To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Reporting to the Programme Lead, the Community Case Manager is key in managing care services for clients and enhancing the capabilities of community carers.

Roles & Responsibilities:

Client Care

• Conduct home visits to assess clients' needs and create personalized care plans.
• Perform psycho-social assessments to recommend suitable service linkages.
• Administer nursing procedures (e.g., monitoring vital signs) in home settings, ensuring safe and efficient use of resources.
• Educate patients and caregivers to improve health outcomes and self-care.
• Collaborate with external healthcare partners to coordinate seamless care.
• Maintain accurate visit logs and client documentation.

Team Leadership & Development

• Lead and support a team of micro-jobbers, overseeing skill development and work scheduling/assignments.
• Provide guidance on job-related tasks and address challenges faced by micro-jobbers.
• Attend trainings and case conferences to enhance client care and support for caregivers.

Strategic & Administrative Support

• Collaborate with the Programme Lead to plan, execute and enhance program operations and strategic direction.
• Engage in projects as assigned by supervisors.
• Handle administrative tasks, including data collection and report preparation.
• Ensuring compliance with healthcare regulations and organizational policies.

Candidate Profile:

• Registered Nurse with the Singapore Nursing Board.
• Diploma or degree in Nursing.
• Minimum 3 years of experience, with at least 1 year in community nursing preferred.
• Additional qualifications in social work or case management are advantageous.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for elderly care in community settings.
• Proficient in Microsoft Office.

JOB SUMMARY

You will oversee the production and publication of the company’s award-winning annual Sustainability Report and all other public ESG disclosures; present the company’s ESG performance and field queries from investors and other financial stakeholders. You will also be responsible for coordinating the company’s external and internal sustainability reporting to ensure that our reporting reinforces our sustainability and community engagement strategy and aligns with best practices globally.

With exceptional writing skills and a world-class understanding of the ever-changing ESG disclosure environment, the post-holder will also help the company stay aligned with the regulations of the Singapore Stock Exchange and international expectations on reporting and transparency.

MAIN DUTIES AND RESPONSIBILITIES

• Responsible for ensuring the company is positioned for and responsive to the growing expectations among internal and external stakeholders for transparent reporting on our environmental, social and governance (ESG) initiatives.
• Ensure the continued tracking and measurement of progress across ESG goals, engagement with the ESG ratings firm community and production of formal and informal reporting initiatives (e.g., sustainability report, website, intranet, ad hoc inquiries, etc.)
• Develop, implement and manage data collection processes and track performance against established targets and metrics.
• Collaborate with Strategic Communications & Branding team to develop sustainability content for the annual Sustainability Reporting.
• Monitor reporting standards and best practices to ensure the company continues to report and disclose information consistent with industry best practices.
• This role requires strong project management skills and must collaborate closely with internal stakeholders and outside vendors/auditors to ensure the timely and successful delivery of key Sustainability reporting deliverables on time.
• Lead discrete projects to strengthen the company’s corporate reporting and disclosures.
• Monitor, assess and recommend to leadership appropriate actions in relation to ESG disclosures and corporate reporting to ensure the company adopts best practices.
• Contribute to the submissions for sustainability indices such as CDP, SPOTT and similar disclosures.
• Prepare reports, communications, and establish systems including training of teams to contribute to reporting and disclosure/understanding the benefits and requirements.
• Lead the company’s responses to questions or statements of position from external stakeholders on sustainability-related matters and collaborate closely with investor relations on appropriate responses.
• Represent the company in local and industry sustainability initiatives especially those related to ESG disclosures and corporate reporting.
• Manage the sustainability content on the company website.
• Include automation and AI where applicable to bring digital transformation in reporting and data collection processes.
• Reimagine how we share the sustainability narrative through storytelling in ESG reporting.

Responsibilities:

• Oversee the daily management and operations of estate properties, ensuring smooth functioning of all facilities and services.
• Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement.
• Manage and resolve tenant and resident inquiries or complaints professionally and efficiently.
• Supervise contractors and service providers for maintenance, landscaping, and cleaning services, ensuring quality and timely delivery.
• Ensure compliance with building and safety regulations, including fire safety and workplace safety standards.
• Assist in the preparation and monitoring of the property budget, ensuring cost-effective operations and reporting on expenditures.
• Plan and implement estate improvement projects, including renovations and upgrades, to enhance property value.
• Maintain accurate and updated records of leases, contracts, and property-related documentation.

