About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Our client is one of the local leading player in sports industry. Due to their current expansion plan, they are looking for Senior Strategy Manager to join their team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities of Senior Strategy Manager:

• Lead the development and execution of the company's strategic plan, ensuring alignment with business goals.
• Collaborate with business leaders and stakeholders to implement large-scale, cross-functional initiatives and drive transformative change.
• Address strategic challenges and identify opportunities, resolving obstacles in execution and ensuring smooth cross-departmental coordination.
• Create business cases and financial analyses to assess and track the performance of strategic projects.
• Work closely with senior leadership to prioritize initiatives, identify growth opportunities, and establish practices that support long-term business success.

Requirements:

• Degree in business or related field.
• Min 10 years of experience in business strategy, consulting with project management skills
• Strong strategic thinking and analytical skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

Job Summary:

The Materials Program Manager will work with various functions and departments to drive material flow and ensure visibility of current & future material issues. It will be the core member to supporting materials strategy.

Essential Duties and Responsibilities:

• Overseeing the operation of the programs and leading a team
• Develop and implement strategic goals and objectives
• Identify opportunities to improve the overall material processes and ensure alignment with organization’s mission and values
• Identify and manage risks that may impact the programs and organization
• Make important decisions that impact the direction and operation of the programs / organization
• Analyze data and make informed decisions based on that analysis
• Point of escalation to internal and customers
• Communicate effectively with internal and external stakeholders
• Responsible for program’s inventory goal and collaborate with GSS team for timely MRP execution to minimize liability exposure
• Work with Planner to ensure visibility of current & future material issues
• Work with Production Managers to understand Critical Production schedules
• Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.
• Material risk BOM analysis at project level :
  • Design the inventory programs: VMI, JIT, discrete orders, etc. – driving lead-time reduction
  • Recommend risk buy or consignment

(This relates to impact inventory liability, inventory turns, cash flow relief, etc. – due to upsides, downside, slow down of businesses more effectively)

• Burst demand request by customers – assess entire BOM materials lead-times, chronic suppliers, customer managed allocations , etc., then present from materials perspective how to support burst demand plan to support operations
• Work closely with Supply Chain Program managers for localization or regionalization of OEM & BTP parts
• Work with SCM on long term supply chain mitigation plan via localization or alternate sourcing to ease the supply chain for the Program/Tool.
• Leads project team that may include different functions and departments to solve supplier long-term issues and improve supplier performance. Provides inputs to engineering and SCM in supplier selection and assessment.
• Analyze system need dates, supplier commitments and current production status to identify critical material issues
• Escalate critical material shortages immediately upon identification and own the efforts to resolve and continue to escalate
• Lead clear to build (CTB) for pre-production build phases
• Propose optimized supply planning to ensure on-time build schedule. Drive closure of materials issues
• Collaborate with supply chain functions for support as needed
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; Complete supplier risk assessment on critical and unique parts. Monitor supplier performance (delivery, quality, cost).
• Develop and execute risk/opportunity plans to meet program objectives & proactively manage mitigation plans
• Track KPI’s and generate Reports, Metrics & Presentations
• Attend Customer and Supplier quarterly SBR and track closure of the open actions list
• Support planning & coordination of new Projects, New components and Engineering Changes and assess the impact to Production Schedules
• Consistently work on Demand & Supply to proactively identify gaps and work with planner buyers and Strategic procurement to eliminate the gaps
• Work with Engineering & Program Management to develop roadmaps for the phase-out of obsolete parts and phase-in of new product materials
• This position will support customers to act as the crucial link between customer and Materials Supply Chain.

Knowledge, Skills and Abilities:

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
• Strategic thinking and communication skills.
• Collaboration and influencing skills demonstrated.
• Sense of urgency.
• Situational leadership.
• Leadership development, and coaching skills.

Educational/Certification Requirement:

• Degree in Engineering, Supply Chain or Business

Experience Requirement:

Work Experience:

• At least 15 years of relevant experience in manufacturing industry
• Strong purchasing experience in commodity management and customer facing experience,
• Flexible to support work with US counterparts. Will have frequent communications with cross-functional teams in the US and Asia.
• Experience in the position of Materials Program Manager (MPM) and/or Procurement.
• Experience with product design engineering and commodity management or priorities for raw material or component selection.
• Experience integrating the delivery schedule of materials into product program milestones.
• Working knowledge of Materials Requirements Planning (preferred SAP) and Bill of Material Structure tools (preferred Agile)
• Experience with Excel, Word, and PowerPoint.

Senior Sales Manager (Flooring Solutions)

• Competitive salary with an attractive commission and performance bonus structure.

