Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Job Responsibilities:

• Lead and motivate tender team (QS) and plan sales strategies to meet company’s sales target and KPI
• Ensure tender submission within tight dateline
• Manage project budget
• Design and prepare business proposals and solutions
• Improve cost competitiveness during tender for higher profit margins
• Plan and execute with tender team to achieve KPI
• Attend site visit and tender meetings and prepare response to clarifications
• Explore new potential customers and maintain good relationships with existing customers
• Conduct market analysis to identify new opportunities and trends
• Review internal business processes and proposes improvements in liaison with client facing and business services teams
• Provide trustworthy feedback and after-sales support
• Perform any other duties assigned by the Managing Director

Job Requirements:

• Minimum 3 years of working experience in M&E / ACMV sectors
• Knowledge and experience in tender department (ACMV / M&E)
• Diploma in mechanical or Electric engineering / business management or equivalent
• Proficient in MS Excels, Words, Power Point, AutoCad
• Min 3 years of M&E / ACMV
• Candidates with experience in construction tender processes preferred
• Candidates with more extensive experience may be considered for a senior role
• Only Singapore citizens and Permanent Residents are eligible to apply.

Position Summary

Marketing Communications Manager has overall responsibility for the brand positioning, media relations, events and partnership marketing, database and online marketing for Copthorne King's Hotel Singapore.

Responsibilities

• Assess market opportunities and conduct research to understand customer needs
• Conceptualise and implement marketing initiatives and business strategies to meet company's goals and overall business objectives
• Lead implementation and management of marketing projects to meet critical deadlines and evaluate campaign effectiveness
• Manage day-to-day marketing communications activities including media relations, branding, advertising, public relations and collateral production
• Develop, monitor, and adjust strategic content for channel marketing to drive channel loyalty and business performance and provide critical analysis of strategies, room's statistics and demand factors
• Proactively identify and build new media relations and database
• Provide content creation campaigns for Facebook and Instagram
• Actively engage food and hotel bloggers and journalists
• Update expenses report on a monthly basis

Key Competencies

• Being a self-starter with excellent interpersonal skills, own sound knowledge and good working relations with the media, community and government agencies, collateral productions and advertising agencies
• Able to create and implement successful marketing campaigns
• Strong leadership with budgetary and cost control skills would be essential
• Able to work under pressure in a dynamic environment

Description

The Partnership Manager will be responsible for both demand and supply partnership acquisition. Partnering with companies and executing strategies for new demand and supply partnerships to drive revenue growth and high safety and service levels across MK Global. The Partnership Manager will be working to acquire larger supply partners to manage the Chauffeur jobs. This role will have revenue goals based on maintaining and growing current business as well as securing upsell opportunities and be on the lookout for tenders and any opportunities that will arise. The profitability goals are based on working with high quality and good priced partners. As such, this person will proactively identify, develop, and support revenue and profit growth opportunities while building a relationship of trusted advisor for demand partners and suppliers.

Job Scope

• Build relationships and develop strategies for new supply and demand partnerships
• Identify new sources of revenue generating opportunities with each demand partner and present directly to demand partners
• Identify and onboard new demand and supply partners, including contract negotiation work, technical integration support, and establishing a mutual beneficial relationship
• Daily analyzation of delivery and performance for each partner to maximize success
• Identify new sources of Supply partnership opportunities and grow our fleet together with them to cater to the number of jobs that we have.
• Ability to navigate multiple user interfaces for reporting and supply submissions
• Gather data and present quarterly business reviews for supply and demand partners
• Collaborate with internal teams to develop solutions that will enhance our operational efficiency and improve partnership standards.