Requirements:

• Minimum Diploma / Degree in Property / Facilities / Building / Real Estate / Engineering or equivalent
• At least 2 years of relevant experience in township / estate management
• Good communication and interpersonal skills
• Strong problem solving skills

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 17C8690

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Conduct financial analysis and forecasting to support strategic planning and decision-making.
• Prepare financial models and projections, including budgeting and variance analysis.
• Monitor and analyze key financial indicators and performance metrics.
• Provide insights and recommendations to optimize financial performance and drive business growth.
• Monitor and track financial performance against targets and KPIs.
• Assist in the development and implementation of financial policies and procedures.
• Collaborate with cross-functional teams to develop and evaluate financial strategies and initiatives.
• Assist in the preparation of financial reports and presentations for senior management.
• Support the financial planning and budgeting process.
• Perform ad-hoc financial analysis and special projects as required.

Requirements:

• Degree in Finance, Accounting, or CFA qualification or equivalent.
• At least 5 – 8 years of experience in financial planning and analysis with developing financial models background, preferably from renewable energy/ green technology/ solar PV industry.
• With proven experience in financial modeling, M&A and investment experience.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

Admin

• Handle and manage general office administration including but not limited to procurement of office and pantry supplies, stationary supplies, oversee office maintenance and cleanliness, manage supplier and daily on-duty cleaner etc
• Consolidate office invoices and submit reimbursement for payment, work with outsource account vendor on AR & AP matter on weekly basis
• Oversee fixed assets which includes office laptops, phone contract, assets filing and recording
• Assist on staff business travel insurance, travel accommodation booking upon request
• Review and actively manage the corporate website and company portal
• Provide general administration support to the Management
• Other general administration work and ad hoc duties as required

HR

• Resource activities, actively advertises job vacancies on various platforms and works with Recruitment Agencies.
• Assist in new hire on-boarding matters, office email/G Suite account/laptop set-up, updating new hire basic personal info in HR system/staff list, preparing new name card and HR orientation, etc
• Assist on off-boarding process, formalizing resignation approval, terminating all company access, e.g. email/G Suite/SAP account, removing from staff list, tax clearance matters for EP/SP holders resignation confirmation
• Coordinate training initiatives for all employees, responsible for collecting training needs, submitting training for Government funding claims and grant applications.
• Manage office staff medical insurance and WIC matters
• Ensure that HR policies and procedures are in line with GHR and in accordance with Singapore Employment Law, update information on company portal.
• Responsible for Employee internal e-Learning courses, work on HR Compliance together with HQ Legal Team
• Handle leave administration including government paid leave claims
• Administration of MOM reporting and government survey
• Handle company Annual Performance Appraisal
• Administer Employee Master’s records and ensure required personal documents are in place and maintain accurate HR database and up-to-date employees’ records
• Support HR departmental projects and assist with special projects as assigned
• Coordinate with relevant business units on manpower movement, contract renewal, confirmation, transfer, promotion, re-employment, resignation, etc along with respective administration
• Provide response to employee’s enquires on HR-related matters
• Handle Staff Pass, Access Card, and other required ID card processing
• Coordinate basic marketing and social media matters on various platforms to attract new talents
• Staff benefits administration and staff monthly expenses claims
• Perform ad-hoc duties as and when being assigned by the Management

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.

• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,

• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
• Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
• Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
• Identify new business opportunities, including new markets, growth areas and business partnerships.
• Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
• Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
• Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.
• Support Business Group’s annual business planning process
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Summary

You will be working with our client in the financial industry. As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Responsibilities

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

Requirements

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g. Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.
• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer) will be an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Our client, a retail company, is currently looking for a Senior Store Manager.

Location: MBS

Responsibilities:

• Manage 1 store in Singapore and 2 stores in Malaysia (require once a month travel to Malaysia)
• Manage day-to-day store operations, including opening and closing procedures.
• Hire, train, and motivate a high-performing team to deliver outstanding customer service.
• Develop and maintain strong customer relationships through clienteling and personalised interactions.
• Set and achieve sales targets, while fostering a positive and motivating work environment.
• Monitor inventory levels and minimize shrinkage.
• To be responsible for the store’s financial budgets, ensuring that the store’s operating costs are within budget.
• Ensure store environment and visual display standards are consistently maintained.
• Handle customer complaints and inquiries in a timely and professional manner.
• Analyse sales data and customer feedback to identify opportunities for growth and improvement.