• Career development opportunities in a company poised for expansion

• Opportunity to play a key leadership role in a well-established and respected company.

Key Responsibilities:

• Develop and implement sales strategies and tactics to achieve sales targets, increase market share, and drive revenue growth

• Build, train, mentor, and lead the sales team

• Build and maintain strong relationships with key clients, understanding their needs, providing solutions, and ensuring high levels of customer satisfaction

• Develop sales plans, set targets, and forecasts, analyzing market trends and customer needs to identify opportunities for business growth.

• Monitor and analyze sales team performance, track KPIs, and provide coaching and support to the team to ensure the achievement of sales objectives.

Requirement:

• Minimum diploma or degree holder

• At least 5 years of experience in carpentry, construction, interior design, sanitary ware, laminates, vendors, timber building materials, and related industries is a strong advantage.

• Leadership skills with the ability to motivate, mentor, and manage a sales team.

• Exceptional communication, negotiation, and interpersonal skills.

• Results-oriented mindset with a focus on achieving and exceeding sales targets

• Tech-Savvy

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving

• Expected salary

• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

EA Reg Number: R21102916

EA License Number: 05C3447

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalised enterprise technology experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

Reporting to Head of Business IT Solutions this role plays an important role in leading and managing a team of external Business analysts, solution architects and developers with an exciting journey to enhance our Salesforce platform and improve customer experience & adoption.

You will need a strong background in product delivery management, Agile / Iterative methodologies, Salesforce (out-of-the-box standard functionality and custom solutions) with proven experience in managing and delivering Service Cloud, Sales Cloud, Marketing Cloud, Pardot and Community Cloud modules. Experienced leaders who have managed delivery of Salesforce solutions for global organisations should apply here.

This role will be on-site and based in Singapore.

The Critical Tasks You Will Perform

• End-to-end ownership of single or multiple businesses for quality delivery & support
• Experience in business analysis, and technology implementation in full life-cycle CRM/Salesforce engagements
• Technical expertise and guidance in development of design and functional specifications
• Manage project plan, team utilization & risk management. Experienced in Sales transformation program that contribute to direct impact to business growth
• Analyse functional and technical requirements & maintain required documentation
• Take ownership and documentation of enhancements or new features in collaboration with the business analysts and architects
• Maintain feature or application integrity throughout development, testing and production stages
• Comply, guide and manage software development lifecycle (SDLC) methodology and governance strategies

What Essential Skills You Will Need

• At least 8+ years of experience in leading & managing multiple Salesforce projects including integrations with third party applications / platforms
• Experience building, managing, and fostering a team-oriented environment
• Demonstrable experience in building enterprise SaaS products, specifically Salesforce
• End-to-end ownership of single or multiple businesses for quality delivery & support
• Own and drive the vision/strategy/roadmap/development for industry specific solutions
• Strong stakeholder management skills in aligning with the vision of the product, prioritizing features and capabilities.
• Ability to work in a team of other product managers who have dependencies and vice versa.
• Agile and/or Iterative methodologies for project / product deliveries..
• Good exposure to CI/CD platforms, statistical code analysis tools and deployment activities like Gitlab, Copado,Jenkins, Ant tool etc.

Additional information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Job Descrption

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Claudia

EA Licence No: 11C5502

EAP Registration No: R2199597

Your Mission

This position will be responsible for monitoring the performance of various factory work processes and new technology pilots. He/She will support the development and realization of the HMGICS Technology Roadmap, ensuring seamless integration of innovative technologies and efficient project management practices.

What To Expect

[1.Performance Management of Work Processes/ Technology Systems]

• Define methodology and detailed work processes to continually measure performance and project ROI
• Engage with relevant stakeholders to gather data and develop insights

[2.Finance/ Process Management/ Project Staffing]

• Manage global partnership by defining standard operating model in HMGICS
• Plan optimal skill-set structure and manage head count by monitoring resource status regularly
• Set a program for knowledge transferring and networking within multi-disciplinary org.
• Manage project budget and run communication channel with stakeholders for a project

[3.Implementation of Technology Roadmap]

• Support the planning & implementation of technology roadmap in collaboration with HMGICS and HMG stakeholders
• Design, develop, and maintain HMGICS Technology Catalogue

What You'll Bring

• Bachelor of Engineering or relevant discipline
• 10 years of experience in management consulting / business process re-engineering / ICT consulting
• Technical skills in process innovation/business consulting projects, IT/OT system development projects
• Extensive project experience in manufacturing industry
• Advanced proficiency in MS Powerpoint, MS Excel

Our client is one of the local leading player in sports industry. Due to their current expansion plan, they are looking for Senior Strategy Manager to join their team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities of Senior Strategy Manager:

• Lead the development and execution of the company's strategic plan, ensuring alignment with business goals.
• Collaborate with business leaders and stakeholders to implement large-scale, cross-functional initiatives and drive transformative change.
• Address strategic challenges and identify opportunities, resolving obstacles in execution and ensuring smooth cross-departmental coordination.
• Create business cases and financial analyses to assess and track the performance of strategic projects.
• Work closely with senior leadership to prioritize initiatives, identify growth opportunities, and establish practices that support long-term business success.

