The Assistant Outlet Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Assistant Outlet Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.

• Promote restaurant business and continually increase database contacts
• Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
• Ensure and promote compliance with all local liquor, health and sanitation regulations
• Manage and provide direction to all bar employees on the floor during shifts and events
• Hold staff accountable to uphold uniform and grooming standards to the highest level
• Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
• Monitor departments performance with respect to the restaurant budgets
• Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
• Seek out and produce events to generate revenues for the property
• Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
• Consistently monitor quality of service and product delivered on property
• Collaborate on needs of departmental staff scheduling
• Instruct staff in on-going training to uphold service standards
• Coordinate menu sponsorship deals and menu product placement
• Interview employees and provide input on talent selection
• Assess employee performance and provide feedback annually and throughout the year

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Looking For a Career Switch into a Fast-Food Service Industry? We Want You!

- Joining bonus of up to S$3,000 available (Locals/ SPR)

RESPONSIBILITIES

- Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience

- Supervise on the efficiency and accuracy of customer order promptly delivery within the established speed of service guidelines

- Supervise/ In charge of the restaurant daily cash handling and security process

- Work with marketing department on marketing plan and launching of new product

- Monitor and maintain of restaurant inventory to ensure sufficient supplies are met for smooth operations

- Be compliant with all government and BK policies/regulations

- Ensure that restaurant’s recruitment, training and operations needs are fulfilled

- Supervise daily operations and effectively retain team talents

- Conduct performance assessment, make recommendations or termination of poor performing crews

QUALIFICATIONS

- Possess a Diploma or Degree in F&B / Hospitality or equivalent qualifications

- Entry level candidates are welcome to apply as training will be provided

- Meticulous and Analytical

- Positive attitude and able to handle pressure

- Able to work evenings, weekends and Public holidays

- Proficiency in Microsoft office

- Preferably having experience in QSR restaurant

Successful candidates will be placed on a 3 months on-the-job intensive training with Burger King Singapore before commencement of the official position.

Job Description:

• Handle application of all types of work passes
• Handle new hires on-boarding and orientation
• Handle monthly payroll proces
• Handle leave administration
• Ensure proper documentation in employee’s p-file
• Assist in updating of various reports
• Assist with drafting of internal memo and letters
• Participate in organising of company activities
• Handle office administration and maintenance

Requirements:

At least 2 – 3 years of relevant experience

Good working knowledge of Microsoft Word and Excel

Able to work well independently and as a team

Able to communicate well across all levels

•Define the project's goals, scope, and deliverables, and establish a detailed plan with timelines and resources
•Manage the project's day-to-day operations, including assigning tasks, monitoring progress, and making adjustments.
•Keep stakeholders informed and engaged, and resolve issues
•Ensure the project meets quality standards and delivers the expected outcomes
•Keep the project within budget by regularly reviewing and planning ahead
•Maintain project documentation and handle compliance or regulatory issues
• Good communication and problem-solving skills
• Excellent interpersonal skills
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Teamworker and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Knowledge in WOG Infra, Legacy,Cloud and application servers and network.
.Troubleshoot knowledge and root cause analysis for the servers and network.
.Implemantion and run multiple INFRA projects within the timeline.
.Have knowledge in firwall, CPPM, F5 Load Balancer and whitelisting portion.
.Asset inventory knowledge and project/implemantaion documentation.


Must have Talent / Skills

Good communication and excellent interpersonal skills, Proficient in Microsoft Office and INFRA (Servers and Network).
Implemanation knowledge.

