S/He plans, implements and reviews MINDS' medium to long term plans & initiatives. S/He is also conscientious in ascertaining and assessing relevant strategic and operational matters that might impact MINDS' business model, modus operandi and strategies, Mission and Vision.

S/He is required to conduct strategic reviews/analysis, study into areas of organisation development, and think tank pieces that will help to reframe and transform the organisation for the future.

S/He may work in various settings within MINDS that pertain directly or indirectly to the organisation's strategic and management planning processes. These could range from Workplan Seminars, Workplan Retreats, Board Meetings, Partnership Engagements, Focus Group Discussions and Senior Management Meetings.

S/He should be proactive, forward looking, conversant in systems thinking and sensitive to the strategic needs of the organisation. S/He should possess strong inter-personal communication and problem-solving skills.

Strategic Planning

• To conduct regular horizon scanning on relevant strategic and operational matters• To plan, conduct and manage FGDs (if needed) and other sensing mechanisms to gain insights, opinions and impressions of MINDS effectiveness in executing its mission
• To sense-make from the data points collected to assess the potential implications and impacts on MINDS, which are to be presented to MINDS senior management team on a regular tempo, annually• To identify key issues and potential ‘Black Swans' from the horizon scanning that could impact MINDS' Vision, Mission, Business Model and Strategic Thrusts
• Undertake evidence-based trials, experiments and projects relevant and when deem necessary for strategic planning
• Conduct research study in various areas of the organisation development (e.g. Knowledge Management, Change Management and etc.)
• Conduct strategic reviews/analysis on the effectiveness of policies and programmes for the organisation (e.g. Data collection, ERM and etc.)
• Produce Think Tank Research pieces that reframes and transform the strategic thinking for the organisation (e.g. Inclusive Living for PWIDs, Independent Living for PWIDs, Funding Models from Care to Development)

Strategic Partnership

• Liaise and collaborate with external agencies as appropriate on strategic matters to raise the standard of service delivery to clients and improve the quality of their lives

Organisation Excellence

• Study and Review into the bimonthly MINDS Monitoring Dashboard to be presented to SMM and Board
• Assist in the development and approval of MINDS Monitoring Dashboard using Data Analytics
• Review and Present MINDS Monitoring Dashboard using Data Analytics to SMM and Board

Culture Building & Planning Cycle

• To design, plan and execute MINDS' Annual Workplan Seminar

• To assist in the design, planning, execution and if needed facilitation of MINDS' management retreats

• Demonstrated experience and skills in strategic planning; analysing, framing, reframing, systems thinking, wide span of perspective, and grounded in options generation

• A minimum of 5 years' experience in strategic planning, risk management and Occupational Health and Safety, or quality improvement

• A relevant degree qualification and/or postgraduate qualification and/or in a related field of expertise

• High level of written and oral communication skills with the ability to communicate with a range of stakeholders

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

The Role:

The Senior Project Manager is the primary day-to-day contact with the Client Marcom team and works closely with their Producers, Project Managers, Image Producers, Print Production Manager, and Channel Sales Program (CSP) Managers to implement channel campaigns in Southeast Asia. This role will be a 3 to 6 months contract with possibility of extension or conversion.

Key Responsibilities:

• Manage localization of all Channel marketing materials on the agency side
• Build strong client relationships which enable a clear understanding of the client’s Channel partner structure and print vendors. Be the ‘go-to’ person for Channel Marketing asset localization and production
• Build strong internal relationships across the agency (Traffic, Content, Interactive, Studio, Print Production, Finance and Operations)
• Lead planning for new projects: liaising with the client and line manager
• Update daily tracker during live project – shared with Producers and Deployment
• Responsible for allocating correct merchandising materials to stores at an individual level based on the client’s strategy
• Maintain a database of client stores and individual allocations, used for validating merchandising orders for each campaign
• Attend daily status calls with P&D team and studio to ensure all projects are tracking as expected
• Track vendor spend against budget by ensuring 100% accuracy of finance trackers, recording vendor quotes and flagging to P&D team lead when actual spend is close to budget
• Highlight opportunities for improving processes and align internally and with Client’s Producers prior to implementation
• Communicate the briefs to the studio and print production teams, and ensure that the correct creative direction is being taken
• Set and manage client expectations ensuring they follow the agreed workflows and collaborate to find swift resolution on any issues
• The ability to write, prepare and present project documentation, presentations and reports with a strategic mindset and point of view
• Validate and collate channel assets for Producers to review and for final sign-off
• Support Producers to ensure channel assets are handed off on time
• Ensure that the line manager is aware of all client issues and proposed solutions (including potential delays) to ensure swift resolution and avoid further escalation
• Act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed
• Keep GAD/CSD and FD informed of any circumstances which would positively or negatively affect forecasts
• Demonstrate a thorough understanding of the Hogarth business model, services and technology
• Organize teamwork, create a balanced work schedule and ensure people are able to deliver results