Requirements

• High level of Microsoft Excel / Google Sheet and PowerPoint Google Deck experience is required
• Experience in the Chauffeur Drive / Taxi Industry
• Able to work with minimal supervision as well as within a group environment
• Strong communicator with excellent interpersonal skills, negotiation skills and able to handle multiple tasks while working in a fast-paced environment

Responsibilities and Duties

• Manage and lead flavor creation initiatives to meet customers and internal project requirements
• Ability to identify potential risks, gaps etc. and develop creative solutions to address technical flavor issues.
• Proactively evaluate new raw materials and assess potential for future use in creating new flavors, partner with Operations business unit to solve potential manufacturing issues.
• Serve as a Technical expert in flavor creation techniques and provide meaningful input into category initiatives.
• Collaborate with internal and external customers to provide insightful partnership and leverage trusting relationships.
• Detailed knowledge of global R&D scope, projects, timelines, and deliverables scheduling
• Strong understanding of global capabilities, effective global network
• Defines gaps in portfolio and technologies to meet consumer needs
• Active involvement with R&D on regular basis for strategic initiatives
• Leads creative input on major regional and global projects
• Directs technology development and implementation in regional projects
• Manage and resolve key technical challenges with most appropriate resource
• Represents the business unit in senior projects to regional customer
• Strengthen ingredient and process knowledge, internally and externally.
• Understand competition capabilities, defines products gaps to category
• Ability to develops / propose customized training programs for Trainees, Juniors and Flavorists
• Any other ad-hoc tasks by Senior Management (representative/owner of business unit)

Requirements

· Bachelor's/Undergraduate Degree/Diploma in any science discipline, food engineering, food science, chemical engineering with at least 7 years relevant working experience as a hands-on Sensory Scientist / Panel Manager in the tobacco industry or related

· With a proven track record in leading Flavor projects, categories, you possess strong Flavor creation, innovation, and development technical know-how in a B2B or B2C environment. Ideally you should have strong interest in evaluating new raw materials and assessing potential for future use in creating new flavors and also experience in working in a team-oriented environment collaborating with cross-functional teams locally/regionally.

· You are the technical expert to identify potential risks and develop creative solutions to address technical flavor issues.

· You are good in building strong customer relations and capable in leading sizeable technical projects that are either proactive or go to market (G2M). You possess flavor creation techniques with strong familiarity in tobacco/savory products market trends.

· You should be comfortable working in a B2B environment with a positive, self-driven or results oriented attitude. Strong teamwork, customer orientation, project management, effective time management skills with proven ability to oversee all assigned projects and meeting deadlines are highly desirable.

Job Descriptions:

• Perform a variety of nursing, opthalmic procedures and safety compliances in accordance to established guidelines, policies and procedures
• Coordinate and prepare surgical equipment, instrument and consumables specific to the daily surgical list and preferences of surgeon
• Participate in assisting of safe anaesthatic care for general, regional and deep sedation of anaesthesia
• Perform scrubbing, curculation and recovery duties
• Provide pre & post operative care for patients
• Carry out proper housekeeping in accordance to Infection Control Standards
• Updates work processess accurately in the digital operating theatre system/Sunrise Clinical Manager
• Conduct inventory checks on medication supplies, general and subspecialties consumables in the assigned work area in accordance to established guidelines
• Timely escalation and submission of documented Incident Reporting Form to Nurse Clinician/ Senior Nurse Manager

Job Requirements:

• Possess a Diploma in Nursing
• Registered Nurse with Singapore Nursing Board
• Able to thrive in fast-paced environment
• Proactive and supportive in carrying out new initiatives
• Good interpersonal skills and communication skills
• Able to be on-call duty on weekdays, weekends and public holidays
• Able to work overtime during high patient volumes

We are seeking a skilled Diagnostics Technician for our workshop specializing in continental cars. You will diagnose, troubleshoot, and repair vehicles to ensure they meet safety and performance standards.

Key Responsibilities:

• Use diagnostic tools to identify and resolve vehicle issues.

• Inspect and repair mechanical and electrical systems.

• Follow standard procedures for vehicle inspections and repairs.

• Record diagnostics, repairs, and parts used accurately.

• Participate in risk assessments for new equipment and vehicles.

• Responsible for advising the relevant manager of any factors directly affecting the daily schedule of programmed work.

• To inform the manager of any compromises of company maintenance procedures, or health and safety standards.

• Technical investigations into failed components or vehicle breakdowns.

• Investigate and report on all vehicle major unit failures.

• Establish reasons, trends and make recommendations for improvements to preventative maintenance procedures.