About the Company

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Key Responsibilities

• Identify and pursue new lending opportunities within the SME sector through active prospecting and lead generation
• Provide needs-based financing solutions to new SME clients
• Administer the onboarding and loan disbursement from new SME clients every month
• Ensure all sales processes are properly documented and close any gaps in the client acquisition cycle – from onboarding of new SME borrower to first loan disbursement

Requirements

• Diploma /Degree in Accountancy / Finance / Business Administration or related field
• Has min 1 year of sales experience in the SME Banking industry will be an added advantage.
• Good understanding of SME businesses and SME financing concept
• Able to work and adapt in a fast-paced environment
• Outgoing and positive personality, with the ability to engage with customers of all backgrounds and personalities
• Strong organizational and time management skills, with the ability to manage multiple sales activities and tasks simultaneously

Our client is looking for a driven and experienced Senior/Project Manager to lead our sales efforts in the education sector. The successful candidate will focus on growing market presence, building strong client relationships, and driving revenue by developing and executing effective sales strate contributing to the success of both the company and the institutions we serve. If you’re passionate about sales and education, we’d love to hear from you. The candidate is expected to manage sales pipeline and negotiate contracts to close deals successfully.

Responsibilities:

• To deliver solutions and services proposed through working closely with internal Teams, manufacturers, subcontractors, and suppliers.
• Core Responsibilities: Lead, manage, collaborate, and work with internal staff like AV Designer, Drafter, Engineer, Site Engineer, Safety Officer, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.
• Study schematic design and construction drawings to produce AV construction drawings
• Manage Project schedules, Project budgets, changes in order, Bill of Material.
• Manage customer’s expectations and deliver customer experience.
• Plan, manage and schedule resources.

Experience:

• Education Qualification: Diploma in any discipline
• Min. 3 years’ experience of Project Manager role in implementing Audio Visual solutions for construction or A&A sites.
• Able to interpret construction drawings and AV schematic drawings
• Able to provide AV construction drawings
• Able to work independently in the fast moving and challenging environment
• Good Communication and Interpersonal skills Optional
• Experience in managing projects at construction sites
• Experience in interpreting BIM modelling
• Technical knowledge in Audio Visual Products

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Corporate Sales Manager (Marketing)

Responsibilities

• End-to-end management of corporate offline activations and being responsible for achieving sales targets and business objectives.
• Recruit, manage and train moomoo corporate offline sales brand ambassadors (BAs) to drive acquisition goals through various corporate offline channels including but not limited to corporate offices and B2B events.
• Implement incentive schemes and proper sales process management to ensure high team morale and sharp sales skills.
• Run training programs to ensure all sales BAs understand moomoo’s platform and product suite, marketing campaign mechanics, and adhere to compliance requirements.
• Collaborate with internal team members and cross-functional teams, including partnership, legal and compliance, to ensure alignment and maximize the value derived from offline sales.
• Prepare regular reports and sharings on offline sales performance, providing insights and recommendations to the team.
• Support any other relevant marketing initiatives such as offline activations and roadshows where necessary.

Please note that only short-listed candidates will be contacted.

Requirements

• At least 2-3 years of relevant working experience in digital brokerage or similar financial institutions.
• At least 2 years of relevant working experience in offline or direct sales role.
• Good knowledge of various asset classes, including but not limited to stocks, options, and ETFs.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence both internal and external stakeholders.
• Strong negotiation and contract management abilities, with a track record of driving favorable outcomes.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Self-motivated and proactive, with a strong sense of ownership and ability to work both independently and within the team.
• Entrepreneurial mindset with the ability to identify and pursue new sales and growth opportunities.
• MAS-licensed financial representative is a plus.
• English speaking and Fluency in Mandarin is an added advantage

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

JOB ROLE

1) Handle all clerical and administrative matters for Customer Service Department, including data entry.

2) Work closely with Production Control and Warehouse teams to manage order delivery on-time in full.

3) Liaise with freight forwarder for shipment and prepare shipping documents.

4) Communicate with customer on their purchase orders and delivery arrangements.

5) Any other ad-hoc duties that may be assigned from time to time.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities & Duties

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

Follow-up on all outstanding incidents/cases

Logged all calls reported into the case management system.

Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

Generates management reports.

Provides assistance and guidance to junior colleagues.

Perform other duties as assigned

Minimum Years/Type of Experience:

Minimum 1 year of call center experience

Having good communication skills (speaking and writing)

Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Your Career

The Named Account Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.