Requirements:

• Diploma graduate or above.
• At least 8 years of relevant experience in the fashion retail industry.
• Excellent communication, leadership, and interpersonal skills.
• Strong customer service orientation and clienteling abilities.
• Knowledge of inventory management and merchandizing practices.
• Familiarity with relevant sales and marketing strategies.
• Enjoy working in a fast-paced and target-driven environment.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

Responsibilities:

• Oversee the daily management and operations of estate properties, ensuring smooth functioning of all facilities and services.
• Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement.
• Manage and resolve tenant and resident inquiries or complaints professionally and efficiently.
• Supervise contractors and service providers for maintenance, landscaping, and cleaning services, ensuring quality and timely delivery.
• Ensure compliance with building and safety regulations, including fire safety and workplace safety standards.
• Assist in the preparation and monitoring of the property budget, ensuring cost-effective operations and reporting on expenditures.
• Plan and implement estate improvement projects, including renovations and upgrades, to enhance property value.
• Maintain accurate and updated records of leases, contracts, and property-related documentation.

Requirements:

• Minimum Diploma / Degree in Property / Facilities / Building / Real Estate / Engineering or equivalent
• At least 2 years of relevant experience in township / estate management
• Good communication and interpersonal skills
• Strong problem solving skills

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 17C8690

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Leading: Setting goals and objectives for the team, and motivating them to meet them
• Planning: Creating and implementing business strategies, and developing improvement plans
• Staffing: Hiring and training employees, and assisting with new employee onboarding
• Organizing: Organizing employee schedules, and ensuring compliance with company policies and procedures
• Monitoring: Monitoring and evaluating employee performance, and providing feedback
• Managing: Managing budgets and resources effectively, and handling customer inquiries
• Collaborating: Collaborating with cross-functional teams, and resolving conflicts between team members

Job Description & Requirements

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Responsibilities

• Ensure the smooth day-to-day running of the mobile shop.
• Open and close the store on time and maintain cleanliness and orderliness.
• Monitor cash flow, and sales transactions, and ensure accurate billing and receipts
• Supervise and motivate sales staff to meet sales targets.
• Recruit, train, and develop staff in customer service, product knowledge, and sales techniques.
• Assign tasks and create schedules to ensure efficient operations.
• Oversee customer interactions to ensure satisfaction and resolve complaints promptly.
• Train the team to explain features of mobile phones, accessories, and plans.
• Promote new products, offers, and services to increase sales.
• Track stock levels for mobile phones, accessories, and SIM cards.
• Manage orders, ensure timely restocking, and reduce excess inventory.
• Maintain accurate inventory records and minimize loss or theft.
• Build and maintain relationships with distributors and suppliers.
• Negotiate prices and deals for phones, accessories, and services.
• Ensure timely delivery of stock to avoid shortages.
• Ensure compliance with company policies and legal regulations (e.g., warranty policies, and returns).
• Maintain records of transactions, sales reports, and staff performance.
• Submit regular performance and inventory reports to senior management.
• Plan and execute in-store promotions, discounts, and events to attract customers.
• Collaborate with marketing teams for digital campaigns and local advertisements.
• Monitor the effectiveness of promotions and adapt strategies as needed.
• Stay updated on the latest mobile technologies, plans, and accessories.
• Train the team to troubleshoot and offer basic technical support to customers.
• Coordinate with service providers for post-sale issues or warranty claims.

Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

-Manage all mechanics

-Manage schedules, payroll, handle customers, create invoices

-Manage suppliers, handle parts purchase, payment to suppliers

-Manage petty cash, AR and AP schedule

-Must have knowledge of tipper truck repairs and maintenance, spare parts

-Must have 5 years relevant management experience in workshops of tipper truck repairs and maintenance

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

- Provide customers with correct skin analysis and care knowledge

- Promote and provide customers with the latest product or treatment information

- Provide professional medical beauty advice, follow up on customer treatment progress and results

- Responsible for managing the daily operation of the store and monthly operating income

- Play a team spirit and work closely with different positions to achieve the company's business and sales goals

- 4 years or more of beauty/luxury management experience

- Have medical beauty knowledge and sales skills

- Have a sense of responsibility, initiative, enthusiasm, carefulness and team spirit

- Maintain a good relationship with customers and provide high-quality customer service

- Put group goals first and play a cooperative spirit

Responsibilities:

• Act as a business partner to develop and maintain relationships with clients
• Develop business strategies, review operational protocols & procedures, and evaluate effectiveness.
• Provide adequate training to improve professional knowledge, and skills.
• Assist in other ad hoc projects as assigned

Requirements:

• At least 4 years’ experience
• Strong leadership skills and people oriented.
• Well organized, strong in problem solving, multi-tasking and can work under pressure.
• Good knowledge of computer literacy, e.g., MS Office.
• Excellent written and spoken English and Chinese.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.