Requirements:

• Degree or diploma and a minimum of 8 years solid agency experience gained working on global retail and/or shopper accounts, from creative development to final production
• Good knowledge of print, color retouching and digital artwork productions processes and best practices
• Excellent spreadsheet skills in both Excel and Numbers. Demonstration of experience in managing complex spreadsheets
• Advanced excel skills compulsory (complex formulas, large database management, dashboards, pivot wizard etc. VBA advantageous but not required
• Able to understand and take ownership of templates and processes, with a willingness and determination to continually improve / automate workflows
• Attention to detail, analytical thinking ability and passion for the work are essential
• Excellent communication skills, written and verbal
• Attention to detail, analytical thinking ability and passion for the work are essential
• A hands-on, can-do approach to solving problems
• The ability to prioritize and work quickly and efficiently within very tight time frames
• Must be able to travel as required, sometimes several weeks at a time

#LI-JK #LI-Contract

This role manages the overall HR function in the Singapore office. This includes, but is not limited to, talent management, compensation and benefits, performance management, diversity and other global projects as and when required.

The core components of this role include but are not limited to:

Talent Management

• Business partner with the Heads of Departments and the wider departmental partner group to forecast and identify resourcing requirements for the practice group(s). This includes analysing headcount data, busyness metrics and importantly, understanding the specific needs, opportunities and challenges for the practice group and the lawyers within the group.
• Ensure new starters (lateral, NQs and trainees) are adequately introduced and integrated into dedicated practice groups.
• Manage the performance review process for the dedicated practice groups. Facilitate regular talent discussions with the partner group.

Compensation & Benefits

• In conjunction with the HR team, support the annual salary review process in terms of salary forecasting, bonuses and the preparation of staff communications.

Generalist activities

• Management of all HR issues for the dedicated practice groups (e.g. performance management, managing conflict, difficult conversations, managing absenteeism, etc).
• Provide staff with general HR policy advice, supporting employees with career development, planning, managing any workplace issues or concerns and provide counselling and advice where required.
• Identify and develop policy and procedure updates/amendments in conjunction with best practice, local legislation and global policy.
• Escalate partner and/or other complex HR issues to the Managing Director on an as-needs basis.
• At all times, consider HR best practice, developments in the industry and other non-specific opportunities to ensure the firm’s core competencies and values are upheld across all staff.
• Manage cyclical events for dedicated practice groups, including:Promotions
  Engagement Survey
  Health & Wellbeing initiatives
  

Training

• Oversee the Singapore office induction process ensuring, with the support of the Senior/HR Officers, that the general firm welcome presentation and welcome ‘packs’ are relevant for lateral partners' induction/on-boarding schedule as well as for all new joiners.

Diversity

• Identify and bring to the table opportunities that will involve/educate our staff with regard to acceptance, inclusion and awareness of diversity within the workplace.
• Actively participate in the Singapore Talent & Diversity (T&D) Committee and, in conjunction with the committee members, act as primary coordinator on sponsorship opportunities, events and the like.
• Disseminate relevant information and attend relevant events on behalf of A&O Shearman.
• Reach out and create networks to maximise understanding of challenges, initiatives and best practice.

Project/Other

• Develop strong and meaningful relationships with colleagues and peers across the network.
• Participate in global / regional HR projects as and when required.
• Act as HR representative in local office initiatives such as social impact, diversity, social committees where relevant/interested.

Senior Client Engagement Manager (SVP) role is responsible to support a MNC bank with the following Key Responsibilities:

Project Leadership and Strategy Implementation:

• Define, plan, and manage complex, integrated project workstreams across key strategic opportunities.
• Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
• Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
• Have a detailed understanding of the project budget and its drivers, while ensuring adherence to it.
• Be actively involved in contract negotiations along with legal teams to ensure adherence to internal policies, procedures as well as relevant laws and regulations.
• Oversee the contract execution process, ensuring all contractual obligations are met and aligned with project objectives.

Executive Communication and Reporting:

• Prepare and deliver executive-level briefings and materials to senior members of the team ensuring clarity and alignment with business objectives.
• Serve as the primary point of contact for executive stakeholders and internal teams (Sales, Product, Operations, Technology), maintaining continuous communication and transparency throughout project lifecycles.
• Facilitate executive-level meetings and presentations, articulating project status, challenges, strategic recommendations, and the progress of contract deliverables.

Stakeholder Engagement and Team Collaboration:

• Foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for project initiatives.
• Collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
• Lead regular governance forums where different aspects of the project delivery, SLAs, risk and control items and other points of escalations will be discussed.
• Provide leadership, direction, and coaching to relevant members of the project team, enhancing their capabilities, and ensuring high performance.