• Carry out physical repairs to vehicles, if necessary.

• Conduct road tests to confirm repairs.

• Train and support workshop mechanics on diagnostic systems.

• Stay updated on new systems and maintenance techniques.

• Report recurring defects and suggest preventative measures.

Requirements:

• Possess Degree in Mechanical Engineering or Automotive Technology, Mechatronics or equivalent or a similar Diploma with at least 3 yrs of relevant experience within the automotive diagnostic field.

• Experience as a Diagnostic Technician in an automotive workshop.

• Knowledge of continental car systems and diagnostic tools.

• Possess a valid Class 3 driving license

• Familiar with modern repair techniques and the use of electronic and mechanical diagnostic equipment.

• Ability to interpret technical manuals and diagrams.

• Problem-solving skills and attention to detail.

• Relevant certifications in automotive technology or diagnostics are a plus

The Department of Cardiac Radiology at NHCS offers a comprehensive range of radiological examinations including general radiography, cardiac and vascular interventional imaging, and multi-slice computed tomography (CT) cardiac imaging.

As a Radiography Associate, you will assist radiographers with pre- and post- procedure preparation, including briefing patients about the clinical, ethical and legal responsibility, as well as helping to position patients for the radiographic procedures.

Requirements:

· Radiography qualifications recognised by the Singapore Allied Health Professions Council (AHPC)

· Documented proof of:

Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act.

Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement

Job Descriptions:

• Perform quantity take-offs for various projects.
• Source and compare quotations for relevant trades, conducting price comparisons and cost analysis.
• Raise timely tender queries or design discrepancies for clarification.
• Manage tender correspondences, including issuing addenda to update any changes made to tender documents.
• Assist in compiling tender submissions, including drafting tender qualifications.
• Carry out other quantity surveying duties as assigned.

Job Requirements:

• Diploma or Degree in Quantity Surveying, training is provided.
• Strong ability to read and interpret specifications and building drawings.
• Ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office.
• Familiarity with digital software like Cost X or Glodon is advantageous.
• Meticulous, independent, with strong communication skills, and a team player.

Responsibilities:

• Welcomes guests warmly.
• Handles guests orders for dine-in, takeaway and the online shop.
• Prepares drinks, maintaining consistent quality.
• Serves food and drinks accurately and promptly.
• Manages the POS system.
• Highlights customer’s dietary needs.
• Maintains cleanliness of work area and shop.
• Completes any ad hoc tasks assigned.

Prerequisites:

• Highly positive and flexible individual with professional work attitude.
• Have an excellent command of the English language.
• A self starter and able to work independently.
• Be observant and pay attention to details.
• Always smiling.
• Have excellent personal hygiene.

• Good team player.

• Keen on learning new skills and tasks.

About our client: Our client is a global MNC company in the Oil&Gas industry.

About the role: This is a 6-month maternity cover position, and we are looking for someone who can commit to the full term. If you are a proactive, organized individual with experience in customer service or administrative roles, we encourage you to apply.

1) Order Processing:

● Support in the registration of vessels, ITT, trucking and drumming orders in MyService accurately
● Update customer orders based on instructions from Account Manager
● Create relevant feed/run down order in the Industrial Terminals.

2) Trucking and Drumming activities:
● Coordinate and plan drumming activities
● Book time slots for trucking activities
● Liaise with haulier to optimize planning
● Coordinate service disruptions with Account Manager and Operations
● Coordinate and plan drum delivery and collection

3) Documentation Handling:

● Conduct relevant Customs Clearance Processes
● Handle shipping and ITT documentation
● Handle prevailing administrative tasks for the department
● Perform relevant dispatcher activities on the terminal

4) Periodic Reporting:
● Assist Account Managers with manual inventory reports for customers
● Create all other prevailing periodic reports, including Qliksense

About you:

• Prior experience in a customer service or administrative role in the Oil & Gas industry is advantageous.
• Ability to manage multiple tasks and deadlines effectively in a fast-paced environment.
• Basic understanding of logistics, shipping, and customs clearance processes is preferred.
• Strong attention to detail and accuracy in handling data and documentation.
• Excellent organizational skills and the ability ovpato prioritize tasks effectively.
• Strong communication and interpersonal skills, with the ability to work well with team members, customers, and external partners.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent organizational skills and the ability vto prioritize tasks effectively.

