Job Summary:

In this role as a Customer Service Officer, you will be the first point of contact for parents, students, and visitors, providing exceptional service and support, as well as handling a variety of administrative responsibilities

Key Responsibilities:

Customer Service & Relationship Management:

· Develop strong product knowledge to make appropriate recommendations to our customers.

· Build and maintain strong relationships with students, parents, and other stakeholders.

· Deliver a professional and high-quality service experience in customer-facing roles.

· Identify customer needs and ensure they are addressed to maintain a consistently high level of service and satisfaction.

· Take ownership of customer issues, ensuring effective and efficient resolution.

· Play a key role in the customer support team, contributing to continuous process improvements that enhance customer satisfaction.

Administrative & Operational Support:

· Enrol new students and maintain an up-to-date student database.

· Maintain the orderliness of the centre to ensure a safe and conducive learning environment.

· Liaise with vendors to order supplies and coordinate necessary services.

· Perform any other reasonable tasks or duties to support the smooth operation of the Centre.

Skills & Qualifications:

· Good knowledge of Microsoft Office Words, Excel, and PowerPoint.

· Good interpersonal and multi-task skills.

· Willing to learn and long-term work /develop in the organization.

· Minimum 1-year customer service/administrative experience is preferred.

· Willingness to work flexible hours, including evenings and weekends.

· The primary working language is English. Candidates should have basic proficiency in Mandarin (Fluency in both English and Mandarin is a strong advantage).

· Fresh graduates are welcome to apply, and exceptional candidates will be provided with an Employment Pass (EP) to support their career journey with us.

What You'll Get:

· An attractive remuneration package and performance bonus.

· Career pathway and growth opportunities.

Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Job Description:

· Customer Service Support

· Main focal point between sales team and customers to ensure smooth day-to-day business operations

· Ensure that customer orders and transactions are processed in an efficient and timely manner

· Responding promptly to customer enquiries and provide professional customer support

· Liaise with Singapore Finance team and monitor customer accounts as required

· Liaise with Internal Stakeholders and monitor customer logistic movement

· Manage and support administrative elements for all sales activities

· Generate and disseminate reports

· Prepare the supporting documents to facilitate audit purposes

· Perform other tasks which may be assigned from time-to-time

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in commercial role, Online Market place or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

• Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

• Overtime is required based on the work load.

Job Requirements

• Minimum of ITE, 'O' levels.

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

About the role: We are currently looking for a Customer Service Administrator to join our team. A key objective will be to proactively seek ways to improve the customer service experience by changing the current approach from merely responding to customer queries to truly understanding customer needs and identifying, amending or streamlining business processes to drive delivery excellence. Building trusted and strong working relationships with customers and internal stakeholders alike will be key to this role as well as assuming ownership for resolving enquiries which do not fit easily into current organisational responsibilities.

Our team: The APAC Tier 2 CS team delivers end-to-end customer support to HE customers across the APAC region, provides expert knowledge, training and expertise to our Tier 1 customer support teams and provides data and insights into the customer experience across the region. This approach allows customer service to build relationships with individual customers and sales field staff. Staff in this area will be given end-to-end responsibility for supporting key areas across the HE business and be responsible for ensuring the customer experience across the Order to Cash journey is of the highest standard. The APAC Customer Service team has four primary functions; BPO management, Data and insights, tier 1 escalations & Continuous Improvement.

As a Customer Service Administrator, you’ll be responsible for:

• To take responsibility in pro-actively supporting customers across the region by providing a first-class, reliable, professional and polished service.
• Pro-actively looking at opportunities to drive continuous improvement and enhance the customer experience through:
• Contact management trends analysis and monitoring of KPIs
• Arranging and attending customer meetings to negotiate improvement plans
• Designing and implementing remedial action plans and bespoke solutions in consultation with key areas of the Pearson business where service shortfalls have been identified
• Facilitate the on-going provision of key information and training L1 Support agents to continually improve Performance metrics.
• Establish and develop a collaborative working relationship with sales teams, consistently finding effective ways to work together and across the wider Pearson business
• To build an awareness of and demonstrate an interest in the external environment surrounding Pearson and it’s internal systems and processes in order to relate to pressures and demands that our customers face.