Continuous Improvement and Innovation:

• Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
• Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining business requirements gathering processes.

Accountability and Success Metrics:

• Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives.
• Ensure that all project deliverables meet the quality standards and strategic goals set by the organization, including the timely and accurate delivery of milestones and contract execution.

Basic Qualifications

• Bachelor’s degree with 10+ years of experience as a technology-focused Program Manager or in a similar leadership role in a financial services industry
• Good understanding of the various trade products and/or processes in the transaction banking space
• Demonstrated leadership in technical product or program management, with the ability to guide strategic initiatives.
• Prior experience managing large-scale, cross-functional projects, including building sustainable processes, and coordinating complex schedules.
• Prior experience developing high quality customer-facing presentations
• Experience with project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.

Preferred Qualifications

• Advanced project management certifications, such as PMP, Agile, or equivalent.
• 5+ years of experience in a role which requires regular client interactions
• Proven experience defining and managing KPIs/SLAs/Milestones to drive multi-million dollar businesses, with regular reporting to senior leadership.
• Track record of driving innovation at a strategic level within large organizations.
• Superior written and oral communication skills, particularly in executive settings.

The work location will be in the Changi Business Park, Singapore.

We are seeking an experience Senior IT Manager support Asia region under 1 Regional Hub strategy. The regional hub serves as enterprise level to provide IT support, operations, onsite project services and security based on company Group common infrastructure in collaboration with HQ and Regional hubs of America/Europe.

The incumbent will lead the Asia Regional Hub which includes general management such as establishing ICT Strategy, Planning, Investment/Cost Management, Information Security Management, ICT Architecture Management, Out-sourcing Management, Project Management, ICT Services and Asset Management (includes maintenance, application, user supports).

Job Description

• Work closely with CIO to align the group strategy, IT governance, security policy etc
• Establish/Implement/Management of hub strategic planning including compliance
• Draw-up/Implement/Management of various ICT policies/regulations, including investment/cost, security, architecture, sourcing, project, ICT service and fixed assets etc.
• To lead and implement, development, maintenance, operation of corporate & business applications such as SAP ,data intelligence, digital signature solutions etc.
• Act as a service manager using application platform to support all users in Asia Region for incident and request and offer ICT security.
• A people Manager responsible for team and personnel management include supervision, mentoring and team career development support.

Required experience and knowlede

Minimum 10 to 15 years of hands-on experience in the following :

• management experience in a regional capacity;
• expereince in strategic planning, develop and drive action plans for the key changes or new directions;
• experience as a project management in Business Application ;
• experience in develop, maintenance and operation of Business Application (such as SAP Public Cloud -Ms Azure, AWS, etc );
• experience in developing, maintenance and operation of Business Application Infrastructure ;
• experience in a Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• hands-on ICT user level support, such as service desk etc.
• hands-on experience in cyber security

We regret to advise only shortlisted candidate will be contacted.

Lead and manage projects from conception to completion, ensuring timely delivery and client satisfaction.

• Work with IT team on Cyber Security best practices and measures
• Pre-empt possible IT intrusions and risks
• Prepare IT Status Reports / Documentations and Network Diagrams related to Cybersecurity
• Manage and monitor all installed systems and infrastructure
• Level 2 onsite support and resolution to technical issues involving network connectivity, network resource access, desktop computers, and Windows servers, including hardware issues
• Deploy and configure desktops and laptops & Servers
• Perform service and maintenance of Desktops/Laptops/Servers/NAS to upkeep their performance
• Support hosting customers on email issues and password resets
• Troubleshoot router/firewall/copiers issues
• Maintain security, backup, and redundancy strategies
• Phone/email/remote support via TeamViewer for users
• Travel to different customer sites on a regular basis

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience in software development, IT infrastructure, testing, or project management.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Ability to adapt to evolving technologies and project requirements.

Benefits:

• Competitive man-month rates.
• Opportunities for career growth and advancement.
• Collaborative and inclusive work environment.
• Access to cutting-edge technology and resources.
• Comprehensive benefits package.

About the company
A newly created role, with our client, a top-tier life insurance company, seeking an experienced actuary to support the Head of Department and guide the IFRS17 team.

About the job
You will spearhead IFRS 17 implementation, optimize actuarial systems like Prophet and SAS, and deliver critical financial insights. In this role, you’ll drive strategic initiatives, oversee system enhancements, and provide expert guidance to stakeholders. With opportunities to lead business planning and reporting, you’ll play a key role in shaping the business financial strategy while staying at the forefront of industry trends.