Other:

• Work location: Penjuru (transport provided at Jurong East)
• Work hours: Monday to Friday (8.30am to 5.30pm)
• Contract duration: 6 months (Jan to Jun 2025)

*Please note that only shortlisted candidates will be contacted.

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Reporting to the Assistant Director / Senior Manager/ Manager, Operations and Operations Development and Environmental Sustainability, you will support the department in streamlining processes, improve operational efficiency, systems, and workflows by integrating environmentally responsible practices into daily operations and the long-term goals and strategies of the institution. You will also drive continuous improvements across the various operational sectors with the aim of promoting, initiating, and implementing initiatives with regards to sustainable practices.

You will support the Assistant Director / Senior Manager/ Manager in the planning, execution and management of Operations Development and Environmental Sustainability requirements. You will lead the section section under your charge in providing support to the respective functions. As the key contact on the ground, you are expected to work closely with stakeholders (both internal and external) to meet requirements and be the effective change agent to implement the change.

Requirements

• Bachelor’s Degree from recognised disciplines
• At least 6 years of relevant working experience
• Working experience in healthcare operations, project management, technology related fields or environmental sustainability would be an added advantage
• Good writing and presentation skills
• Strong interpersonal skills and analytical skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint)

About Us

We are a dynamic and growing auction house in Singapore, committed to delivering exceptional services to collectors, dealers, and art enthusiasts. Operating a hybrid "bricks and clicks" business model, we combine a physical presence with an innovative digital platform to conduct 40+ online auctions annually, covering diverse categories such as Interiors, Collectibles, Jewellery, Luxury Fashion, and Asian Works of Art.

For more information visit http://www.hotlotz.com

This is an exciting opportunity for a seasoned marketing professional to define and lead our marketing strategy, shape the brand's future, and drive growth in Singapore and Southeast Asia and beyond.

Role Overview

As the Marketing Manager, you will establish and oversee the company’s marketing function, driving strategic planning and execution to elevate brand awareness, increase customer engagement, and support revenue growth. This role demands an experienced leader with a strong regional marketing background, exceptional communication skills, and the ability to develop integrated marketing solutions that align with business objectives.

You will lead all marketing efforts, including strategy, communications, digital marketing, partnerships, and public relations, while optimising our online and offline presence to ensure a cohesive brand identity.

Key Responsibilities

Strategic Marketing Leadership

• Develop and implement a comprehensive marketing strategy aligned with business objectives to drive brand growth and customer acquisition.
• Audit the company’s existing marketing and digital ecosystem, identifying gaps and opportunities to create a future-focused, integrated framework that supports the next phase of growth.
• Lead regional marketing initiatives to expand the company’s presence across Southeast Asia and other key markets.
• Provide strategic counsel to the leadership team on marketing trends, opportunities, and innovations.

Brand Management & Communications

• Build and maintain a compelling brand narrative that reflects the company’s values and vision.
• Oversee the creation of high-impact, multi-channel campaigns to promote auctions and enhance the company’s reputation.
• Drive the development of public relations strategies, fostering relationships with key media outlets, influencers, and stakeholders.
• Act as a brand ambassador, representing the company at events and industry forums.

Digital Transformation & Customer Engagement

• Optimise and manage the company’s digital platforms, including the website and social media channels, ensuring a seamless and engaging user experience.
• Lead the development of content strategies to enhance customer engagement and loyalty.
• Leverage analytics to understand customer behaviour, track campaign performance, and refine strategies to maximise ROI.

Partnerships & Collaborative Growth

• Identify and establish strategic partnerships with complementary businesses, organisations, and industry leaders to amplify brand exposure.
• Facilitate collaborations with KOLs (Key Opinion Leaders) and influencers to strengthen the company’s presence in the art, antiques, luxury and lifestyle space.