To be successful in this role, you will ideally have:

• Bachelor degree or higher level of tertiary qualification.
• 3 or more years of working experience in customer service, teaching, training, technical support and customer success.
• Experience in the Education market, with knowledge of educational software (preferrable).
• Experience in Learning Management System integrations (preferrable).
• Excellent problem-solving and decision-making skills.
• Strong project management skills.
• Excellent verbal, written and presentation skills.

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

Industry: Automotive

Location: Bukit Batok (West)

Working hours: 5 day work week

Responsibilities:

• Responsible for the autonomous customer care and overall sales support for the assigned markets and the accomplishment of the connected routines (respectively quotations, orders etc.) and all correspondence implementing the given communication- and information systems
• Independently preparing quotations and control margins and controlling the sales performance of the dedicated accounts
• Responsible for the administration and update of all databases and the filing system
• Responsible for the control of the order processing including backorders in accordance with the responsible sales-, procurement-, disposition- or Guarantee Management manager whether located in Singapore or Germany
• Responsible for the prompt return (to the superior) of all customer- and market information
• Creation of sales related evaluations in accordance with the sales manager/analyse markets/check market trends
• Assisting the sales manager (or junior sales manager) and the customers while implementing marketing instruments in consultation with the marketing department in the headquarters
• Support of the sales manager, general manager for upcoming business trip/join or individually travel to markets
• Participation in projects and documentation of the results
• Training of new sales coordinators
• Independent compliance of all duties which are listed in the manual sales overseas
• Autonomous contribution in the quality management process (suggestion system) and active participation in training programs
• Responsible for the rapid realization and control of all assigned tasks
• Backup for Shipping Logistic

Requirements:

• Diploma in any discipline
• Min 1-2 years of relevant experience as a sales coordinator
• Proficiency in Excel, or SAP or Navision
• Ability to work under pressure in a fast-paced and multitask environment
• Positive work attitude and a high level of energy

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

• 1 year contract, renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Job Description:

1. Provide quality customer service support to customers over email and phone.

2. Perform sales order management for customer

3. Download PO from customer portal, Create Sale Order in Epicor system

4. Prepare POD for Customer shipments, Extract and tabulate data for monthly reporting

5. Ensure proper documentation records and filling

Requirement:

1. At least 2-3 years relevant experience on order processing

2. Able to take initiative and hardworking

3. Possess excel skills and knowledge such as, V-lookup, Pivot Table, and simple formular

We are seeking a skilled and customer-focused Field Service Technician to join our team in Singapore, Singapore. In this role, you will be responsible for installing, maintaining, and repairing various electronic and electrical systems at customer sites, ensuring optimal performance and customer satisfaction.

• Install, troubleshoot, and repair electrical and electronic systems, including trace and X-ray technologies, at customer locations
• Conduct regular maintenance and service calls to ensure equipment functionality and reliability
• Provide exceptional customer service, effectively communicating with clients and addressing their concerns
• Document all service activities, including inspections, maintenance, and repairs, in a timely and accurate manner
• Manage inventory of parts and tools, ensuring proper stock levels and organization
• Collaborate with team members and senior technicians to resolve complex technical issues
• Stay updated on the latest industry trends and technological advancements
• Respond to emergency service calls within established response time goals
• Maintain a clean and safe work environment, adhering to all safety protocols and regulations
• Contribute to continuous improvement initiatives by providing feedback and suggestions for process enhancements

Experience: 5 to 8 years

Roles & Responsibilities

Responsibilities

· Drive and Manage analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.

· Participate in projects for the implementation and development of the ERP system.

· Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.

· Formalise the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.

· Supporting Proof of Concepts (PoC) delivery and pilot design.

· Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product.

· Preparing resellers on the technical aspects of selling solutions practices and procedures.

· Preparing Professional Services for efficient installations – professionally managing.

· Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.

· Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.

· Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

· Bachelor’s degree or master’s degree

· Minimum 5 years of experience in sales and presales especially on the Software development ERP Projects and Finance system.

· Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

· Implementation experience in ERP Procurement Cloud, Accounts Payable, Invoice Scanning & Matching, Expenses, Tax, Subledger accounting, Approvals Management, data schemas to assist with migration of data from legacy systems and standard / non-standard approach to integration related to finance modules and enabling and reporting from finance modules using standard OTBI functionality

· Experience with Oracle Integrations Cloud (OIC) including Visual Basic Cloud Service, Process Cloud Service, Integration using Oracle Fusion SOAP Services and REST APIs

· Experience in building custom Cloud applications/extensions using Visual Builder Cloud, APEX

· Experience in building OTBI Reports, Analytics, Dashboards, BIP reports, ESS Jobs and Oracle Analytics Cloud

· Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

The Data Center Engineer will focus on the installation, maintenance, and management of data center hardware and infrastructure. This role is responsible for monitoring hardware performance, maintaining an accurate inventory of data center equipment, and coordinating with vendors for procurement, repairs, and warranty services. The technician will ensure that all hardware operations support uptime requirements and efficiency across the data center.

• Hardware Installation & Maintenance: Install, configure, and decommission servers, storage devices, network equipment, and other hardware as required. Conduct regular maintenance, diagnostics, and troubleshooting of hardware systems to ensure optimal performance and reliability. Coordinate and perform hardware upgrades or replacements to maintain up-to-date infrastructure.
• Vendor Coordination & Management:Engage with vendors to source, order, and manage hardware procurement, ensuring timely delivery and installation. Handle vendor communications for equipment maintenance, repairs, and warranty claims. Review and evaluate vendor performance, track service agreements, and escalate issues as needed.
• Data Center Operations Support:Perform regular walk-throughs and visual inspections to ensure hardware and environment meet operational standards. Monitor power and cooling systems, coordinate with facility teams for any required adjustments to environmental conditions. Ensure data center hardware setups align with SLAs and availability targets, reducing downtime risks.
• Documentation & Reporting:Keep thorough records of installations, repairs, configurations, and hardware movements within the data center. Develop and maintain SOPs for hardware management, vendor coordination, and inventory procedures. Generate and present regular reports on inventory levels, vendor issues, and hardware performance metrics.
• Security & Compliance:Ensure compliance with security protocols and data center access policies, managing hardware-related security aspects. Support periodic audits for physical security and inventory management to align with company standards and regulations.

Qualifications:

• Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (preferred but not required)
• Experience: 1-3 years of experience in data center hardware management, IT infrastructure, or a similar role.
• Certifications: CompTIA A+, Server+, or other relevant certifications (preferred).

Skills:

• Hardware Expertise: Strong understanding of servers, storage devices, networking hardware, and related data center infrastructure.
• Inventory Management: Experience in tracking and managing inventory levels, procurement processes, and forecasting needs.
• Vendor Relations: Ability to effectively manage vendor relationships and coordinate hardware delivery, maintenance, and warranty services.

What you'll do:

As an Institutional Sales Service Coordinator, your role will be pivotal in supporting the Relationship Management and Sales & Marketing teams. You will be responsible for managing a wide range of operational and administrative tasks, from coordinating travel arrangements to maintaining client data records. Your ability to anticipate needs, communicate effectively, and maintain organisation will be key to your success. Additionally, you will have the opportunity to assist with marketing activities, further expanding your skill set.

• Manage the administrative and operations functions of the Institutional Advisors team
• Coordinate travel, and courier arrangements for business trips and conferences
• Assist in the production of presentation materials
• Maintain client data records on Salesforce - C360 local system for all sales and business activities in Asia ex-Japan region
• Support the team in marketing activities such as sponsorship of industry and client conferences, preparation of marketing materials and all logistics relating to such activities
• Perform complex administrative and secretarial duties to ensure smooth office operations

What you bring:

The ideal candidate for the Institutional Sales Service Coordinator role is a meticulous individual with strong organisational skills. You should have a minimum diploma in Business related studies and at least two years' secretarial or administrative experience. Proficiency in both spoken and written English and Chinese languages is essential for this role. Your proficiency in Microsoft Office will enable you to produce high-quality presentation materials and maintain accurate client data records.