Requirements:

• Degree in business or related field.
• Min 10 years of experience in business strategy, consulting with project management skills
• Strong strategic thinking and analytical skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Title: Senior Product Manager

Company:

Join our dynamic team at a global internet company renowned for innovation, rapid development, and a fast-paced work environment. As we serve millions of users worldwide, we seek a Product Manager with a global mindset, adaptability, and a proactive approach to drive high-impact results.

Job:

The App Product Manager will oversee the development, launch, and lifecycle management of mobile and web applications for a global audience. This role demands strategic planning, close collaboration with cross-functional teams, and the ability to make swift, data-driven decisions. A strong command of English is required, and proficiency in Chinese is preferred to better collaborate with our international teams and serve our diverse user base.

Responsibilities

• Product Strategy and Vision: Define and communicate the product vision, strategy, and roadmap aligned with business goals in a competitive global landscape.
  Conduct thorough market research and competitive analysis to shape the app’s strategic direction.
  Identify and prioritize user needs and pain points to guide feature development, enhancing user satisfaction and retention.
• Product Development and Management: Work closely with design, engineering, and other key teams to develop features aligned with the app’s vision.
  Prioritize features based on user needs, market trends, and technical feasibility, adapting quickly as new data emerges.
  Oversee the product lifecycle from ideation through launch, growth, and ongoing updates in a fast-paced environment.
• User Experience and Interface: Partner with UX/UI designers to create a seamless user experience tailored to a global audience.
  Use feedback and user research to continuously refine and improve app usability and functionality.
  Ensure all app features align with the intended user journey and global design standards.
• Data Analysis and Optimization: Track and analyze app metrics like retention, engagement, and conversion rates for a diverse user base.
  Leverage data insights to drive continuous improvement, ensuring the app’s competitive edge.
  Conduct A/B testing and other experiments to validate hypotheses and enhance user experience.
• Cross-functional Coordination: Act as the primary liaison between engineering, marketing, sales, and customer support teams worldwide.
  Coordinate product launches with speed and precision, ensuring alignment across all teams.
  Lead regular meetings to keep stakeholders updated on product status, timelines, and any challenges.
• Project Management and Execution: Set and manage product timelines, facilitating the timely delivery of updates and releases.
  Optimize project management processes to enhance efficiency and quality across global teams.
  Proactively address potential roadblocks to maintain momentum in a fast-paced work setting.

Qualifications

• Education: Bachelor’s degree in business, marketing, computer science, or a related field; MBA or relevant advanced degree is a plus.
• Experience: 5+ years in product management, ideally in mobile/web applications, with a demonstrated ability to thrive in a fast-paced, global work environment.
• Skills:Strong understanding of the app development lifecycle and familiarity with Agile methodologies.
  Excellent analytical skills with the ability to make data-driven decisions swiftly.
  Proficiency in product management tools (e.g., JIRA, Asana, or Trello) and analytics tools (e.g., Google Analytics, Mixpanel).
  Exceptional communication and leadership skills; fluency in English is required, and Chinese proficiency is preferred.
  Experience in user research and A/B testing is advantageous.

Preferred Skills

• Familiarity with the global mobile app industry, including trends and best practices.
• Knowledge of design thinking, UX/UI principles, and experience working with global design teams.
• Experience with app monetization models, such as in-app purchases, subscriptions, or ad-supported structures.

Join Our Team as a Manicurist/Beautician!

We are looking for skilled and passionate beauticians to join our team. If you have at least one year of experience and are dedicated to providing excellent nail and skincare services, we want to hear from you!

Nail Treatment and Services We Offer:

1. Remove Existing Nail Polish: Clean, trim, and file nails to perfection.
2. Soften Calluses and Remove Rough Skin: Ensure smooth and soft feet.
3. Polish or Buff Nails: Enhance the natural shine of nails.
4. Apply Artificial Nails and Nail Art: Create stunning and artistic nail designs.
5. Advise Clients: Provide tips and recommendations for nail and skincare for hands and feet.
6. Maintain Cleanliness: Keep the spa and workplace clean and hygienic.