You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go–getter mentality to win business and market share by actively displacing competing technologies. Oh, and did we say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career - it's a meaningful challenge that impacts our lives in the digital age.

Our solutions are best–in–breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services

We are seeking an experienced and creative F&B Marketing and Communications Manager to join our lifestyle brands: Smoke & Mirrors cocktail bar and Yàn Cantonese restaurant.

Your mission is to utilise your analytical skills and commercial acumen to lead the charge on all things marketing communications and be the driving force behind boosting brand visibility, revenue, and overall success.

Roles & Responsibilities

• Responsible for the development and implementation of marketing and communications plan and media relations strategies to increase brand awareness.
• Build strong relationships and foster cross-team collaboration with internal departments and external agencies to ensure timely and smooth execution of marketing plans.
• Manage online channels including timely, accurate updates and engaging content on social media and brand websites.
• Work closely with the in-house creative to oversee the development and production of marketing and promotional collaterals including menus, EDMs, posters, sales tools (brochures, presentations) for events and weddings.
• Work directly with external resources such as freelancers and marketing agencies to create content for digital platforms and media relations strategy for each respective brand.
• Plan and execute advertising campaigns using content library to increase traffic and sales opportunities.
• Monitor and share campaign plans with the operations team and other departments on a regular basis to ensure cohesiveness to produce effective strategies.
• Identify potential markets, propose and facilitate partnerships, barter deals, sponsorships and events that support business objectives events.
• Lead market research to assess viability of current and existing products/services and establish beneficial pricing strategies for takeaway/gifting products, menus and promotions.
• Ensure information and content on owned and external channels are accurate, up-to-date and align with brand guidelines.
• Measure, monitor and report on effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators, which include media impressions, share of voice on owned and earned channels.

Other requirements

• At least five years of working experience in a marketing, communications or branding role.
• Demonstrated ability to build narratives and deliver quality communications at short notice.
• Able to turn data into insights to fuel sales through communication.
• Unparalleled written and verbal communication skills with the ability to adapt to a variety of writing styles.
• Positive and get-it-done attitude with a willingness to pivot quickly to changes.
• Experience with platforms - Facebook, Instagram, LinkedIn, Google Analytics, Google Ads and Meta Ads Manager preferred.
• Good to have experience managing PPC campaigns.
• Being bilingual would be preferred, with a high proficiency in English and working proficiency in Mandarin.

If this role excites you, send in your interest to us today!

Basic Requirements

• Able to converse and write in both English and Mandarin as we are a Mandarin language enrichment centre in order to liaise with mandarin speaking students and parents, also because need to liaise with mandarin teachers who mainly speak mandarin.
• Strong sense of accountability
• Multitask Process strong teamwork
• Able to work on weekends as the tuition industry is the busiest on weekends
• Proficient in Microsoft Office Word and Excel

Job Scope

• Handles registrations, payments, make-up classes and other queries from parents
• Coordinate the distribution and collection of lesson plans and worksheets to teachers before and after classes
• Liaise with teachers on make-up classes, absentees and other logistical matters
• Manages student databases to track payment status, attendance, homework submission and updating of personal information
• Classroom hygiene checks etc

Working hours

• Tue to Sun
• Required to work on weekends

Off Days

• Monday

Welfare

• Attractive annual leave package
• Competitive AWS, Bonus and Incentives

If your profile meets our requirements, we will contact you to share more details. Thank you!