Skills and experience required
At leasy 8 years of actuarial experience, ideally in IFRS17, with expertise in Prophet system, and proven ability to deliver complex projects under a tight deadline.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

About the department

The vision for our Digital Advisory portfolio is to “Empower lasting industry transformation”. We enable clients to navigate complex challenges by combining industry leading technical domain knowledge, digital innovation, and consulting excellence with our network of collaborative partners. Our trusted advice ensures clients not only thrive, but remain agile, resilient, and in step in a volatile world. We remain pragmatic and outcomes-focused in shaping and implementing transformational change that delivers demonstrable social, economic, and environmental value.

As Senior Project Manager - Aviation, you will play a key role in growing our advisory portfolio by shaping, winning, and delivering new work, focusing on digital in Aviation and related domains.
You will work on a range of projects, covering digital aspects across airport master planning, new airport developments, to aviation business transformation in Singapore and globally. Working as part of a multi-disciplinary team, your responsibilities will range from managing Digital Aviation projects, defining, and implementing best practice Design Management, developing Digital Delivery Strategies, through to developing Roadmaps and Schedules for implementation.

A bit about the team
You will work within the Aviation and Digital teams whilst collaborating with teams in the Transport and Building markets, both in Singapore and regionally. Some travel regionally may be anticipated.

What you will contribute to the team

• Provide high value consultancy to customers at the enterprise, programme, and project level.
• Leading the projects and team members, providing guidance and support.
• Develop and manage the project plan to ensure that the team delivers to time, cost and quality.
• Manage the key project decisions required to drive the project forward, to meet Client and stakeholder expectations, influencing effectively.
• Manage project risks, issues and changes, negotiate assignment with responsible parties and hold stakeholders accountable
• Guide negotiations to obtain mutually beneficial outcomes and resolve conflicts with both internal and external stakeholders.
• Develop and maintain the Project Execution Plan setting out the project management approach for the project.
• Develop supporting management plan for key topics such as design, stakeholder and interface management, and put them into action.
• Develop delivery strategies and roadmaps for projects and supporting schedules.
• Plan and co-ordinate the resources required to deliver the programme of work, collaborating with other disciplines as required.
• Ensure robust project governance, clear progress reporting and monitoring, engaging both internally and with the client, and the client’s senior management.
• Manage commercial success of the project, in accordance with the contract.

Candidate Specification
Essential

• Minimum 10 years of Aviation project delivery experience
• Degree qualified and chartered project manager or equivalent
• Experience in manging the design, implementation, and commissioning of mission critical systems at major international airports
• Experience of managing the delivery of IT Infrastructure and Operational Systems into construction programmes.
• Strong customer service and customer centre experience
• Good knowledge of budgeting, financial reporting, and resource allocation procedures
• PMO experience, including risk, opportunity, and issues management
• Excellent analytical and organisational ability
• Ability to improve project/program delivery methods and coach the team
• Strong stakeholder management capability, covering a wide range of aviation stakeholders
• Team player and culturally sensitive.
• Commercial and contract management

Desirable

• Knowledge of the latest trends across aviation, within aviation digital and more generally across digital and technology.
• A strong customer-centric perspective that focuses on outcomes and whole-life value.
• Knowledge of the test and commissioning of aviation digital solutions and their integration.
• Strong communication skills (written, verbal and visual) carried through into project deliverables and proposals.
• Demonstrable passion for digital and delivering social, environmental, and economic outcomes.

Behaviours / values

• Understanding and commitment to Mott MacDonald’s PRIDE values (Progress; Respect; Integrity; Drive; Excellence)
• A self-starter mentality with a desire to apply initiative and new ideas, comfortable working in a dynamic, fast-changing start-up environment.
• An open minded, confident, collaborative attitude; a strong sense of team spirit; vision driven.
• Ability to think strategically and laterally, bringing creativity to problem solving.
• Interest and passion for innovation and technology.

If you meet 80% or more of what we’re looking for, please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn’t know we need.

• 5 days work week
• Woodlands
• General Building

Job Description

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Ensure the project is completed within the specified time, budget and meet client's quality requirements and relevant regulatory requirements.
• Responsible for Project Management, Contract Administration, Project Administration, Site Preparation, Execution of Construction Processes and its Quality Control and the Final Completion Work up till the end of Maintenance Period.
• Manage the day to day operation of the project under his charge and continuously drive, facilitate and support the ongoing improvement on the Quality and EHS matters.
• Liaise with client's representatives on issues relating to the project.