• Minimum Diploma in Business related studies
• Strong organisational skills and attention to detail
• Proficiency in both spoken and written English and Chinese languages
• Proficiency in Microsoft Office (Power point, Excel, Word, Mac)
• At least two years' secretarial/administrative experience

What sets this company apart:

Our client is a globally recognised firm that values collaboration, commitment, and empathy. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership fosters an inclusive environment where every team member's contribution is valued. This is an excellent opportunity to grow your career within a company that prioritises employee development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Position title : Clinic Assistant

Location: Rotation among 3 clinics

Working Days: 5.5 days

Working hours : 8:30am - 5:30pm , 8:30am - 1:30pm

Salary : $2,300 - $2,800 [ Depends on experience ]

Job Scope

Provision of basic healthcare duties
Provide assistance to the doctors
Perform basic triage, assist in minor procedures
Maintain inventory and perform quarterly stock take
Any other duties

Requirement
N/O level graduate
At least 1 year of working experience in surgical clinic.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working days : 5.5days

Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)

Salary Range : $2000 - $3000

Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Position: Outbound Call Agent (Call Centre) x 3
• Industry: Outsourcing Services for Medical Industry & Hospitals
• Basic Salary: $ 2,000 - $ 2,800 + Bonus (Based on Experience)
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah / Tiong Bahru / Redhill, Singapore

Responsibilities:

1. Handling inbound calls on payment related to hospital bills [ Daily Call 100 - 200 ]
2. Making outbound calls to follow up on payment related to hospital bills
3. Receivables management
4. General customer service duties
5. Handle patient enquiries, provide billing information to patients
6. Sending statement of accounts

Requirements:

1. Relevant experiences in call centre environment
2. Proficient in Microsoft Office applications (MS Word & Excel)
3. Physical interview arrangement required for this post.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

• Location: Marine Terrace
• 5 Working Days [ Mon-Fri, 8.30am to - 5.30pm]
• Salary: $2600 - $3000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Minimum O Levels / Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Details:

• Working days: Mon - Fri (office hours)
• Work location: Clarke Quay / Novena (work in office)
• Salary: $3,300 per month
• Contract duration: till Dec 2025 (Renewable depending on performance and project)
• Able to start work immediately or within 1 month notice period

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Andrine at 81253689 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Corporate Call Centre

Working hours: Rotational shift, Mon – Sun

Working days: 4 weekdays 1 weekend

Shift Pattern:

1. 830am to 530pm/
2. 845am to 545pm/
3. 1030am to 7.30pm/
4. 1130am to 8.30pm

Location: Changi / Jurong East

Salary: $2,700 - 3,600 (Depending on experience)

Duration: 6 months (Renewable / convertible)

Training will be provided

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behavior & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE 'O' Level / Higher Nitec and above
• Experienced in call center settings

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Please apply via the following link for us to process your application:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

We offer you a wanderlust career where you’ll get to work and travel around the world (at the same time)!. You’ll also get to meet people from all walks of life in your line of duty, as well as experience new cultural exchanges anywhere you fly!

As if that’s not awesome enough, there is unlimited discounted staff travel perks to sweeten the deal for those looking to check off their travel bucket list!

Why be Scootees?

Let your sparkly dreams and wanderlust-filled heart take off when you join Scoot as cabin crew! Our Scootees don’t just fly; they are passionate about creating one-of-a-kind fun and quirky Scoot experience on board with their inflight hospitality while maintaining safety at every altitude.

Here, you will find your community of warm and inclusive teammates, made up of enthusiastic individuals from all walks of life, all with a deep passion for flying. Based in sunny and cosmopolitan Singapore, it's your perfect gateway to experiencing new destinations and cultural exchanges!

Kickstart your Scootee journey with an initial 3-year contract and the potential for additional contracts based on your performance. Enjoy a competitive monthly gross salary of around S$3,600* and unlimited staff travel perks for your family and friends so you can turn your wanderlust dreams into reality—at a fraction of the cost!

As if that’s not awesome enough, for our Singaporeans and PR folks, you’ll get to enjoy a S$4,000 sign-on bonus* and a contract renewal bonus* in addition to our yearly performance bonus!

If you are interested in our overseas Assessment Centre, you may want to consider visiting the other job postings on our career page.

Your responsibilities as Scootees

Your primary duty is to keep our passengers safe at every altitude. Working together as a team, you will also be responsible for delivering exceptional service and adding a vibrant touch to every flight. By maintaining up-to-date knowledge on all areas of duty, you are all set to impress and contribute to every enjoyable travel experience!

Ready to Soar? Here’s what to expect during training!

To get you Scoot-ready, you will undergo a 2-month training programme upon joining. Topics include:

• Safety emergency drills
• Door operation
• Fire fighting
• First aid
• Grooming
• Scootitude
• Passenger handling
• Inflight sales procedures

Go Scootin’ with us as Scootees today!

• You meet the minimum age of 18 years and above so as to comply to the legal and regulatory requirements of Singapore.
• You meet the min. height requirement of at least 1.58m for females and 1.65m for males to carry out safety and emergency procedures onboard.
• You have min. qualification of 3 GCE ‘O’ level subject passes (including English) or 5 GCE ‘N(A)’ / ‘N(T)’ level subject passes (including English), 3 SPM subject passes certification including English with a Grade C and above.
• You are able to work on a rostered schedule including weekends and public holidays.
• You are medically fit to perform the role of a cabin crew.
• You believe in delivering exceptional service.
• You embody team spirit and are ultimate team player.
• You handle situations with flexibility and excellence while maintaining safety.
• Due to our Grooming policy, please note that this position requires a professional appearance at all times and candidates with visible tattoos are not permitted.

Whether you are fresh out of school or a seasoned pro from any industry, come take to the skies with us!

Hurry, Apply with Us Now!

• Shortlisted candidates will be invited to complete online assessment and attend our Assessment Centre! These have to be completed within one month from the application date.
• Successful candidates must be able to commence employment with us within two months from the date of assessment centre.
  

*Terms & conditions apply

Please apply via the following link for us to process your application:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

Salary: $3000 per month

Working days: 5 days per week (Office hours)

Work location: Clarke Quay / Novena

Contract duration: till December 2025 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Organise outreach events (in-house or with partners) to residents in Active Ageing Centre (AAC) service boundary with an aim to assess seniors using the Community Screener Tool to identify at-risk individuals.
  Organise programmes (eg activities, functional screening) to improve improve health outcomes - physical health, mental wellness and social capital.
  Support seniors to plan, coordinate and activate their neighbours in championing and participating in AAC programmes.
  Manage befriending and buddying programme to isolated seniors with proper monitoring and record keeping.
  Manage donations, volunteers and community partners as needed.
• Maintain AAC volunteer database and conduct volunteer orientation and training.
• Build up network with community agencies (e.g. Silver Generation Office, Social Service Office) to provide seamless referral of services for seniors.
• Lead administration and operations in AAC to ensure smooth operations and environmental safety.
• Assist to train and manage a team of staff in AAC to maintain a safe and motivating workplace.
• Assists Centre Manager with recruitment, hiring and training and operation matters for the centre.
• Assist in development of standard operating procedures, contingency and emergency planning.
• Ensure timely and accurate submission of reports, claims, documentations or statistics to stakeholders.
• Review AAC policies and processes when required.
• Ensure cost effectiveness of centre operations, coordinate facility repairs, maintenance of equipment and related documentation in a timely manner. Purchasing of centre supplies, handling suppliers, vendors and contractors.
• Provide cross coverage to colleagues or deployment to other centres when need arises.

Requirements

• Diploma or Degree in Social Work, Nursing or Healthcare related with at least 3 years of experience in senior, social or health care setting Esp in Active Aging related
• Patient, approachable and enjoy working with seniors, family members and peers of different age groups.
• Strong work ethic, reliable, able to handle stress with a pleasant disposition and positive attitude.
• Willing to work staggered shifts according to Centre operating hours and overtime when required
• Mon to Thurs: 8am to 5.30, Fri: 7.30am to 5pm
• North East

Job Reference: 875R7V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options