Customer Service Manager (Air Freight)

Job Duties

• Handling full operations on Air or Ocean freight’s import/export shipments
• Work closely with customers and agents for air freight or sea freight operations
• Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc.
• Assist in the preparation of Pricing & Quotations
• Assist sales team with operations and quotations and complete documentations including billing invoice
• Complete documentations and operations on Air & Ocean freight. Such as permit application, shipment data, billing and other operations

Job Requirements

• Min GCE “O” Level or Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Minimum 3 to 5 years of relevant experience in freight forwarding
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

• Reimagine and reinventing our client businesses by leveraging on technology, data, and AI
• Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position
• Identifying strategic operational issues and performance gaps
• Designing comprehensive new target businesses and technology architectures, operating models, solution blueprints, and leveraging latest technologies & innovations to shape major transformation journeys
• Building business cases and implementation roadmaps to help activate the defined client transformation programmes

Qualifications:

• At least 15 years consulting experience in Banking and Consulting industry
• Minimum of a Bachelors’ degree or equivalent
• Possess experience and skills in at least one of the following domains:Retail Banking
  Corporate & Institutional Banking
  Wealth & Private Banking
  Trade Finance
  Payments & Transaction Banking
  
• Possess experience in creating at least a few of the following in Banking Industry:Solution blueprint
  Business & Technology architecture
  Transformation roadmap
  Strategic plan & Target operating model
  
• Experience as an enterprise architect or solution architect would be an advantage
• Experience in Business Transformation and Consulting, delivering complex digital solutions, value creation (business and clients), relationship-building, and regulatory knowledge is essential in this role, with proven track record in industry experience
• Experience in business development and sales support in clientele consultation
• Experience in understanding business challenges and creating solution plans to resolve through right use of technology
• Ability to converse comfortably and set an inspiring vision with C-Suite across Business and Technology
• Develops self through continuous learning and brings latest innovations to the industry
• Experience understanding team strengths, and the ability to coach and develop others
• Experience in leading the client and team towards continuous improvement, innovation, and excellence

Benefits:

• Basic Salary up to $4,200 with yearly increment based on performance.
• Commission is uncap

Job Description:

This is a full time role for a Tele-Sales Manager located in City Hall. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible for centered around telemarketing and sales, requiring you to achieve sales targets while maintaining high standards in call quality and operational efficiency. You’ll promote the company's services by making telemarketing calls to both existing and potential customers, using your knowledge of these services to engage effectively. A key part of the role involves recognizing opportunities to cross-sell or up-sell, boosting revenue through thoughtful recommendations. Converting company-provided leads into sales is another priority, requiring a proactive and persuasive approach. All interactions must adhere strictly to regulations and quality standards, ensuring compliance at every step. Additionally, you’ll be responsible for keeping the customer database current and accurate, reflecting all relevant updates.

Qualifications:

• Minimum Diploma in Business Management
• Prior experience working in telemarketing or sales function and/or the beauty & wellness industry preferred
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Responsibilities

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Respond to guest complaints and ensure corrective actions are carried out to resolve their complaints / concerns.
• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management or the Front Office Manager to be contacted in case of any emergency.
• Perform any other duties as assigned by the immediate superior. Requirements

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Diploma or equivalent in Tourism / Hospitality Management
• Able to perform shift duties, including nights, weekends, and public holidays.
• Well-groomed with excellent interpersonal and communication skills.
• Proficient in Microsoft Office Applications.
• Knowledge in Opera is advantageous

OVERALL MANAGER OF A CAFE OUTFIT.

ROLE AND RESPONSIBILITY:

IMPROVE REVENUE

MAKE COGS, OPEX, PART-TIME HIRING MORE COST EFFICIENT*

PLANNING STAFF ROSTERING AND HIRING

IMPROVE GOOGLE REVIEWS*

CLEAN UP THE SYSTEMS OF THE CAFE OPRATIONS(SOP'S)

LEAD AND MOTIVATE. OUR CURRENT TEAM

DINNER/NIGHT DRINKS PROGRAM

EVENTS/CATERING

BUSINESS CONTINUITY

IMPROVING CUSTOMER EXPERIENCE AND SERVICE

*QUANTITATIVE KPIs WILL BE CLEAR INDICATIONS WITH EXACT NUMBERS.THE REST OF THE DELIVERABLES WILL BE JUDGED BASED ON PERSONAL JUDGMENT

• Responsible for ensuring that both CAG Employers Information
• Requirements (EIR), LTA Exchange Information Requirements (LTA EIR) and Project BIM Execution Plan (BEP) are implemented on site.
• Responsible for ensuring the capability of Contractors & sub-contractor BIM team are within the EIR documents & to the BEP.
• Responsible for ensuring that all related infrastructure and facilities are
• coordinated in BIM Model before commencement of actual works on Site.
• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on Site.
• Work with the project team to review BIM models and relevant deliverables submitted by contractors.
• Work with various stakeholders and project team to identify and resolve technical issues submitted by contractors.
• Report and present progress and status with regards to BIM
• implementation and BIM related submission by the Contractor.
• Regular meetings with CAG’s BIM team and FUI Owner’s BIM teams and other stakeholders to share knowledge, recent experiences, ideas and mitigate risks so as to best serve the wider groups and future projects.
• Report any progress and highlight risks in the BIM process to the Employer and other BIM stakeholders.
• Responsible for facilitating and chairing BIM workshops and meetings.
• Assure compliance to CAG’s and FUI Owner’s Information management protocol.
• Report progress and status of model updates to CAG BIM team at the End of each month.
• Responsible for ensuring that all related infrastructure and facilities are provided with asset data requirements that support the FM & O&M digital handover.
• Responsible for ensuring that all related infrastructure and facilities are provided with an accurate as-built models.
• Any other duties deemed necessary by CAG.

Qualification:

• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects.
• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.
• Possess a Degree in Engineering / Architecture or equivalent.
• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.
• Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.
• Shall be continuously under employment under any Consultant/Contractor for a minimum of 5 years and have successfully
• instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.
• Completed a certification course in BIM Management.

KTV Lounge & Nightclub (Work late hours)

• Applicant must at least have more than 5 years of stage performing
• Train & guide the stage crew to improve on their performances
• Schedule and selection of performing artiste for specfic event's performances
• Ensure all stage crew is presentable on stage
• Work closely with the Performing Artiste Manager & Floor Manager in all areas
• Ability to source for Perfomance Artiste (Singers/Dancers)
• Ability to handle Perfomance Artiste/stage management preferred
• People oriented with good PR skills
• Work schedule and time flexibility

Roles & Responsibilities

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Job Description & Requirements

The Sales Manager keeps well-informed about the operations of the property and market trends, as well as the competition; hunts for new sales leads and promotes the property as often as possible through networking, cold calling, site inspections, presentations etc., to build the client/member base. He/She establishes excellent client/member relationships and builds rapport for client/member retention, and coordinates sales activities with the rest of the sales team.

Sales Manager reports to the Director regularly to update on sales progress and implements activities to achieve the targets set by the department and optimal profits for the organization. He/She also produces reports for tracking and analysis. While meeting the sales targets, he/she has to uphold the high organizational values and ensure business ethics and integrity.

• Promote yoga membership / Personal Training (PT)
• Maintain existing customer base
• Identify and Source for new marketing and business opportunities
• Develop and grow new account
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Promptly manage all sales enquiries and sales leads through setting appointments, providing relevant information to members and conducting tours as required.
• Setting up meeting with potential clients
• Planning and executing sales action plans to engage prospects and follow up on prospects
• Responsible for individual and team targets, lead team to work towards approved daily, weekly and monthly targets.
• Prepare and deliver appropriate presentations of products and services
• Account management. Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition.
• Providing necessary coaching to sales consultants on studio operations and key performance indicators (KPIs).
• Assist in social media marketing
• Able to travel
• must be flexible in working hours
• experience / certificate in fitness / yoga industry will be preferred

Jobscope:

• Ensuring strategic alignment of the training department with business goals
• Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance
• Identifying training needs by consulting with stakeholders and using needs assessments
• Developing and delivering training solutions that meet business needs
• Optimizing training processes for efficiency
• Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training
• Managing the technologies and technical personnel required to develop, manage and deliver training

Requirements:

• Knowledge of learning and development best practices
• A proven track record of training program development and management
• Excellent leadership skills
• Excellent written and oral communication skills
• At least a bachelor’s degree in education, or a related discipline and equivalent in Professional certification