Job Requirement

• Bachelor Degree in Civil Engineering
• Approved qualification by Professional Engineers Board
• At least 8 Year(s) of Local Construction Working Experience

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22107887 | Gladys Chang Si Min

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Manage new Data Center project execution for green and/or brown field projects regionally.
• Support the individual country project lead and overview of all phases of the data center project lifecycle, including initiation, planning, execution, monitoring and controlling, and closing.
• Development of project master program, project charter and set up project processes
• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.
• Translate business requirement/plan into executable project deliverables
• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.
• Lead project tender and administration processes.
• Timely and accurately reporting of project progress and expenditure to management.
• Familiar with Data center risk redundancy configurations and requirement
• Day to day construction oversight to ensure the project is carried out in compliance with EHS requirement in a timely and cost-efficient manner.
• Assist in researching new technologies that could apply to new DC or to enhance current DC
• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST)
• Knowledge in civil and architecture detail including the sequence of work to support the development of schedule for efficient delivery.
• Ensure Environment, Safety and Occupational Health are implemented by project contractors.
• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)
• Maintain strong relationships with stakeholders to facilitate communication, provide updates, and address concerns.
• Foster a culture of quality assurance and improvement for the project and within the project team.
• Ensure projects conform to industry standards, regulatory requirements, and organizational policies.
• Willing to travel regionally on an as-needed basis (20% - 25% travel).

Skills for Success

• Minimum 10 years of relevant work experience in project management or construction management with proven track records in green and/or brown field data center projects.
• Bachelor’s degree in engineering, Project Management, Construction Management or Architecture.
• Possess good leadership with great problem-solving skills.
• Possess good communication skills in English with attention to detail.
• Possess strong negotiation skills and interpersonal skills.
• Possess positive attitude.
• Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
• Proficient in project management tools (e.g., MS Project).

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned. The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned.

• Conduct comprehensive fire risk assessments for properties, identifying potential hazards, and evaluating fire safety measures in place.
• Develop and implement robust fire safety protocols, procedures, and evacuation plans tailored to each property.
• Ensure strict adherence to local, national, and industry-specific fire safety regulations, regularly reviewing and updating safety measures to maintain compliance.
• Conduct routine inspections, fire drills, and safety audits to identify and rectify safety deficiencies and ensure occupants are prepared for emergencies.
• Coordinate emergency responses in the event of a fire incident, including evacuations, alerting authorities, and ensuring the safety of occupants.
• Provide comprehensive fire safety training to property staff, tenants, and relevant personnel, educating them on safety protocols and procedures.
• Recommend and oversee fire prevention measures such as fire-resistant materials, alarms, and suppression systems.
• Maintain detailed records of fire risk assessments, safety protocols, inspections, and incident reports, and provide regular updates to property owners and management.

Key Requirements:

Educational Background:

• Possess a degree in Architecture, Civil/Structural/Electrical/Mechanical Engineering,

Building Science, Project Management, Construction Management, or other related

construction and engineering disciplines.

• Degree must be recognized by relevant Professional Bodies in Singapore (Board of

Architects or Professional Engineering Board) or the Building and Construction

Authority.

Experience:

• Minimum of 15 years of relevant working experience in the building construction

industry.

• Preferably experienced with HDB Projects, having completed at least one project

valued at $3 million or above within the past 5 years.

Accreditation:

• Accredited under the Accreditation of Project Managers scheme (APM) administered

by the Society of Project Managers.

Skills:

• Excellent interpersonal skills with the ability to communicate effectively in both

writing and verbal formats.

Key Responsibilities:

As the Overall Site Project Coordinator, you will lead a team responsible for the day-to-day

operations of the project, ensuring compliance with all relevant requirements and standards.

Your duties will include, but are not limited to:

Project Management & Supervision:

• Oversee and review contractors’ submissions, ensuring compliance with the latest

requirements and timely approval from relevant authorities.

• Supervise and manage contract administration, implementing a comprehensive quality

assurance program to meet contractual quality standards.

• Ensure project cost control and monitoring, maintaining budget compliance.

Quality Assurance & Inspection:

• Manage and maintain projects upon completion, conducting inspections and ensuring

proper handover to relevant authorities.

• Evaluate contractors’ work programs, review major milestones, and recommend

necessary adjustments.

• Establish and implement quality management systems and safety and risk

management plans.

Coordination & Communication:

• Coordinate with site project coordinators and supervisors to ensure compliance with

specifications and approved work methods.

• Manage the contractor’s construction activities, monitor submissions, and clearances

from relevant authorities.

• Conduct quality inspections and initiate preventive or corrective actions as needed.

Problem Solving & Liaison:

• Identify and solve site problems, coordinating with contractors and HDB to resolve

issues promptly.

• Conduct joint verification of contractor’s progress payments and coordinate all

services for timely delivery.

• Respond to emergency matters and liaise with public and relevant authorities for

feedback or claim matters.

Documentation & Reporting:

• Ensure timely submission of reports, processing of progress claims, and handling

claims for extension of time.

• Act as the point of contact for all HDB matters related to the project, including site

visits and meetings.

• Monitor project’s master program and costs, informing HDB of potential overruns and

recommending mitigation measures.