Looking for Beauticians:

• Minimum one year of experience
• Basic salary + commission + extra commission
• Full-time position required

全职美甲师/美容师招聘:

• 可以独立完成工作，人品好有责任感
• 工作态度积极，有上进心，热爱工作
• 工作时间：10:00am-8:00pm 或者 11:00am-9:00pm（每星期休一天）
• 工作地点：Rivervale Mall: ☎ 6388 1778 Oasis Terraces The Compass One Hougang Rivercourt NorthPoint City Anchorvale Village Yew Tee Point

如有兴趣者欢迎面试

Nexus is seeking a passionate and driven programmatic expert to join our regional Addressable Media Excellence (AME) team – the driving force behind all Nexus Media Solutions and Programmatic Practice activity in APAC.

In this exciting role, you'll be at the forefront of programmatic innovation, collaborating closely with Client Growth, Solutions Science, and the wider Programmatic Practice team to deliver exceptional results for our clients.

This isn't just another job – it's a chance to:

• Be the APAC AI expert: Empower our markets with expertise on our cutting-edge AI-powered platform (i.e. GroupM Copilot and Create) unlocking new possibilities and driving adoption.
• Elevate programmatic performance across the region: Share your knowledge and best practices to elevate programmatic strategies and campaign performance across diverse APAC markets.
• Drive strategic advancements: Collaborate with internal teams and vendors to pioneer innovative solutions, optimize campaigns, and streamline operational efficiency.
• Become a trusted voice in the industry: Develop insightful documentation and training materials, sharing your programmatic expertise and shaping best practices.
• Thrive in a collaborative environment: Partner with client growth and cross-functional teams to craft compelling narratives, build winning solutions, and ensure client success.
• Turn data into a competitive advantage: Leverage data-driven insights to inform campaign strategies, optimize targeting and creatives, and deliver exceptional results across all channels.

Reporting of the role

This role reports to the Director, Programmatic Trading – AME.

3 best things about the job:

• It’s a great work environment - You will collaborate with a group of quick witted, diverse and extremely dedicated colleagues who are all passionate about programmatic and making advertising welcome.
• Opinions and ideas are highly encouraged, and everyone has a voice at Nexus. Ambition is expected and passion is admired. We are always open to new ways of thinking from everyone, especially those that will contribute to the overall success of Nexus.
• It is never static. You are empowered to create your own balance and be proactive. There is always something new to learn, new challenges to overcome, and new technology to embrace everyday.

Measures of success –

In three months:

• Gain an in depth understanding of the programmatic landscape
• Undergo Nexus Induction trainings on the various Nexus platforms and tools to have a full understanding of how Nexus operates
• Certified on key platforms and technology Nexus programmatic practitioners utilise
• Up to speed with the various DSPs beta offerings and formulating test and learn initiatives with local markets
• Understand GroupM programmatic operational excellence guidelines, including campaign governance, brand-safety best practices and supply path optimization etc.
• Understand Nexus Media Solution commercial model, unique value propositions, and solution offering packages.
• Gain rapport with local markets and agency key account stakeholders.

In six months:

• Independently work on subject matter topics/ initiatives assigned to provide Trading POV and work towards milestones defined
• Build a deep familiarity with our clients’ businesses, strategies, and media-buying goals
• Work closely with regional Client Growth Team on key clients onStrategies for performance and efficiency
  Digital process audit guidance (where applicable)
  Provide governance on Brand Safety Adoption in markets and campaign
• Support local markets and promote AI usage
• Continue to refine gaps/processes/tools to improve campaign performance and efficiency
• Be the subject matter expert on any technical operational questions related to new products launching from local markets

In twelve months:

• Be an integral part of the team and add value in all aspects assigned
• Be confident to hold training sessions where applicable
• Be knowledgeable to run omni channel campaigns
• Be a trusted advisor to both regional and local markets on Trading queries
• Be motivated to always Test and Learn, share and seek different optimization tactics and knowledge share with the wider trading team

Strategic Responsibilities -

AI Expertise:

• Be the APAC Copilot expert: Provide expertise, training, and support for our AI-powered platform, driving adoption and identifying new use cases.
• Champion AI innovation: Lead test-and-learn initiatives of AI offerings in the marketplace, monitor performance, draw insights and make recommendations, and stay abreast of industry trends to unlock new opportunities.

Programmatic Practice & Addressable Media Excellence:

• Elevate programmatic performance: Serve as a regional expert, providing guidance, best practices, and technical troubleshooting to assigned markets.
• Standardize programmatic execution for client success: Co-develop GroupM POVs with global taskforces to design and set GroupM programmatic standards to build a strong foundation for the client’s success.
• Governing key clients’ campaign activation: Determine the best efficient way for Digital Process Audit framework to rollout and be maintained by local markets
• Drive strategic advancements: Collaborate with internal teams and vendors to develop key clients' programmatic maturity frameworks to identity growth opportunity and improve client’s investment return.