Leadership & Team Development

• Build and mentor a high-performing marketing collective, fostering a culture of innovation, collaboration, and accountability.
• Manage relationships with external agencies, ensuring alignment with brand objectives and high-quality deliverables.
• Establish and track KPIs to measure the effectiveness of marketing initiatives, providing insights to stakeholders.

Requirements

Educational Background

• Bachelor’s degree in Marketing, Communications, Business, or a related field. Advanced qualifications (e.g., MBA) are a plus.

Professional Experience

• 8–12 years of marketing experience, ideally with a blend of in-house and agency backgrounds.
• Strong track record of leading regional or international marketing initiatives in Southeast Asia or global markets.
• Demonstrated success in building and scaling marketing strategies for growth-oriented businesses.

Core Competencies

• Strategic thinker with a proven ability to translate business goals into effective marketing plans.
• Expertise in digital marketing, including website optimisation, social media strategy, and analytics.
• Exceptional communication and relationship-building skills, with experience in managing diverse stakeholders.
• Strong analytical mindset with the ability to interpret data and drive informed decision-making.
• A creative and innovative approach to branding, storytelling, and audience engagement.

Personal Attributes

• Results-oriented, with a proactive and adaptable attitude.
• Collaborative and team-focused leader with a commitment to fostering talent.
• Passionate about art, culture, and luxury markets, with an understanding of the auction industry being a plus.

What We Offer

• The opportunity to shape the marketing strategy for a growing, entrepreneurial business.
• A collaborative work environment that values creativity and innovation.
• Competitive salary and benefits package.

How to Apply

To apply, please send your CV and a cover letter detailing your experience to Jackson Walker at [email protected]

All applications will be handled with the utmost confidentiality. We regret that only shortlisted candidates will be contacted for interviews.

Momentus Hotel Alexandra is seeking for a General Manager to oversee the overall leadership and management of the hotel business and operation to drive pre-determined commercial goals and service standards to next higher level.

Job Summary

• Prepare the hotel’s annual budget and consolidate the hotel’s annual business plan and secures Management’s approval for the annual business plan.
• Prepare a comprehensive & holistic annual operating business plan, with measurable and achievable targets.
• Initiate and develop strategies and execution plans to ensure realization of the hotel goals and objectives.
• Understand and staying abreast with market sentiments to establish source of business opportunities and set priority in the development of new business.
• Develop and set KPIs to measure performance on market share (MPI), average rate (ARI) and Revpar (RGI).
• To champion high standards of services in the hotel and actively work to uphold such high standards by providing feedback to stakeholders.
• To monitor and review the hotel’s performance throughout the year and pay particular attention to variances in revenue, expenses and profitability of the hotel.

What we're looking for

• At least 8 years of relevant experience in hotel management or a senior hospitality leadership role.
• Proven track record of driving operational excellence and financial performance in a hotel environment.
• Excellent communication, interpersonal and people management skills.
• Strong commercial acumen and strategic planning capabilities.
• Passion for delivering exceptional guest experiences.

Restaurant Manager – Be the Captain of the Culinary Ship!

Job Description & Requirements:

At ILS Hospitality Solutions, we don’t just recruit; we create magic in the hospitality world! As trailblazers in providing top-notch Technology and Manpower solutions for the hospitality industry, we thrive on helping restaurant owners and operators navigate the challenges of the fast-paced dining universe.

Now, we’re looking for a Restaurant Manager Extraordinaire to join our crew and steer the ship towards unforgettable dining experiences. If you’ve got a passion for food, flair for leadership, and a knack for creating customer smiles, we want YOU!

What You’ll Be Doing (aka Your Recipe for Success):

• Master of Operations: Keep the restaurant buzzing like a well-oiled machine, from the kitchen to the front of house.
• Budgeting Guru: Balance the books without breaking a sweat (or a plate).
• Culinary Partner-in-Crime: Collaborate with the kitchen to ensure every dish is a masterpiece.
• People Whisperer: Lead, inspire, and manage a talented team of hospitality pros.
• Guest Happiness Hero: Deliver service that keeps customers coming back for seconds (and thirds).

What’s in it for You?