Job Description

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Join us as the Senior Sales Manager who will be responsible for leading and managing the sales team to achieve revenue goals, develop and implement sales strategies, and build strong relationships with key clients. This role requires a strong understanding of the hospitality industry, excellent sales and leadership skills, and the ability to drive revenue growth.

Key Responsibilities:

• Develop and execute sales strategies to achieve revenue targets.
• Conduct market research and analyze competitor activity to inform sales strategies.
• Collaborate with cross-functional teams to drive revenue growth.
• Lead and manage a team of sales professionals, providing coaching and guidance.
• Develop and implement sales training programs to enhance team performance.
• Conduct regular sales meetings and performance reviews.
• Build and maintain strong relationships with key clients and stakeholders.
• Provide exceptional customer service to ensure client satisfaction and retention.

Requirements:

• Bachelor's degree in Hospitality, Business, or related field.
• Minimum 5 years of sales experience in the hospitality industry.
• Proven track record of sales success and leadership.
• Excellent communication, negotiation, and leadership skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.

Job Description

A Senior Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business in FSI Vertical. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and growth.

The Client Manager will work directly with clients at a variety of levels as well as internal sales teams such as Sales Specialists and pre-sales architects and post the sale; the delivery teams. They ‘champion’ the delivery teams’ understanding of the client’s solution requirements, and initiate improvement programs ensuring that the client remains committed to our solutions which leads to more sales opportunities.

Building and developing excellent stakeholder relationships with new and existing clients, fully understanding the client and the industry in which they operate will be a core focus of this role. A substantial amount of time will be spent on client engagement and engaged selling, but also liaising with internal teams to make sure the client’s needs are attended to.

Responsibilities
Client ownership and relationship builder

• Take primary responsibility for the client and act as internal client owner within assigned accounts
• Manage and grow relationships to drive expansion and renewals across all solutions and services
• Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership
• Lead the business conversations at C-level
• Become the reliable point of contact to further strengthen relationships

Client and industry expert

• Gain insights into client’s most urgent business problems or business opportunities while linking how our solutions and services offerings can add client business value
• Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends
• Collect and analyze data to learn more about the client and the industry in which they operate

Owning the sales process

• Collaboratively work with extended sales teams, especially Sales Specialists, pre-sales architects, and commercial architects to successfully position the solution and/or service and see the opportunity through to closure
• Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time
• Work closely with other in territory counterparts and matrix teams to achieve the shared goal of growth; yet are held accountable for own targets
• Use NTT Ltd.’s sales methodologies and tools such as target plans, opportunity plans and account plans to support the sales process and data-driven insights
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders
• Maintain a pipeline of leads on Salesforce.com

Deal structuring

• Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
• Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
• Lead business negotiations for contracts ensuring deals are risk-free and profitable
• Client retention and expansion
• Minimize churn and maximize retention in assigned accounts
• Land, adopt, expand, renew – Identify client business needs with a view to help shape solution development by the wider pursuit teams
• Actively search for expansion opportunities

Knowledge, Skills, and Attributes Required

• Good knowledge of Managed Services across domains such as Networking, Collaboration, Data Centres, Security and so on
• Client-centricity coupled with problem-solving
• Strong business acumen and negotiation skills to craft solutions that are beneficial to NTT and the client
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key
• Natural team player – ability to coordinate and liaise with delivery teams across multiple business areas
• Quick learner to understand any new solutions that are ready to take to market
• Customer value management and understanding profitability and ratios of clients
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans
• Ability to ask the right questions and tell great stories and have empathy with the client’s challenges. Superior communication skills are a given.

Required Experience

• You will need to demonstrate an impressive track record of selling solutions and managing enterprise accounts; especially Managed Services type accounts across multiple technology domains. These typically involve selling complex solutions and services to the C-suite in large enterprise accounts in FSI Vertical.
• Proof of structuring large, multi-year profitable contracts
• Demonstrate the ability to build strong relationships with clients across all levels
• Strong experience in networking with senior internal and external people in the specialist area of expertise
• Experience in managing the entire sales process, contracting process, and legal implications of a deal

Required Qualifications and Certifications

• A post-graduate type degree such as an MBA or similar would be advantageous.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

The successful candidate will provide GST advisory and compliance services to our clients and work in a growing team dealing with a challenging area of tax, as well as managing issues ranging from routine compliance matters to complex cross-border transactions.

Requirements

The ideal candidate should have:

• At least 2 years of GST experience preferably with an international accounting firm.
• Diploma/Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA. An SCTP accreditation would be an advantage
• Strong written and verbal communication skills
• Analytical mind and meticulous
• Ability to work under tight deadlines
• Entry level poly/degree graduates who wish to pursue a career in GST advisory services are welcome to apply

Job Description Summary

The Manager, Managed Services Client Delivery is a management role, primarily responsible for managing a team of Managed Services Client Delivery Specialists.

This role supports the business and protect the company’s reputation by taking responsibility for overall contract management for local, small and low to medium complexity client contracts.

The Manager, Managed Services Client Delivery is responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts. These clients require service delivery that are complex by nature and are typically across multiple sites and/or service offerings.

Key Responsibilities:

• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.
• Oversees the day-to-day delivery of managed services to clients, ensuring adherence to service-level agreements (SLAs) and quality standards.
• Works closely with cross functional teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier.
• Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance.
• Cultivates and maintains strong relationships with key clients, serving as the primary point of contact for service-related inquiries, issues, and escalations.
• Acts as a problem solver, addressing client concerns, resolving issues, and ensuring client satisfaction.
  Allocates resources effectively to meet client demands, including people, technology, and infrastructure.
  Identifies potential risks to service delivery and work proactively to mitigate them, ensuring minimal disruption to clients.
• Reviews all proposals delivered to the client and ensure that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client.
• Serves as the client's advocate within the organisation, ensuring their needs and concerns are addressed promptly and effectively.
• Continuously monitors service performance, identifies areas for improvement, and implements strategies to enhance service quality and efficiency.
• Develops and maintains reporting mechanisms to track service delivery KPIs, and provide regular updates to clients and senior management.
• Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
• Collaborates and engages with a variety of stakeholders, including the Review Boards and Steering Committees to ensure the delivery of services against the agreed Service Level Agreements.
• Drives service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements.
• Negotiates and resolves contractual issues, including failure to meet contractual obligations.
  Partners with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized.
• Leads and mentors a team of delivery managers, service coordinators, and support staff to ensure they meet their goals and deliver exceptional client service.
  

Knowledge, Skills and Attributes:

• Advanced understanding of the IT services industry, including trends, technologies, and best practices.
• Advanced knowledge of managed services, including service level agreements (SLAs), service delivery models, and service management frameworks.
• Advanced understanding of client needs, expectations, and industry-specific challenges to tailor services accordingly.
• Advanced leadership and management skills to lead a team of professionals and drive results.
  Excellent communication skills, both written and verbal, for interacting with clients, team members, and stakeholders.
• Ability to build and maintain strong client relationships, understand their needs, and ensure client satisfaction.
• Advanced proficiency in project management methodologies to plan, execute, and monitor service delivery projects effectively.
• Strong analytical and problem-solving skills to address client issues and challenges proactively.
• Advanced budgeting and financial management skills to ensure profitable service delivery.
• Ability to manage relationships with third-party vendors and partners as needed for service delivery.
• Client centric mindset, always putting the client's needs and satisfaction first.
• Willingness and ability to adapt to changing technology, client requirements, and industry trends.
• Abilit to develop long-term and short-term plans for service delivery improvement.
• Focus on achieving measurable outcomes and delivering value to clients.
• Collaboration and teamwork are essential, as the role involves working with cross functional teams.
  

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
• Relevant ITIL certification preferred.
• Relevant project management certification (for example, PMP) is preferred.
  

Required Experience:

• Advanced demonstrated experience in a managed services and/or support services environment.
• Advanced demonstrated experience in managed services - service delivery and client management.
• Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
• Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
• Advanced demonstrated experience in monitoring contract performance.
• Advanced demonstrated experience in managing service delivery projects for clients.
• Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
• Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
• Advanced demonstrated experience in managing and leading a service delivery team and/or related function.
  

The Senior Account Manager is responsible for ensuring that services to the customer are delivered to specification and on time. The Senior Account Manager (AM) reports directly to the Regional Account Director (RAD) and is responsible for liaising with Client Service team and the central procurement team to ensure that services to the customer are delivered to specification and on time.

This position is to serve as a vital communications link to other Account Managers and Client Marketing team, by ensuring that internal customer expectations, in terms of price, quality and delivery, are met.

The job-holders will be expected to have significant client contact and working with Client Services Partner to take the lead role in particular projects. The Senior Account Manager will preferably have significant technical 3 Dimensional POSM, Design, print knowledge, or campaign management and will have a passion for exceptional campaign delivery.

KEY RESPONSIBILITIES

● Ensure production orders are delivered timely, to specification, and has met our quality specifications and client contractual obligations.

● Providing technical input and advice on projects as required to achieve high quality standards

● Advise on technical specifications and best methods of production to deliver quality, savings and innovation to the client.

● Work with the internal team members to coordinate production schedules, POS and Print specifications, quotations and billing

● Initiate requests for customer and supplier purchase orders

● Manage internal workflow, including data entry on internal software

● Monitoring high standards and working together on new methods and procedures

● Ensuring best practice in conjunction with wider HH operations group

● Develops a good understanding of the client’s business and industry sector

● Maintain a full understanding of the broad range of HH’s services and work closely with the internal departments to provide the client with digital services that complement their print

● Implement new methods and procedures as required

● Build team camaraderie and apply best practices in conjunction with wider HH Operations group and encourage knowledge sharing

● Work with technical partners and suppliers to ensure they deliver service as required

● Develop strong relationships with Client Officers and Client agencies

● Deliver a high level of customer service

KNOWLEDGE & SKILLS:

● 3+ years previous experience in a marketing execution, design, 3D POS, print or packaging environment.

● Have a strong project management background and comfortable analysing and interpreting specifications and data to produce accurate reports

● Experience in liaising directly with clients and advising on campaign print/digital solutions is preferred

● Naturally builds and maintains rapport with the client

● Is comfortable analysing and interpreting financial data and produces accurate reports

● Works collaboratively with others in pursuit of team goals

● Identifies opportunities for continuous improvement

● Takes a logical and systematic approach to work

● Takes a flexible approach to work and encourages others to do so

● Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)

● Previous experience working in print/ print management/ print buying/ marketing print procurement essential

● Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations

● Experience in a client facing role is essential

Sr Manager, Group C&B, Group HR

Institution: National Healthcare Group

Family Group: Administration

National Healthcare Group Group HR is hiring a Manager/Senior Manager for it Group Compensation & Benefits (GC&B) team.

JOB PURPOSE

As a key team member of the GC&B team, work with the lead in the planning, formulation and review of C&B programmes and policies at the Group level, NHG’s institutions in attracting, motivating and retaining the right talents to support business strategies.

MAJOR DUTIES & RESPONSIBILITIES

C&B Partner

• Work closely with the Ministries on key sectoral C&B alignment, salary review and policy matters
• Work together closely with site HR on any policy change/deviation request to understand institutional needs and find solutions taking into consideration the system-wide impact. Review/propose recommendations and follow through to get necessary approvals from Senior Management
• Provide guidance on interpretation of C&B policies and practices. Provide consultative support and work with institutions under the NHG Group to roll out C&B programmes

General C&B

• Partner the Lead to manage C&B projects from end-to-end, including conceptualisation, simulations, implementation strategies, communications and change management
• Research and analyse information on compensation statistics, market sentiments and economic indicators to support C&B strategies and initiatives
• Keep abreast of local C&B best practices and legislative changes to ensure compliance
• Work closely with Policy team on review of Group HR policies and HR information systems to ensure alignment with changes to C&B programmes
• Perform job evaluations and job levelling exercises
• Participate in Group level workgroups/projects where C&B expertise is required e.g. conduct role analysis and job evaluation in job redesign exercises
• Participate in other ad-hoc HR projects and activities at the Group HR level as required

Annual Budgeting

• Drive annual HR budget planning and submission for Group C&B
• Plan, review and prepare manpower budget assumptions and projections for submission to Group Finance

Performance Management

• Work closely with the Group HR teams managing the annual performance management exercise, on managing timelines and support on compensation rewards matters. This will include the collation and analysis of cluster-wide annual Total Performance Management (TPM) results in order to simulate bonus and increment
• Prepare data/analysis, design compensation levers for review with Senior Management

Group Insurance

• As a key member of the GC&B team, work together with the other team members on annual Group insurance renewal and submission, working closely with insurance broker where necessary
• This may include working with broker to analyse trends and highlight areas of concern to Management e.g. claims experience, work injury trends etc
• Close liaison with site HR to ensure accurate reporting of data required for insurance renewal

JOB REQUIREMENTS

Education/Training/Experience

• Min Degree in HR Related field / Business Admin or equivalent
• At least 8-10 years relevant working experience in the area of Compensation & Benefits, and experience in healthcare is preferred
• Technical knowledge and hands-on experience in total rewards including salary structure design, salary reviews, market benchmarking competitiveness studies, job evaluation.
• Hands-on knowledge in job evaluation methodologies such as Korn Ferry Hay Group will be preferred.
• Highly Proficient in Microsoft Office applications. Advanced skills in Excel preferred
• Well-versed in local employment laws and regulations such as Employment Act, Industrial Relations Act etc.
• Past experience in HRIS project and implementation will be advantageous.

Personal Attributes

• Numerate, strong analytical skills and has an eye for detail
• Strategic thinking mindset, Forward thinking with an improvement mind-set and appreciates the use of tech to drive smooth work processes
• Inquisitive with strong problem-solving skills
• Strong team player and willingness to guide junior members of the team.
• Possess excellent interpersonal, communication and writing skills
• Comfortable with managing multiple projects concurrently
• Able to thrive in a fast-paced and dynamic environment
• Resourceful and independent

Successful candidates will be hired at Manager or Senior Manager grade depending on qualifications and experience