Solutions Building

• Develop client-centric solutions: Collaborate with Client Growth and Solutions Science team to build solutions, develop compelling go to market narratives, create operational process & guidelines and ensure client satisfaction.

Cross-Channel Campaign Management & Optimization:

• Deliver exceptional campaign results: Plan, execute, and optimize impactful programmatic campaigns across all channels, exceeding client KPIs and maximizing ROI.
• Turn data into insights: Leverage data-driven insights to inform campaign strategies, optimize targeting and creatives, and continuously improve performance.

What you will need:

• 5-6 years professional experience with digital marketing agency, ad network or other digital media company
• Ability to execute programmatic campaigns with experience including DSPs/SSPs, RTB, ad exchanges, DMPs, audience targeting
• Applied knowledge of 3rd party ad serving, website tracking and associated technologies
• Experience managing digital ad campaigns, - display, video, mobile or paid search from implementation, optimisation to reporting
• Knowledge and passion for digital marketing and Machine Learning: digital display, digital branding, digital direct response, SEM, video & mobile
• Bachelors degree in any of these disciplines are welcomeComputer Science/ Information Technology
  Statistics, business analytics, or related quantitative program
  Marketing, Mass Communications, Arts
• Result-oriented with strong communication and analytical skills
• Ability to work both independently and under supervision once objectives have been set
• Ability to work within a fast-paced and multi cultural team environment
• Good command in written and spoken English
• Proficiency in Microsoft Excel and PowerPoint
• Must be able to work in a fast-paced environment - harvest vast amounts of information, news, data, and research and distill the most important/relevant information for your agency team and their clients.

What you’ll bring:

• Your curiosity
• Your passion for media
• Self Initiative
• Adaptability
• Attention to details
• An open mind

About GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means that aside from the local clients and media owners, we also have a high proportion of multi-national clients and media owners.

As the largest media investment management company in Singapore with over 41% market share (Recma) and over 650 employees, GroupM Singapore is the premiere organisation to join and develop a career in.

GroupM APAC is committed to fostering a culture of diversity and inclusion. Our people are our strength so we respect and nurture their individual talent and potential

Cloud Infrastructure Development:

• Build and maintain a robust cloud environment to support business needs.
• Oversee virtual networks, computing resources, and storage systems to ensure seamless performance.
• Lead initiatives to enhance system resilience, including disaster recovery planning and regular testing.

Strategic Cloud Roadmap:

• Partner with stakeholders to design cloud adoption strategies that align with long-term goals.
• Evaluate business needs to identify suitable cloud solutions and create actionable implementation plans.

Performance and Monitoring:

• Ensure operational excellence by setting up monitoring tools to track system health and performance.
• Proactively address performance bottlenecks to minimize disruptions.

Cost Efficiency:

• Optimize cloud resource usage to control expenses while maintaining service quality.
• Analyze expenditures, identify areas for cost reduction, and implement budget-friendly solutions.

Team Enablement and Collaboration:

• Collaborate with IT and business teams across regions to deliver solutions that drive success.
• Coach and mentor team members, enabling their professional growth and encouraging knowledge sharing.

Security and Compliance Oversight:

• Enforce strong cloud security frameworks and implement measures to protect sensitive data.
• Ensure compliance with industry standards and regulatory requirements.

Cloud Migration and Integration:

• Spearhead migration projects, including transitioning from on-premises to cloud systems and inter-cloud migrations.
• Develop migration plans that prioritize business continuity and efficient implementation.

Email and Directory Administration:

• Manage corporate email infrastructure to ensure reliable and secure communication.
• Administer directory services, such as user access controls and hybrid Active Directory environments, ensuring secure authentication protocols.

Issue Resolution:

• Handle complex technical challenges efficiently and ensure quick resolution of escalated incidents.
• Conduct root cause analyses for recurring issues and implement preventive solutions.

Vendor and Partner Engagement:

• Build and maintain strong relationships with cloud service providers.
• Evaluate vendor performance, negotiate contracts, and oversee service delivery.

Continuous Innovation:

• Stay current with evolving technologies and trends to enhance cloud capabilities.
• Introduce new tools and methodologies to drive innovation and system optimization.

Special Assignments:

• Take ownership of additional projects or responsibilities assigned by leadership, offering specialized expertise and insights.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of experience in cloud infrastructure management or a similar role.
• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Excellent understanding of cloud security principles and best practices.
• Experience with cloud security tools such as AWS Security Hub, Azure Security Center, or Google Cloud Security Command Center.
• Strong knowledge of cloud-based Active Directory (Azure AD) and identity protection solutions.
• Proficiency in email protection solutions and technologies, including email encryption, spam filters, and anti-phishing measures.
• Strong problem-solving skills and the ability to work well under pressure.
• Excellent communication and interpersonal skills.
• Certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, or relevant security certifications (CISSP, CCSP) are a plus.

Job Purpose

Our sales engineering organization is looking for a dynamic senior manager to lead a team of highly skilled sales engineers across ASEAN. This strategic role focuses on customer engagement, partner collaboration, and driving business outcomes. As the leader of this talented team, you’ll work closely with sales leadership and channel partners to understand customer needs, navigate complex sales cycles, deliver value-based solutions, and close deals.

Reporting to the Senior Director of APJ Sales Engineering, you’ll play a pivotal role in building, developing, and managing a high-impact field engineering team.

Key Responsibilities

Lead and Develop a High-Performing Team

• Recruit, mentor, and manage a team of Sales Engineers who are experts in product evaluation, technical demonstrations, and solution design.
• Drive Strategic Sales Success - Partner with regional sales leadership to achieve quota and growth targets, ensuring strategic customer relationships are built and nurtured.
• Shape Sales Strategy - Provide insights on market trends, product challenges, and competitive gaps. Represent your team’s needs and feedback to executive leadership.
• Solve Complex Problems - Distil technical challenges into clear, actionable solutions while collaborating with sales, partners, and customers to craft winning strategies.

Foster Cross-Functional Collaboration

• Build strong partnerships with Product, Engineering, Marketing, and Services to align on solution delivery and innovation.
• Be a Hands-On Leader
• Act as a player/coach, actively participating in customer engagements, delivering persuasive presentations, and modelling best practices for your team.

What You Will Bring

• 10+ years of pre-sales experience, including 4+ years of management experience in hiring, developing, and retaining top talent.
• Proven cybersecurity expertise, including endpoint/server protection, firewalls, threat management, incident response, and cloud security.
• Technical fluency with modern data technologies such as DevOps tooling, containers, orchestration tools, and version control systems.
• Exceptional presentation skills, with the ability to communicate effectively to technical and C-level audiences.
• Strong business acumen, connecting customer needs to value-driven Sophos solutions and services.
• A bachelor’s degree in Information Systems, Computer Science, or a related field—or equivalent experience.

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Mon to Fri 8.30am to 6pm

1. Proactively identify potential business opportunities through extensive networks and research to gain RFP/RFQ.
2. Develop new businesses for all product ranges: Freight Forwarding, Contract Logistics, and Project Logistics.
3. Develop opportunities to cross-sell products to existing and new clients.
4. Collaborate with solution design to complement business development initiatives.
5. Maintain an accurate, ongoing, and robust sales pipeline at all times.
6. Using knowledge of the market and competitors and an astute sense of customer needs, identify and develop the company’s unique selling propositions and differentiators.
7. Forge and maintain strong relationships with key contacts in existing and new accounts.
8. Strategic brainstorming and implementation of new business development initiatives.
9. Identify reliable and competent service providers and freight agents to build infrastructure and increase service capabilities in overseas markets where the company is not present.
10. Develop and leverage the company’s branding and professional profile.
11. Retain accounts through customer service excellence.
12. Gather and share market intelligence.
13. Partner closely with different stakeholders to develop proposals and solutions meeting customers’ needs, including coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations.

Responsibilities:

As the Software Engineering Senior Manager, you will bring over a decade of experience to oversee a team of professionals, deliver high-quality solutions in building management systems, and ensure successful project outcomes. Your responsibilities will include below:

• Oversee a multi-disciplinary team of developers, engineers, specialists and technicians to deliver high-quality Building Management System (BMS) software solutions.
• Managing the overall project life cycle including development, implementation, testing, and commissioning and maintenance.
• Leading the integration of building services such as Electrical, HVAC, fire protection, into IBMS using protocols like Modbus, OPC, BACnet, SNMP, REST API, Kafka, MQTT.
• Utilizing expertise in Microsoft SQL, Java, C#, Angular, React and Python to manage the development, implementation, and optimization of software solutions tailored for facility management.
• Overseeing the design and implementation of operational networks (OT), including firewalls, switches, routers, PLC, and DDC, ensuring seamless integration with infrastructure.
• Designing and implementing secure and efficient computer networking and cybersecurity solutions to protect system integrity.
• Developing,monitoring, and managing project budgets to ensure cost-effectiveness while maintaining quality and deadlines.
• Allocating resources effectively to optimize team performance and ensure timely delivery of projects.
• Working effectively in a multi-cultural environment across the Asia-Pacific region, fostering teamwork and understanding.
• Providing advice and guidance to the team, resolving technical challenges, and driving continuous improvement of systems.
• Preparing detailed reports for upper management, offering insights into project progress, financial performance, and team achievements.
• Attending client meetings to align on requirements, provide updates, and ensure customer satisfaction.
• Lead and mentor the software teams, fostering a culture of innovation, collaboration, and excellence.

Requirements

To fit & succeed into this role, you must have:

• More than 10 years of proven experience in Building Management Systems (BMS) related software development, or related fields.
• Extensive expertise in front-end and back-end development, advanced computer networking, robust cybersecurity practices, and operational networks encompassing firewalls, switches, routers, PLCs, and DDCs.
• Strong experience in client engagement, attending meetings, and ensuring alignment with client expectations.
• Exceptional project management skills, including budgeting, manpower allocation, and multi-stakeholder collaboration.
• In-depth knowledge of building services such as HVAC & electrical systems.
• Excellent problem-solving and advisory skills, with the ability to guide and support the team.
• Strong analytical skills with the ability to create detailed reports for senior management or director.
• Proven ability to manage diverse teams and oversee large-scale projects in a multi-cultural environment.
• Team Lead management skill

Role & Responsibilities:

• Ensure design complies with all statutory requirements
• Managing design development of the project
• Execute tender procurement
• On-site construction supervision
• Procure statutory compliance for TOP and CSC
• Monitor the making good of defects and final certification
• Responsible to the Project Director, and to mentor Architectural Assistants and Technical Staff

Requirement:

1. Degree from a recognized university
2. Minimum 8 years of relevant working experience
3. Good communication skills in English
4. Passion for design, a commitment to continued learning and the desire to innovate
5. Good interpersonal skills and the ability to work independently
6. Ability to supervise and manage a team
7. Familiarity with HDB projects is an advantage
8. Contract administration (SIA/PSSCOC forms of contract)
9. Good technical knowledge and strong detailing capability
10. Be familiar with prevailing regulations and codes governing construction and architectural practice
11. Remuneration will be commensurate with your experience and qualification

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 8-10 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

• Be part of a renowned chemcial MNC company
• Attractive Benefits

Duties & Responsibilities:

• Accountable for budget and policy recommendations
• Direct a variety of human resources related programs to ensure that the organization’s current and future human resource requirements are met and that employees are recruited, managed, organized, trained, evaluated, and rewarded in accordance with organization’s human resource strategy.
• These programs may include recruitment, training and development, compensation/remuneration, benefits, performance evaluation, organizational development, relocation, equal employment/affirmative action, health, safety and employee wellness, payroll, employee communications and employment/industrial/labour relations.

Key Activities

• Liaise with functional or operational area managers to develop and implement local human resource strategies that are appropriate for their business needs, but consistent with the organization’s overall human resource strategy.
• Evaluate the organization’s future workforce needs in order to recommend changes to the organizations’ human resource programs to meet these needs.
• Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards.
• Experience in recruitment management. In addition to the day-to-day managerial function, the role will incorporate strategic and policy development aspects that will have medium term consequences on the operation of the function and perhaps impact elements of organization performance.
• Establish and maintain the human resource planning, control and reporting activities.
• Responsible for the activities related to the process of payroll, aiming at guaranteeing the correct payment of employee within company parameters and according to current legislation.

Requirements:

• At least 7 – 10 years of HR related experience (Manufacturing industry is a plus)
• Relevant University Degree
• Good interpersonal and communications skills

Purpose:

Management of strategic Thailand projects to seek and optimize opportunity to grow sustainably Direct Marketing and remain #1 proposition in Thailand. Management of overall A&H products across APAC for Direct Marketing and Digital Direct Marketing.

Work along side with Head of Direct Marketing and Head of Digital to sustain profitability and drive growth through products in Direct Marketing channel and Digital channel and across Line of Business.

Responsibilities:

Project Management

• Responsible on Project Management focusing to drive Thailand Growth through Customer-Lifetime-Value : X-sell, Upsell, Online-to-Offline, and Click-to-Call, and TMR Optimisation.
• Support Business Development on deal referral that involved Direct Marketing

Campaign Management

• Work closely with Head of Campaign Management on financial projection and strategy to win and/or renew especially on the large TH deals.
• Stay on top and focus on tier 2 markets namely MY, HK and ID to explore opportunity for growth with support to business development initiatives, Go Deep with existing partners through channel expansion, product diversification, x-sell and upsell opportunities.
• Support Head of Campaign Management on Referral of deals

Product Strategy

• Drive product strategy and product packages for Direct Marketing and Digital Direct Marketing channel to have best in class product suits in the markets where we operate.
• Align, Engage, and Explore opportunity to plan and execute product journey and product factory across markets that can be leveraged and shared to fasten speed to market from U/W and approval standpoint.
• Design sustainable product roadmaps to cater different customer journeys including omnichannels, O2O for ability to effectively maximize sales through cross sell and upsell activities
• Explore product bundling concept with other LOB inclusive of Travel, IPL, and SPL to enhance Chubb’s products proposition.
• Work closely with Head of Campaign Management/ Actuary to address and improve portfolios profitability through the revisit of product and its coverage.
• Coordinate with Business Development to propose strategically ‘right’ products to win new partnership.

Qualifications:

• Experienced in A&H DM and DDM with insurance knowledge and understanding Chubb is a plus.
• Background in marketing/ product development/ actuary/ or customer relationship management
• Proven record of ability to work effectively in a highly matrixed organization across all levels and in multicultural/ remote environment to be able to manage and drive the change.
• Possess strong analytical thinking, influencing, and interpersonal skills to coordinate work effectively in a high performing work environment.
• Capabilities in understanding and balancing customer centric and financial management.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

The Senior Franchise Operations Manager will be responsible for overseeing the operational performance and compliance of franchise locations within Bacha Coffee outlets. This individual will work closely with franchisees and overseas partners to ensure that brand standards, operational procedures, and customer service expectations are met or exceeded. This individual will be reporting to Head of Franchise Team.

Responsibilities

• Conduct regular visits and audits to franchise locations to assess operational performance, provide guidance, and ensure compliance with brand standards.
• Develop and maintain strong relationships with franchisees, serving as the main point of contact for operational support and guidance.
• Implement training programs and initiatives to ensure that franchise employees are properly trained on operational procedures, food safety standards, and customer service protocols.
• Develop and monitor key performance indicators (KPIs) such as sales, profitability, outlet compliance and customer satisfaction metrics for each franchise location.
• Implement the franchise operating manual and update wherever required and provides guidance in all operational and training areas.
• Lead preparation and host Franchise functional meetings.
• Collaborate with franchisees to develop action plans to address any operational challenges or opportunities for improvement.
• Collaborate with various departments to drive growth and implement action plans.
• Prepare reporting on outlet audits and market opportunity.
• To be trained and stationed across various departments for training including Operations, Training and Franchise Department.

Requirements

• Degree holder in Business or related field
• Minimum 5 years’ experience in a relevant experience in a similar capacity
• Experience in F&B /Luxury Goods/ Hotel industry will be advantageous
• Excellent interpersonal, negotiation and communication skills
• Proactive with strong sense of responsibility and result-orientated
• Strong organizational, analytical skills and follow-up
• Able to work under pressure and tight deadlines
• Positive and accurate representation of the brand at all times
• Adaptable and flexible
• Good team player
• Willing to travel to our franchises overseas when required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join us if you have the same belief as us that Aged care should be tailored to individual lifestyles enabling a fulfilling and meaningful life. Our focus is on optimising your physical and functional capabilities through Function Focused Care.

1. Strategic Leadership

- Support organizational development, communicate vision, mission, and values.

- Create a better home environment for residents.

- Foster a learning culture for nurses.

- Monitor KPIs and manage budget and resources efficiently.

2. Essential Indirect Nursing Care Function

- Formulate policies, procedures, and guidelines for nursing.

- Conduct audits to maintain compliance standards.

- Plan and implement clinical quality improvement initiatives.

- Ensure regulatory compliance and licensing requirements are met.

3. Support Capability Development Initiatives

- Aid in recruiting, developing, and retaining nurses.

- Enhance nursing capabilities and expand roles.

- Collaborate with the clinical team to set goals.

- Recognize staff for career growth potential and conduct performance appraisals.

4. Operational Management

- Mentor nursing team, evaluate care quality, and ensure workplace safety.

- Analyze aged care trends, review procedures, and update nursing standards.

- Educate staff on skill competencies and conduct audits for quality improvement.

- Utilize appropriate IT systems for documentation and training equipment for optimal usage.

Key Requirements:

• Bachelor's degree in Nursing
• Possession of a Registered Nursing Certificate
• Registration with the Singapore Nursing Board
• Completion of relevant postgraduate studies at the master's level is preferred
• Current possession of BCLS & AED Certificate
• A minimum of 12 years of experience in nursing, with at least 4 years in a managerial role.
• Preferably, candidates should have experience in the following areas:
• Quality and Risk Management
• Coaching, counseling, and workforce planning
• Establishing and managing operations in care centers, nursing homes, or other elderly home care services.
• Demantia, Palliative or medical-surgical experience. Advanced Diploma of the above mentioned skills will be an advantage.

EA License no. 14C7334.

CEI personnel no. R25126659