• A chance to work with a team that’s as passionate about hospitality as you are.
• Opportunities to bring fresh ideas to the table (pun intended).
• The satisfaction of turning every dining moment into a magical memory.

Ready to spice up your career? Join ILS Hospitality Solutions and make a difference in the world of dining, one delicious experience at a time.

Thank you for your application! Please note that only shortlisted candidates will be contacted.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Job Descriptions:

- Understand children's brain abilities and developmental phases

- Conduct fun and effective classes for children 0-6 years old in small class setting (1:1/2:1/4:1 ratio)

- Communicate and provide feedback effectively to parents on children's progress

- Introduce Brain Now programme to parents

- Daily preparations and wrap-up works before and after classes

- No requirement for class curriculum planning (curriculum is already set by head quarter)

- Trainings are provided new teachers are welcome

- Consult customers as they inquire about programme, children's development etc.

- Dealing client's feedbacks and compaints and take apporpriate actions as needed and report to senior management timely

Job Requirement:

- Love children with a positive and pleasant minds

- Energetic, dynamic and child-friendly personality

- Good interpersonal and communication skills

- Desire to work with children for their development

- Educational Korean Language is required and Korean language certificate is preferred

- Teaching experience is preferred

- Diploma in Early Childnhood Education (Teaching), ECDA or equivalent, TESOL qualification preferred

- working environment is cheering and and all other teachers are very bubbly!

Working Hours:

- Tue – Sat 10:30 – 18:30

- Working on public holidays

- Annual leave 25 days

- Medical Support

We are seeking to recruit an architectural assistant / project manager. The successful candidate will work as a member of project teams and will have responsibility for supporting the team in the development of designs, preparation of construction information, construction support and contract administration

Requirements

· Singapore Citizen,Permanent Resident or Malaysian

· Recognized architectural qualifications

· Minimum 1-year relevant practical experience

· Prefer NUS graduate

· Degree / master’s in architecture

· Ability to work with clients, consultants, and contractors.

· Knowledge of building codes and regulations.

· Knowledge of Revit Autocad.

· Able to work in teams

· Salary range – S$4,000 to S$5,000

Below pointers must be met to be considered:

 Prepare full set of accounts, Profit & Loss Statement and Balance Sheet

 Budgeting & Business Planning and Cash flow management

 HR and Admin function, which include payroll and staff recruitment , renewing of company related insurance such lorries, office insurance & other admin job.

 Filling of governmental reports, such as GST, CPF filling, & IR8A for individual income and other governmental complaiance

 Handle audit compliance and engage with external auditors for tax filling, AGM and other secretarial compliance.

 Experience and involve in operational job, such as logistics, warehousing & distribution handling process

 Manage & supervision of staff and implementation of policies & procedure thereof.

 Over all finance control supervision.

Responsibilities:

Coordinate daily Front of House and Back of House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Interview and hire staff

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Requirements:

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software

Strong leadership, motivational and people skills

Acute financial management skills

Be positive and always smile

Be very self aware

A self starter

Be very responsible and reliable

Be organized

Have good leadership skills and can delegate work appropriately

Have high emotional intelligence

Be observant and pay attention to details

Have good command of the English language

With good habits of cleanliness and is well-disciplined at work

Always punctual

Have excellent personal hygiene

Excellent at learning new methods and following instructions

Work well with colleagues

Takes pride in doing good and consistent work

Keen on learning new skills and tasks

BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Benefits:

Excellent learning environment

Positive team

Staff meal provided

Laundry service available

• Operational Management:
  Oversee operational activities including handling team member and customer grievances/complaints, financial reporting, legal compliance, and safety matters.
• Vendor Coordination:
  Collaborate with external vendors for routine and ad-hoc limousine/shuttle activations, leveraging historical trends, special events, and public holiday requirements.
• Strategic Planning and Execution:
  Develop and enhance departmental strategies and action plans for effective execution by the team, driving operational excellence.
• Stakeholder Engagement:
  Maintain effective communication and coordination with internal stakeholders and external partners/agencies to ensure seamless operations.
• Operations Improvement:
  Support diverse projects aimed at improving operational efficiency and customer satisfaction.
• Fleet and Manpower Utilization:
  Formulate and implement strategies for optimal fleet and manpower utilization, driving productivity and continuous improvement.
• Safety and Compliance:
  Enforce safe work procedures, ensuring compliance with safety regulations for team members.
• Training and Development:
  Identify training needs within the limousine team and execute relevant programs to enhance skills and performance.
• Team Motivation and Counseling:
  Motivate and guide team members to maximize their potential, fostering a high-performance culture.
• Performance Management:
  Conduct performance appraisals and ensure all team members, including outsourced drivers, adhere to 1CG’s Standard Operating Procedures (SOPs).
• Team Building:
  Promote a progressive team culture and maintain a harmonious work environment.
• Human Resources Functions:
  Handle HR-related responsibilities including recruitment, compensation and benefits, welfare administration, work pass processing (application, renewal, and cancellation), and other related activities.
• Payroll and Budgeting:
  Assist in budgeting and forecasting payroll-related costs. Prepare employee status change forms for salary adjustments, transfers, etc., and review attendance, leave, medical claims, and other expenses.
• Process Improvement:
  Regularly review and improve workflows, regulatory compliance, and work practices for better efficiency and alignment with company goals.
• Policy Compliance:
  Ensure payroll policies and processes are consistently administered in line with company policies and statutory regulations through audits, reports, and monitoring.
• Performance and Compensation Support:
  Provide assistance during annual performance and salary review exercises.
• Other Duties:
  Perform any additional duties and responsibilities assigned by management as needed.

Job Responsibilities:

• To support the outlet manager in running the operation.
• To provide service according to procedures and standards established by the F&B Department.
• To be knowledgeable in all service techniques.
• To ensure that all pre-opening duties are completed on schedule daily.
• To be familiar with all the items on the menu. In this respect, you must have knowledge of all recipes, methods of preparation and preparation time.
• To recommend and promote items on the menu or specials to guests.
• To maintain a high standard of personal hygiene, appearance, and deportment at all times.
• To clean up section area after service and maintain the cleanliness of the area.
• To perform other related duties as required by the outlet Manager.

Job Requirements:

• Positive attitude with a passion for service;
• Willingness to learn new items on food and service;
• For Individuals with a serious passion in F&B;
• Positive working attitude and a ready smile;
• Able to work in a fast-paced environment;
• Able to work shifts, weekends and public holidays.
• Experienced in a Chinese Restaurant.

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

Summary:

The Customer Journey & Growth Program Manager is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

Job Summary:

We are seeking a highly skilled Digital Strategic Transformation Analysis Manager to drive innovation and lead strategic transformation initiatives. This role focuses on leveraging digital tools and methodologies to streamline processes, improve organizational efficiency, and enable data-driven decision-making. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring seamless integration and measurable impact.

Key Responsibilities:

• Develop and implement digital transformation strategies aligned with organizational goals.
• Analyze current processes and identify areas for digital optimization and innovation.
• Conduct market and competitor analyses to inform transformation initiatives.
• Evaluate and recommend digital tools and platforms to meet business objectives.
• Oversee the implementation of new digital systems, ensuring integration with existing processes.
• Collaborate with cross-functional teams to ensure user adoption and operational success.
• Lead end-to-end digital transformation projects, managing timelines, budgets, and deliverables.
• Coordinate with stakeholders to align project objectives with business goals.
• Monitor project performance using metrics and analytics to assess impact.
• Act as a liaison between business units, IT teams, and external vendors
• Communicate transformation strategies, progress, and outcomes effectively to stakeholders at all levels.
• Train and support teams in adopting new digital processes and tools.
• Generate regular reports and dashboards to inform strategic decision-making.
• Identify opportunities for continuous improvement based on data insights.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in digital transformation, strategic analysis, or related roles.
• Strong analytical and problem-solving skills.
• Familiarity with digital platforms, CRM systems, and data analytics tools.
• Ability to translate complex technical concepts into business solutions.
• Strategic thinker with a passion for innovation and change.
• Strong leadership and team management capabilities.

Reporting to Contracts & Compliance (HOD), the C&C Senior Executive/ Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative